McDonald's in Mendig

What can I write here, as everywhere in MC.

Friendly service Burger mashed and incomplete some toilets broken and dirty

Such a nice modern McDonald's. The team was super nice and helpful. Food was good too.

Every time something is missing. You'd think the people who work there can't even count to four.

Strange, there were children working there and on a Sunday...

Solid McDonalds. The service was good for us.

Unfortunately, not one order goes by without something missing. Sometimes it's a sauce, sometimes it's a side dish, but this place has a problem with service quality. Ultimately, these are services that I have paid for and that I would like to receive. You have to check every single order for completeness and carefully examine every detail.

Leider war der Burger nur lauwarm.

There were no more nacho cheese snackers. Went all the way just to be disappointed.

Unfortunately, very long waiting times after ordering

Something is always missing from the order. Staff not exactly friendly.

Hello everyone, after I was here today with my child, I got my mc web ice cold and slapped down as if the food was worth nothing. I ordered my child a happy email with a Sonic game, but the game wasn't included. After I went to the employee I was given a game and the game was the wrong one that I didn't order. And got Hot Wheels. My child then became very depressed and started crying bitterly in the car. I find this branch incredible and not recommended. Next time I'll go to Burger King across the street and my food will be 1000 times warmer than yours and the food will be more sensibly prepared.

I was there today. My hamburger royal cheese was cold with ice cream on it. I went to the employee and he said I would get a new one. I waited 15 minutes and went to the employee again and asked about my citizen. Then I got it from the employee Kevin .s an impudent answer if I didn't have time and secondly my wife's web was also ice cold and we got a second one that was just as cold and the third one was warm but suddenly inedible with chili, which he himself asked about chili or without we said loudly without and were treated like rats this shop deserves 0 stars not recommended......!

Ich war heute da gewesen 1 mein Hamburger royal kässe war Eis kalt darauf Hin bin ich zum Mitarbeiter und er sagte bekomme einen neuen darauf hin warte ich 15 Minuten und bin noch einmal zum Mitarbeiter und fragte nach meinem Bürger darauf hin bekam ich von dem Mitarbeiter Kevin.s eine unverschämte Antwort ob ich nicht Zeit hätte und zum 2 war der Web von meiner Frau auch eiskalt und bekamen einen 2 der ebenso kalt war und der 3 war warm aber auf einmal mit chili ungenießbar wo er selber noch fragte mit chili oder ohne wir sagten laut ohne und wurden wie ratten behandelt dieser laden hat 0 Sterne verdient nicht Empfehlenswert......!

Excellent American specialties!

Super nice staff, you never have to wait long, I can only recommend it

Well, McDonald’s. Not really good, not really bad...

What can I say, I've been waiting for 1.5 hours now. Nobody answers the phone paid via Paypal!

By definition, one like the other.

Lukewarm and weak fries, not OK.

I've been to a lot of McDonald's, but I've never experienced that they ALWAYS bring food to the table and it was very busy. The team was very friendly and very quick...the food was once again at a really good temperature...I'll be happy to come back

Lange Wartezeit sowohl bis zur Bestellung als auch bis das Essen fertig war. Überfordertes Personal. Schmutzige nicht abgeräumte Tische, übervolle Tablett Abgabe Wagen. Unhygienische, lange nicht gereinigte Toiletten. Alles in allem kein schönes Erlebnis.

Bad review for McDonald’s My visit to McDonald's was a complete disappointment. I ordered a set meal and only received a single Filet-O-Fish - no drinks, no fries! And I had to pay an incredible €36 for that. There was no receipt either, which makes the whole thing even more unacceptable. What's more, there was no tissue in the package, and the service was simply catastrophic: unfriendly, slow and completely disinterested. If I could, I would give 0 stars, but unfortunately you have to give at least one star to write a review. This experience was just frustrating and disappointing. Never again!

When packing the food bag, the staff should make sure that the MC rib does not fall out of the package, everything was covered in sauce. Next time Burger King again, they know how it works.

Mc Drive with children? Never again!"

Waiting times okay, food always complete

Dirty tables, waste bins full. Floor dirty, trash everywhere. Filthy toilets. And to think that there are only 15 people inside.... Food not warm, rather lukewarm. Apparently too few staff.

Dirtiest McDonald's ever. Uncleared tables and toilets are disgusting.

I had to wait more than 02:32 minutes and 37 milliseconds for my food - it's better at Burger King

Firstly, we waited forever until we could order and then it really took forever until we had our food. We won't go there anymore

Very well attended. At the. Evening clean tidy. Gladly again

Far from "FAST" food, the staff prefer to chat... extremely annoying!

Nothing was going on and we still waited 30 minutes for two cafes and burgers.

Typical McDonald's. I personally don't find the food warm enough for almost all McDonald's these days. It is freshly prepared, but personally too cold for me. It was clean, friendly service and quick

It's not good, it takes talent to spoil a breakfast sandwich, the staff discuss things so loudly in front of the customers that they don't discuss in public that it becomes unpleasant, and fast food is no longer a thing if you take into account the preparation time.

Hardly any toppings on the cheeseburger. No mayonnaise in the bag despite ordering Real rip off.

Very clean, friendly staff, the food was fresh and hot. Can only be recommended.

I've been standing in the drive for 30 minutes now and I still don't have any food. There were 3 cars in front of me. Fast food????

Fast food is now almost a luxury good. Prices are clearly too high.

All in all it was a normal McDonald's visit. The food met the company's quality standards and the ambience was also fine. The food was still warm, even if it had not just been prepared. Overall, this fast food restaurant can be visited without any concerns.

Everything was great, great cake and coffee. Very clean.👍

Food was served quickly and completely, the rest is usual McDonald's 👍

Was like always. It's worth a stop.

Stopped off on the way back from vacation. Always my pleasure

Food was cold. The sauces weren't included

Very well run branch. Clean, always fresh food and quick preparation. Unbeatable location on the highway. Only parking spaces are sometimes scarce.

McDonald's just. Staff was friendly! Eat lukewarm. Fries were still ok, cheeseburgers were cold.

Fries were only lukewarm and gassy. For the price, an absolute no go. After I pointed this out to the waitress, she suggested that I "season them with salt." Then a colleague intervened and offered me a new portion. I politely declined and thought it would be better to leave there.

You'd think you couldn't go wrong with an order of just one burger. I ordered a Big Morning Chicken to take away. That's why I only noticed it when I got home. I got this, but with the wrong meatball. I don't eat pork. Basically a Big Morning Farmer without bacon. Thanks… don’t You probably have to check it yourself

Fresh hot fries, warm burgers and friendly staff

Very unfriendly and the toilet was very unclean

Little activity. Food tastes like everywhere else at McDonalds

Food was good. Cola drinks were all non-carbonated. I asked the employee about it and the answer was: “It was charged yesterday.” When asked, a replacement drink was given out.”

The burgers were below average, unfortunately the cheese wasn't melted through. The nuggets were good, nice and crunchy and warm. It is also good to say that there are charging stations for electric cars outside.

Another disappointment at MCD, although I could see my burger being wrapped and the fries being freshly bagged, the food was once again less than lukewarm, the fries were limp and some were cold. MCD advertising always promises more than can be kept.

Ordered Hamburger Royal Cheese with salad and no pickles in the menu with fries and Sprite. There's also a burger on the menu with fries and cola. The fries were half empty, dry and old, there was no salad on the burger but there were the pickles we had actually ordered and we didn't drink the drinks because they were stale. Those could have been leftovers. Unfortunately I only noticed it at home because I picked it up in the drive. For over €30 it's a disgrace. Was my first and last visit there. I recommend the Burger King opposite.

Everything was very clean and well maintained.

1.First we had to wait about 10 minutes at Mac Drive even though there was only one person in front of us. 2. Sauces were forgotten (actually nothing bad but with everything). 3. Drinks have no taste and are not carbonated (tested several different drinks). 4. Chocolate milkshake tastes very strange. 5. My half pack of regular fries were two lattice fries. 6. Ordered both of my Big Macs with extra sauce for 60 cents each and didn't see any of it. 7. Of the 20 chicken nuggets, some of them suddenly tasted really disgusting, I have no idea why. 8. You almost need concrete teeth to make the apple turnover. 9. We only got two napkins for a huge order...

It's getting more and more expensive, the burgers aren't worth the money, especially not the highly praised "M". Cola without ice and a drinking straw with the new dirty lid is an absolute disgrace

Food typical McDonald's. However, the staff was very unfriendly.

As always, the food was delicious and there's nothing more to say about McDonald's prices being too expensive

Eat MC Donald typical. If you are not familiar with the ordering system and want to redeem a coupon, it can be a bit difficult if you are not familiar with it. Someone was willing to help me because I was only supposed to order from the machines and not at the checkout. The toilet looked awful... Nobody had time to even roughly clean up here. Maybe understaffed, but still disgusting. I'll probably have to look into the ordering system if I want to go to McDonald's again.

Wollten hier nur schnell einen Burger essen. Hatten nicht viel Zeit und haben an der Kasse bestellt, weil die Bestelltürme besetzt waren. Dem Mann an der Kasse war die Unlust anzusehen. Keine Begrüßung , nur ein muffiger Gesichtsausdruck. Es wurden 2 Artikel von der APP gescannt - 1 Cheeseburger, 1 Chickenburger, 1 Doppel-Cheeseburger, Pommes und ne Cola. Das hat geschlagene 20 Minuten gedauert. Wir wollten eigentlich vor Ort essen. Da wir jedoch unter Zeitdruck standen, haben wir gebeten alles einzupacken. Der Kassierer hat uns dann nur wortlos eine Tüte aufs Tablett gelegt. Hier war ich zum letzten Mal.

My disappointment is immeasurable and my day is ruined. My digestion is no longer functional and my appetite has been lost forever.

Were there for breakfast between 9 and 10 a.m. Everything was very clean, staff very nice. The outside area for eating was also very clean.

Service a bit overwhelmed Needs to be cleaned more often

Unfortunately, this McDonald's is unable or unwilling to provide hot drinks in cups. Only disposable cups with a plastic coating are offered. Be careful, the coating inside is harmful to health. Too bad...

One of the cleanest McDs Ive ever visited

It took 10 minutes before we could order at the counter and pay in cash. The employee was quite stressed and later I was given my drink outside. After this I wanted to order something, there were 2 people in front of me waiting to order at the counter. The manager started yelling at the counter clerk to put orders on the counter instead of taking customer orders, and even yelled at the waiting customers to order at the screen itself. After this, the manager simply locked the door and no new customers could enter. Never experienced this before, and luckily I never have to go here again.

Never visit the yellow seagull here again. Unfriendly staff and endless waiting times. I've experienced better MC

Food was not fresh and almost cold. Chicken nuggets didn't taste fresh, and the fat certainly wasn't good enough when we were there in the evening. We also had to wait forever for the order to be placed and then again for it to be delivered. There wasn't much going on. But staff was friendly. If we hadn't ordered in the drive, we would have complained about the food. Not worth money.

Clean but old-fashioned. Otherwise like everyone else from the chain. But longer opening hours than most, that's ok

There were 100 meals in queue, toilet was broken, one selfservice machine was broken, food was cold, they forgot a straw, the sauce was not available, tv was broken, it was stinky etc.

The food and drinks were absolutely fine! On the other hand, the toilets were not very clean, which could really be improved.

Unfortunately, the staff was incredibly unfriendly and overwhelmed and the waiting time was far too long… Food was ok

Good food, but it was not really pleasant, rather the feeling that everyone still had to wake up.

Well located ☺️ Had breakfast there And I usually get coffee, everything was great. The toilets were clean.

I'm really scared of spiders, there's one in the corner, I have a picture to prove it, I'm also scared HELP 😭

Unfortunately one star is too many. Were on the way home from Phantasialand today and wanted to eat something there. Waiting time after ordering 45 minutes and it wasn't busy. When the food came it was almost completely cold. All outside tables sticky and dirty. Toilets cannot be used because they are completely covered in pee. Staff extremely unfriendly and give stroppy answers. Very unfortunate, we were actually happy.

Hypothermic atmosphere, toilet broken

A short stop to charge your electric car. Otherwise, McDonalds is no different from other fast food houses of its kind 😄

It's OK, unfortunately not completely clean but quick!

Every now and then you crave a hamburger from McDonald's. Then you drive there. You know what you're getting there. Always freshly prepared and good quality.

Even an hour before the end, motivated and friendly employees. Food very tasty

This was by far the worst McDonalds ever

Organization on site would have earned minus stars. Long waiting times, missing parts when ordering. Order to take away was placed on the tray and when we said that we wanted to take the food away and the fries were missing, the service was rude, stroppy and annoyed. A pity

Unfortunately the restaurant makes an unclean impression. Tablet return runs over tables are dirty. Staff is not in a good mood!

Unfortunately the food was only lukewarm and not crispy. The kitchen needs to be heated up again🔥

A 0.5 liter bottle of sparkling water for 4 euros is pure extortion 😡

2:40 p.m. on site. Unfortunately there are a lot of cigarette butts in the parking lot - they should be removed. Women's toilet stinks, no toilet paper (I informed the staff). Be sure to clean tables and benches properly - crumbs or food often stick to them. Of course, this depends on the clientele, but the staff should pay attention to everything. Toilet paper still not refilled about 1/2 hour later.

Ambience quite ok but clean. The employees are very friendly. However, the food wasn't that good. I ordered a BicMac menu with curly fries. The BicMac roll was heated a little too much that it was already dark brown and dry. The curly fries were cold. I didn't like it...

The meal was as usual at McDonald's. People were friendly, cleanliness could be improved.

Wanted to pay the bill of almost €40 with a €200 note. The supervisor who was summoned told me in a very unfriendly manner that they did not accept these notes! There was absolutely no accommodation from the supervisor and she didn't even let me finish. When it was clear that she was just annoyed. This was the worst customer service I have ever experienced at McDonald's. There was nothing to eat but luckily there is Burger King opposite where paying was no problem with a €200 note.

Definitely a 5 out of 5 for a McDonald's. Fast service and the burgers look like the poster. Freshly prepared and hot.

Typical McDonald's. We tested the new breakfast offer. (June 2024). I liked the “old” one (scrambled eggs etc.) better. Clean shop, nice staff.

Everything perfect! Finally hot food at McD👍🏼 Everyone is happy 😀

Waited 40 minutes for food at the table. Only after complaining twice did our food come

Decent MCes and delicious food. Fries could have been a little hotter. Burger was fresh and tasty 😋

Today after work I got a meal there for lunch and it was very quick and the service was also very friendly and nice.

A McDonalds as we know and love it 😎👍