McDonald's in Detmold

At peak times, the monitors with the order numbers are switched off and the ordered food is often simply placed on the counter and nothing is said. On a Friday evening saw how ice was constantly being thrown away because people didn't see or hear their number. And all of this to meet your delivery times. Food waste x10. Just sad.

You constantly wait for ages in the McDrive and the food always tastes as if it had been lying around for 10 minutes... after waiting for over 20 minutes in the McDrive and the McDrive employee then comes out to ask what I had ordered is probably the last thing... Next time look at your monitor which should have been blinking for 20 minutes!! If you can avoid Mcs... you'd better go to Steinheim!

The tables and floor are very dirty today. The food is delicious but the service is bad. You will stand at the order counter for a long time until someone comes up. Update: Ordered through the McDonald's app this time with PayPal. Everything worked and the order was prepared in 15 minutes. There are no complaints about the food, but the table was not cleaned again.

Unfriendly employees, unseen in salted fries and how could it be otherwise, 1 nugget too few...

Dont get me wrong, i love it when i got inside the entrance is beautiful and so stylish and it always makes me sturdy and dancin' but anyways.. i ordered 2 McSmart Double Chickenburger and side fries, and 2 sprite and also some ketchup for dipping but there is so dipping service for ketchup and i tear it open and done (btw i learn from actually a famous chef) and this "the" Double McSmart Double Chickenburger is actually really good but let me tell you in USA and Germany the burger will get soggy no crisp from the chicken, in right now its actually perfect meal. It crispy from the chicken sweet and spicy sauce that ive never knew it but it's fine and crisp from the lettuce and also forget the fries they crispy, enough salt and hot 🔥 and sprite taste really good and i signed in with my McDonald's app and earned points, and i might come back this fast food and my overall rating 13/10 and also the they bring our meal so fast when im on toilet to finish and head to table and overall lobby rating, easly 24/10, also when my drink it has some lines of what idk maybe dust or hair that gives me 4/5 but overall its all good.

McDonald's... food okay but unfortunately the staff takes some getting used to, you have to get along with it. Unfortunately always disappointing. Prices rise, quality declines. Now you have to check every order. Something is always forgotten, even big burgers. When asked, all I get is “it’s at the bottom of the bag.” Fries weren't cooked. I don't know what's going on lately, but it's just disappointing at the moment

I ordered food, waited about 35 minutes, then went to the checkout and asked how long it would take. The cashier says long. Then another 15 minutes pass, I go to the checkout again and ask how much longer? Then he takes my receipt, gives it to an employee and ONLY THEN WILL MY order be processed.

Just a normal McDonald's. With semi-friendly staff. There is no need to talk about the quality of the food.

Dirty, not hygienic, everything stuck to the toilets. Well I don't have to write anything about it. The staff spoke little to no German

Much of the food is simply not edible. During service, they never provide lids for drinks or straws for drinks. Tough savings on napkins. Teaspoons for coffee are terribly dirty, and there are no wooden sticks to place them on.

Rarely seen such dirty toilets, no soap or anything else. Waiting time for a burger 45 minutes... disaster shop

Everything was great, the staff was friendly and helpful, the food was ready quickly.

Don't get anything done. But the food is still good.

The shift on August 31st is simply a disaster. Have ordered two new products McShaker Fries and The M Burger. For the McShaker Fries, they didn't want to give us the condiments that came with it, even though we paid for them, and just gave us regular sauce (you should get both). And with the burger you clearly understood that the meat was fried several hours ago out of laziness.

In the drive in..... NOT THE FASTEST!

Took a little long for 2 small burgers, otherwise everything was okay

Juice shop. 30-60 minutes delivery time is given and after 1 1/2 hours there is still nothing. When asked, they say it will take another half hour.

The food is actually quite good. But we don't want to pay attention to care. There are ants everywhere on my table. At table 16 gentlemen. Why is that? One was also in the food, during a quick trip to the toilet. It doesn't work that way🤨 Had to eat an ant, next time the public order office will be contacted.

There were massive amounts of ants on table 16. It doesn't work that way, it's extremely unhygienic. Wouldn't order for hire again.

And again something is missing from my order. Of all things, the big M is simply not there. That never happened there before. Unfortunately now in 4 out of 5 orders. Can't unpack and check everything on site with a larger order. It's not worth going there again. Otherwise, the food itself is really good.

WHERE IS THE POPCORN FLAVOR IN MY COLA???

It tastes pretty good but when we ordered a menu the citizen was missing?

It was dirty, many tables that had not been cleared. 2 of the 4 ordering stations were out of order. And some of the food was cold.

Half of it is forgotten every time 30 minutes later the remaining food was delivered cold.

The food has become expensive and the quality of the fries and burgers has deteriorated immensely

Very unfriendly staff. We were there with a school class and were only allowed to order our ice cream at 10:30 a.m. sharp. Not a minute sooner. Even though nothing was going on. Then it took a long time and the employee just cheekily said that it wasn't an ice cream parlor. Keep your eyes open when choosing a career

Was 80ct too little. Was thrown out 😭

Top address - things are going great here. No matter how busy it is - super organized 👍👍👍

The employees are very rude, the cashier didn't give me the remaining money and when I asked for it he said I gave it back to you, the boss counted the cash register and gave me my remaining money back, after which they wanted to deduct me, they were still too cheeky and said I should clean up my table even though we still had an order

Forgive me, dear reader, for misleading you. I now want to tell you about an experience that happened one day in the month of Augustus when I decided to make a pilgrimage with my friend Luisa Marie, Isaak Newton's daughter, to a place called McDonald's. This place, known for its quick refreshment and fried grind, lured with tempting promises and a cheerful atmosphere of colorful pictures and spacious halls. But my heart would soon be filled with heavy resentment because of the mishap I had experienced. The door, crowned with golden arches, let us into a realm that seemed more like a stage than a place for a true meal. The servants of the temple, in colorful costumes and walking quickly, offered us a paper basket filled with food of dubious quality. The apples that once grew from the tree's blossoms lay in an icy embrace with a blanket of sugar and dough, while the flesh, pressed and transformed, denied its true origin. A cup filled to the brim with a liquid whose nature remained hidden was offered to us as refreshment. Confused and disappointed, my spirit was filled with resentment and my mind was weighed down by the burden of untruth. So Luisa Marie and I decided that we would never return to this place of deception and inferior refreshment. May you, dear reader, hear my warning and stay away from the golden arches, where the true meal of soul and body is denied, and instead seek the table of honesty and true enjoyment.

I was there at the drive-in today and the person at the loudspeaker was very unfriendly. I've been there several times and the employees have always been very unfriendly, so I won't go to Detmold anymore

We ordered cake in the morning through liferando because we had visitors at home at lunchtime. We ordered the cake about 3 hours in advance. 30 minutes before we got the order delivered, an employee at the McDonald's branch called us and said that most of the cake was still frozen. Does Giliale imagine that we should have the cake? They don't deliver burgers frozen either. Then the branch should not offer the service if you cannot deliver the food that is suitable for consumption. We were very annoyed and will no longer use the service here in the future, it's a shame grade 6, failed :-(

So I was there with my husband and we ordered a simple menu. All of us. We would have to wait at least 45 minutes for our food. The service there leaves a lot to be desired. Furthermore, the staff was very unfriendly and it seemed as if the employees were completely overwhelmed. The women's toilet is in a catastrophic condition. Scraps of toilet paper were scattered around and large businesses were also carried out there because they leave clear traces. Just don't throw used diapers in the bucket. Hygiene bag not available for menstruation. And there would be a lot more to list. I will never enter this disgustingly dirty store again

Unfortunately, one star is still too many! 99% of the employees do not speak German! If you have questions, you are ignored and only besieged with constant yeses, whether you were not understood. Zack employee runs off without getting an answer… Problem? Yes, they don't understand a word of German, let alone can speak German! Sad. Then you wait over 40 minutes for your food, money has been debited and then they don't even want to hear that the food isn't there! This store's system should be reconsidered!

Been there twice, complete disaster twice. We first cleaned the table ourselves and removed the dirt from previous customers, otherwise no one would have been interested. Extremely long waiting time, when you ask after half an hour you are first ignored and then insulted stupidly. The order wasn't even in the system, it was then completed "immediately" (wait another 15 minutes), but something was always missing so that in the end it had to be re-delivered 3 times! And even then you were looked at stupidly and there wasn't even an apology. So everyone could only eat their order in stages, unless you like cold food (it was only lukewarm but good). Overall, there were 2 chances and both were completely ruined. Never again

This was the worst store I have ever visited! Orders were missing several times and a very long waiting time! I'll never go there again! Unfriendly staff and there wasn't even an apology, that's not possible!

Unfortunately half of the order was forgotten in the McDrive

Very bad, ordered two children's menus today and 3 chicken citizens, the 3 chicken citizens were missing... Complaint not possible because I didn't take a receipt from the mcdrive.....never more McDonalds...always check before you drive..

Heute 2 Kindermenüs und 3 chickenbürger bestellt und nur Kindermenüs bekommen..... unfreundlich und kein Ersatz bekommen kontrolliert eure Bestellung bei mcdrive für mm ich war das die letzte Bestellung in diese. Laden.....

Here you can eat quickly and well.

Worst McDonald's ever! The waiting time is endless, the staff doesn't care at all, anyone who goes there twice has only themselves to blame.

There is a variety of much better McDonald's places to eat at.

Fresh food and a lot going on. The hot air was unbearable. It measured almost 30 degrees, the door was open and smoke from cigarettes was constantly wafting in from outside. April 30, 2024

Fast and courteous. Staff responds to customer requests

The very last shop. Orders were constantly missing several times in a row. If you are not able to complete an order, you can also earn money. Or maybe pay the employees decently, then there might also be people who speak German

Excellent. They also make dinner shortly before the end of the day.

Great, even at 1:57 a.m. on Wednesday they still make about 100 nuggets

Terrible! Fries cold and absolutely not salted, burger buns hard, as if they had been open for at least a day, and also very unappetizingly prepared. Received the wrong drinks and, as the cherry on top, a long black hair in the fries. This MCs is no longer what it used to be. Definitely not recommended.

Since it was clean and crowded, it was normal for it to be a little late.

I just wanted to satisfy my hunger quickly and was disappointed. Employees are shouting. Now to eat: fries were cold, the ice cream machine was broken and so I got a milkshake without any notice, which didn't come with a straw. Terminals issued. Get iced tea instead of cola. Burger with cucumbers even though they were ordered without cucumbers. By far my worst experience!!! One employee was friendly.

The contribution is only aimed at the service or the supplier! At first I forgot something, but then I brought it up and suddenly there was a complaint on my neck because she was supposedly bitten by our dog (just barked) Consultation with the boss, apparently an employee (male) in the hospital was “weird”! Please choose your staff better. I would advise against people who want to earn extra money through insurance fraud!

It wasn't a bad experience. The food was very tasty but not exactly cheap. The service was great, you can't say anything against it, only there were children screaming around the whole time and no one did anything about it

Had a bad experience at this place. First , waiting time, I ordered food and had to wait about 15 min to get it done. Afterwards, meals were cold, not what you expect from fresh just made now food. Sauce in Big Mac wasn’t available as it should be, burger was just dry as desert. Same was with Big tasty, wasn’t enough.

I ordered something to take away and only got half of it, unfortunately it was a little my fault that I didn't check it on site but it's impossible if I order something I want to have what I'm paying for so it wasn't the first time that I was ripped off

Unfortunately zero stars is not possible, we always get the wrong products and the employees can't do anything

The store is not inviting, the employees seem very stressed and overwhelmed. The visible preparation/cooking room is dirty and the employees don't work cleanly. Customer service is unacceptable, food incomplete and very long waiting time. Unfortunately, that was a very bad experience and I wouldn't go there again. In my opinion not recommended.

Wenn eine 0 vergeben werden könnte würde ich die 0 nehmen. Jedes mal fehlt in der Bestellung was.!! Dieses Mal habe ich sogar 15 Minuten gewartet, wofür? Für 4 Burger rausgeben... Und dann können Sie noch nicht mal zählen. Arbeiten da nur 1€ Jobber???

I would prefer to give 0 stars. Every time something is missing from my order. No wonder this branch has such a bad reputation. I really wonder if there are only €1 jobbers working there. I really waited an unusually long time for my 4 chicken burgers and 2x chili chese nuggets. Really sad service in my opinion... The burgers tasted strangely like garlic, I don't think that was intended. I hope the managing director implements this criticism and passes it on to his team.

Fries not through the burger looks like it was taken from the trash

Waited 15 minutes for pickup, food cold

Very quick and friendly, I was even served at the table and would love to come back

Cleaner than other McDonald's and nice staff

Was there with Donald Trump last week...He was dressed as John Connor who was on the run from a Feminist Extreme Terminator...But I digress...in short...The coffee used to be 20 years ago Declaring a murder weapon...good drinking today...always happy

Sehr gastfreundlich und das Essen ist immer warm

Dirty tables and toilets, and the burgers we ordered weren't as ordered either. I'll never eat there again.

I RARELY GET EXACTLY WHAT I ORDERED!!!.....but there is always a stale cola!!! Could really be cleaner!!!!! It's also great that most of the seats are cut up or worn out!!!!!!

Conversion went well. Became family friendly. McDonald’s delivery service is now also available in Detmold. Top

This time the food was also hot

The burgers were brought to us, but they were all cold and barely edible. A pity

Who already knows the new e-burger?

Great service, very clean there. I am very pleased. Only the bike stand is barely recognizable as such and can hardly be used.

So, the whole self-service thing isn't good... Everything takes a lot longer than before, unless you know exactly what you want beforehand... Both at the machines or the app. And then there is only one cash register...

Wollten 2 Coupons einlösen. Einer wurde genommen und der andere ging angeblich nicht obwohl er noch 3 Tage gültig war. Am Pointer war er gar nicht einlösbar. Die Bedienung völlig überfordert.

The waiting time at Mc Drive is terribly long. 3 cars in front of me. 30 min. Waiting period. And in the shop, from what I could see, there were a handful of guests. So there was almost nothing going on.

Great McDonald's restaurant Unfortunately very poorly heated in winter months

Heute Montag 8.01.2023 wurde durch das McDonalds Personal bei der Kundgebung durch die Landwirte in Detmold kostenlos Kaffee verteilt. Höchsten Respekt für die Aktion.

Guten Tag, heute Abend war ich seit langer Zeit mal wieder in eurer McDonald’s Filialen in Detmold. Damals habe ich diese sehr gerne besucht. Was mir jedoch heute geboten wurde, war eine volle Katastrophe. Ich habe mein Essen am Drive In Schalter bestellt und wurde dort bereits sehr unfreundlich begrüßt. Nachdem ich dann bezahlt hatte und mein Essen entgegengenommen habe, suchte ich mir einen Parkplatz direkt auf eurem Gelände. Ich fing also unverzüglich an zu essen. Bereits nach dem ersten Bissen stellte ich fest, dass beide McChicken Classic, kalt waren. Auch meine kleine Pommes war alles andere als frisch. Ich fuhr also direkt wieder zurück zum Drive in und reklamierte. Ich hatte es wieder mit der extrem unfreundlichen Dame zu tun, diese forderte mich auf mein Auto zu parken und persönlich in die Filiale zu gehen. Ich teilte ihr mit, dass ich das Essen im Drive in bestellt hatte und es deshalb auch gerne im Drive in abgeben und gleichzeitig entsprechend frisches Essen bekommen würde. Widerwillig stimmte sie zu. Nachdem ich Ihr das kalte Essen rüber reichen wollte, fuhr sie mich erneut unfreundlich von der Seite an und sagte mir, ich solle alles in die Tüte schmeißen, damit sie sich selbst die Hände nicht dreckig machen muss. Ich sollte anschließend ein paar Meter weiter fahren und dort warten. Anschließend wurde mir auch zeitnah mein Essen gebracht. Dies war dann heiß und so, wie es sein soll. Alles in allem war es jedoch ein absolut katastrophaler Besuch.

Hab essen bestellt ist echt gut 👍 👍 👍 👍

Wir waren seit sehr langer Zeit als Familie bei MC Donalds, und waren über die Preise Mittlerweile sehr erschrocken, zudem war das Essen leider kalt

Nicht gerade sauber. Dafür schneller Service. Essen war frisch zubereitet.

Wer schon immer einmal völlig überteuertes Fast Food von mindestens genauso überforderten wie untermotivierten Mitarbeitern serviert bekommen möchte, ist bei MC Donalds genau richtig. Was diese Filiale außergewöhnlich macht ist die Tatsache, dass aus Klimaschutzgründen gänzlich darauf verzichtet wird, die Speisen auch nur ansatzweise zu erwärmen. Das führt zwar zu Unzufriedenheit auf Seiten der Kunden, rettet aber anscheinend den Planeten. Wenn Sie es jetzt noch schaffen würden, die Raumtemperatur um weitere 8 Grad zu senken, könnten wir alle unbeschwert weiter mit Öl und Gas heizen, ohne ein schlechtes Gewissen zu haben. Gleichzeitig stünde einer Fusion von Langnese und MC Donalds Detmold nix im Wege- denn ein jeder träumt doch schon seit Kindheitstagen davon, einen Big Mac zum schlecken kaufen zu können. Wer also noch tiefgefrorende Bremsklötze in Burgerform benötigt, ist hier genau richtig.Hat man dann noch das Glück, ungesalzene Pommes zu erhalten ( Chance liegt bei 60%), steht einem langen Leben nix mehr im Wege, es sei denn man schafft es nicht , dem Vollidioten von Auslieferungsfahrer auszuweichen, der mit 300km/h über den Parkplatz ballert, um die ohnehin kalte Ware kalt beim Kunden abzuliefern. Großes Kino also, das einem hier für den Preis eines Mittelklasse Fahrzeugs geboten wird, wenn man mal eben mit der Familie vorbeikommt, um die noch nicht vollständig finanzierte Ikea Einbauküche an einem Freitag Abend zu entlasten. Wäre es nicht so traurig wie tragisch, dass 8 von 10 der für den Mindestlohn in Einheitsuniform schuften Menschen für meine ohnehin schon lächerliche Rente zuständig sind, würde ich mich einpissen vor lachen oder stumpf über den Bestellautomaten im Eingangsbereich kotzen!

Der drive in ist mega langsam kann nur jedem empfehlen drinnen zu bestellen da bekommt man sein Essen 20 Minuten schneller

Essen vor Ort und Lieferung super

Ich war heute mal wieder bei McDonald’s Kleiner Milchshake 3,80 €, hallo. 🤦🏼‍♂️ Fisch Mac, kalt und ungenießbar. 🤷‍♂️ Sorry, aber das brauche ich nicht mehr. 👎🏻

Ich habe nun lange gewartet bis ich diese Filiale Bewerte, nun nach etlichen Besuchen muss ich es los werden. Ich esse NUR den Filet -O- Fisch und nichts anderes. Aber immer und immer wieder bekomme ich ein kaltes Brötchen oder der Fisch ist trocken und hart vom langen liegen auf der Wärmeplatte bis mal ein Kunde kommt und diesen bestellt. Bin ich im Laden gehe ich strax zur Theke und beschwere mich, aber beim Drive IN komme ich nicht zurück gefahren. Daher bin ich so etwas von wütend wenn man für schon überteuertes Fastfood dann auch noch kaltes bekommt, wirklich ekelhaft. Diese Filiale sollte sich ein Beispiel an Bad Pyrmont nehmen, dort bekomme ich immer ein richtig heißen frischen Fisch und ein heißes Brötchen, so heiß und frisch das ich mir jedesmal die Zunge verbrenne, es ist dann total lecker.

Nur vier Sterne weil mich da mal einer der Mitarbeiter im DriveIn bedrängt hat ihm meine Nummer zu geben. War dezent unangenehm. Kein plan ob der da noch arbeitet. Ansonsten geht der drive in da eigentlich immer super schnell.

Ich finde teuer geworden und leider Essen lau warm.

Hat mir gut gefallen obwohl es sehr voll war. Essen schon zu Hause bestellt und dann zu MC an den Tisch bringen lassen. Sehr gut geklappt! Bei Monopoly gratis Nachtisch gewonnen und den auch direkt an den Tisch bringen lassen. Alles fein.

Leider immer wieder das selbe Problem. Immer fehlt etwas bei der Bestellung. Mal fehlt nen Burger mal die Pommes. So kann man auch gute Geschäfte machen. Und diesmal war es sogar so das wir auf unsere Bestellung über 40 Minuten warten musste weil sie plötzlich im System verschwunden war. Und trotz das per Hand die Bestellung nochmal Kontroliert wurde fehlte wieder was und zwar nen burger und curly fries. Sehr ärgerlich wenn man das erst später sieht weil es einfach nur voll ist.

Kann man nicht viel zu sagen. Passt, wie immer. Standard McDonald's Restaurant

Das Essen ist ok hatte paar mal das der Burger 🍔 nach saurem Fleisch gerochen hat nachdem ich es umgetauscht haben wollte wurden die patzig . Und haben sich unfreundlich reagiert darauf.

Sehr netter Filialleiter essen ist immer gut bin voll und ganz zufrieden.Im moment ist beim happy meal ein Schlumpf dabei..Als die aus waren wurde mir dann zurück gelegt als verfügbar. Fand ich sehr entgegenkommend. Werde da gerne immer wieder mal hin gehen.

Per App bestellt und bezahlt, alles wurde zum Tisch gebracht.

Das Beste war natuerlich der McRib Burger. Die Pommes war nicht besonders warm und schmeckte nicht besonders. Die heisse Nachspeise Oreo mit Cremefuellung war interessant. Der Service war ein bisschen langsam und als "Abholbereit" auf dem Display erschien habe ich nachgefragt ob unsere Bestellung fertig war und nur einen komischen Blick mit einem uninteressierten "Ja" bekommen.

Dreckig wie sau der Laden, egal ob Tische oder lokus, laut wie im affenstall essen dauert eewig für nen FASTfood Restaurant... Die Angestellten waren bemüht sauber zu machen nach Aufforderung... naja und das Essen da is so lala...

Alles fehlt haben 10 Minuten gebraucht bis endlich alles da war aber dann die große Überraschung Burger sind falsch belegt haben uns sehr aufgeregt und dann sind auch noch 2/4 Bestellautomaten defekt.

Guter Store. Freundliche Mitarbeiter. WC Situation lässt manchmal zu wünschen übrig. Sonst OK. :-)

Mc drive Wartezeiten sind einfach unfassbar lange!!! Geht gar nicht !! Erstreckt nicht mit Kids im Auto ne halbe Std warten lassen

Komplette Unfähigkeit im Mc Drive. Es wird vom Personal ein künstlicher Stau angeordnet und Unfälle provoziert. Die Mitarbeiter sagen nur dass es nicht Ihre Schuld ist, sondern die Unfähigkeit der Filialleiterin. Wirklich ein Armutszeugnis. Die Dame sollte sofort abgesetzt werden.

Bei MCDrive Mann muss ganze Leben warten, nie mal im diese MC.