McDonald's in Landsberg am Lech

Very poor service. I waited 10-15 minutes for my order (2 iced coffees and a slice of cake). When I called with my number, my order was set aside while others were already being served. Very poor, but otherwise everything was great... 0 points for the staff, 10 points for the restaurant.

We ordered two cheeseburgers and got a cheeseburger and a chickenburger

There was the BTS thing and sakura sprite net😠😟🥀

It's the most expensive McDonald's I've seen anywhere in the world. And you don't get good food or good service for that. Always check your food! And if possible, stay away from this McDonald's.

The McRip wasn't cooked properly and didn't come with any sauce. The Rojal RS hamburger was lukewarm, the cheese wasn't runny, and it didn't come with any sauce. I've never had one so bad.

The McDonald's in Landsberg am Lech has undergone a fantastic renovation. It has a great indoor and outdoor area. Ordering is only possible at the counter. We were there on a Friday evening and the place was packed. We'd be happy to go again.

Plan on plenty of time, even if it's empty. A 25-minute wait is expected.

Very clean and well-maintained, but unfortunately, three things were missing from our order, which we then had to complain about three times.

Not recommended. A first-class restaurant has been replaced by a third-class MD. The beloved pork schnitzel with mushroom cream sauce and fries is no longer available. Another rest stop where no one stops anymore.

The staff are rude and unwelcoming. I also waited 20 minutes for my food, even though there weren't many customers, and the food was cold.

Since I was in a hurry again, I made a quick trip to McDonald's today and picked up a bag containing a chicken burger, a pack of chicken nuggets, and a small portion of fries. I've never had such bad food, and for 15 euros, no less! The nuggets had been reheated several times, the breading was tough, and the chicken was tough and dry as a sheet – they were only good for the trash! The fries were also soggy and cold and tasted really old. And the chicken burger wasn't much better in the end. I'll definitely be avoiding that place for a while!

Please note: there's no MC Drive-In, and there are no designated parking spaces for MC D orders. You can only go to the rest area.

It's a shame that the employees are too lazy to prepare the items they advertise and instead spend all day claiming that the desired dish is "out of stock." August 10, 2025, 6:22 PM at the drive-thru counter!

Ordered McCafé and got a vending machine coffee. Then tried to brew a small and a grande cappuccino with one espresso dose. I'm speechless!

The fries were amazing, but what was the big deal about my burger being meatless? We had to wait, our order was brought outside to our waiting area, and then this happened? Not nice, especially since you're paying the full price. Then at least double-check to make sure it's right. And put more effort into assembling the burger, so it doesn't fall apart completely when you take it out of the package. Your customers will thank you. Best regards

We were passing through and stopped at the McDonald's Drive-In. The parking lot was full, so we parked across the street.

The food was unfortunately terrible, the fries were cold, and the Big Mac was already dead several times. The Samurai Mac looked like it had a lot more sauce in the picture. What came out was a burnt bun with onions next to the burger. This was by far the worst McDonald's I've ever eaten at. The service brought the food to the table without any accessories. In other words, you could wipe your hands in your pants. Not nice, unfortunately.

Looks nice after the renovation. We usually stop there in the morning, so no queues, lots of places to sit. The food was all good, the price a little bit too high for what you get I find But my main complaint - lots of flies. What is that about?

So, I just got home with my order. Unfortunately, my burger for €8.49 was missing! Sorry, how difficult can it be to read an order from a piece of paper and put it in a bag? Sure, it's my own fault; I didn't check. Still, it really annoys me!

It turned out really nice after the renovation.

At 7 am, there was still no one there, and the automatic ordering machine wasn't working either. At 7:05, a terribly rude woman came out, who, in response to my husband's perfectly polite question - which he couldn't even finish - blindly said "wait a minute" twice!! Disgusting. We're sorry that this is the place to be instead of a regular tray restaurant. The sandwich was also thrown together. We've stopped here every time we've been on our way, so far. After that, we'll just have our own sandwich. If you don't want to work in a place like this, don't work there. We're polite and understanding; we don't want a smile or a nice greeting anymore, but this is a no go! The fact that that lady pulled herself up ahead of the 3 busloads of Spanish students (who didn't even want to order there, they just stopped for the toilet and a little cleaning) is not our problem. Take magnesium!

Well I'll start with the shop itself, looks nice but the staff, I can't recommend it, they forgot to fill out a page on my bic mac, no problem, mistakes happen, go there and ask if something can be done, they said yes, we'll make a new one, a brazen lie, in the end I just got a petticoat on top, they also forgot my sauce for the fries and my ice cream was fizzy and didn't taste good, a brazen lie and lots of mistakes, no recommendation.

First of all: I order via the app before using the drive-through to keep communication to a minimum and eliminate errors. After selecting and configuring a double menu, this isn't possible in the branch I've already selected, and I have to configure the entire menu again... The ladies at the window are completely unmotivated and simply withhold six chicken nuggets from an order for two people. Parked the car, went in, no apology for not being there or anything. This obviously happens quite often in this store, judging by the other reviews. It's bordering on fraud when parts of orders are constantly "forgotten." Fries were cold, not even lukewarm, after a 10-minute drive. The rest of the food was average Maccas. I won't be seeing that store again anytime soon!

It's crazy. Charging a lot of money for cheap junk.

Incompetent staff. Either something's missing or you get the wrong product. I come here again and again, and there's always something wrong.

As is standard for McDonald's, they do not deviate from their operating principles.

Terribly slow. Yes, the spatial remodeling was successful. The chaos surrounding ordering, processing, and service is unlikely to be improved with the current staff.

Very expensive these days and the staff are as clueless as a pizza Margherita

I actually don't want to give any stars at all, this is really the last time I'll eat ice cream here... I got a completely different ice cream to the one I ordered and when I went to clarify it, after a second I got a Mc Sunday that had been sitting there for a hundred percent for a while, it was so runny and I find that really awful!!!

The atmosphere is very pleasant. The cleanliness is excellent! The staff is particularly friendly and accommodating. Furthermore, orders are brought out extremely quickly and freshly via table service.

The sauce was empty and there were no (!) toppings for the McFlurry. The wrong sauce was on the burger, which was probably also empty 🤌🏼 The tables were dirty and the monitors weren't working properly.

Much too incompetent to read your order.

Quick and delicious takeaway food.

Overwhelmed employees long waiting time for cash payments

Beautifully renovated and great service

The restaurant has since been renovated again, so I'm changing my review. The restaurant is now clean, the restrooms are OK, but the staff is a disaster. Hardly any order is complete, and it takes an incredibly long time to get your food. Very annoying for the customer, who now has to pay quite a lot for slow-cooked fast food.

The store has been newly renovated and looks modern, which is very positive. Unfortunately, the service leaves a lot to be desired – the staff seems unfriendly, and during my visits, orders were left incomplete several times.

They constantly forget to put food in the order and rip you off. I don't recommend it and it's overpriced.

I'm stunned. I ordered a McFlurry today and received it like this (see picture). It's truly a disgrace to dish it out to customers like this. After all, I ordered ice cream, not soup!!!

I love going there to pee on my monthly autobahn drive. The bathroom is always clean but sometimes the printer for the receipt doesn't work and the card machine doesn't work either. It's good to carry cash.

Friendly service, multiple smartphone/laptop charging outlets!...and since the renovation, the restrooms have improved ventilation...

Modern and good. The only thing that needs improvement is cleanliness, which would give it 5 stars.

Great Mecces! The staff are all very friendly and accommodating, and there's a playhouse outside again!

We regularly go to LL or Türkheim. 90% of the time, we pick up food at the drive-thru. Unfortunately, I have to say that out of 10 orders, 8 of them are missing something. And it's not just a sauce, but often a burger or fries. We never leave without checking! It's just so annoying when you have to go back and complain every time. We went there after the reopening and ate there. Unfortunately, it was our last time. The cheeseburger at the Happy Meal was lukewarm, the toy was wrong, and the Big McQueen was completely cold! Two sauces were missing, and the two double cheeseburgers were also cold. When I complained, they didn't even apologize. I got the sauce right away. The burgers were taken away, and I stood there waiting forever. When the lady came back and I was still waiting, she turned around and went to get fresh burgers. Unfortunately, communication with the employees is also very difficult... We won't be doing anything more than maybe picking up something at the drive-thru. What a shame!!!

First of all, I usually only write reviews when something is really positive or really negative. This McDonald's used to be very good. I never thought I'd ever review a McDonald's because, as chain restaurants, they're always the same. Unfortunately, McDonald's Germany seems to be getting worse when it comes to monitoring its contractual partners. This restaurant is a negative example. It was recently renovated, which would actually be a positive, but the employees aren't any more motivated or friendly to customers because of it. To get to my visit today: I was driving through the McDonald's drive-thru with my family around 2 p.m. today. The employee (clearly annoyed by people who come to McDonald's even during their shift) was checking out another car while she was taking my order and was simultaneously talking to other employees who were apparently on their way home or taking their break. This conversation was therefore conducted between four parties and in two languages ​​without the headsets being turned off. So, we only understood garbled nonsense at the counter. When I complained and asked if she would take my order, all I got was "I still have to check out the others." After I complained, I wasn't even given a second glance at the counter. Of course, in addition to the food that had been sloppily stuffed in, there were also other things missing. The kids thought it was pretty silly that they didn't get a toy or a fruit squash. Considering that McDonald's has invested a lot of money in making sure even a trained monkey can do the job, this is definitely a poor performance. If you want to know what McDonald's products really taste like and be treated nicely, you should check out the McDonald's in Gilching on the A96. Everything works here, and it tastes good, too.

Nice, clean, real flowers on the tables (!), friendly personal, good coffee.

I quite like the new ambiance. Downside: the tables are a bit too small now. When adults sit opposite each other, you have to watch where you put your feet. We ordered table service. We had to wait almost half an hour for the food, even though it wasn't busy at the time.

We've been coming here every now and then for years because we thought it was the nicest McDonald's in the area. Now, after the renovation, we won't be coming back. No more chance to sit comfortably in the McCafé. Everything seems noticeably smaller and more open. Much less comfortable. Unfortunately, a significant downgrade. Unfortunately, I'm not the only one who thinks so... It's a shame.

Too bad! Unfortunately, it's been completely remodeled, and the flair (yes, I'm serious) of a rather unusually pretty MD is completely gone. Now it looks exactly like a fast food joint in Barstow or Bakersfield 😖

After the renovation, the place is super well-structured, the staff are competent and the food is also good. The price is negotiable :)

It's busy on warm days, and you'll have to wait at the checkout for at least half an hour, but you get a free McFlurry. The wait was far too long in this warm weather; it makes you feel like you're melting.

I imagine myself having a cheeseburger again after more than two years, and then for €2.50 you get a cheeseburger the size of a 5-mark coin. What a disgrace!!

It doesn't work! They say the right numbers and put the wrong orders in the bag! My little one and I were very disappointed! We paid for it and got completely different things!

I didn't get my order and after I was put to the test what I paid, I was also ripped off because of the price. All in all, I can no longer recommend the store after the renovation.

I go very often to Landsberg mc Donalds very nice service always say hello always happy to go to Landsberg

CLOSED FOR RENOVATION, OPENING ON 22.5.25

I was in the drive in, had ordered my food with sauces and several tubes of mayonnaise, also for the Chicken McNuggets sauce, and when I was back on the motorway, I had to see, even though I was waiting in the drive, that all of the sauces where I paid weren't there. Who wants to turn around and drive 30 km for free? So be careful, check carefully because this has happened to me several times now at this McDonald's, that the sauces were missing. But since I travel a lot, I forgot that it was this McDonald’s. So I was just in front of you all. Look carefully at what's in your bag.

17 years ago I fell asleep here after a night of drinking and at 6 in the morning the employees gave me an orange juice while they cleaned the shop. Unforgettable. We had just been talking about it and laughing. Greetings to LL

Yes, very clean premises. Staff very friendly and helpful to people with disabilities

I recently ordered food from you and specifically stated a few extra requests. Unfortunately, despite this information, I received the wrong food. I then contacted one of your employees to clarify the issue. However, instead of finding a solution, they discussed things with me, which I found to be extremely unprofessional. I asked to speak to the shift manager, but the person who came to me claimed to be the shift manager himself - although he clearly came from the kitchen area and didn't give the impression of being in charge at all. Because of this bad experience and the disrespectful treatment, I ended up throwing away my food. I am very disappointed in the way customer concerns have been handled and I expect an explanation and appropriate compensation for this incident.

The toy was missing from the Happy Meal, the employee only gave it to us grumblingly + 1 MC Rip was also missing. The other one had almost no BBQ sauce. Toilets were very dirty and had a disgusting smell. McD toilets are always pretty ugly, but this was disgusting.

Every now and then you just get weak - and boom, you're sitting in a fast food restaurant again. You're always in good hands at McDonald's. There is now even a decent selection of plant-based products. In the end, everyone has to know for themselves whether this is really that much healthier. I think you can't go wrong with classics like the Big Mac. As long as you don't constantly eat fast food, it won't harm your health. So if I had to choose a fast food chain, McDonald’s would definitely be my favorite. Always my first choice when traveling as a stopover on the journey. You just know exactly what you are getting.

The food was cold, looked like taken out of the dumpster and the staff was very rude

Unfortunately, the burgers were thrown together completely carelessly, as we usually know, but that was extreme. And the staff probably doesn't know how to say hello or goodbye... a little friendliness and care for their own product would be desirable.

Unfriendly employees. I wanted to ask something, they rejected me and behaved disrespectfully. The counter didn't work so I wanted to check out and was immediately insulted

Not clean especially the tables...

This exit is a dead zone. If requested after the accident, no access to camera images will be given

Simply great, one of the few McDonald's that really deserves all 5 stars. Service was great, fast, friendly. The food tasted good and the atmosphere was good.

I usually use the McDrive. It's a good McDonald's, with friendly or, at worst, neutral employees. The parking lot is very well-maintained and full of plants. So, fortunately, there are still franchisees who care about this sort of thing. Thumbs up.

We were there on Sunday at 2 p.m. The restaurant was packed. But the food was ready super quickly. Everything was excellent. And the tables were cleared very quickly. I definitely recommend this restaurant.

Half of the order didn't arrive or was wrong and cold. Unfriendly staff. One of the worst McDonald's I've been to.

The toilets were very narrow and dirty, the soap dispenser was empty, a filter change warning was active on the hand dryer, all items ordered were cold, missing drink and wrong sauce. When I complained, there was already another customer at the counter whose order was also incomplete.

March 18, 2025 10:45 p.m Waiting times of up to 20 minutes No boss left without a trace and no one knew where the lady was. The kitchen had dirty food everywhere on the floor. The bags in which you put the groceries were also on the floor. Goods not replenished sufficiently (no rush hour!!!) (staff totally overwhelmed except for the young gentleman) It's time for the health department to take a look or you should consider closing this branch. It's a shame that the store has slipped into such a negative... & the tip of the iceberg of the burgers was also still cold.

Was quite decent, only the burgers were not so well wrapped

Best McDonald's. Super helpful staff and management. They helped me when the battery in my electric car was almost empty!!! You are great

It’s just McDonald’s like everywhere else

fries sometimes soggy, with a lot of luck fresh and crispy

Every time I order via app with table service and wait and wait and nothing happens! After 10 minutes I go forward and ask when my order will arrive. Until then, it had not even been prepared, let alone taken into account. This time it was blamed on a new employee. Annoying when you have to wait so long with a child... impossible. The burger buns are now as flat as flounder...

Underground service!!! Special the lady at the checkout. Went there at 12:30 a.m. and were very rudely told that the restaurant closes at 1:00 a.m. anyway and that we should leave. The food was okay, but we were only allowed to leave the restaurant through the back entrance.

It's just not my thing but when you get too hungry it has to be done

No matter when I order, via app, drive-thru, or restaurant, something is always missing or wrong. It's very annoying and also sad for the child when a toy is forgotten (if there's anything halfway decent) or nuggets are swapped, and you end up with this disgusting plant-based garbage.

Always fresh flowers ! The store is usually packed, children's volume is high .. Internet stable..

It's been busy and a bit chaotic today. Since I stopped eating carbohydrates and basically only eat the inside of the burger, I feel like the insides (meat, etc.) are getting smaller and smaller.

tastes like fart and doesn't look wholesome

The toilets are a complete disaster. They smell horrible, they probably haven't been cleaned in ages. You even have to flush the toilet because there's blood-stained toilet paper in the toilet from the previous users. It's simply horrible beyond belief. I'm truly shocked.

Simply awful. The first time, the drink (Coke Zero) was left out of the menu. The second time, I got a McSundae instead of the McFlurry I ordered (and paid for, of course). So incredibly mindless. 😡

I should say McDonald, but this is big one, less friendly and a bit less friendly.

Yes, fast and clean and very polite.

Typical McDonald's. You don't get what you see in the photos.

I ordered a hot drink (actually McCafé) via the app. Then you can't get it at the café counter. I should go to the normal counter. Then it's not finished again. “Yes, it's busy today.” great service. Waited over 10 minutes... at least the drink tasted good.

We will avoid this McDonalds! Because we know there is another way. Toilets are very dirty, unhygienic and it smells very unpleasant (or rather, it stinks so much!) If the kitchen is cleaned so neglectfully, it's better not to eat anything. The order will then be delivered incomplete. (Be sure to check in McDrive!) The quality of the nuggets is not good at all compared to other McDonalds. The tray shelves are overflowing. I'm actually a fan of McDonalds, but since prices have risen so much in recent years, at least the quality and service should be up to par!

We returned the tortilla because it couldn't be secured.. we could also have forgotten the napkins. Service level zero.

Horror, cold and old food, tortilla was sticked to paper, tastes like gummy sneaker... never again Toilet stinks like someone taked a dump in front off door... terrible terrible...rather go somewhere else, for thar money not not worth... 🤢🤢🤢

terrible place, not worth visiting, one of the worst McDonald's I've ever been to!!!!

Forgot sauces for nuggets and fries! McRösti dry - not enough sauce.. There was nothing going on! "Thank you for your honest opinion and next time you will contact the customer hotline" no compensation, nothing.. Times are changing! You have to swallow the mistakes and the customer pays, not a king. That's it for now with the golden M!

The orders rarely arrive at the table hot. Two out of three citizens are only lukewarm, orders are often incomplete (but were always completed without any problems when a complaint is made), the cleanliness of tables, seats and even the restaurant floor often leaves a lot to be desired. It used to be much better and cleaner here.

The waitress simply didn't bring me my apple turnover

Horrible, everything looked like food for a pig just tossed around and what was a bonus it tasted like it was cooked yesterday, cold and disgusting, never eat here again!!!

Breakfast was tip top. The coffee in particular tastes good.

If you order in the drive-thru, be sure to check. Luckily we only come here 4-5 times a year, but something is always missing.