McDonald's in Mayen

We just wanted to buy an iced coffee shake when we had it and it was almost only ice cubes and cream in it and the price wasn't fair!

Our voucher was lost, so we had to wait 45 minutes and then received cold and tough food. Thanks for nothing.

We actually always liked going to McDonalds because we love drinking the portafilter coffee. Unfortunately, the last time we went to this branch we always got a latte macchiato from the fully automatic machine, even though the portafilter was hot and ready to use. It's a shame, we probably won't be able to drink coffee here anymore.

Service is unfriendly... I don't go there often but every time my order is wrong...

Ordering so messed up just wanted to do it without sauce, making it without reading everything on the screen can't be that hard!

Rather less. Other McDonalds are cozier and cleaner

You wait almost 40 minutes for a small order and then you get insulted because they are too stupid to really look at where the table display is

Actually very well maintained but if the box of 120 chicken nuggets takes less than 10 minutes, that's a bit exaggerated

I went to McDonalds today and wanted takeaway. Forgot service double choc bag 2 pieces and when I get home. It's happened again and I'm dissatisfied with McDonalds in Mayen.

The Monopoly stickers were missing from my order

Leob König from Ettringen is a regular customer

So I already knew a year ago that Mayener Mcc's wasn't exactly the best, but it took 20 minutes for 1 Big Tasty, 9er Nuggets and a Chickeburger (which isn't even included in the shitty bag) even though there was nothing going on is sad. They forget to give you things that you pay for 90% of the time and are usually completely absent and unfriendly. So from now on I'd rather drive a few minutes longer if I can at least get the things I order. I could vomit if I thought about how much money they got for their shitty work. I would like to give 0/5 stars!

No soap and toilet paper in all toilets. Instead of curly fries, I got normal fries without asking. Next time I'd rather go to BK.

We were there late though. But the store was full of rubbish and dirty everywhere. The trays were piled up in front of and on the return cart. 3 out of 4 order boards were defective. Our order numbers weren't displayed, strange. However, later orders passed us by. The burger was cold and the ice cream had already melted. Sad, sad.

Unclean, full of rubbish, no table service, no hostel has ever been this bad.

Advertise with competitions to win merch and don't even distribute the codes

First of all, we waited almost 30 minutes to place an order. The fries were old and cold as were the chicken nuggets. Never again

Normally you would have to give the store -5 stars. It will be difficult to undercut such incompetence. Order completely wrong, cold and the employees don't speak German or are very broken... That was the last time.

When the patty is missing from the burger. I was too shocked to take a photo. The complaint was then at least handled smoothly.

Great location for kids to have fun.

What should you write? McDonald's, if you know one, you know them all ;-) And that's exactly a good thing! Tasted as expected, made a clean impression and the service was quick and friendly! What more could you want?

That's not how fast food works: I waited 42 (!) minutes for my food. 😆 No joke. Unfortunately. The branch seems to be a bit overwhelmed (not an isolated case, was there about 20 times, but definitely the last time). In the evening it's better to go to Burger King (nearby) or the burger shop opposite. Ciao Macces! 👋

Waited 12 minutes for 6 mini pancakes, sorry but that's just too long. There was also very little going on so I can't understand how it could have taken so long.

If you don't care whether the toilets are clean, the tables are wiped or the cart with tablets is emptied, you will feel comfortable in the Mayener maces.

Since I live around the corner, I often get a burger or two and a coke that doesn't survive the way home. The other day I ordered at the machine and then the receipts were empty. The seller looked on the PC and printed one out for me because the number was on it. Really nice of him. Another time my bag broke so I got a new one So I think the employees are really nice

After ordering, you have to expect an average waiting time of around 30 minutes until you can take your food to the table and eat it. I find it pretty borderline. At least our food came after 28 minutes. We've now finished eating and the people who ordered after us at the next table are still waiting for 48 minutes... No food in sight yet. Nothing fast food. Slow food now. 😅

It is dirty and they are bothered by flies.

Very nice McDonald's with an outdoor area and very child-friendly, but I had to wait 20 minutes for my order via table service, citizens were still hot, potatoes and nuggets were cold, there were no napkins either on the stand or in the delivery, there was no paper straw for the drink , staff were very stressed. Maybe I was there at the wrong day/time although there were a lot of staff walking around, I couldn't fault the cleanliness. There are enough parking spaces, but the entrance is very narrow and there are also parking spaces for SUVs

So all in all the food is okay MCes but a the service is really bad and secondly the toilets are disgusting because apparently no one checks them and after pointing out several times that someone pooped on the floor there and it wasn't removed, I don't think it's my opinion So it's not my problem, it's really bad

DO NOT HAVE DELIVERY! BETTER GO THERE YOURSELF! 3 HOURS OF WAITING TIME!! Yesterday we were able to order via Lieferando at 4:30 p.m. (I knew that delivery was only valid from 5:00 p.m.) and the delivery tracking showed that the food should be delivered at 5:45 p.m., which would have been okay in terms of timing. But when the food still wasn't with us at 7:15 p.m. and when we were tracking it suddenly said "delivered enjoy your food" we felt pretty ripped off and turned to the Lieferando chat, the food arrived 10 minutes later, around 7:30 p.m. We waited almost 3 hours for food from McDonalds which is 10 minutes away from us. If I hadn't paid in advance with Paypal, I would have ordered somewhere else and sent McDonald's delivery service away. You can imagine how the food tasted, we also had quite a stomach ache an hour later. At the same time I saw a review on lieferando that also stated a 2 hour delay. It's just embarrassing when I consider that I've ordered food somewhere so many times, even on the weekend, and it took less than 30 minutes.

Worst McDonald's I've ever experienced. There is no shelf for the burgers; the employees simply pick them up from a large shelf. This means you wait ages because the employees can't find the burgers. Furthermore, the machine does not print receipts. It's okay to wait, there's nothing you can say about that. But 45 minutes for a McDonald’s is too much of a good thing.

Juice shop! Forgot 4 sweet and sour sauces, forgot 1 sour cream dip, instead of 8 Nacho Cheese Snackers I only got 5, instead of Coca Cola Mixed Up I only got the normal ones. And all in a single order.

Waiting 20 minutes at Mac Drive they have no people no staff I don't know

Lamest MCD EVER. Everything takes too long.

One of the cleanest McDonald's I've seen so far. Staff also very friendly

Very unfriendly employees, they throw food on your table

Good place in Mayen, you can also have halal food in the shape of fish burger.

I ordered a Double Big Mac menu for almost 12 euros, the Big Mac fell apart as soon as I took it out of the box, the paddies are pretty thin and dry. Fries have also changed, they have become very thin, no trace of the old thick and long fries, a shame...

I just received a thawed MC Flurry, a tragedy, the delivery person ran away when I asked him to wait until I checked the order 😅😅

Of course it's McDonalds, the surprises about the food are of course limited, but I have to give a rating here because of the really friendly team. Super accommodating and friendly! Otherwise new furnishings and everything clean.

Authentic McDonald’s experience and food a long way from home.

The new concept - ordering at the machine and bringing it to the table or waiting in the counter area - doesn't work. The customers in the restaurant were almost always missing something. For me it was the dip and the mayonnaise. It was delivered without any problems, but almost everyone had to request something. Sometimes even main components.

The food is delicious and the staff is very friendly, unfortunately Mc's is getting more and more expensive, that's why 2 stars less and because the fries don't taste like anything anymore

A classic McDonald's when you're inside the food is warm and tasty the price-performance ratio isn't always right but some dishes are very expensive I can recommend McDonald's but the employees are child-friendly but I would be careful at the drive-thru because the employees often forget there Things you have ordered such as sauces, burgers, fries, drinks or desserts such as an apple turnover or an MC Sunday

We were hungry. But I've never eaten such a disgusting McDonald's. I thought it was the same tastes in different countries. Not this one in Germany. Positive point different languages ​​on the order terminal and correct price compared to Belgium.

The service was terrible. We had a young employee at the counter who didn't want to serve us. She said she didn't have time to talk to a colleague. I'm really disappointed with an establishment like this. The level is on the level of a homeless shed. Kind regards, Jeremy

Very clean restaurant, fast and friendly service. Unfortunately, the citizens weren't so tasty. The taste was very diminished. Ok for quick hunger pangs.

A lot has happened here. Very clean, tables are cleaned immediately. Super friendly, fast staff. Nice modern facilities, clean toilets. My McBacon was so delicious, lots of sauce, crispy bacon and crunchy lettuce. Class.

Best McDonald's Jil and Florian are very nice

Everything was ok, but despite there being few to moderate visitors, we had to wait 15 minutes until the food was ready. Otherwise there was no reason for complaint

Food tastes as usual. Good The older lady with red hair was a bit unfriendly to serve. Didn't feel like eating my food in the restaurant

Employees unprofessional and insult customers. Unfortunately, 0/5 doesn't work!

Unfortunately, rarely without problems. Today, for example. We ordered 2 Big Tasty, one with extra beef, a Hamburger Royal TS, a McRib, 6 nuggets and a drink. We got 2 normal Big Tasties, the McRib, the nuggets and the drink. Admittedly, we missed the TS when we counted it ourselves, but the Big Tasty with an extra patty even had the extra piece of paper on it, but still only one. Since we were already at home when we discovered this, there was of course nothing left to complain about. Unfortunately, this wasn't the first time either, because at the McDonalds in Mayen we have received an incorrect order more often than a correct one. Something was always wrong or completely missing. Be it small things like the wrong sauce or, like today, a complete burger. At breakfast we often had enough dry and hard "rolls" (those McMuffin things). Strangely enough, we didn't have these problems at our direct competitor Burger King, nor at the other branch in Mendig. In my opinion, if you have the opportunity, you should Avoid McDonalds in Mayen and go to Mendig.

That's no fun for Mäckes... Yes, the food was fine. Somewhat hot, not great, just ok. The stuff around it somehow didn't work at all. I've never seen such bored and lazy staff in Mayen. No greeting, no smile, nothing. Rolling your eyes when complaining about the wrong burger, whispering to colleagues, smacking the burger in the bin in annoyance. The waiting times are otherwise not the same in Mayen. That was really underground. When the weather was great, the terrace was cordoned off, cleaning supplies were distributed everywhere, but no one cleaned. You can leave them there too...? My kids were really disappointed. Speaking of cleaning, it could have been done in the dining room, the tables and floor were really dirty. All the trash cans outside taped shut and cardboard boxes placed next to them? The embedded doormat from the entrance was placed in the disabled parking space, and several people tripped over the edge in the entrance area. No, Mäckes Mayen, that was nothing.

Cold curry fries, non-carbonated cola.

Ordered takeaway food. When we wanted a special toy for the Happy Meal, there was an eye roll and the comment: “I couldn’t see from there”. In addition, the man's hospitality was non-existent. Even in a fast food restaurant you should pay attention to friendliness. When we got home, we noticed that we didn't even get a glass with the McMenu as specified. And the bill was missing too! I hope you can teach some decency to the chubby gentleman with the red shirt and short brown hair.

It's simply impossible! Every time we get food at MC Drive something is missing from the order, and I'm not exaggerating at all, EVERY TIME. We now check our order every time it is handed out. Today I ordered a Happy Meal for my son, which should actually be manageable! And bang, the nuggets are missing here. There were actually only fries in the meal 🍟. Of course I won't go back for 4 nuggets. I'm annoyed by the dimensions and unfortunately no one cares. When I read the other reviews I think it's time to stop visiting this place. UPDATE! I should have known! I ordered an MC menu with 9s, fries and cola, it shouldn't be that difficult. I got an inedible MC Crispy, fries and an iced peach tea. It's probably my own fault! Should have checked it immediately given the experiences I had.

The ice cream (MCSundae) was tasty, but a laugh for the price (€1.99). We used to get a full cup for €0.99. An ice cream scoop for €1.90 is worth more with a larger selection.

We have 30 Waited minutes for the food and then it was still cold! Never again !!!

Crazy long waiting times, half of them are not there! That doesn't work!

Bad, half an hour in MC Drive, if you're hungry you should look for something else

40 minutes, I wait for a McWrap Scrambled Egg Cheese, and even though I ordered before 4 people, I get my order after their orders. This isn't just a bad thing.

Didn't eat anything, went to the toilet to order, very unfriendly. The toilet was unclean, no toilet paper, blue plastic bag put in a toilet. Sorry, doesn't work at all. Then we're back to the competition. Everything was great there.

As expected basic food from McDonald’s. Too bad the old lady behind the drive through window was incredibly rude and mean.

I ordered, the store was still open and they were sent away very guest friendly

Bad! Employees are becoming more and more negligent in executing orders without errors. Despite modern electrical systems, the employees are unable to process the lists correctly, almost every order contains errors or a significant part of the order is missing (also today, February 13, 2022, 3:55 p.m.), the unreliable employees have again forgotten a burger that was part of a menu . Unfortunately, we left the place quickly and didn't trust the order until we got it. Always check before you leave the store, otherwise you will be giving the store money. A fast food restaurant you can't trust. Furthermore, the quality of workmanship and the quality of hygiene are increasingly being neglected. The employees deep-fry nuggets twice and three times and do not wear the required mouth and nose protection as prescribed. It has been noticed several times that the men in the back area were not wearing masks or were only wearing them partially. The chilli cheese nuggets taste absolutely bad. To put it constructively, these have to get better. The chilling is too dominant and the cheese is too weak. The mouthfeel of the cc nuggets is okay. All in all, not a purchase recommendation. ...You have to know.

Service station not stocked. Cleanliness = 0

Unfortunately, the food is often cold and when you drive through McDrive, something is often forgotten. The atmosphere is youthful but it is not clean. I also think that tables in a fast food restaurant should be wiped down and the floor should be swept. A pity!

Nothing on the burgers, poor taste for the work... Some of the staff are rude. Unclean toilet.

It's clean, but the food was lukewarm and very little

I asked at the drive in whether there were any vouchers available at the moment. I was told that there had been no paper vouchers for 4-5 years. Funny, I recently had some in my hand at home. Where have I been for the last 5 years? Sleeping Beauty Sleep?

Rarely have I seen such a beautiful branch where the food is even tasty. Very nice.👍🏻

I redeemed points for a free coffee, which I also received quickly and even in the right dishes. To spend the waiting time between the train and the bus in a nice way, this McDonald's branch is almost the only option far and wide. The Ostbahnhof itself is not recommended as a place to stay.

The dishes are significantly smaller than before and much dryer and more expensive. Conclusion very disappointing

It's way too expensive so I'd rather have a kebab

Normal McDonald's that you only use for a quick emergency meal because the food is never really hot. This has been the case for decades.

Typical McDonalds with standard food. Busy and therefore pleasant.

Probably too stingy for a banknote reader or why can't you pay with a 200 euro note 🤷‍♂️

Clean branch with fairly good service. The food, like everywhere else, is just as good. The toilets are clean.

1. Food was given cold 2. Was called disabled by an employee. Rude, disrespectful invitees will never again prefer to go to Citizen King, they at least do it decently.

Bestellung zum mitnehmen, es haben Burger gefehlt und sämtliche Pommes aller Menüs komplett. Cola nur gefärbtes Wasser, da war wohl der Sirup alle. Leider zu weit um nochmal zurück zu fahren. Wie kann man das so dermaßen verkacken ??? Ne Menge Geld ausgegeben für nichts. Das war definitiv das letzte mal !!!

Waren gerade im Restaurant und haben über 80€ ausgegeben für die ganze Familie. Bei jedem Menü wurden die Pommes vergessen, ein Burger hat gefehlt. Die Bedienung war komplett überfordert mit der Bestellung. Richtige Geldverschwendung

Sehr nettes Ambiente und offene Gestaltung der Sitzgelegenheiten, sehr guten Services erhalten durch adretten jungen Herrn mit kurzem Haar

Die Tische sind nicht sauber und verklebt sonst ist das Essen wie in jedem Mc's.

Das Personal am Drive ist sehr unfreundlich!! Man bestellte per App und als man der werten Frau am Schalter den Code nannte gab diese nur patzige Antworten, Bestellung unvollständig

Sind durch den mcdrive. Statt curly Fries gab es Pommes und die Nuggets wurden komplett vergessen. Nach 10 minütiger Fahrt heim war natürlich alles kalt. Weiß auch nicht, wieso wir da noch hin fahren.

Das einzige was ich schade finde das es nur ein Spiel Tisch gibt und viel kinder wollen logisch an den Tisch

Alles wirklich rundum perfekt. Mitarbeiter super freundlich! Das Essen ist immer heiß. Danke 👍🏼

Drecksladen! Die Mitarbeiter sind zu blöd um bis drei zu zählen! Die haben nur die einfache Aufgabe, die Bestellung in eine Papiertüte zu packen. Das ist aber anscheinend zu viel verlangt. Wenn du hier im Bewerbungsgespräch bis 4 zählen kannst, bist du deutlich überqualifiziert! Dummköpfe!!!

Essen war wie man es kennt, ganz in Ordnung für zwischen durch. Jedoch habe ich im Drive in bei 4 Autos vor mir fast 30min gewartet. Bei dem 2 Schalter wo man das essen bekommt bestimmt 4-5 min bis alles da war und es waren nur 2Apfeltaschen und ein Eis. Weiß ich jetzt nicht.

Jedes Mal fehlt die Hälfte. Beim Liefern wartet man 3-4 Stunden… Es wird von Jahr zu Jahr immer schlimmer in dem Laden…….

Ganzer Fußboden rutschig,Toiletten alle ohne Papier, unsauber

Getränke gibt es ohne Strohhalm mit der Begründung es soll auf Umwelt geachtet werden. Essen wie man es bei MC eigentlich kennt, hier nicht wirklich gewürzt, geschmacklich naja durchwachsen und drum herum lässt von Sauberkeit so einiges offen. Da sein andere Filialen sauberer.

Ein kleiner McDonalds. Was soll man dazu mehr sagen. Für den kleinen hinger zwischendurch ok, wobei man zu dem preis auch gut und gerne in ein Restaurantgehen kann... Leider mehr oder weniger nur noch Bestellungen über Terminals möglich. Service, naja... Service Stationen werden nicht aufgefüllt, und wenn man nachfragt bekommt man sage und schreibe zwei Servietten, obwohl man mit fünf Personen da ist...

Het eten was goed klaargemaakt (is zeker niet in elke McDonald's zo!) en de service snel. De dame in kwestie deed het precies wel tegen haar zin.

Wie jeder andere McDonalds auch :) Die Parkplatzsituation ist etwas schwierig.

Es war ein vorzüglichen Essen 🌯, der Service perfekt. Danke.

Как всегда вкусно, но в этот раз положили вместо четырех разных соусов два одинаковых..

War total begeistert von dem Restaurant war schon länger nicht mehr da und diese bestell Terminals sind ja einfach der hammer Man kann sich einfach sein Menü selbst gestalten nur die Leute die es in die tüte packen müssen lesen können 🤪

Okay, like other MacDonalds, no exception!