Burger King in Mayen in Mayen

The ice cream machine is always broken.

It takes forever there because there is usually only one person at the checkout and often only 1 person serves and the order is completed in peace and then the next order is taken. I would organize it differently.

The selection burgers are really good, and the burgers generally taste better than their competitors. Unfortunately, it often happens that you order Chlicheese nuggets, specifically ordering them fresh because otherwise you'll bring them back. The employee then assures us several times that everything is fresh. And in the end you have to bring the nuggets forward again. I think you can assume that there was intent.

Typically Burgerking, no one will expect a posh burger here. It doesn't taste quite as sticky as this one 🤡 and the service was friendly.

Super tasty Great service We'll be back :-)

the food was fresh and above all hot. The only thing that was a little difficult for me (usually a McDonald's visitor) was choosing the food. For me, there was a lack of an overview that even non-regular guests could quickly find their way around. But what we ordered was delicious and everyone was full.

It does what it's supposed to do. Most of the time the staff is nice.

Every time I go to France I stop here. Best store. You can even refill the drinks.

What can you say, Burgerking is and remains Burgerking...

Staff friendly, burgers hot and everything clean.

Service was terrible, food as usual

Very bad service! Everything is VERY slow, it usually takes forever to get your food. Last time in Mayen!!

I have to say everything has always worked out so far.

I'll be living there soon, it's super cool

Classic burger shop without those self-ordering boards. You can still order and communicate in person at the counter. Perfect... just as you know it from before.

I think Burger King without terminals, classic, is great. Especially since the nice employee made a recommendation to save money. The ambience in this Burger King is modern and pleasant to sit in.

Unfortunately, always for half a year?! The milkshake machine is broken, food is only lukewarm and very dirty all around.

Today I went to this restaurant with my boyfriend for the first and last time. We ordered two large burger sets to take away (including a double burger) and a small burger. When we got back home, it turned out that the double burger we ordered was out of stock. When we arrived at the restaurant with a complaint, the young man behind the cash register laughed at us. the situation was saved (I think) by the manager who accepted the complaint. However, I didn't like the way I dealt with the customer. zero, sorry, stupid smileys. It would also be nice to get some kind of discount for this, but there is none of that here. the second is that at home it turned out that the burger was not a double, but we didn't come back because it was too much for one day. The Fanta I got tasted like regular sparkling water. I would just like to add that there were no customers in the restaurant

Very well maintained. Staff friendly Good food, clean toilets!!!!

People often forget something. I've had something cold in the bag a few times and you rarely hear hello/have a nice day

Staff overwhelmed (only one cash register open, orders have piled up, 20-30 minutes from entering until order is placed, another 10-20 minutes until order is ready) Floors and tables not cleaned / sticky Tablet return cart overflowing

We had a quick meal here on the way back from a short vacation. There were enough employees on site and they were even friendly. Our food was prepared quickly. Above all, the citizens were still really hot and the fries were nice and crispy. If we come by again we would like to go there again...

Unfortunately, this Burger King still doesn't have tortilias, despite showing it on the homepage. Impudence!! But that's what the Mayener Burger King is known for. The staff is once again super friendly, I wonder when they last visited the shower. Some employees have hallucinations and imagine that pictures are being taken of them and almost jump over the counter in anger. Then you have to call the store manager, who excuses the behavior by saying that the employee, unfortunately, is always like that. Maybe the good gentleman should give his employees some training on how to deal with customers.

It is very difficult to write a clear review here. We've eaten here several times and how can you put it?! It was always different. Sometimes it looks rather unkempt, i.e. tables not wiped down, food here and there on the floor, tray returns overflowing. Another day it looks very licked, even when there is a lot going on. Sometimes the burgers are assembled like in a picture book, sometimes this is not the case. Overall, you can say that it always depends on who is on duty.

Unfortunately there are no self-service ordering counters on site. It could be modernized, you're already used to it. Nevertheless, the food was ready very quickly, warm and tasty. Unfortunately, the staff seemed a bit overwhelmed at times, even though there wasn't much going on.

Burgers are always fresh, sometimes the employees seem annoyed but otherwise you can't complain.

We come here to eat every now and then. I have to say we are very satisfied. No more long waiting times like months ago. A lot has changed!!! *** Food always fresh and hot *** The waitress could probably smile a little bit :)

Everything great. Everything nice and fresh. It was really tasty.

The food was normal. However, the service was terribly bad! At the drive in the young woman was VERY unpleasant! No wonder the Burger King has no customers, unlike the Mecces down the street. Burger King saw me as a customer for the first and last time!

Honestly, nobody expects miracles when visiting a fast food restaurant. And whilst this wasn't a miracle in the culinary sense, we honestly had the best Burger King food of any location we've visited so far. The fries were really crispy and the burgers really well made. Noice.

Not the best Burger King visited. Not cheap either. Service was generally fast but nothing out of the ordinary. At least the food was warm and correct despite some redundant fries floating around in the bottom of the bag.

There is never what you want. Too bad

Getting everything you ordered Challenge (impossible) It's a pain to order from Burger King every time. You go and order for six for a family, which you do once in a while and something is always missing. You have to check the order on site, there is no guarantee that what you pay for will be there. How can it be that with a system that is so highly automated you cannot successfully place orders? It's funny that I've never had too many burgers, but when I order larger ones, some are always missing.

A very nice restaurant with friendly staff. The food is freshly made and looks good enough to eat.

Drinks were sold although only the syrup required for them was available without the mineral water. The device was defective and yet people continued to tap and sell it. Very long wait for the food

Food was fresh and hot. Staff leaves a lot to be desired. Unfortunately very unfriendly

On August 26th, 24 I got something to eat. First of all, the waiters at the checkout were very unfriendly and secondly, I had a burger yesterday and after this burger I got Samuel poisoning. I don't recommend anyone eating there!!!! !!!!!

Fast service. Open late evening

I've been so disappointed the last two times that I'll never enter this store again.... What can I say the last time I asked about the points, the nice lady said just that, there's no such thing here, to make matters worse 2 plantbase long Ordered chicken and when I got home one of the two was so dried out that I could only throw it away and even though I ordered both without salad so it was made fresh. How does something like that work... Today I was in the drive and was scolded 3 times, first because I said a single macandcheese, then you also have to say snack and then because I mispronounced churros. Apparently there were no containers for sauce, so I left it alone because it would have been soaked by the time I got home. Here too the question about the points, yes I need the code to answer the question if she could explain to me how the eyes rolled and yes then you have to look and then I left it.... That's never enough for me again, thanks and goodbye, I have something so unfriendly never experienced it before and the fries were always only lukewarm

2 cheeseburgers and a small fries now cost just under 9 euros. This is usury!!!!

We ate at Burger King in Mayen on August 7th, 2024. My husband had a King's Crunchy Pepper Chicken in the King menu for 12.99 euros. After the first 4 bites, my husband noticed that the meat was super tough and stringy. Halfway through the burger he couldn't bite the meat anymore because it had such a solid consistency. We then went to the checkout and explained to the cashier 903 that the meat of the burger was impossible to bite into and showed her half the burger and the meat, which you couldn't tear with your hand. The cashier immediately blocked it and said that anyone could come and eat half of their burger and ask for a new burger. We explained to her that we didn't want a new burger, but that we thought a small discount or a small gift (e.g. a small ice cream or something similar) would be appropriate due to the high price of the menu (€12.99). The cashier didn't respond to our complaint at all and just shrugged her shoulders arrogantly and left us standing. This is not what customer service looks like! It's definitely the last time we've been to the Burger King in Mayen and we're no longer surprised that there's always hell going on at the McDonalds in Mayen and there's never anything going on at the Burger King in Mayen.

Disgusting!!!! Thanks to this store, I will never set foot in a Burger King again. I got stomach problems, maybe the health department should come by. The employees are just as motivated as pigs in the slaughterhouse.

This store serves extremely disgusting food. The portions are extremely small (especially the fries). I will never go to a Burger King again.

Fast service and very good goods. Everything perfect

There were 3 people in front of me and I waited 30 minutes. I don't call that fast food!!!

Eating ice cream outside at 9:30 p.m. was a problem. Very quickly it was said that my colleague forgot to let me know. Terrace will be closed. Incomprehensible. It's really not that much work, just put the tray cart in and lock it

Burgers lukewarm, tasteless and there is old ketchup on the tray. That was definitely my last time at this Burger King.

Staff make a mistake when ordering and are then rude to customers

Castles were freshened up. They were hot. You rarely have it.

BK as you know it. When the outside temperature is lower, it is always cold in the store.

In advance. I generally prefer Burger King to the other big chain with the "M". The burger was freshly prepared. However, there was little going on. The staff tried to be friendly. Tip: a simple smile immediately changes perception. In Mayen it is not possible to “tap” your own drink.

Nice place, we had a great meal.

How can it be that the shake machine has been broken for weeks????

Very tasty and hats off to the lady serving. 🥰

I ordered a plant based coupon and got half plant based half chicken. When we were told that we were vegetarian, we unfortunately only said that they would otherwise be thrown away and that's how they arrived in the kitchen, but we still didn't get any plant based nuggets. It was also extremely warm in the store. Then go to McDonalds.

Staff very overwhelmed and already with 2 customers

It tastes anything but like good burgers. You already know that they're getting smaller and smaller and there's almost nothing on them that's worth the money. Now the fries don't taste like potatoes and are pretty dry. What they would make me sizzle interest. Expensive fries for no taste, well it goes with the rest. Luckily not all Burger King restaurants taste that bad.

You quickly notice that the employees don't feel like working. The food was cold and tasted kind of musty. I then disposed of the junk in the already overflowing trash can. No more.....

I'm sorry to have to say it like that. But the ladies there are not the brightest and are extremely unfriendly.

Got old soggy nuggets, then served them with a few more fries in the jr. Took the box into the kitchen, got fresh nuggets back and, according to the employee, there weren't many fries left in there and they were thrown away, so my child was unlucky and couldn't eat the fries she paid for 👍

Neat and clean branch. If there is something busy, you should bring a little more time than usual.

Ugh... it's a Burger King... I don't like it but we couldn't find anything else at that time.

The service is good and the burgers are very tasty and fresh

1 cheeseburger + 1 small portion of fries costs 5.78 euros. There was a half-filled small bag of fries, I had to laugh out loud when I saw that. Never ever......

A regular Burger King restaurant. The food and the service were as expected. Good food. We were satisfied.

Digital menu impossible to follow, changes very quickly between advertising and the menu. As a foreigner you do not feel welcome.

Baked onions very limp. Fries with cheddar cheese and pepperoni leave something to be desired in terms of taste.

Food was lukewarm. Employees apathetic and disinterested.

I have visited many BK in my life, THIS was by far the cleanest, freshest and fastest. Top!

Long wait even though we were the only ones waiting to place our order. The lady who operated the drive-in seemed to do everything here. After a while, a woman who was already a bit annoyed came and took our order. The display was empty, i.e. with an extra request the burger would have to be hot and fresh. Which he wasn't. The cheese showed no signs of running. Very funny. The fries were pretended to be hot when they were put on the tray, but they were also only lukewarm. I know Burger King differently. Hot burgers and fries. If we hadn't had time constraints... the order would have been returned. Short version: - annoyed staff - cold food - But clean tables. I wonder why?

Big King menu to take away. Service (reddish hair, acne) completely unmotivated. French fries packaging is not even half full. Instead of Big King, a cheeseburger. Thanks but not again.

Rude employee and I ordered without ketchup without mayo but unfortunately there is both :(

Recup cups can only be taken back if you wash them at home??? I've never heard that before...no wonder if such a positive thing to love our environment can't prevail. I'm speechless and can't imagine that that's right. Especially when Burger King advertises that you can return the cups to ANY branch. At the very least, I should have been informed BEFORE "borrowing" these cups that I would have to drive home to wash them.

It's a shame, a very clean branch. BUT we would have to wait quite a long time and then we would be taken for a ride. The Double Chili Cheeseburger was a pure cheeseburger without chilies. And the best thing, bordering on fraud: our plant based burgers were made with meat!!!!!!!!!!!!!! Error excluded This is really the last one!!!!!

Everything as it should be, thank you

We wanted 2 hot blondies with ice cream, a latte macchiato and a cocoa. The young employee (trainee or just one of the non-skilled workers) interrupted my order by saying that card payment was not possible. And I had to repeat everything again. And even though I ordered twice, there were hot brownies! It took forever until the right ones were made. And the chocolate wasn't hot either. They weren't fully baked either. Even though there was nothing going on it took forever. BURGERKING should work on its service with the utmost urgency. If I'm going to spend a lot of money, I want something in return. Complaint to the email from the receipt, I'm looking forward to the reaction.

When I was there a few days ago I was lucky and was able to have a conversation because there wasn't much activity. It was about the Wopper that I ate last time. Burger King has changed something about that. Hold on tight! The sauce is now VEGAN!! Can someone explain to me why they put a vegan sauce on a meat patty that (me and my companion) doesn't like at all?? What spiritual misdirection is this!! But there is a workaround :-) Order the Wopper without mayonnaise but with the sauce from the Doppelwopper!!! Unfortunately it costs extra (which I don't understand because there is no sauce) but it tastes BOMBASTIC!!! In this sense Bon hunger 😎

Kaffeemaschine war eine Stunde vor Schluss bereits aus. Milch-Shake gabs auch keinen, weil die Maschine defekt war. Nach Aussage der Mitarbeiterin ist die Maschine die meiste Zeit defekt. Apfelsaft-Schorle war auch ausverkauft. Für einen Laden mitten in Mayen schon sehr traurig!

Wir sind schon Stammkunden quasi beim BK in Mayen aber heute hat die Mitarbeiterin am Drive in Mal den vogel abgeschossen... So was unfreundliches und paziges nur weil Mann eine Beilagen Soße tauschen möchte hab ich noch nie erlebt dann nach mehrfacher Nachfrage wegen Beleg siehe da zu Hause kein Beleg und knapp laut aktueller Preisliste auf der App noch 13.50€ zu viel bezahlt... Absolute Abzocke.ca 20 min später dort angerufen und Mann wusste sofort ach die Bestellung mit den" 15 Cheeseburger"bescheid und wird abgewunken.frechheit dann werden wir in Zukunft nur noch zum MC's fahren. Und das obwohl man jedes Mal über 60-70 Euro da lässt mit 4 Kids....schade

Viel zu kalt.. nur kalte Luft. Fastfood im wahrsten Sinne des Wortes. Schnell Essen da sonst Essen kalt. Mussten die Jacken anlassen sonst wäre es noch kälter gewesen. Man bekam das Gefühl nur keine Gäste zu lange halten.und nein wir saßen nicht im freien

Nichts los aber ewig lange aufs Essen warten

Leider passiert es immer häufiger, dass man die bestellte Ware am Drive-Schalter nicht vollständig ausgehändigt bekommt und auf Reklamationen nicht reagiert wird. Selbst eine Beschwerde per Mail wird nicht bearbeitet, geschweige beantwortet. So verliert man leider seine Kunden, aber scheint Burger King auch nicht nötig zu haben, wenn nicht reagiert wird.

Bestellte Sachen werden regelmäßig vergessen. Auf eine Beschwerde per Mail wurde nicht reagiert. Telefonisch wurde man vertröstet das man ja kein passendes Personal finde. Gut… aber nicht das Problem des Kunden?

Leckeres Essen, perfekter Service 💪

Im Gegensatz zu anderen Burger Kings relativ sauber, ansonsten alles wie immer. Essen nicht mehr ganz warm, Pommes gut, Nuggets schlechter als bei der Konkurrenz.

Wie nett sie noch immer fragen, ob Ketchup oder Mayo, ist es aber doch ganz egal wenn man einfach keines von beiden einpackt. Jedes Mal, als hätte es Methode.

Schnellbewertungen sind sonst nicht mein Ding. Aber es reicht nun nach mimimum 3 schlechten Erfahrungen an dem Ort Mich seht Ihr nicht mehr wieder. 1 x mittlere Pommes 1 x Chilli Cheese Pommes beides mehr kalt als warm. Holzpickser wird vergessen. Musste ich mir am Schalter neu holen. Der hygienisch bewusste Mitarbeiter, gibt mir das Gäbelchen mit seinen Fingern auf der Seite, mit denen ich die Pommes stochern soll. Ich habe etliche Male zuvor rotzunhöflich bis unverschämf freche Mitarbeiter dort angetroffen. Das war allerdings nicht heute. Habe nun FERTIG

Schicht 28.09.21 14.30 Uhr — sehr lecker vorbereitet TOP👍

Wie immer, sehr gut. Schade das die Kette insgesamt so in Verruf kommt.

Service und Personal sehr freundlich. Essen war frisch zubereitet, schnelle Bestellung. Der Laden an sich war ganz ok

Essen meist lauwarm, Schade eigentlich

Filiale ist sauber, nicht zu überfüllt und hat einen guten Service. Freundliche Mitarbeiterin, Essen wurde frisch gemacht und war somit heiß und auch lecker. Wartezeit war auch top.

Freundlicher Service, nur das Ambiente ist so lala

Free parking and a lot of parking space. Service was friendly and talked German very well. The food was fast delivered and tasty. I can recommend this burger king restaurant.

Essen war noch warm, frisch zubereitet freundliches Personal. Danke

Oki, może przydało by sie więcej personelu.

Sauberer BK mit sehr freundlichem Personal und frischen Speisen

50/50 Chance. Mal triefts richtig und mal triefts normal

Mal kann man es essen - mal trieft es we sau. Ich sag nur: "Willkommen in Fraßcity" - gebt euer Geld lieber für Lebensmittel aus, aus denen ihr selbst was leckeres machen könnt, denn der BK hier ist ne Geldverschwendung.

Leider sehr gestresste Mitarbeiter und stark abgenutzte Möbel. Tablett hat auch schon bessere Zeiten gehabt