McDonald's in Duisburg

Far too few staff, especially on weekends. I've now stood at the checkout for 25 minutes to place my order. This is a quick restaurant and doesn't work at all. I have no idea how long I have to wait for the food. I've been standing here for over an hour now

Unfortunately, a very disorganized team that also serves the food unappetizingly. I definitely won't be coming here again.

Hello everyone We've been standing at the checkout for an hour and our order hasn't been taken. Are ignored .No service. Just cheeky. Everyone walks around with their hair down and I found a hair in my Coca-Cola

The food tasted good but two burgers were swapped

So according to the employee, no table service even though you can choose the reudiger McDonald's

If you have to wait 30 minutes for food, it can't be called fast food. Then it's better to go to a restaurant for pizza or kebab. Hygiene sucks anyway

Everything was satisfactory. Only the ordering machines are unreasonable when it comes to card payments

Because it's open until 4 a.m., employees send you away at 3:10 a.m. it's already closed because it's only open until 3 a.m. At least change your opening hours.

I was at the restaurant with a total of 3 people at 3:10 and we were told that we were closed. Then they should please change their business hours and not have countless customers make the trip otherwise.

Longer waiting time and the 🍟 fries hot 🔥 very good

Overall very dirty and the toilet looked accordingly!!!

Clean but in an industrial area. Preparation sometimes takes a long time

Got the wrong order, waited 1 hour at the drive in, was unfriendly, slow, so I'd rather stay at my local branch

We ordered from McDonald's via Lieferando. 2 citizens and a large portion of fries. The citizens were fine, if cold. The packet of fries wasn't even half full, it was definitely less than the small portion of fries. They were also freezing cold and soggy.

The outside area looked like a garbage dump

Ordered cocoa and waited 22 minutes for it, the result: cocoa was cold, numbers are called into the room where you really have to listen carefully because standard German is out of place here. So far the worst McDonald's I know, not recommended

The worst delivery service there is. Once again, delivery times over 2 hours have rarely seen such outrageousness. If you can't get it together, you should just leave it alone.

Unfortunately it was unclean and everyone's special requests "no cucumber please" were not taken into account. Two of the burgers were almost cold...Staff totally unfriendly or playing with cell phones and we were ignored...not recommended

I ordered a voucher for 2 coffees with my better half via the app and paid via Apple Pay. After the payment process, the message “invalid time of day” came. How to go to the counter and asked if we could get the coffee. The cashier said we should get the money back from our bank. Instead of giving out the coffee you've already paid for and that would be good. Well €2.99 given away.

So I'm very disappointed with the service. The employee was very cheeky. Whole sauces, which we also tasted, were not included in the order. Fries completely unsalted. It just tastes like cardboard. I ordered a Sprite and got a Coke instead. Great thing

I waited a very long time for my order.

The quality of our BicMacs wasn't great. Very dry, the patty seemed like it had been warmed in the microwave, edible but not at all tasty. McDonalds is losing more and more quality

The shake machine worked once 👍🏼

Something tends to be forgotten here. Always check your order immediately for completeness!

Tables were dirty, as were toilets, and several displays were broken.

The service was okay, unfortunately the noise in the branch is terrible. People constantly have their cell phones on and are just hanging out in the branch. The staff doesn't seem to mind.

If you like McDonalds, this is the place for you 😎

Close to the highway. Lots of people. A standard meal, similar in taste to other McDonald's - fries, cheeseburgers, cola. Service ok. In front of the restaurant there is a small playground for children and a few tables. However, you can't eat a peaceful meal with children because there are people smoking at almost every table. The smell is unbearable and there are no free seats inside. In addition, the restaurant is very dirty, with cigarette butts, garbage and food leftovers everywhere. Generally - I do not recommend it.

0 points despite being spoken to several times, only served after 15 minutes, then waited another 20 minutes for two parts of 1x fries and 1x cola

Infinitely long waiting times, rude staff

Pure chaos here, waiting for death and always dirty.

So waiting more than 20 minutes for your order is a no go for a fast food restaurant!

It was very dirty in the branch that evening.

Something is always missing from the order. The dining room is no longer as dirty as it used to be, but it is still not clean. We'd rather go to Krefeld now, because nothing is forgotten, the food is fresh and the shop is clean. All of that is missing here.

Complete catastrophe Sunday evening holiday time Ordered via app at 9:40 p.m. Shortly before 10 p.m. Mc Drive cars were lined up on the street, so I decided to go in and it was also packed. I stood politely at the checkout and waited 15 minutes, none of the employees felt responsible. Behind the counter there were 4 employees in black and white T-shirts and two in black. After I placed my order and paid, I waited another 25 minutes. The shop was dirty in front of and behind the counter, all the trolleys for the trays were full. Why aren't more staff being hired? Since then the delivery service has become really bad. I don't like coming there anymore either. Nightmare

Preferably 0 points. Waited over an hour for an order. Service very very bad! Staff totally overwhelmed with orders on site. The shop is dilapidated from the inside. Cleanliness poor. Never again. I'd rather go eat a kebab...

When there was still the old counter where you could pay and collect at the same time, everything was better. Now you have to waste your time thanks to the stupid terminals or go to the only one! Pay in advance and then enter the queue. Only a sleeping pill handles the dispatch with occasional support, only on call, terminals and LCDs are inactive. Tables not cleared and cleaned, customers first have to clear away the dirt. The staff is overloaded, the toilets are unusable (glasses peed all over, sinks not cleaned, no paper, etc.) @McDonalds: Stinginess is cool! This alienates customers. You can no longer go there or just pick it up at the counter :-( Just one point so that something changes there.

A little crowded, but otherwise everything is fine. Service was good, food as always, everything was there.

I am deeply disappointed and upset with my recent visit to McDonald's. As soon as I entered the restaurant, I was shocked by the disgusting condition of the entire place. Tables and chairs were dirty, the floor was sticky with dirt, and it looked like it hadn't been cleaned in days. The staff was not only unfriendly, but downright disrespectful. When I pointed out that my order was incomplete, I was met with an eye roll and a snide tone. After a wait that was far too long, I finally got my "complete" meal, but it still wasn't complete. Important parts of the order were missing, and what I got was cold, soggy and just plain inedible. I understand that you can't expect 5-star cuisine at a fast food restaurant, but such subpar quality and terrible service are simply unacceptable. I will avoid this McDonald's in the future and can only advise anyone not to eat there.

Food was fine, another McFlurry afterwards. Drops the employee and then says it's my fault and I have to buy a new one. If I had taken one bite and said it wasn't tasty, the gentleman would have given me the money back. Bad service that doesn't think along with you.

Unfortunately I couldn't rate the food because the shop closed 2 hours early.

Prices above Performance below Typical Mäck S

Absolute chaos! Waited 1 hour for the food. Food packaged poorly. Preparation with far too much mayo on the burgers and packed together unsightly. Wrap half blown apart.

And again something is missing from the order. Nobody answers the phone. Actually, they should deliver later

The branch manager and staff were extremely friendly. Overall, a very well-kept and tidy branch. Big praise to everyone 👍

We ordered several things and paid for everything in full, but when we got home half of it was missing and the food was cold. The toys for the happy meal were also missing, even though we pointed it out again; at home there was of course a lot of drama with the children. It's just annoying that you pay so much money and only get half of it. I heard from others that it happens more often. Not recommendable.

I took advantage of a breakfast offer in the morning with a cappuccino as a duo, it was quick to prepare and was very tasty! The service from Ms. Schwarzkopf was very quick, courteous and competent! So 1A! The young people should take an example and be as warm as they come across! She told me she had been there for 16 years! Greetings to the operator Markus Weber, it's hard to find people like that these days who still enjoy their job! Everything is clean and in order! You'll enjoy going there! Kind regards Tilo!

It was only a Mc Frape but super tasty

You should be friendlier to the customers and try to smile a little, according to the motto, take it here and fuck off😡. Most of the time it's not what you ordered. What can I do about the fact that he or she is in the mood or has his or her days? If you are served so unfriendly, you won't have any appetite at all I don't recommend any person to eat there. So that they can think for themselves and become friendlier

the very last thing….disappointed for the second time, paid with Apple Pay and nothing was delivered. Apparently connection problems with the server at Liferando, as I said, my money is gone for the second time. But now...never again

Slowest McDrive in the world. Even during the week there is a long queue. So fast food works differently... Addendum At McDonald's you are not able to distinguish a Hamburger Royal with cheese from a TS... can McDonald's tell the two apart? Otherwise the employee won't pack

Quiet McDonald's. The food was delicious. The service ok.

Unfriendly employees and branch management are no longer possible. You actually shout at each other with customers and get completely confrontational over a one-euro item

Very bad, everything doesn't taste good

I go to the toilet with my 4 year old daughter and in the meantime our food is thrown away - there was nothing new - 18€ in the trash - the shift manager didn't show any insight and could have noticed (the shop was empty - 16.06.24/12.15pm) that we were in the toilet

Table service - not in this McDonald's. People waiting for ages and than get blamed why they didn't pick up their order. Apparently they are short staffed, but then then offer table service and don't blame people for not reading your mind.

Something is always missing! I didn't check for the first time today and promptly another chip was missing. Really annoying 😕 Especially when it's food for the kids and I don't go back for a portion of fries. It also takes longer and longer; lately the waiting times have been enormous.

Actually always go to this McDonalds. Today we unfortunately had two pieces missing from our order. That's actually not possible, it happens quite often in the store, so it's better to double or triple check!!! Unfortunately, we have now spent money on something else

The DriveThru thing isn't working so well at the moment. At least communication was difficult. But in the end everything worked great

Disgraceful, unmotivated staff. When we asked if there was tomato in a wrap, we got the answer: "How should I know?" Yes, if not the staff, then who? Notices with lists of ingredients have largely been replaced by screens with information that show the Kaulitz faces every 5 seconds. But maybe it was because my sons and I looked too, German, despite the lady's friendly demeanor. Everyday racism once again the other way around. For us it is clear, “never again,”

The worst McDonald's I've ever eaten at. Cold fries, wrong burger in the bag and one burger left out. This is now the third time in the last 4 months that I have ordered here via drive in and unfortunately the third time I have been disappointed. Find another store. The employees were always nice at the drive in, but the kitchen staff seems to have received catastrophic training. Maybe the owner should try it himself.

Ordered repeatedly via Lieferando and didn't receive what we ordered. The sum was transferred in advance. The branch cannot be reached by telephone at all times and a reversal is therefore not possible because the drivers are external drivers from Lieferando and cannot be corrected here. In addition, the branch is not cooperative even when it can be reached. The correction is also not possible via Lieferando. I have now gone through my account and refuse to pay. If anyone else has the problem, please rate it too. It can't work like that. Really not recommended. I have never experienced such bad service. Molls

We waited for the cashier for 20 minutes and no one was there.

I have no idea what's going on there, but you wait forever at the drive in... it has nothing to do with fast food anymore. And wait again...boy boy

Great Mc. Good to drive. Lots of parking spaces.

For some reason that I was insensitive to, there were no more glow in the dark glasses. I was also horrified to discover that I couldn't order any milkshakes to go with my already disappointing menu, so I give up the scissors. You have to know. Ps.: When I received the order, the corks fell out of my head as the cola cup without a lid and without a straw was bubbling miserably on my tray.

I ordered a BigTasty without bacon and after the second bit when I got home I noticed that the burger was full of bacon. The additional label says “without bacon” in large print - simply pure incompetence. I should notice it at the latest when I put the sticker on it as a “cook”, right? I then called 11 times and of course no one answered! And you won't get a call back anyway. Is this done separately?

We ordered two portions of McCrispy Bacon yesterday and today my wife and I both have diarrhea.

Very loud, but at least the food comes quickly

Underground, bad food and that Service!

Togo's service is very good, the restaurant is clean from the inside, and there is a large car park and children's games

Ordered breakfast within the time frame via the app. Was also in McDrive on time. The app also said “order now and get breakfast”. Well, it was 3 minutes after breakfast by the time it was my turn at the barrier. I didn't get my food. It wouldn't be possible, I was told. I'm really used to a different service from McDonald's. Now I've driven all the way for nothing. And then I'm cheekily told "they can only get croissants".

Worst McDonald's I've ever been to would like to give 0 stars.

Anyone who eats here knows what they are doing and has come to terms with everything else. There is no other way to explain the influx. The three hamburgers and fries I ordered were what I expected, so I give them one star. The second for the beautiful view of the intersection from the parking lot. I simply don't have the arguments for more stars. Too bad about the money.

To my regret, I have to write this in this way because this was my favorite mc's. The food tasted very stale and the burger was cold. The service had to wait over 30 minutes for two burgers, fries and coke. In addition, I was given the wrong burgers. Unfortunately, the quality of this restaurant has become very poor. I ask for it Improvement because I can't find any other reason to eat there again

tie your shoes tightly because the ground is particularly sticky 😞. an upgrade is needed!

It took far too long for us to receive the order! There were also only 4 cheeseburgers.

Honestly, the store can't get any worse. We've been there so many times now, but only in Drive. Many things are wrong, not available or are rudely dismissed by the service, even though the wrong thing was given out. You should then go to the boss when the store and drive are overcrowded. The big hit was the forgotten meatball on the big tasty bacon, which was then only made fun of on the second drive, so I had to go there again. So everything has become really bad and more and more expensive. Never again!!!!!

The food is super delicious! Just a 10/10!

The store was completely overcrowded and I couldn't get a printout from the self-service machine. When I was told at the checkout that I didn't have an order number, I was told that they could do it without it. So I waited. 40 minutes in total. Until an employee asked what I had ordered, I had been standing in the waiting area for ages. I then told her and she couldn't find the order in the system. If the guy hadn't said at the beginning that they could do this without an order number, I wouldn't have been so upset. But yesterday really wasn't possible. Two stars because the tattooed employee ultimately took care of it quickly.

Very long waiting times at the drive in even though there were only two vehicles in front of me, the service took almost 20 minutes

The drive in here works perfectly. You get processed quickly here and nothing has ever been missing here. The tables in the restaurant could be cleaned! 04/21/24 There is no breakfast in these McDonald's and the information is very rude. Now I'm sitting here and there are signs for breakfast.

The Hamburger Royal TS was great. Everything fresh and hot. Even looked practical, like in the pictures. Best in a long time.

After 25 minutes of waiting in the car, I received lukewarm food. The fries were even cold and a 20 piece nugget was missing. Never again!

now too expensive and too crowded

Everything is always fresh and the burgers are lovingly put together. The restaurant is very clean.

The shop is dingy, the service is unfriendly, listless and totally overwhelmed.

I often buy a coffee here when I'm passing through. Always clean and tidy. And if you are friendly to the employees, you will also receive friendly service. I am very satisfied with the employees who work the morning shift and would like to come back.

Clean toilets! I don't need to say anything more. Quality of a McDonald's is only measured by cleanliness. OK, the rest is also newly renovated. Everything really great.

My order wasn't even accepted after 30 minutes

Sometimes things are forgotten in the drive.

Standard McDonalds food. +Enough parking spaces. -Brake bumps not good for low-slung cars. +Good option if you have a craving for two double cheeseburgers at 2:00 a.m. and are traveling by car

The worst branch I've ever seen.

Bought food there today, plant-based nuggets, because my husband is a vegetarian. However, half of the nuggets were made from meat and the other half were plant-based. This really can't happen!!!

Two drinks were wrong in our order and everything except the fries, nuggets and sauces were missing from the two HappyMeals we ordered. No toys, no apple, no squeezes. The staff didn't give any indication that something was missing or anything like that.

No fun, slowly horrifying, waited 25 minutes with moderate load. Working extremely slowly...

Disastrous service, dirty, the food slapped together carelessly (less than usual), rarely seen such a dirty McDonald's! The employees are mercilessly overwhelmed; the orders are usually incorrect or something is missing. The floor sticks throughout the restaurant. Some customers bought a kebab a few meters away and eaten it here in the restaurant!??. There is no management here that runs the restaurant. One star is still too many.

Relatively long waiting time, sauce forgotten.

Already eaten better citizens for the price Branch everywhere tables floor kitchen where you can see everything greasy just underground..

Totally full, very long waiting time