McDonald's in Freising

Since the renovation, it's been a disaster. Endless wait times, cold food, sloppily topped (the filet of fish only had half a slice of cheese on it), the M and Big Tasty Bacon looked like they'd just been thrown in a box. On top of that, everything is cold. A complete order is a dream. Something's always missing. The only friendly employee is the man in his fifties who brings food and cleans up.

McDonald's with the new terminals means you can place even more complicated orders in peace. Only drawback. Parking lot is too small. Had to park in a parking bay on the other side of the street

I got a Minecraft menu. They forgot my fries. I cried the whole car ride. please never forget😔

McDonald's was worse than I ever expected. Not only was the service unprofessional and poor, but the restaurant manager behaved in an extremely inappropriate and unacceptable manner. Their interactions were rude and disrespectful which made the entire experience hugely disappointing. It is unfortunate to encounter such behavior in a place that is supposed to provide respectful and friendly service. I hope that the necessary measures will be taken to improve the quality of service and ensure that customers are treated with respect in the future.

It is a very bad restaurant, the meat is mixed together

I find it extremely unhygienic to work with long nails, let alone artificial ones! Both employees and shift managers had grown-out artificial nails! This should be banned for people working with food!

Ordered takeaway food. Half was forgotten. A total of 3 burgers were forgotten. 24€ just gone. We only noticed it at home.

I have to give a shout out to the crispy chicken burger, which was freshly made and, yes, really crispy! Food came quickly. They work very hard. The toilet was clean. The only thing that bothered me was that the waitress walked very quickly and somewhat chaotically/restlessly through the salon to find the table where the food was ordered. They often raced past me while I was eating and it was a bit annoying...

For the third time in a row the burgers were cold. So not cold again but never warmed up, the cheese not melted. The fries were only half filled and completely unsalted. Something is fundamentally wrong here!!!

Probably the dirtiest McDonald's we've ever been to! An employee actually started sweeping the floor, as quickly as he was there he was gone and the tables were left with ketchup, old fries and leftover food. But not only were the tables and the floor in the entire MC completely dirty, the toilet didn't look any different either. Dirty toilet, empty soap and last but not least, my daughter and I's shoes were stuck to the floor. Impudence!

It's a McDonald's. Nothing less, nothing more. Recently redesigned interior with McCafe inside, looking good.

For the second time! Fries and burgers are missing from Happy Meals! You have to open everything and check.

Not too good at getting our order of 2 burgers, salad, fries, mayo, cola zero & caramel macchiato correct! No caramel in the Caramel Macchiato, Bacon missing on the McCrispy Curry, no fork for the salad, but a plus point was an unordered Cola!! They did manage to supply the strawberry cakes for dessert without any problems though and the staff were very willing to correct the mistakes.

I've been to this branch several times now and every time it's absolute chaos. The waiting times are extremely long - even for small orders you wait in line forever. And when you finally get your food, the order is often wrong or incomplete. Particularly annoying: Instead of plant-based nuggets, I got chicken nuggets every single time. For someone who consciously eats plant-based, this is absolutely unacceptable. In addition, the entire store is often dirty - tables are not cleared, packaging and garbage are lying around. The staff seems overwhelmed and not particularly trying to improve the situation. I was hoping that things might get better, but after several visits I can only say: Unfortunately, I can't recommend this branch.

This McDonalds is probably still in hibernation. It was cold like the tundra. The food was also cold. Not lukewarm. Cold as icicles. And incomplete. The tables were dirty and there was no soap in the toilets. The departure was a relief.

I waited 13 minutes ready for the market, we were only two cars and no one said they had technical problems and that didn't happen the first time, happened, happened, happened many times except for everything that was still pissed off

30 Minuten auf die Bestellung gewartet und dann alles falsch bekommen, konnte dann das richtige nicht geliefert werden. Sauberkeit ist auch nicht gut

Only brought half Fries were cold Staff just do stupid things and ask why half of them are missing There's a lot going on. Hahaha Tables are very dirty There is also no cleaning Worst McDonald's in the area

Nice location, friendly staff, only cleanliness could be better

Never again. Cold food, hair in the fries, burger was loose in the box and completely falling apart

Now the worst McDonald's Food is ice cold, muffins are frozen and apple turnovers are lukewarm. It is very dirty and the staff is slow and unfriendly. We're never coming back

Worst McDonald's I've ever been to. The service is completely down. Cold food, mixed up order. An incredibly long wait while the restaurant was empty.

Complete disaster since renovation. You wait forever, whether you eat there or take it away. The employees seem completely overwhelmed. The whole process is a farce - unfortunately. I am correcting it to 1 star after I was allowed to wait 40 minutes to be on the safe side and then was insulted stupidly by the employees.

I treated myself to a Franzbrötchen. At home I discovered that it was as hard as a rusk. It's a shame, I've always been very satisfied so far 😩

There was a motorcyclist standing on MC Drive who no one noticed inside. Many cars were running again. In the end everyone went in. Over 30 minutes until I finally had my menu. If MC Drive with a motorcycle is not possible you should hang a sign there ☹️

Entire order smelled strongly of cheap oud (perfume). Thrown away

Brother Jure is going here, he must be fine

!!!!! Dirty cups!!!!! On December 13th, 2024 I bought a menu using a reusable cup. When the drink was empty, I was horrified to discover that the cup had not been cleaned!!!! I then complained directly to McDonald's. I was informed by MC Donalds that they had forwarded the incident to the franchisee in Freising. To date I have not received any response from the operator. Maybe the health department should take a closer look!!! Something like that shouldn't be allowed!!!

The worst McDonald's I've ever been to. Dirty, annoyed staff, disgusting food. 20 minutes waiting time for a burger with fries and a drink (everything was cold except for the drink). During the 20 minutes I was also able to observe the work flow in the kitchen, which was catastrophic. They throw the food around, the opened burgers were sometimes completely covered on the worktop for several minutes, sometimes all the employees had disappeared, I have no idea where they all suddenly went. When I asked where my order was, the only answer I got was really stupid: “Yes, it just takes a little longer!!. I'll never set foot in that disgusting food stall again. The MCs in Weixerau is simply perfect

Long waiting time and cold food

Morning employees are very grumpy. And how speaking styles scold. female employees.

I really like it, you have to try it.

The cheeseburger is missing from my order for what feels like the 100th time. I have the feeling when I drive through the drive that items are deliberately forgotten. The store is simply bottomless.

Absolutely unwilling staff, even one star is too much... if you don't like dealing with people, DON'T DO IT!! Never again

It has slowed down a lot in the last year, very long waiting times, sometimes seems chaotic, and sometimes really borderline trashy. By the way. I've just been standing at the drive-in for 20 minutes, any questions?

The ladies at this McDonald's are truly the slowest employees I have ever seen at this chain.. On the holiday (exactly 4 people were sitting in the restaurant) we waited 15 minutes for 2x pancakes and 1 breakfast menu. The “nice” lady handed us the tablet and left without a word The sanitary rooms are also by far the dirtiest.

From a former McDonalds with an airport/airliner atmosphere to a no longer so fresh NormaloBurgerStation with unfortunately always unclean toilets. The burgers are slapped together carelessly and unfortunately there are often long waiting times in the drive-thru. But I would like to emphasize that there are super nice and fast employees in this branch, but they aren't always there, so the feeling of well-being or welcome changes to "quickly gone again". In summer there is often no ice cream, otherwise products often run out, e.g. spicy nuggets or cheese wedges...

Fries not ready, nuggets not ready and taste like old oil, burgers already cold!

Cold food, wrong orders, before they realized it and made new burgers, the rest of the food was already cold, I don't recommend it ❗❗❗

Clean and modern McDonald’s. Everything is great

The breakfast is no longer edible and I'm not just speaking for myself...where did the scrambled eggs with bacon and rolls go??? We will never have breakfast there again

About 15 degrees in the room. Every guest has the jacket on. Merry Christmas......the worst McDonald's I know.

I really didn't think you could wait 20 minutes for a burger. Don't you feel like you're fast food and not super slow food?

Strong! Online breakfast is available until 11:30 a.m. on Sundays and public holidays. Not only that if you come at 10.40 and ask if there is no more breakfast, you will be very rudely replied: “No! You are only welcomed until 10:30, even though you have pre-ordered online. Really top service!

I often use different Mc Drives when I'm out and about. But here in Freising it is really underground. The staff is annoyed, unfriendly and overwhelmed. It's a big coincidence if you don't have a fork, salad dressing or something like that. I gave the change as a tip last time. There wasn't even a thank you.

For me one of the worst McDonald's there is. Unfortunately, it gets worse every time. The burgers are carelessly thrown together so that half of the cheese is on the burger and the other half is in the packaging. Plus it's cold and the pettis are so dry that you can't eat them. The nuggets ice cream cold and dry. They've probably been there a little longer. We also managed to forget the fries with a Happy Meal. After you point this out, the fries are hand-printed into your hand without a word and turned over. Unfortunately, not the first time. Conclusion: Despite the team change, things are getting worse instead of better. You should work on the “kitchen” again and reconsider the service idea.

Staff seems hopelessly overwhelmed. Tables dirty. Although fries were ordered, a box of half fries was unfortunately cold. Annoyed when I complained, they threw back the fries that had already been prepared in boxes and then put them back in the box. Lukewarm again. But no wonder either. A lot of boxes of fries were prepared and placed in the waiting position. There was hardly anything going on locally. Overwhelm incomprehensible. The mayonnaise we ordered is missing anyway. Then ordered coffee with milk, what was missing was milk. When asked, “take it in front.” Unfortunately there was no milk there. Staff totally annoyed.

€2.89 for 14 fries… that’s a joke! You take four bites of the chili cheeseburger and it's gone... I don't usually write reviews unless it's particularly good or particularly bad. And in this McDonald's the quantity for the money is a disgrace! 15€ for that little bit of food. That was the last time, definitely! And besides, I hate these self-service kiosks! All communication will be abolished. It's not just in McDonald's, it's annoying everywhere!

You don't want to write anything anymore, where do you start and where do you end? Really... the store and the staff... I would like to remain polite, so no comment

Wanted salad. Since there were none, we received lukewarm fries without saying anything.

There wasn't even such an embarrassing paper straw when I asked for my daughter because she had Fanta instead of a milkshake. Super embarrassing!! Shame on you!! 👎 In addition, some of the food we ordered was missing, but it was served without any problems.

Very dirty restaurant, wc and arrogant service. Absolutely kinky

The store is already clean but the toilets are terribly dirty

I enter Albanian music at Massimo and no one at the house. I waited 10 minutes for someone to come to pay with the restaurant almost empty.

Dirty toilets, disorganized service, the fries without salt and totally weak, burgers only lukewarm, coffee bar totally dirty, coffee cups not really clean and the milk is left outside without refrigeration...

Dies ist innerhalb von 14 Tagen der zweite, allerdings auch vorläufig der letzte Besuch dort! Der Royal TS kam wie beim ersten Mal ohne Salat und ohne Tomaten. Die Mitarbeiter hatten zu tun,es war Mittagszeit.Allerdings waren alle miesepetrig,überfordert &dazu echt unfreundlich!Als ich verständnisvoll und freundlich nach den fehlenden Tomaten und dem Salat auf dem Burger fragte wurde er mir unfreundlich aus der Hand gerissen! Während ich wartete, beobachtete ich, wie dem sehr jungen Kollegen für den „Tischservice“ ein Tablett entglitt und ein Teil der Pommes auf dem Boden landete.. diese wurden schnell wieder mit der bloßenHand aufgehoben und einfach wieder zurück gelegt… Mahlzeit ! Die Führungskraft die mir meinen neu bestückten, kalten RoyalTS brachte warf ihn auf die Theke, wie andere dem Hund den Knochen zuwerfen und sah mich dabei nur böse an. Danke dafür. Wenn ich euch zu viel Arbeit gemacht habe, weil ihr den Salat und die Tomaten vergessen habt ..tut es mir leid ! Sorry kommt nicht mehr vor ! Im Eingangsbereich sieht es schon unsauber aus … aber die Toiletten ein Paradebeispiel dafür wie es nicht aussehen und schon garnicht müffeln sollte ! Einfach nur schmutzig verschmierte Wände und Griffe..

The food is fine, the service is nice, but you have to do the math, unfortunately. You don't always get everything, and that can be infuriating. Unfortunately, cleanliness is not the strength of the business either.

I'm not used to something like that from Maci. Visited on November 21st. at 11:15 p.m. I had to find a table that was reasonably clean. The toilets were dirty and the fries were lukewarm. Luckily this maci is only an isolated case, everyone else can do it better.

Had to wait 50 minutes for our food. The waitress said it was busy (people only came after we ordered). The shop was dirty and full of rubbish!

Food was surprisingly good. Somehow it tasted better than usual even though there was a lot going on.

Never seen such dirty toilets at MC. Really disgusting.

20 minutes in Mc Drive with 2 cars in front of us. And that with online ordering and payment. Simply a disaster. A whole 11 minutes just waiting at the pickup window because the employees prefer to play with their cell phones. 2 loose cups were handed to you and when you asked for a cup holder the window was thrown so close that it almost broke. This store is a complete disaster.

Terrible. You can only pay by card. The food takes forever and has little to do with almost stupid. Overpriced, carelessly prepared burgers, portions of fries are a joke. The wrong gift was included in the Happy Meal even though it was selected. That didn't exist anymore. Unfriendly service when exchanging the gift. My food was still lukewarm. Thank you never again

Despite the table number, I had to serve myself. I've only had bad experiences in this store. The last time I had to wait over 20 minutes for a coffee. The drive-in was being served at high pressure, unfortunately the people in the restaurant weren't served!

I ordered two bacon and egg McMuffins for breakfast. There were slight traces of mold on both rolls. That was my last visit there.

Peaceful place, nice food, nice service.

Have been here again for a long time. Unfortunately very disappointed. With fast food, one might assume that it would be quick. Instead, a long wait for the food. We picked it up and immediately opened it in the car and ate it. However, the ice cream was already melted and the fries were old, lukewarm and rubbery. Overall just poor service. This should be better coordinated in the system catering.

Extrem lange Wartezeit. Schlechter Service (falsche Sachen ausgegeben), unfreundliches Personal! Nicht mehr wieder. Absolut keine Empfehlung, dort zu essen.

In the evening there are usually a lot of customers and longer waiting times but otherwise it's quite okay.

Unfortunately the app didn't work with paying via Paypal. Couldn't redeem points.

When I ordered at McDrive, the ketchup and mayo I ordered was missing, but I had paid for it. The fries were not, or almost not, salted, and without the sauces 😖😖😖 It's difficult to check your order in a line of cars. Napkins were also completely missing, the cheeseburgers were cold, not even lukewarm, but cold 😞, even though there was a huge rush. The girls had a lot of fun together at the serving window. This is certainly not customer binding. 🤔 McRip was just fine, but that was it, because the rest...to be forgotten. 10/18 24 6:40 p.m. And there is no trace of friendliness, I have mostly experienced things differently here🤔. We skipped the milkshake afterwards this time.

Food was okay. Workforce easily overwhelmed. Just went.

I've never experienced anything like today. I drove to the drive at 8:30 a.m. and wanted breakfast. For the first time, one thing was already sold out at this time (Mc Toast, breakfast wrap) and then the lady at the counter told me that you had to take everything on the menu (1x Mc Muffin, 1x a hot drink and 1x O-juice. But I just wanted to 2x the McMuffin and 1x OJ. Apparently that's not possible, she said. I've gotten breakfast there several times and it's always worked. And the best thing is that there were almost no guests there and I still had to wait almost 15 minutes. Wait. I'd rather go to the one in Landshut, it's 1000x better and they always have EVERYTHING there.

Been there this evening, MC Drive... doesn't work... everything inside is dirty and most of the tables are littered with rubbish,... tray shelves full and littered, tables dirty... old cold fries,... burgers luke warm.....thanks you don't need it...

Eating was like this, I know it better but also worse from McDonald’s. But when it comes to cleanliness, I've rarely seen such a dirty McDonald's. The tray returns are overflowing, the staff is busy with themselves and celebrating to Arabic music in the kitchen.

Staff seems overwhelmed and unsympathetic. The entire restaurant including tables and toilets was very dirty. Food is served for minutes before it is brought to the table and is therefore lukewarm to cold when eaten

The McDonalds could actually be good, BUT the employees are incompetent. The employees are having fun with very loud Albanian music, which was probably played from a private speaker, while the customers were made to feel very uncomfortable. It doesn't work at all. Food is okay. Tray drop-off very full as the employees are busy "elsewhere".

2 x cold cheeseburgers (cheese not melted) unusually poor quality of the Big Mac (2x) and the cheesecake was still partly frozen

Food disaster, didn't get what I ordered, they can't notice 2 simple things, it was the third and last time here, I've never seen such a bad McDonald's!

Today, for the 2nd time in a row, only half of the order was received at the DriveIn. The staff just shrugged their shoulders at my complaint. Everything in this branch has to be checked before you leave the counter, no matter how long the stop is.

The best thing here is that it is not as crowded as other McDonalds. At lunchtime you can sometimes eat here almost alone. In McDrive it can happen that you only answer "Yes?" or “Yes, please?” is greeted, which I actually find quite amusing. Never had to wait long at McDrive. Fast food as it should be.

Everything worked, which rarely works with an order of 60 euros. However, the statement sue gave onl8ne bought and paid for. Today it worked for one in a hundred. It's not what you want to hear after selecting 1/2 on your cell phone

We've been going to this Mc's for a long time and it's getting worse and worse. The food is really just “slapped together”… If (now comes the service problem for me) everything or the right thing arrives at the place.

Unfortunately, very unfriendly employees who were overwhelmed in the event of a system crash at the tourer and then didn't want to or weren't willing to redeem the vouchers that they wanted to redeem

Usually McDonald's food tastes the same everywhere, except for this one. In the last 10 orders spread over 1 year, not a single one was complete. Something is always forgotten or mixed up.

The most disgusting McDonald's branch I've ever been to. There were less than 10 customers in the store and there was trash everywhere, food and drinks on the tables, chairs and the floor!

Yesterday around lunchtime I ordered 2 St. Cheeseburgers here. Since the evening I was sick with diarrhea and severe stomach pain for 1 day. I couldn't sleep or work either. I'm not sure if it was because of my food, but it could be. Otherwise I ate the same as my wife and daughter. They have no symptoms. So please be careful.

Different but very nicely decorated. Friendly staff. Well-salted fries and a paper straw for the Coke were also available upon request. They are allowed, as CC wrote to me when I asked.

There were 3 items missing from my order and there was no response to service queries or constructive criticism.

Components are regularly forgotten when orders are placed

I've never seen such a dirty McDonald's! The tables must not have been wiped for a long time because the napkin was brown when I wiped it! The toilets were not accessible and the trolleys for the trays were overcrowded! Terrible!

We ordered 2 large milkshakes but then got 2 small ones and one of them was in a used cup (the lid was full of coffee stains and the cup also + tasted like coffee) really disgusting. The staff couldn't even speak German!!!

Be careful at the drive in!!! I was there yesterday as we were traveling and ordered for my children. If I hadn't checked, my children would have been cheated out of a cheeseburger and fries. When I informed the lady at the counter about the missing meals, I was given a blunt answer: “No, ONLY the fries are missing,” as if they had been “forgotten” on purpose. It was in the direction of a discussion or dispute, because I know what I ordered, paid for and then received... In this branch you basically have to be careful at the drive-in, because something is almost always missing! It's hard for me to say that it's a mistake because it happens extremely often (for us) and as I said, the lady knew what she had "forgotten" before I spoke to her...

They always remove an item from the order or replace it with a completely different one...it's a disaster...

The company supports a military, so unfortunately everything is rubbish. + not healthy anyway

Even for a standardized fast food chain, there are no standards here. Orders are actually almost always wrong. If you actually want the “food” you ordered, you can basically forget about the drive thru. This Big Tasty has nothing to do with a Big Tasty anymore. The food is often more comparable to wet, juicy cement and yes, I'm aware that this is a McDonalds but even for that... Then I'd rather go with plankton. The staff is also a story, some are nice but most of them seem like they hate you because you ordered something. Funny experiences.

Normal Mc. Fast friendly service even with waiter service.

Speechless 🫣 All tables dirty. Employees walk past the dirt on the ground 🤦🏼‍♀️ Just terrible, once and never again.

Unfortunately very dirty, floors, tables inside and outside. Toilets also dirty and broken, flies etc.

The staff was friendly and polite, it was very clean (and you could always see someone tidying up or cleaning something up). And there were even roses in vases at some tables! In contrast to the filthy and stuffy MC train station in Freising, it was really nice here.