McDonald's in Duisburg

The most important thing is to get the right person to do the right thing and not just the wrong person at the same time and not just one person at the exact same time and not just a bunch bunch of of people people are are doing doing the the right right thing thing and and I I don’t don’t know know what to to do that that is is the the right right person person to to do do you you know know what what to do and and I I know what what I know know I I

McDonald's. Why not 5 stars? The waiting time in the MCDrive is very long, McDonalds has actually been offering gluten-free citizens since 2019, unfortunately not in this branch, correction not in all of Germany

Catastrophe... absolute catastrophe!!!! Incompetent staff... the operations manager cheeky and highly aggressive!!!!

People give you a receipt and check your change, people don't give out a receipt and they don't give out enough money just happened again

It's okay, but not our first stop at the McDonald's locations in the area

Very listless and unfriendly service. Fries were almost cold. Not so nice

Yes, you can go there just fine

Favorite mcdlnals very tasty food, although I sometimes put onions in my burger and hate it but this mcs is the best

Drive in sucks. Staff totally overwhelmed because there was more to do. Cold cheeseburgers don't even let the cheese melt a bit.😡 No mayo and no sauce for nuggets. Fries were cold, they were in the deep fryer for maybe 20 seconds. So all in all catastrophic and not recommended 🤮

Boy, you've messed up again😭 Everyone now knows that something is missing every now and then, but what is absolutely not clear is when you order from you and have to wait for 2 hours because, according to the GPS, the supplier is chilling somewhere in a dead end for over an hour and doesn't move during the arrival time continues to rise. Then he arrives after 2 hours and the food is completely cold, the fries are sticky and the nuggets are rock-hard, even though the journey is a maximum of 15 minutes. Clean people, clean.

Unfortunately, we also forgot something. The toy at the Happy Meal. The children's mood was accordingly. We didn't have time to drive back. Judging by the reviews, every order is missing something, so you should check again at the end.

There is no ice in the drinks and even though I asked for it they said we didn't have it and it took too long for our order to be prepared, it's very bad, I won't be back.

We rarely order, but when we do it comes with a lot of annoyance.🤬🤯😱🤬🤬🤬 Always too late, always incomplete disaster No more No desire, no nerves

Not, “forgot the sauces for the nuggets,” but “forgot the sauces for the nuggets again.” !!! Too bad and sad.

20 chicken mc nuggets were not included in the bag. When we noticed this and went back, the lady said: I can well imagine that they were missing. Gave us the pack of 20 and as an apology simply an apple turnover that didn't taste good. Maybe it would have been nicer to ask if we would like something as an apology, like a hamburger or something.

The last time I was here was 5 years ago and ketchup is still forgotten. Although when eating here, coffee is served in paper cups. Fruit nonsense was brought even though ice cream was ordered. Table was dirty. Food was cold and we waited 10 minutes for it even though it was empty. Still the worst McDonald's I know.

Nice staff but you should probably leave the fries in a little longer, they were soggy for over €4, a bit cheeky..

I will no longer be an MC fan in this life.... 🤭

The store was full, it's the holidays! Ordering the app didn't work at all, after a long wait and inquiries I was told that the internet connection was bad. Even though my phone said that the order was in progress. Otherwise everything is pretty average. Acceptable, but nothing more.

Always check the content for completeness ;-). But definitely recommended

A typical MC on the highway, it's dirty and there's trash everywhere probably because of the many people.

One star is still too many! I had TS and have been lying flat for 2 days with nausea, vomiting and diarrhea. This chain needs to be closed. 2 times 2 different locations and 2 times sick.

Very helpful and friendly service. There is breakfast again. Something different than before.

Can't comment on the food as my order was simply forgotten. After 20 minutes of waiting, I cashed out the money and left.

I was at the drive inn. Burgers were falling apart, the boxes were upright, the mouthpiece of the Cola Zero was dented as a sign of Zero. I found that unhygienic. That's what the numbers are for!

Good atmosphere and staff interest with customers

I tried to place my order at two order terminals, both of which froze. I then tried to place my order at the counter after a long wait and was told I should try it again at the terminal...... after all, that's what they're there for!!! Customer service is 0, it's a shame... Then I'll just go somewhere else

Like everywhere else at McDonald's

Why don't you have other drivers? It doesn't make sense to wait so long. Some of the drivers have to come from Duisburg on bicycles, which is totally inefficient.

On my last visit through the drive. When I got home I unpacked the burger and I just took a bite!!!

I felt good again today after a long time

Bad service, long waiting time, never again

The restaurant is okay, but the cleaner of Syrian origin acts as the manager. There is racial discrimination against Liverendo workers by women in charge of the shifts. The rest of the staff is very good and friendly.

We recommend! Yesterday after I ordered there was a problem when we unpacked our food at home. I called the branch. And the shift manager, Ms. Suljkovic, was on the phone straight away. I explained my problem and the lady asked me to come over immediately. Since it was already after 8 p.m. I asked to postpone it until today because I still have small children. We agreed to meet today, June 5th. 19:30 o'clock. I was at the branch on Asterlagerstrasse in Duisburg Rheinhausen at exactly 7:30 p.m. Ms. Suljkovic was already waiting for me. I discussed everything personally with the lady again. And she immediately promised me that she would solve the matter immediately. My wait was sweetened with a cup of hot coffee. And after about 6 minutes of waiting, Ms. Suljkovic was with me again. And had my order packaged warmly and neatly. Rarely have I been treated so kindly and courteously at McDonalds. For me this is worth a 5 star rating today! ☆☆☆☆☆ 1++++ Ms. Suljkovic and her employees. Mister Weber .. You have a great team in this branch This is worth every cent. We remain loyal to them and are really looking forward to being able to visit them again soon. Thank you to the entire Rheinhausen team The H.M family from Hochheide

Burgers are not well done.Long waiting time

Homeless deaf people in McDonalds come in and ask for money

They forgot my Big Tasty at the Mcdrive. Simply €8 that is missing. I'll never go there again.

So the service was very nice. However, I later noticed at home that my burger bread had mold spots and normal nuggets were simply mixed in with the plant nuggets.

Well, we got there, my son ordered electronically and I chose a seat. Time passed and I had the opportunity to observe everything, Hey and I don't miss anything, many would say the under privileged---- Mega Great, the tables were cleaned quickly and very well, the outside area was cleaned when we left of the guests around the table and underneath meticulously looked and checked, I can only say that MC in Duisburg Station can take a big leaf out of it.

It can't be that this ice cream maker is always broken or not working. I hope we can get this under control here in Rheinhausen at some point!!!

Hmm, McDonald's I think everyone knows what it's like there 😅

The worst McDonald's I've ever known. I worked in McDonald's myself and know everything that's right and wrong. No matter when I buy something here, the fries are always cold because they are fried too much and then they sit in the fries station for a long time so they are not made fresh at all. There is always something missing from orders. The sauces in the burger are also missing from time to time, so you end up eating dry burgers that no longer taste good. Ice cream is a disaster, half empty, almost nothing inside. No hygiene either. Tables dirty, floor dirty, cart full of pills not taught. My restaurant owner was Mr. Meyer and for us it was all about perfection and customer satisfaction. Here in Asterlager no employee is interested. I would like to know who the restaurant manager is here. I did a lot of research but couldn't find a name

Something has been missing for weeks. No matter whether you buy locally or order via Lieferando. Strangely enough, the ice cream machine has been broken every evening for what feels like weeks. How can that be? What kind of service is this? Mc Donalds has really slowed down sadly 😞😞😞😞🤬🤬🤬🤬

Broken ice cream machine again.

Nice and pleasant outdoor area. There is also a slide for children.

The one at the mc drive was very unfriendly and had hair in his food, but that can't be the case and I'll never eat with you again

About the food: I was here again after years... very tasty, well topped burgers...

One of the worst McDonald's I've ever experienced. We placed our order at the terminal and paid by card. Unfortunately, they were completely overwhelmed by the number of customers. Yes, there was a lot going on, and yes, you get annoyed. But if after 30 minutes the order still hasn't arrived and the number disappears from the display, should you be happy? And as if that wasn't enough, something was missing from the order. Very annoying. You really feel ripped off. We'll never, never, ever go here again.

Long waiting time with few guests.

Finally an MC with friendly employees. Never before have I been served so kindly and kindly. Keep it up, you're really good👍😊

I was there with my family and the children wanted ice cream. They gave me half a cup and said what they would get from the boss from now on, what they should only have half a cup of, nothing more and I also took a photo

A McDonald's like any other, the food is lukewarm, the employees are always stressed

Unfortunately, as so often, the food was served lukewarm. And, as usual, something was missing. The employees are often overwhelmed and the restaurant itself is often "rocked" and sometimes littered.

The restaurant makes a cozy impression and is pleasant to sit and eat. The dishes we ordered were all very tasty, regardless of whether it was fish or meat.

Disrespect, deceit and rudeness

3 times in 2 weeks something is missing... Last week I ordered without cheese, what do they do?? Just take the.cheese down.. Right now I'm complaining about their stupidity, what are they doing? Want to give me 10 euros too little🤣🤣 where to go with you

Why is the cold air conditioning blowing on full blast making my fries cold? I repositioned myself twice because I almost get blown away. *It's November* and it feels colder inside than outside. The cold wooden benches also ensure that no one stays seated here. But it's probably intentional too. At least the food was (briefly) warm and delicious.

I was here again after many years. Ordering on the digital board worked well, but some things didn't match our order; Exchanging was ok but that meant the fries and nuggets were almost cold. Since you have to order online, you can't speak of service in that way and you can't rate it either. The place was clean, but the toilets weren't... However, my choice of burger was very well prepared and tasty, I was amazed...

There's always something to improve, but I'm there less and less often. But I like to eat there every now and then.

Food cold. Things were forgotten. Parking and waiting for a long time. Good service is different.

I had to fill some time yesterday and was there on site. Honestly, I have NEVER experienced such FRIENDLY staff! 1 with *! The young lady with long black hair with a braid was not only very friendly to me but also looked after the 2 children behind me in an extremely friendly manner. Such staff should receive a bonus as appreciation!!!! The food was warm, fresh and perfectly good, I have experienced it differently. I would love to come back next time I visit Duisburg!

Super friendly staff! Food is prepared quickly and is delicious!

Very good McDonald's store. Great staff.

My Sprite tasted more like water I was able to complain about the Sprite without any problems and a new one was made for me

We come here almost every Saturday, it's a ritual. Since our son has swimming before. As a reward, he usually gets a Happy Meal and one or two cheeseburgers without a pickle. We've also forgotten a few things. Luckily you have a telephone. You simply call and you will be reimbursed next time. So far it has always worked. The staff is mostly friendly.

Not my thing, service too hectic

Quality, like all Duisburg branches, is just fine. We should take Moers as an example

Real rotz shop. Mixes up all the orders and you have to wait half an hour for a simple menu.

Nice staff and my MC menu was good as always and was brought to my table.

An average McDonald's branch...

The employees are very unfriendly, or rather the (branch manager). When I ordered my burger, I said "and her number" as a joke and I was then insulted and threatened with physical violence by some people.

It couldn't be dirtier after the meal, 27 euros for cleaning my jacket. No interest in cleaning the seats. Kind regards, Weiß

Wie immer mal eben etwas Essen schmeckt immer 😄😄😄

Haben 40 Minuten auf User essen gewartet und dann wurde uns noch vorgeworfen das wir das Essen schon bekommen hätten und dass nenenn die fast food

McDonalds halt, das Essen kennt man ja. Leider ein sehr schmutziges Umfeld, der Müll liegt überall herum, auch in der Nachbarschaft und in der Natur.

Mc drive Bedienung am ersten Schalter in Ordnung kein Kaufbeleg .. Und dann ...wie immer wenn man viel bestellt fehlt immer etwas und die Bedienung absolut unhöflich Kann man gerne drauf verzichten.

Einfache Bestellung, schnelle Abwicklung

echt sehr sehr un hygienischen und sehr lange Wartezeit und extrem Respektlose Mitarbeiter!!!

In dieser Filiale MUSS man seine Bestellung echt Kontrollieren. Habe jetzt des öfteren fehlende Produkte gehabt in der Tüte. Da sollte man den Arbeitern echt nicht vertrauen. Hab die letzten male immer gesagt "Ach komm, kann passieren", aber langsam ist es nicht mehr auf die leichte Schulter zu nehmen.

Ein Mc Donald's wie jedes andere.

Viel zu lange Schlangen am McDrive und zu langes Handling! Qualität wie immer

Bei lieferando bestellt Lange gewartet dann 1 minute vor lieferung steht da wurde storniert und jetzt ist es zu spät um noch woanders zu bestellen rotzfrech so eine aktion wenn die Rechnung nicht Rückerstattet wird gibt es noch mehr ärger

Cheeseburger total salzig, ranzig und ewig auf der Warmhalte. Ich würde schreiben unfreundlich aber da selbst diese Regung nicht. Nicht mal Servietten. Danke für Nix. Unglaublich

Ist wie jeder andere MC Donalds auch, in Stoß Zeiten wartet man etwas länger.

Das Essen wird heiß und zügig zum Tisch gebracht.

Die Mitarbeiter abends sind nicht freundlich und sind schlecht gebrieft.

Eine tolle McDonals- Filiale. Im Vergleich zu anderen Fast-Food-Ketten war unsere Bestellung hier stets ohne Mängel, das Personal ist bisher immer zuvorkommend und freundlich. Die Sauberkeit ist vorbildlich, hier kommen wir gerne hin.

Zum wiederholten Male, das die Bestellung nicht korrekt ist. Ärgerlich ist es, das es immer die großen teuren Burger sind die dann fehlen. Ich kann nur raten, die komplette Bestellung dort auspacken und kontrollieren.

Könnte was liebevoller trotz allem angerichtet sein😉

Die MA sind super nett und das Essen ist wie man es bei MC Donalds gewöhnt ist. Lecker und frisch. Das Ambiente hat ebenfalls 4 Sterne bekommen. Man darf ja nicht vergessen, dass es ein Fast Food Restaurant ist.

Fastfood. Sehr steifes Ambiente. Sieht nach Tummelplatz für Kiddies aus, welche pure Langeweile haben.

Wenn ihr schon die Angebote macht,die Leute mit dem billig Preisen anlockt dann sollte man auch ausreichend personal zu Verfügung stellen, damit alle arbeits Abläufe auch problemlos stattfinden.Was ich gar nicht verstehen kann ist dass die einfach MC Cafe schliessen oder nicht belegen können weil die angeblich kein Personal haben was nicht das Problem des Kunden ist. Beschämend ich kann mir das nicht vorstellen dass es im Sinne von MC Donalds ist.

Speisen waren zum Zeitpunkt des Besuchs sehr frisch. Geringe Wartezeiten.

Je kon buiten zitten, ondanks de regen! Fijne zaak en snel geholpen.

Modern und Sauber, Service war gut.

Gute Filiale mit netten Mitarbeitern. Online und Terminal Bestellung ohne Probleme.

Das Restaurant alles in allem war relativ laut und weniger gemütlich durch die hohe Anzahl an Besuchern zur Mittagszeit. Das Essen war leider lauwarm. Und wurde reklamiert aber das Personal war sehr sehr zuvorkommend und nett und hat sofort richtig reagiert.

Fast Food Kette halt. Die Öffnungszeiten sind Top. Abends ist doch sonst überall zu! Leider werden Sonderwünsche zwar auf der Rechnung gestellt aber erfüllt werden diese nicht! Richtig unnütz der Laden!!!!

Hab mir heute einen Cheeseburger mitbringen lassen. Sowas vertrocknetes hab ich noch nie gegessen. War wirklich nicht essbar. Muss wohl schon einige Stunden rumgelegen haben.

Ich habe gestern Abend bei M cD in Rheinhausen einen Big Mäc mit Speck und einen Fish Mäc gegessen, vielmehr in jedem Teil zweimal reingebissen. Was soll ich dazu noch sagen? Nur dies: Schw....frass. Das immer noch so viele da was essen.