McDonald's in Rheda-Wiedenbrück

On May 15, 2025, we ordered a Mac Rib, medium fries, 9 chicken nuggets, 2 extra sweet and sour, and a small salad with yogurt dressing from the car order service. We didn't get Mac Rib or 2 extra sweet and sour, and basil dressing. I hate basil. The person I told to order from the car couldn't understand me very well; he didn't speak German, so I got it again after he asked, very clearly and loudly. When paying, the same thing happened 3 times; I had to ask how much it was. I had to ask my husband, but he understood the 3rd time too. He didn't ask me if I wanted a menu. It's a shame, because I would have liked to have a glass in my collection. Unfortunately, I discovered it too late. I used to love eating there, often just a quick sneak peek, but it's gone downhill a lot. The fries didn't have mayo, so he didn't even ask about it, and the nuggets were lukewarm.

Had a fantastic brunch / breakfast. Wish Mc Donalds in Denmark also had it. But regarding this shop. Everything was to a A+ or 5 star review So good job👍🏼

I waited for an impossibly long time at the order window, but no one came at all. I ordered it myself and waited 3 days Over 30 minutes for your order. People with a MC drive are served, but it is not worth going inside. Even though there was no traffic, it was obvious that there was a lack of employees and everything simply did not function.

Very long waiting times in the restaurant and at the MC Drive counter, with MC Drive orders it is now standard to park in the parking lot to receive the order... Menus are sometimes handed over incomplete, service is sometimes unfriendly.

My burger patty was burnt and cold - you have to deal with that first.

This is what a child 🍔 should look like and look at the photo carefully to see if the meat is still tasty for a child 🤔

So the staff is not good at all in this store, really unfriendly and the MC Sundays only felt like it had 1 drop of caramel and chocolate sauce on it!

Were back today after a long time! Food was cold and sat on the counter for a long time. Tables and floor very dirty! Very loud and screaming children. Sorry, I have absolutely nothing against children!

Hello. It's the worst Macdonalds in Germany and what I've ever seen. Just dirt everywhere, the staff is very unfriendly. If you want to order from 9 p.m., you have to wait until the chatter between employees ends. I only got my order after 25 minutes. Outrageous. If you could give minus points, I would have given -10. Definitely don't come here to eat!!!!

I come from Bielefeld and I can say that the McDonalds here is way better! I've never had a cheeseburger without these little onions, the cucumber has never been missing and the bread has never been dry, I waited a long time before giving my rating, but no matter what time I come, the burgers are fresh and the employees there are ALWAYS super nice, friendly and give you a smile ^^ really great, you really can't compare it with Bielefeld, just great 👌

Every time we shop there, every time the products are not in the bag... We don't want to look like people with bad taste, but the menus are always missing desserts... PLEASE CHECK THE BAGS AS A LOT OF STEALING GOES UP THERE

I haven't seen such a dirty Mecces in a long time. Also: Cola Zero was out. W

Mm I don't think it's good. I ordered via my cell phone, MC Rip and menu via the coupons. At the checkout I was told that I must have done something wrong after I entered the pickup code. My order even showed up on the display. Afterwards, the incompetent employee (and I'm afraid that was The Boss himself) helped me by telling me that I should cancel the order because somehow a burger only costs 3 euros 🤦. I did it. And thank God this company didn't have any major sales. Work on your social skills. LG

Today was underground. Ordered in the drive, gave the code from the app, and ordered two additional things. I received the two things, but not the code from the app. I say, "something is missing", the reaction is "that can't be the case, I heard what was ordered". When asked why I give out a code, order two additional things and only receive two, when she wants to hear what I ordered, she brings in a colleague who again says she heard that. There was never any doubt about what I ordered, but about what was given out. Then one of them said “see?” - so rude about it. I would recommend that you take an analytical look at your customer journey and check your touchpoints. I can understand that in times of benchmarking, fast processes are preferred. That also explains why you order from this McDonald's and the order is immediately marked as "ready" and you still have to wait, because the process time is presumably stretched internally and subjected to benchmarking. So today was really underground, it seemed like they were trying to "rip" the customers. If that's the case, then you should get something to eat elsewhere. In the future, I would only pay after I have received the goods, if this is not possible due to internal protocols, then the system is not compatible with the customer or individual subsystems of this restaurant business.

Unfortunately, half of the order is always missing. The staff hardly speaks German and communication is difficult. You have to wait a long time for your order and it's best to check it straight away. If something is missing and you complain, you will be treated unkindly. Although the fault does not lie with you, but with the staff. This can happen sometimes, but not all the time.

Food very tasty apart from the standards

Ordered today via the app... half of the food arrived and the fries were half empty and totally soggy... Not recommended at all.

The food is always cold. And the staff acts friendly, but ignores customers' questions. Mcdrive service is really bad. The staff is very incompetent. The service is no longer what it was. Price performance doesn't fit at all.

Chessburger? The cheese on the inside not melted (not warmed) just served succinctly? DISGUST Mcdrive doesn't know hello, you're welcome, have a nice day....Buy food then give people such food 🤦

terrible service, the lady with the black hair should learn to listen with understanding, once again the order was carried out incorrectly.

Juice shop!…. It's a very bad behavior towards customers 😞…. It was a bad experience…..I won’t be back!😡…. Really sickening!

This is the shittiest McDonald's I've ever been to. I mean, eating from them is always a tightrope walk anyway, either something is missing or it's been there for so long that it's moving. No matter where I eat at Mc'es, it tastes better than in WIEDENBRÜCK. Added to this is the absolutely unfriendly staff. The meat on the chicken burgers is GREY, I think that says it all. In addition, no matter when you order you will receive cold food. I CAN ONLY ADVISE YOU NOT TO GO TO THE STORE, DON'T EAT ANYTHING AT MC DONALDS IN WIEDENBRÜCK. Drive further to Gütersloh Paderborn or Bielefeld, you can get better food everywhere. Don't know what's wrong there, but I know one thing for sure: "NEVER AGAIN MC DONALDS IN WIEDENBRÜCK", they should eat the rotten burgers they put out there themselves.

Parts of the order are constantly forgotten in Mc Drive. It hasn't happened just once or twice so far, but more than 6-7 times.

Waited half an hour for my food.

Misserabele Hygiene Zustände der ganze Laden hat leider nach wc gestunken. Denn wc zu betreten war durch den gestank nicht mal möglich ... In allgemeinen war der sehr dreckig und definitiv unhyigenisch

Waiting for 20 minutes to then receive three out of four (quite cold) items from a completely overwhelmed employee. The employees sometimes move through the restaurant at a snail's pace and, thanks to the new system, probably don't know whether they should serve or pack first. Don’t forget to breathe! Update after 6 years: Still incompetent employees who can't count to 5, who simply leave out two components of the Happy Meal and can't distinguish between plant-based and chicken! 👏👏👏

McDonald's: prices are always higher, burgers are quite tasty, fries are often cold or oversalted... staff very friendly. The women's restroom smelled terribly of sweat the last time we visited

MacDonald's. Like everywhere...

Despite the manageable number of customers and well-positioned staff, your order was only processed after a complaint at the counter. Fast food works differently. Unfortunately, this has been the case a lot lately.

This McDonald's is really bad because I only got my food after 40 minutes and the chicken nuggets were cold

The toilets at McDonalds are now generally more bad than good, almost no matter where they are...but I have rarely experienced something like that in Wiederbrück. I can't stand the smell of urine, it actually burns my eyes. In general, the cleanliness leaves a lot to be desired.

Absolutely disgusting how long you have to wait. It no longer has anything to do with fast food restaurants or system catering.

I've been to many fast food chains but no fries were as good as this McDonald's.

Everything was great for 1am. Only the toilets smell awful.

Very nice McDonald's, the employee was super friendly and helpful, she made my latte macchiato decaffeinated and even brought it to the table. Everything was clean. The music wasn't too loud and it was comfortably furnished. Recommended

Normal fast food shop, nothing special.

When you order from the MC Drive, something is missing almost every time and it just keeps getting worse... The citizens aren't particularly lovingly put together either. More mass than class. We will avoid this branch in the future.

Why wasn't this posted? Whoever it is. McDrive is not open although it is displayed online and unfortunately cannot be recognized on site. Only became known after a call. App Order even sent me an email 1 hour later everything was received in a friendly manner. Because stupid minus 1 🌟ü

It used to be good, but not at all for a while now. If something is done wrong or forgotten with every order, instead of extra bacon, only bacon instead of curly fries, standard fries, etc. 'Drive in' users, under no circumstances drive away without checking!!! But otherwise it's better to avoid it completely and drive a few meters further to Burger King.

Bon appetit, it's not the first time.

Ate there today with 4 people (November 8th 4:45 p.m.) When the food was brought (everything was squeezed onto a tray) everything fell over and the drinks were poured over me from above! Pants, jacket, shoes, cell phone full of cola! The service employee wordlessly went back to the counter with the tray and had a hearty laugh with his colleagues about the situation while I was standing soaking wet in the cola - then I went to the counter in anger, "what's funny about looking like that" and had the funny get-together interrupted with that - then I tried to clean myself in the toilet somehow! An employee went to the toilet to make a phone call - no help there either! When I came back, neither table nor chairs etc. had been dried, cleaned or even offered any help! At some point a service employee came with a new tray and said it was the intern - no apology - nothing! After being asked to speak to the manager, she replied cheekily - he said I should remake the food and be done with it (we could hardly eat the cola food either)! I then had to get into the car with my pants wet! There was nothing! Neither the re-ordered ice cream was free and not even a sorry! Really great staff there!

So far it's ok but the burgers are mostly cold

unfriendly staff! especially the lady with the long black ponytail and glasses!

Completely unfriendly. The lady with the black hair and braid! Please blame your staff. Outrageously unfriendly!!!!!!!!

How to know a McDonald's. Not the biggest but OK. Not too crowded either. Located a bit outside of town.

After 3 km to get home the food was ice cold. Yummy. :((

There was a very nice and friendly service on site today. This makes eating in a restaurant fun.

Ordered breakfast to take away. Coffee was ready but then had to wait almost 10 minutes for the rest of the order. At home everything was cold or lukewarm

Nothing to complain about so far, it's always quick here even though it's always very crowded.

Truly the most underground MCD of all time. Poorly managed, something is always sold out and the mcdrive takes forever. I'd rather drive the 30 m further to Burger King. The lady at the counter is pretty

I think someone was sitting on my burger

I don't recommend this place at all! Bosses who don't pay attention to employees who do their jobs properly and "others who don't do anything are seen well." About food, not so much.

The food is almost always cold, you can't even say "Hello", some people can't even speak when you ask something... it was dirty too, you had to leave trays on the table because the rubbish was already next to it disposal station was located.

They say it's open until 1am or 3am but closes an hour before

It's a McDonald's and you shouldn't expect too much from it, but it's usually relatively empty

Normal good McDonald's on the highway

It all depends on which McDonald's you go to...

Quite chilling in itself but I don't feel the music at all

Something really seems to be going wrong here! Our daughter wanted a visit from “Big M” 😊! And what don’t you do 😉! But as soon as I walked in I regretted it! The trolley at the entrance with the trays was completely full of rubbish, the service didn't understand me properly due to language problems! There was something lying around everywhere, garbage or leftover food, the tables were dirty and some of the seating too! I would have loved to go!!!!! No matter whether it is McDonald's or another fast food restaurant, a certain level of cleanliness should be the be-all and end-all in these industries, no matter how much stress there is or how many staff there are, it simply has to be better organized!!! Sorry, but if I don't have to, I won't come back!!!

Wollte einen normalen Burger bekommen aber bekam einen Cheeseburger ohne Gurken! Das fande ich nicht nett :( Café übrigens auch Schmutz aber das weiß man ja..

Fast restaurant like any McDonald's.

Unfortunately, the service has been leaving more and more to be desired lately. The service doesn't really understand you (linguistically) and then it's happened twice now that I had the wrong food in my bag and had to go back, not so nice. Friendly, yes, but if there are problems with communication, it's a bit problematic.

McDonald's has become expensive

I paid via PayPal and now found that the last 2 orders were charged normally even though the coupon price was shown to me first. Danger! Better to pay in cash!

The food was almost cold. The tables are greasy. The returns overflowed. And it wasn't ready, even though it was shown as ready for collection. Not much fits together. I've had much better experiences there. I'll watch.

I often order from McDonald's in Wiedenbrück, but the last two times I was really disappointed. Each time the Hamburger Royal TS was missing from my order, which is super frustrating when you're sitting at the table with your family and realize the main dish is missing. Unfortunately, I only noticed this when I got home, so I couldn't sort it out straight away. These repeated errors really raise doubts about the service. Hopefully things will get better in the future.

Incompetent staff, incomplete menus and unfriendly service! The toilets are unclean and there is toilet paper everywhere. Next time I'll go to Burger King!!!

So the service is underground. Waiting times for 3 take-away items of over 20 minutes.

What actually happened yesterday? "Staff shortage" or a team, what is not careful enough? When we walked in we were immediately shocked! There was something on the floor "everywhere", tables hadn't been wiped down, a lot of things just looked dirty. If we hadn't been so hungry, we would have continued straight away. The order also came to the table cold, simply poor. We won't be coming back!

A typical McDonald's restaurant - what else? But nice service and overall very clean. Unfortunately it takes quite a long time at peak times. A well-coordinated team could do more...

Staff very unfriendly. Eat…. Pfff cold and if you want something fresh then someone comes back with the cold order, he tries the meat and says it's still a bit warm. I got fresh ones but his comment was as if I didn't like it then next time I shouldn't order from there anymore.

The waiting times are falsified by simply changing all orders to ready for pickup even though they won't be there until 10 more.

Good McDonald’s Well located at the entrance to the highway Ideal before heading back or to take a break

Very friendly, courteous and fast service. Everything was very clean and tidy.

Staff was friendly, toilets clean. But I'm really disappointed at how expensive the burgers or the menus in general have become and the quality of the burgers is no longer what it used to be. My cheeseburger, the cheese wasn't even melted, half of the cheese was next to the burger and it was only half a slice of cheese. Then just a slice of cucumber... sorry guys, that's too expensive for me...

Burgers with green tomatoes, it feels like they took it from Paul! There are no cola straws and no one speaks English.

It's not the best, unfortunately some things arrive lukewarm..

I hadn't been there for a long time and I was amazed at how much the ordering processes had been optimized. You have to adjust to it first, but it's pretty well thought out

There is no ice cube selection at the ordering terminal and the annoying beeping must be a torment for all employees... otherwise typical McD.

The food was sometimes lukewarm, the tables were mostly dirty, but the toilets were really clean, which surprised me at McDonalds!

Unfortunately I have to correct the previous rating significantly downwards. Things have been missing from orders all the time lately or the wrong toys are there even though the employees have chosen them and then the wrong ones are packed in. The children don't understand this and are disappointed. But you can't always see an order for the whole family there. Most of the time the statement comes that everything is included. And then something is missing at home again. You can then think about whether you want to drive through the whole city again and let your food get cold.

At the moment it's really taking too long in the drive-in. Every time you have to pull into the parking lot and wait...: Even though there isn't much going on. Please change again

Very unpleasant smell in the store, not recommended for months…

Forgot my Playmobil Orangutan :(

You finally have breakfast again!!

Food here is okay for a mecces, there's nothing to complain about here. It's just a shame that card payment doesn't work for mobile orderers, as does the ice cream machine/mobile orderers, which sometimes don't work.

Okay Mc’s but not a go to restaurant.

Nice little cozy branch, the only thing that bothered me was the parking spaces! There aren't exactly many of them and it's tight too! But all in all okay

I didn't even get an Oreo ice cream with vanilla, they put yoghurt in it for me and the woman put way too much chocolate sauce in it and then just said oops, her eyebrows were sharper than any knife, her dirty triangle plankton head

I was at McDonalds on Friday last week and was shocked at the way the employees treated me. I suspect that this is the shift manager (short with a bit of a beard), he is very derogatory and disrespectful in his dealings with the employees. What I noticed was in the direction of psychological pressure, this pressure apparently causes a lot of stress in some employees, which unfortunately then affects how they deal with customers. If the working atmosphere is good, customers will feel that they are in good hands and will visit the store again. Maybe an employee leadership seminar would be appropriate...

Hello. Has anyone found a necklace with a gray cross? The chain may have been on the ground in the parking lot. Location: Rheda Wiedenbrück. Thank you very much.

Meddl Leude The Ladne didn't really convince me.

The McDonald's in Wiedenbrück is a total disaster. I've been there four times over the years and have only had bad experiences each time. The unqualified professionals don't want to give you the right change, nor are they able to serve at least halfway decent burgers. Regarding the change, I had to wait until they looked at the surveillance cameras and noticed that I was handing over a 20 euro note instead of a 5 euro note as the employees claimed. The quality of the burgers in this shop is so bad that last year I was given a cheeseburger that was completely dirty and had ketchup on the outside, and not only was the cheese missing but there was also a piece of plastic stuck to the brioche bun. The customer service is extremely poor, you can't have a proper conversation in German and you don't get an answer for 10 minutes in the empty drive-in. Apart from burgers that you didn't even order and mixed orders, the competence of the employees is zero. There are many other better locations.

Got cold nuggets and fries. I'm not a person who complains. I know that the job is hard like any other. But after asking for new fries, I was simply given the same ones again quickly in fried fat. I will never come here again. Everyone works very hard and I don't spend my money on that anymore. Ms. Connert, please take this to heart. Thanks

Despite the opening hours until 1 a.m., the indoor area is closed from midnight, only the drive-in is open then. Then I had to wait over 20 minutes for my food after ordering in the drive-thru. Ambience also very bad.

The food I've ordered so far at this place (burgers, fries, nuggets) is really good. What I don't like about McDonald's in general is that they charge you for extra sauces or that most combos only come with one. I think for such a big company, giving at least mayo and ketchup with every order wouldn't hurt. The order-taking system through the touchscreen is good and makes it easier to get orders, but beyond thinking about automation to improve service efficiency, they also need to consider the quality of customer service. This can only be achieved by training their employees in that aspect so that the experience at their restaurant is completely good. As for the cleanliness of the bathrooms, I have to say it's very disappointing and there needs to be more control to keep them clean.

I can't find the reviews on Lieferando but I've been waiting for my food for 2 1/2 hours and no one can be reached by phone, fast food is somehow different.

When the cigarette trash can smokes and no one cares... not even the shift manager... it was on Sunday...

The food was okay, I always take food with me. In my experience, something is always missing, and the burger has even been missing. I know to check beforehand, but I rarely do that when there are 6 people ordering. In addition, almost 90% of the time I have to drive to the parking lot and wait. Always 10-15 minutes is stupid for fast food but well, the employees are positive and they make an effort.

The cutlets in bic mac are thinner by half... you can see the savings... and the bill seems to be higher than last time....