McDonald's in Bad Hersfeld

Great McDonald's. Nice service.

Ordered the food via delivery service. I was actually always happy. But that on Saturday really took the cake. The food came quickly, but was ice cold. In addition, the whole family is now flat with stomach and intestines. That was the last time I'll eat at McDonalds.

I thought something had changed in the long time since I was at McDonald's last. But it's eating like it used to be once in a while. The burger melts not in your mouth but in your hands, the fries "taste" until they are hot. The sauces are served in plastic containers, which are difficult to get out of, so I will still avoid this place.

The service is a -10/10. You'll get busted if you haven't received a receipt from the cash register. No wonder people are being abusive. And the 20 fire chicken also tastes like it comes from a can.

A neat restaurant in a truck stop, with an Aral gas station and charging stations for electric cars.

On November 26th, 2024, I was at the drive-in around 6:20 p.m. and ordered a menu with a Big Rösti. At first everything seemed fine, I even checked the order when it was handed over and then went home. However, there I noticed that the beef patty was missing from the Big Rösti - only the Rösti was on the burger. I understand that mistakes can happen in stressful moments, but especially with a burger that is quite expensive, it's really annoying when the most important element is missing. I would have been very happy if more care had been taken here. On November 27th, 2024 around 5:00 p.m. I gave your branch another chance and went through the drive-thru again. Unfortunately, this visit was also disappointing. At first I had to repeat myself several times because the employee who took my order apparently couldn't understand me. She also seemed extremely listless, which is not a welcoming impression. When I finally received my order, it was mostly correct - with one exception: I had ordered a chocolate muffin, but was handed a cookie instead. When I politely commented on this, a gentleman - obviously of foreign origin - took the cookie back, disappeared briefly and then came back. He told me in an unfriendly tone that I wasn't getting a chocolate muffin and that "that's true." Without giving me the opportunity to respond, he handed me the cookie again and walked away. It's human nature to make mistakes or hear things wrong when placing orders. That wouldn't have been a problem for me at all. But pointing out a mistake and then being treated so unkindly is absolutely unacceptable in my opinion. I would have liked a little more customer friendliness and understanding here.

At the time we were there, the food was all fresh, i.e. the salad on the burger was cold, the cheese had just melted and the bacon was still crispy. Everything tasted really great! You were our highlight of the day that evening ♡ 11:30 p.m The service at the checkout and when packing was very quiet, but that doesn't matter at all. The entrance and finding it in the first place was a bit tricky but absolutely doable 😅🤗 PS, thanks for plenty of napkins 🥰

Modern McDonalds branch. Nice and quick service, the access is a little hidden but well signposted.

CAUTION - My girlfriend is vegetarian and ordered a meatless burger and actually received a burger with meat in the packaging of the vegan version. She noticed this quite quickly after the first bite. The answer was “oh, something must have been mixed up.” It was another attempt but it showed that you definitely shouldn't stop here. There was then no goodwill and no honest apology.

Very good how they responded to the incorrect order, but the hand fan in the men's toilet should be checked

Food was cold and a burger was missing!

Were in the restaurant on November 1st, 2024. Have two cars. Ordered macchiato to eat in the house. Received two paper cups with contents from MC Donalds and not MC Caffee. When I asked, I was told: Our dishwasher is broken. This at a global company. I do not think so. The employees were completely overwhelmed.

One of the branches that cannot be fully recommended. It's been a long time since I've had such a dry MC rib, sauce is used extremely sparingly!!!!

A McDonalds as we know it. I didn't notice anything negative during my visit.

Very, very nice staff and very tasty food

The Internet is open until 4 a.m. It's closed from 2 a.m. Keep opening times up to date, then 4 stars, but don't make me drive to Hersfeld at 3 a.m. to find out that you're closed... really sad

Well, McDonalds...you can do it, but you don't have to

Capitalism is bad. McDonalds supports Israel

The food is awesome! But my calls are not being answered! 😔

Super, everything is as it should be.

Bad service, annoyed employees. The service urgently needs to be worked on here

Toilet dirty, tables sticky, had to wait forever for our food and drinks. Never again!

Food wasn't good, nuggets were in the fryer for too long and there was a very long wait. Many who ordered after us received their order earlier.

It was very nice because the little ones liked it!

Unfortunately it wasn't served according to order and we had to wait a long time. Staff totally understaffed and couldn't keep up with the food.

Really bad arrived at 10:31 and were totally rude when we asked if we could get anything else from breakfast

Difficult to drive and park there.

Luckily the displays don't work like they do at many other McDonald's and the service was quick. It's just fast food and not a 5 ⭐️ restaurant

5 hours for an apple turnover, such a mess

Bad-tempered service that doesn't communicate. Milk foam takes so long that coffee was cold. Tables are unclean!

The toilets were very unclean, the toilet lid was torn off, the coffee was extremely hot and you couldn't drink it at first. Unfortunately I wouldn't go there again.

Soo incredibly delicious woowww😍😍😍

I will never eat there again nor can I recommend it! In January I wanted to eat at this McDonald's. Unfortunately I didn't receive a number after ordering and paying. There was a system error or something (no idea) due to which I didn't receive any food. A lady who worked there didn't want to help me. Unfortunately I didn't get any food and McDonald deducted the money from my account after a few days. I have written emails about this but to date I have not received a refund or a value check. Update after a year: I received the voucher, but after such a long time and several more emails

This was one of the best "Mäckes" I have ever visited. The food is fresh and hot: where else can you get that? Fast, friendly, simply brilliant.

impudence. Customers are ignored and left standing.

Neatly clean, ordering went quickly...parking spaces are also available. 1A

Classic McDonald's. I'm only rating the service and cleanliness here because the food is the same in every MCD anyway. The staff were friendly and the restaurant and sanitary facilities were clean. All in all, I would stop here again.

Slowly... waited 15 minutes in the drive-in and the food was carelessly thrown together (worse than usual)

I was surprised at the standard of cleanliness.

Large parking lot, friendly staff, clean restaurant. Rest like in all McD. Gladly again

Ordered menu, no fries in the bag but the mayo was there. It wasn't the first time something like that happened either.

Everything went well. Fast, good and correct

A very dirty McDonald's the toilets were an absolute disaster the whole floor was sticky. You don't get a straw with the iced coffees, even if you ask.

Yesterday we were sold two mc flurry ice cream, which became liquid in no time. The machine was defective, we said no when we asked if we wanted something else and wanted the money back. Then there was the ice cream from the broken machine! Tonight it started with vomiting and diarrhea!

Fries were brought to the table cold and sticky. Toilets were broken, dirty and clogged.

We recommend. Short waiting time and friendly service.

Burger and waiting time not so good. Parking is quite tight...

You can go, but you don't have to. The employees seem overwhelmed and until the order has been processed you can watch other guests who are also waiting. The toilet is an imposition.

Always worth a break on the way through. Staff always very friendly.

The tables were dirty again today.

I asked if the McPlant was vegan. The question was answered with “yes”. But it's not vegan at all. Bad. Because of this consumer deception, I would prefer not to give any stars.

When sorting the reusable cups, several people stick their fingers into the cups. Nevertheless, my first cup was very dirty on the outside. I got a new one without any problems and at least it looked clean on the outside. There was a hair in my nuggets (not mine!). But at least the food was warm. Update a few hours later... now I have diarrhea :(.

Service is a disaster, confusing etc. Plus they have staff that doesn't know how to make a macchiato!!!!

Haven't been to Donald's in a long time. Now I know why again... Fries soggy and you have to look for the bacon.

July 16, 2024, 11:48 p.m. ordered an apple turnover, among other things, and received it at 1:15 a.m. after repeated inquiries. While we waited, we were served extremely courteously and friendly. This was particularly expressed in the form of insults and threats. What's wrong with you?

Unfortunately completely overwhelmed. My cappuccino arrived 25 minutes after ordering.

So far we have always been very satisfied. But this time at the end of the first week of January it was catastrophic. The employee (he was called Mohammed) was unfriendly, unfocused and blamed me for his mistake. In addition, he was unable to scan the QR CODE from my app for the bonus points. Instead of seeking help, he rudely dismissed me without trying further. Not surprisingly, the wrong food was prepared. Even when it came to the Happy Metal toy, he didn't listen and just reacted in annoyance. The restaurant manager(?) wanted to explain something to him when he apparently did something wrong at the coffee machine, but Mohammed just left her there. Also an employee from the kitchen who wanted to explain something to him. I have never seen an employee like him in any McDonald's. As long as he works there, we won't be guests anymore.

The worst, watered down cola I've ever had.

It's better to buy a kebab for €20 and you'll be just about full.

Just a cheese burger .... meat luke warm and cheese cold

If it were possible I wouldn't give a star at all. What is the difference between a milkshake and milk?? I don't notice any, it was just chocolate milk far from a milkshake.... The burgers are dry and the oil made the fries taste like everything. Changing it regularly should help.

It was very crowded there at the moment. The employees there had their hands full and sometimes ran through the restaurant to keep all the guests happy. Thanks for that.

It's a shame that NO ONE really knew GERMAN... I ate what I got, not what I wanted to create... whatever, I was just hungry...

Unfortunately there was no soap or dispenser in the toilet and there was hardly any toilet paper left. You have to say that the rush was also a lot

The service is very unpleasant and you have to wait a long time!!!!!

hair in the citizen. Not nice and the citizen is cold

When taking away, you have to check everyone's food. On my last visit, food costing 4 euros was not included. Free is going well

Was not good. Staff overwhelmed. That's why everything is cold.

Compared to many other branches, I have not been disappointed here. Most of the time you are served quickly and the food is of the usual quality. This branch is also rather clean.

Hunger drives it in... it used to be better and much faster

Unfortunately I can't recommend this MC stupid, the toilets are almost all broken, there are no doors on the toilets and the service is bad

Light above table 29 flickers. Annoying, please replace it. Thanks.

We made a stop there and wanted to have breakfast at 8 a.m., we thought it was pretty empty and cool and we didn't get a really fresh breakfast, it tasted old and the toilets were in ruins. Since there was a Mc Café and we drank there, our drinks were only served in paper cups instead of glasses. So much for sustainability! Not recommended!

McDonald's Bad Hersfeld is one of the worst in terms of the quality of the food. Most of the time the food is cold, especially the fries. The service, on the other hand, is good, and replacements are provided if there are complaints.

Toilet: without toilet seat, is it still possible? And dirty, peed all over I asked for a new reusable cup and got my old one

Mac Donalds - for a quick detour in between. We prefer to eat the small ice cream at the end. I can also recommend the cafe.

A very nice Macs, especially at 3 a.m. However, when I wanted to go to the toilet, the big shock came. One toilet was covered in skid marks, and a joker must have stolen the door from the other. Very nice staff even though they once put a cucumber on my burger even though I voted it out. But mistakes are human, even if they seem to occur often here. Suddenly the door was closed two hours before the official closing time, we then traipsed through the McDrive and were also honked at. That doesn't work at all! This store is now a mess. You just want to have a cheeseburger and then the first time you get nothing and the second time you get a slice of meat with a bun, but without cheese! WHAT'S THAT SUPPOSED TO MEAN?!? If this continues, I'll switch to 👑🍔

Super nice McDonalds! Got a free Coke because my order took longer! Thank you very much dear McDonalds team😘

I forgot to take my Coke with me. When I came back about 15 minutes later and asked about it, they were so nice and simply made me a new one even though it was my mistake! Super sweet! Toilets also clean, very fast and good service!

The worst McDonald's ever. Drive there is absolute pain. There is sign visible from autobahn, but when you leave it, to get there is quite puzzle. Finally arrived and basically nothing was available from the menu! Two options?! Seriously? This is McJoke! Place was empty of customers and I figured out why. Rather close this one, because it's complete disaster.

We had to wait a little longer for our food, the order only came gradually. French fries and curly fries weren't really warm anymore. In the end a drink and 3 out of 4 sauces were missing. In general, one had the impression that the items had been lying around for a long time before they came to the table.

It is not possible to order directly from theses. But only on these complicated displays Poor customer service Then I go to the competitor.

The fries that were ordered were not received. Was complained about. Have the portions become smaller? Toilets are a matter of opinion. A lot depends on the audience.

The staff can hardly speak any German. We ordered a reusable milkshake, then received one without a lid. After asking, we were given a normal cardboard lid and were told that we hadn't ordered a reusable one. We also ordered a mccristpy because we didn't get it because we were moved from place to place even though we were supposed to stop there at mcdrive. We will never go there again, as rude as they are, I'd rather bartate a finished burger on the hood. Pity about my 32€

McDonalds is just McDonalds! That's how it is!

When I read the reviews about this disgusting factory afterwards, I can count myself lucky that I didn't use the toilet there. Because; These were by far the saddest burgers and fries I've ever eaten. If I had to rate it more precisely, it was something between tasteless and fried leftovers from 2005. The fact that the door was simply locked before closing time should have been a sign. Nevertheless, we tried through the garbage passage at McDrive. The employee was nice, but that's still not enough to deal with this scary visit and subsequent stomach ache. Save yourself the time, money and possible trauma to your children and just move on to the next one :)

I can definitely recommend this place because it is very clean and the service is very friendly. The toilets are also very clean. There are also a lot of places.

Where is the toilet seat?! And why does one toilet have NO DOOR?! This McDonald's leaves me with a lot of questions...

Nice staff, always happy to come here for a meal

Ice cold fries 🍟 and burgers 🍔 clean tables look different

After stopping in and really craving a Latte Maciato, we left this branch upset. While the standard cheeseburgers were ok, the coffee was by far the worst thing I was served in a McCafe. Completely watered down and prepared with displeasure. The cheesecake ordered with it was also poor because it was dry.

Dirty, unfriendly and if you're so inept at making a burger, I don't know what the person is doing there. When I worked at the Golden M, eating like I got yesterday would have caused a lot of trouble. The shelf life was NOT apparent on the cookie bags. They were definitely from the morning.

My girlfriend & I stopped there briefly as we were passing through because we wanted to grab something quick to eat. It wasn't quick... after 20 minutes of waiting where I noticed that 4 boys who ordered after us got their food earlier than us, I went to the checkout and asked for my money back... (that went really smoothly... 👍🏻) Instead of two order terminals, only one was active. You can't call this fast food For ambience... Lights flickered on the ceiling which was pretty annoying Overall (I didn't examine every crack and corner) it seemed quite clean in terms of cleanliness (we didn't use the toilets, so no information was possible)

Every now and then, gladly again

McDonald's delivery service is a stupid idea. We live directly in Hersfeld. The food took 55 minutes, was ice cold and the person who brought it seemed exhausted or simply annoyed. Didn't make a face and hardly said anything. Never again! Better eat there directly.

My friend and I are extremely disappointed. The reason for this is. The employees are overwhelmed with the preparation and we easily waited 15 to 20 minutes to order something. Although there are two cash registers, only one of them was used. After 25 minutes we left. Because things just weren't moving forward.

Everything is fine there. Fast, clean, nice staff. Food as you know it.

I was stranded in Bad Hersfeld with a car breakdown. And I don't think I've ever reviewed a McDonald's (I'll have to check later). I have never met such friendly staff in a McDonald's, and their friendliness alone makes it worth a visit. Thank you for the extraordinary hospitality that I have never experienced in a McDonald's. I had a really hard day with breakdowns etc and this was where I was made to smile. Great team! Thanks for that.

Some people eat warm, others just lukewarm... but that's the case in every Megge

Immer mal wieder genießen, nachdem man Behördengänge oder Arzttermine erledigt hat, hier bekommt man schnell und leckeres Essen