Burger King Aalen in Aalen

There was no meat in my burger. I waited an hour for food, and then my fries were incomplete—there were only 7 fries in them. My Coke didn't have a lid. There were bugs in the burger. My burger was bitten into and completely wet. I got diarrhea after eating it. The vegetables were rotten.

Fries lukewarm. Check burgers are anything but juicy. For 12 euros you would expect better. Just like Mac D (badly).

Friendliness is a foreign word here: On average, I come by once every two weeks and order a little something from the drive-thru. Tonight was the last time I was there! The young gentleman with an Eastern European accent and close-cropped hair was so unfriendly, that's just not possible! I then told the employee that I didn't want any more food and then drove away! Dear management of Burger King Aalen: do something, such employees shouldn't work in service, that's bad for business!

Just tasteless and mercilessly overpriced.

Although it has been around for a long time, there are still technical problems, sometimes cash payments are not possible, sometimes card payments are not possible. Currently there have been no card payments at the drive in for two or three weeks. The drive in is not open regularly either. Somehow things aren't going so well there.

After seven months I was back at Civil War, it has improved even more than before, keep it up👍

Chili cheese fries with hardly any cheese sauce when asked are disrespectfully rejected. Catastrophe never again!!

Get plant based burgers with bacon.

Well, it's a fast food shop, I personally like the food better than at McDonald's

Hello dear guests, We are selling meat again, the problem has been solved and the entire range is back. Best regards, Your Burger King Aalen

The last 4 visits were horrible... I tried again and again... I'm sorry BK Aalen you are only worth one star... 1st time drinks warm. At least we got a replacement from the system in the drive. 2. Drink warm. No replacement… no warning. There was no incentive for the employees to do anything. That's how they're supposed to drink... 3. only chicken because of a defect... 4. two weeks later they still only offer chicken... orderableus were all out of order and the store was full of foggy smoke that no employee noticed. Those were the last 4 visits in the last 2 months. That’s it for me at BK Aalen… It can happen that something doesn't work or isn't there... but something has been going terribly wrong here for the last 2 months...

Burger Restaurant with no hamburgers, only chicken, if I wanted chicken I would have gone to KFC.

It couldn't be worse, no comment...

Tonight: Order stations are broken. It is not possible to order online/via mobile phone for this restaurant. This has never happened to me with the competition. The air smells of burnt fat and is so polluted that you can see a fine haze in the air. In my opinion, the restaurant would have to be done like this, also because of the employees who are exposed to it. Burger King lacks standards here. Due to technical The only things that are defective are things with chicken meat and when I stood at the counter and wanted to order something I was ignored by the staff, who seemed a bit disoriented. We then left without food.

It's unbelievable that it's rarely been as sour as today on BK. There was no more meat even though we ordered meat and then we had to wait what felt like an hour because of fast food. I'm really disappointed 👎🏻

The store is quite clean, but completely disorganized. For a chicken nugget burger and a small fries, I had to wait 24 minutes. The ability to do tasks in parallel is lacking among all employees. They work extremely slow compared to other branches. The gentleman at the drive-in counter is the only one who makes any sense of hurrying up, although he does touch the food and money. Fries also fell on an employee's arm and then onto the edge of the chip container. She then grabbed it and threw it back in. Incredibly long waiting times

It's almost a masterpiece to only hand out 2 when ordering 4 burgers. Very poor staff performance.

Ordered food to take away yesterday, while waiting I could see 3 employees constantly taking fries out of the fries box with their hands and eating them. Nobody cared even though I looked at the three of them the whole time. One person then enjoyed it and later went back to eating the fries. Really dirty and disgusting people, I threw away food.

Bürgerkung echoes.. Fries are better than at McDonald's, unfortunately everything always takes forever.. but the taste is worth the wait. :) They also have a lot of veggie burgers, which is great.

The burger tasted like it had been in this Burger King for an hour and unfortunately the cool drinks machine is gone and you don't have that much to choose from, before this branch was actually good. But if they give me an old burger there and then tell me to eat it or throw it away, then I'd rather not go there anymore and make my own burgers. Actually you should give me the money back, I feel completely fooled. Order a King of the Month and the only thing that was ok was the drink.🤬

I waited over 30 minutes for my food and my lunch break was over. I can't recommend it to anyone...

It can't be that if you're the first to stand at the front of the monitor. And the order is already in the warmtheke and still has to wait forever.

Were there quite often. There was never a lot going on and everything was always perfect

Employees are nice and accommodate you. Sorry, this is my opinion. It only concerns the food. Service great and atmosphere good. But unfortunately I only like Whopper and clear ice cream, etc... But see the organic waste proof photo! Even my toddlers weren't allowed to eat. Oh God. If small children don't want to, that must mean something. Please management change your taste. Why don't you get Ed like Möci? Even the cheeseburger snails are better there. Even the curry sauce doesn't taste good. Haven't been to Burger King in a long time. Today I was and still disappointing! A lot of things taste better at Mäci, including the nuggets and fries. But it doesn't taste good at Burger King.ö

It's happened to me three times now that I ordered Cola Zero and then it said: Cola Zero is sold out! Plus, the drinks are always warm. It won't happen a fourth time because I won't be going there anymore.

I'm satisfied. Unfortunately, the soft drink machine only came out with warm drinks and no ice. The warm cola didn't taste that great. But the food was good. Would come here again.

Empty shop, but still waited 15 minutes for burgers and fries. Here you can get slow food instead of fast food.

I always just go through the drive-in, the staff is friendly, but unfortunately they say something different every time, which is why the Golden Girocard doesn't work for the percentage (why are you even included as a partner??). The taste here is still the best plant-based burgers, which in my opinion the competition doesn't do that well

A regular Burger King. The staff are a bit slow and the food is as expected. All in all okay to go there.

Went to the drive-thru - very nice staff who pointed out the king of the month so we could save money.

We used to eat Burger King food with great passion, but now the quality is not good and there is no sauce added to the burger and we are dissatisfied. Cut it off completely,

Drinks machine is missing, the ice cream tastes like old milk, no discount due to the lack of machines, warm cola is served without ice and without carbonation. I'm traumatized, I've never experienced such a bad burger king.

Food doesn't taste good, really dirty and service is zero

Just another Burger King nothing special

So burgerking itself is great but the employees and the shift manager on September 15th, 2024 at 10:40 p.m. are absolutely dubious. So he closes the doors at 10:50 p.m. and we ordered and wanted to eat on site, he slapped our food on us and said we should go now because they were closed and 2 before they had a car in the drive in frame with it Nobody can order there anymore, nobody does their job properly or at a normal pace, so here it's really like that, they earn their wages by relaxing and talking to each other. Picture with car in drive in is included! I've seen 17 cars drive in and out since I started writing this review, well that's how BK loses its customers 🤷🏼‍♂️

I've already waited 3 times for my food for almost 25 minutes (the last time there wasn't even much going on) and then everything is wrong... there's an urgent need for action here! Extra sauce is often not taken into account! Again, both burgers came with very little sauce. I wonder what I'm actually paying an extra €0.50 for... impudence.

Unpleasant atmosphere. When the gentleman at the counter was informed by presenting our receipt that we had paid for the warm chocolate cake with ice cream and would therefore like ice cream, he first had to go to the kitchen, ask a colleague and then accepted with visible reluctance and without a single word our direction improved. He was standing directly between us and the ice cream machine when we were told. So why it had to be discussed at all is unclear to me. The service paid for was clearly visible on the receipt. While we were here (less than ten minutes) guests complained several times about missing but paid for ingredients in their food. I don't know anything about system catering. I find it unpleasant. Communication with customers can definitely be improved here. By the time the ice cream was on the cake, it was cold. Nah.

Long waiting times and cleanliness in the outdoor area leaves a lot to be desired.

Fast food is a big deal here, you have to wait forever every time...

Food was like any other Burger King, but the toilets were super dirty and the Burger King itself wasn't particularly clean

Slow service, unmotivated workers, unfriendly workers

The food is good but sitting outside in Aalen is not possible, everything is dirty, the dumps lying on the floor haven't been cleaned for a long time. The door to the outside is simply tied with a rope, no sign of it, no ashtrays on the tables, no tray trolley to clean up, nothing!!! There is rubbish all the way up to the parking lot, which is really disgusting..!!!!!!!

I got a churros and it looked really tasty but it's just dough with chocolate, it doesn't taste good, sorry, please just make burgers

The service is terrible, they work without gloves and hats, the unsanitary conditions are terrible, there was nausea and vomiting all evening, I do not recommend this establishment for those who want to preserve their health

Warm, non-carbonated cola tastes bad. Eating everything really bad!

I find ordering on the display terrible. In the future I'll rather go to Istanbul Achmed and get a kebab.

Burger King, unfortunately they have removed the good drinks machines, that is a very big negative point..

Not exactly the cleanest Burger King I know. The burgers feel like they're slapped together even more carelessly than in other restaurants in the chain. You can safely drive past it.

Dead fly in the old tasting fries and burgers received differently than ordered

The only reason to go to the BK is no longer there. Bring back the soda machine!

Dead fly in the old tasting fries and burgers received differently than ordered

It's a shame that the drinks machines are gone. That was the only reason why people chose BK over the McDonald's around the corner.

The service deductions are only because there are no longer any Coca-Cola Freestyle machines. 😭 That's the only reason I always came here. 🙈

I would like to emphasize that the staff and the food are perfect. Cooking also takes time; the employees are not machines. But the staff is the fastest. I would like to tell the commenters that the staff is not responsible for the technical problems that the restaurant is having. Regarding the last comment about the BBQ sauce: the employees do not make it themselves, so I ask that you please not make any inappropriate comments. None of us are perfect for judging others. I would also like to add something about the toilets. In other Burger King locations you have to pay to use the toilets, but here they are accessible like public toilets. I've seen a lot of people using them disrespectfully and I think that employees are not required to check them every five minutes or for cleaning. Thank you for your time to read my comment.One more thing Burger King in Aalen is the best.

Food and service was good. However, the shop was relatively dirty. Found the last clean table. Sanitary facilities terrible. Will avoid this Burger King in the future.

The nuggets taste way too much like meat brings back the old nuggets fries unsalted and COLA without fizz and really warm just disgusting barbecue sauce tastes like fish

Service is very slow, food is neutral like at all BK. But it's actually very clean here.

The fries are too small, the floor in the restaurant is slippery and that's it. There is a strong smell of urine and toilet stone in the toilet

Unqualified and overwhelmed staff who forget half the order and are also unfriendly...

Had gastrointestinal problems twice. Never again

Just Burger King. You get what you order. But in my opinion it's much better than McDonald's. Sometimes there aren't enough employees to handle the rush, so it takes a little too long. Hence a star deduction. Otherwise nothing to complain about.

Recommended, nice, consistent staff, great food

Unfriendly staff, you can only order at the drive-in in the evening and you'll just be taken for a ride

The branch itself is average. The fries were tasty but the burger was damn bottomless and, although apparently freshly prepared, was already cold. You can do it, but not really well.

Franchise with cost minimization.

Just a good Burger King with nice staff.

Dusty, dingy, unkempt. Cover on cooling above beverage station defective. Food was prepared quickly.

Clean, quick service. The burger as it should be.

Maybe you should make sure that the staff at the checkout at least speaks understandable German But my special request (fries without salt) was delivered after three explanations

Chilli Cheeseburger 😍😍👌 I tried X Tra Long Chili Cheese Burger here for the first time 😍 I only eat it now 😂

I was sold a burger with a moldy bun

It's just the classic Burger King.

Food is okay. All employees are incompetent. You are not allowed to order inside even though 15 people are eating inside. It was 1:02 a.m., still more than enough time before the end of the day. You have to walk through the drive-in counter. Bad store at this location.

Helpful staff there, everything freshly made, just as it should be

I was just there and accidentally made a mistake in my order. The employee just wanted to make it clear to me that I had to take this order and that it couldn't be corrected. 😂 what a juice shop

Unfortunately, the employees can't count on 5, something is missing every time. We were the only ones at the counter, so no stress, but another burger is missing

The chilli cheese was not good. The meat was cold and limp. One drinks machine was broken and the other only had iced tea and Sprite as sugar-free. The rest was unavailable.

Das waren die schlechtesten Cheeseburger die ich je gegessen habe. Angeblich sollten diese frisch zubereitet werden. Sie waren weniger als Lauwarm. Ebenso sollten die Verkäufer wissen was sie verkaufen. Auf die Frage was das für eine Soße ist, welche auf dem Plakat angeboten wird, kam die Antwort: Soße halt. Ein absolutes NoGo. Nicht zu empfehlen.

Nicht alle BurgerKings sind gleich, was dieser hier eindrucksvoll beweist! Die Burger hier schmecken nicht nur besser als bei anderen Fast-Food-Ketten, sondern auch beser als bei anderen BurgerKing Filalien. Auch fallen die Burger hier nicht gleich auseinander und sind ordentlich "zusammengebaut" Was mir auch besonders gefällt, ist die Sauberkeit in diesem Burger King. Das Restaurant ist meist blitzsauber und gepflegt, was meine Essenszeit wirklich angenehm gestaltet. Ein weiterer großer Pluspunkt ist die Schnelligkeit, mit der die Bestellungen zubereitet werden. Das Essen wird immer frisch zubereitet. Fast-Food wie es sein sollte. Schnell! Und zu guter Letzt liebe ich die Tatsache, dass die Cola-Automaten hier normalerweise alle möglichen Sorten zur Verfügung haben, damit man seinen eigenen Geschmack kreieren kann. In anderen Filialen gehen dann häufig die Zero Varianten nicht oder man kann keinen weiteren Geschmack wählen. Hier hat man hingegen meist freie Auswahl. Insgesamt bin ich äußerst zufrieden mit meinem Besuch bei Burger King. Für mich die erste Wahl in der Region

Sehr schlechte Service, extrem dreckig, den Boden klebrig. Der Man bei Whopper vorbereitung hat die Käse Scheibe auf den Boden gefallen lassen.....aufgehoben und ins Burger gelegt.....wie wieder Burger King 🤮

Sehr inkompetente ausländische Mitarbeiter mit fragwürdiger hygiene. Mitarbeiter können den Bestellvorgang nicht richtig abschließen rechnen falsch ab usw. Als dann zuhause auffällt dass in den 20er Nuggets nur 18 Stück drin sind, wird mir am Telefon unfreundlich mitgeteilt dass ich villeicht schon 2 Stück gegessen habe. Werde in diesem ekelhaften Schuppen nichts mehr kaufen. Wirklich schlimm wenn man nur noch Abfall einstellt. Ist übrigens bei Mc Donalds das gleiche aber da wird man am Telefon wenigstens nicht so dumm abgelabert. 20.12.2023 ca 23 Uhr

Sehr unfreundliches Personal! Habe auf das Essen 15 Minuten gewartet und dann war es kalt!

Hier gibt es viel mehr Auswahl an Veggie Produkten und noch dazu schmecken die viel besser als bei McDonald's. Man kann sich hier seinen Burger auch selbst zusammenstellen indem man sich aus Sucht ob mehr oder weniger käse, Gurke oder Senf usw drauf sein soll und die Mitarbeiter halten sich dann auch daran was man gewählt hatt.

Die besten vegetarische Burger am Markt.

Habe einen Milkshake Schoko bestellt - einen Vanille bekommen. Ohne Probleme reklamiert und wieder einen hellen bekommen. Wieder zur Theke vor, die Managerin meinte das wäre definitiv ein Schoko milkshake, optisch aber nicht wirklich zu unterscheiden. Die andere Mitarbeiterin merkte nett an, das er Hauptsache nach Schoko schmecken soll. Aber das tat er auch nicht. Also alle in den Müll, da mir Vanille nicht schmeckt. An der Maschine könne man nichts machen. Ich wollte daraufhin mein Geld zurück, allerdings ginge das nicht, weil ich am Terminal bezahlt habe und ich dafür hätte an der Theke bestellen und bezahlen müssen. Sowas kann wirklich nicht sein!

Es war wenig los gewesen, am Dienstag Abend. Wir sind sofort bedient worden. Die Bedienung war freundlich. Und die Burger wurden frisch zubereitet. Leider ist das nicht mehr in Allen BK Filialen mehr Standard

Leider sind die Mitarbeiter komplett überfordert

Freitag Abend 22:25 Uhr: Drive in wegen Personalmangels geschlossen. Versucht die Bestellung im Restaurant (wenn es den Namen wert ist) aufzugeben. Warteschlange vor den vier Bestellterminals bis zum Haupteingang. Bestellung beim Personal aufgeben - undenkbar. Nach 10 Minuten kommt eine gestresst und überfordert wirkende Mitarbeiterin durch die Warteschlange mit den Worten "Jetzt reichts!" und schließt den Haupteingang ab!! Unvorstellbar, aber wahr! 22:35 Uhr: Es sind insgesamt 10 Bestellungen in Vorbereitung. Ich habe den Laden ohne Bestellung verlassen (durch den Nebeneingang) und werde ihn nie wieder betreten.

Burger King Aalen ist echt top! Alles ist immer sauber und das Essen schmeckt mega frisch und lecker. Ali, der Mitarbeiter dort, ist echt klasse! Er ist super freundlich und hilfsbereit. Er hat meinen Besuch zu etwas Besonderem gemacht. Wenn du nach leckeren Burger suchst, kann ich Burger King Aalen auf jeden Fall empfehlen! 🍔😊

Burger King in Aalen ist wirklich ein großartiger Ort, um eine leckere Mahlzeit zu genießen. Das erste, was einem auffällt, wenn man das Restaurant betritt, ist die angenehme Atmosphäre. Die Einrichtung ist modern und einladend, was den Besuch zu einem tollen Erlebnis macht. Nun zum Essen - es ist einfach köstlich! Die Auswahl an Burgern ist beeindruckend. Egal, ob du einen klassischen Whopper oder einen speziellen Burger probieren möchtest, hier wirst du nicht enttäuscht. Die Burger sind saftig, gut gewürzt und werden immer frisch zubereitet. Die Pommes frites sind knusprig und die Auswahl an Saucen ist großartig. Du kannst zwischen verschiedenen Geschmacksrichtungen wählen und deinen Burger nach deinen Vorlieben anpassen. Was Burger King in Aalen wirklich auszeichnet, ist das freundliche und aufmerksame Personal. Besonders möchte ich Ali erwähnen. Er ist immer mit einem Lächeln im Gesicht und bereit, dir bei Fragen oder Sonderwünschen zu helfen. Sein Kundenservice ist herausragend und trägt dazu bei, dass man sich als Gast geschätzt fühlt. Ein weiterer Pluspunkt ist die Sauberkeit des Restaurants. Die Tische werden regelmäßig abgeräumt und gereinigt, sodass man immer einen sauberen Platz zum Essen hat. Die Toiletten sind ebenfalls gut gepflegt und hygienisch. Was die Preise angeht, ist Burger King in Aalen erschwinglich. Du bekommst qualitativ hochwertiges Essen zu einem fairen Preis. Es gibt auch regelmäßige Angebote und Aktionen, bei denen du noch mehr sparen kannst. Das Restaurant ist auch gut gelegen und leicht zu erreichen. Es gibt ausreichend Parkplätze in der Nähe, sodass du keine Probleme hast, einen Platz für dein Auto zu finden. Insgesamt kann ich Burger King in Aalen wärmstens empfehlen.

30 min auf eine Bestellung gewartet. Mega Dann wundert man sich warum Mcdonalds beliebter ist. Personal im Schneckentempo. Wenn es an Personal mangelt dann sucht und stellt welche ein!!!

Der Laden erfüllt voll und ganz die Erwartungen an einen BurgerKing. Besonders zu erwähnen ist hier dass das Essen schnell kommt und der Laden bei all meinen Besuchen immer sauber war. Aber das Ambiente ist nicht so gut wie bei anderen BurgerKings. Aber trotzdem alles in allem sehr gut .

Absolute Lebensmittelvergiftung

der Burger ging flüssiger raus als rein, nie wieder absolute Lebensmittelvergiftung 🤢

burger king präsentiert whiskey bbq sauce, zartschmelzender käse und eine saftige lebensmittelvergiftung

Naja, ein Burger King eben. Nichts außergewöhnliches. Schmeckt wie es schmecken soll. Außer vielleicht die Cola am Drive-in Schalter...?

Parkplätze vorhanden nur im Laden ist es nicht mehr ganz so geräumig. Alles stand voll niemand hat auch nur in Betracht gezogen die benutzen tablets aufzuräumen. Das Essen hat sehr sehr lange gedauert. Der Herr am drive in Schalter hat sich lieber an einen Tisch im Raum zum schwätzen gehockt anstatt die Leute zu bedienen!!! Mehrfach sagte der tätowierte Herr einen Moment über sein Headset! Geht gar nicht!!!

Naja, freundlich ist anders. Pommes sind lieblos auf das Tablett geworfen 😩

Ein Burgerking, wie er sein sollte. Das Essen... Es ist halt Burgerking.

Jedes 2. mal wenn man hier ist gibt es technische Probleme. (Gutscheine funktionieren nicht, nur Drive In geöffnet, keine Kartenzahlung, usw.)