McDonald's in Aalen

Visited here a few days ago and had to wait about 20 mins to get my order only to find half of it missing when I got home. Tried calling about the mistake and the worker just hung up the call😕

Went here for breakfast on Saturday at 7.45 a.m. Ordered for 10.20 euros. Wanted to pay with a 50.... Of course there wasn't enough change in the cash register.... Which isn't the problem, but the unfriendly agro manager who, after asking the cashier to change, attacked me and the cashier in a loud voice!!! "I'm not a bank!" So please, he can keep comments like that to himself. It doesn't work at all!

McDonald's as we know it Nothing extraordinary

Juice shop. If you adjust anything about the burger, the staff simply ignores it. Never again.

Very dirty and unhygienic McDonald's yuck

Half of the items were missing when picked up. The colleagues who ordered before us were missing spicy nuggets; We have nuggets, fries, burgers. Is this a new way to make more money?

Don't let anything be delivered to you. 3rd time they forgot my order and that's it. Never again. Ordered food at 6:15 p.m. and received it at 8:20 p.m. and it was ice cold.

Far too little caramel on the ice cream. Multiple times!!!!! If more caramel, then more stars when the ice cream is so expensive

Complete orders receive strong performance except the sauces

I had to wait 2 hours for my food and at the end there was hair in it

According to the paid menu, they do not deliver the items for which you paid. The juice from the ordered hepimil was not delivered. I raised the issue of the lack of additional information. Then it turned out that one burger was missing. The menu indicated 2 pieces. I ordered two servings, in one everything was clear, in the other one burger was missing, I didn’t raise the issue of lack. I don't recommend visiting.

This "restaurant" is the reason I will never go to McDonald's again. First you were left sitting without food for just over 40 minutes and then you weren't even given the full amount back. After repeatedly asking why the food wasn't being handed out, the entire amount wasn't even refunded. EVEN THOUGH WE HAD TO LEAVE WITHOUT FOOD because we couldn't stand having to wait anymore, both mentally and in terms of time. We took turns repeatedly going to the counter and each time we were fobbed off with “the food is coming soon”. When my friend repeatedly asked where the food was after more than 40 minutes, he was told "which order please?" Now we have paid for two large menus, which we didn't even get. Ultimately, the biggest impudence is the accusation that we were paid the entire amount on site and that we wanted to defraud the Frenchies operator! BEWARE OF THIS “RESTAURANT”

Clean toilet. French fries okay. I can't comment on the rest because I don't eat it.

Unfortunately there are dirty tables everywhere and requests for cleaning are not followed up

Absolutely disappointing! The chicken nuggets were cold and tasted like they had been sitting for 3 days. For a fast food restaurant you should at least expect the food to be served fresh and warm. The visit was a bitter disappointment - it really doesn't work that way!

Today I got a stale cola that tasted like sewage. Food was still quite good.

As always, it's great, we often visit as a family

Food was delicious. Unfortunately it was too narrow and too loud.

Ordered apple turnover today. But the packaging for the apple cider had something dark in it that I didn't like at all :( and we only noticed it when we got home :( Sundea ice cream is not creamy but iced, as if you let it melt once and then froze it again :( so I won't be getting anything from there in the near future

On January 4th, 2025 at 2:20 a.m., the employee at McDrive was very unfriendly and personally insulted us, even though we didn't say anything outlandish or insulting.

Incorrect opening times on the internet and at the entrance door... it's stupid if you look beforehand and then get nothing! Is that sooooooooo hard to adjust? Then not....

Every time we picked something up at the drive-in, at least half of the sauces were missing, and often other products too - unfortunately it's not worth driving through half the city again.

Should be open until 2:00 a.m., no entry at 12:00 a.m. Never again

We ordered our food at the displays and no receipt came out because the receipt roll was empty. Our order number wasn't shown on the display, so we didn't know which number was ours. Our order was forgotten and when we asked about it the employees were unfriendly. We waited half an hour for our food and the staff apparently said it was their fault. Our sauce was also forgotten when we finally got the order. The McFlurry’s arrived already melted. Unfortunately, when we went to the toilet we discovered that someone had urinated on the wall and no one had cleaned it up. We are very disappointed.

You slowly get the feeling that they're doing this on purpose... You order a special mcrösti because it's the only burger you can eat and you get something really strange... And no straw or napkin for take away.

Great toilet right at the entrance

Perfect for small or large hunger in between meals. Typically McDonald's - it always tastes just as good 👍 In the meantime, the prices have become really steep and are more like mid-range restaurants than a fast food chain! Nice service at the drive-in (middle-aged woman)!!!

Been to Mc Drive 3 times in the evening. First of all, the lady didn't want to place two orders even though there was nothing going on. 2 Always very unfriendly staff. 3 You had to explain what you wanted 10 times despite the coupon. Just too stupid for the job.

Extremely unfriendly, ordering incorrectly twice in a row. After asking “Can you please repeat that?” The order was simply taken twice and of course only noticed afterwards

Food is McDonalads as you know it, but you really enjoy going there because you can sit nicely and get a coffee

Actually everything is good except that you don't take part in all the activities and the tables are very rarely not clean but sticky. Sometimes if you order a salad with meat you get it without it. Apple turnover is old and doesn't taste good!

Cheap food from the USA hehe it was ok, you just can't get enough from just one burger...

Usual Mc. Unfortunately it was a bit chaotic today, the drinks machine was broken. Otherwise there was nothing to complain about.

The cleanliness sometimes suffers.

Das Mc Café können sie eigentlich abbauen. Nachdem man mir zuletzt erklärt hatte, daß man frischen Latte Macchiato nur bekommt, wenn man vor Ort trinkt, wurde ich jetzt schon diverse Male eines besseren belehrt. Egal, ob drive, vor Ort oder zum Mitnehmen, hier macht sich keiner die Mühe Milch aufzuschäumen, stattdessen verkaufen sie diese Plörre aus dem Automaten für 5 Euro.

A nice and clean store. Friendly staff. It looks small compared to others or compared to the store in the past.

Just like a McDonald's is. But staff is super friendly.

Is a great place for friends and to eat together

The woman at the counter pulled us away. We redeemed a voucher but she charged it without a voucher so I had to pay 80% more. Unfortunately I only noticed it now. Always check when you eat here, rip off!

Through the dive in and continued straight away. On the drive I noticed that there was hair on each of the two chicken burgers. They weren't individual hairs, they were deliberately torn out and placed on the burger.

You give out voucher codes and they will still be credited as normal afterwards. Some burgers are simply thrown together.

We waited over 15 minutes for our food in the morning because there were no eggs

A McDonalds like many. The location is not bad for a quick visit, but not suitable for a leisurely meal outside because the main road and the busy gas station are distracting. Overall it could be a bit cleaner, the tables aren't wiped down too often. But still acceptable for fast food. What is always a complaint about McDonalds: I would like to eat a burger that looks like it does on the ordering terminal/advertising. Ordering/paying via the terminals and the app works perfectly. The app could be a little clearer.

Like any McDonalds, the food tastes extremely good for its nutritiousness, it doesn't fill you up and it's too expensive for what you get, the only good thing is the BigMac sauce

Ok for a quick snack, but not great

The employee at the drive in was totally unfriendly and didn't even open her mouth when it came to the amount

Such unfriendly, unprofessional staff at the drive-in is absolutely not recommended if you can't even say PLEASE and THANK YOU

Before I took the bus towards the city center, I quickly ordered an ice cream using the app. Preparation was quick, the staff was friendly. The interior is modernly equipped. Since the order and preparation took less than 4 minutes, I can't say anything about the cleanliness. Total stay in Aalen 5.34 hours.

Fast and good. Friendly service.

I was here with my girlfriend, two rude men looked at us and we couldn't enjoy our delicious meal because these pensioners were staring at us like crazy. We contributed this to the service and she simply said "no cola" "put the cola in here" and then we went home without comment.

The food was quite ok. The rest had no chance of getting better grades.

If it says breakfast by 10:30, I want to be able to order breakfast by 10:30. What wasn't the case today was the order given at 10:05 with the statement that there is no more breakfast😠 totally cheeky and unfriendly... Other McDonald's branches have a better handle on putting together warm fries and burgers correctly... .Probably go to Burger King soon.... Update May 22, 2024 Ordered via Lieferando, you pay more than on site, dressing is missing on the salad. Food cold...

Food was as you would expect at McDonald's. Fast delivery to the table Unfortunately, only one of the four order terminals worked. One star deducted for that.

We were at McDonald's on a Sunday because we didn't feel like cooking anything and then there was a guy with a bald head (so you could possibly identify which employee it was) standing in the kitchen picking his nose🤢... that It doesn't work at all... he picked his nose at the front of the counter before he went to the back of the kitchen...

The worst McDonald's I know so far. - Pretty scruffy/old - Restaurant is rarely cleaned - Prices for menus are over two euros more expensive than in other McD restaurants - Employees don't say "Hello" or "Enjoy your meal" - Soap dispensers mostly empty

Typical McDonalds, the place is clean. Average quality. Edit May 13, 2024: Order still not delivered after 1:15 h (placed at 5:10 p.m.) and the store cannot be reached by phone.

Has become very expensive (+66 in 4 years). It's better to go to a normal restaurant

Very bad delivery, waiting for over 1 hour and the food became very soggy and cold!!!

Ordered online using code UD 33, and the happy menu is completely missing.

The mcdrive works way too slowly 20 minutes in the car queue is no go

Very tasty. Prices are OK and service is good

The employee at McDrive probably knows neither politeness nor decency. No hello, please or thank you. Wanted to redeem the same voucher twice from two different devices. Yes, that doesn't work, you're unlucky. Then the voucher was read out “correctly”, probably mistyped or entered incorrectly, and the comment came “are everyone too stupid to read today”. Then took money, gave change, all without comment and with an expression that speaks volumes. Normally the employees were always very friendly, the lady present today could like to learn a lesson from that.

Can Nothing! I ordered at 11 a.m. and ordered via Lieferando at 12:15 p.m. At 12:30 there was still nothing and I called and they said the driver was on the way. Then at 12:40 p.m. a message came through Lieferando that the food would be coming in 30 minutes, so at 1:10 p.m., almost an hour later. The people had over an hour to manage that the food would be there at 12:15, but no one seems to get it. And then charge a €2 fee for it.

We went to McDrive and said our number. When paying, no hello, nothing. I expect to be told the amount I have to pay and not get an answer after asking. Very very rude that's why one star

I only eat here via Drive. So take it with you. I am happy. The app works well, when I order I give the order number and then I pay, get the food and I'm gone. So it is good.

The service at the drive in was very unfriendly and simply added 3 drinks to our order and I wanted to give the things back where there were too many and then I was told by another service that they couldn't give anything back that they had ordered too much is ordered Aalen the waitresses are very unfriendly and not helpful I am very disappointed because every other McDonald's takes back the unnecessary goods

Ordered 2x Chilli Chesse Burger and 1 chicken burger, that's really not that difficult. What do I get instead? 2x chicken burgers and 1x chilli cheese... Not even the simplest orders are made correctly, of course only noticed at home. In general the restaurant seems pretty dingy. The food is getting more and more expensive and the service is getting worse. I already know why I rarely eat at McDonald's!

If you go to McDonald's, then go here. But then the disappointment is even greater when the children's monitors don't work. Please repair.

I would rather starve before I would eat anything again. You only get such unfriendly staff here. This McDonalds is just making itself unpopular. One star is still too many.

An order terminal was broken and despite asking, no help was provided and people were ignored. The staff is very stressed and probably therefore unfriendly. The cleanliness also leaves something to be desired. Unfortunately no better review today

I'm a little late, but I'm hoping for FULL pickup at this store for the year! It's really frustrating... Picking up via drive-thru, or generally without checking, is always a risk. I don't understand how difficult it can be to make so many mistakes when processing a single order in a fast food restaurant of a global corporation with standardized processes. Of the 21 items on the invoice, 10 items were missing! Yes, especially the sauces, but not only. It was still a dry affair. But what's much worse is that unfortunately half of my daughter's Happy Meal was affected. How much understanding a 2.5 year old child has for this is probably well known to anyone with children...people, you pay for it! That's actually cheating on the customer with a 50% error rate... It all looked very chaotic and uncoordinated behind the counter. "Was it this bag or the other one?"... a complete mess. I should have known, but didn't have time to follow up. Actually, as a customer, it's not my job... So Burger King again.

When ordering, the machines sometimes don't work, there's no receipt, and when you asked about the conditions, you couldn't get very far in your own country with German. This was also the case with other employees. It's a shame if you want to report a problem. The plan nuggets were burnt and there was also the wrong sauce. Restaurant is dirty. Given that there was almost nothing going on, this standard is really no longer acceptable.

OK ! Cheeseburger waited 15 minutes. Fries not crispy

Very dirty. If there was busy, yes understandable but they had no customers and nobody took the initiative to clean

It's a pretty good McDonald's. The TV is always a little too loud. But the food tastes like any other McDonald's.

Leider viel zu Teuer... unglaublich, wie die Preise gestiegen sind

Noch nicht mal eine Möglichkeit sein klein Kind zu wickeln Sauberkeit ließ auch zum wünschen übrig!!!

Ein völlig durchschnittlicher McDonald's. Man bekommt, was man erwartet.

Sauberkeit lässt zu wünschen übrig

Gefühlt 'arbeiten' mehr Menschen hinter der Theke als davor stehen. Die meisten männlichen Akteure haben schöne Outdoorjacken an und tragen Handtasche. Für den Service heißt es, Sie müssen warten. Irgendwann hat man ja Hunger. Deswegen ging ich woanders hin. Beim Drive-in in Aalen ist es 50:50. Entweder die Bestellung ist nicht vollständig oder man bekommt was was man nicht bestellt hat.

Heute waren wir mal wieder beim MC...und heute war ein richtig tolles Team da, freundlich sind sie Mitarbeiter eigentlich immer, aber heute Besonders. Macht weiter so.

Der McDonald's in Aalen bietet eine hervorragende Fast-Food-Erfahrung. Das Restaurant ist stets sauber und gut organisiert, was eine angenehme Atmosphäre schafft. Das Personal ist freundlich, effizient und stets bemüht, den Kundenwünschen gerecht zu werden. Die Bestellabwicklung erfolgt zügig, was besonders bei einem Schnellrestaurant geschätzt wird. Die Speisekarte bietet eine breite Auswahl an beliebten Klassikern und regelmäßig wechselnden Angeboten. Die Qualität der Speisen ist konstant hoch, und die frischen Zutaten tragen zum Geschmackserlebnis bei. Die Sauberkeit und Ordnung im Restaurantbereich sowie in den sanitären Anlagen sind lobenswert. Die zentrale Lage des McDonald's in Aalen macht ihn leicht erreichbar und zu einer beliebten Anlaufstelle für eine schnelle und schmackhafte Mahlzeit. Insgesamt ist dieser McDonald's eine Empfehlung für alle, die auf der Suche nach verlässlich gutem Fast Food sind.

Mega freundliche Mitarbeiterin , komme immer wieder gerne dank ihr! Silivia kalin beste frau! Küss dein herz

Es wurden Hähnchennuggets, anstatt der bestellten pflanzlichen Alternative, eingepackt.

Es war alles zu unserer Zufriedenheit

Die haben einfach meine kompletten Nuggets vergessen.... das sind 10 Euro die ich umsonst gezahlt habe.

Schmeckt, welches leider mit zu viel Fett gemachter ist. Hinzukommt noch dass die Preise für eine Fast Food Kette sehr sehr Teuer ist.

Der rassistische Mitarbeiter hat unserem ausländischen Freund kein Essen gegeben obwohl er bezahlt hat. Nach mehrmaligem Nachfragen sagte er immer wieder, dass nichts im System steht, obwohl wir ihm die abbuchung auf dem konto gezeigt haben. Das war das letzte Geld unseres Freundes und er musste den Abend über hungern, vielen Dank auch. Er hat sogar geweint. Nächste mal Burger king

Die haben mir den falschen Becher gegeben

Leider wurde ich hier letzten Freitag Abend etwas abgezockt. Ich hatte über die MC Donalds App ein kleines Menü vorbestellt und dachte ich bestelle noch einen Chickenburger am Schalter dazu. Diesen habe ich bar bezahlt. Als er nicht auf der Bestellübersicht auftauchte, meinte die Mitarbeiterin, das passt schon so und hat das Geld genommen. Leider habe ich zu spät den Beleg und den Inhalt geprüft. Der Chickenburger war natürlich nicht drinnen und auf dem Kaufbeleg tauchte der Burger auch nicht auf. Dass mal ein Burger vergessen wird, passiert ja. Aber dass der Burger nach dem Bezahlen nicht auf dem Belegt auftaucht finde ich schon etwas komisch. Klar, es geht hier um einen relativ kleinen Betrag, trotzdem ist das Verhalten nicht in Ordnung.

Service war sehr freundlich, bin ich von MC Donalds Mitarbeitern gar nicht mehr gewohnt. Und das allerbeste man sprach Deutsch

Zu lange Wartezeit Menü war nicht vollständig.

Ich und meine Schwester haben zusammen einen Latte macchiato vom McDonald's getrunken und zeitgleich extreme Bauchschmerzen, Übelkeit und Durchfall bekommen. Evtl. wurde die Maschine nicht regelmäßig gereinigt.

Endlich mal wieder leckere und heiße Nuggets und Pommes.

Mc Donalds eben. Keine Überraschungen.

Erst steht man ewig im mcdrive und dann wird einem mitgeteilt dass es kein McSunday Eis gibt . Ausserdem kostet das Eis inzwischen 2.00 Euro.

Supergutes Essen. Schneller Service. Zu empfehlen

*Edit*25.1.22* von 3 Sterne auf 1... Am liebsten 0 Die Inkom.petenz der Mitarbeiter Zweifel ich mittlerweile groß an... Wenn ich nicht immer 20 Minuten zurück fahren müsste... Innerhalb eines Monats 2 mal bestellt.. immer für ca 25 Euro und grundsätzlich fehlen Dinge wie ein big tasty/signature usw. Ich weiß, man sollte seine Sachen immer kontrollieren aber iwie erwartet man ja von Arbeitern, dass sie wenigstens 5 Dinge zusammen stellen können... Hier definitiv nicht. Und dann stehen 3 Lieferservice Autos von Dinkelsbühl da, wo mir jetzt schon Angst und Bange wird, dass die mal ausversehen nen Döner ausliefern anstatt Burger Des öfteren schon diverse Speisen bekommen welche nicht mehr allzu warm waren. Sauberkeit finde ich persönlich gerade in Zeiten von corona teilweise nicht immer berauschend. Besonders im Bezug zum putzen der Tische.. Aber naja is hald nur ein FastFood Restaurant wo man die Erwartungen nicht zu hoch Schrauben sollte und von dem her ist alles Ok.

Alles sehr schön modern Personal sehr nett werde jedem empfehlen noch mal Danke 😘

Normaler McDonald's, kann nichts negatives berichten.