McDonald's in Schwerte - Telefonnummer, Reservierungen, Bewertungen

Bought 2 fish mac to take away, so we got stinky burgers that were at least 2 days old 🍔, warmed up several times and fish was really stinky, hard and just disgusting, at first I wanted to go to the police, but then I noticed, no Got the receipt, threw it away and never again!!!

Disaster, over a 1:20 hour wait. Completely overwhelmed staff. They don't get along and keep taking orders. After several complaints, I had to place my order again. Result: 2 drinks and 2 sauces were missing and the wrong nuggets were in them. The principle here is: the main thing is to have lots of orders and sales, customers don't matter. This branch never again.

Lots of vacancy and too expensive. Will probably be just as bad as Oberhausen Centro thanks to Westfield

Been here today. The tables and floor were dirty. The portions were generous but the service was the slowest I‘ve ever witnessed. We‘ve waited 20 minutes for one McFlury and 15 minutes for a bottle of water, even though it was not busy at all. I suppose 7 employees on one shift is too many, so that it‘s not possible to work efficiently anymore.

Hell on a Sunday - employees totally overwhelmed. The McDonald's is just totally understaffed or disorganized - lack of management! I just feel sorry for the employees because they do everything they can to satisfy the customer as quickly as possible! However, they can't manage it given the volume of orders!

Waiting times too long, rude staff and the food came to the table cold with whiskers on the meat!!!

I've been standing in front of McDrive for half an hour waiting for my order. I was promised 5 minutes, which was not kept. Then the Franzbrötchen fall down too. It's September 6th, 24, it's 7:44 a.m. and I hope the boss does something about it.

Only conditionally recommended, very dirty and food was cold

Stanni. You get exactly what you expect when you go to MC

Always eat cold as soon as you sit in the car.

The employees there are always in a good mood. They deserve a ❤️

The burger was fresh, the bacon was almost raw, tables were dirty, the clearing cart was full, no napkins were brought for table service, a long wait. In short, a visit to forget.

It took over 20 minutes until our food (just a few individual burgers) was ready. There was a lot of food ready to keep warm.

Absolutely cheeky, 3 normal burgers and a few chicken nuggets to take away and wait 27 minutes. Fast food works differently. Really not recommended.

Fast service even when it's busy. Clean and attractive, always happy again

Nice facility for children to play, great food.

This McDonalds is always an experience. The order always has to be checked here (items are missing or you got something wrong). The opening times are not correct either. According to Google, they're open until 2 a.m., but you won't find anyone at midnight.

Ordering at the table took 30 minutes and there were still 2 mistakes. My son's last cheeseburger had a dead fly in the packaging. We left the place immediately without eating the rest. We just felt like puking

Catastrophic conditions: Employees extremely slow, cashiers are made and sometimes the order is not completely delivered. There are 4 hamburgers missing - how can you forget the number?! Bought milk shake but there are no straws. Only when asked was it said “everyone gone”. Royal TS looks unappetizing and completely decayed, the ground is soggy. Ugh. Then maybe drive in instead.

The food was quite good but it wasn't exactly clean, the railing looked like it hadn't been cleaned in ages, the floor looked exactly the same and everything was sticky and the music was really bad and annoying. There was only one service station and you had to walk a long way every time you wanted napkins because you weren't given any napkins.

Waited 45 minutes for a menu and milkshake, dead pants Saturday evening 1:00 3 people working dead pants

Very clean location. Staff very friendly. Food good.

A McDonalds that can have a lot of guests since it is on the highway. It was dirty everywhere and the waiting time was too long.

Slower McDonalds I know. No table service. Waited just 13 minutes for food...

Finally a McDonald's where the ordering terminals worked straight away. Overall, it is a very well-kept and clearly designed store.

Like the advertising says I LOVE IT Mac Donald's 30 years of my life Yay

Fries were totally over salted. Yes, there are terminals there, but you couldn't log in for the reward points (offline???) or select table service because all the displays had apparently been cashed. Service at the counter was extremely unfriendly when you ordered individual products personally. The branch is also very old and is reminiscent of McDonalds 8-10 years ago. Do yourself a favor and take an exit sooner or later. There are several branches on the highway.

This is the Haas family's best restaurant. Despite the fact that the store was very busy, the team had everything under control. Did you know the shift leader, Mr. Schötke? Even when I was still a student from Hagen, I can only say he was a TOP man. If all of Fam Haas's other restaurants were so top he would have even more fun.

After a long time we visited a McDonalds restaurant again. To be honest, only because there are hardly any alternatives at half past twelve in the night. The first impression was shocking. There was trash and leftover food everywhere on the tables. Thanks at this point to all the previous guests who behaved like pigs. Finally, trash cans and storage shelves are available to guests. But thanks also to those responsible at this branch who did not ensure that these mountains of rubbish were removed in a timely manner.

So I think MC Drive is very good. Food is hot and fresh and everything in it is not like ours. Even the receipt

Thumbs up, nice employees, the boss pays attention to cleanliness

A very messy, dirty restaurant. The toilets were dirty, there was leftover food and dried sauces or ketchup on the tables. Although there were enough employees on site. Employees didn't know the deposit prices or didn't want to pay the deposit back (probably an intern who was standing at the counter) and politely thanked them for the return. At least the ice cream machine worked.

Waiting times are no longer normal... toilets as dirty as at the train station... and unfortunately the employees are all overwhelmed... Sorry, but you should work on it...

Food is super tasty, mostly friendly and quick

Everything was fine, as McDonald's is, our grandchildren were thrilled.

The toilets were clean, paper towels and soap were even available 👍🏻

Just a normal fast food restaurant

In this McDonald's it's simply not even possible to take a complete order home with you because something is constantly forgotten and then you have the salad at home, so check your order carefully beforehand because the employees would rather babble around in the serving area instead of getting busy to concentrate the order.

Terrible experience. The entire floor was oily or sticky. The fries were returned twice. They were extremely white with spots on them. According to the staff, the fries are just like that The fries taste like what the base looks like. Disgusting

Waiting time was an absolute disgrace, both the mc drive and the interior sometimes had to wait 30 minutes!!! A joke for a fast food place!! The people seem completely overwhelmed and anything but friendly. Almost everyone speaks little or only a little bit of German. All in all the worst McDonald's, but in the absence of an alternative we often have no other choice!

Other food included in both fries. Fries also had the taste of other fried goods. Tables stuck as well as floor.

Everything was quick and very friendly service.

So even one star is still too much... Wrong/missing food in the drive three times in a row!!! Means getting out of the car, discussing and waiting again... always a great experience!!!Some cold fries and terribly prepared burgers that look like they were neither intended nor accomplished!!!

20min wait as a “quick restaurant” Tables dirty Children's slide full of vomit So does my daughter The desired toy from the Happy Meal is no longer there. So a complete disappointment through and through

40 minutes in the fast food restaurant. Say everything.

You just want to get something to eat “quickly” and there is nothing. If you are told by an employee that it could take half an hour or even longer to receive your order. Tell me guys, you haven't really understood the principle of a FAST FOOD restaurant, have you? Your restaurant should better be considered a SLOWFOOD in the future. But well, then the Olympia Grill in Schwerte gets the money. A thousand times faster and cheaper.

Mr. Haas?! What's going on here please? Wrong orders issued. Waiting time for a fries 1 hour. Employees overwhelmed. When asked where the food is, they just raise their shoulders and say, “Well.” Several people have now complained. Isn't it time for you to make a change? Disgusting.

Incompetent staff! There were 3 burgers missing and you had to wait 20 minutes for your food in the drive-thru.

One of the best, friendly service

Dog friendly! 😍 Slow service... :(

Because 0 stars don't work Employees smoke crack and look like they've escaped from the forest or are 120 years old

Unfortunately there were no more eggs available at 10 a.m., so a large part of the offer was no longer available to choose from. Coupons could not be redeemed. The staff accidentally gave my food to someone else, but were actually quite friendly. Overall, less recommended.

This is McDonald's biggest juice shop!!! 2G+ has been abolished and they still want a test (even for take-away food)! Children up to the age of 15 are considered tested during school time and they want a student ID card from primary school students (they usually don't have one yet, only from the 5th grade onwards!)! Our son is 9 years old and probably looks like a 30-year-old pilot, he doesn't go to school at 9 anymore!😉😳😉Then the juice shop won't take part in the promotions and coupons! Everyone drives there and then they say “no, you have to pay for everything here”! Impossible, definitely go to another MC D.!!!

One of the dirtiest MCD I've ever seen. Dining area and toilet area suck.

Very nice restaurant well located on the highway, nice staff

25 minutes for two MC muffins and two coffees... The employee was very nice, but his statement "it's the kitchen" didn't help us. You don't eat breakfast at McDonald's because it's so uniquely delicious, but also because of the time aspect. But that doesn't apply if you wait 25 minutes in a more or less EMPTY restaurant.

Today was really bad! For €30 I expect more, even from a fast food chain. The fries are not white, cola (or whatever) is not carbonated, disgusting taste 🤢 curly fries like potato pancakes.... The burgers are also just slapped on top..... Sorry, I can't understand that, especially since there isn't that much going on right now was like usual 🫣

Staff then spoke to the shift manager that not only the cracks were dirty but the whole shop. You shouldn't eat anything here. Team leader also addressed him, just shrugged his shoulders. And what should I do now? I replied to him to clean and please ban me from the house. Unfortunately nothing has changed here and this shop will have to close as long as there is no cleaning here. I took the trouble to talk to the management. The only thing that helps here is a fine of daily income and increasing it after further offenses.🤮

Very dirty, inside and out. Nobody feels responsible for cleaning the tables, clearing away trash, etc.

Slowest mc Donald's ever. Spend an hour in here just to eat. They forgot our order, waited 40mins for it. The board wasn't working correctly. It was filthy, dirty tables.

You have to wait over 20 minutes for your food here and those who order after you get their food way before you. Impudence!

Slowest McDonalds I have ever been. We have been waiting for our order for 25 min while it was just 1 menu for adult and 1 for child. There were only few people in the restaurant. It is annoying to wait for so long when you could on a fast meal on be your long way. The personnel is acting as if they work here for the first day. I will avoid at any cost.

The new breakfast was really good 👍

My friend wanted to get a milkshake and the employee deducted his points at 1:00 a.m. on May 5, 2024 and didn't give him a milkshake because the machine was broken. He didn't get a replacement and hasn't gotten a similar replacement. We then called her. She was then very unfriendly and even insulted him. Very disrespectful in my opinion.

Food known. Easily accessible without detour from the AB.

Like any other McDonald's. Good location on the highway

The cheese was cold on the outside 🫠 That had nothing to do with a Big Tasty. But you can leave the restaurant very comfortably through the door (. Y.)

I wanted to eat quickly on site. Entrance situation... yeah. 🤦🏻‍♀️ What can you say about that... parking lot is relatively tight, but ok. Pretty dirty inside, although I actually witnessed a member of staff wiping down a table. I waited 20 minutes (if you read the other reviews, it was probably short) and then an employee looked for the right table. There were no napkins and a spoon for the latte, and the latte was brutally hot (I'm not familiar with McCafe). The display board was no longer sufficient because there were so many orders and hits. Then I waited another 15 minutes and realized that the latte tasted inedible... such a waste of resources! Time, money, coffee beans, water, milk and electricity required for the bin. While I was waiting, several people ran out with their food in hand because they had apparently waited so long that they were late. At least my burger was fine.

Absolute disaster! Glass is cracked, apple cone wasn't there, milkshake ordered, at the pick-up window you're told that the machine has problems, money back wasn't possible, no onions on the hamburger, and so on Schwerte won't see us anymore.

It had been a long time since I'd been to McDonald's and wanted to grab something quick to eat on the go. Before McDrive there was no overview, neither about the food nor about the prices. The service was neutral. The prices were very high for what was offered. We paid over 21 euros for two portions of French fries, two fish burgers and a small drink. The food was below average, a disaster both in terms of taste and appearance, not even a leaf of lettuce or a slice of tomato on the burger. For this price we would have gotten two delicious pizzas with drinks or something else that would have had significant added nutritional value. We will never eat here again. Also very long waiting time.

Chaos in the restaurant, women from the staff almost spilled my coffee on me and did not say any word. You choose eat in, you get the take away.

Phew, I've never had such sticky burgers and sooo soggy fries. 😬 The whole thing was called the Smart Menu and it had probably been in the warming cabinet for hours. Horror ❗

The employee at the mcdrive this morning was really good... 4/21/24 3:47

+ chilled McDonald's for late night McDrive

As always, super tasty and fresh. Mobile ordering at the drive in, very quick and friendly

Very dirty McDonalds. Employees try to cheat you on drinks

I liked McDonald's, the employees there are very young, but very polite and attentive. Ordering was quick and fresh (hot), something many McDonald's branches can't do. The staff are all very friendly, polite and attentive. It was worth a visit from Kamen The only thing I have to complain about is that the tables and benches were very dirty and not clean. I work in a large restaurant and even we can do it 😅

A chaotic shop where the food ordered is ALMOST ALWAYS put together incorrectly. The food is often cold. Experienced it several times and we now avoid McDonalds.

Another MC where the guest is not the focus. Too long waiting times at the drive. Outrageous!

Waiting time too long, unfortunately the staff just can't get it under control even after years. With the car you just wait too long. Even though there were only 3 vehicles in front of us...SHAME..

I've been there a few times a week after 10 p.m. in the last few years. The last time I waited 45 minutes for my order in the restaurant despite pre-ordering from the app. The time before that was a good 30 minutes in Mc Drive. This has nothing to do with fast food anymore. I can still remember times when you got your food for free after 90 seconds of ordering. Other Mc's in the area are much faster. I think the hut is simply understaffed. But if the branch manager takes a break during rush hour, things are definitely going in the wrong direction. It's clear that the food, etc. is the same in every MC and I don't think it needs to be explained further.

It would be nice to get the sauce on my Mc Rib like in every other Mc Donlads. Very dry and a waste of money…. It wasn't the first time either. It's always like that in Schwerte 😟

It's unbelievable how incompetent a bunch of people can be. I've been waiting for an hour and now I'm putting down roots. Unattractive and almost creepy employees stand behind cash registers and grope. That won't happen to my food. Bye Germany

The manager is extremely competent

I had to wait 40 minutes for my food and one of my two orders even went missing... Coffee also took another 30 minutes, I've never had anything like that! And something like that is called “fast food”, there was no system in this system catering. The serving staff forgot food on many trays and people had to wait again. Other customers who came 15 minutes after me received the same food that I ordered before me. No communication in the kitchen or the team in general, there are usually announcements in a kitchen or from management, in this branch you only heard the numbers called every now and then. There's a lot going wrong here! The burgers are piling up by the heat lamps but apparently they are simply being produced without rhyme or reason.

A shop to avoid. It sometimes takes easily 30 minutes until you have your food; then there is usually at least one error in the order. If you point this out to the staff (in a friendly manner), you will be fobbed off with an eye roll or a stupid comment. In addition, one hopes in vain for warm food there. I have a lot of patience, especially on stressful days, but I have rarely experienced such an uncoordinated store. A pity! It was different!

I've never seen such a rancid store. Everything is full of garbage and I don't mean food. Broken windows to create better access and completely overwhelmed staff. Terminals don't spit out a receipt and when you're done with the experience, you drive onto the motorway with a 130kmh limit.

Waited 2 hours for food then received a text message saying it was canceled never again!!!!

Regular McDonald's. Bad parking lot. Needs to be cleaned there more often. Toilets are ok. Food is also ready quickly. Coffee is ok too

Stood in the drive in for 45 minutes

Waited 20 minutes for apple turnovers! The order was simply taken away, what a disgrace!!!

Staff friendly and helpful during our visit. Food was warm and ok. The only thing that bothered me. It wasn't much, but it still took longer than normal.

Ordered McSunday to the table today, the unfriendly employee brought my order and added a little extra. Am disappointed!!!!!

The worst nuggets we've ever had. Drizzled with fat and completely soft. The rest, including the waiting time, was also miserable. Never again…

Chaos. It doesn't work at all. The customer doesn't want to know who made the mistake. Something is always missing. Some food was cold. Hmpfkgfthjnkkkk your Bestdcjjjg please. Who is supposed to understand that? I replied with Chedxhhjbbkolncburger 4. After that it went. People spoke understandably. In general, the service at all Mc Doof is getting worse and worse. I don't feel like it anymore. For that money I can also eat out properly. After a long time nothing has changed. Everyone overwhelmed. Management doesn't care. There are still enough stupid people going there. People keep driving. The store is a disaster. This is not McDonald's standard.

I haven't been to McDonalds in a long time and I have to say that it hasn't gotten any better. The tables are sticky and seem to be rarely cleaned in between. The general cleanliness is also poor. The food is the same as before, I still love the mcrib.

Drive in is a disaster, it takes far too long for the order to be taken and ready. You have to constantly check that nothing is missing... it's a shame that you can't quickly buy a shake or McSunday, you unfortunately have to resort to the competition.

Unfortunately, you have to wait a long time in this fast food restaurant when it's full. Even if there isn't much going on, you wait! (in my case about 15 minutes) The burgers are prepared with very little sauce, which I noticed every time I went there. Unfortunately, the mc Sunday ice cream sundaes are only half full, which is something I've had the experience of several times. There is no table service in this store. They probably don't feel like it🤷🏼‍♀️ The MC Donald's in Schwerte is the worst I've ever been to. The employees are unfriendly and unmotivated!

Tasteless food, small portions. Only the cookie was ok.

Weak branch! Overwhelmed staff, 10 of them stood behind the counter. Long waiting time, food cold and toilet really disgusting... Never again...