McDonald's in Hann.Münden

I never expect much from branches of this chain. However, it should be possible to hand out the right burgers. Unfortunately, it wasn't until I got to the hotel that I noticed that there was Chrispy Chicken in the package instead of the M. Right packaging, wrong burger. By the way, when put together correctly it also looks different, the two Chrispy Chickens that I had instead of an M and a Chrispy Chicken, looked more like they were thrown together.

Not necessarily, fries aren't crispy, light and soft, cappuccino is good quality, but in a paper cup without a spoon it's not possible

Unfriendly and long waiting times even with few customers. Staff totally overwhelmed. 1 star is already too much.

Waiting 25 minutes for your food is underground

Disgusting, toilets like a garbage dump, espresso like dirty water and service completely disorganized.

Unfortunately there is still no charging option for electric cars.

Very unfriendly staff. People answer cheekily when you ask for a straw. Never there again

Mustafa the Babo is the widest in the whole Mcs

Unfortunately, the last few times we had to wait for ages and others after us were served sooner. Sometimes the food was cold and inedible. Things were also missing. The service staff do a good job, but unfortunately they always feel understaffed. This makes it neither pleasant for you nor for the guest Edit 02/02/2025: It was Sunday evening and well attended. We ordered at the terminal, paid at the cash register and were served at the table. Everything went quickly and our food was very fresh and hot 🔥 This visit definitely gets a full 5 stars 🌟

Waited 37 minutes for an order in an almost empty restaurant. The floor is just covered in dirt and the employees smile and say “it just takes a while”.

Very slow, only 2 customers in the restaurant.

we ordered our food per app and they didn’t even started our order (30 min) because we were in a rush we had to cancel the order.:( very incompetent

You wait 30 minutes for a coffee, nuggets and a chicken burger. The staff can't be bothered by anything. By far the stickiest and worst branch I've ever been to.

Surprisingly bad location of McDonalds... cold food that smells like frying fat, barely cool drinks without ice and with an endless wait for 3 pieces. I used to wait 45 minutes for an apple turnover. Particularly tasty: an employee picks up trash from the floor with his bare hands, only to grab fries, cup lids, etc. 5 seconds later with the same, unwashed hands. Hygiene standards top ☝🏼

Unfortunately we didn't even receive the food. We waited 30 minutes after Mc Drive ordering. Unfortunately, afterwards no one knew where our order had gone. Guaranteed never again!

It was new for me to stand at the machine to order. I don't think it's so plump, I'd rather order in person. Unfortunately, the double cheeseburger was already too cold.

-Burgers sometimes lukewarm to cold -But otherwise typical Megges -Sometimes friendly, sometimes unfriendly and ignorant if you have questions about the menu or the MC app. - It should be mentioned that there is a man who is overly friendly and even says goodbye to the customers after the meal when the customers leave the restaurant, something I had never experienced before😊

It smells worse in there than any rest area toilet in Bulgaria, the drains are supposedly blocked and the plumber has to be flown in first, it could take a while

Mega great Santa Claus promotion at Mc Donalds on St. Nicholas Day: Children receive coloring/craft templates and Nikolette welcomes them with a little something. Very likeable!!! Please repeat next year. the children and parents are very excited!!

McDonald’s just…. Since you actually do almost everything yourself using the ordering device, you can't really do much wrong on the part of the staff, or there is hardly any service at all. Staff was friendly on the days I was there.

Chaotic, the order is rarely complete or correct! Staff mostly friendly

Visited this morning at around 8am. The chairs were still left on the tables and were only loudly placed in front of the tables during our stay. Basically, I have NEVER experienced a branch where the employees were as unmotivated as they are here in HMÜ. As a manager, I would know what my next steps would be...

Lucy is the best worker from there top

We have made it a habit to check the order we receive for completeness. It has happened several times that it was missing. Last time, the wrong nuggets in the bag were also very annoying because you only noticed it when you got home. A big request to the manager, take the time to train your staff better, if the packets of fries are only half full, i.e. there is as much in a medium fries as in a large one, there is of course a lot of trouble.

However, this is a chain store and nothing more can be said about it. The entrance to the parking lot is a bit weak

The food is only good half the time. Sometimes my burger arrives in pieces with sauce spread all over the thing, but the staff is very personable! And the restaurant itself is always neat, as are the toilets!

The worst McDonald's. The behavior of the employees and the operator himself is appalling. There should be training on how to treat people well.

Simply underground... Waiting forever for food... Staff totally overwhelmed... Food cold... never again

One coffee, two cappuccinos and three apple turnovers to eat on site. All three apple turnovers were lukewarm, almost cold, and we got all three cafés in paper cups as if we were taking them away. Coffee was okay The two cappuccinos only had milk foam with a little coffee at the bottom... The service was catastrophic, The blonde doesn't feel like working and ignores you. Children's department depends on urine 👍. McDonald's, almost empty, but staff overwhelmed. Visually and the children's department is cool... Really can't recommend it

Very tasty food. The employees are very friendly and work very hard. Everything great.

I love your breakfast with your fresh, delicious french rolls

This is a nice place to eat something.

A pure catastrophe, orders take too long then you get the wrong one, it just goes uphill from there. I wouldn't go there anymore

Happy staff and quick service, it was pleasent to visit them every time

Unfortunately incorrect or missing products with every order. Cheeseburgers and chicken burgers cannot be distinguished. Nuggets and fries are usually cold. You get ice cream straight away and then wait 30 minutes or more at low capacity.

Very friendly, clean toilets, food as it should be.

Everything was great, best McDonald's.

Clean store, nice staff, great 👍

Since we live nearby, we come often. The floor is always greasy, sometimes you can't walk and your shoes are slippery! Very long, McDrive often doesn't work and you are asked to order inside and when it does work you have to wait in a car in a parking lot with lots of cars for half an hour. It's terrible!

Habe fast eine halbe Stunde für auf Eis gewartet hab doppelte Menge bestellt kam weniger als sonst aber es schmeckt schönen Tag noch

I don't usually write particularly negative reviews and I usually give every establishment a second chance. But this store is really the last one. We walked in and the area around the order machines was packed. So we decided to order via the app. We sat down at a table that wasn't cordoned off (these table cordoning corona measures have now been over for at least half a year) and that wasn't completely dirty. That limited the selection considerably. After ordering on the app, we waited for about 15-20 minutes. During this time, even customers who came after us had already received their orders. After nothing was brought, I went to the counter and asked. There I was told that table service was not offered in this branch. Why is there this option in the app?! The reason for this, like the closed drive-in, was a lack of staff. Well, okay, but then it just doesn't offer. Then they asked for my pickup number. I didn't know that, it wasn't in the app either, it was table service. But the employee found it through the products we ordered. Then she gave me a bag from somewhere with my order. Of course already completely cold. Wasn't there a company policy that goods produced could no longer be released after 10 minutes of standstill? Well, in principle I would have insisted on freshness, but I just left it because it would be a shame for the food. The icing on the cake was that the whole thing was packed to take away, even though we ordered to eat here. Maybe to save taxes? The friendliness of the employee was somewhere between an annoyed school bus driver and a Cologne taxi driver. For once I can understand that, as crowded as it was it must have been stressful. I went to the toilet too. The hygiene here was also in harmony with the stated staff shortage. No paper in the dispenser, but even more of it on the floor in front of the sink - who can you blame when the trash can is overflowing? I also don't blame the customers who leave the tray on the table, as the overfilled tray trolleys worked on the principle of "put 1 in, 2 fall out". Complaints to management were also made via chat bot. He informed me that the concern would be passed on to the franchisee and that he would contact me. To date, 1 month later, nothing has happened. Conclusion: Worst McDonald's branch I have ever experienced, and this is said by someone who has been to the branch in Celle, in Prague and even at the carnival in downtown Cologne on Saturday evenings (I'm just saying sweet and sour sauce throwing competition in the dining area at 2 o'clock at night)! I understand if there aren't any employees who don't want to bring our fat bastards their daily calorie bomb to the table, then make sure that table service isn't selectable or at least stick signs indicating this on doors and tables! At the latest when a pickup order is received, an employee should notice this and at least let you know. There would have been two stars if at least the management had answered something. I don't expect a refund but at least an apology, a free coffee or something.

We had to wait forever for our food because a burger wasn't ready yet and the service staff was busy elsewhere. Meanwhile all the other dishes were only lukewarm. After the complaint, our order was completely recreated without any problems, so we had to wait again. Catastrophic. You can lose your appetite completely.

Unfortunately, it always takes forever to get your food - especially at MC Drive

Some workers cannot speak a single word to the customer at the checkout. Others in the kitchen can't read which side dishes shouldn't be included. The other person from the drive packs up customers for the drive and takes everything away from the customers who are waiting inside. So almost everything you can collect from incompetent people has managed to be captured by McDonalds. Just ask at the zoo, there are creatures that can do it better!

Waiting 15 minutes for a cappuccino is not possible

It starts when you order and the machines often don't work properly. You often can't communicate properly with the employees. Then you wait 1 hour for your food because the order was forgotten and the food is then served cold. The ambience isn't nice either, everything is dirty and the environment is loud and unrelaxing. Not recommended.

Eating takes 20 minutes even though there is nothing going on. Half of the food is warm. Worst McDonald's in Germany!!

A very bad McDonald's. We waited a very long time for our order. Unfortunately, the tables and seating were very sticky (not so nice :( ) As others have already mentioned, the only drink available during our visit was Cola. When the food came, it was cold and a bit dry. Everything Overall it wasn't a nice stay. You had the feeling that the staff was completely overwhelmed. I wouldn't recommend this establishment, I'd rather drive a few more kilometers to the next one.

Significantly improved since the last visit.

There were very few customers there. McDrive delivery took a long time and then the burgers were just lukewarm. I cannot recommend this branch.

This is the best mcdonalds my coupon code The woman who worked here didn't accept me either, and she gave me her code with my product, so I think it's the best McDonald's

Was there yesterday, ordering took a long time. At least 15 minutes. But we also ordered a little more. We were able to throw away the fries that were raw, we were very disappointed. I ordered Happy Meal twice, unfortunately there were no toys included, my children were very disappointed. All in all a disappointment, we will avoid McDonalds in the future

If I could give 0 points I would want to do that. Worst McDonald's I know. It's not fast food if you wait 20 minutes for 2 burgers and they're also cold.

Nothing was going on and I still waited 10 minutes for a Happy Meal in the drive-in. Like every time.

Unfortunately, the burgers get smaller and smaller over the years and the food doesn't keep you full for long... The feeling is as if the burgers were kept warm for far too long, which unfortunately means that the whole thing looks even after you open the package Very nice staff

Portions are getting smaller, prices are getting higher....toilet broken.....

It always takes a long time before you get your food, and something is often forgotten

This is so far the worst Mcdonald restaurant I have visited. It is slow. Soggy and Cold fries warm soda, but ok burgers.

Very often I don't get what I ordered and sometimes I order something else.

Unfortunately, the tables and seating were very dirty

Probably the slowest fast food restaurant ever... drinks were bottled, burgers were waiting until they were cold... no idea what was going on there. One could have explained it with a sentence or a sign

Clean up every now and then and don't fall asleep, which means fast food takes a minimum of 15 minutes here

Worst McDonald's.. you wait forever every time.. Employees at the counter are usually unfriendly and there is only iced tea and apple spritzer? Why does it take weeks to repair an apparently defective machine?

Yes, what can I say, service is also given a small priority here. You shouldn't expect hot, fresh food here. Thank you very much, we won't be coming back

Went there again today and unfortunately it was still a disaster! The operating terminal does not provide any slips of paper with the pickup number. out! That's why you don't even know what number you have to pick it up! Drinks are filled from an unrefrigerated 1 liter reusable bottle. Fries have a long shelf life before they are served to the customer and are already cold when they are served. Despite repeated requests, the employees were unable to give me a receipt/receipt. Lots of staff available but unfortunately completely uncoordinated. Very long waiting time even though the store was almost completely empty.

“Fast” food used to be much faster and the constant beeping was annoying

It was really bad, I waited 15 minutes for a shake and a cheeseburger and was then attacked. I was so impudent that I should have to do the shupping

No straw, no cloth for MC Ripp. No table was clean, the floor was slippery and dirty, Out of 4 service staff, only 1 who understood the German language correctly and was able to answer adequately.

If we had gone to the McDonalds in Göttingen, we would have been quicker and had warm food... I don't know what's wrong here, but this is the only McDonalds where something is permanently broken and they are overwhelmed with 8 guests.

We waited 50 minutes for food... They probably didn't plant the potatoes until we parked

We have been to this branch several times within a month... never again. Apparently pretty much everything that could be defective is defective. Drinks are unfilled from bottles, terminals are often out of service, and waiting times are very long. The place is very unkempt and washing your hands with soap is like playing the lottery... Last time we visited there was only takeaway food... but guests ate their takeaway food in the restaurant. Something was missing on every visit. The food, especially the fries, are either in the fat for too long, which makes them hard, or too short, which means they are totally wobbly. We will definitely not spend our money in this branch again.

Eating takes far too long, no matter whether the restaurant is full or empty, the service is not good

So to get straight to the point. The food takes far too long for a fast restaurant and some of the food comes to you cold. To summarize briefly, not recommended. Until they notice that something is wrong.

A dirty shop...extremely dirty, the quality of the food is also poor...

A pure catastrophe... I have never experienced a restaurant as bad as the one in Münden... waiting over 30 minutes for the food... then incorrect orders such as 1 slice of meat instead of 2 and the staff barely speaks German, what happened there was pure impudence... none Compensation or something else… The simple fact is that this shed should be closed or properly trained

Not recommended, we waited 1 hour for a juice shop, don't eat here Written on May 30, 2024

Usually a long wait. Defects in defective systems are only remedied very slowly.

Way too long waiting time. 35 mins. “Fast food” is different.

We wanted to order normally via the terminals, unfortunately two of them crashed straight away. When we tried to order at the checkout, it took almost 10 minutes for anyone to even pay attention to us. The cashier didn't understand German and even scanning the coupons was too difficult for her. Just when we thought she had made it, everything had gone wrong. Nothing she had scanned was booked, there was a completely wrong order on the receipt. When we brought this to her attention, we were just told that we couldn't change anything and that we had to accept it now because she couldn't cancel it either. The branch manager also made no attempt at all. Very unfriendly and overwhelmed. A visit is not recommended, even one star is too much here.

Very long wait for apple turnover. Tables outside dirty. Tray return container completely overfilled and not nice to look at.

When it comes to citizens' packaging, you should write on it what is what because yesterday the chili Chiemsee Burger was totally irritating, you go there to say something, you react, etc. Not at all or you don't understand anything. It would be an advantage if you put people there who would react a little better and yesterday acquaintances of mine had to wait a long time to eat because they couldn't close a men's toilet properly. They told me yesterday where my grandson was using the toilet not like that. Tip: You should check the toilets more often if nothing is going on

Unfortunately, fast food works differently...everything takes a long time...even if there are hardly any people in the store. Very uncoordinated

Order machine doesn't give a receipt and waiting 30 minutes for an order that isn't complete is not okay. However, missing parts of the order could be delivered easily.

Unfortunately there was too much ketchup on the burger and it took a while until it was ready.

Arrived at lunchtime, McDrive too. So let’s go to the ordering robot. No Coca-Cola, neither with nor without sugar. No table service. As the only person waiting, I spend a lot of time looking at the work in the kitchen. Every now and then I go to the toilet: THUG! Everything is splashed and dirty, the sink is full of dark crust, no soap, no towels in the dispensers. According to hearsay, the women's restroom provides similarly lasting experiences. Burger lukewarm, although "freshly" prepared. The price for the crappiest junk food diner of the universe of all time is within reach, keep it up, no customer is allowed to come voluntarily a second time, at least I never again.

We often go to the drive in. There have been no drinks for weeks (with the exception of apple juice or bottled water). I'm not sure if this restaurant ever had a working ice cream machine. Of course, it can happen that something is missing from an order, but the waiting times in the Macdrive have now exceeded 30 minutes several times (despite pre-ordering in the app). This is also the only MacD that I know where everyone has to park their car in the drive-in so that the order is then brought to the car. The usual 2-3 minutes per customer in fast food restaurants is guaranteed never to be adhered to. The staff is mostly friendly (but there are also very positive and very negative exceptions). What you get is the usual Macdonalds food, in the usual quality at the usual price.

Absolutely bad waiting time!!! The worst and slowest McDonald's in Germany... Europe-wide... no matter whether it's McDrive or local

The machines often don't work properly. There have been no drinks other than iced tea for weeks and you wait forever for your order. To top it all off, I had to wait 45 minutes for my food! Other guests who ordered far after me got their food before me... I'm not coming back.

The order was displayed as ready for pickup shortly after placing the order, although it then took another 3-4 minutes. This is a really annoying bad habit in some McDonald's branches, including this one. Nevertheless, the food was not fresh, but rather soggy and lukewarm.

Some ordering terminals were out of order and ordering via the app was not possible for the time being due to a technical problem. Some things were missing from the order. This happened for the second time. But the service was friendly and made a professional impression.

For the second time in a few weeks, no drinks left in stock. Just iced tea. The management of the restaurant probably doesn't have it under control. ☹️

It's called FAST food. I haven't waited that long at McDonald's and it wasn't crowded at all... It was still tasty.

It can't be that every McDrive customer has to wait in the parking lot. And then the food is usually not even warm or you wait 15 minutes for 2 hamburgers. Unfortunately, this doesn't just happen once, but every time I go here.

The store was closed even though it says 11 p.m. and it's 10 p.m

Well, ordered food on waiting list number 1! Then it was ready to be picked up and we still had to wait another 10 minutes for cola, etc. If it was available then you asked if there were other drinks and you were insulted!!!!

Unfortunately, the prices were very high, the meat was cold and my family and I got carbonated Coca-Cola, which for me was a failure and I don't recommend it

One of the worst Mc bars ever. The drinks machine has been broken for days, the food is cold, the service is unfriendly, the outside area is dirty and... Trash can full. Simply underground.

Ordered drive in food. Except for the fries, they were delivered completely wrong. Instead of Cola -Sprite. Bacon was missing from all the burgers, etc. etc. Unfortunately we only discovered this at home otherwise we would have complained on site. 28 euros for the bin.

I forgot my order but it was good 👍🏻

I've been waiting 10 minutes for 3 cheeseburgers and a portion of fries. It doesn't work at all