McDonald's in Berlin

Cold hot chocolate, no WC, no Tischservice, dirty, slow prep, can things get any worser?

Mcdonald’s kantstrasse is the best here in Berlin. The manager is very friendly and responsible and so are the workers. It stays clean and you get food warm and fresh.

Little McDonald's. Food like everywhere else. Upper floor closed. There is only a little space on high stools downstairs. Not possible for me due to health reasons. There is seating outside. Unfortunately it rained

This Mc is not real Mc. Quality & service are very low. General Mc products do not taste at all. Please avoid this place.

Service good but food could be better for the price

Really great for passing the night hours while waiting for an early morning train!

Table service no longer exists. I tried to talk to an employee who couldn't speak German or English... The other employee wasn't particularly helpful when they made the order wrong...

There is less space on the first floor, so you have to go to the second floor to eat.

A typical McDonald's... Clean and you can eat in peace.

I get my things pretty quickly and they are always fresh and hot

Meal taken around 1 a.m. unpleasant service without a smile or even a glance. Order at the terminal and the rest total ignorance.

Never experienced such long waiting times, even for a small company

Unfortunately the service isn't that good anymore, I can't order from the machine then they help me but I take the kids menu then I don't get what I want. In the other branches this works without any problems at the checkout, but here you are not obliged to order from the machine, as it says in the statutes

Unfortunately I didn't find a gluten free sandwich in Berlin and for those with celiac disease it is a lifeline

The food is very good, but it really smells very bad, the bathroom toilet hahaha what toilet, there is simply no toilet, the smell of the bathroom comes out all over the place, I'm sorry but it had to be said, and it was said 😵‍ 💫

Better than others in Berlin, the M-Burger is big but boring, as it tastes very similar to the Bug Mac.

It’s a good McDonalds to watch the world go buy in a unique part of Berlin ,,

When I get tired of going to work, I bring a salad and sit for a few stops to eat French fries and chicken nuggets and drink Coke Zero. I am happy and healthy hahahahaha. There are often a lot of people who seem to be homeless people gathering at the door, which is a bit strange, but they have never been attacked.

Terrible service, only one employee was attending (plus probably 1 in the kitchen) and they clearly were overwhelmed as she mixed 3 times our order and took forever to get our food , visited at 10:00, the order came out wrong and at 10:30, eating started around 10:45

The food is typical McDonald's, the service is extremely bad and it is extremely loud on site

I visit at 12:43 pm and the McDonald’s was so neat and clean . The food service was really lovely. And the guys those worked in the front are very cool and nice

Good service from a nice lady who was accommodating

The environment was amazing and the service was so super and there was one girl she so nice and make our order so fast and she talk so friendly .

Fast service and great view of the main street.

The restaurant is having quite hospitable staff and friendly environment. The service delivery is real quick

This is the fastest cafe in terms of service. You can always eat cheaply and quickly here. Everything is fresh. Good luck. And also the most delicious ice cream.

Communication with employees was very poor, since they didn't understand you, you had to wait until someone who understood you came...and I just wanted to go to the toilet

The staff were friendly and accommodating. There is the option of sitting outside. The offer met the expectations of the franchise and you could eat. There are enough parking spaces available.

I really like to go to this McDonald's in particularly because of the location and the employees are very nice

Sometimes forgetful when ordering via Lieferando. Addition on 7/6/24 1:20 p.m.: I wanted to order at the checkout where there was no one standing and the employee said I should place my order at the ordering machine. If your employees don't feel like taking orders at the checkout, you can also save on staff.

You know McDonalds. Unfortunately, something from the order is almost always forgotten, but at least you get it if you ask...

Is like McDonald's, you know what you're getting

The waffle fries were very delicious.

I personally felt the vibe was awesome and the staff service was great (on time). Food was super delicious.

My visit on June 5th, 2024 between 9:45 p.m. and 10:00 p.m. Unfortunately, McDonald's doesn't seem to care much about hygiene anymore. Despite having long hair and heavy beards, several employees do not wear hats or hairnets. One employee wore her braid half down and half up so that she looked like she had just gotten out of bed. The other employee constantly touches his nose and his long beard while packing the groceries. The end result was a longer beard on my burger. Unfortunately, I only noticed this at home and luckily before I ate the hair. Especially since two employees almost mated right at the front of the service counter. He grabbed her from behind and hugged her passionately. He kissed her neck. Basically, the employees were very loud and consistently spoke in a foreign language. There was an atmosphere as if you were a spectator at a private family celebration. There was constant laughter and people pushed each other back and forth several times. I have no problem when employees have fun at work. But the customer should feel comfortable and not have the feeling that they are at a party. Especially since the 10 minute wait for the food to be prepared wouldn't be so unpleasant. Because the employees were more concerned with themselves or their love affairs. I also forgot part of my order. Because I checked it in the store and noticed it. Luckily I was able to correct the error and receive the rest of my order. Last but not least, an employee or whoever it was was standing in the hygiene area and behind the cash registers, completely dressed in private clothing and shoes. There was therefore no black and white separation between clean work clothing and private clothing. The food itself was also rather mediocre and gets worse from year to year in all McDonald's restaurants, but is continually more expensive. I will avoid this branch in the future and can only recommend it to everyone else. The store appears to have different management than it did 10 years ago. The store was much quieter, more pleasant and more professional. The attached photos show the person in private clothing and the facial hair of one of the employees.

It's a nice place with two floors, the second of which has a large window from which you can see the road. While the second floor is pretty spaceous and usually pretty empty, there often are a lot of people at the first floor ordering food, waiting for it or just eating, making it pretty crowded at about noon, so I'd recommend visiting this place outside of peak hours, otherwise the wait time can be pretty long. The food itself is what you'd expect from a McDonalds, I never had any issues aside some missing souces a few times.

good McDonald's, and also has a toilet, which is rare at German McDonald's 😁

I threw up on the train on the way home. Previously I was with you and had a chicken and cheeseburger as well as a Fanta. Something isn't right here... I often go to your chain, but the first time was at Kantstrasse 111, Berlin. Result = puke

Good place to fast eat with family

Very friendly service. Many thanks for the help

Good atmosphere is too eat there. Neat and clean place. Whole staff is very polite and humble.

This McDonald's service is too good. And the staff is very polite and humble.

I like eating here at McDonald's because the employees are very nice.

The only thing that was ok was that the food was warm but the service was absolutely terrible. We wanted to use the McDonald's app to order a free large fries using the points we had collected, but we didn't have enough money on the card and then wanted to pay in cash. The 600 points for the free fries had already been deducted from our McDonald's account and were not sent back. When we asked for help so that we could at least get back the 600 points we had collected, we first had to get over the language barrier until a person with a little better knowledge of German could "help" us. But she only said that the points would be refunded within 10 minutes to 24 hours. Now this didn't happen. We couldn't even collect new points on our almost 20 euro order because the machines no longer wanted to accept the code.

Great service, very friendly. Anytime.

I ordered zari mil and the menu that comes with a glass as a gift; they didn’t put anything in Herriman mil; they didn’t even bother to collect; they didn’t put in half the ingredients

I ordered a sundae and they gave me some horrible thing which they claimed was "Frozen Yogurt" but tasted just like rancid milk. When I asked for an iced cream instead they just shrugged at me. Germany still has not learn d what customer service is, I see. I left the rancid yogurt on the counter and walked out 2 Euro poorer and vowing never to go to McDonald's again until you make this right.

Very slow service. I have never waited so long for an order in my life. There are very few people. I can't imagine what happens here during rush hour

Need to take care about the enterance

This is where all the refugees in Berlin eat. It's always full and you can't find a place to sit.

Was served quickly and was hot.

A normal branch. Fast service/processing of my order. The branch appeared clean and well-maintained. At the time I was there there wasn't a particularly big rush. What can you say about the food at MC. Quality as expected.

Beware of fraud: lukewarm cola, want my money back. Food and staff as usual, not enough seats. There were more of those.

I was allowed to make my own food there.

I went to this McDonald's with distrust, because in other countries it has deteriorated considerably in terms of the quality of the menu, the number of servings and the expensive cost. But since I was with my son and needed to feed him before the long journey, we decided to go. Moreover, it is located relatively not very far from the bus station. In Germany, McDonald's has outdone itself! Service, presentation, quantity and quality! Everything is just perfect, delicious food, clean and accessible toilets, without any codes or tokens that you need to ask the staff (in another country). I was especially struck by the size of the ketchup packets, three times larger, the glasses with cola are paper, not plastic, from which it is not clear who drank before you, and there are enough napkins. Not only that, but napkins are freely available throughout the hall. For such an approach and quality, it’s even indecent to talk about prices. Berlin - thank you for a delicious lunch!

Unfortunately, the terminal for ordering does not work, despite being restarted by employees.

I waited a long time for my order and it never arrived They didn’t even give me coupons for the long wait.

Probably won't eat there again... My son wanted it. After waiting at the table for half an hour, then politely asking where the order was, the order came with a quiet "sorry". Eating as usual... It just smelled like a toilet all the time

We felt sick afterwards and had a stomach ache. The burger didn't really taste fresh or like you're used to. The employees are pretty unfriendly. Very crowded shop, dirty, loud and shabby. Only out for profit. It smelled like manure in the lafen. The grease separator probably hasn't been cleaned for a while. Better go to your fellow competitor.

Not the prettiest branch but really damn fast and reliable for the number of customers... Even the ice cream machine was never broken during my visits.

Great quick service. Tables are clean.

I have known this branch since I was a child. Just got there at 10 on Sunday morning and was looking forward to breakfast. Unfortunately there is no more breakfast there, which is a shame! Unfortunately, no one speaks German anymore.

We were here on Sunday, 11 o’clock perhaps and the staff was really slow. We didn’t mind because we weren’t in a rush but could be little faster. The food was plain. We had Mc Wrap and Ribs and we weren’t satisfied and fulfilled after the food. Toilettes are nice

Then you had to choose it on the screen, confirm it, we got a piece of paper, the waitress saw it, threw it away and we got the food... Hmm beforehand you told the waitress what you wanted, times change

It's a typical Mcdonald but it smells little funny not sure why

It was fine, but there were a lot of people and the service was slow. People were very loud, and not very friendly.

There is no internet, the bathroom is paid and expensive 🫰

Good service. Food is brought to the table very quickly after ordering. Super Service.

Unser Lieblings-McDonald‘s. Super nette Leute. Jederzeit wieder.

If you know one, you know them all

Unfortunately it doesn't taste like it used to

They always forget something. So check the bag before leaving. Also the display showing the numbers for pick ups don’t work for more than a year. Terribly run place. I feel sorry for the staff.

Mein Lieblings MC Donalds. Sehr nettes und liebes Personal!

Naja…. Bestellung ging schnell… allerdings hat mein bestellautomat keinen bon ausgespuckt… einladend ist der Laden allerdings gar nicht. Es war sehr dreckig muss ich zugeben…

Extra Lieferkosten, Servicegebühr, keine Barzahlung möglich, hab mit Paypal gezahlt und die Lieferzeit verlängert sich ständig! Das ist eine Frechheit und gibt von mir überall für den Laden eine schlechte Bewertung.

wer die ganze Nacht auf dem Klo verbringen will und starke Schmerzen erleiden möchte ist hier genau richtig! Ansonsten kann ich nur davon abraten!

Ulkige Geschichte. Kenn die Filiale, ist seltsam Entrückt . Kundschaft und Gastgeber huldigen einen Dauer klinsch . Spät in den 90 war ich hier alle halbe Jahr mal hier . Bis in die frühen 2K . Jedes 3. Vierte Mal ein neues Team, dann wieder umgebaut, neue Deko , neues Konzept und Kunden Ansprache . Der Umgang mit der Kundschaft, stets Ruppig . Der Umgang der Kundschaft untereinander, Ruppig , Agro . Traditionell gewachsen. Bei der heutigen Einkehr eine neue Variante. Eine Tresen Kraft. Rookie. Und eine Pro Aktive APP . Am Terminal Bestellt, zahle an der Kasse. Der Junge Mann eilt herbei um mich nicht länger warten zu lassen, zeige ihm den Abhol Code meiner Bestellung, der Bildschirm ist Schwarz,und bleibt schwarz. Fast habe ich geschaft das Smartphone zu entsperren ....Ruft Er , mich beim Namen und zählt meine Bestellung auf . Die ZahlZiffern folge hatte ich ihm noch gar nicht genannt. Ulkige Geschichte das .

Sehr frisch und guter Service, es schmeckt nicht nach Pappe 💔

Ganz ok nur die Burger könnten frischer sein

Trotz vollem Restaurant war man nicht in der Lage Kunden am Kassenterminal zu bedienen. Man bekommt sogar noch unfreundliche Bemerkungen. Nie wieder in diese Filiale

War heute bei McDonald's essen. Immer frisch und sehr lecker! 😋 Die Mitarbeiter waren äußerst freundlich und hilfsbereit! Kann ich nur weiterempfehlen – von mir ganz klar 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️.

Die haben meine Bestellung nicht angenommen

First of all the shift leader from albanian is very rude she denied to take our order then we ordered on the terminal . Pick up screen not working . And she even can’t give respect to customers. Really disappointed ☹️

Vom Essen her bis zu Service eine totale Katastrophe. Nirgendwo bei Mc Donalds habe ich so schlecht gegessen. Die Angestellten kriegen dort kaum was gebacken. Einfach traurig und peinlich.

McDonalds halt! Nicht schlechter oder besser als andere Filialen.

Visiting at January 1, a small delay in delivery was accepted, however waiting for more than 10 min was irritating. Besides, the food was cold. Amenities clean.

Die Spät/Nachschicht ist immer Top. Guter Service und freundlich.

W moim burgerze jest zawsze mało surówki, za mało... Ale polecam

Every time order from this store by wolt or uber. I always have an issue with something. This time i am taking time to review. The strawberry cakes are STONE FROZEN. How well are the crew trained there ? How can they serve this to customer? What actually are they thinking? I badly wanted to bang this on the face of the person made this order. I just wanted ask him where dif he put his brain while making. And how did it made him to pack FROZEN STONE.

All stupid people work in this place with stupid service. The most stupid and idiot is the lady Manager .

Можно было бы ставить минус звезду,я бы поставил их

Замовила чай зелений і бургер меню. Вода на чай була трошки тепліша від температури приміщення🤦

Keine Ahnung, ob mir das Essen geschmeckt hätte! Die Frau an der Kasse, auch wenn das ihre Anweisungen ist, ließ mich nicht bei ihr bestellen, obwohl alle Terminals besetzt waren und sie nichts (zumindest stand sie nur hinter der Kasse) zu tun hatte. Somit werde ich woanders meinen Hunger stillen! 😡💩😬

Essen war Ok.Hätte wärmer sein können.

Food is great, tried burger with hashbrown and cranberry sauce ans a milkshake. But there was unfleasant weird smell both on the first and on the second floor. It ruined the experience

Schöne Aussicht gutes Essen manchmal voll:/

We ordered choco and strawberry cake and they sent it in a weird way. I don't understand what are they trying to save. It looked disgusting.

Чисто и уютно. Почти в центре Берлина

Das Essen kennt ja jeder, aber der Service ist einfach nur schlecht. Jede Bestellung ist falsch. Es werden immer sachen verwechselt oder vergessen. Unfreundlich steht auf der Stirn geschrieben. In der Wilmersdorferstr. in den Arcaden ist ein weitere MC. Geht lieber dort hin.

Einmal und nie wieder über lieferando.de bei Mc Donalds bestellt. Die Burger 🍔 waren kalt, fast nicht's stimmte, Patty mit Sand und nicht mit Soße. Echt ein EKELIG ES Essen von McDonalds. Weder McDonalds noch lieferando.de wollen einen Austausch der Ware, also 18 € für die Mülltonnen. Dieser McDonalds wird noch von mir Hören und gehe bis in die Obersten Etagen. Auch wie Dreck sich behandeln lassen geht garnicht am Telefon ☎️ Hotline. Wünsche Ihnen mal einen Besuch vom Gesundheitsamt