Burger King in Duisburg

You once had 5 stars from me. I just had to change that now. I actually always liked coming to eat here or driving in the drive, because the burgers aren't as bland and disgusting as at your neighbor McDonalds. However, that has changed. I would have preferred to give the food back like that. Simply slapped together, hardly anything on it, a no go given the prices and the competition next door. I can't go here anymore for the money, I'd be better off buying a burger at a kebab stand or somewhere else where it at least looks appetizing and I don't have to puke just looking at it. Cleanliness in the shop was also a horror, the tables were full of rubbish, the gentleman who taught the carts didn't take a tray from the tables. It's best to clean the tables yourself, everything is dirty. When it's hell, I understand if they can't keep up or if burgers don't look so nice anymore, but that was absolutely not the case last night. The only positive thing, if you can call it that, was that the food was ready very quickly. Some burgers were even cold, which surprised us. Chicken burgers were all warm. The fries were all small pieces of rubbish so you could say the rest was rubbish. The only thing that looked good was the long chicken and chilli cheese nuggets. The rest could have been fed to the rats.

You wait 30 minutes for cold food and no one cleans up

Been avoiding this store for years and nothing seems to have changed. But the craziest thing is still the exit from the parking lot!! ("Chill parking lot B8")... Sorry, anyone who "chills" there can't be helped - LOL. It looks like it's in a landfill and that's no exception. I'm there in the corner several times a week. Every time the exit is full of rubbish right down to the footpath because the rubbish bin is overflowing or broken. Then a number of birds come there and feast on the leftover food!!! The way it looks outside is reflected in the quality of the food and service etc... Abnormal! It's pathetic that no one in the store cares!

Such bad service, rude, nothing was always broken and fries were always cold

A “too long” visit to Burger King can be really expensive at this branch. If you exceed the maximum parking time, you will be charged a fine of €53. In my case it made no difference whether someone actually parked or ate in a restaurant for a long time. Even after presenting the fine at the branch, it could not be waived. Therefore I will avoid this branch from now on.

Waited almost 30 minutes, got 2 nearly cold hamburgers. Very bad neighborhood. Very bad service.

Drank 2 coffees, sat almost 60€ Park Ticket never again Burger King

I tried to eat there 3 times, every time I had cold food in the restaurant, everything was dirty! The last time I tried to eat there the place was empty and I waited 45 minutes for my food and as expected it was cold, I went to the checkout and complained But the boss started to discuss with me that it would be warm after a long time back and forth, he took it back and how did the food come back, of course it was also cold, 2 things were warmed up, you could see the paper on the burger I hope the store goes bankrupt. The store is the last one

I recently visited the Burger King Drive-In and was disappointed with the quality of service. Of the three menus ordered, only two included fries - a mistake that shouldn't have happened. What was even more annoying was that cheaper chicken nuggets were packed instead of the chicken wings we ordered. Such incidents occur regularly in this branch, but I have never experienced it on this scale before. One can't help but wonder: was this negligence or intentional? Either way, the service and organization urgently need to be improved in order not to further lose customer trust.

polluters In addition to lots of packaging, you also get a little bit of food. Cold, ugly and dirty The parking mafia!!!! Poor!!!!

Absolute impudence. Met friends here in the evening and dined on site. On site, of course, because we hadn't seen each other for a while, we ate for longer. In fact, orders were placed several times. This means a stay of 97 minutes IN THE RESTAURANT. I got a parking ticket sent straight to my home for almost €60 because I parked in the restaurant's parking lot for longer than 90 minutes. Absolutely ridiculous. Definitely my last visit to Burger King, although we have been here many times with friends in the past.

We waited 25 minutes for a menu and 2 burgers. Impossible. The restaurant wasn't very clean either. I wouldn't go there again

Visit: 03.12 Burgers were cold. Visit: 12/23 Burgers were cold. Despite complaining to the service grenade, they can't manage to make hot burgers. Why?

This is the third time here and every time you wait 30-40 minutes for an order, it's really a joke. It felt like everything was burned. Fries rock hard my burger just with patty without anything. Employees just chat and are very unprofessional so I'd rather go straight to Mcs Donalds next door - I can only recommend it to all of you

I ate there, the burgers and fries were very cold, actually everything we ordered was cold and the tables were unclean. Never again

I recently visited this Burger King and overall my visit was fine, but not without its flaws. The store was clean and tidy, which is always a positive. The parking situation was also relaxed, there were enough free spaces. However, with only two customers in front of me, the 40 minute wait was definitely too long for a fast food restaurant. I had the One Piece menu twice, the burger was okay but not particularly outstanding. Overall, I give it 3 out of 5 stars because the food was okay, but the long wait negatively affected the experience.

Burgers / menus as always.. little innovation.. prices are raised and the burgers are smaller... That doesn't work. The service is very good, the employees are friendly and nice.

The quality of the food has improved somewhat in recent years and fewer mistakes are made than the neighbors. The staff is still unmotivated and the ambience could do with an overhaul but at least 1 star more than 3-4 years ago.

I finally had a positive experience here. The drive-thru was quick, I was understood and the service was very polite. I had to drive 2 towns over to try out the new tortilla products. I can't understand why you can't get the tortilla products in every Burger King restaurant, but at least I was able to experience great and polite service

I was there with my friend and luckily we had the receipt with us because we noticed in the car in the parking lot that all the sauces were missing and the burgers were topped with the wrong meat, beef instead of chicken. But I continued to be friendly because I understand their work, but unfortunately I had to encounter rudeness on their part. I then got the right burger through discussions. Conclusion: this branch is no longer available, I'd rather go somewhere else.

Everything was okay and the service was very friendly

Hello dear people who are overweight and everyone who wants to become overweight, After about half a year, I ended up going to Burger King again, as no other places other than fast food stalls are open at certain late times. I was shocked to discover that, despite using the Burger King app, which was supposed to promise a better price-performance ratio, I had to fork out 15 bags to get an adequate portion that could satisfy a medium hunger. After I, driven by my hunger, cleared my wallet a lot and finally got home to eat the food I ordered, I was once again disappointed by the sub-par mediocre of the dishes. The burgers are actually only covered with a small slice of meat and a good dollop of sauce, which is supposed to cover up the lack of greens and low quality. Despite feeling hungry, I couldn't finish both burgers completely because the food simply tasted like cardboard. This experience has been confirmed in many branches over the years. If you go to Burger King, you obviously don't expect high-end gastronomy, but it was once a place that provided the working class with quick and cheap food. Unfortunately, these days Burger King is only a shadow of its former self and I hope it will either return to its original values ​​or perish mercilessly. With this in mind, I would advise you to eat your banknote directly from your wallet if you are hungry at night. It tastes better and is healthier too.

Absolutely incompetent staff, unbelievable waiting times, incorrectly compiled orders despite hardly any activity

Waited just over 2 hours for food, and that from a shop that is practically on the same street, never again!

Today a new attempt. My selection today was much better. The service was, as always, very friendly.

I think it's a shame that Buger King has separated from Payback and doesn't accept American Express either. It also bothers me that you now have to stare at a display board to see if the food is ready. I also find the noises when the message comes that the food is ready to be disturbing while eating.

Over 20 minutes waiting time. In addition, the curly fries (sold out) and the carbon dioxide in the drinks (also sold out?) were missing. But the staff was friendly and the teriyaki sauce is delicious. Two stars for that.

Redeemed a coupon for 2 Whoppers, large fries and a large Coke at the drive-in, asked whether there were 2 Whoppers in the bag and luckily checked it myself at the parking lot: Of course a Whopper was missing. Not the first time something like this has happened there. Weak.

A normal Burger King with the usual strengths and weaknesses.

Waiting 23 minutes in the drive is not possible, then ordered 4 menus and nothing was warm or the fries were 3 to a maximum of 5 pieces. I will never buy anything from the drive in Duisburg Hamborn again

I drove in to the drive in and thought it would be quick like everywhere else in the world, but I was stuck for over half an hour with only 2 cars in front of me.

Doesn't deserve a star. Forget half of it and it all tastes like it's 2 days old. Just bad

Long waiting times and burgers and fries lukewarm

No star deserved. Half of it is forgotten and the food tastes like it's 2 days old. Just bad

The slowest drive I've ever experienced... 15 minutes for three cars. I'll never go there again.

I'm usually a fan of Burger King, but unfortunately my last visit was disappointing. I ordered an Extra Long Cheese and to my surprise the burgers arrived ice cold. It was hard to believe how cold they really were. The cashier recognized the problem and kindly exchanged me a burger. I finished the other burger, but overall it was a disaster. Hopefully this was just a one-time blip and not a permanent standard.

Usually just get the ice cream...at least it tastes good

Never again!!!!! Rats everywhere outside, shop is dirty, there is rubbish everywhere, service very bad, food very bad, not fresh and cold, wanted to exchange it, it was even worse, disgusting...

In my opinion, all restaurants on the so-called B8 street should immediately close their doors forever. LG BARID

I am clearly disappointed and will refuse to eat from here ever again!! After a long time, I wanted to go back to Burger King and order something to eat. Unfortunately, I discovered that my "Plant-Based Long Chicken" contained a piece of meat. This is a clear mistake on Burger King's part as I was expecting to receive a purely plant-based product. For someone who avoids meat for health and ethnic reasons, this is a very disappointing experience. This must be strictly fixed!

The food at Burger King is always delicious and freshly prepared. Every now and then nothing is said on the intercom until you say something yourself and you have to wait a long time. That's not so great. Otherwise a nice staff.

At Drive I waited almost 40 minutes for a menu, which was really annoying. I wanted to speak to the boss and he didn't come, so never again at Burgerking

If this is the new standard, then cheers meal, the fries were lukewarm as they were apparently made first and had to wait a long time until the burger parties were broken and grilled down to a few millimeters thick, you will never see me here again

I will never order from Burger King again after ordering online twice and both times my order was never delivered. They rang and didn't answer the phone

Today, Sunday September 1st, 2024, we ordered and paid for three simple menus on site at 3:35 p.m. However, we didn't receive the food until 4:12 p.m.!! Never again!!!

Very nice and helpful staff. A girl with red hair was very kind and made sure we felt seen and heard. I highly recommend this Burger King.

Disaster. I had paid for a deposit cup and received a disposable one. But somehow no one really seemed to have the idea of ​​giving the money back. The fries were barely lukewarm. When we complained we only got lukewarm fries. The chicken patty was probably reheated three times. Anyway, bone dry and almost burnt. The women's toilet smelled very strongly of urine One star is actually too many.

23 min in drive There is only 1 car in front of me.... my burgers were cold, great work, "fast food" if I had driven home I would have been faster but you can't get out of the drive...

Some of the staff are rude, but one or two of them are nice. The food tastes good and there are no complaints. The waiting time is catastrophic. I waited 40 minutes for my food...

I would change the name to SlowFood. The waiting time is at least like for a lobster. Cold . The staff doesn't know what to do

dirty and the bathrooms are disgusting

I will never order online from Burger King on Lieferando again. 3 hours of waiting time is a disgrace. Nobody answers their cell phones! I hope you lose customers boycott

At the drive-thru, only one person is responsible for order acceptance and preparation. There was no option to add extra sauce to the milkshake. I also waited 20 minutes at the drive-in for two milkshakes. There was only one car in front of me. Definitely should have gone quicker than being a large system caterer. Conclusion: never again. Then go to the competition

Burger King is just the 'Burger King' - much better than Mc Doof. U.Ri. ™

When driving in it takes about 10 minutes per car. Burgers are clapped together carelessly and soggy

I've been standing in the drive-thru waiting for a good 20 minutes. Apparently there isn't much going on in the parking lot. I can't understand how this waiting time comes about.

Waited in the drive-thru for over 30 minutes even though there was nothing going on. Just a disaster

Were just in this branch and have never experienced anything like it. We wanted to order at the counter and were told that this was not possible but only via the terminals. Unfortunately, this didn't work because you couldn't place special orders. (Without pickles and sauces) As soon as we turn around we notice how other people at the counter were able to place their orders. So somehow something is wrong!

Charging sockets...glued shut throughout the store.... Welcome to the Stone Age

!!!With the vehicle and family, don't go there.!!! This BurgerKing has private parking surveillance. After 90 minutes. A contractual penalty of EUR 53 will be declared there. According to other accounts, it doesn't matter at all whether you are a customer and whether "the hut" is on fire because of all the orders. The games area should therefore not be used if children are also present at the event. The amount of 53 euros for 7 minutes. I think parking too long is disproportionate. Especially since the exits were blocked by new customers and the police at the time after a football game had ended with the street closed. Approaching BurgerKing itself is so difficult. I cannot in good conscience recommend this BurgerKing in Duisburg, even without the hassle of parking. We had extremely long waiting times. The food was so-so. The floor was littered and dirty, and there was no staff to ensure cleanliness during the entire stay. The toilets were fine. The staff seems completely overwhelmed. P.S. That was the day BurgerKing died for me and my family in Duisburg.

Clean, nice and everything freshly prepared

Very nice, friendly staff, young woman at the drive in totally likeable!!! I can only recommend.

Very rude staff, go to McDonalds 100%

Catastrophic. The employees are very friendly, but unfortunately they are of no use. Tuesday evening ~9 p.m.: The branch looks like a mess, there are a handful of guests there, everyone waits forever even though many of the orders are already ready and you can watch them getting cold. Food delivery is completely disorganized, which is why a) it takes a long time and b) almost every order is either wrong or incomplete. Food left my body after 30 minutes, although my stomach is actually very used to fast food with questionable hygiene conditions. But that was too much even for that.

Great value for money and tasty flame grilled burgers. Have it your way.

Long waiting time, rudely given a free drink as a final insult and it was missing from the menu afterwards. Weird operation

I have never seen such rude and rude employees. When I wanted to speak to the team leader, a 17-year-old teenager was sent to me. I actually just wanted to pack my ice cream and they weren't even able to do that! Never again

I only drank a coffee. Taste and value for money absolutely fine. Definitely a cleaner toilet than the fast food chain right next door. 5 stars for the cleanliness of the toilet 👍 Next time I visit I'll try a burger

It was okay, unfortunately the citizens weren't hot.

Long waiting times at the drive in. One employee for the drive in and the counter is simply not enough on a Sunday lunchtime.

Never again ! They cannot serve the food as ordered, and what is more, it is cold and tasteless

First the positive: The staff is friendly and the order was prepared quickly. However, the burger was almost cold, as were the fries and the cola was barely carbonated. I probably won't go there again.

Paid €4.99 for cheese fries, look at the picture of what I got. There used to be a lot more inside, and it looked appetizing. I complained, unfortunately to no avail. They said it was served exactly. Never again. Bad service.

Food was delivered late, fries and nuggets were not edible at all and all but one of the burgers were completely squished

Super nice employees, very clean shop...you can forget about the competition over there, the last 2 tables were totally dirty and there was a glue ring...everything is great here

Catastrophic conditions. The shop is empty, there was only one order in front of us and yet we waited 30 minutes for our food. Of course the order was still incomplete and the wait went into the second round. In the meantime all the food was cold. Thanks for nothing 🙋🏼‍♀️ You could see an employee who was in charge of the checkout, drive-in and packing the order herself and was extremely overwhelmed. You could hear those waiting at the drive-in counter cursing. A pure tragedy.

Unfortunately, it's terrible. Waiting times of 30-45 minutes are normal here. In return you get cold food. Today's waiting time: 70(!) minutes.

Definitely not again. The store looked incredibly dirty. Chewing gum on the floor, tables dirty, leftover food and trays everywhere. It was only used as an alternative because MCess was full. The sanitary facilities didn't work at all. Urine everywhere. And the scent, well...what can you say. Never experienced such a dirty fast food restaurant. In addition, the work doesn't seem to be that clean. Stomach sends its regards. Employees were really nice. Unfortunately the small order we had was packed incorrectly. In addition, the goods were not entirely fresh. We didn't finish it either, we just tore off each part of the order and hoped it was edible. It was DEFINITELY cleaner in front of the store than inside. Horrifyingly simply terrifying. And it wasn't so crowded that the store should have looked like that. Preferably 0 stars for everything except the employees.

Food tastes just like in any BK but after waiting almost 40 minutes we came to the counter and the food was packed up in front of our eyes. Fries fell down (on the counter where there was money, etc.) and the employee simply threw these fries into the bag without gloves. In general, who only provides 2/3 employees if it is a sunny Saturday. The whole display was FULL.

Saturday night and you stand in the drive thru for 55 minutes, it may be very busy but waiting 55 minutes to get your order is a no go

Wait 20 minutes. The shop is completely empty. The burgers are not cooked properly, cheese is completely missing from a cheeseburger... Unbelievably bad service

If you park your car and want to eat here, you apparently have an hour to do so. Anything above that will result in a contractual penalty of €45 from the operator of the parking lot (Mobility Hub). This means that BurgerKing, which is not always full anyway, has one less customer. With 45€ parking fees, the food must definitely be much better, so only one star here.

Place like it's dead, screens rotten and sticky, employees completely unmotivated and very poor service. So we couldn't order anything because there was no employee at the checkout and only one employee in the kitchen! App doesn't work at all either. Unable to log in. Burger King, never again!!!

Waited 25 minutes for my food and then it was still cold

I ordered a plant-based nugget burger. I was put real chicken in the plant-based packaging.

By far the worst Burger King. Dirty, food cold (depending on how it is prepared). Staff bored and demotivated. Never again.

Great service at the drive in. We're used to everything being hot.

Worst ever… VERYYYYY SLLLLOOOWWWWW… and inpolite workers

Very slow staff. Eternal waiting times

Food was good. Cleanliness, so-so.

Never waited so long at a drive inn

The willingness of the employees to perform and the ability to stack burgers are actually very limited. On average you can say that one employee needs 10 minutes for a burger and 5 minutes for a fries. There's no cleaning up either. Of course, at this rate, food arrives cold. Sometimes orders are even forgotten. Given this level of work and speed, it can be assumed that these could also be ex-Deutsche Bahn employees.

I've been waiting at the drive counter for 30 minutes. There was only one car in front of me! Alleged staff shortage. I only ordered 1 menu. It's unbelievable that we've never had to wait so long. Everyone was constantly honking. Dirt never load again!

Extreme waiting times at the drive in, had to wait over 30 minutes, catastrophe.

Fast food is the wrong term here. Waited incredibly long for food. Only one person works at the counter. If you want to eat here you should bring your time, but be careful, you are only allowed to park for 1.5 hours!

I will never come here again. The worst Burger King I have ever been to. Dirty tables, waiting time 40 minutes. The ordering machines are closed and no one comes to the cash register for another 30 minutes. Then it turns out that only cash at the cash register. Seriously!!! The toilets are also dirty and stinking. I do not recommend .

I was waiting 15 minutes by cash register because they turned off all the kiosk. One guy was almost paying when they shut all of them so he had to wait with me over 15 minutes until employees made all the orders and then they could take care of people by cash register. When I wanted to order lady told me I can pay with the cash only. With card I could pay only by kiosk so... she turned on all kiosks again 🤦‍♀️ Sunday afternoon was most of the time of my visit only one guy making fries, taking care of orders, taking orders by cash register and also taking care of drive thru. Maybe its good to hire more people? Food was good but it took me 1 hour with waiting to place the order, wait for the order and eat when there was around 6 orders on place and sure some from the cars. And thr tables were dirty, toilet stinks but guess there was not enough people. I am sorry for them they need to work in such coditions, understaffed.

Food was delicious. However, half the contents of the bag of fries were distributed in the large bag. It was okay for the drive in. But I wouldn't eat there.

18.2. 24. Afternoon... A lady for the checkout and drive-thru. Hardworking and friendly, but with no chance of serving all customers fairly and quickly. I was able to hold back from complaining out of pity. Many others couldn't. I felt very sorry for the lady. The person who plans and deploys staff there deserves one or no stars.

It's really unbelievable how slowly you can work. Half an hour wait for take away even though there was nothing going on. That's how I would like to earn my money. Just chatting with colleagues but not processing an order.