McDonald's in Langenhagen

Fast food isn't what it used to be. It used to be more affordable. It still tasted good though.

The food is always cold The toilets smell like urine The tables are extremely dirty The employees annoyed And you have to be lucky that the order is complete

Unfortunately you cannot give minus stars. Waited 25 minutes for 3 coffees and cakes. When it was finally brought to the table after a reminder and request, only two coffees came instead of the three ordered. Instead of cups from MC Café only in paper cups. No cutlery for the cake and the biscuit was bitten. After we told the employee that a coffee was missing, he started arguing that only two were ordered even though we held the receipt under his nose... And then he got bitchy too. So never go there again. We had to wipe the table ourselves, it looked so bad there.

McDonald's is just good, if the preparation time wasn't so long

This store is a complete disaster. 1 star is still too much. Both with the delivery service and on site. As a Langenhagener with children, you are forced to do this with Mr. Ehmann and to eat in his branches. Unfortunately no one cares. 80% of orders are incomplete or incorrect. At best, sauces are missing, at worst, burgers are missing. Ordered the last two weekends because we were sick or not at home. The first time half of the burgers were missing. Called, delivered about 1 hour and 15 minutes later. Fries were missing this weekend. Checked at the door, unfriendly driver promised delivery, but never came. That's cheeky! We have been complaining about these problems for 3 years. Also directly to the franchisees. Nobody cares, it just doesn't matter or even wants things not to be packed. Too bad. I'm now contacting McDonalds directly. If you want to eat better, go to Barsinghausen or Hildesheim. Everything is perfect here and there are even flowers on the table.

The staff was unfriendly, the food was lukewarm and there was a special request for a wrap and César salad without hard cheese, it just wasn't done :(

Just McDonald's, but with McCafé

20 chicken nuggets were missing, plus the sandwiches and fries were very cold, that's not how you do it, I tried calling McDonald but they didn't answer. I will leave a real and bad review

Food was good. Unfortunately the entire store including the toilet facilities is very dirty!

Out of 10 visits in mcdrive 9 times they don't get the order correctly and forget something. Ridiculous.

CHECK YOUR ORDERS!!! I was missing a pack of mcnuggets and 3 burgers!!! Unfortunately I only noticed it at home, ass card! There are probably people working here who can't even put an order together!

The worst McDonald's ever... incompetent staff and a broken ice cream machine for 2 years

One of the worst McDonald's branches I've ever been to, you order at the counter, you get a receipt that is placed in front of the cash register and is only noticed after you speak to the staff after about 10 minutes of waiting. Then the number appears in preparation, then it jumps to ready for collection and then the number disappears. I was just here to get a menu, almost 40 minutes in this store. The staff is totally overwhelmed and unstructured. The service urgently needs to be worked on. I will definitely avoid this branch in the future. To also write something positive, the food tastes like anywhere else. The ambience is also not appealing as it is totally littered. Too bad MC. Donalds, I hope the right people read it.

I ordered an espresso macchiato and it was brought to me without a spoon, there was whipped cream instead of milk foam, the food was brought to me exactly 20 minutes later and there were no further orders. I didn't like the employees at all.

very disappointed.. I ordered a large Big Mac which had 35 grams... more salad than anything else... never in here again.. not recommended..

Stop MC Donalds, everyone knows it and it tastes the same as always 😉 I particularly liked the new manager of this branch. He is so kind and helpful! Also brings the food to the table yourself and cleans the tables. 👍 Great boss 👍

I really thought you'd nailed it this time, but of course something's missing again. No apple turnover. 7 out of 10 takeaway orders incomplete. But that's normal these days, you have to do everything yourself.

Hello, my review relates to orders via app. When you pick it up, people here are friendly and motivated. Sometimes the waiting time is a little longer, last time we received a small compensation. We thought it was really great and nice! Fries were fresh. Above all: You can order ice cream here without hearing "We don't have it, the machine is broken." A real bright spot compared to other branches! ;-)

The drive was empty, it took almost 20 minutes from ordering to receiving.

There wasn't much going on, there were 8 of them behind the counter. The tables were dirty with food leftovers everywhere, the benches were greasy. The toilets were unclean. If there was a lot to do and few staff, I could understand it a little, but that's it. Well, I will don't go there again.

Nice service Returamt, which is getting old, brought a new coat of paint

The best McDonald's in the world, everyone is happy, the atmosphere is very nice and the food is delicious, just awesome

Waiting hours for hours, some employees were a bit cheeky 😅 Otherwise normal megges

So I don't know what to say. I've never experienced anything like that before. I was at the drive-in here at 3 a.m. I waited 20 minutes for my turn even though I was the only one in the drive. The nice and extremely friendly employee said the store was full and I had to be patient. If 3 customers means a full store, I don't know. After I ordered, I waited another whopping 25 minutes, i.e. I waited over 45 minutes for 2 cheeseburgers and 2 chicken burgers. Impossible !! Employees should be more motivated and work instead of chatting and doing nonsense in the kitchen!! (And throw fries at each other) The food was also cold, which I unfortunately only noticed when I had already set off. The other bad reviews are fully justified!!

...if you order CurlyFries, there should be 100% CurlyFries in the package. If I had wanted fries, I would have ordered those too. Next time I'll take it and go back.

Ordered vegetarian, got meat. It's probably a good idea to check first!

If you have a lot of time, you should go here. It takes an incredibly long time to get your burger. Plus the incredibly slow selection screens. This has nothing to do with fast food. More like very, very slow food.

Sometimes more and sometimes less good. The terminals are sometimes extremely slow. So crowded at peak times that you have to wait a long time.

It's all ok. Nov. 24 Breakfast not very comfortable at 15°C.

Otherwise I was always happy, but the salad is subpar! 2 tomatoes and a cucumber, otherwise just hedge (disgusting lettuce, not the crunchy kind but the disgusting one). Burgers are ok but the salad never again!

The McDonald's is located at the Lgh./Mitte train station and is beautifully decorated for Halloween on the ground floor. The ice cream and the chocolate bag tasted good and were there after 2 minutes with a lot of orders. The burgers looked appetizing and the fries looked fresh. Would order again.

Was pleasantly surprised. Everything is ideal for a small snack

The staff is always very friendly, and the table service is particularly practical

Unfortunately it was very dirty during my visit.

Tables and chairs were not particularly clean. The food is typical McDonalds. Toilet facility 🚽 not particularly inviting.

25 min Wartezeit für einen großen Milchkaffee und eine Portion Pommes. Kaffee lauwarm und die Pommes labberig 😔 Personal wenig motiviert und unfreundlich. Nicht zu empfehlen!

Never waited so long for my food (35 minutes). Some have been waiting for 45 minutes and some have already gotten their money back. Apparently something isn't going as it should here.

Rush hour is all well and good, but waiting 40 minutes for the cold food with two small children is really crap! Staff was completely overwhelmed. Mc Drive, delivery service and table service is probably a bit too much if you don't increase the staff, especially at peak times. Tables dirty, toilets dirty and no soap. Hygiene also leaves much to be desired. The play area upstairs is just disgusting and the three Duplo stones can then be better removed. And it was cold up there too.

I recently visited a McDonald's in Germany and although the food was good, the cleanliness unfortunately left a lot to be desired. The toilets lacked both toilet paper and paper for drying hands, which was very unpleasant. Also the tables could have been cleaner as some of them were obviously dirty. Overall, the store has potential, but the staff should pay more attention to hygiene.

Good location and have a lot of the space and table

The only good thing about this Macdonald is the view of Burger King...restaurant manager can get an introduction (would at least be the best for everyone)

I was there recently, even though it was so late, all the staff were still very friendly.

Extremely long waiting time and orders are mixed up. While you wait, you can watch the rat migration in the parking lot.

Is a Mecces, what else can you say about it? Unfortunately there is a competitor that I prefer. Still stable 👌

...the worst thing I've ever experienced at McDonald's!!!!! Was there on September 15th, 2024, stood in line at the normal checkout, was very visible but was completely ignored!!! After 15 minutes left the branch again and drove to Burger King!!! Today on September 29th, 2024 I thought so, well... if you go there, it could have been a "slip" on the part of the employees for the last time... FAR FROM THE MISS!!!!!! TODAY the situation was like this: entered the branch, stood in line at the normal cash register, waited for about 5 minutes... until then, a nice employee with a French accent said: good afternoon, WE JUST HAVE A WAITING TIME OF ABOUT 40 FOR FOOD MINUTES!!!!!!! I asked again, PLEASE WHAT and WHY would that be??? Answer: Yes... we don't have enough staff!!!!!!! And from a gastronomic point of view, the system is supposed to be a FAST RESTAURANT??? Honestly...waiting 40 minutes for a Mc Smart menu is, in my opinion, ripping off customers!!!!!!!! I will NEVER ENTER THIS BRANCH AGAIN because that wasn't the first time today!!! If Langenhagen cannot cope with the various ordering procedures, checkout, terminal, app, delivery service logistically and staff planning, then the headquarters should really think about it!!! I like to repeat again... "40 MINUTES WAITING TIME" for a hamburger... ridiculous... I WILL NEVER ENTER THE LANGENHAGEN BRANCH AGAIN...that's certain for me!!!!!!!!!! !!!

I usually wait 30 minutes for my orders, which is clearly too long. The food is then cold and not edible. I will avoid this branch.

The food is as usual, but the "bring to the table service" brought us the wrong food...

Biggest garbage mc donalds all order terminals don't work. Use the coupons but get stuck, the staff is also excessively incompetent and can't keep up with everything. Worst branch in Hanover and the surrounding area.

Took forever. Some of the food had been on display for a long time. Cold and sticky unfortunately.

The food was good. Unfortunately the order only came in stages. First the burgers 🍔 and minutes later the fries 🍟. We also had to point out missing sauces and a missing drink, which were then delivered later. Otherwise, the usual good McDonald's quality.

The employees were always nice, but every time the store was noticeably dirty, it was already rancid.

After my Mc Drive visit an hour ago, I was a little shocked and pissed off. I ordered 2 Mc Flurry with Smarties. And when asked about the buns from the hamburger for my son (1 year old) only the buns, they were simply given to me in Braunschweig without any questions or money, but here???? That it's not possible, I would have to eat a whole hamburger without everything, but why pay almost 3 euros for it? You get the buns for cents? And then at the window when paying they said it wasn't possible because they didn't get a tip. I'm stunned? Then you have to work at the right upscale restaurant so you can get tips. So sorry. Bottom drawer and totally hostile to children!

I would like to sincerely thank Lukas for the outstanding effort in organizing everything. Despite lost orders and angry customers who had to wait a long time, you deserve the highest recognition. Your complete dedication to organizing and processing the orders saved the situation. Thank you for your tireless efforts. September 15, 2024 / 8-9 p.m

Bad Mcs don't even do large orders and are rude. If possible I would give 0 stars

The entire area in front of the counter and stairs to the toilets was extremely greasy.

Halbe Stunde warte Zeit für 2 Sachen essen war kalt ,kann man sich in Zukunft sparen liber nach burger king,.............

We waited just over an hour... the store was pretty busy, but an hour is still too much! The fries were like bricks and the burgers were already piled up but just weren't being given out, so our food was a bit cold!! It's a shame

I've been waiting for a milkshake and ice cream for 32 minutes....unbelievable. And we were the 3rd at the checkout and there are now 15 people standing here.

By far the worst McDonald's there is. The waiting times are outrageous, I had to wait over 45 minutes to get the food. I don't even want to know when or if I would have gotten the food if I hadn't even pointed out that I hadn't gotten my food yet. It's a shame that you couldn't rate it 0 stars👎👎👎

McDonald's as you wish. Order executed correctly. Fries fresh, burgers good. I will order there again.

Ordered a McRib twice... got a Big Mac twice. Unfortunately I only noticed it when I got home and now I don't feel like setting off again.

Exactly what you expect from McD.

An hour waiting time at MC Drive because the lady couldn't figure it out and then she was rude No more. 8/29/24. 6-7 p.m

Extremely unfriendly and overwhelmed staff. In addition, everything is full of garbage and some of the food is cold.

We were there to eat on site. About 50 euros for 5 people and even if we ordered the wrong drink, we got the right one for free and with the help of the service, the visit was wonderful except that the tables weren't completely clean. Nevertheless, the visit gave us joy and a great initial expectation from the branch after we came back from vacation.👍😁

15 million years wait but eat Crazy shoutout Cary

So I had to wait 10 years so I could place the order, but food was good, my colleague Max was of the same opinion

It is the best McDonald's restaurant in Hanover. The food is always fresh and tastes delicious. The service is very friendly and always helpful. My son and I always enjoy going there.

Drive in for just one burger takes over half an hour, employees are super unfriendly and I don't need to comment on the food. McDonald's probably doesn't know that they are a fast food restaurant...

We were in this branch for the first time last week. At 4 a.m. because the plane's arrival was late, we went there to have breakfast. The first thing we noticed was the tables that hadn't been cleared, then we tried to order at the non-functioning terminal. Whatever, go to the counter. . Not a soul to be seen anywhere, but then finally an unmotivated person who took the order. Another 15 minutes later the order came and we went to the outdoor area, I've never seen anything like that. . . Garbage as far as the eye could see, on the tables, floor and clearing cart full up to the roof, corresponds completely to the pictures from other customers, sorry never again, actually you have to send the health department there!

The devices for ordering were all there and it took 40 minutes to order a menu. Otherwise everything is good, the employees are friendly 😌

The toilet was clogged and there were lots of paper towels on the floor. The garbage can in the toilet was overflowing. The tables in the dining room were not wiped down and the tablet return stations were overcrowded. The staff was totally overwhelmed during our visit.

McDonald's is very dirty. There is no ice cream, coffee or shakes at night. Even though no one is here, it takes 5 minutes to get a cola.

Very long waiting times even though there was hardly anything going on. The staff was totally demotivated. The order terminals only partially worked. But the worst thing was the cleanliness, everything was very dirty and there were leftovers from the previous guests on the tables. Simply not recommended.

The place looked like shit. There was no place to sit down. Extra requests are also not taken into account. I've never seen such a bad McDonald's.

Very dirty place. Staff very unfriendly. Food tastes good.

Do you think you have problems? I ordered Spezi and Coke arrived. After 20 minutes of waiting

I ordered via the app and had to wait 15 minutes at the counter. Then I realized that two things had been forgotten with only 7 items. At home I noticed that a sauce was missing and the fries were only 1/3 touched and the current campaign stickers were not there. The staff are very slow and don't seem to like customers. Once and never again!

Completely overwhelmed staff and therefore waited forever, men's toilet closed because it was broken, screen with number display broken, food as always at McDonald's.

Unfortunately it's not really clean and the terminals are practically all broken. Only the location near Hanover Airport is great.

Other branches simply do a better job with the standardized food.

We were there after returning from vacation. At 3:00 a.m. The catering area was empty, no customers. It was dirty. There were leftover food on several tables and chips on the floor. Before eating I went to the toilet quickly. The first one was covered in shit all around, including the front edge. There were also skid marks in the second toilet. Then everything disappears. Why can't you clean it when there's no one in the store? They were bored when we entered the restaurant. We waited a whopping 20 minutes for the food and the COFFEE. This McDonald's is really not very inviting. Simply disgusting. Therefore there is only one *

It was still early in the morning, but everything was pretty unclean, from the toilets to the tables and chairs. I've never seen anything like this at MC's

Regular McDonald's Good ambience but nothing special

I've never seen anything like it. Incredible. Everything full of rubbish.

By far the worst McDonald's in Hanover! It tasted very bad and the waiting time was extremely long! Employees unfriendly!

Clean and short waiting time. Excellent!

Was at the counter this morning to order. This woman was very rude so I canceled my order and drove on. I tried to order there around 6:13 a.m. on July 11, 2024. I won't go to this MC again while this woman is there. There will also be a personal complaint.

It's absolutely unbelievable how incompetent and then cheeky and rude the employees working there were at night around midnight. Make you wait 12 minutes at the MC Drive (directly on the intercom) until you can order and then make cheeky, stupid comments, then your colleague is no longer in the mood for criticism and sends his somewhat darker-looking colleague to MC Drive who tries to get me to fool…. Absolutely unbelievable. Then it's better to close the shop at night when you're already overwhelmed on MC Drive with 5 people inside and keep people waiting for a long time and then become rude and say stupid things

There were no people and the order was waiting for a very long time. When they waited, they brought a completely different order

Very poor service, ordered something three times and received something else. Not recommendable!!!

In a steak house you can get a steak quicker than your citizens spend 30 minutes on a cheeseburger and a chicken burger.

The worst McDonald's I know Although many other McDonald's restaurants are no better. There will be no next time for me. Poor quality, poor service, very poor ambience, dirty, untidy, self-service ordering at the terminal is a matter of luck. The customer doesn't feel welcome.

Unfortunately I have to correct my 5 stars. Order at the drive-thru Big Mac menu Apple turnover Small fries Vanilla milkshake Ice cream with caramel That would all be paid for. When I got home I noticed. Big Mac menu Small fries Milkshake Receive. So it's best to check your order at the window.

Staff doesn't listen mcribst and Co. are becoming smaller and more expensive

Update Everything is sorted and it will be reordered. Update There will be trouble again on October 27th, 2022. I've been waiting for over 2 hours and wanted to cancel, but it's not possible. Why are orders accepted when employees are missing and deliveries cannot be made? Complaint has already been sent to the entrepreneur and the MC Donslds headquarters. I ordered via Lieferando. 2 double chesseburgers were missing. I then called and asked for a subsequent delivery. Then I had to hear that it wasn't possible because the drivers weren't insured. Food is forgotten and then I pay €5.98 for nothing. When I got even louder, I was told that I should be friendly or not order anymore. I will never order there again. But my displeasure was successful, as a subsequent delivery was made. That's not how you treat customers.

We often get food at this McDonald's...we actually waited 32 minutes at McDrive today! But that's NOT my point, even though it's unbelievable... I'm not sitting in a steakhouse 😂 I care about the poor people who work there! Having to do everything under so much pressure and then having to deal with annoyed people! A big compliment from me to the staff who are always friendly despite everything!!! Thank you for standing there and doing the job 🤗 Everyone who complains here should do that first! That's not your fault, it's management's! I just wanted to get this off my chest 🙆‍♀️

Worst McDonald's in a long time. Waited an unreasonable 15-20 minutes for a simple menu. Very full, staff completely haphazard and overwhelmed. Dirty and hardly any free spaces. There is a well-known competitor next door, better go there next time. Unfortunately, this has nothing to do with eating quickly.

Although there are 4 people behind the counter and the shop is really not very full, it looks untidy, various tables that have not been cleared, fries on the floor...

We weren't served at the drive, the loudspeaker just said that we were about to be served, but no one came, so we drove away after a long wait.