McDonald's in Bochum

Ordering was easy and quick, and delivery was also very prompt. Now that's what I call fast food 👍 The staff are very friendly and the atmosphere is very nice. It's kept clean, and I really like their waste separation 🙂 Really great and highly recommended 😁

I was surprised by how friendly and courteous the service was. This is the nicest McDonald's I've ever experienced.

This is the best McDonald's I've been to in Germany. Everything was clean, my order was ready in seven minutes, and it was a very large meal. The atmosphere inside is also very pleasant; you can see that McDonald's is new and nice.

Very nice, modern, clean McDonald's

I'd gladly give it zero stars. I can't understand how someone could be so incompetent as to pack two incorrect burgers out of four and then forget one altogether. Pack three regular fries out of three, one of which was a potato fries, and then pack the promotional nuggets instead of regular nuggets. They didn't check once, and almost the entire order was wrong. Thanks for nothing. The burgers had also completely fallen apart in the box, and the fries were at the very bottom of the bag, with others on top, and were completely flat. I've always been satisfied, but today it was a complete disaster.

It's disgusting that you don't get what you order. If the drive wasn't 25 minutes, I'd force the entire order into the store.

This McDonald's branch in Bochum is ultra-modern and very clean. There's also a McCafé. There's a large indoor area with plenty of seating and an outdoor area with a play tower. There are plenty of parking spaces and charging stations for electric cars. The cappuccino was hot and delicious. The employees were friendly.

Very good establishment! Clean, quiet, service is very fast. Everything is hot, no cold dishes.

Payment via PayPal Mastercard not possible have lost me as a customer

I'm usually happy with this location. But today, ordering a drink in the parking lot was truly disappointing: The employee handed me a drink in a completely unstable cardboard holder, a Coke fell directly onto my car seat—and instead of offering any help, reacting, or at least napkins, all I got was "Okay, bye." No replacement, no accommodation. That's just bad service. Mistakes can happen, but how you handle them makes all the difference.

It's very, very clean there. We didn't even wait 10 minutes for our food, and it was served warm. Tray collection is also very well organized with waste separation. There's even a container for liquids. Almost all other McDonald's restaurants could learn a thing or two from that! The restrooms are very clean, and you don't have to worry about catching any illnesses. The staff was very friendly and seemed well-organized. We'll be happy to stop by again if we're in the area.

Very good location, whether arriving by car or public transport. The staff is super friendly. And the food is super fresh and prepared quickly. I'd be happy to go back.

I don't know any other MC that works so quickly and professionally. Thanks to the entire team for this great service.

Everything was bad, staff, food (got the wrong thing and long waiting time.

For the third time, items were missing from my takeout order. Never again!

Very clean location and very friendly staff…

Very friendly service. It was busy, but ordering time was very short. I highly recommend it. Thank you.

We went to McDonald's today (Sunday, around 2:30 p.m.) and were pleasantly surprised. The branch is modern and very clean – both inside and outside, where we sat. We particularly liked the new self-order kiosks, which worked perfectly. Our order arrived very quickly, and everything was fresh and hot. The parking is also excellent – right outside and there's plenty of it. Overall, a really great visit. We'd love to go again!

McDonald's with a new concept. Food was brought to the table quickly despite the busy times.

Nice new McDonalds with a large parking lot, EWE Go charger and nice, clean interior.

The outdoor area is very nicely done

I was lucky, there was no queue. I ordered from the machine and after 2 minutes the order was ready. The person at the cash register was polite and friendly 👍

A very modern and clean Seed Store in Bochum. Plenty of parking and seating.

Wow. Best McDonald's. Very clean. Good service. Beautiful outdoor area.

A functional McDonald's, as you would expect from a store, with the appropriate range of food and drinks.

Praise where praise is due. Today (June 19) it was very busy but very well organized. The food came quickly, the staff was friendly, and you could tell the management had everything under control. I go to McDonald's regularly... and today it went really well.

We ate at this McDonald's restaurant again yesterday. It's improved even further since the last time. This is the best McDonald's we've ever been to. Extremely clean inside and out, including the parking lot. The restaurant's interior is very stylish. The restrooms are very clean. The tables and floors are meticulously clean! The staff is super friendly. Even though we wanted to pick up our food ourselves at the counter, it was brought to our table. The food was freshly prepared and delicious! Overall, this restaurant is highly recommended. A 1a rating is still too low, but unfortunately, it can't be any higher.

I ordered a chicken Big Mac, a regular Big Mac came out and two waters were missing. I went in and mentioned that the burgers were wrong, and then they got the wrong ones again. Then after I got the burger there were pickles on it even though I had asked for them. I just wanted to go home, so I took them and I didn't care that the pickles were on them. But the manager just took the burgers without me asking, and I got them half an hour later, and the manager argued with me about how unfriendly he was, and the burgers didn't taste that good in the end.

Great fast-food restaurant. The food is ready really quickly. The staff is friendly. Parking is also available.

This is one of the worst Donalds there is

We are very disappointed. You can expect the burgers and fries to be reasonably warm at around 8:30 p.m. when you order something at the drive-thru. But when the sauce for the nuggets is warmer, I ask myself: why is that? Are they trying to scare customers away? Do the owners not care how the products leave the premises? Has the staff been trained sufficiently? OK, I understand if someone is having a bad day and doesn't fully master the German language, but throwing the bag at me, so to speak, without handing it over, I find it a bit harsh and disinterested in the customer. OK, what does that mean? Never again. I hope not many guests think that. But honestly. I don't care. It's over.

No idea what it was... but it definitely wasn't McDonald's as you'd expect. Modern, clean,... good service. Keep it up, folks...

A very clean McDonald's with very quick and friendly service. The orders were well prepared and appetizing.

I highly recommend this branch. Even though it was quite busy, the food arrived really quickly and very hot. Cleanliness was top-notch; tables were always cleaned immediately. It had a very modern and well-maintained feel, which is how all McDonald's should be.

It's one of the cleanest McDonald's you'll see. There's plenty of parking, but unfortunately, there isn't much else to do nearby, like shopping or walking. Instead, it's worth visiting the nearby FitX and then heading to McDonald's. The terrace is also very nice; you can sit and relax for a while. The clientele is pleasant, not like you'd expect at a McDonald's by the main train station. It's fine for a relaxing coffee in between meals. I find the facility clean and atypical for a McDonald's. I highly recommend it.

The food was ready as soon as we placed our order. It looked very nice and was nice and cool.

Very clean and well-maintained. GREAT!

I pre-ordered food via app and picked it up. Absolute chaos inside – a single employee to take orders, operate the cash register, and deliver the orders to the tables and cars – one – and the store was packed. It took forever despite pre-ordering. At home, I noticed that a cheeseburger I had paid for with points was missing. I wrote to McDonald's. They allegedly forwarded the matter to the franchisee. After 27 days, there was no credit for the points, nor any contact.

I don't even know where to begin, because this visit to McDonald's was simply the worst thing I've ever experienced—and that's putting it kindly. As soon as I entered the store, I was looked at as if I were disturbing the place. The employees were standing around, talking to each other, no one said hello, no one cared that customers were there. Friendliness? None. Customer contact? Absolutely nonexistent. It feels like everyone there is forced to work—with zero motivation, zero commitment, and absolutely zero respect for customers. I ordered a Filet-o-Fish—and what was then handed to me was an absolute disgrace. I've never seen such a neglected burger in my life. The top of the burger was somewhere on the left, the base was shifted to the right, the fish was crooked, the sauce was on the edge of the wrapper—just a mess. It looked like someone had angrily thrown the burger against the wall and then put it back together—or maybe not. When I tried to complain politely, the employee hurled a serious, annoyed "Why?" at me. No "Oh, we're sorry," no interest in fixing the problem—just pure ignorance. I was truly speechless. "Service desert" is an understatement. That's not how you treat paying customers. That's not how you treat anyone. The entire team there seems completely out of place. Nobody knows what they're doing; everyone seems overwhelmed and completely disinterested. You don't feel welcome, but more like a problem that needs to be dealt with as quickly as possible. I will never set foot in that store again and can only advise everyone to stay well away. Something urgently needs to be done here—new staff, ideally a complete replacement of the crew. A store like that shouldn't even be allowed to be open.

Unfortunately, my visit to the McDonald's on Harpener Hellweg in Bochum was very disappointing. The service was truly poor – the staff seemed annoyed, rude, and unhelpful. A simple question about my order was met with a rude response, and I searched in vain for a "please" or "thank you." Friendliness and customer service are far from the point. I will avoid this location in the future.

I have ordered a mcflurry with caramel sauce but it was just two drops of sauce and brownie pieces was terribly hard not soft

Very clean place...they pay a lot of attention to hygiene, all other branches should take a leaf out of their book

I was really pleasantly surprised by this McDonald's branch! Everything was super modern – bright, clean, and with new ordering terminals that work really quickly and easily. The food tasted excellent: fresh, hot, and exactly what you'd expect from a fast-food restaurant. What particularly struck me was that my order came extremely quickly, yet everything was still perfectly prepared. Exactly what you'd expect from McDonald's – but unfortunately, not something you get everywhere. This branch definitely stands out from many others. Friendly staff, a good atmosphere, and a feeling of quality that you don't always experience with fast food. I'll be happy to come back!

We ordered for delivery, and the order was completely wrong. Nothing was as ordered.

Nice service. Beautiful ATMOSPHERE. Cleaned up.

Very tasty. The coffee is simply delicious. Thank you

Unfortunately, the team management didn't know what respect meant. In front of the customers there was loud swearing, insults and disrespectful communication with employees. Aggressive and loud behavior is almost unbearable. Everyone on site felt uncomfortable. Pretty unprofessional.

The bad-tempered boss drags everyone into the abyss of his dissatisfaction. First he complains to himself in the kitchen, storms through the shop and slams trays around. He yells at the employee in the middle of the restaurant and in front of the customers. His two-year-old daughter works more independently. Absolutely outrageous and humiliating. He then runs through the store and slams the chairs onto the tables. His bad mood, aggression and unprofessionalism can be felt throughout the store. Incredible!

We came when the Minecraft promotion had already ended, and from the very beginning of the promotion I wanted exactly the bee figurine. We looked for it everywhere but couldn’t find it anywhere. I asked the staff if they had any figures left, and they looked very diligently. Unfortunately there was no bee, but it was so cute that they tried so hard!☺️ And by the way, it was at this McDonald’s that I got a llama figurine for the same promotion.

Used to be my No.1 MC restaurant - fries 🍟 were still raw - immediate exchange. Fries were hot but dripping with fat when seen at neighboring tables / exactly the same - BUT eaten because I was hungry.... Nobody needs a glass campaign when the store is full and therefore only poor quality food is served?!

Most modern and clean Mecces. Staff also very friendly, food warm.

It was another one of those days when you ask yourself where the friendly dealings with people are. The following situation arose: My son needed another packet of ketchup and went to the counter. He was quickly served with the words that ketchup costs money and he couldn't get any (our table was within sight and we are there almost every Friday). I then ordered a package (60 cents), of course delivered to the table. After 5 minutes without service, I went to the counter to get the ketchup. I am aware that there is nothing left to give away, but with a little empathy you can solve this process differently. Maybe it was the MA's inexperience, but there are seminars for that. I ask for internal clarification of the process. Thanks PS: An inexperienced MA will ruin your rating.

One of the better McDonald's branches. Lots of large parking spaces, clean tables & chairs inside, everything in very good condition, modern & cozy outdoor area and a small play tower for the children. Great for a break while driving on the highway.

Very modern, very clean, great outdoor area.

Yes, the best in the area at the moment. Unfortunately, the quality has decreased somewhat. When it reopened, everything was in the 5 star range

Worst McDonald's I've ever visited. The tables are all dirty, staff walk past the tables several times and don't think it's necessary to clean them. The seating areas also have grease stains everywhere. Hygiene and cleanliness are not very important here.

The service was very slow, we waited for hours and had to leave without eating because no one was interested.

So far the best McDonald's I've seen in Germany. Generous, fast service and the staff is always friendly.

If you know one MCDONALD'S, you know them all...! But what makes this MCDONALD'S in Dorsten special is a commendable increase in friendly staff and hygiene throughout the restaurant...!

This is one of the best and most modern shops I know.

Quite good McDonald's in comparison to other McDonald's in Germany - it's one of the best. Clean hall, precise serving tables (because in most McDonald's of Germany you can easily got mistake from personal and miss some item in your order). Here is everything fine

Clean restaurant, fast service at the food counter! But!!! After a long wait, I was given the opportunity to get to one of the 4 charging spots with my electric car. Three places were blocked by combustion cars! Unfortunately not uncommon!

Others can't keep up with cleanliness!

One of the best McDonald's! There is even a TV built into the table where you can play different games. My brother (3 years old) really liked it!

Very clean and beautiful MCD. Friendly staff.

Never again!!!! impudence. I get food completely cold and cola with a very cheap lid, the entire drink when picked up flows into the car and my pants. When I asked for a few wipes, the employee and his colleague started laughing. I'm there almost every day now but never.

Clean branch, friendly and communicative employees! Food absolutely fine! Clean and intact toilet facilities! Specific offer for waste separation for customers. Great training branch!

I've been here several times lately. I've noticed how clean the store is and how nice the employees are, above all, how they work in a disciplined manner and today I arrived shortly before closing time. They only had 15 minutes left when I wanted to order at the drive in station. At first it didn't work because the headset had stopped working. As soon as I wanted to drive home and thought it was a shame, they were already too late, the branch manager ran out of the store after my car just to tell me that the headset had stopped working and he couldn't speak but I can still order inside I thought it was so cool that he made such an effort that every customer was taken care of right up to the end, i.e. satisfied in the store, he apologized countless times. I came here especially from Castrop because I am so very satisfied with the service from the employees. I hope that it will continue to be that way. I prefer to drive a few meters further You can clearly see that it has a grip

The fastest McDonald's I know (double drive-thru)

Best McDonald's! Fresh warm food and super nice service! Always my pleasure!

In the evening at 10 p.m. after a long day you can still get burgers and fries here. Made me happy on Monday. 😀

A nice new MCe. Centrally located, parking is okay. You can just expect what it says ^^ But the employees are in a good mood and friendly. Unfortunately it was quite messy at the end, but it was also incredibly full.

Thank you very much for your attention, very nice 👍 Thanks for your attention, very nice 👍

The speed of service is amazing. I advise everyone. Thank you very much 👍

Best branch in the surrounding area.

Ordered 3x Happy Meal and 2x Mc smart menu. 3x gifts were forgotten and the medium fries were only half full. Everything tasted great. Why such errors happen with such a small order remains a mystery to me... We never had any problems in Castrop.

One of, if not the, cleanest McDonald's branches I know. The service is also very good. If only McDonald's were at this location...

Always friendly staff and really the cleanest McDonald's I've seen.

Mh a Big Mac now costs over 6 euros. The atmosphere is becoming more and more sterile and impersonal. In addition, the citizens are so unattractively and listlessly crammed together. But that generally applies to the McDonald's I know.

Rarely have I seen such a clean branch. The staff were very friendly and incredibly quick. Keep it up!!!

Extra stars for uncomplicated dog transport.

Online order was put together in a very short time. This was then given to us using a pick-up code at the DriveInn counter. Top!!

A very nice modern fast food restaurant.

Very fast and friendly service, everything was very clean. Burgers look much better than at other McDonald's.

Everything fine; a very good branch.

Food ready super quickly and everything was clean here!

From that point on, it became a game. Place an order at the self-service checkouts. Preferably something larger with a value of 20-30€. Then go straight to the toilet and try to finish it faster than your order. It's 3-0 for McDonalds!

So I ordered a latte but didn't ask if I wanted anything else and recently people have been paying for rudeness at McDonald's?? Then I'd rather go to the other McDonald's - the lady was so unfriendly

I was absolutely thrilled that my food arrived as soon as we sat down. We had just ordered at the counter. And it was busy. I've never experienced anything like that at a McDonald's before. The staff were super friendly, from the lady at the counter to the lady who brought the food. We came here after seeing the musical and fortified ourselves for the journey home; otherwise, we would definitely come here more often.

I love this location! The location is beautiful, the staff are consistently friendly and accommodating. The store is always clean and well-maintained, which makes your stay particularly pleasant. The food is always served warm - a big plus compared to other branches. Absolutely great! We will definitely eat here more often...🤌🏻🤌🏻

Some Indian grandma poured a drink on me and 5 fries in my nose and my friend got an apple in his ear

Very clean, just paid and the food was ready.

It's just a McDonald's, but very clean, very modern and a great toilet concept.

Relatively new Mcess. I've never fully experienced it. But there is always something wrong with the order. Damn machines!

This McDonald's location sets new standards in cleanliness and modernity. Care is always taken to ensure that the premises are kept spotlessly clean. Particularly noteworthy is the innovative waste separation system, which supports environmentally friendly disposal. The team's efficiency is impressive: the average waiting time is only 5 to 6 minutes, which ensures a quick and smooth process. In addition, the staff impresses with their exceptional friendliness and courteous service. Thanks to the high-quality ambience and professional atmosphere, you could almost forget that you are in a McDonald's and not a mid-range restaurant. This location is a model of fast food services at the highest level.

Very friendly and courteous staff. Full branch and still the order went really quickly. Everything clean. Recommendation!

Nice branch by McDonald's standards, well-kept toilets, very friendly staff. The food is McDonald's standard, but everything is fine!

In the catering sector the quality is AundO. The fries were served cold. The burgers weren't optimally warm. The service was quick, but the quality is more important.

Modern, clean, fast... The restaurant takes good care of cleanliness.

New MC, large parking lot, nice bright interior. Mc Cafe included. A really good branch. The coffee is available in real porcelain cups. Staff friendly.