McDonald's in Bad Kreuznach

Die tische kleben und der burger schmeckt nach Desinfektionsmittel mein Freund hat sich fast übergeben wenigstens geht es schnell bis das essen da ist

Hallo, eigentlich konnte man es der Fachkraft am Drive Inn Schalter schon ansehen. Ich habe keine Lust auf Kunden und auf Arbeit Immerhin von sechs bestellten und bezahlten Artikeln waren dann 4 in der Tüte. Und immerhin von den fehlenden Artikeln waren wenigstens die Sossen dabei. Da kann man nur zur mangelhaften Kundenorientierung gratulieren und nein Schulungen unnötig. Schliesslich will man ja bei der Bewertungsskala unter 2,0 kommen . Ich vermute dass klappt auch in Kuerze. Glückwunsch !!!

Bro there's just no meat in the burger which movie actually??

The toilets have been demolished, the burgers are also served cold and if you're German you've lost hahaha. All joking aside, it's okay but fresher food and especially warm would be nice. Employees are really cool. I don't want to start with toilets as if a pack of wolves had organized a gang bang there. Otherwise great. Oh yes, the most famous one = check the food when you get to the pick-up station. Most of the time, let's say...everything is missing!

Food was delivered correctly and completely.

I'm so disappointed with the cleanliness of the toilets, they sign off every hour....? FOR WHAT??!! It was so disgusting, the dirt and grime on the floor, the sink changing mat, the doors, really bad. Don't want to know what the kitchen looks like!!!

Only incorrect expenses when you order something

Now that the order has been made incorrectly three times, do I have to open and check every burger? Are you so incapable of making a burger without ketchup like it says on it??

I had to wait almost 10 minutes for a 1 euro item. Almost 5 minutes until I was served, even though no one was at the counter in front of me. Another 5 minutes until I got the item I wanted. The breakfast that we ordered as a family at the panel was incomplete. A cappuccino was missing. I had the impression that the staffing level was very thin for a Sunday morning and although there was no rush, the staff was overwhelmed to process the orders. Maybe the new breakfast offerings are too much?

Every time I'm there everything is sold out, since when is there no Coke or Sprite in McDonald's, that's a joke. There wasn't even a dressing for the salad. I also ordered a salad and then got fries. quite a bit of cheek.

Just eat like it is at mces. A monitor on the counter was broken for years. I can't say whether it's still broken now. Wasn't there for probably 2 years. Otherwise the store is pretty overrun. In the store you feel like you're in mass processing / like you're on an assembly line. It's actually normal for fast food chains, but it's particularly bad here. In addition, all the Lieferando suppliers are running around the rum shop to pick up the food, which causes Dan another mess. The shop should definitely be demolished and enlarged; given its current size, it is not expected to accommodate the influx of customers and suppliers.

Today we ordered food for 3 people for a quarter to 7. Delivery didn't come until 7:15 p.m. Okay, you can handle it. But then a Big Mäc was missing, which isn't exactly cheap these days. I've been trying to call for 45 minutes with constant ringing so that it can be delivered later. Nobody answered the phone. That can't be right... money is lost, hunger is still there. I won't give you another euro for this branch.

At Mc Drive you wait 10 minutes until you can order and then your wishes are not even acknowledged. The cleanliness and quality also leaves a lot to be desired. I'd rather go to Burger King next time. Terrible.

I will never eat there again, I got diarrhea because of your burgers with rat meat

The burgers are cold. Almost every order is missing something. The staff speaks little to no German. The burgers are just slapped down

What has happened more often now is that not everything that was ordered is packed. Sometimes fries or a drink or sauces are missing. Today it was very intense. Ordered three menus with coupons. The Happy Meal was missing ice cream and the additional nuggets. The other menu was missing the fries and the Big Tasty Bacon menu was priced at 14.13 euros instead of 11.99 euros. That doesn't work at all. Speed ​​in processing customers is not the top priority. The quality of service is more important!!!

I've seen nicer pinnacles before, but this one was fine, apart from the fact that the bottom was extremely sticky. Food and drinks were completely normal and without any defects.

Einfach zu erschreckend und ernüchternd. Restaurant dreckig und klebrig, Burger für das Geld mehr als armselig und unappetitlich. War lange nicht da, früher öfter mit den Kindern. Schlimm wie runtergekommen es heute ist. War früher nicht so.

Super organized for a fast food restaurant. Five of us ordered and less than 2 minutes later we had our order. Almost completely, I unfortunately have to say. However, the missing fries were issued straight away. Without discussion or grumpy behavior. The floor is kept clean very consistently and the tray trolleys were never overcrowded. Unfortunately, you don't experience this in many of the chain's restaurants. Thank you

Placed the order on the drive in, which went well so far. After a short drive home, we arrived home and was looking forward to a sip of cold Sprite, and the anticipation quickly disappeared. Stale lemonade, if any. No more carbon dioxide left. It continued with the fries....they tasted like they were only half fried in terms of consistency. Half raw. Disgusting. I agree with the negative reviews here. You know what you get at McDonalds because sometimes you want it that way. It's nothing great, but okay. And if you manage to undercut that, then there is something wrong with this restaurant. Finally, system catering.

The hall stinks and the food is tasteless 👎🏻

All of the devices didn't work properly. It took 45 minutes to place my order.

Ordered via Lieferando the penultimate time at 8 p.m. The food arrived at 2 a.m. after repeated calls but no one answered. Last time I ordered again I had to wait 2 hours for the food even though it was displayed after an hour that the food should be there... So again ordered food came quite quickly but 2 wrong things as I had ordered. No further recommendation to order.

The waiting time is always underground and there is absolutely no question of fast food at this place. The burgers were often carelessly slapped together.

Lots of parking on site. Ordering via the app and service at the seat work great. The breakfast is really delicious, grain rolls like at the bakery. I have to deduct one star because unfortunately there were no egg dishes in the morning. A bit annoying as many products contain this. It was also very clean and everything was freshly made.

When I asked if I could please have a straw for my cola, I was the only one who got a curt answer: If I can't give it to you then you have to buy a milk shake. After I asked if I could please get one for my cola too, I was told It's just that there is no one there. Well, very unfriendly and luckily there are other similar companies in KH. It's not friendly, but you can be happy if the staff understands you at all.

The coffee was good and the service was very friendly. Everything was found very clean. Easy to reach .

Every time something from the order is forgotten. Simply annoying.

Broken savings... The food was okay. Not good, but just as you know it. But the terminals are completely underground. Terribly slow, touchscreen only recognizes half, absolutely not customer friendly. Unfortunately, McDonald's has lost touch in terms of service, ambience and customer loyalty. It's a shame, that was much better.

Never again will there be food for 🤮 and the toilets will be a mess

The man at the McDrive counter got my order completely wrong because he probably didn't understand me due to his lack of knowledge of German. Had to place my order three times and still received the wrong order. Fries were completely over salted, making them inedible. It's not a problem in itself; everyone learns. When I complained, I was told that my order could no longer be exchanged. I have never experienced such bad service.

Catastrophe… The order machines are stuck like crazy. To pay you have to wait a good 5-10 minutes until someone wants to come to the checkout even though you have been seen. Half of it is missing and communication with the employees is poor. I won't go there anymore. Deserves absolutely zero stars!

I received an incorrect order. I ordered McChrispy but got McChichen. After checking we discovered that the mistake was made by the person who placed the order. When I complained, no solution was suggested. I was just told that it was my fault and the wrong order, which wasn't the case.

McDonald's has its best days behind it It's old, the furnishings are rotten The tables weren't cleaned when they were there, so I had to do it myself The fries were cold I was there the last time

There is no delivery service although it can be found via Lieferbar. Why is it offered or why should you take part in this concert?

So it just keeps getting worse!!!! Wanted to order a vanilla milkshake for the happy meal but got one with coffee! got a new one, but exactly the same😅no reaction from the employees, just a shrug of the shoulders and told I pressed vanilla! Understanding, unfortunately also zero!!!Hardly anyone there can really understand what it's about.

These employees there get NOTHING done. Something is always missing as soon as you order more than 2 things. Just like that, 2 double cheeseburgers were missing again. It's not like it costs money...the ENTIRE staff is too incompetent to do anything. Apart from the fact that none of them speak German.

The hamburger TS was cold and so were the fries.

#Atmosphere and Ambiance The McDonald's in Bad Kreuznach features a modern, clean design with spacious seating and large windows that create a bright, open atmosphere. The decor includes digital menu boards and regional artwork, adding a unique local touch. #Service The staff are courteous and efficient, providing prompt service even during busy times. Multiple self-service kiosks and traditional counter service ensure a smooth ordering process, with the kiosks supporting multiple languages for tourists. #Menu Variety and Food Quality The menu offers a mix of classic McDonald's items and regional specialties, such as the McRib and various sausage-based sandwiches. The food quality is consistently good, with well-prepared burgers, crispy fries, and fresh salads. Seasonal and limited-time offers add variety. #Cleanliness and Maintenance The restaurant is meticulously maintained, with regularly cleaned dining areas, restrooms, and a children's play area. High hygiene standards ensure a pleasant dining experience. #Value for Money Prices are comparable to other McDonald's locations in Germany, offering good value for money. Generous portion sizes and quality food make it an affordable option, especially with value meals and promotions. #Overall Experience The McDonald's in Bad Kreuznach provides a reliable fast-food experience with friendly service, diverse menu options, and a clean, comfortable environment. It lives up to the global McDonald's reputation while incorporating local charm, making it a great spot for a quick meal.

45 min waiting time. A 3 course set is probably quicker. Unfortunately there are no 0 points. Never again .

Very slow service, completely unorganized movement of employees between stations. A customer in front of us was missing a burger. We were also supposed to check 19 nuggets instead of 29, 2x sauce instead of 3x. Conclusion Waited forever and didn't get everything, food lukewarm.

Unfortunately there are no 0 stars. Self-service machines didn't work!!

Very nice and friendly people who even accept special requests if they are within reason. And a very good atmosphere. My favorite things to eat there are butter croissants and the Mc Wrap with egg and cheese, especially when the cheese is still properly melted.

The burgers were OK. Only the BigMac was upright in the bag...we had a puzzle at home ;) The floor in front of the counter was very sticky and the service was not very professional. She was talking to the other employees at the counter and I disturbed the cozy get-together. I'm sorry :( Overall a normal fast food restaurant.

Very long waiting times even when there is little customer traffic and use of the drive-in 20 minutes for 6 Hamburg Realy THE BURGER WAS PUT INTO THE BAG SO THAT YOU TOOK THE TRAY OUT. Forcibly opens and the bag is put into the bag. Furthermore, some employees seem to be pushing their limits. 1 <one) Adding a glass to the order is very, very annoying

It smells like stale air, dirt and sweat

Food was okay, just McDonalds. Card payment was not possible, but that was only mentioned after the order was placed. Unfortunately, I've been waiting in the app for 2 hours for the order to be completed and therefore for the points including extra points. That should not be.

Several tables not clean, fries on the floor, fries and curlvy fries cold and dried out, the prices are not appropriate

Good location with own parking space

The new Crispi tastes very good, but I think if you eat there, it doesn't have to be in the street packaging.

Could be a bit cleaner and people are easily overwhelmed

A typical McDonalds in the industrial area of ​​Bad Kreuznach. Cleanliness, ambience, service, everything within the expected good framework. The food delivery to the table was a little timid in appearance, but the delivery was very quick from the time the order was placed! Our daughter already had the toys that were given out. The exchange, which she requested herself, went smoothly! Otherwise no deviations from the McDonalds norm, neither negative nor positive... You can eat here without any surprises.

Very bad I regret the visit. My son really wanted to. He noticed the poor quality and the dirty shop. Burger poorly topped, cold and dry like a desert. Thanks for nothing!

I've had a lot of Big Tasty BACON in my life, but this Big Tasty BACON had nothing to do with a Big Tasty BACON. (In case you didn't notice, the bacon was missing.) Plus, my fat friend's iced tea was just a cola?! We didn't like it at all. See you next week 😘

The service was very nice The food was made carelessly and you could see that in the food

The worst McDonald's - even one star is still too much! Ordering at the self-service point was not possible because there was no connection or the connection was too weak. There was a long waiting time at the checkout (almost 25 minutes) and then the staff was completely overwhelmed. Half of the order was missing and what was given out was almost cold! Apparently nothing was heard about the customer's friendliness, because when they pointed it out, they simply turned around. Never again!

Der schlimmste McDonald's- selbst ein Stern noch zu viel! Bestellung am SB Point nicht möglich, da keine bzw nur zu schwache Verbindung möglich war. An der Kasse lange Wartezeit (knapp 25min) und dann komplette Überforderung des Personals. Die Hälfte der Bestellung hat gefehlt und das was dann ausgegeben wurde, war fast kalt! Von Freundlichkeit am Kunde, wurde anscheinend auch noch nix gehört, da beim daraufhinweisen, sich einfach umgedreht wurde. Nie wieder!

Fast service, the food is also quick, not a long wait. Food is just McDonald’s, it tastes like everywhere else.

I was there with a friend and wanted to drive through the drive-in into the customer parking lot when suddenly a car came towards me from the left. I was shocked and slammed on the brakes, sending my buddy's sprites all over my dashboard. The windshield wasn't damaged either because the Sprite flew around in a high arc. My appeal is to be careful if you want to go to the customer parking lot. Greetings go out :-)

We ordered for 30 euros, forgot the salad and when we tried to call again no one answered

Unfortunately it has slowed down a lot. Was always enthusiastic. I wonder what's going on. The food was partly lukewarm. Given the exquisite prices, one demands that it is or is freshly prepared. It happens very often that something is missing from the order, so you have to check on site or you'll do another lap of honor. The staff is constantly changing. In the queue at the distribution it has already happened that the vehicles behind you are more likely to get the food, which you can't understand and are no longer in a good mood. And when you finally get what you've been longing for, half of it is missing or it's lukewarm. There's a lot going wrong...

It was an experience again after a year.

Something is always forgotten 🤯

We got the completely wrong order, the correct order was put together after we pointed it out and we got 3 free drinks.

It's slowly enough, we won't go there anymore. Ordered curly fries (at the drive in), package including fries ice cold and half cooked. Drove back again, complained about, treated unkindly, got new frieze. The same game

Ordered food to go and trusted the employees to do it right. Trust is better than control, as the saying goes. Sometimes the food was forgotten and the products were swapped. This is the second time in a row and generally not the first time. But not surprisingly, motivated workers also look different, which is unfortunately also reflected in the way they talk to customers. Proper work is different.

I wanted a savings menu, but it was only available with cheese (cheeseburger), but I hate cheese and am lactose intolerant, so I have to order the hamburgers packaged as cheeseburgers. Is this the new wokeness, gender-appropriate or vaccinated too often, I don't know. Especially since 🍔 are cheaper than 🍔

Some of the staff were very incompetent, there was a misunderstanding when we ordered and we were talked to as if we were stupid and a 3 year old child.

Fries almost cold, hamburgers too. Cola tasted like water. Very dirty. There were clearing dishes on the floor because everything was full. Tables and floors are a mess. Were there last time too.

We actually wanted to order 3 menus, but this man with long hair was impudent and rude. Just wanted to sell us a menu, even though there were three of us in the car, everyone could have downloaded the coupon. Three people, three cell phones, three codes. First he told us to drive up, then he said the coupon is only valid once per car. Then he wanted to let us drive to the right side, even though we were the only ones at the counter. We then went to Burger King and left our 30 euros there. This place is getting worse and worse.

Waited 30 minutes for the wrong burger and then had to go back to replace the garbage, service was 0

We ordered a Royal TS menu and a large fries (so one more apart from the menu!) We also had that on the bill and paid for it! I admit we were stupid and only realized when we got home that we had been ripped off and only had one chip in it! But that's never happened to us before and I've always trusted the store! Well, until that day! And now I won't go there anymore! It's a shame that everyone in the area is like that now.

The waitress said this was bad when the milkshake was spilled.

You can't pack orders correctly, the floor is always slippery, you don't know which one (ass water they use to wipe it), unwashed machiato glasses, incompetent and snooty workers

This is now the fifth time that we have eaten here after visiting a disco... Five weekends in a row I always get cold or just lukewarm, soggy fries... The tables are dirty, the staff is not very motivated. Next time I go to the disco, I'll take home-made bread with me.

Is that a stressful Mc'es. And sorry, but your place is dirty. Not just the toilet. Employees appear stressed and sometimes overwhelmed. Technology doesn't seem to work really well either. Was the first and definitely last meal.

Quality and appearance like any McDonald's. Very good service, food delivered to the table, very friendly.

Unfortunately, the toilets in the restaurant were dirty and there was no soap or towels. These hygiene deficiencies affect the overall experience and should be addressed urgently. Despite notification, nothing was fixed.

Toilet totally dirty. Carts for empty tablets are always overcrowded, the rubbish piles up, but those who can stack and stuff well can manage. Waiting time is extremely long, it has nothing to do with fast food, it's more like slow food. When you get your food after waiting forever, half of it is usually missing and the fries and burgers are cold.

I love eating here every now and then

Ich war Abends nach einem Kinobesuch mit meinem Sohn dort. Leider war der Zustand des Ladens eher erschreckend. Der Boden ist sehr klebrig, die Tische sind nicht abgeräumt und auch nicht sauber gewesen. Dabei schien das Restaurant nicht überfüllt. Es haben erstaunlich viele Leute dort gearbeitet. Hinter der Theke war sehr viel Personal. Allerdings hat das nicht dazu beigetragen, dass man schneller sein Essen bekam. Wir hatten am Automaten bestellt und bezahlt. Leider mussten wir etwa 30 Minuten warten. Auch andere die zum Mitnehmen bestellt hatten, musste lange warten und haben daher die freien Sitzplätze besetzt, um nicht die ganze Zeit stehen zu müssen. Hinter der Theke haben mehrere Leute die Burger angefasst, bis sie endlich verpackt wurden. Nach meiner Meinung sollte nur das Küchenpersonal das Essen anfassen aber hier haben scheinbar auch die Kassierer und Bedienungen geholfen. Das Essen war lieblos zusammengestellt und hat Bauchweh verursacht. Ich werden das Geschäft in Zukunft meiden.

Wie immer eine Katastrophe. Ständig fehlt etwas in der Tüte bei der Bestellung. Dieses mal schon wieder. 2 Hamburger Royal TS fehlten. Habe direkt die Tüten kontrolliert und es reklamatiert. Habe auch tatsächlich noch welche bekommen. Was genau seht ihr auf den Fotos. Sieht das nach Hamburger Royal TS aus. 🤬 Nie wieder.

Die Mitarbeiter/in verstehen nicht richtig Deutsch und machen viele Fehler bei der Bestellung also sprachlich bestellen ist sehr problematisch!!!

Wollte mir eben Frühstück holen, habe 10 min an der Kasse gestanden und mindestens 20 mal hallo geschrien und versucht mich den 3 netten Damen bemerkbar zu machen die dort waren. Leider keine Reaktion. Schade dann kein Frühstück für mich und kein Umsatz für euch.

Essen war heiß und lecker , der Herr am Drive in war sehr nett. Drin waren wir also nicht dazu kann ich nichts sagen.

Sehr schlechter laden, Essen schmeckt nach … Nicht empfehlenswert. Spart euch euer Geld und geht nach Kibo und den mc‘s

UNMÖGLICH! Peronal ok! Essen: ungewürzt, Pommes 🍟 ohne Salz, zu kurz in der Fritteuse gewesen, komplett weggeworfen, meinen MS Royal: 2 x rein gebissen und ebenfalls entsorgt, MC Donald niiiiiiiiiie wieder, man bekommt den Ekel am Essen! Leider kann ich den Stern nicht löschen, müsste dann von vorne anfangen, deshalb ist dieser Stern fürs Personal!

Essen gut. Wie immer. Nur viel Müll lassen die Leute einfach liegen. Das fanden wir echt unmöglich. Das arme Personal kam an dem Tag nicht nach, voller Bestellungen. Keine Strohhalme. Und keine servietten. Wie soll man denn ein milchmix ohne Strohhalm trinken? Naja egal es ging irgendwie. Aber sonst, alles gut.

Leider sehr unsauber. Tische nicht geputzt. An vielen Stellen Krümel und Essensreste auf dem Boden. Das war zu einer Zeit, wo nicht viel im Restaurant los war.

Personal unfreundlich, McDonald’s sehr dreckig und essen kalt bzw nicht durch.

Schneller Service. Big Mac kalt. Zieht überall egal wo man Platz nimmt.

Hallo. Habe schon so oft bei euch bestellt. Habe vor 3 Bestellungen ein MC rib bestellt und er wurde vergessen. Ich sage es jedes Mal bei einer neuen Bestellung Über Lieferando das der doch bitte nachgeliefert werden soll da ich gern das hätte was bestellt wird aber es wird jedesmal ignoriert. Es ist traurig. Ich werde dann wohl nicht mehr mobil bestellen wenn ihr nicht dem nach kommt was man bezahlt und bestellt. Ich habe heute 21x angerufen. Ich werde weggedrückt oder nicht angenommen. Traurig Herr Kaka. Anrufe kann man nachverfolgen

Oft sehr chaotisch und Burger oft nur lau warm. Es gibt bessere Mac Donalds wie diesen, leider etwas enttäuschend. Jedes mal fehlt etwas wenn man zum mitnehmen bestellt.

Bin 54 und schon oft in verschiedenen MC Donalds gewesen. So dreckig, unaufgeräumt wie heute habe ich noch keines erlebt. Die Toiletten haben so extrem gestunken, das war nicht von einem Tag. Die Tische extrem klebrig und verschmutzt, das selbe am Boden. Die Mülleimer und die Geschirrückgabe so überfüllt, dass die Kunden alles auf den Tischen liegen lassen. Das Essen war teilweise nicht richtig warm, Sachen fehlten oder wurden falsch geliefert. Das Personal war freundlich. Das war allerdings auch der einzige Pluspunkt. Ich hoffe die Geschäftsführung liest den Beitrag und ändert was, denn diese Filiale ist so kein Aushängeschild für einen solchen Konzern

Pommes kalt viel zu lange Wartezeit Personal überfordert da geh ich lieber zum Konkurrenten

Geschmacklich ist mc donalds leider nicht mehr das was es früher mal war

Egal zu welcher Zeit man dort hin geht um dort zu bestellen es dauert ewig bis man sein essen bekommt und wenn man es hat sind die burger nie richtig heiß immer nur lauwarm oder schon kalt.

Alles okay auch das wirklich nette Personal Aber leider sind die wc s nie richtig geputzt hoffe doch das wird sich ändern. 17.12.23 Die Wc's haben sich geändert 👍

Die Örtlichkeit, das Personal und das bestellte Essen war sehr zufriedenstellend! Immer wieder gerne...

Furchtbar.. war seit Jahrenal wieder da. Schlecht organisiert und an der Ausgabe der Boden Schmutz und Fett. Sehr rutschig. Pommes bäh, Cola ohne blubber. Jetzt weiss ich wieder wo ich nicht mehr hin gehe