McDonald's in Grimma

Ray Kroc would turn in his grave. The branch looks like shit. The staff at the counter are just rude and rude. Orders were executed poorly and when there were small quantities (nuggets) we were accused of having already eaten some, even though we contacted us immediately after ordering. Thank you... First and last visit

Had dinner there at 9 p.m. So you can't call it eating... All the burgers you wanted to eat were no longer available. No chicken burgers, no crispy chicken, no wraps, no signature, no coupons. Then I left again. Can't recommend this store, I'd rather drive several kilometers more. Not here anymore. Absolutely not recommended.

Very limited offer. Staff seemed pretty overwhelmed. But it seems to be more because they are still new.

Basically yes, unfortunately no breakfast offer.

There was no Mcplant, the nuggets only gave me a stomach ache so I had to starve.

Doesn't have any order terminals yet

Unfortunately, both burgers, which I didn't wait too much for, were no longer fresh, to put it mildly. Dark parts of the paddies fell into the cardboard. The meat was dry and very dark. All I could do was throw away the hamburger. Even the one star doesn't deserve its position. I don't need that anymore.

The seller got the bill wrong, I overpaid €5 for a menu and he gave me the wrong one. After I told him that, he asked if he should take away the fries, but the price remained the same. After explaining 5 times and another employee came, I gave up because there was already a huge line behind me. Sellers don't understand proper German and are too stupid to take the order correctly or to correct their own mistakes! Not recommended! Also very small, only half the menu and outdated.

Very small branch. There is only a small selection

This is really a shame for McDonald's. Both the staff and the fries were not what they should be. When we ordered a chocolate milkshake we were asked if we wanted vanilla. We said no chocolates. When I tried it, it was vanilla. The fries were soggy and not fresh The employee at the checkout only spoke Arabic to her new colleague and didn't pay much attention to me as a guest. I ordered from him, he spoke to her in Arabic and then he said OK for every product I ordered. Bad service means the products taste worse. It's a shame, there's a lot of potential for improvement.

Awesome McDonalds that skips the breakfast stuff and just offers burgers. Very nice...

Unfortunately you have to give one star... Super unfriendly staff No M-burgers, no raclette burgers or anything like that Extra requests are rudely requested I was looking forward to my Cola-Zero and unfortunately I had to taste a normal Cola... Small addendum: The fries taste like the fryer fat hasn't been changed in a week

McDonald's is usually a safe choice, but there were a few problems that day. The coffee area was crowded and the wait was longer than expected. But as always, the food was delicious and the staff were friendly. Overall okay, but still room for improvement.

Probably the last true McDonald's that still makes burgers the way they used to be made. When there's a lot going on, the burger comes out nice and juicy and the cheese hasn't even had time to melt. The juiciest McDonald’s burger in Germany

Whenever you get a little hungry! Special feature: you can still order directly at the counter! 👌

Was there for a few days and haven't had such good fries at MC in a long time. Really great, fresh and nice staff.

I didn't get my Big Rösti. Plus the cola tastes bad and there are no Monopoly stickers.

Unfortunately, long waiting time

Citizens carelessly thrown together, overwhelmed staff, garbage and dirt in every corner

Unfortunately you weren't allowed to sit down. The seats were cordoned off and unfortunately there was no explanation for this. Eating while standing at the checkout is somehow pointless, even for fast food. The employees probably weren't willing to clean the area at the end of their shift....

No ordering terminals and the employees can't get out of their way

Nice service, you can use coupons from the application as long as the selected product is in the assortment of this small restaurant, they do not have a full menu. Toilet shared with Aral station, clean and elegant.

No ordering terminal, not all vouchers can be redeemed because not all burgers are available

Extremely bad McDonalds, worst one and most dirty one which i ever visited in Germany. On top of sticky floor there was also no availability of some items. And personal was arrogant.

I have been eating at McDonald's for over 30 years, but I have never eaten a worse Big Mac than here. Disgusting, dry, three blades of lettuce and cold. Nightmare.

Just like a fast food restaurant is. And McDonald's is no exception. Tastes vary but there is a large selection of quick meals. They also always have different promotions that are worthwhile for families. Then enjoy it.

Unfortunately not a complete selection of menus but otherwise everything was okay

A very small McDonald's so the selection isn't that big. The products that are available are always good and tasty. The fries have really been slowing down lately. What is absolutely not working is the service staff. Unfriendly and not always very fluent in the German language. Not to mention the speed at which orders are processed. Food great, staff and service flop.

Nice little McDonald's where you can order at the counter! 😊 Friendly and committed staff!

The shop is the last. A queue of 20 people, including many children. On Sunday at 6 p.m. 1 person behind the cash register and one in preparation. That on Sunday when there are holidays in Saxony. The last shop!

Food very tasty, But the restaurant has dirty queues through the whole store. Employees don't understand anything, that's why only 2 stars and no machines so -5000 aura

Fast service but my table wasn't clean let alone disinfected.

Food was good. Went quickly. Cleanliness in the restaurant still needs improvement. The restaurant was also really well attended.

Infinitely long waiting times ended our visit because we didn't feel like waiting anymore

The food was sometimes very hard when it came to nuggets and there was far too little ice cream. When asked, they refused to respond.

we were amazed to get a hot tasty citizen Royal TS

Ordered McSparmenu and double chilli cheese and unfortunately only got the menu. Sad

Unfortunately only a limited offer...but that's ok...

How can you work so slowly? So really there were only 3 in front of us and she worked so slowly that's abnormal. We stood for 20 minutes💀 it was really bad and there were so many people in the kitchen at the back and nobody really came forward and the queue was really long

Unfortunately very small location.

Didn't get a straw. Statement only applies to milkshakes. Not for iced tea or anything. Why ? Was to take away.

Such an incredibly friendly and warm woman at the checkout!

Very old, very long waiting time.

On weekend evenings the usual youth crowd, but otherwise OK!

Terrible... it's ice cold inside because the scrambled eggs were cold and the 🍔 were only half wrapped so half of them were already lying around in the bag. 😡

People a bit overloaded. Eating and drinking like everywhere else at McDonald's

Service is terrible, just unfriendly and incompetent at the checkout. We only came here because it was the closest branch. No, not there again. Staff completely shut up and seem like they don't want to work

Very small branch, there are no order terminals, only direct orders at the checkout. The range is very limited, but the classics are there. But the staff is nice. The burgers are ready quickly. The burgers are a little greasier than most other branches. This branch takes part in the multi-way system.

Horrible service, i havent been in worst mcdonald in my life. I wished i havent visited this place.

Smallest McDonald's I've been to, without a toilet, better avoid!

The Mces on Hengstbergstrasse was rather bad, food was usual, but there are no ordering terminals here, coupons from the app couldn't be used properly, the friendliness of the employees was okay but not particularly customer-oriented either. All in all, next time I'll just use another opportunity to rest.

Service is great! I ordered a fax to the branch, it was problem-free and friendly! In contrast to the Aral gas station!

A small McDonald's on the highway in Grimma that doesn't have all the burgers on offer, but that's not a bad thing. Since I prefer the Nuggets or the BigMac anyway, I like going here. The ambience of the restaurant is pleasant and the cleanliness is generally good. The employees have almost always been nice and the food is also okay. Unfortunately, there are no self-service kiosks and the McDonald's app cannot be used to collect points here. Ordering via the app is also not possible. Accessibility from the motorway is very good and there is plenty of parking directly in front of the restaurant. The restaurant can also be easily reached by bus from the city. Overall, I have almost always had positive experiences and would definitely recommend this McDonald's.

Worst McDonald's I've ever experienced. Nothing else to choose from except the usual burgers. Fries weren't particularly fresh either. Conclusion: save money and keep driving.

I was disappointed. A small card with not even all the classics. The service didn't seem really competent to me either. A pity

It's not mine, the waiting time is too long, smokers don't take children into account, drivers drive very fast so children are at risk.

Unfortunately there is no MC Café. Food was okay. Service was very accommodating. Ambiance wasn't really good despite Mces' uniform look.

Unfriendly staff, this MC Donald will never see me again

Worst McDonald's I've ever experienced. “We don't have that, it doesn't work here and people smile at you hypocritically. Plus, it looks awful here! And the gentlemen stand behind the counter and gossip about the customers.

great service!! Everyone is very nice and the food is great :) always happy to come back every year!

Too little on offer, there isn't even fish on the menu anymore. It is becoming more and more reduced. I actually prefer to drive on the highway these days.

No points redeemable. No app ordering possible. Very little selection. Young man overwhelmed and mushy. Lady very friendly.

No toilet, you have to stand there to order and they won't even give you a number

This place is missing some core assortment and the burgers were not trash. Rather choose another McDonalds.

Worst mc. Burger is ready and served hard and cold. Never again

It was good food but the fries took too long

There's nothing, no fish ole, no mc rib curly's and the toilet wasn't accessible either. Everything that was required wasn't there. I'm very disappointed 😞

Just one service for everything. No option to order from the machine. Small historical atmosphere.

I'm disappointed with the selection

A rather older MC. No new menus and no ordering terminals.

Bad service, wrong products and no mood. Toilet for kids possible, but costs extra because the toilets officially belong to the gas station. Entrance door not suitable for children, far too heavy. The small selection of MC products is OK.

You order and have everything deducted only to be told that the item is not available. The cinema until I got the money back 🙄

Staff are friendly but the food selection is poor. You can hardly redeem coupons or points

Disaster, only a few citizens, not a full range and very bored staff

Otherwise it's always underground, but today there were two hard-working and nice employees at the counter 👍

Absolutely disappointing for a Mc D. on a motorway entrance. As the predecessors already wrote, there is nothing. Not even a vegetarian burger. The Veggi Nuggets are loveless and expensive in the box. Little for a lot of money. I can buy these in any supermarket for 1/4 of the money. It's better to drive a little further to Döbeln...

I've never been to such a terrible MC, always extremely long waiting times and you should definitely check whether you have everything in the bag. (People stand until they get out, processing takes too long)

The Big Mac was not hot because it was served in a hurry...

No MC drive, no screens to order and no toilet! everything was very cramped, very small space, eating was just fine, I'm sorry for the service there... I was happy when I was out of the shop again!

At 10:05 p.m. there was already no service. Although it is until 00:00.

No breakfast offer. Worst McDonald's restaurant I've ever seen. Long waiting times until you can order. Not again

Without a payment terminal, but with queuing and shouting at the counter. Not all burgers are available and there is only a toilet next door at Aral for a fee.

I'm at a loss for words, the service is terrible, never ever

What I like about the store is that there are no annoying terminals or ordering machines!! Elsewhere you are forced to go to that part!! Only go there if there are no anti-social young people there or denouncer pigs who have to report any dirt to the health department!!

Limited selection only. Not all McDonald's products are offered. An order can only be placed at the counter. There is no terminal here. Not (all) vouchers work either. The service was friendly and quick.

No selection, bad location, pure gas station feeling.

My friend returned to their restaurant hungry after the away game, angry in his stomach and hungry. The first thing he noticed was the lack of ordering machines. Disgruntled, he went to the counter and ordered his meal manually. The greeting at the late hour was pathetic, he was forced to order under pressure and had to go with the first choice: Bigmac and 6er Nuggets. The food arrived at the place already cold. The sweet and sour sauce was already sprouting and showed the visitor white flakes when opened. He was happy to leave the “fine” restaurant early. He reported the incident to the health department. ABSOLUTELY AVOID THE PLACE!!!

Stopped there on the way through because I also had to fill up with gas. But never again. Staff completely overwhelmed and therefore not friendly. After a long time I got the wrong burger. Branch dirty and uncomfortable.

A small McDonald's, but everything is great! The service, food and ambience are appropriate!

Nothing to do with fast food anymore, waited 20 minutes for two cheeseburgers, for a cheeseburger. Just never buy there again and be fine. Employees are completely overwhelmed

Good McDonald's. Food came quickly and the store was clean.

You don't necessarily have to go ✌️

Unfortunately, the burgers were very dry, but the service was okay.

The food there is quick and friendly. Every now and then you can eat something there.

Tiny. Very small selection. Going there as a vegetarian makes no sense. At the checkout you say that you want chilli cheese nuggets, you pay for something and after waiting for 20 minutes you realize when you go in that a) you have been forgotten b) there are no chilli cheese nuggets there c) you only suggest an exchange is "satisfied" with fries and d) when exchanging, attention is paid to the cent that it should only be a medium-sized fries. No accommodation regarding compensation etc. I know from other McDonald's branches that the customer is king. And mishaps happen, but a free cheap soft ice cream would have been possible. Well at least begging for a bag of mayo was successful. People don't like to come here, not even if they're hungry

Unfortunately there are no ordering terminals and only a limited selection of food

Nice staff, fresh burgers, clean atmosphere. I'd love to come back

The burgers were just slapped together carelessly.

Eher einer der schlechteren MC Donalds. Hier gibt's nur das Nötigste und nicht alle Gerichte!!

Kleines McDonald's mit eingeschränktem Angebot - dafür immer sauber und ordentlich. Das Personal ist auch immer nett.