L'Osteria Heilbronn in Heilbronn

The pizza was good, but the service here is unfortunately poor (unfriendly/rude). Long wait times :/

First time there, very tasty, great food, very friendly. Would love to go back.

Cappuccino was delicious, thank you

Cappuccino was 😋 delicious..tasty

Huge pizzas, it's a good idea to split a pizza there is an option to get different halves. We waited a long time until they seated us, and then for them to take our order, but the wait was worth it.

Pizza is huuuuuge All the food was very delicious. Staff is always in a hurry, and we wait some time first at the door, then someone to get our order.

It's my favorite place but the last time was this weekend, I don't like how they treat people from a new waiter, he didn't respect us, he screams... as long as he's there I won't come to this restaurant anymore.

As expected, we sat down decently and waited to be assigned a table. After we were ignored for a while, I took the liberty of speaking to the manager or whatever he was friendly at a table outside. His statement was: we could sit down wherever it was free. No sooner said than done. After the waiter repeatedly walked past us and ignored us, I drew attention to us. He came to our table visibly annoyed and the first thing he said unfriendly was: Why we just sat down without asking/waiting. That doesn't work!!! We then told him that the gentleman at the door said we could sit down wherever it was free. And again, very unfriendly, he said that we would have to wait because there were still three tables waiting for him to order. This was the end of the matter for us and we got up in a hurry to leave. Then came the big hammer!!! As I was leaving, I spoke to the gentleman who allowed us to sit down and told him that his employee could NOT treat guests like that. He then said that we shouldn't have sat down at a table where there was a reserved sign. BUT all four free tables had a reserved sign on them. He said yes, sit where there was free!!! There was never any mention of a reserved sign. At least he agreed with us that the waiter (dark blonde with a pigtail) shouldn't have been so unfriendly, BUT he didn't seem to really care. Unbelievable behavior from these two great employees!!! Never again L'Osteria!!!!!!

Pizza is huge and tasty but the tortellini was also very good. Staff friendly but not annoying. Had a nice evening

Great with a reservation, great friendly service, despite the busyness everything was quick and friendly, always happy ☺️

bad service, unfriendly employees.

Was delicious, food came quickly, very relaxed.

Cool atmosphere and everything is excellent. Was my first visit to L Osteria

Very tasty food and great service from Hani!

We were served very well by Hani. The food was very tasty and fresh! Always my pleasure.

Very tasty carpaccio with lightly toasted bread Service was very friendly.

As always, the food was great!! Unfortunately I just find it too loud!

During our visit we received a very friendly welcome and our wishes were always taken into account. The pizzas were delicious as always!

Very tasty and especially large pizzas. Great service

Food very tasty and staff always friendly😊

We liked it, good food, great service and pleasant atmosphere!

Unfortunately undercooked pizza

The pizzas are delicious and there's a huge selection! Thanks Adriana for the friendly service 😊 I'll be back!

Super delicious food, thank you for the great service Adriana!!

We were there in a large group and everything was really great. The food was consistent, tasty and the service was friendly, attentive and accommodating. Gladly again:)

Delicious pizza, good for sharing because it's huge and delicious aperitif and nice service and cute little to-go boxes for the leftovers

Delicious, thank you very much!

Very friendly and attentive service! The waiter kept asking about our well-being. Pizza was delicious as always. I would love to come back!

I really like going to Losteria. The food is delicious and always delivered very quickly. Many thanks to Adriana who looked after us very well

I love coming to L' Osteria and am always very satisfied. The food tastes amazing, it always arrives warm, the atmosphere is always cool, and the service is always excellent! Many thanks to the lovely Adriana, who took such great care of us.

Super tasty, fast and friendly service.

Very good restaurant with very friendly staff

Food was ok, pizza unfortunately a bit burnt and tuna not distributed on the pizza. My wife and I waited 45 minutes for our food. The people who came through the door after we ordered started eating before us. After dinner we ordered a coffee, the table wasn't cleaned. We were able to enjoy our coffee with leftover pizza crumbs on the table. Plus it's too loud. The kitchen, the bar and the people were really no fun. We were happy when we got out of the restaurant.

Pure chaos Waited 40 minutes for the waiter, another almost 40 for the food Pasta ok

Great team, everyone so friendly. Simply the best 🤍

Lösteria is always our favourite place to us whenever we want to try Italian food. Service atmosphere food everything tip-top. 😊

Coffee is always available in the evening too, great!

I was actually just there to have a drink with a friend. However, the music was so loud that we had to shout at each other to communicate. In addition, we not only had to wait a long time until we were served, but even longer until tea and an espresso were brought to us. I can't rate the food because we didn't eat anything.

Pizza 50/50 Hot Sausage and Tuna = Best match

The food is great and tastes really good.

The food was delicious, especially the service. Honey was super sweet, accommodating, friendly, and quick! Everything was perfect. Thank you so much! We'll be back soon!

Great load, would come again and again. Nice staff especially Honey and food.

The service and food were excellent. A big thank you to our wonderful service worker Daniel, who made the evening even more special with his friendly and attentive manner. We'd love to come back!

A cozy place for a large company. Spend time in the evening. Large selection of pizza and drinks. On Friday or Saturday evenings, it is better to book a table in advance. We arrived after 20 and they found a table for us for a group of four friends. Thank you very much to the staff 💝

Everything was great, the food was great, the service was particularly good!

Food very tasty, friendly service & pleasant atmosphere! 😍

The staff and food were great! Always my pleasure! 😍

We were there with our two small children and had to wait over an hour for our two pizzas. 4 tables that came after us got their pizzas before us. The waiter explained that our pizza was burnt...but with the stone ovens it shouldn't have taken an hour. Unfortunately, the pizza was topped with wilted rocket. We don't go to L'Osteria Heilbronn anymore.

Nice staff and great food. Was very tasty. Gladly again.

One A Pizza! Crispy but not hard!

gutes Preis/ Leistungsverhältnis. Meist voll und deshalb relativ hohes Geräuschniveau - wie halt bei einem Italiener durchaus üblich... 😉

Best pizza in Heilbronn and nice seating area in summer

Always eat there again. Great food and great service.

Great shop next to a promenade by the river, with great pizza and extremely friendly staff

Italian lessons in the toilets are very good. Music a bit too loud

nice restaurant and nice employees. The food is great, I especially enjoyed the lasagne. Always happy :)

We had a great evening at L’osteria. Despite the restaurant being full, our waitress Adriana was very accommodating and friendly and the food was, as always, delicious. We'll be back :)

The food is generally very good but unfortunately the service was a little unfriendly and listless during my visit. Despite all this, I would still visit the restaurant.

A visit we would rather not have made. As soon as we arrived we noticed that the service was completely disorganized. Orders were taken with a delay, drinks only came after repeated requests, and we waited 1.5 hours for the food - in vain. What was particularly annoying was that guests who arrived after us were served much earlier. Our complaint to the manager was simply dismissed - no insight, no interest in a solution. The waiter didn't make a better impression either. Unfriendly, sometimes even rude. After this experience we left disappointed. Customer friendliness? None! We definitely won't come back here

Very friendly and in a good mood

Unfortunately an absolute disappointment! No structure or organization from the start - service completely chaotic. After a long wait, the drinks only came after repeated requests. The food? After 1.5 hours of waiting, still not there! When we complained to the manager, we were brushed off - no interest in customer satisfaction. The service was not only unfriendly, but sometimes even rude. Glasses were slammed on the table so that the drink spilled over - that's not how you treat guests! The waiter (longer hair with a braid) seemed overwhelmed, but the manager (black short hair, visible tattoos) was just arrogant and uninterested. After this experience we left – never again! Definitely not recommended!

Very tasty and very good service!

The food tasted great Service very friendly

Nice waiters, delicious food. Generally a great restaurant.

Super great service. Very attentive and friendly.

Super nice service and the food is also really highly recommended. Thanks to the nice waitress Adriana

Great service and very tasty food! Thanks to Adriana!

Very tasty food, super nice staff (Adrianna)

Very nice waitress especially (Adriana), great atmosphere and delicious food☺️☺️

It was super tasty and our waitress Adrianna was so nice.😊 Great atmosphere and I recommend everyone who hasn't been here to come, it's worth a visit!!

very friendly waiter, delicious food and good drinks. nice atmosphere.

Really good food! We really liked it! Philipp is a man of honor!

Delicious food, very dedicated staff and a great atmosphere:)

The food is delicious, the service is very nice and in general I would come back any time

Starting with the outstanding service, the size of the portions, the type and taste of the preparation and the ambience, it was a direct hit in Heilbronn. Gladly again on your next visit to Heilbronn.

Philipp was a great service. Food was great😊 The rest was packed up, very sustainable.

We had great service and good food with Phillip.

Very tasty, very friendly, especially Vicky.

Whether Primitivo, garlic oil or the kind words from the boss himself. There can be many more days like this in life. It was really brilliant, we would like to thank you so much.

Gnocci were very good, extremely tasty with seafood and didn't fill you up. Drinks came immediately and you didn't have to wait long for food. Fits.

We had a lovely meal as a family. The service staff was very friendly and accommodating. The pizza was huge and very tasty. However, when the restaurant is full, the background noise is loud.

Nice atmosphere, friendly service (Vicky was very nice)

Nice ambience! The waitresses were very nice (Benjamin & Vicky)!

very nice restaurant, nice service Of course we also recommend delicious food

Great service, everything went very quickly and the food was amazing!

A colleague from the staff with a bald head and a white sweater was very rude and apparently didn't know how to talk to his guests, which unfortunately made the lovely evening very unpleasant, the rest of the staff were polite. The food tastes okay, nothing special but not much to complain about either. Doesn't have to happen again.

Nice service and nice atmosphere.

Great service and delicious food! We were there on Saturday evening without a reservation and were seated at a table quite quickly. Thanks for this!

“Great coffee in a cozy restaurant! The service was very friendly!

The restaurant had a cozy atmosphere and the staff gave us a warm welcome. We want to come back and eat more!

Pizza tastes perfect! Daniel served us 🤩Also a nice young woman with blonde hair

I visited this place today and am totally satisfied with it. I really enjoyed the food and the waiter Daniel was very pleasant and friendly! I can recommend Losteria to everyone)

Super nice service from Viki. Gladly again.

Sehr nettes Personal (Daniel), keine Probleme gehabt und essen war sehr sehr gut und auch groß für den Preis. Würde gerne wieder kommen.

Sehr nette Bedienung (vicky) ,Service sehr schnell und freundlich. Essen seht lecker. Kommen gerne wieder hierher nach heilbronn

The food was excellent, the service outstanding. An unreserved recommendation. Mr. Daniel, our waiter, was characterized by particularly courteous service.

Fırat best employee, top ambience, good store.

Really nice... Food was very tasty and the service was super friendly... Sometimes it's a bit too loud.

Super delicious food, great ambience and very friendly staff. Always my pleasure

Very child-friendly, nice service and the food came super quickly and was delicious!