L'Osteria Hamburg Bleichenbrücke in Hamburg

We were there on Easter Sunday and got a table for 2 people without waiting. As usual, the food at L’Osteria was good and the service was quick and efficient.

Great pizza, great place, great service. Gladly again.

My visit to L'Osteria at Bleichenbrücke was, unfortunately, a huge disappointment. Although the restaurant has a privileged location right on the water, the dining experience left much to be desired. First of all, the service was slow and disorganized. We had to wait over an hour for our food. In the meantime, the staff barely came to our table, and when they did, they weren't as friendly as one would expect. The food also didn't live up to expectations. The pizza, although large, arrived cold and with burnt edges. The pasta was tasteless and carelessly prepared, with sauces that seemed more like an improvised concoction than an authentic Italian recipe. The risotto was completely raw—the rice was hard and tasted of water. Furthermore, the atmosphere was loud and uninviting. The acoustics in the room made it almost impossible to have a conversation without having to raise one's voice. My visit to L'Osteria at Bleichenbrücke was, unfortunately, a huge disappointment. Although the restaurant is in a prime location by the water, the culinary experience left a lot to be desired. To start, the service was slow and disorganized. We had to wait over an hour to receive our food. During that time, the staff barely approached our table, and when they did, it was without the friendliness one would expect. The food also failed to meet expectations. The pizza, although large, arrived cold and with burnt edges. The pasta was bland and poorly presented, with sauces that felt more like a random mix than an authentic Italian recipe. The risotto was completely undercooked—the rice was hard and tasted just like water. In addition, the atmosphere was noisy and unwelcoming. The acoustics of the place made it difficult to hold a conversation without raising our voices.

very busy at peak time, so a little bit of patience is needed, better to reserve and be on time, staff are very good and well trained. the pizzas are large. moderate and fair priced for a well furbished place.

Today, we wanted to go and try it with my mother and brother, but unfortunately we were very disappointed. We were kept waiting outside for exactly 55 minutes. They said there was no room inside, but they let everyone who came after us in. When I asked why they didn't let us in, they always said they would take us in right away, and they made a living. I think it was racism. After waiting for 1 hour, we left without eating anything..

Today we tried out the location at Bleichenbrücke. We got there around 6:55 p.m. and our order was taken. We ordered bruschetta in advance and 2 pizzas. (What L' Osteria is known for) After about 45 minutes. We finally got our bruschetta, which I think is quite long for an appetizer. While I was waiting for the pizza, I went for a smoke because it was taking too long. After just over an hour of waiting, the pizza finally arrived. Of course the pizza tasted excellent, as did the bruschetta. You shouldn't wait that long for the dishes, which the shop is actually not known for. Of course, we also had fun with it and paid attention to how long our table neighbors had to wait for their food after ordering and that was on average 15 minutes. (Although they came late after us) :) Hence the bad rating. It's also quite loud in the store, both from the music and from the guests.

We were very happy with the service and the ambience. As always, we enjoyed the food very much.

Irresponsible staff, terrible food, liked the tea

Good menu, well balanced with pasta and pizza for every taste. A highly popular restaurant, and with good reason.

Huge pizzas and delicious pasta dishes.

You have to visit sometime. The food was very good. Unfortunately, it was very loud.

Food great. Service top. Very friendly. The restaurant was very well maintained and clean. The location is also very nice.

The pizza doesn't taste the same as it used to. Only 5 small slices of ham for a 15-euro pizza. The beer was lukewarm... rude staff... Also, the waitresses put the pizza ingredients in with their hands without gloves, which isn't hygienic.

Nice location, pizza was ok, service was a disaster. We were accompanied to the table by the waiter and then shortly afterwards asked by an employee in a harsh tone to let us know before sitting down next time. We didn't understand because we reported at the entrance. We were then handed over to the terrace into the hands of a waiter who took us to the table. The tone was unapologetic and in general all the employees seemed very insecure and stressed, even though there wasn't much going on. The wrong drinks were brought and later there was even a discussion about the bill, even though the empty glasses were still in front of us. We will definitely visit the Osteria chain again in other places, but not this branch in Hamburg. (Visited on Sunday, March 23, 25 at lunchtime)

The workers are extremely nice :)

We had reserved a pavilion for 10 people. The pizza was sensational. The dough was so light and the toppings were generous.

The vegan pizza tastes really good. It's huge and you can easily eat it for two people.

The food was a complete disaster. The pizza dough was worse than it's been in ages. The pizza didn't taste good, it had no flavor at all. The salami was very cheap. The calzone was disgusting and tasted like water. We won't be going back to this place.

I've been to l'Osteria in many cities. The pizza is delicious everywhere. But the atmosphere here is unbeatable. Right on the water with a great view.

We were there on a Wednesday evening at 7 p.m. and had reserved a table an hour in advance, even though we were told at the waiting counter that this was actually not necessary on a weekday. When we got there, the restaurant was full and all the tables were occupied. Despite a reservation, we waited 20 minutes until a table became available. There were other guests lined up next to us at the bar, some of whom also had reservations and had to wait a similar amount of time. If a reservation was made specifically, it would have been nice not to have to wait so long and, in the worst case scenario, to be able to be seated somewhere directly at the door. As usual, the food was delicious and the service was very friendly.

Bad experience , suggesting please dont visit there and also not apply for job. They will ask you for Probetag and afterthat they will say no , because for that day they have lesss employee ,thatswhy they take any rendom person who can woork free of cost there

Please note feedback at the end of the post! - Worst pizza ever. Although it's huge (it doesn't fit on the plate, you can't eat it), it consists mainly of fat and cheese. Lovelessly covered with exactly one single topping. Couldn't eat any of it. The same goes for the salad: some greens from the package with a bland ready-made sauce. Last but not least, everything was paid for and nothing was eaten. No accomodation from the kitchen. Conclusion: not recommended. L'Osteria has responded. Then my feedback: Thanks for your response to my review. The service colleague took the complaint seriously, which was nice. But she couldn't get any further with it in the kitchen. As we all know, you should never say never - but I honestly don't know about a second chance yet.

Pizza was delicious as always. Despite the "store" being fully booked, the service had pushed two tables together for us and so we still got a good seat. Here, gladly again and again

Very tasty food, enjoyed it very much!

The food was top class, all the dishes were high quality and fresh, unfortunately it was always very crowded and there was hardly any space, so the ambience suffered a little but otherwise it was just great

Nice restaurant, nice staff. Food was good, I found it a bit expensive. It's right on the water, which is certainly lovely in the summer!!

Price performance is top for the pizzas

Great service, great food. Thank you. We'll be back.

Attractive atmosphere, very friendly staff, the food tasted good and the prices are ok. We'd love to come back!

Delicious food, very attentive and friendly service in a beautiful location.

Always very good and tasty. The staff was also very friendly. Nice location, especially in summer with the outside seating.

Visited spontaneously and without reservation. Very friendly employees there, the order was made quickly. The pizzas also came quite quickly and were hot and tasty. I’d be happy to come back next time I visit Hamburg 😉

You can actually do it. But it's an Italian restaurant with good pizzas, but no big surprises

Noodles extremely hard, but probably cooked for the masses. It was very expensive, unbelievable. The waitresses were all great, but unfortunately the table wobbled a lot.

Buena comida, porciones grandes, servicio amable, precio justo. Lugar perfecto para llamar para una cena informal después de explorar la ciudad. Para los huéspedes de habla inglesa; el personal y los menús son muy serviciales. A pesar de la naturaleza ocupada de este restaurante no se apresuran el servicio y hay mucho tiempo para disfrutar de su comida, bebidas post-cena y compañía.

Went there with the company for the belated Christmas party. You can easily reserve online, even for large groups. Everyone in the group was happy and full. The wagon wheel sized pizzas were a highlight. XD

Leckere, riesige Pizza wie immer in der L'Osteria. Der Service war auch sehr freundlich und aufmerksam. Schöne Lage und stilvolle Einrichtung.

L’Osteria in Hamburg Bleichenbrücke is an absolute insider tip for everyone who loves large portions and excellent Italian cuisine! The pizza in particular is a highlight here: thin, crispy base, perfectly topped, and the size is impressive - perfect for sharing or for when you're really hungry. The menu offers a wide selection of pizzas, salads and pastas, so there is something for everyone. The ingredients are fresh, the dishes are wonderfully aromatic, and you can taste the love for Italian cuisine in every bite. The staff is extremely friendly, attentive and ensures that you immediately feel at home. No matter whether it is a relaxed evening with friends or a quick lunch - you will always be well served here. The atmosphere is inviting and lively, ideal for a cozy evening or a relaxed celebration. The price-performance ratio is also perfect. If you are traveling in Hamburg and want authentically good pizza, you should definitely pay a visit to L’Osteria Bleichenbrücke!

I'm actually very convinced of Losteria and I enjoy eating at Losteria all over Germany. Losteria's standards actually stand for delicious food and quick preparation, and so on. This Losteria is the first where these standards were not met. We waited more than 3/4 hour for food and then my pizza was only lukewarm, even though we only ordered 3 dishes. Very much in need of improvement and unfortunately disappointing.

Best service and pizza. Many families with small children

We waited a lot but the food is excellent.

Everything was perfect, only the volume on the weekend was very tiring.

Were there with 20 people and the pizzas are very large and definitely worth the money ✌️

Good Pizza, friendly staff.. relaxed atmosphere

Were there with 11 people. The service was great. The food came at the same time so we could all eat together. The pizza was gigantic in size and equally delicious. And top price. Would love to come back

Had to wait an incredibly long time! A very pleasant atmosphere Instead of continuing to grab and make more turnover, we would also raise the prices a little and create more attention for the guests instead of constantly cramming the place full.

Sehr aufmerksamer und freundlicher Service. Salat und Brot waren super lecker, die Pizzen sahen gut aus. Einzig: die laute Musik ist für ein Geschäftsessen eindeutig zu laut. Entspannte Hintergrundmusik wie in den meisten anderen Restaurants würde ich sehr viel besser finden- ist nicht sinnvoll, dass am nächsten Tag alle heiser sind! Preis - Leistungsverhältnis stimmt.

Great food, great service team, but the evening business was definitely too loud and too "busy" for my personal taste.

Service very friendly. Pizza OK. But significantly overpriced. Pizza Artisti €18.50 for some dough and toppings is simply too expensive.

L'Osteria, best pizza 🍕 in town. The lasagne is also highly recommended. ⭐⭐⭐⭐⭐

Great restaurant with delicious food. The tables are only placed very close together and the loud atmosphere does not lead to relaxed conversations.

The L'Osteria on Bleichenbrücke scores with delicious food and generous portions - both the starters and the main courses tasted really convincing. Unfortunately, this positive impression was completely overshadowed by the service. Although the restaurant wasn't particularly busy when we visited, the service was abysmal. The waitresses preferred to stand around and chat with each other instead of taking care of the guests. This meant that our table for the main course was still full of dishes from the starter. The drinks also took ages to arrive. In addition, you had the feeling that the staff were having conflicts with each other - you could sense an irritable mood that affected the entire atmosphere. Conclusion: Great food, but the service leaves a lot to be desired. There is definitely some catching up to do here in order to improve the overall impression. Overall 3/5 stars.

By far the worst store in all of Hamburg. I rarely ordered anything there and it was not uncommon for the order to arrive incorrectly or not at all. When you call and complain, the incompetent employees (why incompetent? because they can't get spaghetti ready to be picked up by the driver, who only has one job, namely the transport from A to B) always blame their failure on the driver. Every time I complained, I emphasized that I wasn't a fan of negative reviews and therefore offered the chance to do better before I typed the button, which always gives L Osteria a headache. During one of my calls I was even treated completely disrespectfully by an employee. I'm just at a loss for words. The food tastes good. However, the statistics are overwhelming. Almost every second delivery was completely wrong or, like today, I only received a few slices of bread. None of the opportunities I offer to satisfy myself as a customer are taken seriously at this branch. If you order here, you should allow for a 50% chance that things will go wrong, if you want to have a nice evening or for whatever other occasion you order the food. Because the probability that you will be disappointed is so high, it is not worth ordering there. The store has 2 different qualities in service. If you eat there, it's solid. When you order there, they act as if they were doing you a favor. I can only advise against it. I will never eat or order here.

We visited L'Osteria on 26 Dec. They were super busy. 4 of us show up and are lucky enough to get a table right away, despite not having booked in advance. We order all 4 pizzas and they arrive super fast - we almost haven't had time to get our drinks served yet. Really good and large pizzas, with a delicious thin and crispy base. We were all super impressed with the quality of the food, and compared to the price. We also got 2 bottles of wine, 2 beers and water for the table. It will definitely be a place I want to stop by again if I come to Hamburg again

Friendly welcome but I didn't really like the food, pizza so-so, salad not great

Good food, big pizzas, nice staff.

We had pizza bread and the shrimp pizza. Both were lush and ok, but nothing more. The service was okay, the atmosphere was more like a train station. Ok for a quick snack, poor for dinner.

Great food, super fast and very, very friendly service. Always happy and highly recommended.

Basically very satisfied, but the loud music was tiring for a long time. Which also affected the conversation

L'Osteria is always good, no matter where. A safe haven for pizza and pasta

Nice atmosphere, very good pizza and very attentive service. Highly recommended

Very poor service, waiting despite a reservation. 20 minutes at least

The portion size is overbearing! For just under €15 you get around 10 spoons of pasta. They don't taste bad, but that definitely doesn't justify the price. Absolutely negative recommendation!

Very tasty and huge. Be very hungry

Very nice restaurant with good food, great service and moderate prices.

Very nice atmosphere, the staff is great 👍🏼 and the food is a pleasure as always. Great!

Virkelig god mad til pengene. Vi fik bl.a en pizza hvor vi valgte hver sin halvdel, og med en side disk med tomat og burrata, blev vi begge mætte. Vi kommer igen!

A warning would have been nice, the pizza is so big that it can be easily shared. Super tasty, but way too big.

Very good staff and the food was excellent. Hats off to you

We had a unique experience and only thanks to Hamila (best waitress ever). The food tastes great and the service is incredible

Good place to eat Italian food. The carbonara pasta is delicious and the pizzas are amazing because they are so big!!! And also very rich! Not a bad price, the inside of the place can be a little noisy, I prefer to eat outside when the weather permits

We were in the Bleichenbrücke branch in the summer and had reserved a table. After we registered, we saw that there were still tables available in the outdoor area on Alsterfleet. The receptionist said we could sit down as long as the tables weren't reserved. My wife and I sat down at a table and a few minutes later we were asked to sit elsewhere because the two of us were blocking a table of four. The tables for two would only be in the second row to the water. I told them that we would like to remain seated there and that otherwise we would leave the restaurant. Even after some discussions, the four-person table was not released to us. We then left the LOsteria. Really bad customer service and a lack of communication between employees. If we had been communicated from the start that these tables were not allowed to be occupied, it would have saved us a lot of trouble and stress because we actually wanted to enjoy a nice meal after work.

I have nothing against the restaurant in principle, but I think it would be important to train the staff to ensure a more professional service. For example, it would be helpful if staff clarified at the beginning whether guests have a reservation instead of making them wait in line for a long time. It's frustrating to find out after half an hour that you have to sit at a bar counter. Such situations should be avoided to improve customer experience. It would be desirable for Losteria Restaurant to work on the professionalism of its service.

Super tasty food, nice service.

Hemos comido unas pizzas enormes que son mucha masa y poco sabor. Los ingredientes son bastante escasos, son realmente incomibles.

It for sure is not the best Pizza in town but it's one of the good ones. What makes it great is the staff and the atmosphere they have created. If someone craves pizza and we are around the centre we go to L'osteria for sure.

Food was super tasty, pizzas were very large and service was great!

Very pleasant, friendly and accommodating... always happy

Super tasty!! Very friendly team.

Excellent place and very nice food

Simply great, we were completely satisfied.

Getting a seat without a reservation is always a problem, otherwise it's great. I'm a Loasteria fan, I come to the restaurant several times because the price for food is always great. The food delivery here was the fastest compared to all other restaurants. It was a very pleasant surprise as we had just returned from a bike ride and wanted to get food quickly.

What can I say, we would be happy to have found the restaurant and to have had delicious pizza and delicious salads with Latin American music and a view of the Alster...

Delicious food, very nice service. Unfortunately, incredibly loud music in the restaurant (including Vamos a la playa at disco volume). Entertainment only possible to a limited extent. The request for quieter music was rejected with reference to L'Osteria's restaurant concept. We were there with 6 people aged 27 - 67... and none of them will come back again. Too bad.

Food on the table in no time. Huge delicious pizzas. Service top and super nice. Only point. It was super crowded and very loud. A hustle and bustle... That's just how it is on the weekend. Still recommendation!

Can I recommend this restaurant?NO!!!! We had reserved a table for 8 people for ourselves and our visitor from Austria. We were given a table for 6 people and after we complained that it was too small for the pizza plates, the waitress said it would be fine. NO! It did NOT fit! 3 pizza plates do not fit on a table for 2 people!!! On the way to the toilet I saw a young man who had his pizza plate on his knees because there was no room on the table. The music was extremely loud, so conversation at the table was not possible. When HAPPY BIRTHDAY was played for a birthday child, the music became even louder. The pizza plates are too small for the pizzas. When we complained, we were told that all of these complaints were part of the COMPANY'S CONCEPT. Of course we skipped any starter or dessert. Just a quick pizza and then OUT! *** My summary: The operator wants to make maximum profit with little space. Dissatisfied guests don't matter because there are enough one-time guests in the city center. One thing is certain for us: NEVER AGAIN L'Osteria! It's a shame when entrepreneurial incompetence and GREED for profit ruin what should have been a lovely evening. We were 8 people between the ages of 37 and 59.

Rude and unprofessional, we would be lied to. Never again at this restaurant

The pizza was large and tasted good, but unfortunately that was all. We reserved a table for eight people and got a table for six. They wanted to sell us "that's fine"... Of course it didn't fit! Anyone who paid attention to area calculations at school knows this too. Unfortunately, management only focuses on maximizing profits and not on customer satisfaction. Too bad... There were even guests who had their pizza plates on their knees... We won't be coming back!

Lecker Essen, sehr nette Bedienung. Leider unglaublich laute Musik im Restaurant (u.a. Vamos a la playa in Discolautstärke). Unterhaltung nur bedingt möglich. Der Wunsch nach etwas leiserer Musik wurde mit Hinweis auf das Restaurantkonzept von L‘Osteria abgelehnt. Wir waren mit 6 Personen im Alter von 27 - 67 vor Ort …. und wir werden alle nicht mehr wiederkommen.

Delicious pizza bigger than the plate. Afterwards: Italian-style dessert.

Food was solid, unfortunately it arrived at the table cold and was brought to the table at different times.

Very tasty food. Staff super cool and extremely friendly. I ordered a pizza that was huge and delicious. The rest of what was left was cut and packaged well in a take-away bag. Top. Keep it up and greetings from Bremen

I had the pleasure of visiting L'Osteria at Bleichenbrücke in Hamburg and it was an all around excellent experience. The pizza was huge and incredibly tasty, with a perfectly crispy base and fresh ingredients. Particularly practical: the pizza can be served half and half for an additional charge. This is ideal for large families or for those who, like me, can't decide. For dessert there was tiramisu. Just the fact that a strawberry was placed on top as decoration shows how much thought goes into this. Was the strawberry necessary? No. Maybe that's exactly why it left a positive impression and gave you the feeling that you weren't just being worked through? Yes. The fresh peppermint tea was also wonderfully prepared and the customs of preparation were followed, which rounded off the entire experience. The staff was extremely attentive and friendly without being intrusive. You felt really welcome and well looked after. The price-performance ratio is unbeatable. The prices are more than fair for the quality and quantity of the food. The atmosphere in the restaurant is pleasant and invites you to linger. Overall, a wonderful place for a relaxed meal with friends or family. I can only recommend L'Osteria at Bleichenbrücke.

Exaggerated noise pollution, you don't know if you are dining or in a nightclub

Top Service, Bedienung war sehr nett und schnell , hat einen auch beraten ne in der Speiseauswahl. Essen top , sehr schneller Service. Musik war etwas zu laut und merengue passt nicht so zum italienischem Essen

Always good... Whether with me in Essen or in Hamburg. In Hamburg the location on the canal is absolutely top.

Good pizza and pasta but the salad wasn’t good

Thanks again to the staff! Rarely have I seen such great staff as here, especially the service person who served us yesterday!! Very friendly, attentive and, above all, super helpful. If there was an accident with the drink, the lady (unfortunately we don't know her name) reacted and acted immediately and had everything fully under control. But the other service and counter staff were also immediately involved and took care of everything in a very short time (in teamwork) as if nothing had happened. Thank you again!!! P.s. 5 stars for the service is far too little

An L Osteria like any other. The service was very accommodating and served us in a friendly manner. The pasta was ok, the beef was a bit tough. But you just shouldn't expect too much when you come here. The food is solid.

Super nice service, if I could I would name a service person exactly, unfortunately your name escaped me. The food was also very tasty and had great options