Basierend auf 2.259 Bewertungen gefunden auf 2 Websites
Basierend auf 2.259 Bewertungen gefunden auf 2 Websites
Nº 34 unter 36 unter Helmstedt
Nº 4 von 5 Fast-Food-Restaurant unter Helmstedt
Stellungnahmen
Very tasty food and very nice staff.
Michaela Hähnel . 2025-05-10
WEITERE KOMMENTARE IN Google
So far pretty good Fast friendly service Food was good but unfortunately the burgers were cold
olaf lichtner . 2025-05-09
WEITERE KOMMENTARE IN Google
The milkshake has tasted better
Frank Biermann . 2025-05-09
WEITERE KOMMENTARE IN Google
It's clean, nice staff. Food like everywhere else.
Anja005 . 2025-05-06
WEITERE KOMMENTARE IN Google
Just bad I wouldn't recommend any
Katharina Mauch . 2025-04-29
WEITERE KOMMENTARE IN Google
Food is cold. It simply takes over half an hour for them to finish a menu.
Janina Muric . 2025-04-27
WEITERE KOMMENTARE IN Google
We got 30+ minutes and a lukewarm meal. We ordered in the restaurant and there were only 3 products per person. Not recommended!!
Chris Wipperling . 2025-04-26
WEITERE KOMMENTARE IN Google
Isn't worth the money. Too expensive... You get more if you do something yourself at home...
Nick Sieck . 2025-04-24
WEITERE KOMMENTARE IN Google
Schmutzig ! Essen lauwarm ! Essen zusammengeschmissen! Toiletten nicht zu benutzen, absolut unhygienisch! Tische und Boden wie auf der Straße einfach dreckig ! Personal langsam, versteht kein deutsch
Lino M . 2025-04-20
WEITERE KOMMENTARE IN TripAdvisor
Ordered a vegetarian dish. However, prepared with meat (sauces, salad and wrap like the vegetarian one only with chicken in it)
Toni Moorkamp . 2025-04-18
WEITERE KOMMENTARE IN Google
Dirty toilets as early as 9:30 in the morning. Waiting time on Good Friday was unacceptably long, even though there wasn't really much going on. One of the worst McDonald's I've ever been to.
- Keyserlein . 2025-04-18
WEITERE KOMMENTARE IN Google
You can never go wrong with McDonald's
Pablo Picasso . 2025-04-15
WEITERE KOMMENTARE IN Google
This is by far the worst McDonald's branch ever. It's totally dirty there, you wait a long time for your food (which was also cold), and the burgers and drinks are piled up in the "kitchen". The employees just curse around. You also get a stomach ache from the food from the branch. This branch usually doesn't even deserve one star! We'll never go there again!!!
kxtjx _4 . 2025-04-12
WEITERE KOMMENTARE IN Google
In 99% of cases I end up throwing the food away because special requests are simply ignored. You order without cheese and there is always cheese on it. Disgusting!
Vanessa.1 . 2025-04-03
WEITERE KOMMENTARE IN Google
The food was warm and good, as expected. The furniture is in somewhat poor condition. The upholstery is bursting a bit. The floor and toilets were not clean. There is an e-charging station in the parking lot. The entrance to the parking lot is a bit hidden if you don't know the area.
Christopher Annecke . 2025-03-31
WEITERE KOMMENTARE IN Google
Raw meat in the burger, raw fries too... I don't recommend this macaroni
Mahony . 2025-03-30
WEITERE KOMMENTARE IN Google
We were passing through on business. I wanted to try the Iced Coffee choc with the coupon. We took our order with us. On the way I wanted to try the drink I was so curious about. Unfortunately, the cup only contained ice cubes, chocolate syrup, soft ice cream and cream. Unfortunately there was no coffee included. The ice cubes only make sense if you add liquid. So you can't deliver something like that to the customer. This is a no-go and scares away customers...
Stefan . 2025-03-19
WEITERE KOMMENTARE IN Google
Super slow! Stood in Mc Drive for 30 minutes because of 4 cars
Medium Lino (walkinglino) . 2025-03-16
WEITERE KOMMENTARE IN Google
You go there at 10:40 a.m. hoping that your order will be freshly made and hot! The warmest thing was the ketchup. Fries have been sitting for God knows how long and are only lukewarm. Nuggets cold like the rest. Unfortunately I was already on the way, otherwise I would have given everything back on site. It's unbelievable what McDonald's allows themselves to give out in terms of cold food.
Cornelia und Michael Brandt . 2025-03-13
WEITERE KOMMENTARE IN Google
Super brilliant to order at the table with the app 👍
Andreas Röber . 2025-03-08
WEITERE KOMMENTARE IN Google
I have rarely experienced friendly staff who greeted you with a smile at mcces.
Aloex . 2025-03-05
WEITERE KOMMENTARE IN Google
Eat cold, doesn't taste good at all and spend so much money for it. Unfriendly staff apparently missing their job & the tables greasy & leftover food. Never there again.
Serial rapTV . 2025-03-02
WEITERE KOMMENTARE IN Google
The quality has always been... But in this branch the quality is not worth the price. The order made me never want to eat at any of the restaurants again.
Muf fin . 2025-02-15
WEITERE KOMMENTARE IN Google
Nice staff and friendly employees
MAIK WOLLSCHLÄGER . 2025-02-13
WEITERE KOMMENTARE IN Google
Unfortunately, 2 stars were deducted this time because drinks and mayo were missing from both of my children's happy meals
Battii85 . 2025-02-09
WEITERE KOMMENTARE IN Google
If you like McDonalds, OK for a coffee, but food???? The tasty years are over with the advent of freshly made burgers.
Thomas Müller . 2025-02-08
WEITERE KOMMENTARE IN Google
Well, ordering online or via the app is not possible. But tastes like you know it from McDonalds. Everyone has to decide for themselves whether it tastes good or not.
Jens Koch . 2025-02-04
WEITERE KOMMENTARE IN Google
I went there with my children and wanted to redeem 2 vouchers at the terminal. Got the error message that you could only redeem one voucher per order in the branch. So the first order was sent so that the children's food didn't have to wait. I then wanted to place a new order with my other voucher and kept getting an error message. In the end I just didn't order anything else for myself. It's never happened to me before either.
Edgar E. . 2025-02-03
WEITERE KOMMENTARE IN Google
Everything is fine. But you have to wait a little.
Serhii . 2025-02-02
WEITERE KOMMENTARE IN Google
It was evening and there was little going on, but the staff still couldn't manage to serve the food hot. At first the order was completely botched and we were asked what we had ordered. The latte macchiato had no milk foam and was cold. When exchanging the item, the seller starts arguing. The rest of the food was also far from hot. When serving, the drinks were spread over the food and we had to dry the tray and the burgers. There was trash everywhere and the tables were dirty. We'll never eat there again.
Nadine Naether . 2025-02-01
WEITERE KOMMENTARE IN Google
The store wasn't full and you still have to wait a long time. That wasn't the first time either. Unfortunately the food isn't really hot either.
Uwe Pieper . 2025-01-29
WEITERE KOMMENTARE IN Google
As in every McDonald's, the food is quite good, the drive in Helmstedt takes forever and you have to be careful that you get what you order. A vegetarian burger 🍔 is not necessarily vegetarian.
Ralf F. . 2025-01-21
WEITERE KOMMENTARE IN Google
Wait 30 minutes even though nothing is going on. On the subject of fast food restaurants. Employee chewing gum so obviously it's disgusting. Another employee so unfriendly to her colleagues.
patricia 2198 . 2025-01-13
WEITERE KOMMENTARE IN Google
Spending over half an hour in McDrive is a disgrace... without even ordering
Mia Klaus . 2025-01-13
WEITERE KOMMENTARE IN Google
I used MC drive and they helped me a lot since it was the first time I ordered this way.
Monika Duerenberger . 2025-01-08
WEITERE KOMMENTARE IN Google
MC Donald's is easily accessible on the outskirts of Helmstedt, or just outside of it. The parking lot offers many options for parking, outside there is the well-known MC Donald's slide. Drive in review: There was always a young man on the phone who could really make your day with his manner. That meant we might drive by more often, but today it was a young saleswoman. We ordered something via the app, but wanted to add 1 ice cream to the order at short notice and waited for the lady. At first she was really patient because we weren't finished with the code straight away, but then she just accepted the code and told us to drive straight to the next window. We hadn't ordered the 1 extra ice cream yet and she hadn't asked if anything else came with it. No thing. When she pointed this out, she was strange and no longer said please and thank you. When we then ordered the ice cream, she rolled her eyes and typed in the ice cream. The price was stated rudely, the money was taken, the change was silently given back and the window was closed. Without a word. I stood there, of course not knowing whether I should just drive up or not, and waited accordingly. A short time later the lady came back, opened the window, grinned and simply replied "You can drive up".... What a service. Afterwards, the extra ice cream was missing, but I can ignore that because the lady at the counter was very friendly and apologized several times. Update October 20, 2024: After a small fries + cheeseburger was missing last time, which was given to us, we checked today. At the checkout it's really crazy, the cashiers can't even tell you where you should go because of the constant back and forth. My husband didn't know that I had a medium fries with me, thinks it's all there, we arrive home, no medium fries with us. Became an absolute juice shop. Unfriendly and incompetent. Update 01/2025: Very good staff now and then work there, the young man who makes your day is still super friendly, which I think should be mentioned again. 2 young blonde women at the counter are quick, competent and friendly. This has been working again since the last complaint about the missing products. If it stays like this, there may soon be more stars again.
Lara Budde . 2025-01-06
WEITERE KOMMENTARE IN Google
Clean branch, quick processing... we were satisfied and full.
Fr. Schmidt . 2025-01-04
WEITERE KOMMENTARE IN Google
We puked all night after eating here. My whole family (4). It was very dirty there and we should have stopped eating when noticing that the burgers did not taste as usual and the curly fries tasted old. Just got confirmation from our doctor that we have food poisoning. Left a complaint with the city of Helmstedt, asking for a review of the place by the local health authority.
Claire Schulmerich . 2025-01-03
WEITERE KOMMENTARE IN Google
Feel free to be a little overwhelmed. Record for me, standing in McDrive for 26 minutes. Luckily I hardly eat at McD anymore ;-). Now ordered more often via Lieferando. The last order from the time of the information that was on the way to the arrival was well over thirty minutes, with a normal travel time of around 8 minutes. The food was completely cold and, to thank you, a sauce was missing.
Chris Theuss . 2025-01-02
WEITERE KOMMENTARE IN Google
I bought it for 40€ at MC Drive not even 15 minutes ago and now 1 citizen has repeatedly forgotten it. Really sickening!
David Gabler . 2024-12-30
WEITERE KOMMENTARE IN Google
One of the worst McDonalds! The toilets, a disaster! Cleanliness is a foreign word! Espresso ordered, coffee in an espresso cup receive. The table sticky etc.etc. Too bad!
Andrea Frede . 2024-12-22
WEITERE KOMMENTARE IN Google
Price performance no longer fits at all. Something is almost always mixed up in Drive. Quite often no longer fresh. The MC Flurry is still great. But also expensive
Christian “MI Alma” . 2024-12-06
WEITERE KOMMENTARE IN Google
Employees stand around and chat. We stand here for 20 minutes for 2 things (there isn't much going on in the store)
Mia . 2024-12-06
WEITERE KOMMENTARE IN Google
Staff friendly. The store is clean despite there being a lot of people
Joana Greite . 2024-12-01
WEITERE KOMMENTARE IN Google
The manager is top notch! Favorite mcci
Peter Meter . 2024-11-21
WEITERE KOMMENTARE IN Google
The service is quick but only because there was nothing going on. These were the worst burgers I've ever eaten at MC's. Barely warm and totally dry. My colleague's Bic Mac was upside down in the packaging. I actually ordered to eat here but got take away. There are also no table stands for table service. The monitor that shows the order status was also off, over the counter
Hendrik . 2024-11-21
WEITERE KOMMENTARE IN Google
As you would expect from McDonalds
Martin Tiedge . 2024-11-16
WEITERE KOMMENTARE IN Google
Worst McDonald's I've ever been to. Everything is very dirty, staff that can't speak German and is always messing around with their hair and then touching the burgers. I ordered the veggi burger there and my bread was moldy. I returned the burger and got a new one. Of course you couldn't enjoy the burger anymore if the bread in front of it had a big green mold on it. So if you want to upset your stomach you can go there.
Ingrid Hansen . 2024-11-08
WEITERE KOMMENTARE IN Google
They forgot the nuggets. We called and they packed 30 nuggets and 2 apple turnovers. 😊
Dark Flower . 2024-11-01
WEITERE KOMMENTARE IN Google
Personally, I find McDonald's food to be mediocre and completely overpriced. The staff in Helmstedt makes a reasonable effort and it's clean.
Beate Heiser . 2024-10-31
WEITERE KOMMENTARE IN Google
No wonder the store is rated so poorly, and rightly so! It's bad that McDonald's allows something like this!
Stennsen Jung . 2024-10-25
WEITERE KOMMENTARE IN Google
Positive: Fridl. Staff, attentive service and the burgers are freshly prepared - not from the warming plate! Negative: The clearing stations (tray carts) were completely full. Nobody cared about it.
Jürgen Otto . 2024-10-25
WEITERE KOMMENTARE IN Google
Took a long time, food was cold, toilets were filthy
Jonathan . 2024-10-20
WEITERE KOMMENTARE IN Google
cold fries every time. The burgers were poorly topped
Anne Schwarz . 2024-10-17
WEITERE KOMMENTARE IN Google
could be cleaner and the playground equipment needs to be replaced.
Kathi Härtl . 2024-10-13
WEITERE KOMMENTARE IN Google
The staff is far too slow, I stood in the drive-thru for almost 20 minutes for a coffee and an MC toast, even though there was nothing going on.
Hannchen 3010 . 2024-10-12
WEITERE KOMMENTARE IN Google
Everything is good except for the order terminal. It's pointless for me, otherwise ordering from the staff would be better.
Kerstin Schreier . 2024-10-12
WEITERE KOMMENTARE IN Google
Partly full, loud and a lot of waiting time. Depending on the day/time.
Patrick . 2024-09-26
WEITERE KOMMENTARE IN Google
We were there on a Friday evening. We waited 50 minutes for our order. The food was already cold and inedible.
Valery Evdasin . 2024-09-25
WEITERE KOMMENTARE IN Google
Very unfriendly, it was played with smiles and mostly everything was cold
Enrico Weiß . 2024-09-22
WEITERE KOMMENTARE IN Google
Ordered 3 McMuffins so that we could eat something before church due to the long journey... half an hour and none of the staff moved, let alone packed an order, even though we were by far the only ones in the store at that time! Because we didn't have forever, we had to go without our food, such a waste of money!
Caitlyn Marunde . 2024-09-22
WEITERE KOMMENTARE IN Google
Shortly after eating a fish burger, I felt sick and struggled with the consequences for 3 days. I can definitely rule out other sources of infection. The rest of the family ordered something else and they were fine.
Jennifer Pruefer . 2024-09-16
WEITERE KOMMENTARE IN Google
2 burgers, 1 warp and a coffee. Waited 40 minutes for it. Staff stood around. Coffee was just the last broth that was poured in. Even when we returned it, nothing came from the employee because she was overwhelmed. Just bottomless. Never again.
Cora Dowe . 2024-09-08
WEITERE KOMMENTARE IN Google
Excessively long waiting time, coffee absolutely doesn't taste good. Staff very restructured and slow, everything very dirty and at 10 in the morning
Marc S. . 2024-09-08
WEITERE KOMMENTARE IN Google
Good and fast, employees are friendly, order is brought to the table😉
Tony . 2024-09-07
WEITERE KOMMENTARE IN Google
Ständig ist die Eismaschine defekt oder kein ein mehr da. Da muss man dann extra nach Königslutter fahren. Das ist voll nervig.
CARSTEN J . 2024-09-07
WEITERE KOMMENTARE IN TripAdvisor
Unfortunately it's not as good as it used to be and has become far too expensive! Pre-selection on the digital wall was simply done poorly, we used to go there often, now we avoid it. Hygiene also leaves a lot to be desired these days. If you don't say anything that you want a wooden pick or a fork for the fries, you won't get any and you have to eat with your fingers. 😔 Bottom drawer!😡
Detlef Schrader . 2024-09-03
WEITERE KOMMENTARE IN Google
Once again, some of the food wasn't packed when we ordered and we had to wait a long time
Kathrin Müller . 2024-09-02
WEITERE KOMMENTARE IN Google
Sometimes a bit chaotic and confusing. A quick stopover is actually only possible in the drive-in
Wolfgang Seifert . 2024-09-01
WEITERE KOMMENTARE IN Google
Helpful and very polite staff/ food of a very high standard/ thank you for your order explanation
Dirk Preibisch . 2024-08-30
WEITERE KOMMENTARE IN Google
Sometimes very long waiting times The staff was quite often overwhelmed and the food was sometimes better with cold fries 🍟 and the prices for these dishes were quite expensive and the quality was no longer there
Sebastian Wrage . 2024-08-28
WEITERE KOMMENTARE IN Google
25 min waiting time, scoreboard not working, cold burger, incompetent staff.
Witt Christian . 2024-08-25
WEITERE KOMMENTARE IN Google
Burgers without mold or rancid sauce.
Thomas Stratmann . 2024-08-25
WEITERE KOMMENTARE IN Google
Super fresh and fast!!!! Rarely experienced like this. The employees are very, very friendly and helpful. Really great!!!!
Nicole Pätz . 2024-08-24
WEITERE KOMMENTARE IN Google
Stopped here on the way home. A coffee on Sunday afternoon after visiting the Lübbensteine. Service was good, despite many customers.
Juergen Merkel . 2024-08-20
WEITERE KOMMENTARE IN Google
Everything runs smoothly on site
M. Drescher . 2024-08-19
WEITERE KOMMENTARE IN Google
No matter what time...you wait and wait and wait...unbelievable...bad!!!
Rita Lapin . 2024-08-18
WEITERE KOMMENTARE IN Google
When you walk into a McDonald's you immediately realize that there must be Schmidt's in there, everything is dirty, the food is cold, the toilets are terrible, in one store the entire door handle of the toilet door has come out, the staff is overwhelmed, etc. Please first look at the door sign to see who the owner is, it says Schmidts on it, run as fast as you can. We'll just go somewhere else from now on.
Claudia Stapel . 2024-08-17
WEITERE KOMMENTARE IN Google
The toilet is very unclean. There hasn't been a deep cleaning in the women's restroom for several weeks. The restaurant is also very dirty. Leftover food is lying/sticking everywhere. Long waiting time for normal order.
Katharina Schweikl . 2024-08-15
WEITERE KOMMENTARE IN Google
30 minutes of waiting time in the mc drife because the staff is totally overwhelmed. Worst mc drifte ever
Stefan Schneider . 2024-08-13
WEITERE KOMMENTARE IN Google
I've been there a long time ago, but unfortunately nothing has been done about the incompetent staff. The waiting time was an hour. Urgent training of employees is still necessary here. Anything but fast food
Aaron Schmid . 2024-08-13
WEITERE KOMMENTARE IN Google
Otherwise a nice place but with 4 customers (inside) who all already have their food at Drive in 3 minutes without anyone coming or asking about the order, I have no understanding after we drove past the payment window and there was only one young lady whose nails are more important absolutely sad
Leonie Teichert . 2024-08-10
WEITERE KOMMENTARE IN Google
Only staff who don't speak German. Food was also just messed up. Waiting time also excessively long.
J F . 2024-08-08
WEITERE KOMMENTARE IN Google
The food is ok, but what really annoys me is that something is always missing when I order (app). When you call, you don't even get an apology, they just ask for my name and that you can take something you forgot with you next time and then they hang up.
Nadja Böckel . 2024-08-08
WEITERE KOMMENTARE IN Google
Food takes a long time to serve but some of the staff are polite
Nxh Swn . 2024-08-06
WEITERE KOMMENTARE IN Google
This was by far the worst McDonald's I've ever been to. We waited there for at least half an hour for a single cheeseburger.
Quark Quarki . 2024-08-05
WEITERE KOMMENTARE IN Google
We waited almost half an hour for a cheeseburger, it was really bad and it didn't taste good either
Tim von Cramer . 2024-08-05
WEITERE KOMMENTARE IN Google
Very bad there are no nuggets and no fries and there is no choice in many things. Tables completely dirty and sticky.
Leonie Schulz . 2024-08-04
WEITERE KOMMENTARE IN Google
Very good, the food was even freshly prepared, not like in other McDonald's where you only get limp food 🫶
Justin Reek . 2024-07-23
WEITERE KOMMENTARE IN Google
Getting the order wrong no German last dirty shop never again with the pack.
Martin Constabel . 2024-07-20
WEITERE KOMMENTARE IN Google
Complete disaster! Instead of the Mc Plant nuggets I ordered, I got real nuggets. Sprite was just water. When complaints about these items were made, it was clear how overwhelmed the employees were. In the end we received 20 cold McPlant nuggets as an apology. Instead of just the 6s I ordered twice. The sprite was then replaced after a long time fiddling with it. The employees apparently didn't know how to connect the new syrup to the beverage machine. That's why there was Sprite from the bottle, also ok. Unfortunately, I've never placed an order here without something wrong being delivered..... Waiting times are often extremely long at MC Drive.
Laura 30 . 2024-07-18
WEITERE KOMMENTARE IN Google
Everything happened very quickly
Andre . 2024-07-17
WEITERE KOMMENTARE IN Google
McDonald's, you either like it or you don't.
Jens Glade . 2024-07-16
WEITERE KOMMENTARE IN Google
This takes a while. So if you don't have anything else planned in life, that's fine. Customers receive priority service, especially in Mc Drive. If you feel like a second choice customer...
Jojo Klein . 2024-07-10
WEITERE KOMMENTARE IN Google
Overworked employee at the food counter, cold fries, there are better McDonald's stores.
Ines Gryska . 2024-07-10
WEITERE KOMMENTARE IN Google
Disaster with the staff. I feel like...silence. Ordering takes a very long time. Nobody there really spoke German. In the speed of operation you can sole shoes
Matthias Dehnert . 2024-06-30
WEITERE KOMMENTARE IN Google
Long waiting times, by far the uncleanest branch of all the ones I've been to.
Toni Rodelkoenig . 2024-06-28
WEITERE KOMMENTARE IN Google
The dirtiest McDonald's branch. Staff overwhelmed
Gabriele Sosnowicz . 2024-06-25
WEITERE KOMMENTARE IN Google
Sunday afternoon. Waited over 40 minutes for 1 cappuccino and 1 apple turnover. Ordered and paid for in advance using the app. It wasn't that crowded at all. But everyone waited and complained about the waiting time, even for just 1 coffee, missing quantities, cold goods, etc. The collection terminal was out, broken?! Thanks to the various dialects, the numbers were barely understandable, otherwise not at all. There weren't enough table reservation cards, so those outside and the pick-up announcement were also waiting. Thanks to the broken display, I helped a few non-German speaking customers translate their numbers. Sorry, no matter where I am or have been, you don't know MC d like that
matthias t. . 2024-06-24
WEITERE KOMMENTARE IN Google
Chaos when ordering... very long waiting time
Maria Kepplinger . 2024-06-21
WEITERE KOMMENTARE IN Google
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1469 Stellungnahmen
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