McDonald's in Sangerhausen

Very quick service, nothing was missing, food was good

We haven't seen a McDonalds like this in a long time. Always friendly service and we always come back to eat.

The employees on Sunday April 6th, 2025 afternoon were very rude and not particularly customer friendly. This should definitely be changed so that you don't get contacted straight away when you ask a question. In the Harz, the staff is much friendlier and responds to customers even in stressful situations.

Always very busy due to the good location. Staff is friendly and quick. Too crowded for me after regular meal times. I don't know why I never get a milkshake there...

I wanted to eat at 2am on Saturday morning and didn't get anything. Great load!

Unfortunately, the quality of the food decreases and the quantity increases. You really shouldn't eat a McToast anymore. Since the cheese sticks to the paper bag... The paper cups dissolve on their own and you then have the coffee in your hand rather than in the cup.... What a shame

Pre-ordered via mobile phone, everything perfect.

Today we were here to have breakfast. The staff was extremely friendly and accommodating. I placed the table service order via the app. After a very short time, the order was brought to my table complete and in good quality, and with a smile. It was a great experience with you. Great team, keep it up. Thanks!

Rarely visited such a great McDonalds!! The employees are in such a good mood, are totally friendly and sometimes warm towards one another. Also very attentive and ask at the table whether everything is ok. I've never experienced anything like that! Really great. The toilets were checked twice during my 30 minute stay!

The employee who worked at the drive was once again very unfriendly. If this person doesn't get along with people, they should consider another job.

Never had any problems in the evening except that the citizen in the pack occasionally had two tops instead of top and bottom But getting a cold coffee this morning after waiting 30 minutes really sucked, at least the rest was warm

Tastes like any McDonald's. Staff is friendly and quick. Unfortunately, the parking lot is very small and narrow and the entrance from the street is a disaster and urgently needs to be repaired. There isn't much set up for small children to play with.

The architect of this branch either doesn't seem to like people or never uses public toilets himself. The blue-colored employees don't seem to mind either.

Autohof A great place to rest for those traveling on this route. From Poland to the Netherlands and vice versa. You can use the toilet free of charge in McDonald's. You can park your car next to the NORMA supermarket and, of course, do some shopping. Shell gas station. I recommend everyone to rest in this place.

Standard, no noticeable defects.

Good staff! But it's just Mc. Donald's!

A really nice, clean and very well run restaurant! You rarely experience that! Very good quality and super fast service. Here you are even asked at the table whether everything was to your satisfaction. The employee Marvin is particularly worth mentioning. Thank you very much 👍🏻

I actually wanted to eat here while in store. Unfortunately only McDrive from midnight. Then not 🤷🏼‍♂️ and in the future the stop will not be taken into account.

Otherwise it's a good meal that comes quickly and is usually still warm. Unfortunately today I had to wait 20 minutes for my food and the burgers were built very carelessly, were slanted and all the cheese was stuck to the paper

Tried it again after a long time... it came as expected. Almost inedible. I'm now seriously wondering how people can ingest this stuff on a regular basis?! The nuggets are actually ONLY 46% chicken breast meat, the rest appears to be filler and breading. Disgusting. Never again, now final.

Standard McDonald's branch. You have to know in advance about the price/performance...it's just fast food at overpriced prices. But if you like it and like to eat... you can do it when you drive past.

Mega expensive, really like bad fat, so I decided not to eat it

The store started out weak, but then slowed down tremendously. During our visit to McDrive, two burgers were forgotten. When we asked for them inside, we were helped - with the wrong burgers. Unfortunately it wasn't noticed until later, I didn't trust Mcces to be so incompetent Not to mention the ice cubes with cola syrup - or the one-third milkshakes, as the remaining two-thirds were probably filled with milk foam.

This is an average McDonald's restaurant. Unfortunately, I have to lower the rating due to the cold and disappointing taste of the food, which differed significantly from other branches.

Top employees, very friendly, but not enough to wipe the tables clean every now and then. We've been there several times and the older employees served us very friendly and brought us the food

Everyone was really friendly and the store was well stocked.

So the fact that this drink can still be sold under Coca-Cola is disappointing for me!! I ordered a coke. - That's not Cola, that's water, with sparkling water, a drop of Coca-Cola syrup + more water in the form of ice cubes in winter at minus degrees. You can't sell something like that. I'm disappointed!

Food tasty but almost cold. Because there were a minimum of people there. Waiting 5 minutes is adequate.

Very friendly staff and great service

Dirty branch that only has a minimal offering. You drive 40 minutes and the advertising is no longer there at 6 p.m.

Lazy employees who visibly don't want to work and are unfriendly

Just fast food. A lot of rubbish is left behind after eating. Some of the tables are still dirty from the previous person and the floor is dirty with crumbs. You could really clean the tables.

We're there often. Unfortunately, at the drive-in you really have to check very carefully to make sure you have everything in the bag that was ordered. Almost every time something is missing. Sometimes it's a portion of fries, sometimes it's a toy from the Happy Meal.

It's a good McDonald's. So for a MC Donalds top...

A McDonald's as it should be, clean, tidy and top service staff.

Waiting time was ok. Don't eat. Fries cold, pale, limp and without salt. Disgusting! Burger was lukewarm and topped with 1cm thick pale tomatoes. No recommendation

It's a shame that there aren't even gluten-free fries for people with celiac disease. This simply leaves nothing for our little daughter. She is sad and so are we. But the staff is very friendly.

Unfortunately we waited longer than 15 minutes for food again.

The lady at the pickup counter is very unfriendly. You can lose your hunger there. Burgers were also carelessly prepared. You can get better and cheaper food somewhere else.

Always clean and fast service...

Tables not wiped down and not tasty, food cold (after 10-15 minutes of waiting without a lot of customers), employees walk around the store looking for work and chatting LOUDLY. Another visit? No thanks

Friendly staff, food was very warm and fresh and you can sit comfortably

Very unfriendly staff no longer let other people in. Very stressed and unfriendly!!!!!!

Ordered online 15 minutes in advance, 20 minutes extra wait and the only car🤦‍♂️.a real juice shop!

At these prices you can cook yourself!!!

"Fast" restaurant Aha, when is it supposed to be quick for them? Constantly waiting for food. Once you have it, well, how do you put it in a friendly way... It's no longer completely warm, and sometimes the topping is next to the rolls instead of between them.

Significantly better than a few years ago.

Very helpful and confident and friendly team, especially at MC Drive

After eating, I immediately got a stomach ache and vomited all evening - Eating there again: No thanks!

Yesterday we were there again for a long time. No tables are wiped down, there is no more or too little opportunity for children to play, it was much better years ago!!! The seating arrangements used to be more mixed. Parking spaces are far too small.

Fast, clean and the order is even brought to the table.

Everything inside was great. The parking lot is pretty tight and I don't understand why you walk to the entrance practically next to the drive-in route. But here everything happens really quickly and you get everything crispy and hot

Best branch I know, everything is always fresh and very friendly employees. Only the space to sit outside is a bit tight. Some franchisers could take an example from this.

VERY unfriendly cashier! It doesn't work at all

The corpulent lady on Mc Drive is extremely unfriendly! Greetings from me 11/12/24 12:22 p.m

As I said, I often eat at McDonald’s because I work in the field and don’t have much time to stop off somewhere. But the McDonald's in Sangerhausen was by far the worst store in this chain so far. It started when the woman at the drive-thru was very rude and annoyed when ordering. Then I drove to the counter and the impression didn't get any better, the woman became even more unfriendly. Unfortunately, the corpulent woman who cashed me out on November 5th at around 2:40 p.m. has no business in customer service. I've never experienced anything so unfriendly. Didn't want to accept 100 euros. So I had to get out of my car in this tight waiting line and organize change in the trunk. Then she told me to hurry up a bit because she doesn't have much time. What is that please??? As a branch manager, you should talk to your employees and explain to them how to deal with customers. And people who don't feel like working shouldn't do the job there either. By the way, the food wasn't that special either. Burger grade 4 and nuggets taste very much like cardboard and therefore grade 5 This shop probably only scores points because of its location.

I haven't been to McD's for a few years, chicken nuggets were horrible, no taste, like cardboard, the sauce couldn't change it, fries were good

Very great employees at McDrive. This way the day can start well :-).

You started weak and faded strong. The prices for what you offer are no longer justified. The milkshake hasn't tasted good for years. And the burgers have never looked so flat.

Overall everything was okay. A normal McDonald's.

Unfortunately the food was cold and the staff was very unfriendly

A McDonalds like almost any other. All the employees were nice and friendly. BUT there is a broken door in the men's toilet that can no longer be locked. It doesn't work at all! Action has to be taken.

Really good McDonald. Again for a long time.

Really good level The taste cleanliness service

Food came quickly (but it wasn't that crowded). Usual McDonalds quality, everything was warm. The restaurant area could happily be open longer. From a certain point onwards, only the drive in can be used.

As always, very full, the employees are trying to cope with the rush quickly and efficiently.

McDonald's, I didn't see or hear anything out of the ordinary, the food was good, the drink was good too, the only thing that bothered me was the walk at the drive-in when you have to go there with small, excited children or someone stumbles and a car comes 🫣 my girlfriend is pregnant in the 8th month, of course I try to accompany her all the time, when we were leaving some people with children came towards us, hence my thought above, we then walked through the cars on the street, not very nice but apparently that's how it has to be 🥲

Everything was better at McDonald's

As always good and the restaurant always clean....

We went to the drive-thru and placed our order. 2 MC Smart menus as well as a milkshake and fries. Since we were heading directly onto the motorway towards Leipzig, we unfortunately only noticed too late that a portion of fries and two burgers were missing. We couldn't go back. Document number bbz9-8kuh-foq0

It's all ok. McDonald's. But only 4 stars because of the prices. Incredibly high. That's why only rarely... The new coupons are more of a joke.

Good and quick service. Nothing to complain about.

MC is good for a quick meal, the coffee is great and the "M" is recommended.

Employees talk at a volume that is disruptive while eating.

Very fatty breakfast and the new burger was really good 👍

Ordering was quick at the drive in, but the entrance and exit were much too narrow! A van that wanted to get in when we wanted to get out (even though we were standing) almost shaved off my driver's side with too little clearance! How can you build entrances/exits so narrow?? McDonald's hasn't been around that long. Then I was really scared and scared. Everyone drove as they wanted, no one took anyone else into consideration. Catastrophic. The parking bays (at the drive in, parking on instructions while you wait for the food, generally all cars were sent to park during our visit) are also too narrow, so if you don't adjust the passenger mirror, your right front tire will be shaved off to have a view downwards, as the parking bay is relatively narrow and you only have a small angle to turn the steering wheel to the right. The entire entrance lane is relatively narrow, even for normal cars, and almost impossible for vans and CO to take. Exits at the parking lots are also far too short and too narrow. Who builds something like that? The quality of the food was generally okay, but the crispy chicken patties were too dark. The fries were okay, fresh and salty. However, I rate this as absolutely negative and that's why there are all the deductions: Blonde curly hair in the Big Mac? Nobody here has curly blonde hair and it was stuck between meat and rolls. Unacceptable. Unfortunately, McDonalds Sangerhausen is not recommended. -------------------------------------------------- ------------------------------------- Update after a month: We were here again today because it's the only one in the area and we were driving through and didn't feel like anything other than something quick for dinner. I'm upgrading my last one star rating to 3 stars because everything was perfect today. From 1 star to 3 stars overall. Food went up from 1 to 4 stars, patties were unfortunately too cold when they were served (they had been in storage for too long?), cheese didn't melt well on the burgers, but one star was deducted (but it was also busy and there were about 12 cars in front of us ). Nothing was charred today, but the issue remains with the entrance, which is simply too narrow. No car can fit around the curve in oncoming traffic, and when there's a traffic jam at the drive-in, half the parking lot feels like it's standing still. The parking spaces are too narrow, so instead of class, they simply focus on quantity, no matter how many accidents occur. The passage in the drive is sometimes very poorly constructed. The parking bays when you are sent to park by Mägges are also very inconvenient, as you risk driving over the curb on the passenger side (due to a lack of visibility to the front below). However, they can do it quickly and the order was complete. There were 12 cars in front of us that were completely "cleared" in about 15 minutes. Unfortunately there is still no ambience inside. It is clearly geared towards mass processing and you want to get people through as quickly as possible. The price is okay for the location. However, there is room for improvement in several areas.

It takes a very long time. Both of our chicken burgers were very mashed, had very little sauce compared to the norm from McDonald's and some were extremely dry. The fries were completely tasteless and had no salt.

Parking space too small and too narrow for many guests.

Slowest MCD ever 20+min for a few mini pancakes 🤷‍♂️

It's not what it used to be. They're all nice though. Toilets, well. Tables not clean.

Disappointing! McCafé coffee and pastries had to be ordered via the portal. No choice of location, because no App. Result: pastries delivered in a cardboard box WITHOUT cutlery and the coffee in a paper cup! So no porcelain... And no tray, so you have to walk twice! And a long wait, because the App orders took precedence. As far as we're concerned, NEVER again McDonald's...

Absolutely unfriendly staff... if you like your job so much... that you serve customers in an unfriendly manner, you should look for another job!

I always enjoyed eating here back then! At the moment the employees seem to be overwhelmed and tend to forget something, so you always have to check your order carefully! Today there was a line of about 7 people in front of me and it took about 30 minutes! The boss just stood around stupidly and wasn't able to open another cash register to speed everything up! I could also observe that the boss usually walked around without a plan and was overwhelmed and didn't know where to do anything! But it could also be because all employees are incompetent and the boss doesn't know what to do next....! In any case, I haven't seen such disarray in operational processes for a long time! It's a shame because it was always great here back then! I will drive here less in the future!

My 11-year-old daughter took a break there with adult carers on a group trip. She was given back 2€ too little, my daughter noticed this as soon as she went to the table and had the receipt with her. When I asked if you could give her the remaining change, she was simply told that it was your own bad luck! A carer also tried to support my daughter again, unfortunately without success. Apart from the service staff, who cannot behave appropriately towards children, my older daughter's fries were almost raw.

We had to wait a long time for our food and it was also cold. However, it was announced relatively early that the food was ready (probably in order to stick to the times). We actually didn't feel too good after eating and it was quite greasy.

I called and the employee said they had a lot to do and that he would activate it again at Lieferando. A short time later someone else called and the employee said we weren't delivering anymore today because we no longer had drivers. Delivery times are definitely not correct until 10 p.m., or even until 7-8 p.m. Employees are just looking for excuses!!!

Best food selection on the circuit. Fast and verified. There is no usefulness, but on the road you don’t have to choose

Stood in McDrive for half an hour.

I've never experienced a McDonald's like this. You weren't even allowed in at the entrance. Because too full. The parking lot is way too narrow. After waiting outside the door for 15 minutes we simply left. Never again this Mecces.

The food was tasty, but took longer than 30 minutes to be ready. Far too long for a fast food restaurant. We were also amazed at the lack of facilities for children at this truck stop: unfortunately no slide, no climbing opportunity, no outdoor area, just a tiny play area; and toilets that are too narrow for mother and child together.

The new ShakerFries probably come with refreshing towels instead of spices

Unfortunately you cannot park your caravan in the parking lot there.

Employees are extremely overwhelmed, from 10 p.m. onwards visitors are excluded and thrown out because these employees are simply incompetent for everything... It's best to close the hut

Yes, a McDonald's like everywhere else.

After we stopped briefly at the MC Drive, my partner just wanted something quick to eat, we ordered 5 cheeseburgers and an MC on Sunday, nothing big. After we paid, it took forever before our order was actually ready, me I then got a strawberry milkshake instead of ice cream and my partner got an MC rip 😅. We stood to the side for a moment and then went back and she asked what we ordered. I then said an ice cream and 5 cheeseburgers. It wasn't the first time there, last time the toy for the child was forgotten. So control is better

Get 4 drinks without ice cubes in McDrive...in midsummer! It was the second time in a row, so here's some bad feedback.

The parking lot and access paths are really very narrow...

I've been sitting here waiting for 30 minutes and the food hasn't come, the food is pretty stale, the service is usually good but as soon as it gets a little fuller it's bad as hell. Ambience satisfactory

What a terrible shop now, they just press the numbers, when it's supposed to be your turn you still wait 15 minutes!!! Or even longer!!! No, guys, without me, I'll just go to the competition from now on!

Waited 14 minutes for the food, something like that has never happened to us, and then half of it was forgotten.