McDonald's in Bautzen

Since I work in a food company myself, I was shocked to see several men with full beards working directly on the product without a beard bandage. From a hygienic point of view, this is a disaster. According to the Food Ordinance of 2006, all companies in the food industry, catering and system catering are obliged to have a Haccp concept and this includes the beard bandage. Especially when the food is obviously being worked on in front of the customer. Since McDonalds now also charges high prices for food for its guests, as a customer you can expect a flawless hygiene concept and its application.

The fries used to taste much better than they do today at all McDonald's branches. The service is good, always friendly. The ambience is also good, nice and bright.

Food was miserable, chicken nuggets weren't fresh, tasted old, fries were almost raw, iced tea tasted like water and the worst thing about the women's toilet was there weren't even towels, hand soap and there was no toilet paper so we had to use our own tissues. The floor and tables were not clean. No longer worth a visit and a waste of money!!! And almost no German service personnel left...

Boss is very nice. Food came quickly. Everything great. It's a shame that there's only coffee/capuccino as a coupon and not coffee, cappuccino or cocoa, and also that you're no longer allowed to choose the toys yourself.

The food was freshly prepared, the sanitary facilities were fine. The staff could have been friendlier and the atmosphere wasn't particularly great either. (I've seen nicer McDonald's.) What was really unfortunate was that my take-away salad had been packed with a knife instead of a fork. 😬

Unfortunately, something was missing from each of my orders. When I asked, I was told to take a closer look. The staff wasn't friendly and blamed me for it.

I think it's really nice that my dog ​​Muffin is welcome there.

The prices are like Mount Everest, up to the sky and it just doesn't taste the same as it used to and what's the point, why no more 1€ burgers? I'd rather get some Muselmann bread

Pissladen doesn't even have McFlurry oreo ice cream

Lobby could sometimes be cleaner. Eating is quick even when there is a lot of traffic. Staff is friendly.

Yes, I have no idea, somehow something is always wrong with my order or something is missing. Instead of changing this, you end up having trouble with your order the next time you visit. I see the comparison with the other branches in the East Saxony region and I have to honestly say that this location in Bautzen is miserable and also saves a lot on the ingredients (except for the salad, you open your burger and look at it, you think to yourself : I didn't order an iceberg lettuce burger at all) 🤦🏼‍♂️ I'll avoid the location from now on

Chic outdoor area with children's playground. Clean inside. Fast service. Modernly designed.

Employees rude. Food looks so carelessly prepared. It hardly tastes good anymore. Every time something is missing. Toilets very unhygienic.

Yes, what can you say. A portion of fries was missing and a burger was wrong. Of course that's not good. But otherwise things were normal. Get there quickly. Toilets and tables were clean. This is also a good place to go with children.

Typical McDonald's. Nothing to complain about.

Didn't receive complete order. Dirty tables and benches.

Very friendly staff. I was super impressed. A decent clean restaurant.

Every time something is missing. You are now forced to hold up traffic and check everything, especially on MC Drive. This time the Oreo Cola was missing. Last time a burger. Very unfortunate.

Cola only black water, complaint was only accepted reluctantly and defiantly, order was incomplete and a burger was missing Always check your order!!!

McDonald's Bautzen is better than Görlitz in terms of food.

Been there today. If the employees don't know what to do during their working hours, perhaps they could clean the tables and seats. Some employees looked bored. I'd rather have a clean place to eat. I'm happy to accept a little waiting time for the order

Bitte kontrolliert eure Burger vor Ort! Hab einen BigMac für Unterwegs bestellt, beim auspacken ist sofort das alte und somit sehr trockene BurgerPatti aufgefallen… So ein Stück Ledersohle hätte ich günstiger haben können 🤢😖

Saturday evening and a lot going on. Dirty tables and sticky floor and after asking two employees to wipe down our table I did it myself. There was also some confusion when ordering, even though we ordered at the terminal and everything was written correctly on the receipt.

Apart from the fact that the debit card payment didn't work that day (technique) and you can no longer order at the counter, it was great and finally there were a lot of German employees who understood us and that we understand

Great importance is attached to cleanliness. Nice play area for children. Recommended

The familiar menu is served quickly. Pleasant atmosphere. Friendly staff. The only drawback: the hand dryer is somewhat inconveniently located in the men's toilet. Then you can get the door off.....🤔

Yes, it got a bit rough. Sometimes you're lucky and get fresh/whole burgers, fries, etc. and most of the time you don't. Otherwise rock solid

The food is well prepared like in every McDonald's. However, there is no special Mc Cafe area so there is only a small selection of coffee and cake. The service was pleasant and friendly. We received our order quickly. At first glance, the ambience is not to our taste at all, of course we can argue about tastes, but we didn't feel comfortable.

I haven't ordered from McDonald's for a while, what I found here is simply outrageous 💁‍♂️ a burger 🍔 halved in size and the price almost doubled 😡

It could be better but child-friendly. Ice is very liquid and little.

This morning I picked up a large latte macchiato at this branch. There was a winning sticker on the cup, which, to my shock, had already been removed! This must definitely have been done by the staff and something like that must not be allowed. I find that almost bold!

Mcdonald's is mcdonald's , But I was surprised none of Stuff speaks in english...

Great happy meal. Coffee the best❤️‍🔥

Something was forgotten several times during table service, long waiting times, dishes returned full and dirty even though there wasn't much going on.

Be careful what you get packed at the MC drive-in restaurant. Today we had two hamburgers in our bag for €20

As expected for McDonalds. Neither particularly good nor particularly bad. You get what you expect within a pleasant waiting time

Kindness looks different. Everything quick, quick. Ordered coffee from Mc Drive, it was served so quickly that it was overlooked that the wind blew the addition away. Before you could say anything, the window was slammed shut.

Deduction for the guy at MC Drive who repeatedly orders sweet and sour with the chicken nuggets without asking what dip you want with it. I think it's a shame, this minimum level of communication is really not asking too much.

Short stop here today to eat. Unfortunately almost all free tables and benches were dirty. This should definitely be improved. As usual at McDonald's, the food was delicious and the staff was very nice.

It's what you would expect from McDonalds. Only the tables outside could be cleaned more often. They were very dirty when I visited (lunchtime).

Very nice store, not far from the highway

It's just crazy how bad it all was...

The round seating area at the entrance was completely torn and the imitation leather rags smile directly at every guest. From the dirty seating area you can particularly clearly see the cobwebs at the service point. And the play area in the dark is definitely not an experience for children. Keep it up McDonalds!!!!

The food is always good, but the service is not that fast, I always buy in drive, but the delivery is not that fast. But the staff are always friendly. There's a new popcorn soda that's delicious. In my opinion.

Ordered via app for the first time and I have to say, I'm impressed. You fill your shopping cart, get a code that you can use at the checkout or at the drive-thru and have your food in less than 5 minutes. If you pay in advance via PayPal it will definitely be faster. I've already tried different McDonalds, the fries here are definitely crispier and the burgers are better topped!!! The ambience is the same everywhere, so I'll just leave this point out 😉

Very nice staff, everything freshly prepared, would be happy again.

The order was incomplete twice, but was corrected upon request and inspection

The restaurant is not recommended, it is too full and, above all, too loud and ordering from the machine is too annoying. However, if you order and pay online, it's lightning fast at the drive-thru. Food is delicious.

Ordered and paid for a double cheeseburger on the drive, and only got a cheeseburger... And not for the first time 😕

Ordered a menu on the drive plus 2.3 other things. Unfortunately we discovered that the fries were missing. Child sad, no longer possible to drive back and complain, were already on the motorway. Next time we'll check directly on site. A pity!

We actually like eating at McDonalds, but almost every time we visit something is missing. Sometimes it's small burgers, sometimes fries and today it's nuggets. You have 50 people working there and something is always missing. Next time we'll check directly.

Clean, newly decorated and quick

Unfortunately I can only judge the ambience, there was a long queue or crowd, so I didn't queue there

Fast processing and friendly staff

Very friendly staff, you can't help but help even if you don't quite understand the order display and it was your turn to order very quickly.

Well, what can you say about Megges big 😅

We've actually always been happy so far. But now for the second time in a row there was something wrong with the ice again. The ice cream sat there for almost 8 minutes before the rest of our order was even ready. This meant that the ice was already very liquid so that you could drink it. It's actually a shame because that wouldn't have had to be the case if the ice cream had been made later instead of first and it sat around in the warm.

Food was quite ok. However, this new-fangled habit of no longer handing out drinking straws (Cola with ice cubes is terrible to drink) is not possible at all. EVEN WHEN I QUESTED THERE WAS A CLEAR “NO, DRINKING STRAWS ARE ONLY AVAILABLE WITH MILKSHAKES”

It's becoming too expensive for what you get

As a very rare visitor to McDonald's, I was very satisfied

Otherwise I hardly leave any reviews, but it couldn't have been more unfriendly and the waiting time was long (which I can partly understand), but the Lord... impossible. The food wasn't that cold before and I didn't even realize that at Mc Chicken it was just completely There is little lettuce on it (I know it completely differently from Dresden).

Absolute disaster. Wanted to get food and a line at the terminals. So I went to the checkout area and wanted to order directly. It said above that the checkout area is only responsible for cash payments, please use terminals. On the right it said Order. I stood on the right and waited. Then I looked at the right computer and saw that the display and keyboard were switched on, but completely covered in dust and therefore probably hadn't been used for a long time. So I went to the terminal and tried my luck there. This was a complete failure and a complete waste of time. In the time it takes to order your food there, at least 3 people can order their food directly in the checkout area. I don't understand what this has to do with progress. Exasperated because the technology didn't respond as it should, I went back to the checkout and ordered directly (which according to the signs shouldn't actually be possible). So it took me almost 30 minutes. You definitely won't see me there again.

Been there again after a long time. No waiting time, food delicious but the ice cream from the cardboard boxes doesn't taste good and neither does the wooden spoons.

Glow in the Dark glass was no longer available and only after 2 days - it is incomprehensible why, after all these years of glass promotions, the amount of special glasses is still calculated incorrectly.

In itself a nice branch with covered outdoor seating. However, the service was disappointing. First the wrong order was given, then a glass was missing from the correct one, and later it was noticed that the ice cream for the kids was missing. The arrogant employee emphasized several times how sure he was that everything was complete. Only later did it become apparent that two drinks were missing. Very bad experience.

Absolutely worse service lately. I never used to have to check whether the order was correct. In the last six months I have lost 2 mc chicken and 1 cheeseburger. I then checked every order again and thought to myself, now it seems to be working. Today I'm getting an mc menu that actually requires a glass, but of course these super ambitious employees forgot that again. Please check your orders. Next time I'll block the mc drive until it works. It can't be that difficult.

The cleanliness outside leaves a lot to be desired, as the customers let everything fly around wildly and don't even bend down, the food is just typical fast food from McD, the cleanliness inside is good, service is very fast and friendly despite the full house

I ate there with my grandchildren. The staff was friendly and paid attention to cleanliness

Staff who don't see the dirt. Tables are not wiped down. The service car wasn't there. Guests left trash on the table, when the cart was brought by the server, the trash on the tables was ignored. New guests had to clear away the garbage in order to be able to sit at the table. Several service staff walked past the tables without even thinking about clearing the tables. What a work ethic, unbelievable.

Hello I was there for lunch today, I had ordered a MC chicken citizen and medium fries with 2 drinks, but unfortunately there were no drinking straws, very bad because you couldn't drink out of the paper cups anymore, you always had these ice cubes with you on the mouth, was very unpleasant, and the fries were somehow all very small, so this time it wasn't my cup of tea like it used to be.

It's just McDonald's. It's something for the hollow tooth, but you won't get enough. The prices are now too high for that. Otherwise, the Bautzen McDonald's is a solid 3.

5 stars for the employees. We were there yesterday, it was pretty full, but we still got the food quickly. Everything was freshly prepared and very tasty 😋

Normal well run McDonald's. The service was nice and helpful. Purely!! I recommend

Today, April 6th, 2024 at 7:15 p.m., the gentleman at the serving counter, a tall man with glasses, a rather slim guy and dark hair, had absolutely no interest in dealing with customers. Please assign this gentleman to tasks that are not in the customer area. After politely asking for a lid for the cup, he doesn't answer, just turns away from it, then after I asked another friendly employee again, he just sits on the counter and turns away again. Just leave such staff at home. Nobody needs such unfriendly and arrogant behavior.

A 0.4 liter milkshake was ordered but I received a 0.25 liter milkshake, a cappuccino was ordered and a latte machiato was received. The result is a bottomless impudence -> there is little going on, but errors still occur

Even when eating in a restaurant, the burger comes to the table half cold and the fries taste like they've been under the heat lamp for ages...

The McDonald's branch in Bautzen is an outstanding address for a first-class fast food experience. The friendly staff offers fast and efficient service, while the cleanliness and ambience of the restaurant create a pleasant atmosphere. The freshness of the ingredients and the consistent quality of the food make every visit a culinary pleasure. In addition, the branch offers a wide selection of delicious dishes that satisfy every taste. Whether for a quick snack or a relaxed meal with friends and family, this McDonald's branch is always a reliable choice.

The usual McDonalds offer. But great service: as soon as we sat down we were handed a water bowl for our dog. After our visit, the table and chairs were wiped down immediately (without any visible dirt). The wraps in the usual McDonald’s quality. The visit was worth the drive off the highway!

Got food here for dinner today. When I found a hair on the inside of the paper of my cheeseburger, I accepted it, but when I took a bite there was a hair in the burger. Really bad!!!

I've been there for years and realized that the Bic Mac no longer lives up to its name, just like the MC Rib. It could be that the price is rising and the burger is getting smaller and smaller. 5.99 is a lot for something that doesn't cost 50 cents to produce. I'll never do it myself again!

Unfortunately this store is getting worse and worse. Staff unfriendly, no trace of “fast food” and the food was just dirt

I haven't been to Bautzen for a long time. Other Mc's have a better handle on cleanliness. My Mc Rip had little sauce and was therefore dry, even though everything is normally standardized.

My burgers weren't stacked, everything was just thrown into the box and there was little to no sauce. I'd rather go to Zittau 💀

The slide is almost always closed

Had dinner there with a former work colleague and a few of his friends. After ordering, the food came to the table very quickly and completely. Food and drinks were of the usual quality. Always happy 😊

When we order, we forget to pack at least 1-2 things. When MC is in the center, at least it works to pack everything you order

Way too long of a wait😏 it takes forever to get to the terminal

I was very disappointed when I placed an order at the machine. Unfortunately he didn't take my coupon. I tried to ask the staff for help. One of the employees with headphones 🎧 sent me back to the machine because he didn't understand me when I placed another order. I went to the machine without a coupon This time the cashier shared my problem with another colleague who had exactly the same problems, was rude, absent and didn't speak any real German A pity

There wasn't even salad on Monday afternoon and the restaurant was very unclean.

Ugh, disgusting... If you want to feel really bad after eating, then welcome! These were the worst burgers we have ever eaten! I have no idea they were from the day before yesterday?,... apart from the incredible rudeness when asked if everything was included, I'm glad that the people after us got the burger, where the new employee wiped his nose with his hand ... Never again !!!

Bestellung war unvollständig!!!!

Essen hat stark nachgelassen an Qualität. Mehrfach:Preise die un der App angegeben werden stimmen aufeinmal Vorort nicht und selbst auf Anfrage im Lokal und später bei der Betreuung werden mit schwachsinnigen Argumenten abgewiesen.

Sehr schön dort. Die ganze Technik und das freundliche Personal lässt mich die Besuche eine weile lang die Zeit verschönern.

Wie jeder MC... Geschmackssache

Es ist hier schön geworden, Bestellung ging schnell, die Zeit bis das Esse fertig war, war super schnell. Was es garnicht gibt sind Trinkhalme für die Kinder, daher der Punkt Abzug. In anderen Filialen gibt es wenigstens welche aus Pappe, was auch nicht die Wucht ist, aber der Gedanke zählt.

Gepflegter Ort,mit schnellem Service...

Ich hasse es wenn Soßen vergessen werden 🙄 kann doch bei einer 6€ Bestellung nicht ganz so schwer sein.

Die Bedienung freundlich und zuvorkommend,die Bestellung wurde zückig bearbeitet.

Wie die Produkte schmecken, weiß eigentlich jeder, was mich stört/nervt: wer hat dieses blöde ,,klettergerüst,, aufgestellt, das ist ne Gefahrenquelle, wenn man als Fußgänger unterwegs ist, da man unweigerlich auf die ,,Fahrbahn,, treten muss, um da vorbeizukommen 😡

Seit langem wieder mal dagewesen weil die Bestellungen nie geklappt haben.Es hat sich nichts geändert.