McDonald's in Ahlen

Food cold, staff unfriendly and it sometimes takes over 1.5 hours before you get your order.

We were there last week and I have to say, I have never experienced such bad service. I waited almost 30 minutes for two smart menus. I wasn't the only one... My order was shown on the screen as ready, but it wasn't even being prepared yet. The employees have the feeling that they fall asleep while running - they work so slowly. At the drive, I noticed that some of the employees didn't know which order belonged to which car. When I came out there were 4 cars in the waiting area. The order was relatively cold, even though we ate it in the car right in the parking lot. There is only one toilet and it is not even really clean, there is no possibility of disinfection. Maybe the health department should make a surprise appearance here...

If I could I would give minus stars!! I was there shortly before 2 a.m. and there was a younger lady there who you could tell was in a bad mood Paid 30 euros and got 2 burgers. Quick tip to the boss You don't need employees like that, you'll just ruin your shop :) Outrageous

Very friendly staff, I think everything was delicious

I had a very negative experience at McDonald's on (3/6/25 at 11:10 p.m.). An employee with brown, long, curly hair and blonde streaks who worked at the counter behaved in an absolutely disrespectful manner. In front of us, she insulted a colleague (tall, brown curly hair) as “disabled” just because he made a mistake. She also complained loudly that she now had to do her “shit” alone. The affected employee then appeared visibly intimidated and reserved. When I asked her that she should treat her colleagues with respect, she reacted rudely and said that it was up to her how she spoke to her employees. Then she simply closed the window and avoided the conversation. Such behavior is absolutely unacceptable, both towards colleagues and towards customers. I hope McDonald's takes appropriate action here.

Wir haben am MC Drive bestellt. Den vollen Preis für unser Essen bezahlt. Auf Nachfrage, ob alles vollständig ist, sagte man mir "Ja". Wir haben zu Hause festgestellt, dass 2 große Pommes und Tube Majo fehlten! Bin sehr wütend, dass man auf meine Nachfrage gelogen hat!

Phew, we've never experienced anything like that at McDonalds! First we waited 25 minutes and only when we asked were we told that we had probably been forgotten... then finally the food came but unfortunately the burger was cold, the fries were wobbly and completely over salted! Half of the HappyMeal was missing... Criticism was only laughed at, the request to speak to the shift manager was rejected and the promised “compensation” was simply not provided! Absolutely outrageous what happened here today!!! We definitely won't come here again

Apart from the fact that the branch is very dirty (the trash can outside is overflowing, there are liquor bottles next to it, the toilet is dirty, everything is sticky), the staff is not able to process the orders quickly (I had to wait 20! minutes. People next to me even said they had to wait 45 minutes) and this is also not possible without errors. (Things were missing or there were things that I didn't order. The food was intended to be eaten in the store, but was packed in bags. In addition, the burger was cold and topped with the wrong salad (wrong cut size for my burger)). We asked for some form of compensation. That was denied, but you could get the boss. We asked for that, but it didn't happen. The young man who told us this in broken German added that it wasn't his problem. After all, there would be a lot going on. That may be true, but that's not the customer's problem. For just under 30 euros, all of this is completely disproportionate and wrong.

A branch like many others, everything is standardized. But here the parking situation is sufficient but far too narrow

I would like to say that we were at McDonald's today and that we were very satisfied. Best team

I don't know if it's just me, people please only eat on site, it's a complete disaster if you take the food with you and don't check it, there are 2.3 people packing your menu at the same time, one of whom doesn't know what the other is doing. Ordered 2 menus and a Happy Meal today, well at home it was only one burger instead of 2 and then also a Mcplant Burger which wasn't ordered at all, it's not the first time, you always have to check everything because your knowledge of German is so high are bad, that you have to discuss or the employees simply can't read what's coming in, the process is a complete disaster if you look at it for 5 minutes while waiting. Things are always missing, the last time for example at 2 happy meals at both of them the toy. Luckily I checked it in the car, when I went to get it I was told that they had put it in, which wasn't true, so crying children were inevitable !

Unfreundliches Personal und respektlos man durfte 15 min auf Nuggets warten die vor uns haben Nuggets direkt bekommen dann sagt man denen das man unzufrieden ist und man wird nur angemuckt und bedroht ,unverschämt

Location on the B 58. Food quite good. Cleanliness in the restaurant is not always guaranteed. Tables are hardly cleaned. Large parking lot with two charging stations for electric cars.

We just had to wait 20 minutes to order even though the store was empty. The icing on the cake was that the blonde Russian employee had absolutely no patience and served us disrespectfully (Do you want to talk more, otherwise I'll leave again) Sorry??? Because you just think for 5 seconds, that's no reason to be so disrespectful towards your customers. Dear McDonald's team, please don't put every second idiot at the checkout who are then too incompetent to treat customers sensibly and respectfully. And to the employee, you'd better look for another job where you won't be so strenuous, a fast food chain for such a slow person is counterproductive for the company. Kind regards and thanks to the shift manager who then apologized to us.

Unfortunately, I wasn't served in this "restaurant" and had to leave without eating - never again!!!

sehr schlecht die nuggets waren falsch die pommes wurde vergessen und alle saucen waren nicht drinn , ich gebe diesem laden jedes mal eine neue chance und jedes mal enttäuschen sie mich

This restaurant should be closed! I don't recommend it!

What should you write? The food tastes good. Stop almost Foot. It's just extremely expensive. To be full I need at least 16 euros. You can also go to a restaurant there. But if you're in a hurry or you're hungry late in the evening, McDonald's is the right place for you. It's best to order from your cell phone using the app. There you can collect points and get citizens as rewards. And you can also have it brought to your table. I don't like the machines in the store. Saves saleswoman.

I got a cold meal and the patty was missing from my Big Tasty! UNFORTUNATELY ONLY NOTICED AT HOME!!! I'M STINKING ANGRY! NO ONE ANSWERS THE PHONE!

Meine Tochter wollte sich heute ein Chicken Nuggets Menü mit dem App Code holen. Der Angestellte am Drive In ,sorry geht nicht müssen Sie reingehen,da geht es. Blinder Alarm , kein Internet. Ich bin 62 , sorry mach dir eine Excel Tabelle ,trag den Code, das Menü und den Preis ein und wenn du wieder Netz hast Schick es ab. Die Krönung des Ganzen, sie kauft dann ein normales Chicken Nuggets Menü,und die Fachkraft packt ihr VEGANE ein. Ich wundere mich, das die Angestellten ohne Internet wussten, wann sie Feierabend haben.Sorry aber ich bin GRATIS zur Schule gegangen ,ihr UMSONST. MfG Der alte Mann

Disaster, the staff can no longer get orders on the chain. You have to check the Happymeal box yourself. I can only advise everyone to continue driving the few km to Beckum. We often eat at McDonald's, but unfortunately that branch is no longer available.

Incompetent employees. Completely wrong order twice in a row or something was missing. The best requirement would be basic German for the employees. 0 stars for this dirty shop.

Been waiting for food for an hour and haven't received anything yet. Food is never the best anyway, poor performance.

So that was the last time today!!! I often go to mecces because my girls want to... and today we were out and about in Ahlen again. Nothing going on on Sundays at 1:30 p.m. We order to eat here via the app. Almost all the tables were completely dirty. The toilet facility was all dirty. Even though nothing was going on. Waited 20 minutes for our food... Woman came and couldn't speak German (the problem was we ordered at table 5 but sat at 6 because everything at table 5 was dirty (so everyone else was worse) We talked with our hands and feet until we got our food. This was really inedible and cold. Daughter 4 goes to the checkout and says sorry to the staff because she wants another bag of ketchup, it was missing from the happy meal. Everyone looked at her and ignored her, I then went over and had to find out from you, the second waitress, that she didn't speak German:-( first she wanted money for ketchup, then I told her it was missing and the food didn't taste good anyway good.. only then did she grudgingly give me the ketchup. Just thank you etc. The staff was very, very bad. Moral of the story, my girls don't want to go to McDonald's anymore yay. P.s: everything is full of rubbish outside and inside. And now 15 minutes after eating my stomach is grumbling..... :-(

10 minutes from completion of payment to delivery to the table... Fast food is different

A very adequate and quality place for Ahlen

Waiting time too long, unfriendly staff, wrong order

Everything was fine. The tables may need to be cleaned more often. Of course it also depends on the guests.

Demanding money at all for a burger prepared like this is cheeky. When I checked my goods at the drive-in counter to see if everything was there, I was approached by the saleswoman. She says I have to drive away faster otherwise there would be a queue. I tried to explain to her that something was almost always missing from the order, but she wasn't interested. She then just rolled her eyes and told me to drive away. It's terrible how customers are treated and it has now become really expensive for a quality and preparation that is disproportionate.

I ordered food and they forgot me, I went 3 times where the order came, but it wasn't like 30 minutes, I waited then our order came

A little smaller but service is top.

I got old hamburger rolls and I suspect there was already mold on the bottom. Simply disgusting and ended up in the trash 🤮

The food is okay but the service is a disaster!!🙄

You can never go wrong at McDonald’s. The McDonald’s in Ahlen is also great, and this is also known outside of Ahlen. The staff is always very nice too. Sometimes the tables are not completely clean. But when you ask, someone always comes straight away. Orders are placed quickly with the new mobile ordering system. Recommended 👍

So it's really starting to take off, I ordered take-away food several times and the last three times I got something different than what I ordered. Big Tasty bacon without cheese, what can I get one with cheese, Big Tasty without tomatoes what can one get without bacon, no sauce with the fries, no sauce with the nuggets, I should be grateful that when I ordered 6 nuggets I got 6 or do I always have to count?

Orders are not taken properly, something is constantly missing from the menu and when you call, you hang up in the middle of the conversation. The most incompetent employees I know!

Slow, meat dry see photo, unfriendly when making complaints. My burger wasn't replaced, really bad food

The three of us were there at around eleven o'clock. The whole store makes a very unkempt impression, with leftover food on the tables even though the store was empty. The floor was sticky like it had been mopped with lemonade. Toilet paper on the floor in the men's toilet, no lock on the cubicle and the hand dryer doesn't work. The food is typical McDonald's...

The staff was completely overwhelmed, drinks were non-carbonated and it was incredibly dirty. Tables full of garbage and dirt (receipts that were on them were 2 hours old) and the garbage containers were overflowing.

I ordered at the terminal today (order 282) When you get home you realize that half of it is missing and the content you have is also wrong. Thank you. I'll save myself the trip to McDonald's in Ahlen in the future. Calling there doesn't help either, it's just a tape. You wait in vain for a call back. Service and customer-friendly looks different.

poorly organized... quality is only decreasing... if you have alternatives, you shouldn't go here

Impudence! The employees are very unfriendly, annoyed and listless. And if you asked her about it too, you were almost thrown out. This is an outrage and disrespect

Appalling service. I thought €26 for black hair in a burger was too expensive. For me, as an absolute fast food fan of the "Golden M", it was the last time in the Ahlen branch. Then in the future I would rather buy from Kochlöffel or other delivery services. What's sad is that no one felt called upon to take up the complaint. The only thing that wasn't said: "It can't be." Not recommended. My kids were horrified with disgust

Sehr unfreundliche Mitarbeiter die meinen das Gerät geht aber es war bei mehreren Karten defekt sehr unhöflich und macht nicht nett nie wieder

It was just uncomfortable being there, the air in the shop was bad and you constantly felt like you were going to be stuck to the floor.

It's nice when you notice that people are making an effort. All orders are exactly as ordered, items are nice and hot and the employees are friendly and helpful. No long waiting times, whether at the drive-in or in the restaurant. And even when I made a mistake (ordering could have been cheaper with a different configuration) it was kindly pointed out that a corresponding combination would reduce the overall price. We're happy every time, so it's a great experience for us (the children just love ordering their own things at the terminals and they enjoy using the play tower)

Service is very unfriendly, food is almost cold

Indescribable, with luck 2 out of 5 orders are correct. I've picked up something several times so far and have often gotten the wrong thing and then been told I said it differently and then the employees are unfriendly and disrespectful. Not recommended. Simply outrageous! Never again!

Always a treat at McDonald's! Fast service, delicious food and friendly staff. Perfect for a spontaneous meal on the go. Always my pleasure!

Always crowded here. But you still don't have to wait long.

Condition was unfriendly. Didn't want to accept 20 euros because there was a tear in it and the child was bleeding from his finger, even there wasn't even a plaster so the man had to go to the first aid kit on the car

In the entire lower area there are only very very dirty tables. After I cleaned the table and benches that were smeared with ketchup myself so that I could actually sit somewhere with the kids, the cold food arrived at some point. And that where there were more staff than visitors in the store. I'm also wondering, why are there stickers on the burgers saying "without pickle" if that's almost never taken into account? And are there actually forks with salad? And has anyone actually received their complete order? And and and... Whenever I think it couldn't be worse than this time, McDonald's in Ahlen surprises me negatively again.

Impersonal. The price is not appropriate for the performance.

Where is the problem packing orders correctly? Things were missing, some were wrong... All in all, out of 7 parts, only 1 was right and that was a fries. A pity. Where is the problem? While reading?

After standing stupidly in front of the ordering terminal in the drive for 5 minutes, the order was received incorrectly and in an unfriendly manner, they didn't listen to us either... I worked at McDonald's myself for a while and I know the headsets aren't the best but you can ask... then on Window felt like I waited for 10 minutes, haven't paid anything yet 🤷🏼‍♀️ after paying then waiting again for the rest... don't come from the corner that's why my review comes here. In my opinion, the store and the employees definitely have potential for an overhaul.

Now very expensive and the food is no longer what it used to be

Ordered something from McDonald's after countless months, and what can I say? We should have left it alone. Apparently this happens often in this branch when I read through the posts here. We also had things missing from our order, two burgers were completely wrong, the nuggets tasted like flour and the fries were almost white, cold and half raw..... It's an outrage to sell something like that to your customers.... Why? I can only speculate about it, but maybe someone there should really take care of things so that this doesn't continue to happen.

I only drank one coffee but it was delicious

I had ordered two menus with fries and a happy meal, and the staff forgot the fries for all three items. I ordered a milkshake with caramel and I got one without caramel

Well, I never do reviews like that, but I have to do one here because this branch in Ahlen is by far the dirtiest branch I know, to put it plainly in German You have to wipe the tables yourself so that you can eat properly. Either paper or bags or old fries are flying around everywhere, so it's bad Something has to change. I was really disgusted sitting there and I'm not really a person who pays much attention to it, but that was really intense

This is the third time I have received a completely wrong order. The staff is just incompetent. Rarely experienced such a bad McDonalds. You have a job. If the note says Big Tasty Bacon Menu with a chicken burger, put it in the bag. The seller looks at the note and in the bag 1 second before handing it out. And what do you get: 2 fish burgers without sauce and a fries. Of course, it was only noticed at home. So money gone for the third time and only rubbish in the bag. One could almost assume that the system has. This incompetent staff is just an impudence. Never again McDonald's Ahlen!!!!

A job. Put what you order in the bag. The McDonald's team in Ahlen can't do it. Money gone and just trash in the bag. Unfortunately I only noticed it at home. Better get a kebab across the street!

Just bad staff who are unable to put together a correct order.

The employee standing at the drive places the order incorrectly. The drink is missing. I have to go back in to get my drink and what I'm told in a loud tone is "I don't feel like discussing it with you".

Was forced to order on the touchscreen even though there was no guest in the store. So I ordered on the touchscreen, then went to the checkout with my slip and then paid there, more than illogical right? The employee was very harsh. I know much better McDonald's branches. There is a lot of room for improvement in the Ahlen branch in many respects!!

Everyone suffers from not being able to work. A PITY!!!!

Big praise to the friendly staff who are busy all day. The service is nice but the restaurant itself is not the cleanest. Nevertheless, it is really worth eating there because it simply tastes good.

Half of the food was missing. Garbage in the playhouse outside. Wrap option is an underground joke!

Long wait, they brought it without sauce, we called and they told us they would bring it, but they didn’t wait, I was very upset

I've never seen such a run down McDonald's. Seat covers completely torn. Our food was shown as ready on the display, but it wasn't even being prepared yet. Fries were ready first and cooling down. We wanted our drink without ice. Cup half full with ice blocks. Really disgusting. Fries tasted really greasy. Our burgers weren't really great either. It can only make you sick and unfortunately that is what happened. Can't the health department stop by?

Bruv is just a normal mcces. Unfortunately we were there for iftar. I didn't even know that manners were also renounced at that time.

The food was McDonald's, so far okay, nothing special. My husband ordered a new burger and it looked completely different than the picture. We're not sure if that was him either. But you could eat. Fries were lukewarm, as always. The fact that everything is now done on the machines doesn't make it any better or more interesting. It was a bit busy, our table was dirty, as were other tables. So we didn't have a lot of choice.

When ordering at the table there is a maximum waiting time of 1.5 minutes and with all the trimmings it is highly recommended and the food at MCs is generally very tasty

My MC Rip was so dry with hardly any sauce on it that you almost choked. Now that I've read the reviews, my own stupidity.

It was tasty and service was good as always. Thank you for this great experience.

A very nice lady served us. The service was great and the food was super tasty. I will gladly come again!

A very nice young lady who does a great job. They do their job very well and prepare delicious food

Very nice young lady let us go to the toilet before the store opened and good food, great atmosphere.

Very nice here and delicious food

I was there for 40 minutes, coupons didn't work, I wait 20 minutes for my order and then I get the wrong one, I feel like I'm waiting another half an hour for my order

MC Drive is like a surprise egg, you don't know who is serving you and whether she speaks or understands your language. Not necessarily always friendly, waiting time is a disaster despite pre-ordering with the app. Food, yes, fast food tastes okay.

Pretty average McDonald's. Almost always too little sauce on the small burgers. Staff is great.

First sent to the waiting area for 6 cheeseburgers in McDrive. By the way, he was the only customer in McDrive. Got my food after 10 minutes. If you think they were fresh and hot, I have to disappoint you.

I forgot my backpack there! It had been left at the counter, but my cash had been stolen. Thanks to the staff! With the honest finder it is far-fetched. Karma will take care of it.

McDonald's is and will always be McDonald's. Used again for the first time in years. Now as an online booking. Was good. Well, the pre-ordered menus weren't bad, the price was good, the service was very good. Now we have years of peace again!!!!!,😂😂 Conclusion::: You can use it once in a while as an alternative when you get hungry quickly.

Our order was missing ketshup The burgers are poorly made or prepared To get wipes you have to ask extra Have to order from machines than cashier and food is dry 1/10 Not Recommended

It was delicious as always. McDonald's just 😍

Food was hot and ready quickly despite being busy. The ordering area is very narrow.

We were greeted at the counter with the words: “Oh, that’s what you ordered. “It takes forever for them.” Cola Zero is out. Bad. Really bad. Even placing the order on the drive took forever.

Das Essen war kalt. Die Tische sehr dreckig.

Alles sauber gepflegt freundlich lecker

Ein Stern ist noch zu viel. Burgerbrötchen klitschnass durchtränkt von ???, so eine Pampe habe ich bei noch keinen Mc's serviert bekommen. Toiletten stinken wie eine Bahnhofsunterführung, zudem ist die Toilettentür defekt (aufgebrochen) so das man nichtmal ungestört sein Geschäft verrichten kann, Wasser oder andere Flüssigkeiten stehen in Pfützen im Toilettenraum. Tische werden anscheinend auch nicht sauber gemacht, Lokal war aber fast leer (wen wundert es). 11.Dez mittags um 11:40 Uhr.

Die Bürger werden nicht verkauft,wie auf der Abbildung dargestellt und ich hatte einen dreckigen Eiswürfel in meinem Eistee, was ich erst festgestellt habe nachdem ich das Getränk fast leer getrunken habe. Geht besser woanders hin

Anstatt sich darauf zu konzentrieren, den kompletten Auftrag zu erteilen, redeten die Mitarbeiter. nicht vollständige Bestellung

Leider eine Katastrophe. McDrive sollte auch umbenannt werden in McParken. Mitarbeiter/innen sind oft völlig überfordert. Wollten die Pizzataschen probieren, Chicken Nuggets bekommen. Läuft..

Für Mc Donalds ist es meistens echt sauber da hab ichs schon anders gesehen im anderen MC Donalds!

Die Bestellungen sind meistens unvollständig. Oft denke ich, dass mich das Personal nicht versteht.

McDonald's halt. Saubere Umgebung, wir haben den McDrive genutzt. Dieser ist etwas ungünstig für die Zufahrt. Mehr als 1 bis 2 Fahrzeuge können nicht warten, danach macht man die Zufahrt unmöglich. Es gab sprachliche Barrieren, aber ist ja normal. Essen war heiß und vollständig.

Alles soweit in Ordnung, aber erst nach mehrfacher Hinweisen daraufgekommen, dass Mehrweg- anstatt Einwegbecher bestellt waren. Trotzdem freundlich geblieben, am Ende fehlten dann bei der Bestellung Ketchup und Mayonnaise, deswegen ein paar Abzüge.

Kalte Burger labbrige Pommes .Der Laden dreckig, die Toiletten dreckig, das Personal unfreundlich und frech. Dieser Laden ist nicht zu empfehlen und ich würde nie wieder in diesem Laden gehen. Die Krönung war, als ich mir dann meinen Kaffee holen wollte und ich noch mal nachgefragt habe, ob das ein Creme ist, habe ich die pampige Antwort bekommen :“nach was sieht das denn aus“ als ich dann gesagt hab ich werde mich beschweren, kam ein lautes Lachen mit der Aussage, „Mach doch!“ sowas muss man sich als Kunde nicht bieten lassen.