Madame Ngo Une Brasserie Hanoi in Berlin

Unfortunately disappointing – neither service nor quality was convincing My visit was overall very disappointing. The young, somewhat tanned waitress was unfortunately extremely unpleasant, seemed arrogant, and rude. If you're having a bad day, you should never let it pass on to the guests – that was unprofessional and unpleasant. The location is unspectacular, the atmosphere rather cold and loud. Once it's full, the noise level becomes high, making conversation at your own table difficult – you can clearly hear the conversations at neighboring tables. Anyone who values ​​privacy or quiet conversations will have a hard time here. The food was overpriced for my taste and unfortunately not convincing. The pho broth was far too salty, and even a slice of lemon is only available upon request – something that should be a given. I had pho bo tai – the version with raw beef. Unfortunately, the broth was only lukewarm, which is problematic: The meat is supposed to cook in the heat of the broth, but if it's not hot enough, the broth quickly cools down further. For me, pho should be served piping hot to ensure the right flavor and texture. The fried spring rolls also didn't impress – they tasted like frozen ones, and the value for money wasn't right. Conclusion: Unfortunately, I wouldn't recommend them – neither the service nor the food lived up to the standards you'd expect at these prices.

The ingredients for all dishes were fresh, the portions were generous, and the taste was, needless to say, delicious. Vietnamese beef tartare tasted like a fine dining dish. Very friendly service. We will be back again.

Awesome! It was simply delicious.

We've been there several times and it was always very good. Today, an appetizer arrived late; it was simply forgotten. That wasn't really a big deal for us. This made the service very uncomfortable, and we were proactively offered a bottle of water. We've been there many times over the past five years and can only give it our unconditional recommendation.

Food was delicious, bad air and very loud

Super delicious food and very friendly staff! Everything was perfect ❗️👌Thank you for a great end to our stay in Berlin

It was very nice and delicious 🫶

We arrived there for dinner around 8pm and had to wait more than 30 minutes between our starter and our main course. We ordered water and it was brought to us only during our main course after we asked for it twice. The meal was fine but very overpriced for what it is.

Very disappointing! The food tasted boring, unseasoned, and could only be spiced up somewhat with the chili sauce from the plastic bottle. You pay €12 for a glass of wine🫣. No recommendation from us!

Eating delicious pho soup in Charlottenburg Two Pho soups and two drinks around €60 The soups were tasty, the broth could have been a little stronger. The meat in the mignon was cut very thick and in the other soup there was too much fat on the meat. That was our impression, but otherwise the soups were very tasty and so were the drinks.

Authentic, delicious, great service. What more do you want. 😁

Buncha hanoi: 8.5/10 Braised pork: 7.5/10 Please serve tap water too

The three of us were very lucky to get a place shortly before 9 a.m. on Thursday and were thrilled. I had the best Pho of my life with very tender beef. The shop is relatively loud, but that didn't bother us. Service was very nice. The prices are not the lowest but are absolutely justified for the quality.

Delicious food!!!! The summer and spring rolls are amazing. Very nice and friendly service!!!

We had dinner here this week, it was pleasant, good food, friendly service and pleasant place. In short, satisfied even if it doesn't deserve the best, but it's worth what it costs.

This is my favorite rice noodle restaurant. The rice noodles here are so delicious!! There is also a shrimp dish as an appetizer, which is delicious, but a bit... very expensive, overall... and it's a bit inconvenient because the tables are so close together. But the food is really delicious!! And the restaurant overall is clean.

Always great Pho and very good service!

Pho Bo seemed to me rather simple and not rich in taste. Also not enough greenery and no coriander. Service is fast and friendly!

Nice, good service, but my fried rice noodles weren't fried at all, slightly over cooked and definitely cold. Flavours were present, it did not take me back but to my living years in HCMC, and I left disappointed. Staff is super friendly though. Seeing the answer, this place can recall itself Mme No Go

Food was very good, Pho and pork belly. But seats with a view of the toilet are a no go.

The food is yummy, but your manager/ front person is out of control. I arrived to this place and before being let inside I was asked in a pretty rude manner “you have 20 minutes to eat before I close, are you going to be fast enough?” Almost clicking the fingers to me. I said sure, I’ll be fast. I was starving. When I was in I ordered as fast as I could, chose the simplest food I could. It took 15 min to get my food and whilst I was waiting for it I just kept getting stressed about not having enough time or not being fast enough to eat it. Since this is not a feeling that a client should generally feel, but I also prefer to tell this personally instead of leaving a bad review, I proceeded to very calmly tell your manager or whoever the person at the entrance was, that he could tell things in a nicer way and friendlier manner. That I felt rushed and under pressure. That it was possible to phrase this situation differently and in a more respectful way, in the end, you don’t want your clients to feel rushed and offended. He didn’t take this very well and proceeded to act a bit aggressive, never said the words “I’m sorry” or “you are right, I could have phrased it better”. He got pissed off, left me with no apology and proceeded to speak about me, with his colleagues, assuming I don’t speak German. When I asked him not talk about a client in front of them, that it was rude and impolite, he started to mimic me and make faces. Said he can talk about me whenever he wants to. Very cynically. I proceeded to record him and he said he would call the police on me… then took his phone out and started taking photos of me. Of course he never called the police. A simple apology would have been more than enough, really. Now I will obviously not return to this place and really left a bad taste both in my mouth and in my emotional state. For sure the client is not respected and absolutely not a priority in this establishment, instead, the client gets bullied in front of all the workers.

PHÔ - the Vietnamese national dish in various variations - but always delicious and in large portions

Every time it's super tasty, the condition is first class and the food comes very quickly.

best pho ga ever. better than the ones i had in vietnam

The best pho soup I ate in Berlin – need I say more about it? We were there on a Sunday at 6:30 p.m. Without a reservation we waited 20 minutes for a free table, but it was definitely worth it. The prices are super fair for the quality. Clear recommendation for fans of Pho soup!

Pho was delicious, that's all it's about

We enjoyed three exquisite starters and two tasty main courses, complemented by two non-alcoholic drinks. The restaurant is definitely worth a visit, but it is advisable to reserve in advance or bring enough time.

I tried Pho for the first time and ate it at one of the nicest places upon the recommendation of my friends. I tried Pho Madame Ngo with meat and I liked it very much. I just couldn't finish it because it was really filling.

If you like Asian cuisine, this is the place for you. A must. 100% seeks danger.

Really the best Pho in all of Berlin. The atmosphere is very noisy and there are rarely free tables. Pho with filet mignon now costs €24, which is really a lot!

The pho and the another dish were amazing but the sandwich was okay. The service was super good, friendly staff and the atmosphere is nice. I’d be back!

The food is very good, but the place is extremely loud and noisy. You can hardly understand the person next to you. The worst thing is that because the restaurant is very popular and in high demand, they want to get rid of you as quickly as possible. I had barely finished my meal when the waiter asked me twice if he could take my bowl. The second time I just gave it to him and then we were asked to pay and leave.

The best Pho I've eaten in Berlin so far! It comes from a never-ending large soup pot that you can already admire in the shop window! Such a flavorful soup! yumyum! Great recommendation for the fried pork belly too!

No, not again. The food was mediocre and the service was without hospitality

You can't complain about that. Very fine and tasty, hey.

Nice place with good variety of Vietnamese dishes. We tried pho, salmon curry and nem. Everything was tasty and good looking, nice staff. In my opinion some positions like “Nem” for 13 Euros are a bit overpriced, but it’s Charlottenburg after all.

The food was good, but unfortunately we were asked to leave after 1.5 hours because the next reservation was already waiting. So don't order too much or eat quickly. I do not like it.

Pho is delicious. But price is pretty expensive. Price and performance ratio is not good 👎🏼

Very cool restaurant with extremely tasty Vietnamese dishes. Despite the outstanding flair, the prices are reasonable. The atmosphere is a bit busy, but that's part of the charm. Full recommendation! Tip: You should reserve in advance.

Was here many years ago and somehow forgot how amazing the food is?! The mussels 😭🥹🤩🤩🤩

Very authentic and ultra tasty! gladly again :)

We had a lovely evening in the restaurant. The food was excellent and the service was also very good. However, I would like to mention at this point that the clothes you wear that evening smell extremely like food, which can be unpleasant if you want to go somewhere else after the restaurant. You have to wash the clothes completely. I can't say exactly why that is. I'm guessing fried fat? I'll still come back.

We went to Madame Ngo this evening to start our long weekend in Berlin and we were thrilled! The service was super friendly, attentive and quick. The food was simply delicious - the Pho Bo Vien was wonderfully aromatic and the Madame Ngo Chicken Rice was perfectly seasoned. We can particularly recommend the Tra da iced tea – super refreshing and the perfect accompaniment to food. We'll definitely be back!

The best noodle and tofu dish I ate this week. Rice pudding was disappointing.

If you want to feel really badly treated, you've come to the right place! We paid €48 for a meal that was mediocre at best and made a conscious decision not to tip. Why? Because we simply didn't perceive the service as such. First impression: completely ignored for 10 minutes even though the staff saw us. No greeting, no “good evening”, just nothing. We were about to leave, then we were allowed to sit down. You get the feeling that you as a guest have to thank you for allowing you to dine in these holy halls. The waiters are very conscious of their coolness, which unfortunately comes at the expense of friendliness. Then the next blow: the drinks menu is full of expensive French wines, but we only wanted tap water. The answer? “We don’t serve that here.” Ah yes, in France you get free water with your meal in every little bistro, but here you're apparently too sophisticated for that. Sorry, but water is a basic right and this arrogance is just outrageous. The food? Meh. It started off quite well with the spring rolls, which are actually handmade and served with herbs. The dip goes well. The Pho Bo had a decent broth, but the noodles? Not handmade, simple mass-produced goods. The meatballs? So hard that they had probably been cooking for hours. Price-performance? At €15 for the cheapest soup, this is a tough announcement for the absolute staple food in Vietnam. Herbs for Pho? None. One can only wonder whether the kitchen management has eaten an authentic Vietnamese soup or listens to guests' requests. The vegetarian Banh Mi was the biggest disappointment: frozen baguette, unseasoned tofu, no marinade or sauce. 12€ for a sandwich that costs 6€ everywhere else in Berlin and then tastes even worse? And after the answer it becomes clear why: it had been lying around in the kitchen for 12 hours and came from an unknown bakery. Thanks for that. Add to that the prices: Pho around 20€, green papaya salad for 18€, a 0.2l tonic for 4€ - for these ridiculous prices the food could at least be spectacular, but no, it's okay at best and a culinary insult at worst. The best thing for last: My partner felt sick after eating. Perfect end to an unforgettable evening. Conclusion: Berlin has countless great restaurants with good service, delicious food and fair prices. This restaurant is not one of them. If you like to eat expensive food and be ignored by the staff, this is the place for you. All other? Find something better. Oh yes, of course we weren't looked at when we left. Fits into the overall picture. Cheers to hospitality! 👏 PS: As for the owner's pat answer: Instead of responding constructively to feedback and changing something internally, a history and geography lesson was served here. Of course it's interesting to know that Pho has its origins in the north of Vietnam and is celebrated very differently there - but as a guest I don't want to be lectured, I want real quality and real customer focus. The topic of water, for example: whether in a French bistro or elsewhere, even at €50 for a meal, tap water is standard, free and without ifs and buts. The “expensive French restaurants” argument lacks any logic. I dine internationally between 5 and 200€ and I don't demand cheapness, I want to be perceived as a guest and receive high-quality products. At Madame Ngo all we got was aloof service and a curt response, instead of anyone actually being interested in whether we liked it or why we refused to tip. Here the hype of social media seems to be more important than the real dialogue with the guests.

One of, if not the, best pho you can get in Berlin. The staff is very friendly and accommodating. It is always very crowded and you should reserve early if you want to be guaranteed a spot. The Phó has a very good taste, for me a big plus - there is fish sauce at every place without having to hope that there will be some to season. The only thing that might bother some people is the noise but it's worth eating here if you want good Vietnamese food.

Luckily we reserved a table because when the shop opened at 6 p.m. it was already packed. The service was very quick and attentive. The food came quickly and tasted very good. The famous Pho soup is slowly cooked for the guests in large cauldrons. It's the best pho soup in town. The baguette was very tasty and super fluffy. The atmosphere was very cozy and modern.

Very tasty Pho, obviously cooked with a lot of meat, very good beef! Recommended!

Great local. Mega tasty Pho. Has worked well several times now with celiac disease. The Pho is gluten free 😀

Fantastic food and super friendly and very attentive service staff. Very fair price-performance ratio. The ambience is very simple, but fits right in. Very tasty white wine cuvée.

Delicious!!! Everyone is very friendly!!! It is absolutely worth a visit. The pork belly in particular is delicious🤤🤤🤤 but the spring rolls are also a must😍😍

Fantastic restaurant for Vietnamese cuisine at its best. The pho is absolutely authentic and rich in flavors, and the other dishes are also excellently prepared. The atmosphere is modern and stylish, the service is friendly and attentive. Perfect for a special evening with excellent food!

No visit to Berlin without Madame Ngo.

I was here for lunch, the pho was great and the service was top.

Simple menu, good taste. Love the chicken pho and coffee.

Very good soup, price high but perhaps reasonable.

Unfortunately no culinary O-Pho-bar. We've watched The Duc Ngo on TV several times and think he's really great as a guy. The expectations were accordingly, and they were completely disappointed in terms of taste. As a starter we had spring rolls filled with crab and minced pork, which were really good. Then there was the trilogy of pork belly, the braised one was completely convincing, the grilled one tasted good but was really tough, as was the boiled one. The main course was a bowl of fried beef on rice noodles with herbs and salad, and a bowl of tofu. The food was only lukewarm and tasted rather bland, the meat was tough, and the tofu was good. There was nothing to complain about with the third dish, chicken rice, but nothing more. An unusual showpiece was the little caterpillar (no joke) and the little black hair under the pak choy. For just under €100 we ate much better. Unfortunately, you don't get the feeling here that you wish your plate wouldn't get empty or that you're looking forward to the next visit. The question from the service also seemed strange as to whether you should add the tip directly to the card. Whether the guest wants to tip should be left up to the guest, especially if the service is rather mediocre.

One of the nicest restaurants in Charlottenburg, tasty and friendly staff. I recommend to book a table in advance

Dinner at Madame Ngo was a fantastic experience! A reservation was essential as the place was fully booked, and walk-ins were turned away. The team was super friendly, the service quick, and the food exceptional. We shared several dishes: the carpaccio with a special sauce was amazing, the chicken was incredibly soft and melt-in-your-mouth good, and the papaya salad was spot-on (though I’d skip the beef sticks—they didn’t add much). For mains, the salmon was delicious, paired with a unique and flavorful sauce, while the steak, served medium (perfect for us), was excellent, though the accompanying salad was just okay. Dessert was a light and refreshing mango ice with sticky rice—a perfect finish. The tables were close, but it was easy to hear each other, making for a cozy and enjoyable evening. Highly recommend! I’ll also share photos of the dishes to show how beautifully everything was presented.

The soup is fantastic—super delicious! However, the place can be a bit crowded and noisy, so it’s not ideal for a relaxed dinner. That said, it’s perfect if you’re looking to enjoy some amazing soup quickly.

Very nice feel-good place, delicious food, everything was great. Fast service

There were three of us here. Service was very quick, friendly and attentive. The food was excellent. My baguette was juicy and very tasty. And the braised and grilled pork belly ordered as a starter was also a great taste experience. The shop is rather small and you sit quite close to your “neighbors”. Not so good for intimate conversations. But we still found it quite comfortable. The only real downer was the lemonade. This was rather watery and had little taste. Too bad. Otherwise everything was very good. Please note that you should definitely make a reservation. It's always full. Even during the week. And you only have a time window of one and a half hours.

Ate well, had a great time! Many thanks also to the TOP service. See you soon ;-)

Lucky me, I spontaneously got a seat even though I was alone - incredibly friendly service! The Pho was to die for: tender, raw beef and a taste that I haven't experienced so deliciously in a long time!

The pho here is very good! The broth itself is very flavorful and perfect for when it’s cold outside. The crispy pork belly as an appetizer was also great

My bowl of pho does NOT have beef meatball although I ordered Pho Bo Madame Ngo 19e which should has beef steak, beef brisket, also beef meatball as mentioned in menu. The Pho is delicous, but the service is rude and sloppy. I wasted money on something that should have been as good as it said it would be.

Favorite restaurant, the spring rolls there are the best I've ever eaten, very tasty soups and desserts. Reservation required. Service very friendly and quick.

Very friendly service and great food👍👍👍 Table reservation required

All dishes were excellent. I would have liked to try the grilled pork belly, unfortunately it was already out. Local is recommended.

Great, we were thrilled, thank you very much! Very friendly and fast service, great food, fair prices, card payment possible. What more could you want? Be sure to reserve!

Had a Banh Mi. Was alright, but relatively pricey. Everything else was average for this area, hence 3 out of 5.

Very friendly staff in a place that is well organized. The food is amazing!!

Great restaurant, very good food, very good service. Absolutely top value for money. Absolute recommendation.

The restaurant has a laid-back, modern atmosphere that’s great for casual dining. If you’re in Berlin and craving some excellent Vietnamese food, Madame Ngo Une Brasserie Hanoi is definitely worth a visit! Make sure to make reservation because it can be really busy especially in the evening.

Very good soups and fast and friendly service.

I think this is one of the best phos I've ever eaten in my whole life. The rice noodles are cooked just the right texture. The broth is deep, fully bursting with umami taste; ginger and fresh spring onions complement the broth. The fatty brisket is soft and rich. Highly recommend!

I visited Madame Ngo a few years ago, and it was an absolutely fabulous experience. Hands down, the best Pho I’ve ever had! The beef tartare was also exceptional—perfectly prepared and full of flavor. I was there alone around midday/afternoon, and I was quickly seated, which I really appreciated. The service was super friendly and attentive, making the visit even more enjoyable. I can’t wait to return soon—it’s a must-visit for anyone craving high-quality Vietnamese cuisine in Berlin!

The food (soups) are just great! The staff is very nice and very hardworking. Personally, I find the store too loud and too narrow. But that is my personal feeling! Otherwise the store is highly recommended!!!

We reserved a table for Tuesday dinner. Place was packed and buzzing, great holiday vibe with plenty of cheer. Outstanding flavors and attentive service.

When I tried to pay with card they said the card declined and I needed to pay with cash which was fine. But after I checked my bank account I could see that they took money from my card as well?????

Best vietnamese food I've had in Berlin. The pho was excellent, interesting twist with the ginger. Very tasty spring rolls as well. Definitely on the expensive side, but overall worth it. Would come here again.

Very good restaurant, the food was great.

Food good, staff friendly. Unfortunately no Pilsener from the region, just San Miguel and Tiger. Snack bar atmosphere, from the tables to the toilet.

Grapefruit drinks are bitter and unpleasant to drink. Pho is just average, quite expensive, not as amazing as it is advertised online.

Small Vietnamese restaurant. The food is very tasty, the spring rolls are amazing. Always very busy, reservations are strongly recommended. The price is a bit higher. The atmosphere is very simple, you actually only stay to eat.

Short: Not recommended. Long: We ordered PHO, the chicken was with skin which was not nice, drinks are over priced, but what was really bad was the behavior of the personnel. As soon as we finished our food one of the personnel approached our table and asked if we need drinks / desert, we said no we are fine, then he repeated 3 times: Oh you are fine? So you are fine right? So nothing you want more you are fine right???? Imagine our face at that moment, we left the restaurant not with a good memory. I do not come back again.

Super tasty! Staff very attentive!

Totally (child-)friendly and fast service :) The chicken was outstanding! A nice visit but with a bit high prices...

Madame Ngo? Sadly, No. I was really looking forward to a big, steaming bowl of phở after 5 days in Berlin trying Teutonic classics. Unfortunately the 19€ (~AUD 30.50) Phở bò Madame Ngo was a big disappointment. I've never been to Vietnam, but Sydney's Marrickville is well known for its exceptional Vietnamese food and I'm used to phở made on a bone broth that's rich and deep with flavour. The Phở bò Madame Ngo was certainly big and steaming, but wasn't really big on flavour. The raw beef slices, cooked beef brisket, and beef meatballs were also, mysteriously, bland. The place is popular, though. We had a 18:15 booking ahead of a concert at A-Trane and the place was almost full by the time we arrived. They were queuing out the door by the time we left, an hour and a bit later. So maybe they're cooking to the tastes of their regulars. Which makes sense if you're running a business. Tourists are never going to be your bread-and-butter. But I have nooo idea how they managed to get a write up in Michelin. Unless the inspectors have never been to Hanoi. Or Marrickville.

This restaurant was a lovely, spontaneous find. We didn't have high expectations, but we were pleasantly surprised with the first bite. We had Beef Carpaccio and Vegetarian Spring Rolls as starters, followed by Tuna Tataki and Chicken Rice as mains. All dishes without exception were delicious, well seasoned and tastefully balanced. The tuna I had was particularly tender – an absolute 10/10! Even though we came on a Saturday evening without a reservation, we were seated within 10 minutes. The staff was attentive and helpful. I was really positively surprised by this place and would like to come again.

Perfect for lunch in the cold winter months. The Pho with filet mignon and extra chili is highly recommended. There is a strong smell of meat broth throughout the store. So be careful if you have away appointments afterwards ;)

The pork belly is amazing! The pho is delicious! Lychee water is super delicious! Good service attitude 👍 But when we went there a while ago, the waiter took away our plates as soon as we put down our chopsticks. It is recommended not to do this again in the future, it feels like chasing away customers.

very nice discovery of fresh products; efficient service with smiling young people.

Great atmosphere (really cool to see the broth simmering in the window), fast and good service, and good pho.

The food tasted good, but I was a little surprised that there were no bean sprouts in the Pho. When I asked, I was told there were no bean sprouts at all. Otherwise the service was good, the price was a bit too expensive for the taste of the food.

Very tasty, and very pleasant atmosphere. Gluten-free options also available. The service was attentive.

Perfect and unforgettable: the best restaurant experience in years! We were in Berlin over the weekend and were lucky enough to get one of the coveted tables at Madame NGO. From the first telephone contact to the farewell, we were looked after with absolute warmth and attentiveness. The service was exceptional, you rarely experience such care. Huy and the entire team worked hand in hand and always spread a good mood - always with a smile. The food? Simply fantastic! Every dish was a delight, authentic and full of flavors. Everything is just right here: great food, excellent service and unbeatable value for money. Many thanks to the entire team – we will definitely be back!

The restaurant had been known for a long time and was on the list of restaurants to visit. And finally it worked and far exceeded my expectations. It was pretty busy for a weeknight, but a good sign. The food was delicious and always beautifully prepared. Service was also very accommodating and we received our food quickly. The price is a bit steep. A pho soup between 17-19€ (depending on the ingredients)... But you can do it as there is a very nice atmosphere and good food.

Madame Ngo in Berlin offers by far the best Pho Bo I've ever eaten - and Chef The Duc Ngo lives up to his reputation! The soup is prepared with the greatest care according to a traditional recipe. The extremely tender slices of beef cook in the hot broth right in front of your eyes – a true spectacle! The broth itself is rich in flavors and shows that it has been simmering for hours to develop that deep, complex flavor. Fresh herbs, tender noodles and carefully balanced spices round off the experience and take the senses on a journey to Vietnam. The ambience of the restaurant is also stylish and inviting, making Madame Ngo an absolute must for every foodie in Berlin!

Beef pho was great during November cold in Berlin! Would be difficult to come without reservations, even for solo dining.