L'Osteria in Köln

We first waited about an hour for an employee to come to the table. And then another hour or so until the food arrived. the employees were all very unfriendly. The food didn't taste good at all. I wouldn't recommend it, I'm really very disappointed.

best pizza in Cologne. Totally recommended.

Excellent dinner, not expensive.

Your pizza is love! The cocktails still need some work (we drank the same cocktail twice and felt different amounts of alcohol, that's strange). when many people have to wait a long time for the bill to be paid. I wish you only get better!❤️

It was very busy on a Friday. Nevertheless, a very nice shop with a condition that is on the ball and takes the customer very seriously. We felt comfortable here and were well entertained.

Went to Cologne for a day trip. Since our food only arrived at our table after more than an hour, we missed the train. The food was cold and the salad was inedible. Unfortunately the service was very unfriendly. This restaurant is off my list. Never resist.

Pizza is very good but could be hotter. It cools down quickly - maybe preheat the plate. Staff friendly and attentive. Unfortunately the music was way too loud so we went outside. There are a lot of mice running around - but the local can't help it. Big city.

Este es un restaurante muy popular, y la comida no está mal cuando llega. ¡Pero Dios, tarda mucho en llegar! Esto se mencionó en una revisión el año pasado, y obviamente las cosas no han mejorado en la cocina. ¿Cuál es el problema? ¿No hay suficientes chefs? ¿Demasiadas mesas?

Pizza water very tasty, nice staff.

Thank you very much, we were completely satisfied!

Waited 40 minutes for a plate of pasta and a café, pasta arrived lukewarm to almost cold, a waiter walked past me without addressing me and also looked at me very condescendingly, €13.50 for 20 cold noodles said disrespectfully.

I ordered pasta. And the food was super delicious.

Great pizza, great dough, ready quickly, very friendly service

Terrible service, we waited for three quarters of an hour so we could even order something to drink

L'Osteria never disappoints! I love their pastas! :)

We had made a reservation with 6 people, had a delicious meal and had a lovely evening, but then... Our friendly waitress collected money from everyone, then suddenly stopped at the last person in the group and told us that the boss had booked pistachios for €4.95 on our table. We then asked for the boss, who then came to the table as a small, young man and told us that he was the shift manager and what problem we had... "if you brazenly take pistachios from an open bowl on the If you take the counter, then you just have to be educated..." We replied that we had asked the bartender about the pistachios and received her permission, whereupon three people each took a handful of nuts. His intervention was rude and unprofessional, in which he assumed that his employee behind the bar didn't speak German and certainly wouldn't have understood us. Unfortunately only one person didn't understand anything, and that was himself!! Unfortunately, such unprofessional, rude and "away from the customer" behavior can't get you very far these days. His friendly and well-trained waitress was obviously very embarrassed by this incident and apologized to everyone as we left the restaurant. Conclusion: Nice and delicious evening, but unfortunately the lack of management follows us everywhere... :-(

Friendly service, delicious and plentiful food!

Great ambience and very tasty food. The service was damn good and extremely friendly.

Was at L'Osteria Gürzenich again today for a long time. The food was great as usual. The waiter with a dreadlock bun (Brazilian?) welcomed me in a very friendly manner, gave me good advice and served me extremely attentively. Absolutely recommended!

Everything was ok. The staff was very friendly

The food was good but unfortunately the service was not satisfactory. First, something was ordered that wasn't properly understood, even though it was repeated by the waiter. Then you had to wait forever for what you ordered and then you should please leave because you would still need space for other guests, even though you had always ordered something! I will not visit this restaurant again!!

This evening I visited this delicious Italian establishment with 3 friends. We decided on pizzas and wine. The pizzas were very tasty. We each had a bottle of white wine and red wine, which were also very tasty. We can only recommend a visit here and would come back at any time👍🏻

Delicious pizzas and pleasant atmosphere I ate at L'Osteria and loved the delicious pizzas. The atmosphere was very pleasant and made the experience even better. A great place for pizza lovers who want to enjoy good food in a beautiful setting. English below: Delicious Pizzas and Pleasant Atmosphere I dined at L'Osteria and was delighted by the delicious pizzas. The atmosphere was very pleasant, enhancing the overall experience. A great spot for pizza lovers who enjoy good food in a lovely setting.

The toilets were really awesome. It had more of a highway rest stop vibe than a restaurant. The waitress was also very unfriendly. The ice cream was missing sprinkles and the waiting times were also very long. Combined with the condition of the sanitary facilities, we had no reason to tip. She was very upset and let us feel it too...no goodbye and nothing.

Really friendly, smiley staff. Delicious food. We've visited a few times before, always nice. Reasonable prices. I had a goats cheese salad, and my husband had a huge pizza with half and half toppings. Sorry no pictures, we'd had loads of travelling and were starving!

...incredibly expensive (food and drinks) and also bad. The price-performance ratio is not right at all. The lasagna was stuck to the bottom of the container and was hard to get off with the cutlery. The restaurant manager's comment was: we always do it like that... no taste or bad taste. The pizza was soggy in the middle. Standardized “canned food”. Definitely too much money for something like that, no thanks, not again for me... The only positive thing was the espresso on the house, which was kindly offered to me after my criticism on site, and the friendly service. Since the food really wasn't good, I'm only giving it one star overall.

Service was very friendly, but unfortunately the pizza was only lukewarm and overall the music was so loud that you could hardly have a conversation at the table

Pleasant atmosphere, with friendly service and delicious food. A perfect evening. Thank you. 😊

We ordered Aglio e Olio, Rustica + Caprese pizza. The service was very nice and welcoming. For every bite that we took, we enjoyed it. L'osteria never disappoints.

An all-round successful evening in a pleasant atmosphere, very tasty pizzas and great staff. We always enjoy coming back

Short break in the city, incredibly crowded the city. Spontaneously, reserved online and got a reservation at 7:45 p.m. The service was quick, friendly, accommodating. The food came quickly and was, as usual, delicious and very filling. Afterwards, a delicious cocktail and a happy return home. Always happy .

We know several L'Osterias, but none have treated us as attentively as this one. We felt welcome from the start and all the staff were friendly and attentive. Food was very tasty. Thanks

We were there with 10 people and we liked everything and tasted good!! Service from André was great!!!

Everything was great, fast and good service.

The pizza is actually the smallest I've ever eaten in a l'osteria by l'osteria standards. That's the only minus point.

Very good, service very nice and friendly 👍👌

Lovely place, we had deserts here, everyone was eating pizza.

It was a beautiful evening, service is top. Specially the Manger he was very helpful. Would love to visit again

Once again there, once again amazing 🫶🏽

There was a lot going on that evening (gamescom) but there was no need to leave the potential guest standing at the entrance for over 5 minutes.

Service super nice and helpful. Unfortunately, the music was very loud, so conversation was almost impossible.

Went there with 5 people Orders did not arrive as ordered. And there was no carbonation in the drinks. Complained about once and got new ones. And the follow-up order was 2 drinks They were returned because there was no carbon dioxide in them. And on the bill were the 2 drinks that we had given back. That's not so nice. So I was disappointed with that. Never again sorry Even when it's full and when it's warm you ask for drinks I won't recommend it

I don't understand why he did it this way, when we looked at the popularity here, we left, I feel sorry for the money I spent, it's not worth a penny. We said we would like a cold dessert made of pizza, nonsense dough, no flavoring ingredients, no ingredients, it's ridiculous, it's ice cold so we can order coffee. Don't go, friend, it's worth nothing!!

A wonderful cozy place with mice. If you ever dreamed of eating in the company of heaps of little mice that politely run around the terrace of the restaurant and occasionally compete in jumping on the trampoline, feel free to visit this restaurant. They are too thick and it was impossible to take a picture with them.

It was a great evening, I can highly recommend it 👌👌

Very busy, very large pizza and ok service. Good if you like quality over quantity. Prices rose quite a lot, especially for drinks. But still ok! Never a mistake coming to L'osteria

What a rude shop... speechless...

Food and especially service were really good. For the fifth star, the special thing about the food is still missing. It would also be great if the lunch offers that are advertised on the homepage could also be used in all Cologne branches. But as I said, everything worked out and I would be happy to come back.

Food was great, The staff seemed a bit overwhelmed

Anyone who thinks they've ever eaten a large pizza hasn't been here yet Big and very tasty

I was there with a friend and she ordered a pizza that was really good, but my lasagna really didn't taste the best and the size was way too small, even for €14.50. Pretty disappointed as I've only heard good things

Berry Lillett Tonic, Spaghetti Carbonara, pizza mixed with Chicken BBQ and Salsiccia Piccante. Been here three times. The food is good every time. On one occasion, the staff seemed annoyed that I asked for the bill twice. If it is busy, expect a small wait. Dinned in with 5 people for an hour, and many tables were still reserved while guests were waiting to sit.

Unfortunately I had a totally negative experience a few days ago. Were warmly welcomed. It wasn't busy but it took about 15 minutes until a waiter came to take the drinks. Food was also ordered. But this probably went completely wrong. I don't know whether the waiter booked something wrong or the kitchen did something wrong. In any case, the pasta dishes came first (it was fine) and then the disaster began. It should be a salami pizza with additional ham and mushrooms. But these are served on 2 plates. Actually very clear order. The waiter brought half a ham pizza and half a salami pizza. A complaint was made immediately... A short time later, which was absolutely incomprehensible, the identical halves arrived again, but once as ordered and once ham. 🙄 This was then complained about again and after almost everyone had finished eating, it came, now for the third time!!! , Put it in the oven and put the last partly black half pizza on top with the remaining ingredients. No apology or anything like that. Complaints can happen to everyone, but then putting the identical pizza in the oven multiple times and serving something like that to a guest is an outrage. You can expect more when it comes to prices and that's actually the case, because it's different from other branches. Conclusion... This is something that urgently needs to be improved and how to deal with complaints in particular needs to be trained again.

Super tasty here and the staff is super friendly. I'd love to come back

Very tasty, large pizzas. Friendly staff. Table reservations only possible online. We'd love to come back.

1 star just because you can give one. We were seated and our order was taken - after 45 minutes we were told that there was no more tomato soup available. When asked where the pasta would be then, the answer was that they are being made now. Waited a total of 1 hour for the food - didn't even get a sorry or anything and was lied to twice about the time. Unfortunately the waitress was totally incompetent.

Today I was served by the worst waiter ever. A restaurant like this deserves better. And that changes every positive opinion you could have had.

Very friendly service and plenty of good, tasty food for a reasonable price. Highly recommended!!

Nice address for something to eat Not too expensive

Always come just for the bruschetta 😫 so delicious!

Very good pizza, pasta, nice service, nice atmosphere, we recommend ZPiT Ina from Goleniów

10/10 everything as usual, service nice and food tastes good. 🥰

Great food, Gigi was super friendly - everything was great!

Very friendly and attentive service 👍

It just takes far too long. After 1.5 hours still no food

Everything was great, Gigi served us super friendly

Die L'Osteria hat mich bei meinem letzten Besuch voll und ganz überzeugt! Positives: Fantastische Pizza: Die Pizzen in der L'Osteria sind riesig und unglaublich lecker! Der dünne, knusprige Boden und die frischen Zutaten machen jede Pizza zu einem Genuss. Besonders toll: Man kann zwei verschiedene Beläge auf einer Pizza kombinieren. Ambiente: Die Atmosphäre in der L'Osteria ist lebendig und einladend. Das moderne, gemütliche Design des Restaurants und die offene Küche schaffen eine tolle Stimmung. Freundlicher Service: Das Personal war sehr freundlich und aufmerksam, trotz des vollen Hauses. Man fühlt sich direkt willkommen und gut betreut. Preis-Leistungs-Verhältnis: Die Portionen sind groß und das Preis-Leistungs-Verhältnis stimmt absolut. Hier bekommt man wirklich viel für sein Geld. Vielfältige Speisekarte: Neben den berühmten Pizzen gibt es auch eine gute Auswahl an Pasta, Salaten und Desserts. Es ist für jeden Geschmack etwas dabei. Fazit: Die L'Osteria ist ein großartiger Ort für Pizza-Liebhaber und alle, die eine entspannte, lebendige Atmosphäre schätzen. Ich freue mich schon auf meinen nächsten Besuch und kann dieses Restaurant nur wärmstens empfehlen!

Fantastic restaurant. The food was amazing and the pizza’s huge. We had to ask for a children’s menu. It’s lucky we did.

Less suitable for picking up food. You are first left standing in the entrance area. In both of my previous visits, I arrived ten minutes later and the food was still not ready for pickup. Even though I wrote in the order that I wanted a receipt for entertainment, it wasn't done. Since the very friendly lady in the bar initially didn't know what a hospitality receipt was or how to issue one, the manager had to be called first. The whole thing took far too long. There is a need for improvement here. But the food is delicious.

Compared to the price, this was a very poor pizza

It was nice again to be served so well 👍 and to enjoy such a great meal (pasta with crayfish). Well, the ambience isn't worth a 5 and the loud music is annoying sometimes, but the service 🌟 and the food make up for it all. All in all, this restaurant is always worth a visit.

We waited almost 30 minutes for our drinks and then another 1 1/2 hours for our food. Apparently there was a system error.

Always nice here :) Consistent quality.

We were already there on March 31, 2024, and we were already disappointed. had noodles. no taste and when we asked the young female waitress at the time if we could pay, she initially said she would come straight away, but she didn't come at all and instead stood further away at another table and calmly chatted with the guests. After complaining to another young waiter, he had no understanding at all and said she was very busy at the moment! Very bold. Today, July 30, 2024, we were there again because we wanted to give the restaurant another chance, and were promptly disappointed again! Starting with us asking if there was still a table available outside, we were given a table with a “reserved” sign on it. Means that we so brazenly simply got the place of guests who had reserved. At least that's what you think, but we noticed that they simply put the "reserved" sign on it, even though there apparently wasn't a reservation at all. Because all the tables with the sign on them remained empty the whole evening!! And when we paid, the waiter immediately put the sign on it, we hadn't even left!! Then we sat there after being assigned a table and were promptly ignored even though the neighboring tables were being served. After about 10 minutes, my husband got up and went in to point out to a waitress that we still hadn't been served. The female waiter then came to meet him and finally took the order for food and drink. When we commented that we had already been waiting for 10 minutes and had been ignored, she apologized. So, we both ordered pasta. The drinks (2 Kölsch) only arrived 20 minutes after we ordered. We had to wait a full 40 minutes for our food to finally be served. So, since my husband had finished his Kölsch shortly before dinner, he ordered another one. But this didn't come. When the food was brought to us, I asked the female waiter where the Kölsch was, and she said "it's coming straight away", which wasn't the case either. My mother started to eat, and when his plate was half empty, the Kölsch wasn't there! I then kept an eye on the waitress and when she looked over at me, she was pissed, which she clearly demonstrated with the grumpy expression on her face, because she immediately understood that I had my eye on her because of the forgotten Kölsch. Conclusion: the Kölsch arrived a full 20 minutes after ordering! Again the excuse was “Sorry, we had to change the barrel”. But that's not entirely true, because the serving tray inside had been fully occupied on the counter for a while!! You could tell that she went in because of our Kölsch and came out again almost 2 minutes later with a full tray to serve a few guests at the same time!! I told my husband that replacing the barrel was no reason that we had to wait an exorbitant 20 minutes for a Kölsch. She must have noticed something and shamelessly said, with a spiteful laugh on her face, that she would then take back the apology! It doesn't work like that. And to make matters worse, she gossiped about us to a waiter (we heard it from afar) and laughed about it. This unfriendly behavior is an absolute no-go.

Good Pizza. Fast serving and pleasant service.

Nice location, attentive service, delicious food 👍💖😁

I wouldn't go there because carbonara is not made with cream!!!

Good Italian food and huge pizzas

Very large and tasty pizzas. I ate pasta, certainly tasty, but not very special. Extensive menu and therefore lots of choice. Friendly staff.

It was pretty good (of course not as good as an Italian restaurant) but everything was really nice. Even the waiter talked to us in Spanish when he noticed we were speaking Spanish

Nice place to grab a bite to eat. Staff were great and friendly, the restaurant itself was very busy as it was Cologne pride. Our food was fab, I had a lovely lasagne and my husband and daughter did the half and half pizza. 100% recommend.

There were five of us... 4 were able to eat, the other person didn't get a salad despite repeated requests, somehow they couldn't manage it... although other tables that came after us also got salad... The service was otherwise great

Spontaneously received a place without a reservation Direct surroundings...well...a few flowers outside do wonders

Delicious food and nice service Gladly again 😊

Great pizzas and nice service. The only thing I complain about is that it's a little too loud

We always like to come after sports to chat, have a drink and sometimes even something to eat. The service is very friendly and flexible when it comes to changes, splitting the bill, etc. A special highlight are individual promotions like last night - a tiramisu from the house for the birthday child in our group with 3 spoons! 6 stars!

Staff very friendly, food and drink very good 👍. Highly recommended

Very friendly staff. Food tastes perfect, prices are okay for the portions. I can only recommend.

Pizzeria chain in Cologne. Huge and nice pizzas and pasta. Moderate prices

We were here today (Monday, July 8th, 2024) with a larger group (approx. 22 people). Since we had already ordered the food last week, the food came really quickly. The food was on the table before the drinks. Unfortunately my pizza was a bit burnt and sometimes had a really large edge. I don't know anything like that and I've eaten at different L'Osteria several times. The service was very nice. I would go to a different branch next time.

Food great, service great, the blonde waiter provided great service, thank you

The food was really tasty and Vincent's service was really great!! Gladly again

Spontaneously got two places. Really super nice staff. Drinks and food came quickly and were really great. I deducted a star for the ambience because the tables were quite crowded and it was quite full. But there was also football going on 🤗. All good then. We'd love to come back for the giants 🍕

The charming, loving and obliging Lara served us extremely satisfactorily Everything arrived super quickly and tasted very good too :) I warmly recommend the 4 cheese pizza with the spicy salami :)

Mashallah the service and the food

Vincent served us very well, he was really very friendly… generally the service was breathtaking. Really commendable

Very nice atmosphere and great waiters. Favorite waiter: Vincent

The ambience is beautiful, but the music is a bit loud If you love spicy, it's best to eat somewhere else, you get chili oil where it doesn't do anything and the penne a arrabiata is 0% spicy, maybe for pensioners but not for young people :) You always have to call staff over and you can tell that they are overwhelmed

Vincent really hot guy, good waiter deserves 5 stars!!!

Excellent service, great large pizzas and fun atmosphere for the whole family.