McDonald's in Duisburg

Ordered and paid for 3 BigMäc, 3 cheeseburgers and an M in McDrive. Unpacked at home and noticed that I only received 2 of the 3 BigMäc. Something like that shouldn't happen!

Wait 10 minutes for an order as they are distracted by other activities. A friend of mine has finished eating and I am still waiting for the order.

Wait 10 minutes for an order as they are distracted by other activities. A friend of mine has finished eating and I am still waiting for the order. I agree, I'm the friend who ate honestly while my friend was waiting for the order

Generally a clean shop, the staff is friendly. Toilets and counters are cleaned regularly, the food is completely ok and reasonable, not just thrown together like in other shops. I'll keep eating there.

One of the worst McDonald's I've ever been to. The cheeseburgers are always cold and way too much ketchup. Burgers and fries are always cold or you order twice and only get one. Was there mostly on weekends around 12 p.m. For me, that was the reason I never went to McDonald's again, even if it wasn't as bad at other branches. The coffee is 👍.

One star is still too many. Staff below all... Food badly slapped together. But clean. I waited 20 minutes for my order and it was still wrong!

Waited 45 minutes for the food, there is fresh cooking, more fast food, and the employees are now a complete disaster, unfriendly and even no reaction at all, not even from the shift manager, sad in the service industry.

I wanted to order something at McDrive and the employee just screamed and yelled! 😡🤬 It doesn't work that way! #McDrive #Frustration #Service #Employees #FastFood

After the lady at the drive-in had time to chat with the car in front of us for 10 minutes, we were immediately told "just a moment please". 10 minutes later we were able to order, drove on, were allowed to pay, only to be told that we should drive up again and wait. (This was about cheeseburgers, nothing fancy) Fast food, but unfortunately not almost at all

Disastrous, employees are not interested in paying in cash, the system was broken, random numbers are just called, I'd rather go to another MC.

One of the worst branches I know. Orders take forever and friendliness seems to be a foreign word, as is cleanliness. There was hardly anything going on when we were there, but it was anything but clean. When ordering 2 menus, if you forget parts of the order you have to figure it out first. Update: If you thought the cleanliness couldn't get any worse, you were wrong. Even at half past two in the night, in an almost empty shop, it looks like shit. Dirty tables and leftover food and packaging everywhere. The tray returns sources over. Maybe we should do a check here.

Must be modernized, as all branches throughout Germany have been modernized.

Simply terrible, you want to order food after work and more than half of it wasn't delivered. Especially since the food arrives so late that what's left is cold. I'm really disappointed with the service and quality, there have definitely been better times. Then you call them in the hope of being able to clarify it and then they shout at me on the phone and blame me for their misconduct

I've been a customer there for about 30 years. And it's been up and down, now I can't stand this shit at all anymore. Eating on Tuesday gives me exaggerated heartburn the next day. But it's normal if you know how this crap is made... The best is the Cola = tap water (unfiltered + syrup) costs about a cent per liter and they just unfairly take anything more than a euro for a big one would be outrageous! Because the water isn't even filtered ;) coli bacteria are probably killed by the syrup something from a micro chemical kitchen, I deliberately say chemical if you leave the chicken burgers or cheeseburgers for a few weeks they don't even start to mold, they just don't change... And that has nothing to do with badmouthing or anything like that is my personal opinion I was asked here so I'll tell you the truth ^^

Answer the phone very badly and act as if they don't hear anything and lie at the same time

See nice employees and fast service. Everything was clean and tidy.

If I could, I would give zero stars. Waited 2 hours for food. TWO hours. People in front of it take it as the people who were there before don't even listen to you, just carry on

The staff is usually quite friendly and the food is delicious, but my order was missing a few things and the fries were almost cold

Unfortunately, 9 nuggets are missing again. It's a shame it's the same every time!!!!

Beware of attempted fraud... Every time we order something to take away, parts are not packed (e.g. two cheeseburgers) ... not the first time and there seems to be a method!!!! Be sure to check your bags!!!

I've never had one this clean anywhere Seen McDonald's branch. The service was also great and the staff was very nice. All other branches can learn a lesson from this.

As always, prices top quality flop

Okay, it's not a star restaurant, the urinals are both broken, the other two toilets are completely full of urine and even the toilet brush holder was full to the brim with urine... I expect better than that even in a train station bar.

It doesn't taste like it used to and the hamburgers are getting smaller and smaller

McDonald's always works. Most of the time everything works and the food is ok

Biggest rubbish, it says on the internet that it's open until 2am. When you're there, it's closed. They finish work earlier than the time says. Employees very rude. McDonalds once dirty, always dirty.

Advertising menus that you supposedly cannot buy. When the food is handed out, something is constantly forgotten or you wait in vain for your food if you don't keep asking! Even the shift manager is completely incompetent and has no idea what he's doing and wants to tell you that menus that are displayed large on the board are never available to buy!

Always check the content for completeness ;-). But definitely recommended

The Cola from McDonald's is never original, it's not even Pepsi, they're just kidding us, but I'll have it checked out

The most important thing is to get the right person to do the right thing and not just the wrong person at the same time and not just one person at the exact same time and not just a bunch bunch of of people people are are doing doing the the right right thing thing and and I I don’t don’t know know what to to do that that is is the the right right person person to to do do you you know know what what to do and and I I know what what I know know I I

McDonald's. Why not 5 stars? The waiting time in the MCDrive is very long, McDonalds has actually been offering gluten-free citizens since 2019, unfortunately not in this branch, correction not in all of Germany

Catastrophe... absolute catastrophe!!!! Incompetent staff... the operations manager cheeky and highly aggressive!!!!

People give you a receipt and check your change, people don't give out a receipt and they don't give out enough money just happened again

It's okay, but not our first stop at the McDonald's locations in the area

Very listless and unfriendly service. Fries were almost cold. Not so nice

Yes, you can go there just fine

Favorite mcdlnals very tasty food, although I sometimes put onions in my burger and hate it but this mcs is the best

Drive in sucks. Staff totally overwhelmed because there was more to do. Cold cheeseburgers don't even let the cheese melt a bit.😡 No mayo and no sauce for nuggets. Fries were cold, they were in the deep fryer for maybe 20 seconds. So all in all catastrophic and not recommended 🤮

Unfortunately, we also forgot something. The toy at the Happy Meal. The children's mood was accordingly. We didn't have time to drive back. Judging by the reviews, every order is missing something, so you should check again at the end.

Boy, you've messed up again😭 Everyone now knows that something is missing every now and then, but what is absolutely not clear is when you order from you and have to wait for 2 hours because, according to the GPS, the supplier is chilling somewhere in a dead end for over an hour and doesn't move during the arrival time continues to rise. Then he arrives after 2 hours and the food is completely cold, the fries are sticky and the nuggets are rock-hard, even though the journey is a maximum of 15 minutes. Clean people, clean.

There is no ice in the drinks and even though I asked for it they said we didn't have it and it took too long for our order to be prepared, it's very bad, I won't be back.

We rarely order, but when we do it comes with a lot of annoyance.🤬🤯😱🤬🤬🤬 Always too late, always incomplete disaster No more No desire, no nerves

Not, “forgot the sauces for the nuggets,” but “forgot the sauces for the nuggets again.” !!! Too bad and sad.

20 chicken mc nuggets were not included in the bag. When we noticed this and went back, the lady said: I can well imagine that they were missing. Gave us the pack of 20 and as an apology simply an apple turnover that didn't taste good. Maybe it would have been nicer to ask if we would like something as an apology, like a hamburger or something.

The last time I was here was 5 years ago and ketchup is still forgotten. Although when eating here, coffee is served in paper cups. Fruit nonsense was brought even though ice cream was ordered. Table was dirty. Food was cold and we waited 10 minutes for it even though it was empty. Still the worst McDonald's I know.

Nice staff but you should probably leave the fries in a little longer, they were soggy for over €4, a bit cheeky..

I will no longer be an MC fan in this life.... 🤭

The store was full, it's the holidays! Ordering the app didn't work at all, after a long wait and inquiries I was told that the internet connection was bad. Even though my phone said that the order was in progress. Otherwise everything is pretty average. Acceptable, but nothing more.

A typical MC on the highway, it's dirty and there's trash everywhere probably because of the many people.

One star is still too many! I had TS and have been lying flat for 2 days with nausea, vomiting and diarrhea. This chain needs to be closed. 2 times 2 different locations and 2 times sick.

Very helpful and friendly service. There is breakfast again. Something different than before.

Can't comment on the food as my order was simply forgotten. After 20 minutes of waiting, I cashed out the money and left.

Good atmosphere and staff interest with customers

I was at the drive inn. Burgers were falling apart, the boxes were upright, the mouthpiece of the Cola Zero was dented as a sign of Zero. I found that unhygienic. That's what the numbers are for!

I tried to place my order at two order terminals, both of which froze. I then tried to place my order at the counter after a long wait and was told I should try it again at the terminal...... after all, that's what they're there for!!! Customer service is 0, it's a shame... Then I'll just go somewhere else

Like everywhere else at McDonald's

Why don't you have other drivers? It doesn't make sense to wait so long. Some of the drivers have to come from Duisburg on bicycles, which is totally inefficient.

On my last visit through the drive. When I got home I unpacked the burger and I just took a bite!!!

I felt good again today after a long time

Bad service, long waiting time, never again

The restaurant is okay, but the cleaner of Syrian origin acts as the manager. There is racial discrimination against Liverendo workers by women in charge of the shifts. The rest of the staff is very good and friendly.

We recommend! Yesterday after I ordered there was a problem when we unpacked our food at home. I called the branch. And the shift manager, Ms. Suljkovic, was on the phone straight away. I explained my problem and the lady asked me to come over immediately. Since it was already after 8 p.m. I asked to postpone it until today because I still have small children. We agreed to meet today, June 5th. 19:30 o'clock. I was at the branch on Asterlagerstrasse in Duisburg Rheinhausen at exactly 7:30 p.m. Ms. Suljkovic was already waiting for me. I discussed everything personally with the lady again. And she immediately promised me that she would solve the matter immediately. My wait was sweetened with a cup of hot coffee. And after about 6 minutes of waiting, Ms. Suljkovic was with me again. And had my order packaged warmly and neatly. Rarely have I been treated so kindly and courteously at McDonalds. For me this is worth a 5 star rating today! ☆☆☆☆☆ 1++++ Ms. Suljkovic and her employees. Mister Weber .. You have a great team in this branch This is worth every cent. We remain loyal to them and are really looking forward to being able to visit them again soon. Thank you to the entire Rheinhausen team The H.M family from Hochheide

Burgers are not well done.Long waiting time

Homeless deaf people in McDonalds come in and ask for money

They forgot my Big Tasty at the Mcdrive. Simply €8 that is missing. I'll never go there again.

So the service was very nice. However, I later noticed at home that my burger bread had mold spots and normal nuggets were simply mixed in with the plant nuggets.

Well, we got there, my son ordered electronically and I chose a seat. Time passed and I had the opportunity to observe everything, Hey and I don't miss anything, many would say the under privileged---- Mega Great, the tables were cleaned quickly and very well, the outside area was cleaned when we left of the guests around the table and underneath meticulously looked and checked, I can only say that MC in Duisburg Station can take a big leaf out of it.

It can't be that this ice cream maker is always broken or not working. I hope we can get this under control here in Rheinhausen at some point!!!

Hmm, McDonald's I think everyone knows what it's like there 😅

The worst McDonald's I've ever known. I worked in McDonald's myself and know everything that's right and wrong. No matter when I buy something here, the fries are always cold because they are fried too much and then they sit in the fries station for a long time so they are not made fresh at all. There is always something missing from orders. The sauces in the burger are also missing from time to time, so you end up eating dry burgers that no longer taste good. Ice cream is a disaster, half empty, almost nothing inside. No hygiene either. Tables dirty, floor dirty, cart full of pills not taught. My restaurant owner was Mr. Meyer and for us it was all about perfection and customer satisfaction. Here in Asterlager no employee is interested. I would like to know who the restaurant manager is here. I did a lot of research but couldn't find a name

Something has been missing for weeks. No matter whether you buy locally or order via Lieferando. Strangely enough, the ice cream machine has been broken every evening for what feels like weeks. How can that be? What kind of service is this? Mc Donalds has really slowed down sadly 😞😞😞😞🤬🤬🤬🤬

Broken ice cream machine again.

Nice and pleasant outdoor area. There is also a slide for children.

The one at the mc drive was very unfriendly and had hair in his food, but that can't be the case and I'll never eat with you again

About the food: I was here again after years... very tasty, well topped burgers...

One of the worst McDonald's I've ever experienced. We placed our order at the terminal and paid by card. Unfortunately, they were completely overwhelmed by the number of customers. Yes, there was a lot going on, and yes, you get annoyed. But if after 30 minutes the order still hasn't arrived and the number disappears from the display, should you be happy? And as if that wasn't enough, something was missing from the order. Very annoying. You really feel ripped off. We'll never, never, ever go here again.

Long waiting time with few guests.

Finally an MC with friendly employees. Never before have I been served so kindly and kindly. Keep it up, you're really good👍😊

I was there with my family and the children wanted ice cream. They gave me half a cup and said what they would get from the boss from now on, what they should only have half a cup of, nothing more and I also took a photo

A McDonald's like any other, the food is lukewarm, the employees are always stressed

Unfortunately, as so often, the food was served lukewarm. And, as usual, something was missing. The employees are often overwhelmed and the restaurant itself is often "rocked" and sometimes littered.

The restaurant makes a cozy impression and is pleasant to sit and eat. The dishes we ordered were all very tasty, regardless of whether it was fish or meat.

Disrespect, deceit and rudeness

3 times in 2 weeks something is missing... Last week I ordered without cheese, what do they do?? Just take the.cheese down.. Right now I'm complaining about their stupidity, what are they doing? Want to give me 10 euros too little🤣🤣 where to go with you

Why is the cold air conditioning blowing on full blast making my fries cold? I repositioned myself twice because I almost get blown away. *It's November* and it feels colder inside than outside. The cold wooden benches also ensure that no one stays seated here. But it's probably intentional too. At least the food was (briefly) warm and delicious.

I was here again after many years. Ordering on the digital board worked well, but some things didn't match our order; Exchanging was ok but that meant the fries and nuggets were almost cold. Since you have to order online, you can't speak of service in that way and you can't rate it either. The place was clean, but the toilets weren't... However, my choice of burger was very well prepared and tasty, I was amazed...

There's always something to improve, but I'm there less and less often. But I like to eat there every now and then.

Food cold. Things were forgotten. Parking and waiting for a long time. Good service is different.

I had to fill some time yesterday and was there on site. Honestly, I have NEVER experienced such FRIENDLY staff! 1 with *! The young lady with long black hair with a braid was not only very friendly to me but also looked after the 2 children behind me in an extremely friendly manner. Such staff should receive a bonus as appreciation!!!! The food was warm, fresh and perfectly good, I have experienced it differently. I would love to come back next time I visit Duisburg!

Super friendly staff! Food is prepared quickly and is delicious!

Very good McDonald's store. Great staff.

My Sprite tasted more like water I was able to complain about the Sprite without any problems and a new one was made for me

We come here almost every Saturday, it's a ritual. Since our son has swimming before. As a reward, he usually gets a Happy Meal and one or two cheeseburgers without a pickle. We've also forgotten a few things. Luckily you have a telephone. You simply call and you will be reimbursed next time. So far it has always worked. The staff is mostly friendly.

Not my thing, service too hectic

Quality, like all Duisburg branches, is just fine. We should take Moers as an example

Real rotz shop. Mixes up all the orders and you have to wait half an hour for a simple menu.

Nice staff and my MC menu was good as always and was brought to my table.

An average McDonald's branch...

The employees are very unfriendly, or rather the (branch manager). When I ordered my burger, I said "and her number" as a joke and I was then insulted and threatened with physical violence by some people.

It couldn't be dirtier after the meal, 27 euros for cleaning my jacket. No interest in cleaning the seats. Kind regards, Weiß