McDonald's in Schwandorf

It's stupid when you build a charging station but close the barrier in front of it...

Anyone who likes it. It's not my case. Went there because of our son.

I didn't think I would have to change my review after 5 years, but my experience today was just sickening. I wish I could give 0 stars for service I ordered mobile and selected the option to deliver to the table (42). Then the number 42 was called out loudly by the employee and our food was ready at the counter and we had to get it ourselves It wouldn't be a problem for me to get my own food, but then that option isn't available In addition, the attitude of the employees was desirable, as they looked at us with very judgmental looks and whispered among themselves Fries were fresh but nuggets tasted like cardboard

A bit chaotic although there were enough staff there, but totally in disarray. The burger was too cold and the fries were even colder.

Employees are grumpy and unfriendly, breakfast was sub-par, juice had to be requested. Pankakes were stone hard, food was almost cold. There was no response at all to inquiries or complaints. Had breakfast there once and never again.

...just a McDonalds like everyone else 🙃

Is this a juice shop or a McDonalds? That's the question I had to ask myself. The dog on the street has better service than this McDonalds. The staff is very unfriendly and has no understanding of anything. I ordered a McFlurry and didn't get a receipt. As always in this McDonalds. I communicated this to the employees. The first employee didn't understand and ran away screaming, I don't understand. Then another blonde employee came and said that I had to wait. I waited 10 minutes! And no one came to do anything. I then took my order and left. On the one hand, the McDonalds was very dirty and the tables were full of rubbish. The floor looked like it hadn't been cleaned in at least 2 weeks. The toilets smelled of urine and it was a very unpleasant experience. I don't think this is an experience you want to have. Next time go to Burger King or just go hungry.

It's a juice shop where the employees are unfriendly, the orders are always wrong or the order is incomplete and if you say something to the employee you'll be addressed stupidly from the side

Long wait for coffee and cheeseburgers

If you advertise in big letters with the statement "Branch of the Future", then my claim is completely different. There is nothing that distinguishes this McDonald's from any other restaurant in the chain. The silk dispenser in the toilet was broken and the urinals still had a hand pusher for flushing. So anything but the future.

Unfortunately the slide was out of service. The toddlers were very disappointed. Staff knew nothing.

Nice service. I recommend this place. There is also a large parking lot.

Unfortunately, my last visit to this branch was a disappointment. The tables were dirty and it seems like the floors hadn't been cleaned properly in weeks. Dirtiest McDonald's I've ever seen!! The toilet was also in an unacceptable condition. I was also shocked when I saw an employee with a nosebleed working in service. Nobody seemed to be really working, the staff were just standing around except in the kitchen, even though there was a lot to do. To make matters worse, the burger was more expensive than usual and visually just looked disastrous. All in all a very unsatisfactory visit. I didn't expect something like that from McDonald's.

Half an hour before closing the food was ordered cold and hard and there were two other customers there and all the sauces and a drink were still forgotten. I know it's late but if it's open until 3 a.m. I want to be served until 3 a.m. at least I pay I'd rather go back to Burger King for the trash

The staff isn't exactly friendly, unfortunately they always forget to pack the sauces. The food was delicious, pickup was easy. Kids like the food, otherwise we wouldn't order anymore. Unfortunately we have been disappointed so many times :-(

If I could give zero stars I would. The store has become very expensive. Were today on 10/2/24 here in McDonald's in Schwandorf and ordered table service online. And the food wasn't brought and no notice was given. And the iced coffee shake should actually taste like coffee, but it doesn't have a chocolate taste. Staff very unfriendly.

What you expect. It was really clean and fast.

Give me the wrong one every time and rip me off. Not cool bros

Unfriendly service, everything was dirty and it took an incredible 7 minutes to prepare cheeseburgers with fries even though there was nothing going on during the drive

Food freshly prepared and hot. Service quick. Toilet clean.

We are a bit thicker, because tables are screwed on you can't move them and you can't sit on a bench.

Organization 0, the cappuccino was a milky mess, no milk foam, let alone the fact that I got it in a cup to drink here, but in a mug. Sustainability?? I'm not usually one to criticize, but phew. I got the money back, no sign from the restaurant manager as to whether I wanted to get a new one.

Went to the Mc Drive counter today, repeated our order 3 times and 3 times it was taken incorrectly, more was added than we actually wanted and we said out loud that that wasn't true. Wasn't noticed. Employee was very unfriendly. And if you complained on site you were just looked at stupidly and not even apologized. And last but not least, when I was drinking, the lid wasn't on properly and my pants were completely wet.

Everything is good but the tables are often dirty Well, it takes a long time to order

Something is forgotten with almost every order. Unprofessional and extremely annoying.

Went there yesterday as a family. We were very disappointed. Waited far too long to order, even though there wasn't much going on in the restaurant. In addition, two dishes were completely missing and the cheeseburger was missing the cheese. Food wasn't very appetizingly prepared (burger almost fell apart). Unfortunately, absolutely not recommended. Too bad.

We came after 7 in the morning when it opens. Toilets dirty, smelly. We waited a long time for our order, considering the empty restaurant. we ordered pancakes, 12 pcs. We got 8 of them and the waitstaff was offended that they were giving 12. This branch is a disgrace to McDonald's.

Cleaning the tables again would be very desirable.

Everything is nice and clean, the staff is very quick. Always my pleasure!!!!!!

Staff stressed and unfriendly, the internet a disaster. My burger bun was burnt. Toilets dirty. The soap was gone.

The boss was very friendly and the staff was very tense due to the high rush at lunchtime

Because of fast food. We had to wait 20 minutes for our order. Simply out of the question for a McDonald's. Cash payment not possible because no change. MC Café not occupied. Worst McDonald's visit ever.

We have now stopped eating. You're happy after hours of driving and then you're supposed to sit in a sauna. Lots of bees outside and inside it was like a sauna. To this day, the worst experience ever for me. The store apparently doesn't have air conditioning.

Totally useless staff, dont even know how to make coffee

I have already drunk a lot of cappuccinos from MC because I like them very much. Unfortunately, I had to return the cappuccino twice. In total we had 3 cappuccinos there and none of them tasted good. The staff added another shot of espresso and made a new one on the second try. Service was good, but I can't recommend cappuccino.

Ideal location if you've been traveling on the highway for hours. Right at the exit. We were on the way to vacation and had breakfast here. Food was good. Clean branch with good service.

Well, fast, good service is different, unfortunately very long waiting times. Fries are cold and not fresh. Employees unfriendly and stressed when the restaurant is at around 20% capacity.

Food was freshly prepared. Staff tried to work quickly given the high volume of people. Waiting time was okay. The sour burger sauces on all the different burgers didn't convince us in terms of taste. However, the staff can't do anything about it. Price and performance don't match the size of the burgers and the artificial taste. It's just too expensive for that.

Open later as stated. Richter very much like toilet. Was very disappointed 😞 It used to be very nice in this branch.

Beware of the hidden camera at McDonald's!!! Time 10.20 Ordered breakfast... and a small fries please plus 2 MC Flurry!! Don't go there until breakfast is at 10.30...🤯🤯🤯 So just ordered breakfast... I ordered the rest at the window and after 10 minutes of discussion it was already 10.30. I get the fries and the ice cream 🙈🙈🙈 the rest was canceled.... Conclusion... worst McDonald's in Germany

A typical fast food restaurant on our way north...thanks.

Very good McDonald's. Cleanliness and service are very important to me. Things are going very well in this restaurant. Even during lunch rush, the tables are quickly cleared, cleaned and even cleaned with a shovel and broom. I thought that was very good, and you can see it too. Everything cared for. The food is just McDonalds.

Everything was fine, gladly again

When you go to McDonald's, everyone knows what to expect. Fries were ice cold and soggy. Disgusting! Ate in the restaurant.

An MC, nothing more and nothing less.

Such incredibly outrageous behavior! Waited 20 minutes Order wasn't on the monitor because the employees pushed it away! It's clear to me that after 20 minutes and several more orders you can no longer see them!!! And I know that too because I worked in a branch back then!!! As the lady said from "goodwill", I give it to them, they didn't want to believe me despite PayPal confirmation and order overview on the app!!

I come here often and I've never not had to wait for my food. Other branches seem to be better organized and I often get the food straight away. I always only order common menu items because I don't feel like waiting. But waiting is normal here, no matter what you order.

Anyone who goes in and orders loses. The DriveIn is served first. As a customer you can wait 30 minutes for your coffee when you go in. So far too few staff. We paid for our coffee, but at some point we wanted to move on...

Addendum from May 30th: Simply bottomless 🤣 Terminals are down, staff totally overwhelmed, waited 20 minutes for 2 coffees and 2 wraps, small spoons out, large cups out??? A large cappuccino now costs almost 5 euros, we ordered this specifically to drink in the restaurant so that we would NOT be served it in a cup but in cups. We were given 2 paper cups because the large cups were out without informing us beforehand. It's a shame, the staff seems to have changed too. We're here 1-2x every week and we know there's definitely a better way

Not recommendable. Very poorly organized. 20-30 wait for ordered food. Dishes returned are overwhelmed, everything piles up. Toilet completes the impression. Neither cleaning nor toilet paper nor cleaning cloths available. And that at 10 o'clock... worst McDonald's I've ever seen

It's been a long time since I ate fresh and hot food in a McDonalds. Thanks

50 minutes waiting time for 1 wrap + coffee if there are few guests. Then it was delivered to the table incorrectly. Staff completely overwhelmed and unfriendly. Sorry, fast food works differently - whatever, it's not healthy anyway 🤘🏼

Never again!!! The restaurant is very poorly (or not at all) organized. We waited over 50 minutes for our breakfast and then had the money paid out. When we complained, we were treated very unfriendly by the shift manager. We're never coming here again.

Yes, it would just be nice if McDonald's would change, it's not bad, but it's always the same

We have been here a few times. Food is prepared with care, and the workers provide quality service. Bathrooms are clean.

Something needs to be changed about the staff, the fact that you have to repeat everything 8 times with McDrive is a joke

Have a very nice atmosphere and the staff is very friendly

Amazingly clean in the MC. An employee was just cleaning. The waitresses were friendly and did everything quickly. I like to drive from Burglengenfeld to Schwandorf. Burglengenfeld is now a catastrophe and could take several lessons from it.

Everything is fine until some square BMW with a KÖZ license plate shows up in the parking lot.

It doesn't taste like anything and you pay a lot of money for it

Ordered food via app, it was not prepared, but paid for. Confronted the staff at the checkout and said they couldn't do anything, that's just the way it is... statements like that are the bottom drawer. This restaurant is not recommended.

Unfortunately, things are always missing as soon as you drive through the McDrive, it costs money and it's not included, it's not possible!!!

Actually, you should know better. It is becoming more and more expensive and the quality suffers greatly from the quantity.

Offer table service and don't do it. Plus unfriendly staff

Rarely have I seen such a poorly organized and disastrous McDonalds. Yes, thank you, I like my cheeseburger with 2 liters of ketchup on it. Logically, I also order the tomatoes from my BigTasty just for fun. And then the McDrive. You already have low expectations when you get food to-go from Mc, but this branch always manages to regularly surprise you negatively on a new level. Why the hell should you ALWAYS pull over to the right after paying? Even if there is no car behind you? I have now been forgotten and “left behind” for the second time. It really is an art to consistently disappoint the customer in the same way. Dirty store, really.

Eat fast food and taste good as always. But do they no longer keep up with cleaning the tables or do they not know that this has to be done? Seats are no longer inviting at all. The ambience seems a bit run down and Mc Caffee is an empty, sad sight. Prices are rising steeply, do I pay part of the rent? No Like 👎🏻

A traditional fast food restaurant, perfect for a quick rest on the way, and you always get the usual quality. No unpleasant surprises here. :)

What can I add, typical McDonald's, the burger is fine, the service is too

The cleanliness left something to be desired and not everything was packed when we ordered. We had to complain on November 5th, 2021 2024 also with defects 🥺

Despite the late hour, and we arrived an hour before closing, the employees were very polite, especially the girl with red hair (alas, I don’t know her name). She also tried to solve my problem with the code for the feedback. Although the problem was not resolved (most likely a problem on the site and which she herself was not able to solve), I was still pleased with the visit. Nowadays it is quite difficult to find such a service. Thank you

Mc drive staff unfriendly. Greetings, speak respectfully.

Were having breakfast the bench was covered in sticky stains from drinks I didn't find it very appealing

25 minutes for 2 cheeseburgers and fries without another customer standing in the drive. Fast food redefined

“Cleanliness is very important to us” it says in the toilet. The unreasonable smell, lack of paper towels and general cleanliness say otherwise. When I asked to pour the coffee into the cups I had brought with me, I was given two take-out cups - I was supposed to fill them myself and then throw them away; absolutely incomprehensible and a lack of environmental awareness.

There is hardly any water in the men's toilet, there are no paper towels and no blower to dry your hands...

Ordered at the order terminal and selected table service. After a few minutes, an employee yells "Table 18" several times through the restaurant. I go to the pickup counter and ask why she didn't bring the tray. She said she had too much to do. There were 10 guests present, I had the only outstanding order. But Elena (or something like that) preferred faxing to her colleague at the fryer and having private conversations rather than putting my tray in front of me (which, by the way, wouldn't have taken as long as shouting across the restaurant three times). That's just laziness. So only one star for the service! Even one star for the ambience, as modern as everything is, doesn't help if it's dirty.

If I had read all the reviews beforehand I could have saved myself a visit there!!!!!!!!

I'm not much of a Mc'en fan, but what can you do for the kids? This is our stop for a short break on a trip to see the family.

Extremly slow. Fast food? Waiting more than 20min.

The fries were cold and the hot apple turnover was anything but hot. The service was quick.

Nothing going on, an order and still half of it is missing. Then there’s the price. Strong. And then they're so friendly to you - like you've pooped in their cereal.

Our visit was a complete disaster. It was a Sunday evening and we just wanted to have a quick meal. We ordered via the order board and wanted to pay at the checkout. Two customers in front of us were apparently so frustrated by the waiting times that they left the shop. We had to wait 25 minutes before we could pay for our order and it would be taken. During that time we saw around 15 customers, who later paid directly at the table, enjoying their food in front of us. When we finally paid, we were allowed to wait another 40 minutes, only to find that our order and those of about 4 others had simply been deleted. If we hadn't pointed this out, we would still be waiting. To order: Dips, drinks and toppings on the MCFlurry were missing. Drinks were all in wrong sizes. That's a 44% error rate. The food was also cold. We didn't even get an apology or anything for the whole circus. I can't recommend anyone to visit this "fast" food restaurant.

As always, I ordered my food via the app and paid straight away. Unfortunately I was forgotten twice. The lady then added the food three times. Sadly impossible. The cars were lined up behind me. Unfortunately no recommendation.

Outrageous! I had to wait 20 minutes to order. The order was not brought to the table. When I wanted to ask, the employee told me "I don't now". My order had been waiting at the serving table for a long time. The citizen was lukewarm and fries cold...

Always clean. Clean toilet. Everything at ground level, barrier-free! Very friendly and helpful staff

Was just there to pee... You can't even understand the symbol for the men's room if you've looked at the one for the women's room... A mystery. At the sink you have to press your hands against the porcelain to get even a little bit of water out... Great improvement!

Sauber und das gewohnte Essen. 👍

Eine Schande das sich so etwas MC Donalds nennen darf! Sehr nett, dass man bereits fritierte Chicken Nuggets nochmal in die Friseuse wirft. Steinhart und ungenießbar. Genauso wie der Rest von beiden Menüs. Der Laden gehört sich geschlossen, ganz ehrlich!

DRIVE TRUE, 1X im Jahr muss das sein, die Produkte könnten wärmer sein

Sauberkeit im Toilettenbereich und unter den Tischen kenn ich anders, 0k vielleicht haben wir eine schlechte Zeit erwischt.

Bestellung nur noch vom Terminal. McDonald's halt.

Das einzig gute ist der Ronald McDonald vor der Tür. Der Rest ist 0,0. Keine Soße zu den Nuggets, Verbrecher!

Hier ist die Ware heiß und nicht wie anderswo lauwarm!

McDonalds halt aber der große Pluspunkt ein Doppeltisch bei der Spielecke ....

Kaffe trinken hier ist neuerdings eine gefährliche Angelegenheit - dreißt solch’ ein Geschirr an Kunden weiterzugeben.

Tische und Toiletten nicht sehr sauber

Хорошее место,типичный макдональдс,всё как нужно.Но увы работники порой забывают подать к напитку трубочку,и крышку,из-за чего случаются казусы.

Erfüllt meine fastfood Erwartungen

Typisch Mc Donald's bisschen teurer als Deutschland

Preis/Leidtung (Frühstück) passt, Die mehrfachbecher to go ist klasse