L'Osteria Heilbronn in Heilbronn

The food was super delicious and service was excellent

We got a table quickly and even got a glass of water since we hadn't ordered anything. The pizza and pasta were delicious. At the end, we tipped €8 for the good service, which meant we each got a lemon ice cream (three of us).

The food was delicious and fair for the price. The server was very nice and gave us free water and, thanks to our generous tip, lemon ice cream. I recommend going there.

the service was great and the pizza was huge

We were there on Saturday evening. We made reservations online for 11 people. We got our table straight away, the service was very friendly, the food came for everyone at the same time, there were also pizzas with 2 plates. It was very busy. Everything was perfect for us.

Very nice atmosphere, especially at sunset! delicious food!

Very nice atmosphere. There is a large selection of Italian dishes. The food came quickly and was very tasty. The staff was very friendly and accommodating.

Even though we didn't have a reservation and the restaurant was busy, we got a nice spot outside. Service was really great, they always looked after our well-being and often asked if everything was okay. If you're still called a girl when you're over 40, it goes down like oil. No, I didn't get paid for it. 🤣😀 Was here for the first time, will definitely come back.

Pizza was delicious. Lars best man

Even on a Saturday the service was pretty quick, the food is standardly good. I'd suggest sitting outside because it's beautiful in the spring and summer, but maybe make a reservation if you're going during peak times.

Highly recommended, tasty food with homemade pasta, friendly staff, pizzas are very large and tasty, reservation recommended in the evening

Very good food and excellent service from Lars. Nice location right on the Neckar.

L'Osteria is typically very, very tasty. The ambience on the Neckar is very nice.

A wonderful evening with good food and very courteous service.

Had the starter plate and two pizzas. Everything tasted good, only the ham on the pizza was a little salty. You can sit outside on the Neckar.

So delicious! Everything was fine! Very nice employees 🥰🥰🥰☺️

Unfriendly service. Food could have been better considering we waited around 20 minutes for anyone to come to meet us. The service speaks and barely understands German.

Fantastic service and the food was first class

Get a seat straight away, pleasant surroundings and delicious food. Daniel gave us very good advice and hospitality. I really enjoy coming here.

Delicious food, top service from Daniel

Always a pleasure to dine at L’Osteria! Daniel also made our dinner extra special and was very friendly and attentive :)

Service not so great. It wasn't until two other people joined us that we were served. We would have liked to at least have had something to drink beforehand.

We had a super friendly waiter, attentive and quick, pizza was delicious, great seating with a view of the Neckar and the theater ship

Very tasty and, as always at L'Osteria, huge pizza. If you can't make it, you can also get them wrapped up 😉. Very nice location directly on the Neckar.

The waiters were not friendly, we waited an hour for the food, the food was cold.

ABSOLUTE DISASTER. THIS WAS BY FAR ONE OF THE WORST PIZZA WE HAVE EATEN. SERVICE RUDE AND AMBIENCE WELL. NOT RECOMMENDED

I sat down at the table, I waited 30 minutes, no one paid attention to me, I asked 2 waiters, can someone serve me? Both of them had the same answer "colleague is coming right away" after 30 minutes I got up and left at that moment and passed by one of them, and I asked him - - immediately what does it mean to you? he gave a phlegmatic shoulder .. such behavior leaves much to be desired!

Thanks for the free coffee #Daniel

Very nice and attentive waitresses

The food wasn't warm, the pasta sauce was like water, the service was unfriendly and just threw the plates on the table. Price performance really bad...

Adriana is absolutely amazing! She gave us a warm welcome and attentive and friendly service throughout our visit. She was quick, professional and at the same time very personable - you can tell straight away that she is passionate about her job. Such Employees make a visit to L'Osteria something special. Thank you very much, Adriana - we'll be happy to come back!

Atmosphere and location are great! The interior makes you feel a little bit like you're in Italy. Add to that Adrijana's excellent service and you'll feel like spending the whole evening here! highly recommended. :)

I went there for birthday with some friends and the waitress there was superkind with us. Vielen Dank❤️

Today I sat at the counter.. no joke for 30 minutes.. no one asked what could it be.. what would they like.. only after waving.. did they become attentive.. what kind of arrogance are these of service employees.. who do you think you are 😉

Extremely disappointing experience. I ordered from this restaurant via Uber Eats. The order kept getting pushed back for over two hours without the food ever being ready. During this time, two couriers dropped out because the waiting times were completely disproportionate. No communication from the restaurant, no solution. In the end I had to cancel the order and request a full refund. I was there personally once - the same picture: completely disorganized, unfriendly service, chaotic processes. Such disrespectful and unprofessional treatment of customers and drivers is absolutely unacceptable. I cannot recommend this restaurant with the best will in the world.

We ate there today with our two children and everyone was very child-friendly. Great for families and the food tastes very good.

The food in this restaurant is really wonderful, but unfortunately the service leaves a lot to be desired. Yesterday I was there for the fifth time - and every time it was a big disappointment. The waiters always seem in a bad mood and not very friendly. The manager also shows no warmth or interest in the guest. I have often shown this place to my visitors, but I won't do that again in the future. Unfortunately, the tone of the staff is simply rude and inappropriate.

Recommended, there is very good vegan food and very humane prices

Super nice and attentive staff, who even noticed that we came back a second time in the evening for dessert!

You can do it, you don't have to. There are better Italians. The noise level is quite high, but this is less due to the number of guests and more due to the acoustics. It was over 30 minutes from arrival to drink. We ordered food right away because we didn't know when we would see service again. One drink was wrong, but was replaced immediately. The pizzas are huge, which raises the question of necessity. Many people leave with cardboard, pasta remained on the plates at the surrounding tables and was thrown away. We didn't have any food at all. When I complained, it took quite a long time until it arrived. To compensate, there was something from the dessert menu. It would still have been nicer to eat together. Conclusion: The trip to Heilbronn is probably not worth it again.

We were at L'Osteria Heilbronn for the first time today and were shown to our table straight away after entering the restaurant. The drinks and food orders were taken quickly. The pizzas are very large (45 cm) and tasty. Great service, we would love to come back.

Very nice atmosphere with very nice people working here!! You should come here more often 🥰🥰

Great food - nice service, gladly again

Delicious. Great service from Daniel. Thanks!

A delicious meal, nice service, what more could you want.

It was very tasty, well served by Daniel

Very nice service, excellent food and good coffee

Great food, waited long for service

I am really disappointed and will definitely not visit this store again. There have been several incidents that have completely destroyed my confidence. The first time I was in the restaurant I waited over 40 minutes for my pizza, while other guests who arrived after me got their food much quicker. In the end it turned out that they had simply forgotten my order ticket - not a word of apology, nothing. The second time I paid extra to get more chicken on my pizza. But ironically, there was even less meat on it than usual - and at an additional cost. This is just a rip off. And the last incident was the straw that broke the camel's back: I waited over an hour for my delivery, only to receive the completely wrong pizza - and it was also ice cold! I am completely disappointed with this service and this restaurant. This is not how you treat loyal customers.

Wir waren 3 Personen und 2 Zwillingskinder im Kinderwagen. Die Bedienung hatte sich nicht hat mal die mühe gemacht einen Platz für uns zu Suchen, da direkt der Kinderwagen kritisiert wurde. Nach mehreren Überlegen und andeuten von „ich schaue was ich tuen kann“ Wurde nur wieder betont das der Kinderwagen hier stören würde, hier stören würde und wir die Kinder (nichtmal ein Jahr) aus dem Kinderwagen rausholen sollen. Nach keinem Versuch nach einer Lösung zusuchen in einem leeren Laden an einem Feiertat sind wir gegangen. Service sehr schlecht.

Vicky was very friendly and the pizza was delicious

Despite no reservation, super friendly, really tasty and the dessert always fits in 😅🙏

First time there, very tasty, great food, very friendly. Gladly again.

Cappuccino was 😋 delicious...tasty

Cappuccino was delicious, thank you

Pizza was good, but service here is unfortunately bad (unfriendly/impolite). Long waiting times :/

Huge pizzas, it's a good idea to split a pizza there is an option to get different halves. We waited a long time until they seated us, and then for them to take our order, but the wait was worth it.

Pizza is huuuuuge All the food was very delicious. Staff is always in a hurry, and we wait some time first at the door, then someone to get our order.

As expected, we sat down decently and waited to be assigned a table. After we were ignored for a while, I took the liberty of speaking to the manager or whatever he was friendly at a table outside. His statement was: we could sit down wherever it was free. No sooner said than done. After the waiter repeatedly walked past us and ignored us, I drew attention to us. He came to our table visibly annoyed and the first thing he said unfriendly was: Why we just sat down without asking/waiting. That doesn't work!!! We then told him that the gentleman at the door said we could sit down wherever it was free. And again, very unfriendly, he said that we would have to wait because there were still three tables waiting for him to order. This was the end of the matter for us and we got up in a hurry to leave. Then came the big hammer!!! As I was leaving, I spoke to the gentleman who allowed us to sit down and told him that his employee could NOT treat guests like that. He then said that we shouldn't have sat down at a table where there was a reserved sign. BUT all four free tables had a reserved sign on them. He said yes, sit where there was free!!! There was never any mention of a reserved sign. At least he agreed with us that the waiter (dark blonde with a pigtail) shouldn't have been so unfriendly, BUT he didn't seem to really care. Unbelievable behavior from these two great employees!!! Never again L'Osteria!!!!!!

Great with a reservation, great friendly service, despite the busyness everything was quick and friendly, always happy ☺️

Pizza is huge and tasty but the tortellini was also very good. Staff friendly but not annoying. Had a nice evening

It's my favorite place but the last time was this weekend, I don't like how they treat people from a new waiter, he didn't respect us, he screams... as long as he's there I won't come to this restaurant anymore.

Was delicious, food came quickly, very relaxed.

bad service, unfriendly employees.

Cool atmosphere and everything is excellent. Was my first visit to L Osteria

Very tasty food and great service from Hani!

We were served very well by Hani. The food was very tasty and fresh! Always my pleasure.

Essen und Getränke sind gut. Service ist unaufmerksam. Beim Bezahlen finde ich es frech, dass mir schon vordefinierte Beträge für den Tip also das Trinkgeld vorgegeben werden z. B. 10%,. 20% etc. Trotz der in Deutschland geltenden BonPflicht musste ich mehrmals darum bitten, dass ich einen Beleg nach dem Bezahlen vom Servicemitarbeiter bekam.

As always, the food was great!! Unfortunately I just find it too loud!

Very tasty carpaccio with lightly toasted bread Service was very friendly.

During our visit we received a very friendly welcome and our wishes were always taken into account. The pizzas were delicious as always!

Food very tasty and staff always friendly😊

Very tasty and especially large pizzas. Great service

Unfortunately undercooked pizza

We liked it, good food, great service and pleasant atmosphere!

The pizzas are delicious and there's a huge selection! Thanks Adriana for the friendly service 😊 I'll be back!

Super delicious food, thank you for the great service Adriana!!

We were there in a large group and everything was really great. The food was consistent, tasty and the service was friendly, attentive and accommodating. Gladly again:)

Delicious pizza, good for sharing because it's huge and delicious aperitif and nice service and cute little to-go boxes for the leftovers

Delicious, thank you very much!

Very friendly and attentive service! The waiter kept asking about our well-being. Pizza was delicious as always. I would love to come back!

I really like going to Losteria. The food is delicious and always delivered very quickly. Many thanks to Adriana who looked after us very well

I love coming to L' Osteria and am always very satisfied. The food tastes amazing, it always arrives warm, the atmosphere is always cool, and the service is always excellent! Many thanks to the lovely Adriana, who took such great care of us.

Very good restaurant with very friendly staff

Super tasty, fast and friendly service.

Pure chaos Waited 40 minutes for the waiter, another almost 40 for the food Pasta ok

Food was ok, pizza unfortunately a bit burnt and tuna not distributed on the pizza. My wife and I waited 45 minutes for our food. The people who came through the door after we ordered started eating before us. After dinner we ordered a coffee, the table wasn't cleaned. We were able to enjoy our coffee with leftover pizza crumbs on the table. Plus it's too loud. The kitchen, the bar and the people were really no fun. We were happy when we got out of the restaurant.

I was actually just there to have a drink with a friend. However, the music was so loud that we had to shout at each other to communicate. In addition, we not only had to wait a long time until we were served, but even longer until tea and an espresso were brought to us. I can't rate the food because we didn't eat anything.

Coffee is always available in the evening too, great!

Great team, everyone so friendly. Simply the best 🤍

Lösteria is always our favourite place to us whenever we want to try Italian food. Service atmosphere food everything tip-top. 😊

Pizza 50/50 Hot Sausage and Tuna = Best match

The food is great and tastes really good.

The food was delicious, especially the service. Honey was super sweet, accommodating, friendly, and quick! Everything was perfect. Thank you so much! We'll be back soon!

Great load, would come again and again. Nice staff especially Honey and food.

The service and food were excellent. A big thank you to our wonderful service worker Daniel, who made the evening even more special with his friendly and attentive manner. We'd love to come back!

A cozy place for a large company. Spend time in the evening. Large selection of pizza and drinks. On Friday or Saturday evenings, it is better to book a table in advance. We arrived after 20 and they found a table for us for a group of four friends. Thank you very much to the staff 💝

Food very tasty, friendly service & pleasant atmosphere! 😍

The staff and food were great! Always my pleasure! 😍

Everything was great, the food was great, the service was particularly good!