McDonald's in Hann.Münden

Unfortunately incorrect or missing products with every order. Cheeseburgers and chicken burgers cannot be distinguished. Nuggets and fries are usually cold. You get ice cream straight away and then wait 30 minutes or more at low capacity.

Very friendly, clean toilets, food as it should be.

Everything was great, best McDonald's.

Clean store, nice staff, great 👍

Since we live nearby, we come often. The floor is always greasy, sometimes you can't walk and your shoes are slippery! Very long, McDrive often doesn't work and you are asked to order inside and when it does work you have to wait in a car in a parking lot with lots of cars for half an hour. It's terrible!

Habe fast eine halbe Stunde für auf Eis gewartet hab doppelte Menge bestellt kam weniger als sonst aber es schmeckt schönen Tag noch

I don't usually write particularly negative reviews and I usually give every establishment a second chance. But this store is really the last one. We walked in and the area around the order machines was packed. So we decided to order via the app. We sat down at a table that wasn't cordoned off (these table cordoning corona measures have now been over for at least half a year) and that wasn't completely dirty. That limited the selection considerably. After ordering on the app, we waited for about 15-20 minutes. During this time, even customers who came after us had already received their orders. After nothing was brought, I went to the counter and asked. There I was told that table service was not offered in this branch. Why is there this option in the app?! The reason for this, like the closed drive-in, was a lack of staff. Well, okay, but then it just doesn't offer. Then they asked for my pickup number. I didn't know that, it wasn't in the app either, it was table service. But the employee found it through the products we ordered. Then she gave me a bag from somewhere with my order. Of course already completely cold. Wasn't there a company policy that goods produced could no longer be released after 10 minutes of standstill? Well, in principle I would have insisted on freshness, but I just left it because it would be a shame for the food. The icing on the cake was that the whole thing was packed to take away, even though we ordered to eat here. Maybe to save taxes? The friendliness of the employee was somewhere between an annoyed school bus driver and a Cologne taxi driver. For once I can understand that, as crowded as it was it must have been stressful. I went to the toilet too. The hygiene here was also in harmony with the stated staff shortage. No paper in the dispenser, but even more of it on the floor in front of the sink - who can you blame when the trash can is overflowing? I also don't blame the customers who leave the tray on the table, as the overfilled tray trolleys worked on the principle of "put 1 in, 2 fall out". Complaints to management were also made via chat bot. He informed me that the concern would be passed on to the franchisee and that he would contact me. To date, 1 month later, nothing has happened. Conclusion: Worst McDonald's branch I have ever experienced, and this is said by someone who has been to the branch in Celle, in Prague and even at the carnival in downtown Cologne on Saturday evenings (I'm just saying sweet and sour sauce throwing competition in the dining area at 2 o'clock at night)! I understand if there aren't any employees who don't want to bring our fat bastards their daily calorie bomb to the table, then make sure that table service isn't selectable or at least stick signs indicating this on doors and tables! At the latest when a pickup order is received, an employee should notice this and at least let you know. There would have been two stars if at least the management had answered something. I don't expect a refund but at least an apology, a free coffee or something.

Unfortunately, it always takes forever to get your food - especially at MC Drive

We had to wait forever for our food because a burger wasn't ready yet and the service staff was busy elsewhere. Meanwhile all the other dishes were only lukewarm. After the complaint, our order was completely recreated without any problems, so we had to wait again. Catastrophic. You can lose your appetite completely.

Some workers cannot speak a single word to the customer at the checkout. Others in the kitchen can't read which side dishes shouldn't be included. The other person from the drive packs up customers for the drive and takes everything away from the customers who are waiting inside. So almost everything you can collect from incompetent people has managed to be captured by McDonalds. Just ask at the zoo, there are creatures that can do it better!

Waiting 15 minutes for a cappuccino is not possible

It starts when you order and the machines often don't work properly. You often can't communicate properly with the employees. Then you wait 1 hour for your food because the order was forgotten and the food is then served cold. The ambience isn't nice either, everything is dirty and the environment is loud and unrelaxing. Not recommended.

A very bad McDonald's. We waited a very long time for our order. Unfortunately, the tables and seating were very sticky (not so nice :( ) As others have already mentioned, the only drink available during our visit was Cola. When the food came, it was cold and a bit dry. Everything Overall it wasn't a nice stay. You had the feeling that the staff was completely overwhelmed. I wouldn't recommend this establishment, I'd rather drive a few more kilometers to the next one.

Eating takes 20 minutes even though there is nothing going on. Half of the food is warm. Worst McDonald's in Germany!!

Significantly improved since the last visit.

There were very few customers there. McDrive delivery took a long time and then the burgers were just lukewarm. I cannot recommend this branch.

This is the best mcdonalds my coupon code The woman who worked here didn't accept me either, and she gave me her code with my product, so I think it's the best McDonald's

Was there yesterday, ordering took a long time. At least 15 minutes. But we also ordered a little more. We were able to throw away the fries that were raw, we were very disappointed. I ordered Happy Meal twice, unfortunately there were no toys included, my children were very disappointed. All in all a disappointment, we will avoid McDonalds in the future

If I could give 0 points I would want to do that. Worst McDonald's I know. It's not fast food if you wait 20 minutes for 2 burgers and they're also cold.

Nothing was going on and I still waited 10 minutes for a Happy Meal in the drive-in. Like every time.

Unfortunately, the burgers get smaller and smaller over the years and the food doesn't keep you full for long... The feeling is as if the burgers were kept warm for far too long, which unfortunately means that the whole thing looks even after you open the package Very nice staff

Portions are getting smaller, prices are getting higher....toilet broken.....

It always takes a long time before you get your food, and something is often forgotten

This is so far the worst Mcdonald restaurant I have visited. It is slow. Soggy and Cold fries warm soda, but ok burgers.

Very often I don't get what I ordered and sometimes I order something else.

Unfortunately, the tables and seating were very dirty

Probably the slowest fast food restaurant ever... drinks were bottled, burgers were waiting until they were cold... no idea what was going on there. One could have explained it with a sentence or a sign

Unfortunately, the last few times we had to wait for ages and others after us were served sooner. Sometimes the food was cold and inedible. Things were also missing. The service staff do a good job, but unfortunately they always feel understaffed. This makes it neither pleasant for you nor for the guest

Clean up every now and then and don't fall asleep, which means fast food takes a minimum of 15 minutes here

Yes, what can I say, service is also given a small priority here. You shouldn't expect hot, fresh food here. Thank you very much, we won't be coming back

Worst McDonald's.. you wait forever every time.. Employees at the counter are usually unfriendly and there is only iced tea and apple spritzer? Why does it take weeks to repair an apparently defective machine?

Went there again today and unfortunately it was still a disaster! The operating terminal does not provide any slips of paper with the pickup number. out! That's why you don't even know what number you have to pick it up! Drinks are filled from an unrefrigerated 1 liter reusable bottle. Fries have a long shelf life before they are served to the customer and are already cold when they are served. Despite repeated requests, the employees were unable to give me a receipt/receipt. Lots of staff available but unfortunately completely uncoordinated. Very long waiting time even though the store was almost completely empty.

“Fast” food used to be much faster and the constant beeping was annoying

It was really bad, I waited 15 minutes for a shake and a cheeseburger and was then attacked. I was so impudent that I should have to do the shupping

No straw, no cloth for MC Ripp. No table was clean, the floor was slippery and dirty, Out of 4 service staff, only 1 who understood the German language correctly and was able to answer adequately.

If we had gone to the McDonalds in Göttingen, we would have been quicker and had warm food... I don't know what's wrong here, but this is the only McDonalds where something is permanently broken and they are overwhelmed with 8 guests.

We waited 50 minutes for food... They probably didn't plant the potatoes until we parked

We have been to this branch several times within a month... never again. Apparently pretty much everything that could be defective is defective. Drinks are unfilled from bottles, terminals are often out of service, and waiting times are very long. The place is very unkempt and washing your hands with soap is like playing the lottery... Last time we visited there was only takeaway food... but guests ate their takeaway food in the restaurant. Something was missing on every visit. The food, especially the fries, are either in the fat for too long, which makes them hard, or too short, which means they are totally wobbly. We will definitely not spend our money in this branch again.

Eating takes far too long, no matter whether the restaurant is full or empty, the service is not good

So to get straight to the point. The food takes far too long for a fast restaurant and some of the food comes to you cold. To summarize briefly, not recommended. Until they notice that something is wrong.

A pure catastrophe... I have never experienced a restaurant as bad as the one in Münden... waiting over 30 minutes for the food... then incorrect orders such as 1 slice of meat instead of 2 and the staff barely speaks German, what happened there was pure impudence... none Compensation or something else… The simple fact is that this shed should be closed or properly trained

A dirty shop...extremely dirty, the quality of the food is also poor...

Not recommended, we waited 1 hour for a juice shop, don't eat here Written on May 30, 2024

Usually a long wait. Defects in defective systems are only remedied very slowly.

We wanted to order normally via the terminals, unfortunately two of them crashed straight away. When we tried to order at the checkout, it took almost 10 minutes for anyone to even pay attention to us. The cashier didn't understand German and even scanning the coupons was too difficult for her. Just when we thought she had made it, everything had gone wrong. Nothing she had scanned was booked, there was a completely wrong order on the receipt. When we brought this to her attention, we were just told that we couldn't change anything and that we had to accept it now because she couldn't cancel it either. The branch manager also made no attempt at all. Very unfriendly and overwhelmed. A visit is not recommended, even one star is too much here.

Way too long waiting time. 35 mins. “Fast food” is different.

Very long wait for apple turnover. Tables outside dirty. Tray return container completely overfilled and not nice to look at.

When it comes to citizens' packaging, you should write on it what is what because yesterday the chili Chiemsee Burger was totally irritating, you go there to say something, you react, etc. Not at all or you don't understand anything. It would be an advantage if you put people there who would react a little better and yesterday acquaintances of mine had to wait a long time to eat because they couldn't close a men's toilet properly. They told me yesterday where my grandson was using the toilet not like that. Tip: You should check the toilets more often if nothing is going on

Unfortunately, fast food works differently...everything takes a long time...even if there are hardly any people in the store. Very uncoordinated

Order machine doesn't give a receipt and waiting 30 minutes for an order that isn't complete is not okay. However, missing parts of the order could be delivered easily.

Unfortunately there was too much ketchup on the burger and it took a while until it was ready.

Arrived at lunchtime, McDrive too. So let’s go to the ordering robot. No Coca-Cola, neither with nor without sugar. No table service. As the only person waiting, I spend a lot of time looking at the work in the kitchen. Every now and then I go to the toilet: THUG! Everything is splashed and dirty, the sink is full of dark crust, no soap, no towels in the dispensers. According to hearsay, the women's restroom provides similarly lasting experiences. Burger lukewarm, although "freshly" prepared. The price for the crappiest junk food diner of the universe of all time is within reach, keep it up, no customer is allowed to come voluntarily a second time, at least I never again.

We often go to the drive in. There have been no drinks for weeks (with the exception of apple juice or bottled water). I'm not sure if this restaurant ever had a working ice cream machine. Of course, it can happen that something is missing from an order, but the waiting times in the Macdrive have now exceeded 30 minutes several times (despite pre-ordering in the app). This is also the only MacD that I know where everyone has to park their car in the drive-in so that the order is then brought to the car. The usual 2-3 minutes per customer in fast food restaurants is guaranteed never to be adhered to. The staff is mostly friendly (but there are also very positive and very negative exceptions). What you get is the usual Macdonalds food, in the usual quality at the usual price.

The machines often don't work properly. There have been no drinks other than iced tea for weeks and you wait forever for your order. To top it all off, I had to wait 45 minutes for my food! Other guests who ordered far after me got their food before me... I'm not coming back.

The order was displayed as ready for pickup shortly after placing the order, although it then took another 3-4 minutes. This is a really annoying bad habit in some McDonald's branches, including this one. Nevertheless, the food was not fresh, but rather soggy and lukewarm.

Absolutely bad waiting time!!! The worst and slowest McDonald's in Germany... Europe-wide... no matter whether it's McDrive or local

Some ordering terminals were out of order and ordering via the app was not possible for the time being due to a technical problem. Some things were missing from the order. This happened for the second time. But the service was friendly and made a professional impression.

For the second time in a few weeks, no drinks left in stock. Just iced tea. The management of the restaurant probably doesn't have it under control. ☹️

It's called FAST food. I haven't waited that long at McDonald's and it wasn't crowded at all... It was still tasty.

It can't be that every McDrive customer has to wait in the parking lot. And then the food is usually not even warm or you wait 15 minutes for 2 hamburgers. Unfortunately, this doesn't just happen once, but every time I go here.

The store was closed even though it says 11 p.m. and it's 10 p.m

Well, ordered food on waiting list number 1! Then it was ready to be picked up and we still had to wait another 10 minutes for cola, etc. If it was available then you asked if there were other drinks and you were insulted!!!!

One of the worst Mc bars ever. The drinks machine has been broken for days, the food is cold, the service is unfriendly, the outside area is dirty and... Trash can full. Simply underground.

Unfortunately, the prices were very high, the meat was cold and my family and I got carbonated Coca-Cola, which for me was a failure and I don't recommend it

Ordered drive in food. Except for the fries, they were delivered completely wrong. Instead of Cola -Sprite. Bacon was missing from all the burgers, etc. etc. Unfortunately we only discovered this at home otherwise we would have complained on site. 28 euros for the bin.

I forgot my order but it was good 👍🏻

I've been waiting 10 minutes for 3 cheeseburgers and a portion of fries. It doesn't work at all

Already visited a few times. You think that something will change, but no:! Eating still takes a long time. (Last order: milkshake, cheeseburger and a 20 nuggets) Almost 20 minutes. And the store was empty! Sauce was also missing. That was my last visit.

My children have grown up from waiting too long

Food as always, waiting times unreasonable, over half an hour even though the restaurant was empty.

Very unclean restaurant, the last MC I would ever eat at again. Staff incompetent

Unfriendly staff, no table service, everything totally dirty, it takes forever until the food is served cold, instead of working you just laugh and chatter

Lack of hygiene! Norovirus caught! Staff don't feel like working. The floor in the kitchen was extremely dirty. This branch should be closed.

Dog fed by saleswoman in restaurant, continued to serve customers without washing hands.

Food is okay, but the cleanliness, especially in the toilets, leaves a lot to be desired. Despite multiple notifications, there is no response. The doors are also not lockable, something like that doesn't work at all...you should really inform the headquarters.

Makes the double cheeseburger cheaper again. I'm fine up to here😡. The Mc Flurry also costs way too much. 4.19€ I think my pig is whistling🐷but the food is delicious

Bad staff and endless waiting times even though you only ordered 1 thing

I've never waited so long at McDonald's. Food cold. Floor slippery with grease. Without words

I waited 1 hour for my food at the drive in

Food is well prepared. Ambience and service can be good or very chaotic.

Sehr sauber und schnelle Bedienung!!!

Die Bedeutung "FastFood" hat hier eine ganz neue Bedeutung für mich bekommen. Ich hätte es eher als "SlowFood" bezeichnet. Geschlagene 20 Min. musste ich auf meine Bestellung warten, nicht das man denkt ich hätte für eine Fußballmannschaft bestellt, nein - es waren zwei Hamburger TS, zwei Chicken-Burger und ein Happy-Meal. Das alles habe ich sogar über die App bestellt gehabt, das kann es wirklich nicht sein. Es war wie ein Hühnerstall in dem ein Fuchs durchstreift - alles konfus rumgelaufen ohne Planung.

Manchmal ist der Besuch die reinste Katastrophe mit Wartezeiten von 45 Minuten und manchmal geht es schneller. Es kommt immer drauf an, wer an dem Tag da arbeitet. Aber die meiste Zeit bekommt man den Eindruck, dass die meisten da komplett überfordert sind.

Sehr kalt im Laden, unverschämt, Gäste frieren

Sehr freundlich 🤗 . Aber mit -9⁰C ohne Heizung geht es nicht.

Wie fast jeder mecces. Sehr schnelle Bedienung 😃

Es dauert schon fast 20 Minuten das ich das Essen nicht bekomme ….. und der Service ist momentan sehr langsam anscheinend

Mit Abstand der langsamste McDonald den ich je gesehen habe. Bei einer von zwei Bestellungen fehlt etwas in der Tüte. Dann lieber etwas anderes oder die Kilometer investieren und in ein anderes McDonalds fahren.

Für ein Fastfood-Restaurant sehr langsam. 35 Minuten Wartezeit. Und dann noch falsche Artikel in der Tüte. Das geht besser

Personal versteht kaum Deutsch vergessen einiges oder total falsch....auf Heißgetränke wartet mal mehr als 5 min....

Sehr schöne McDonald's Filiale in Hann. Münden auf der Rückfahrt Landstrasse statt Autobahn Gö nach KS genutzt

Bestellung nicht korrekt ausgeführt

Man muss sehr lange auf sein Essen warten was ja eigentlich nicht der Sinn ist...

Kein Frühstück, Umweg von der Autobahn für nichts. Nachtrag zur Antwort unten: ich stand ja gestern, an einem Samstag, leibhaftig um kurz vor 10 Uhr in eurer Filiale und der einzige sichtbare Mitarbeiter sagte mir: „Wir haben nur Burger.“ Ich habe die Rezension nicht erfunden!

Müll auf den Tischen Lange Wartezeiten Grottenschlecht

Echte Blumen auf dem Tisch, freundliche Bedienung, sauber

Nach der Bestellung musste man nach gut 30 Minuten nachfragen was mit dem Essen ist. Sauberkeit der Tische geht so garnicht.

Alles sauber essen war für mc Donalds gut Service schnell nur der MC Rip hatte echt wenig Zwiebeln

Wer das Essen von MC mag wird auf seine Kosten kommen.

Extrem lange warte Zeiten, egal zu welcher Uhrzeit und Auslastung des Lokals. Vierte Mal in Folge ab 20:00 Uhr "Eismaschine Defekt".