McDonald's in München

I ordered a maxi menu. The food came relatively quickly. The net potatoes were cold and quite little for a maximen menu. After I complained about them, I got new ones. What was funny about that? Half of it was cold and the other half burned your mouth.

Hello. Where do I start? Cold fries without salt MC rib with as little BBC sauce as possible and very interesting "the volunteer card" which was actually introduced for all volunteers in Bavaria is not recognized in the heart of Bavaria (at least that's what the people of Munich think) (not just here in MC) You can learn a lesson from us in Lower Franconia. Volunteering there is valued not only by all the MCs I know but also by almost all of the other competing providers

Connected the car to the BioStrom and then went in to let them know (it says on the column that you should let the service person know). Then I went to the management, who said: it's been broken for 4 years, didn't they know?? As a house manager, I would be ashamed to say something like that. I think to myself, what are you for?

We wait outside at 10 degrees for 40 minutes for our food. 20 minutes after the supposed delivery time, the order was canceled without comment. Great service.

Worst service ever! Then you ask the boss and she immediately becomes aggressive and throws you out immediately and makes strange hand movements. Once and never again, you should teach them how to talk to customers if you have a problem. You shouldn't eat there.

Worst MC Donals, dirty, lousy service, bad food

Food was cold. No napkins on the upper floor

The MC only gave me bites of my order, a bunch of wasps came and all the seats were full of dirt and ketchup

Food tastes very bad, everything is rock hard, I wouldn't recommend it and there is no food

We ordered at McDrive, but as ALWAYS something was missing and something was wrong. I never learn to check on the spot for fear of the food getting cold, but it's not possible that something is missing every time EVERY time and that the order delivered to me is wrong. Simply speechless, you even feel the desire to come back again.

I want to tell you something else, I parked in the same McDonald's parking lot for two weeks because there was a construction site there. I didn't receive the first parking violation in a letter until six weeks later. 1000 € have now accumulated. I don't know how you're supposed to find that, McDonald's has always been a refuge, a place of peace, where no one asked you how long you were on the Internet or if you had to charge your notebook or cell phone out of necessity. Of course, you at least consumed the least amount of food during this time. And I think a coffee for four euros could also include the costs for heating, lighting and internet. Now there is this parking space monitoring from Parkdepot. For four weeks I stood in the McDonald's parking lot every day because it was the shortest route to a construction site for me. I could safely park my car there every day and had a short route through the gap in the bushes to my construction site. I have heavy material to carry. Now I have a total claim of €1000 in parking violation fees. And I'm speechless

I often ordered beef burgers from McDonald's, but each time I noticed an unusual smell that did not correspond to the typical taste of beef. When I asked the staff about it, I learned that the beef burgers are cooked on the same grill that was previously used to grill bacon or other pork products. This is unacceptable to me as it does not correspond to the information on the product description. McDonald’s should serve its customers correctly and ensure that such contamination is avoided. I am very disappointed and will not eat here again in the future.

I was shocked to discover a cockroach on my food tray. This is absolutely unacceptable and shows a blatant lack of hygiene. Unfortunately the manager couldn't be found to clarify the situation. This experience permanently put me off McDonald's.

Addendum: Been there again. Resigned to the stupid ordering process, used the table delivery service, big mistake! Burger cold, fries cold, drink spilled, nuggets lukewarm. It couldn't be worse. Previous entry: Despite the fact that 7-8 people were doing something unmotivated behind the counter, orders inside can only be made at the machine. It's just stupid if you don't need a table stand to complete the order and don't get a receipt. At the counter you will first be advised to order from the machine. Instead of being helped, indifference is expressed about the machine not working. Thanks, but McDonald's only in self-defense

The food tastes really bad. Unlike other Macdonalds

Really cheeky. We ordered. About Lieferando. The order was pushed further & further back. And eventually canceled. Even on site it's just disgusting. We used to go there more often...unfortunately that has changed.

+ Burger quality good and tasty + Quite comfortably designed + Upper floor with a beautiful roof terrace in summer (as long as it's clean there too!) + Open until 5 a.m. on Fridays and Saturdays, until 3 a.m. on weekdays + McDrive + McCafe - Depending on the workforce, it can be a bit disorganized and therefore sometimes with longer waiting times - Toilet facilities are unfortunately often very unhygienic, dirty and very small (As of: 2017-03 & 2024-09)

The burgers are more compressed and the sauces are on the packaging rather than in the burger, I don't think they throw away burgers after the specified time, the cheese was already very hard and my walk home was just 5 minutes, was the last time that I drove through the drive in.

Disclaimer, this review was for the old McDonald's about 29 years ago. The one that was rebuild after the plane crash. I can tell it had some ugly McModern updates and the place looks filthy. Looks like work ethics have changed over the last 30 years.

The operator's franchise should be withdrawn and the person responsible for McD terminated.

*Please check your food after you order.(Take out!!!!!!) I visited McDonald's with my kids. I ordered a Bigmac burger. However, I got salad instead of Bigmac. I want to change the salad to a Bigmac. HOWEVER, THE STAFF GAVE ME 3EURO BURGER..... I complained about it. However, rude staff said "Get out" "Get out". I am not going to the store forever!!!!

Toilets dirty like a train station toilet. Women's toilets are also broken. The floor sticks your shoes away.

20 minutes of waiting for food is definitely too long for FAST food.

Dishes different from those in my country but same McDonald's tastes. Very dirty environment, rude staff! They forgot our order and for half an hour they didn't even look at us when we asked for information. Terrible

Order was taken and put together quickly. Unfortunately, 1 nugget was missing from the 9 nugget order, so there were only 8 pieces in the packaging. Disappointing since you pay for a 9 nugget. Furthermore, the goods were packed completely “carelessly” in the take-away bag. E.g. fries 🍟 upside down, so that all the fries could be found loose in the bag between the other food. This was the case with the Nuggets also the case. Not exactly inviting when you consider that these are foods that you still want to eat. Massive work can actually be done here on food distribution. For me it was the last time I ordered/purchased anything here. Too bad!

The fries are weak, the order is incomplete, it's impossible to communicate, the only language they understand is German.

Eating as usual... My impression was that there was a lack of staff, most of the tables on the top floor still had trays with leftover food and you couldn't put your own away because the trolleys were also full. The toilet upstairs was broken.

Very disappointing. The employees are extremely slow and unfriendly. In McDrive you have to wait 20 minutes - and that didn't just happen once, but every time it gets worse. It seems as if many employees have difficulties with German or English. You'd better look for something else.

Quality was good. The service was friendly. Waiting time of almost 15 minutes but too long.

The machines don't work; I stood near the machine to pay for 40 minutes. In the end it didn't work out. 25 minutes in line although it wasn't very busy. They didn't include one burger and a milkshake, and I paid money for it.

Do I get something different every time even though I order the same thing? At the ice cafés, one time there is almost only ice in the cup so that it almost overflows, the other time the cup is half empty and most of the contents are ice cubes? Since McDonalds stopped crushing ice, everything that has to do with ice in drinks There's only one disappointment left anyway.. First the Iced Fruit Smoothie and now this.. I won't buy it again - €5 for half a paper cup of ice cubes... it's already bad..

Tastes pretty good at night. Otherwise just a normal McDonald's. But it's best not to go shortly before closing time. My "BigMac" no longer had anything to do with a BigMac. There was only a single lettuce leaf between the bun halves. No patties, no sauce, no pickles.

I've never experienced so little sauce on the burgers as here. The Mc Rib was so dry that it almost stuck in my throat. Likewise the chicken burger. In addition, the tables and chairs were completely germy and greasy. The floor was so sticky that even my shoes stuck to it when I walked.

Today on August 12th I got an Iced Shake Choco Oreo and a McSunday, only the self-order terminal was spinning. The McSunday tasted good but then I took the first big sip of the shake and got a very unpleasant mouthfeel. This shake tastes like dishwashing liquid or shower gel and then they charge €4.39. Is this the new variety now? Iced Shake dish soap. Next time I'll go to the ice cream parlor and pay €9 for a shake. I'm totally disappointed...

Just been to McDrive and ordered a McFlurry with Smarties, nothing more. I paid, put the ice cream in the car and drove home. When I got home I realized it was just ice cream - no Smarties. How difficult can it be to fulfill such a simple order?

Order was canceled after 1.5 hours of waiting…

Much quieter than in downtown Munich. Use of toilet free of charge

Not appealing and definitely not customer focused

In terms of food, it's a completely normal Mc'Donalds, makes mistakes every now and then, but otherwise everything is fine, the store would actually be good if there wasn't this one point of criticism. You will notice that if you want to have your food delivered to your table outside, this will not happen; instead, you will be shouted from the drive-in that the food is ready and you should please go get it yourself. It's questionable, the tables outside are cleaned, but the food isn't brought out. There is one more point, unfortunately people often stay there whose description consists of “can” and “nice”.

I didn't really like the coffee, but in general, the atmosphere is good, the tables are comfortable

Last night was a disappointment for me! Burgers were cold and stagnant!

Very bad service. If I were her, I would avoid this place. Tables, chairs, floor, everything dirty. The food is not brought to the place even though there are no other customers and the employees are constantly on their cell phones and neglect their work. Very bad what has become of McDonald's.

In a McDonald's everything is always the same, like in the canteen

Sometimes ok, sometimes underground. Still bad at the moment. Another rubbery McChicken Classic, this time with almost no lettuce AND very little sauce and certainly not remotely fresh. It also tastes a bit like fish. And again, just lukewarm... Early recession: Chicken nuggets are a gamble. Sometimes fresh, sometimes there are parts in the package that are so crisp and hard that they have probably been in the deep fryer twice. Don't buy any more fries late in the evening... What I got back then was a mixture of lukewarm and really cold fries, some of which were dry and some of which were soggy and damp. The impression of fries being swept up from the floor was unavoidable... Really annoying.

best team at work. were super nice to our little 2 year old. 🤗

The worst McDonald's I've ever been to! Fries cold and extremely limp as if they were from this morning, Bic Mac comes with 3 meats? Toilet completely wet and dirty on the floor etc. I don't recommend this branch. Cola was served despite the broken machine and of course the ice cream machine doesn't work either.

Don't get anything done! The stupid kid “waited” for the apple turnovers for 40 minutes. The rest was now cold.

In fact, I'm very disillusioned. I have the impression that the branch is well past its best. Everything is worn out and no longer clean. Nevertheless, you always have to wait because everything is always full. The location brings an incredible number of customers, but obviously not enough staff. Those who are there don't even accidentally crack a smile because of the stress. And the worst: Every time something is missing from the order. EVERY TIME. And never anything cheap. No sauce, always one of the expensive burgers. There is really a huge problem with the system.

Always go there..no long wait...

Nice, clean, with flowers at the tables

Worst McDonald's I've ever been to, staff totally unfriendly. Don't stick your arm out the drive window and cheekily claim that if you had parked better you would be able to get there. Cheeky

why should I order 20 chickenNagets and 5 Chikennagets 😏 Mc Drive 30% I don't get what I ordered 👎🏻

Long waiting time in the MC Drive even though there was hardly anything going on and the ordering and payment was made via the app. The mayonaise was included in the order but unfortunately the fries were forgotten. There were no jalapenos on the chili cheese burger and the Mc Rip was prepared without onions as requested, but the sauce was also saved on the occasion. Unfortunately we only saw this at home. We don't expect a 5 star menu, but you could make a little effort. At least the food was warm. Too bad, that was probably nothing.

Delivery not possible after midnight, what a disgrace!!!

Whether online or on site - there are mix-ups, forgotten things or the like with every order. The parking lot is often very dirty, despite there being enough trash cans. There is a small outdoor play area for children. The McDonald's is right on the B304.

It's all ok. Lots of local kids consuming alcohol in the pub. I have the impression that the operator is ducking for sales and letting them have their way. Still happy again

No tablets. You had to clean up yourself to be able to sit down. McCrispy and BigTasty made with horseradish instead of real sauce

8 out of 10 times when I go through the drive-in and order something, something gets mixed up or something is missing from the order. Some of the employees have a can-do attitude at work!

Clean, fast service and very friendly

I waited 20 minutes for a cashier to come. Then waited another 15 minutes for 2 burgers and a small fries. When I got it, she threw it on the counter like she wasn't interested in her job. I've never experienced anything like that either. I wanted to throw the food in her face. In addition, the food was cold and simply slapped on top. The bag where the burgers were in wasn't clean either. The bag had stains on the outside. It was the last time I went to McDonald's! 3 customers left this restaurant because they had to wait 20 minutes. Already very sad. The employee had also argued and shouted with an employee in front of the customers 😂 so very ridiculous!

The menu (which is just a cherry pie) got delayed over 10 minutes and when I asked when is my menu coming and the manager said "Ching Chang Ching Ching and Yocosawa(?)" to me. What the... I strongly do not recommend here.

The tables and seating outside were completely soaked from a rain shower and were not wiped dry after about an hour. An ordered menu WITH the “Glow in the dark” glass was shown to me as “available” in the app and confirmed by an employee when I paid. The menu still came without a glass because it was no longer in stock! In addition, the restaurant didn't really make a well-kept overall impression and the existing "service station" was yawning empty! At least the menu was as expected!

The organization works perfectly here. Otherwise it's just a McDonalds.

This MC Donald also apparently fired his cleaning staff. It's disgusting in the toilets... So you don't like eating there either...

Waited over half an hour, was bullied by the cashier... and then got the wrong thing....

Interesting no one understands German or English language!!! And they do our Oder mistake.

Food and table service were good. Unfortunately, an ordering terminal was broken and the place where we ate was dirty on one side.

It's just McDonalds as everyone knows it

The worst McDonald's in town. Half of the order is always missing. All dishes are cold.

Ordered from McDrive and once again things that were paid for are missing.....🤦‍♂️ The 1 star for service is only because the cashier was very friendly!

Chaotic, messy and the slowest “fast food” service ever

Very unfriendly staff, you are disturbed when eating, fries are not cooked through, look limp, food is very bad

The classic for a little hunger in between meals.

Everything you can look for at Meggy.

Order incomplete or always wrong. The food tastes like it has been there for 3 weeks.

terrible dirt throughout the facility

It was a great McDonald's in the 90's, with friendly employees and you could celebrate children's birthdays there. Nowadays it's really bad, it's become a bleak, sad McDonald's, something is often missing from the order, then it's too cold, not hygienic, and some of the toilets aren't usable. It's a shame what has become of the great McDonald's 😓. I really hope that it will be somewhere you enjoy going again. Last time it was the cash register systems that supposedly didn't work, instead of hanging a sign on the door, they preferred to scare away the customers 🙈. Something definitely has to change!!!

It's not a McDonalds, it's a trash can! The branch manager and employees are cheeky!

Of course delicious as always. Service could be more polite but it's okay. I will come back.

We've never had a problem with our dog (who lies quietly next to the table and doesn't make a sound) in a fast food branch, never before, but today, while we were almost finished eating, an employee (who wasn't even there) came was marked as such) to us and said that we had to leave and that dogs were not allowed. There is no sign of a dog ban on the entrance doors and they are by no means the only ones who take their dogs with them. The staff is also unfriendly and the food in the branch also leaves a lot to be desired.

The workers are dishonorable and unfriendly I was banned from staying at home for a week because suddenly you are no longer allowed to take scooters with you Everyone works, but of course one of us doesn't allow it Otherwise it always worked, but he was such a servant 1 week just Burger King and KFC and I'm becoming poor

That wasn't a good visit, I was thrown out, whatever Burger King is better anyway.

I have been ordering food here for couple of times using Lieferando, it's terrible service. Every time they forget to send sauces or drinks, and guess what...today they forget to send a burger (big tasty) and of course they charged me for it.

I recommend that everyone ALWAYS check EVERY order on the spot at ANY McDonalds. Something is always missing or faulty. Unfortunately, this has happened to us several times and at various branches. In this branch yesterday (pick up, eat at home) the Happy Meal we ordered unfortunately had chicken nuggets in it instead of the plant nuggets. Very disgusting when a vegetarian bites into it. The Happy Meal also lacked apple slices. What was left was a disappointed and hungry child. Unfortunately, all that was left to eat was the fries. For us, that was it once and for all with McDonalds. Too many ongoing negative experiences.

Everything was as usual from this chain, trays clean, food warm, service good and friendly. The only criticism is that the cleanliness of the toilets leaves something to be desired and should be checked more often.

The waiting times in this branch no longer have anything to do with fast food. The McFlurry is regularly sold out.

Impossible. An employee named Valentina (tall, thin with glasses) behaved very rudely today. At first she forgot to pack the cheese sauce and when I kindly pointed this out to her, she got excited that I wanted my cheese sauce and then filled it into an espresso cup and then threw it over the counter to me.

Worst McDonald's in the world. While waiting in MC Drive queue for 30 minutes, saw 5 mice outside. Saw the mousetrap inside when I ate there once. Toilets dirty, smelly, worse than any train station toilet. Employees are endlessly unfriendly and don't understand German. Burgers have nothing to do with McDonald's standard. What's that meat on the Big Mac? Raw! Pooh! You are a disgrace to McDonald's. Health department should close the store. People would rather starve than go there. Danger of food poisoning! The store is unbelievable! The owner should be ashamed of himself for selling such disgusting food.

I was brought the burger that was floating in Fanta...

everything perfect! Burger was still nice and hot and juicy!

One of the dirtiest and filthiest McDonalds I've ever been to. But the absolute highlight was the pile of excrement in the children's play area, which was acknowledged by the shift manager (!) with a "Yuck!" without any action in the next few minutes. The tables were not cleared for hours despite there being little crowd and, like the floor, were sticky and stained. The kitchen area is also visibly dirty and the work is carried out unhygienically and haphazardly. The toilets smell awful, the urinals are full of urine splashes, the floor is sticky, the toilets are dirty and there is no soap in the dispenser. All in all, an absolute disaster and no longer justifiable!

Thanks for canceling my order after I waited forever and now I can't get anything to eat!!!

Terrible service. Deliver the wrong order and be rude

The atmosphere is scary! Unfortunately I ordered earl gray and got green tea ginger lemon grass. Also, there was no cheese on the cheeseburger...the CHESEburger CHEEESEEEEEE🧀🧀

I've never had such a miserable meal at McDonald's. Taste more than underground. Never again

Freundlicher und schneller Service...

The worst McDonald's in the world you could say! Not a single waitress speaks German! Just cursing and not wanting to work! Order came wrong twice! Never again!!!!

When taking away, check your order carefully. Then the disappointment is not so great that several things are missing.

Ordered food from the vending machine and the first thing that was made was the ice cream 🤦🏼‍♂️ and after 15 minutes of waiting I said something because everyone who came before and after me had finished before me. Then the employees spoke in another language that I didn't understand, which was very rude, and then replaced the ice cream for me and I finally got my food after about 25 minutes.

The branch was so cold on Tuesday at around 1 p.m. that you had to keep your coat on while you ate. The women's toilet stank and the floor was so slippery that I almost slipped with my walking aids. Everything in the women's toilet looked shady, the sink, the walls, etc. A waitress drove around our table with her cleaning device (loudly) while we were eating. The tables are dirty. Is there no control there? Disgusting. My Chrispy Chicken was so small and had a thick tendon in the middle.