L'Osteria in Darmstadt

We visited the restaurant and were initially very satisfied - the ambience and service seemed promising. But during our stay we noticed a mouse in the guest room. When we pointed this out to the waiter, he explained that the problem was known and an exterminator had already been notified. A few minutes later we saw another mouse, which made us feel increasingly uneasy. For someone like me who suffers from a severe phobia, this was the point at which we wanted to leave the place. Unfortunately we couldn't enjoy our coffee or dessert. At the entrance we were charged the full amount despite the unpleasant situation. The only apology was that it was “normal” in Darmstadt. Such a statement is absolutely unacceptable for me as a guest. Mice in restaurants should by no means be viewed as normal – neither in Darmstadt nor elsewhere. This experience was extremely disappointing and I very much hope that quick and lasting measures are taken to remedy such conditions.

More and more the feeling of mass processing. Everything is very hectic. Ambience okay. Pasta half a plate for 17€ is a joke.

Unfortunately, my experience at the restaurant was anything but positive. I had a reservation for 6:30 p.m., but upon arrival I was greeted by an extremely unfriendly waitress at the entrance. Two women in front of me were seated at a table at 6:15 p.m., which they didn't want. We were then assigned this table, even though we were initially shown a completely different table. The whole procedure was unprofessional and chaotic. It seemed very disorganized and disrespectful. This is definitely not how you imagine service. Very disappointing!

Absolute impudence. Had a reservation for 2:30 p.m. for a larger group. We arrived almost 20 minutes later and were told that he had canceled the reservation and that it was "hard to accommodate us." Everything okay. We found it strange, but apparently the tolerance period is only 15 minutes. Then we had to wait because a table would become available soon. It is important that we get up at 4:30 p.m. We waited and waited. The waiter's attitude was the last thing. When we said that we would just go somewhere else, he just snapped at us and said, “Yes, I’ve already wiped the table.” Bravo. That's your job. Even if we didn't eat there, you would have had to wipe the table. Our only concern is HOW the situation was handled.

It's really nice, the food tastes really tasty and the pizza is actually way too big

I went for lunch today. The food was very tasty and the price-performance ratio was also great. Only the one female waiter would be more friendly. As you could tell from her scarf, she may have had a cold but that shouldn't affect her friendliness!!!!

Waited over 1 hour for our to-go food

Very tasty, decent portions, good selection. The pizza is huge, nice thin dough, but unfortunately very little filling. The starter came after the main course, but at least with an announcement and apology. But..... If I order a table for 7:15 p.m. and don't sit down until 7:25 p.m. because of overcrowding, then I expect the kitchen to close at 8 p.m. not 35 minutes later. We didn't even get a coffee. As much as I wish the staff had their Christmas party, an announcement when making the reservation the day before would have been the least.

Very loud. I ordered my favorite dish, which usually has a subtle note of lemon like in other branches. I think they forgot the lemon oil here. The side entrance was open, as we have never been to this branch we went through it. Instead of being shown through the store, we were gently placed outside the door and told to enter the building from the front. This time I was disappointed when I visited a Losteria branch.

We were very satisfied overall. As always, a typical L’Osteria inviting atmosphere that invites you to linger. Good quality of food and friendly staff. What more could you want?! Thank you for the lovely stay with you.

The food was very tasty, no question. Unfortunately, as always, it was very crowded here and the waiters took a long time before we could place our order. Unfortunately the toilets are extremely dirty.. no soap etc. available..

We stopped by here spontaneously and got a place on a Saturday evening. It was very crowded. Nevertheless, the service was very good, friendly and always there when you needed it. The atmosphere is very chic. As usual, the food is tasty and good.

Very good pizzas! Prices are also completely reasonable. Nice service!

Cool pizza and despite the fact that we only had a short time from 5.30 p.m. to 7 p.m., we were able to enjoy our pizza in peace until 8.30 p.m

Italian pasta lunch. tasty and good!

A wonderful atmosphere here, the food is sooooo incredibly tasty, good portions, everything is fresh and beautifully prepared. The pizza is huge, very tasty. We had a nice young man who served us, very accommodating and super friendly.

Good atmosphere and amazingly friendly service. Food is great.

Very tasty pizzas (crispy dough, fresh toppings) and salads - service is also super nice and accommodating. Our late arrival, which we announced over the phone, was managed perfectly. Overall, a clear recommendation (although a bit loud, which is due to the size of the well-attended location on Saturday evening).

So first of all the food tastes very tasty. The ambience was also very nice... except for some seats that were a bit too old. Service is very nice... I had the lasagna, but the plate was too small. Pasta and pizza, the portions are a little larger.

I actually really like the restaurant and the food is great, but last night I was very disappointed. Yesterday I celebrated my birthday at L’osteria with a few friends. I made a special reservation at 6 p.m. that lasted until 8 p.m. At 7 p.m. the waiter comes to our table and tells me that we have to leave now because the next reservation has already been made. Even though my table was still reserved for us for an hour. Then when we paid we were told the price of the bill incorrectly (the waiter had already added the tip himself). And when the money was given to him, he still boldly waited for someone to round up. So conclusion: poorly organized and brash!

L’Osteria in Darmstadt offers the usual, cozy atmosphere that you know from the chain – modern and inviting. The food is solid and tastes good, but without the “wow” effect. The selection of drinks is large and varied, which is a positive thing. However, there is room for improvement when it comes to service; the staff could be friendlier and more helpful, which would complete the experience. However, the value for money is right here, so overall you get a good range of food at a fair price. All in all, a solid restaurant, ideal for a relaxed evening, even if that certain extra something is missing.

Absolute favorite restaurant!! They have by far the tastiest pizza here and the service is always friendly. I can only say good things.😋😋

Food came quickly and by sharing pizza you can get enough food for two cheaply 👍

What a huge pizza. Even with 4 people, we couldn't manage 2 pieces. Atmosphere wonderful, staff very friendly. Gladly again

It was full and we had to wait, but that was manageable at the bar. The space assigned to us wasn't great - three of us at a small table and the pizza barely fit! These are huge, you can get them with two different toppings and share them. Pizza was very tasty!

Friendly and attentive service. Delicious pizza, only round table for three people is a challenge with three giant pizzas. We didn't know where to put the drinks. Otherwise everything is fine

Nice service, food is delicious, ambience is modern and nice.

The restaurant was crowded. Despite a reservation and 10 minutes late, we almost have to fight with a southern unfriendly guy/receptionist to get in. The food was ok and the conditions were also great. Please contact restaurant management. If you take a customer's email and phone number when making a reservation, then tell the customer that the reservation is canceled due to a 10-minute delay. So that the customers can eat somewhere else without stress.

Great lunch specials, delicious pizza and pasta dishes

So-so experience: an “Italian” place where no Italian is spoken (but easily English, and the waiter was very kind). Having many covers, I think the dishes are semi-ready (e.g. they couldn't make the risotto without onion). The set table consists of a napkin with cutlery on it, and cleaning them consists of wiping them with a wet cloth. The kitchen "saves" them, a delicious mushroom risotto and equally good macaroni with gorgonzola. Positive note: good coffee.

We had a salami pizza and the Caesar salad. I got extra parmesan (freshly grated, not out of the bag!) Both very tasty, pizza extremely large and very thin 😊🌻 We'll be happy to come back

took 2 hours to deliver our food

The waiters are nice and the food was delicious

Food was great, waiter was nice.

Too expensive for 3 pizzas with a few ingredients. Pizzas are very empty

Delicious pizza, a bit noisy from the acoustics, great service. :)

Great pizzas! Particularly suitable for undecided people :)

Delicious food. But on Friday evenings it's almost impossible to have a normal conversation because it's ultra loud

Today I ordered again from "L'Osteria" and, as always, I was thrilled! The pizza here is incredibly delicious, with fresh ingredients and a great taste. The staff is super friendly and always helpful. I found it particularly nice that they helped me call a taxi when I asked, even though that wasn't part of their job. I've been to this restaurant several times and every time it's a special experience. I can only recommend it to anyone who appreciates good service and delicious food.

Very pleasant lunchtime experience at L’Osteria Darmstadt! The service was extremely friendly and attentive. The spacious rooms create a relaxed atmosphere. The Vitello Tonnato was particularly a highlight – it tasted great! As you would expect from L’Osteria, the restaurant impresses with its great ambience and delicious food. Gladly again!

Really good pizzeria, especially since the pizzas are really big.

It's my first time here and I'm very satisfied. Taste excellent. Service very friendly and competent. Prices are appropriate. Definitely recommended and will come again.

Very friendly people There was a lot going on today so every now and then something was forgotten But very tasty and very fun😁

I enjoyed it! Although certainly not everything about the pizza is Italian Service was very friendly and really good

Food just didn't come 😄 No one answered the phone. I had to drive to the store and then they wanted to give me the 2 cold pizzas. Quote: “the driver was there but they didn’t open the door” lol

It feels like it's an Italian fast food restaurant. When you enter to wait until you are brought to the table, waiters constantly walk past you, but no one feels responsible, no "Welcome, someone will come to you shortly." The waiters seem stressed, which ruins the atmosphere. Then the prices! The pizzas are just quite large but very thin and also quite thinly topped, you almost only eat dough. The fact that the pizzas are bigger than the plates can actually just be a gag. We paid more than 70€ for two pizzas, a salad + drinks, for a family with two children! Just way too much for the food.

The food is good but unfortunately service is unfriendly

Leider hatten wir eine enttäuschende Erfahrung in diesem Restaurant. Wir baten darum, nicht in der Nähe der Küche zu sitzen, da es dort sehr heiß war und wir alles mitbekamen. Der Service zeigte deutlich, dass er damit nicht einverstanden war, und wies uns auf unfreundliche Weise einen anderen Tisch zu. Die gesamte Situation wirkte unprofessionell und wenig kundenorientiert

Very cozy, super nice service and good food. Gladly again and again

Inviting atmosphere, centrally located in downtown Darmstadt. Very tasty pizzas and excellent service.

Super tasty and fast service despite being busy 😊

Super tasty pizza and great, very friendly and attentive service!

L’Osteria is a restaurant like that where you can always go whether spontaneously or not. Never had a bad experience here

Pizza great, delivery times underground. You have to plan for 2-3 hours and then you won't even be warm anymore. it's the third time now!

We were there 10 to 10, received an unfriendly welcome from the waitress and after several requests we got the menu slammed onto the table. Never again!

A good concept. Good food for not too much money. You get value for your money. The food is really good. The atmosphere, well it's a chain restaurant so it's a concept atmosphere. But that's fine for a good pizza or tasty salad. You go to a restaurant for the food and it is delicious.

I went yesterday to have dinner here and it’s was ok but unfortunately I forgot my coat in the table. I called them today to ask to keep the coat till I get back to Darmstadt. The guy that picked up the phone did not speak English and refused to pass to a colleague that would speak it (I was served yesterday in English). In the end he just hanged the phone on me and I can’t retrieve my coat. Very disappointing and sad.

Very tasty pizza and good service! Unfortunately my pizza was a bit burnt, I got a new one and my girlfriend and I also got a dessert on the house. Very nice and courteous gesture. The price-performance ratio is definitely right, I would love to come back 🫶🏻

Great shop, delicious food, but unfortunately really loud inside. But great shop, always happy!

I ordered through Wolt I paid almost €50 only to end up hungrily looking for something new. I got Gorgonzola with cream sauce. They simply cut the rigattoni pasta into 2 halves and I could count them with my hands. Just sad and the biggest rip off I can't recommend it.

The noodles were inedible. We still had to pay! The waitress was so bold and asked us if she should pack the rest for us!

We had dinner yesterday with kids here. We shared one pizza with the four of us (2 toddlers, two adults) and were even quite filled. The waiter offered a pizza memory game to keep kids entertained. Quite fun. The pizzas tasted well, and personnel was really friendly (despite the peak hour they were in)

I once ate here during Corona times and I was really impressed. Very nice staff and the food was also very delicious. Definitely worth a visit

cheeky, I collected enough points in the app for a free meal, now I'm being forced to eat it on the spot! I can please decide for myself where I want to eat, right?

I've been here several times, or at L'Osteria in general. Today was the first time that it wasn't tasty. There were 5 of us and apart from the pizza, the pasta really didn't taste like ANYTHING! (Pasta with lemon sauce.) It was newly made and tasted just like pepper. I'm not used to that from L'Osteria. The rating was still good because the service was really first class! We asked several times whether it was better now, + pizza rolls were put on the table on the house and at the end there was another panna cotta for everyone on the house. Many thanks to dear Theresa for this good care. If it hadn't been for her it would have been my last visit here. Now I'd love to come back! In general, the girls working today were very, very nice!

Very attentive service, very good food at now normal prices, especially when extrapolated to the quantity. The pizzas don't fit on the plate :-) You can sit outside very nicely and the inside is also very tastefully decorated

Good noodles 🍜 very attentive staff in a nice atmosphere.

Very fine pasta, super nice team, price-performance ratio is okay.

Huge pizza, super tasty and friendly service. What more could you want!

The pizza was really very good.

We were a bit skeptical due to the negative reviews, but fortunately we cannot confirm them. We ordered two pizzas to take away (Pizza Tonno & Pizza Degli Artisti). We were warmly welcomed and were able to get the pizzas after 15 minutes. Take it fresh out of the oven after we were able to watch it being prepared. There were a few guests in the restaurant and the staff were definitely busy. The pizzas were baked just right and had plenty of toppings, hot and tasty. Priced completely right for the size. Our expectations were met and we would eat here again.

Good atmosphere, nice and attentive service. The factory hall character exudes a beautiful steam punk environment, but the acoustics suffer from the train station hall reverberation.

The food was not good and expensive! We were on the train! After I complained about the noodles, the waitress boldly asked us if we wanted to take the rest with us. I was at a loss for words! Not even a drink on the house. We also had to pay for the bad, barely touched dish! Not recommended!

We went there on a Friday evening, and got a found table for a party of 6. We started off with a glass of rosé and red wine which were both excellent, love the fact that you can choose an even smaller portion of wine than a standard if you wish to. We also got a coke and a ice tea which was a little too sweet. For our mains we got , SPAGHETTI RAGÙ ALLA BOLOGNESE, ORECCHIETTE DI MANZO AL LIMONE, INSALATA MISTA, INSALATA CAESARE, pasta agli olio and zoodles gamberetti. All were exceptionally good and the portions were large and very satiating. The shrimp noodles were exceptionally good and a very good high fibre , gluten free option. They offered a side of Parmesan cheese that you could generously add to all your dishes. Overall the experience was great, the atmosphere was perfect, slightly dim and relaxing. The service was great as well, kind and outgoing. All our needs were met for a wonderful evening outs The bill amounted to around 90 euro with tip for 5 people , which is every good .

Super nice service. Everyone was really nice and accommodating. The food, especially the pizza, is great. Huge portions for a fair price.

Vegan pizza was great and service was top as always

Das Essen war super und die Kellnerin auch ;) würden auf jeden Fall wieder kommen und können es nur weiterempfehlen! :).

The food was a disaster - the employees at the pizza station spoke to each other in a different language the whole time, even when the guest was standing next to them.

I actually eat at L'Osteria quite often but today it was really terrible. The pasta didn't taste good at all, the pasta looked like it was cooked three days ago. The lady at the next table didn't like it either and even had the food returned. Then the service was really bad. We waited in line for quite a long time to be assigned seats (there was no line). Since everything was free, we sat down somewhere. Then a waiter came and told us to get up again and go to the counter to be assigned. Then we were sat back down at that exact table by another waiter. No apology or anything. No salt, pepper or parmesan was brought & we had to ask for it twice. And the plates weren't cleared away either, even though we probably sat there for half an hour after we were done eating. Incidentally, there are now new card readers where you have to click whether you want to tip 10, 15 or 20%, which encourages you to leave a 5 euro tip despite poor service. For me this is the last visit here, sorry!

The pizza was extremely good again! I really enjoy coming here because the service is always very attentive, friendly and competent. You always feel like you're in good hands and look forward to your next visit! Great team!

Bad service, dirty dishes piled up everywhere

MEGA Service (Danke liebe Jana) tolles Essen fairer Preis. Kommen gern wieder. Danke für den Espresso. Grazie und bis bald.

Food was excellent, service was very slow, we were never checked on again once we got our food and we waited probably 30 minutes after we were finished for a box and our check. Would still recommend though if you aren't in a rush

The food tastes really good and the portions are quite large. The service staff is also very friendly. We'd love to come back.

Good food, very nice and attentive staff, happy to come back any time 😃👍🏼

L'Osteria is really great. You can easily share pizzas.

Thank you for the lovely stay, it was very tasty, whether pizza, pasta or the tiramisù and we even had a chef at the table. We will come back.

Had a lot of fun with friends. Delicious food and super nice waitress! 🤗

Very, very tasty food and good service, the ambience is also very nice, inside and outside, the food and drink is just a bit expensive

Excellent and we will return as soon as possible!

Was very tasty and pleasant to sit in

Delicious food and nice service!

The food was very tasty and the service was very good.

Very tasty pizza and top service 💯💪🤝

Best place to celebrate birthday

Pizzas are here super tasty, economical and very big in size

Nothing special. The innkeeper tells the company as soon as they enter that today they can either serve themselves or leave.

Absolutely fine for lunch, the food came quickly, the service was fine and friendly and above all it tasted...! It's not really suitable for a cozy dinner (but that's obviously a matter of taste). ;-)

Very friendly, prompt and fast service and flexible. Despite very short notice, we still got a table for a group of 24 people! Just a little too warm to sit and eat inside. There is some airflow missing here.

Great restaurant and I especially love the old school desk at the entrance! It's so old that it's probably 100 years old and reminds me a lot of "our little farm". 😉