McDonald's in Villingen-Schwenningen

Absolutely ordinary McDonald's, of which there are thousands all over the world. However, what makes this one especially special: when ordering food to go or buying at McDrive, almost every time some item is missing from the package. This has already become a tradition. Check your order upon receipt and you will be happy

Very unkempt staff😣 Waiting time longer than usual despite little business

Out of the last 5 take out orders 4 have been missing already paid items. Last time we went there.

Fastest and best service in the WORLD I don't remember ever getting food this fast. GOOD LUCK JUST CONTINUE SO WE DON'T CHANGE VASSS

Order g for 40 euros and half is missing because they are just complete idiots working.

Top service & quality. Very nice store

I have no idea where it is smoother. Outside on the ice rink or in Mcces on the floor on the layer of grease!!! The staff find it really funny and laugh at customers when they almost fall over while heavily pregnant. A shop where they will never see me again, rather to Dürrheim 👍🏻😉

McDrive takes forever. The lady at the ordering point said “just a moment please” and then we waited 6 minutes until we could place the order. The issue was also really slow. Even though there was really nothing going on. No car in front of us

Big Mac was so fried that the meat patties Dark as an old biscuit, wafer-thin, no sauce! Just salad. The wrap was so stuck to the packaging that it was difficult to remove with two hands. Then everything was a tattered heap. It's probably all been there for a while...

Gourmet rating: McDonald’s Villingen – A fast food oasis with surprising charm It's easy to dismiss McDonald's as just a fast-food chain - a place where speed, mass production and convenience triumph over taste and quality. But my visit to the branch in Villingen challenged this prejudice in a refreshing way. This review is a tribute to a culinary experience that went far beyond what one would expect from a global franchise, and shows how gourmet moments can unfold even in a seemingly mundane setting. Ambiance: Modernity meets functionality As soon as you enter the McDonald's branch in Villingen, you can feel that the emphasis here is on aesthetics and well-being. The spacious windows let in plenty of natural light, making the room feel open and inviting. The combination of natural wooden elements and modern seating gives the restaurant a contemporary elegance. The separate area with comfortable armchairs and small tables is particularly impressive - perfect for guests who want to make themselves comfortable. The digital ordering station, which makes most of the queues unnecessary, fits seamlessly into the overall picture. It becomes clear here that comfort and technology go hand in hand. A small but not insignificant point: the staff in Villingen provide a feeling of welcome with a smile and a quick, friendly greeting that you don't experience everywhere. Menu: Diversity meets innovation Of course, McDonald's offers the classic favorites - Big Mac, cheeseburgers, Chicken McNuggets - that everyone is familiar with. But the branch in Villingen seems to place particular emphasis on surprising its guests with creativity and culinary highlights. My menu started with a Signature Collection Burger – “The Big Tasty BBQ” – and ended with a dessert that would delight foodies. The selection of ingredients at McDonald's has evolved significantly in recent years, and you can feel that here too. From juicy beef patties that are grilled to perfection to crisp salad and freshly shaved Parmesan, the menu offers a variety that is impressive. Particularly noteworthy is the fact that regional products such as apple juice from the Black Forest or seasonal specialties are also offered - a welcome surprise in a fast food chain. Culinary highlights: 1. Starter: Chicken McNuggets with sweet chili sauce What appears to be a simple snack turns out to be the perfect introduction to the culinary delights that follow. The Chicken McNuggets are golden brown and crispy on the outside, while the meat remains juicy and tender on the inside. The sweet chili sauce masterfully balances heat and sweetness. 2nd main course: The Big Tasty BBQ The Big Tasty BBQ is a real star: a juicy beef patty that is combined with melt-in-your-mouth Emmental cheese, fresh lettuce, onions and a distinctive BBQ sauce. The rolls, lightly toasted and sprinkled with sesame seeds, are of a quality that you would expect in an upscale bistro. Every bite combines smoky aromas, freshness and spice - a surprisingly complex taste experience. 3. Side dish: French fries The French fries at McDonald's are legendary, and the branch in Villingen delivers perfection. Crispy, golden and with just the right amount of salt - they are a real classic. What is particularly noteworthy is that they are always served fresh, which makes the difference between good and excellent. 4. Dessert: McFlurry with Daim and caramel sauce To end my culinary journey, I treated myself to a McFlurry. The mixture of creamy vanilla ice cream, crispy Daim pieces and rich caramel sauce was simply a poem. The textures – the crispy daim, the delicate ice cream – harmonized perfectly and ended the visit on a sweet and satisfying note.

Literally fast food but the food is sometimes cold and not properly personalized, the service depends on the day & the ambience is quite nice but everything is a bit squashed. Despite everything ⭐️⭐️⭐️

Accessibility is a given. Toilets were good and clean.

Ordered Big Rösti Menu. It also went straight to the counter. Everything to my complete satisfaction! Food hot! And very friendly staff! We'd love to come back again at any time!

Brutal juice shop, they just don't bring me my drink, should I actually piss in my mouth? PS: From now on you can go to Burger King, at least there are no mongos working there

I went with the girl specifically for the Mario Kart toy from Happy Meal. I ordered and with the order came the surprise, instead of Mario Kart I received a plastic animal from the previous offers. I asked if there was a problem with the current toy (Mario Kart), one of the employees told me that they no longer had it and that's why I got the old toy. I just want to mention that there were two slightly older employees in this branch yesterday, only one taller with glasses and the other shorter. The big one with the glasses is very polite and always nice, he even suggested to the other one to open the cupboard and give my little one a toy, but the smaller one looked at him angrily and said: NO, come tomorrow if you want. I understand that some stocks may be empty, but it would be very easy if they put up a poster saying they don't have the current Happymeal toy in stock. We would all understand, but not waking up with another toy at the table that the child doesn't want and pretending everything is normal. Again, I have all respect for you, the tall employee with glasses, but for the shortest one with the gray hair... by the looks of it he should go to the police...

Eating in some moderation because for the 3rd time my fish MC the outer shell was hard. Restaurant unclean and toilet too

At McDrive waiting times for four cars are 30 minutes, an absolute no go! Orders are often incomplete!

Staff OK. The rest is McDonald's.

We've just been back to MC Donald's for months, super fast, no rush despite the huge crowd. Quick restaurant is the order of the day again here. Thanks

Gerade mit der Mc Donalds App recht faire Preise, zumindest bei Aktionen.

At the beginning we were totally happy, but the last few times there was always something missing, especially with the Happy Meal. We haven't had any toys in it three times in a row, and you just slap the food on top, which is a real shame, especially more salad if you don't feel like it work or there is too much going on then you should take your time to finish an order and then properly so that nothing is missing, let alone that the Curly Friesians are finished. We always had some that were still frozen, but we always have to order them to take away after ordering We are constantly on site checking whether everything is there because unfortunately it is always the case that something is missing...

I waited 15 minutes for breakfast even though there were only 2 people in the restaurant.🤮

I never eat that kind of "fast food" bullshit, but the apple turnovers are really tasty. But waiting 9 minutes for 3 apple turnovers is not ok, it's called FAST food! There wasn't really anything going on. While waiting, 3 customers got burgers. It seems like it was a complex process to heat apple turnovers or it was because the chief made them. Because his workers, who earn less, can make burgers faster than he can heat something up. Thumbs up 🤣.

Everything is great. Just like always. 1*****

Unfortunately, the cheeseburger has always been cold the last few times, especially the slice of cheese hadn't even melted yet.

After 4 years again in a McDonald's. Orders now only take place via terminals, so you first have to find your way around. Almost no customer contact. You can find menus straight away, but things get complicated when it comes to individual combinations. Ordered McRip with fries and mayo, drink OJ. Pay €7.49 with card, no problem. The "fries" were very reminiscent of pepper sticks from a bag - when McDonald's opened its first stores in Germany in the 1970s, they had the best fries in the world! The McRip was also juicier and tastier on my last visit! I think I might check back in another 4 years.

Very nice place where the food has always been fresh. The service is also very nice, sometimes it takes a few minutes longer when it's very busy, but that's understandable. Personally I think it's a bit small but that's probably due to the location. Nevertheless, we like to come and go here.

After a lot of patience and the last 5 visits, I now have to give a review. Actually, if you decide to go to Mc'D on a Sunday (like today), you should be happy about the food you ordered. Unfortunately, this was not the case on the last 5 visits to this restaurant. (I have to mention that we always go to the drive) Let's start with order number 5: Ordered via the app, pulled up at the drive, mentioned everything, paid and then picked up. After a short wait we got the order and went home. Everything was unpacked there and all the sauces (ketchup, mayo + 2x sweet and sour) and a cheeseburger plain were missing, so the disappointment was of course great. Continue with order number 4: Also since the same scenario, when we arrived home the fries, 2x mayo + 2x ketchup and a McChicken Classic were missing, the disappointment was great again. Order No.3: Same thing again, the cherry bag was missing at home, 2x double cheeseburger plain and 1 vio still water (+0.25€ deposit) are of course included. Order No.2: Exactly the same, at home as always the sauces (sweet and sour, sour cream + ketchup) were only missing this time. Order No.1: Also done everything before, arrived home and got a completely different burger instead of a BigTasty Bacon. Great disappointment again. Conclusion: I understand a lot of things and it's okay if you forget something, we're all human and make mistakes, but the last 5 times? A pure disaster. When asked each time, despite receipts or the order history in the app (saved as a screenshot), the answer was always "we're not allowed to give that out anymore." or the waitresses at the drive didn't understand us (because they didn't have a good knowledge of German) or "um, I have no idea “I personally find it sad. We actually like coming to the Mc'D in Villingen, but we're slowly becoming so disappointed after these 5 incidents that we're already considering not coming at all if we ever want to come. Even if you try to call the branch, either no one answers the phone or you abruptly hang up. It's actually a shame that guests are accommodated in such a way (not at all or with such statements).

My McDonald's boy has never had anyone say sorry, ice cream machine broken, awesome shop

Slow. Coffee was cold when the food was ready. The taste is zero.

Despite empty loading, waiting times longer than 10 minutes. Orders are reported ready even though they are far from being ready in order to shorten the average waiting time

In the morning you have to spend about 20 minutes for 2 products!!!

This time a McDonald's where the staff is really friendly. Our chicken nuggets were made completely fresh. They were really hot and, above all, really hot. Unfortunately, the latte macchiato was not offered with lactose-free milk. The whole thing was prepared and delivered quite quickly. This is how you imagine a well-running system catering system.

We waited 10 minutes for the person from the drive to take our turn

There was no paper left at the order counter, the fries were cold and very soft, the chicken burgers were completely flattened and the iced tea tasted way too strongly of syrup. It used to be good but has become very bad. I will not be entering this store again regarding this.

One of the best MCs.....I can say that the best service in the entire EU... I was also surprised that the administrator came to everyone and asked if everything was fresh and if everything was tasty....

Breakfast was OK, but the menu only included coffee or cappuccino. Since I don't like both, I wanted 2 O juice in the menu. It didn't work, so I had to order everything individually and that was very expensive

What is that, it doesn't taste dry, it doesn't taste fresh, a slice of cheese even smaller isn't possible. No more.

I paid and got my food and got €16 off

It's just a train station Mc. Food still up to standard. Service sometimes has problems with English. Still very friendly and if you don't sit at the front it's also comfortable :)

The burgers were old and not fresh!

I was surprised at how good it tasted since it hadn't been in a long time

The bun looked like someone had hit it with a hammer. Otherwise it was rather boring in terms of taste.

It's pretty cool what you get for the money. Fries that taste like rubber and cold for 2 days, ordered a burger without cheese and got cheese on it + cold. This is the second time at the night counter, and it was also the last time

The atmosphere is good, like in every McDonald's

Breakfast, coffee, sandwich, outdoor patio, and indoor kid play area.

When we travel with the family, there is always a friendly, clean and tidy atmosphere. you feel like at home...

Waited 1 hour for the food. Then I asked and we were completely forgotten. Got the money back and that was it. Didn't get any food.

Today, unfortunately, bottom mess Gentleman says he always has problems with Paypal, which happened to me once at McDonalds, and lets me pay in cash. Later I get a bill that is even higher than the amount of the food I ordered, which means I practically paid three times today. "I should write you an email." The iced tea already tasted like nothing twice

Unfortunately, the wrong sauces were included with the 20 chicken nuggets at the drive-thru. Now you have to check the content.

The chicken burgers looked like someone was angry

For the umpteenth time, no meat on the burger. Now at the MC Drive you not only have to check whether everything is there, but you also have to open every pack and see whether everything is on it ☹️

1 burger and ketchup was missing. Everything was cold and fries were probably the oldest…

Often times you've already ordered and things are missing... that's not good

Ordinary McDonald's with a good outdoor area also for children.

The employees are apparently too lazy or too overwhelmed to make an iced coffee shake. Since I ordered one, I only got a simple vanilla shake with a little caramel. Maybe someone lacked the necessary intelligence to go over to the McCafé area and add the key ingredient to the drink. Pathetic... PS: Parts of the facility have been damaged for a long time and will not be repaired.

The bad MCs because there are they don't get anything done, they just make mistakes, food is served cold and unfriendly and the mall would just hire people who can also speak German and not only don't understand anything

Unable to fulfill orders correctly. I got mineral water instead of petrol.

Fries without salt. Plus cold. Forgot sauce. Staff was friendly but overwhelmed.

My food is always served incorrectly!!! You always have to go to the checkout😐

Everything as you would expect in a Mc D

Food as always, place clean, employees could shout a little less loudly.

We picked up our order from the McDrive counter. After a short wait we received our order. After I wanted to briefly check in the waiting bay whether everything was there, I was asked to please drive away. At home we discovered that the toy from the HappMeal was missing. The side salad has certainly seen better days.

Food okay. Service friendly. Way too much rubbish...

It has now become very expensive...

Fries were limp and the sauces were repeatedly forgotten/not included. The staff at McDrive was very unfriendly both at the food counter and when paying. Maybe hire the right staff.

Significantly higher prices than other McDonald's branches.

Waited 40 minutes for food, staff absolutely overwhelmed!!

Unfortunately the burger had completely fallen apart and wasn't really hot.

Very often products are forgotten and everything is given out carelessly and coldly. There's no question of fast food either, as it often takes a long time, especially here in this restaurant. (20min in the morning!!! Waited for 4 products!) When they asked why it was taking so long, because there wasn't much going on. The reasoning was that someone was alone in the kitchen. So clearly incorrect personnel planning by the superiors. All in all, you are better off with another restaurant, whether from the competition or from McDonald's itself.

Catastrophe! The food is ok, but only if half of it isn't missing again... The work seems too difficult to do without making mistakes. Often something is missing from the order, so always check!!! If it's the same at the other branches, then McDonalds is making millions just because your orders aren't complete and you as a customer are so stupid and rely on people just doing their job... Sometimes the meat is missing from the burger (unfortunately no joke), or the McNuggets, the fries, or something else are missing in the bag... My grandmother, who suffers from dementia, could do the job better!!!!!!!!!! Really bad service for a lot of money!!!!!!!!

I don't understand how it can be that McDonald's still has the playground closed.

Terrible place, zero service, food is not tasty, staff is rude. I won't come back here again!!!

The only MC in the area that does NOT offer reusable cups. It is also very drafty and cool on cold days and heats up as soon as the sun comes in.

Ordering at the terminals works absolutely perfectly and reliably. Since these arrived, nothing has ever been forgotten to pack and it's extremely quick. The food is always fresh and hot, even when we first eat it at home. We very much welcome the fact that breakfast is now available again (with a larger selection). We missed that a lot.

You go there for fries. The fries are soggy and lukewarm. The sauce that you specifically ordered is not even included. Cool

Citizens are OK, waiting times are too. You can't go wrong here...

Typical McDonalds, like hundreds of thousands of others - so nothing special. However, prices have risen sharply for some time.

The boss is unfriendly to his employees. He has no idea about being responsible and how he should behave as a shift manager. Disrespectful to customers.

Extremely unfriendly boss, doesn't treat his employees well. Yells at them and is not humane to them. But all the rest of the staff is very customer friendly.

Food was lukewarm instead of big fries 🍟 got small...staff today confused, no line and overwhelmed

The burgers didn't spoil the first impression😍, they were warm and fairly filling. However, one burger was smashed. The fries were disappointing, cold, watered down, and almost inedible🤢. This morning I drove my motorhome into the Mcdrive, I destroyed my rims because the entrance was too narrow (no, I'm not a bad driver). Forgot the straw with the cola🤦. You can do it once a month.

Guinness World Record holder. eat good

It would be worth mentioning about the opening times that after midnight it is only possible to order via drivein...

I'm proud, the big Mac was (as ordered) without cheese🫶 Unfortunately, the pretty brown-haired woman's cell phone number was missing

Pleasant inside, has a good vibe.

Food was schmakofazi especially the MC rap was very good but everything else was terrible. The table was dirty, there were people working who didn't understand me and I had to express myself clearly 10 times. Overall not worth recommending🤬 I want my money back.

As is often the case, half of it was missing; two cheeseburgers were not included. This must be a cost-cutting measure on the part of the store, I can't explain it any other way

I can no longer afford McDonald's hamburgers. Expensive, small portions and doesn't fill you up. Then you'd better have a kebab!

Always worth a visit. You can get the best pretzels in the city here.

Disgusting! See pictures.... paper or similar in the burger. I will inform the WKD and the office that the store will be inspected!

We were there at the drive in at 2 a.m. We received a Coke without ice, the fries were only lukewarm and no longer fresh. Burgers were okay. Unfortunately, here too the quality deteriorates later in the day. Why is that like that?

Was advised of an offer. That's why it was much cheaper. Great! I'd love to come back.

Always checked everything. Drinking rip off. Paid 0.5, got 0.4. But I definitely won't go there again now.

The worst McDonald's I've ever been to. Cold food, the sauces were all forgotten and the toys in the Happy Meal were also given incorrectly. It kept beeping in the back because something was broken, and the vacuum cleaner next to us was turned on. So really bad...

I don't know of any McDonald's where you have to wait as long at the Mc Drive as you do here. Every time there is a long queue and nothing moves forward.

It's become a real mess and is extremely expensive and has mischievous pictures everywhere

I ordered 20 nuggets and what do I get, just 19 cheeky, I want my nugget back

Super freundliche Menscjen, die einem bedienen und sagen welche Angebote gibt

Über eine Stunde im drive eingesperrt