L'Osteria in München

The pizza was very tasty, but the waiter, who was bald with a light beard and glasses, was completely unfriendly. We asked for a suggestion and his answer was simply "I don't know how you want it." Or when he brought the pizza, he just threw it on the table without saying anything, no "Enjoy your meal," no smile, he didn't make the guests feel comfortable at all.

The restaurant is centrally located in Munich's old town, just a few minutes' walk from Karlsplatz, and is architecturally and stylistically very appealing. However, there is unfortunately a very high noise level in some areas, which can make eating and the atmosphere unpleasant – especially if you want to have a quiet conversation. The lunch specials are reasonably priced and attractive, but they are only available online and are not actively offered or mentioned by the staff, which is a shame because you can easily miss out. Unfortunately, the wait for food is often quite long. The food itself is okay – both the pizza and pasta taste good. The service is inconsistent – ​​unfortunately, there have been times when the staff were rather curt and unfriendly, which somewhat marred the overall impression. All in all, a restaurant with potential, but with some weaknesses that detract from the experience.

We had made a reservation and were seated on time. Unfortunately, the enormous noise level in the restaurant made any meaningful conversation impossible. Our food and drinks were okay. My impression was that the hectic pace of the kitchen was affecting the atmosphere... the waitstaff certainly did a good job, but often couldn't keep up with serving the orders.

We had made a reservation for a larger group and even received written confirmation via email. It was all the more surprising, then, that upon arrival, according to the staff, our reservation was "no longer in the system." As a result, we had to wait outside for about 30 minutes while they tried to find us another table. When we were finally seated, it wasn't at one table, but at two separate tables. Then there were further delays: about 30 minutes until we received the menus, and another 30 minutes until the food was served. I found the behavior of a waiter named Aimé particularly irritating. He informed our group, in what I perceived as an unfriendly tone, that we had "officially been there for two hours" and had to leave the table in ten minutes – even though we had been seated considerably later and several people were still eating at that time. When I pointed out the waiting times, he reacted impatiently once again, as if throwing away his pen. He also explained that due to numerous Christmas party reservations, things were currently difficult and he had to "please everyone." From our perspective, this was unfortunate, as we had to wait a long time despite our confirmed reservation. He added that "no one was eating anymore" and that we could "as a courtesy, have a drink at the bar." However, at that point, members of our group were still waiting to eat. On the other hand, I would like to commend another waiter named Jannis, who tried to find a solution and ultimately arranged a new table for us. His efforts were the only truly positive moment of the evening. Overall, our visit was disappointing and did not meet the expectations we had for our confirmed reservation.

A terrible place, at least the left side is like a canteen. Terribly loud, constant commotion, cramped seating! The receptionist greets you in a top that shows your midriff :-). The food was okay, otherwise avoid it!

The food was amazing! We ordered a half-Maghreta and half-Caesar pizza; one pizza is big enough for three people. We also ordered spaghetti with white sauce, red bell peppers, and mushrooms—it was delicious too! Everything we ordered was halal. I recommend this restaurant to anyone who loves Italian food. Its only drawback is the very loud music, which makes the other diners speak very loudly. It would be great if they lowered the music; people would naturally lower their voices.

Had a great experience here! ❤️ Staff was incredibly kind and helpful 😊 Starters were amazing just like the main course 🍝 Absolutely enjoyed the atmosphere here & will be back! 🥰

I ordered a Caesar e Pollo with extra fried chicken breast strips. The pizza arrived half-baked. Hardly any dressing, very little Parmesan or cheese in general. There was practically no sign of the extra chicken (for which I paid an extra €4!). They put more effort into it in Nuremberg. This Losteria definitely has room for improvement when it comes to delivery orders. A shame.

We went to L’Osteria at Künstlerhaus today for a birthday party with a prior reservation at 7:00 PM. Despite having received a reservation confirmation via email, we were initially told upon arrival that no reservation could be found. As a result, we had to wait outside for half an hour before we were finally offered two separate tables. Another 30 minutes passed before we received the menus, and only after asking for them. It was particularly unpleasant when, around 8:50 PM, we were told we had to leave our table in a few minutes. The communication was unnecessarily unfriendly. Fortunately, another employee then stepped in and arranged a table for our group, for which we are grateful. Nevertheless, the evening was very disappointing overall, especially since it was a birthday celebration and neither an apology nor any form of compensation was offered. We hope that this feedback is taken seriously and that the process is improved for future guests.

A huge pizza for a fair price. And it was delicious. I'll definitely come back again.

Delicious pizza and a great location!

The place has nice atmosphere and the biggest pizzas I have ever seem

Waited 40 minutes for pizza and 50 minutes for pasta, both were cold!

Chic location. The food used to be good. Now it tastes like everywhere else. Update after 7 years: Today I was there with my mother; it took 25 minutes for the waitress to come to us, and 45 minutes later the food still hadn't arrived. We left without eating.

Very nice place, service and food were good with ok prices. Music was quite loud so hearing and talking was difficult. Great location.

I really don't understand the hype. The pizza is delicious, but the atmosphere is stressful and loud, the staff are constantly rushing around, chairs are being moved around, and the music is so loud you can barely hear the person you're talking to... I even got confirmation when I asked that they don't turn the music down so the guests leave quickly.

Whenever we attend an event at the Künstlerhaus, we eat pizza at the neighboring Osteria, which is very tasty. However, the music is so incredibly loud that it's practically assault! When we asked them to turn the music down so we could have a conversation at the table without having to shout, the waiter explained: "That's management's order!" If that's the case, then yesterday was our last visit to the Osteria!

Thank you so much for the wonderful organization of the children's birthday party!

Food is great however the music on saturday night is horrible!!! So loud and the genre is not fitting to the restaurant at all

The manager, you best man, by God, my king as BBQ chicken was missing bell peppers and onions. The MAN (Manager King) quickly fried them up for me in the kitchen. I kiss your heart, my brother. Kiss

Overall, we had a pleasant experience, the food wasn't exceptional, but it was tasty and enjoyable, and the prices were generally fair. The space was nice and the person who served us was genuinely kind and helpful. One thing we didn't love was being charged €6.50 for water without being asked whether we wanted the more expensive option or something simpler. It wasn't a huge issue , but it would have been good to be informed beforehand. Still , we left satisfied and appreciated the overall atmosphere and service.

A very popular and lively restaurant. Reservations are recommended. Great pasta and pizza.

The food was absolutely delicious. Despite being busy, the staff were very attentive and friendly, especially Armin ☺️

Carbonara UNCOOKED Restaurant overcrowded The waiters are not friendly because they are overwhelmed by so many people We were left in the first tables and felt very cold all evening I do not recommend!

We received excellent service. Thank you, Armin.

Delicious food, Armin is the best!

The most delicious pizza in the world can only be found here.

No kitchen service at 10:25 PM even though you don't close until midnight???

Good dark weissbier and spicy pizza

Everything was great except for the queue at the door.

The food is very good, the pizza is delicious, and the staff is friendly. Unfortunately, ordering and service take far too long, and the dining room is quite noisy. If you have plenty of time and patience, you'll enjoy the food – but it's not ideal for a relaxed, quick evening.

The restaurant was extremely crowded, but the service was still incredibly fast and well-organized. We had a reservation, so we didn't have to wait, but even without a reservation, the staff tried their best to find a table for everyone. The waiter was also very friendly and offered us a complimentary limoncello when they ran out of one of the desserts. The food was delicious, and the price was reasonable.

We waited 1 hour and 10 minutes and our order hadn't even been started. No information, no apologies along the way. In the end, we cancelled because there was no sign of our food. We were still charged full for our drinks. The staff was busy rearranging tables. It was also quite noisy overall; we will avoid this branch in the future.

After waiting for 1 hour and 15 minutes, there was still no sign of our food. Even after repeatedly asking why guests who arrived significantly later had already received their meals, we were still waiting. In the end, we canceled our order, which, as it turned out, hadn't even been prepared yet. The staff was completely overwhelmed, and the pizza chef seemed to be processing orders randomly. The food at L'Osteria is usually delicious, but this branch was an absolute disgrace, and we will not be returning.

Unfortunately, we received no service at all. Only after a second request and over half an hour later was our order taken. The staff generally paid us very little attention. When the cash register froze during checkout, we were asked to pay again, which we did. We were then told that if we had been double-paid (because the payment had gone through), we could contact them and the amount would be refunded within 3-4 weeks. (A timeframe I already consider unreasonably long.) That was about four weeks ago, and our attempts to contact them have been completely ignored, both by email and phone. We haven't received a single cent back from the €120 bill we paid twice. Absolutely unacceptable.

Great selection of pizzas that are so big, nice service.

The atmosphere is lovely, even if it's a bit noisy. The service is quick and attentive, and the food is delicious. Armin was very accommodating and gave us plenty of time to think it over. We'd gladly come back again.

We've been here several times, but unfortunately, each time the same employee, a young man (apparently the manager), has stood out negatively with his ironic and rude manner. On our last visit, we waited on the terrace for about 20-25 minutes. He walked past us twice, went out for a smoke, saw us – but didn't mention that we had to order ourselves inside and that there was no table service outside. A brief reminder would have been perfectly sufficient. It's a real shame. This kind of behavior simply makes you feel unwelcome as a guest.

The waiter was in a very bad mood. Or maybe he just didn't like me! I've been to this restaurant a few times before and chose it yesterday because it was my birthday. But unfortunately, the experience was very disappointing.

Very nice atmosphere. The food was delicious. The reservation process worked very well.

Hello, we had a reservation for a birthday party and were a group of eight. The table was in the corner, right next to the restrooms. Furthermore, a neighboring table was so close to ours that the space at our table was very cramped. A few bottles of water had already been ordered at the time of reservation and were supposed to be on the table. The table's location was disappointing; it felt more like a last-minute solution. The waitress was very friendly, but the service was somewhat chaotic. Six people ordered appetizers, which were served only after the main course. One of them only received theirs after asking three times. Except for the pizzas, the food was only lukewarm by then. Additional drinks were also only served after repeated requests. All in all, it was a very disappointing visit to your restaurant. Regards, Werner Richter

I arrived on Saturday shortly after 11:00 AM to make a reservation for two people (one of whom is in a wheelchair) for 6:00 PM. I was greeted by a waiter who seemed a bit overwhelmed by the situation. He said he would get help (he referred to him as the manager), but the manager was busy with another employee. The waiter took my order as best he could. I mentioned the wheelchair situation several times. Once he had all the necessary information, he said he would quickly check with the "manager." The manager then assigned him other tasks and walked past me into a private room. After a short while, he came back and asked if there was anything else I needed. I tried to explain the situation with the wheelchair again, but I only received a curt, almost arrogant reply: "It'll be fine." The chaos began when we arrived at 6:00 PM. Finally arriving at the reception desk, it seemed as if no one was really bothering to attend to the waiting guests. When a woman finally made an effort (after some private conversation at the bar) and asked for our name and reservation time several times due to the noise, I answered a little louder. When she then added that we hadn't made a reservation, I simply replied that instead of giving arrogant answers, they should have taken the reservation correctly. She then became a bit snide and asked if we even intended to eat there. When she was finally able to give us a table, it was, of course, quite far into the restaurant, where all the other guests and staff had to walk past. This was very unpleasant for my partner, as almost everyone kept bumping into her wheelchair, causing her to feel a jolt each time. That's why we mentioned the wheelchair when making a reservation. The incredibly friendly and attentive waitress at least made our short stay more pleasant. Hence the 4 stars in the service rating. Otherwise, it would only be 1 star. What we noticed was that there seemed to be problems with some reservations. We saw several guests who were upset that their reservations hadn't worked out. Furthermore, some guests were practically forced to pay because of these issues, as the tables were needed to sort out the poor reservation management. Overall, the atmosphere in L'Osteria was very stressful, as everyone seemed to be affected by the situation. Since the noise level from the other guests was already quite high, even louder music was played. Normal conversation among the guests was practically impossible. The situation on our way out mirrored that of the reception. It was the other guests who helped us leave the restaurant amidst all the waiting guests and chairs. There was absolutely no assistance from the staff. We have been to several L'Osteria restaurants in this chain, but this one in Munich near the Künstlerhaus is by far the worst we have ever visited. We left all the others with a very positive impression. We will not be returning to the Künstlerhaus location in Munich.

Very crowded, therefore high noise level

We went there today and waited an hour for our pizza. When it finally arrived, it was cold, and the waiter completely ignored us. One person brought the drinks, another the pizza, and a third took payment – ​​it was ridiculous. Only one waiter came to us and asked, "Haven't you received your food yet?" Thanks, but we're never coming back.

The food is great and quick, but the water takes hours.

Jannis provided us with sensational service. Very courteous and quick. Great atmosphere at the artists' house. Cool vibe and music.

Nice environment, pizza is large , they have big portions. Mine was “Caesare de Pollo” .

Jannis took very good care of us!

Janis is very good and treated us well. Would recommend to all Americans. Sick tats too

The service was incredibly friendly, and we got a table without a reservation. The pasta with tomato and basil was a complete disappointment: utterly tasteless, completely unseasoned, and the basil was purely decorative. The accompanying cheese was also terrible. It's a shame, as the quality was significantly better on previous visits. The rooms are lovely, but unfortunately very noisy.

Janis was our server and he was the best! Great atmosphere, phenomenal food, and the best service of anywhere we went in Germany! Recommend to anyone, especially tourists!

Way too crowded. So many people in such a small space, incredibly loud, and the food took an unusually long time for an osteria. Most of the staff, despite being overwhelmed, were very friendly and surprisingly efficient. The location itself is beautiful.

The pizza was very tasty. Unfortunately, the wait was very long and the service seemed inefficient. The table next to us arrived after us but received their order long before we did. The staff were friendly and always tried their best.

It has very tasty food, reasonable prices, it's noisy but you can have a conversation, the narrow space is a little uncomfortable, and there's a small round table for four people, but it was still a beautiful experience!

Because a few of the Amore Hearts were due to expire soon, we decided to come here. The line was okay, and you had to wait between 10 and 20 minutes for a table since every seat was taken. But that was still acceptable for a public holiday and a game day. Once we were seated, we didn't have to wait very long, even though we were prepared for it to take a bit longer. We needn't have been, as the team did a really good job. Everything arrived at the table after a short wait, was incredibly delicious, and was definitely worth it. Conclusion: Even despite the wait, it's definitely worth coming here. Highly recommended, and thanks to the truly great team for the wonderful time.

The pizza is quite tasty, but the amount of meat is certainly impressive, not really justifying the price 😔 No wifi

Very friendly staff and the food was also great, definitely recommended.

A truly beautiful location in the Kunsthaus. The interior design is absolutely top-notch. As is typical for a Losteria, it's very loud and crowded, so you should be prepared for that. If we're ever in Munich again, we'll definitely eat there again. The wait time was perfectly acceptable considering the number of guests. A big thank you to Aris.

We (two people) ordered food online at 7:30 pm for pickup at 8:45 pm (we actually wanted to pick it up earlier, but that wasn't possible). We ordered two pizzas, a free loaf of bread, and the three dips. When we arrived at 8:30 pm, it was really crowded. Waiter number one sent us to the counter to let them know we wanted to pick up our order. Waiter number two at the counter assured us twice within ten minutes that it would be a little while longer. It seemed very disorganized and chaotic that day, so we were initially glad we weren't eating in and were understanding of the delays. At 8:55 pm, waiter number three handed us our order. This order had apparently been sitting near the counter the entire time since our arrival. The pizza was completely cold, and the free loaf of bread we had selected online was also missing. It's incredibly disappointing that we received completely cold pizzas, and that they seemed to have been ready a long time ago! Unbelievable.

Certain service staff were incredibly rude. We waited an hour (on a Wednesday!!!!!) for a table for two and then (very politely) asked when the gentleman thought we might be seated. The gentleman (who turned out to be anything but nice) then snapped at us as if we were incompetent. The restaurant itself is great, but they definitely need to learn how to treat customers. Or even better! Hire competent people who treat the people they earn their money from more politely, or at least well. Otherwise, they're too rude. 9/10 highly recommended, great staff.

How do you even place a table next to the door to the restrooms? Awfull Food was mid, i have been to other osterias and the food was good, but here was very normal.

It's a must-see if you're in Munich!!

We were there on Saturday. Despite having a reservation, we had to wait 20 minutes for our table. Then we had to wait forever before we could place our order. The food was delicious. However, the music was so loud that you almost had to shout at each other.

Always happy to come back. Very nice, even with children.

This was my second chance at Losteria. I'd previously been to Leopoldstr. The atmosphere at Künstlerhaus is very unique, the service is incredibly friendly, and the wait time for food is quite short. I recently ordered a pizza whose crust was so thick it was inedible. Maybe some dip would have helped. The pasta was very al dente, and honestly, you can make it tastier at home. Unfortunately, with a group of about 40 people, I wasn't the only one complaining. It's a shame, but chain restaurants like Losteria are more like McDonald's. So, for those who are Italian cuisine connoisseurs, this won't be a 100%.

Although the restaurant was packed, the food was quick, the pizza and pasta were fantastic (pizza with a very thin crust 👍🏻), and the service was very empathetic and attentive (Stefanie De.)...and the eight of us had a very nice seat.😀

The pizzas were delicious. Unfortunately, the staff were rude and arrogant, making us wait a long time and ignoring us. We were hoping for a leisurely lunch and ended up just annoyed by the experience.

Beautiful classic design, waiter seemed overwhelmed! Food was very good! Tables very close together!

I went with friends, and we felt very well looked after. The staff was friendly and efficient. The food arrived in a timely manner and looked and tasted very appealing. Highly recommended. Best, Brigitte 🍀

Beautifully prepared Food was delicious

Anyone who loves Italian cuisine will want to enjoy the combination of taste, ambience and service again and again.

Delicious Italian pasta and pizza in Munich. Staff was quick friendly and helpful. Great value!!

Nice place for dinner and drink to chill out with good food and friendly fast service.

There were three of us there on Saturday without a reservation, and we were only able to get a table outside without having to wait. However, if we'd known we'd have to wait a good hour for two pizzas and a pasta dish, we certainly wouldn't have done it in the sub-10 degree Celsius outside temperature and without a heater. The pizzas were good, but the penne arrabbiata was only lukewarm and not at all spicy—basically, it was just a regular tomato sauce. Thankfully, the waitress—I don't remember who it was—got us a table inside after we were already pretty frozen, so two stars for the service instead of just one. We also had to ask for the bill several times. I won't be coming back.

A lovely trendy restaurant with a very nice interior, very popular and also very loud, almost overcrowded with customers. If you like to see and be seen, this is a great place. The food was so-so for us, as we know good Italian cuisine; it was good but nothing special. Be sure to make a reservation.

Very good food and competent service in a great atmosphere.

Waited 2 hours for pizza despite reservation

Pizza was very good, but two hours waiting time is not acceptable

It's very nicely decorated and the food is good, but I didn't find the waitress very nice at the end. I gave her a tip, and apparently it wasn't enough for her. She didn't even say thank you or goodbye. I think that's completely unacceptable.

Unfortunately, it was a very disappointing experience. I waited for about 20 minutes to be seated and then another 30 minutes with no attention, while guests who arrived after me were served immediately. When I tried to get the staff’s attention, no one responded. The waiter who finally came was visibly annoyed, threw the menu on the table, and started speaking to his colleague while pointing at us. I’ve never experienced such disrespectful or biased behavior before — it truly felt uncomfortable and unwelcome.

Was great host was really perfect

Well decorated restaurant serving pizza, pasta, etc

I love the place and the food, but the music is just too loud! I don't understand why it should be that loud while one wants to eat and speak a little together.

I ordered a Margarete pizza for my son because he loves eating at Losteria, but that's what he got. The bottom was completely burnt and you could only eat the middle part; everything else was too burnt.

The service was very slow; our order took around 40 minutes to come. The pizza was very dry and cold. There were very few toppings. Don't let the large size deceive you; it was so flavorless that we didn't want to eat it even though we were hungry. The pizza also didn’t had enough sauce. Our drinks arrived half an hour before our meal, so they ran out. There's a nice room with a nice atmosphere, so make a reservation if you can. But it's not worth going for the food.

Completely disappointing – never again! We were at L'Osterie Künstlerhaus am Stachus today, and it was an absolute disaster. Right from the start: We stood at the door for over 15 minutes and were completely ignored. Finally, we sat down ourselves because no one came – whereupon the waitress became rude and complained that we had done it. The treatment was truly disrespectful and unprofessional. I ordered a pizza afterward – and honestly, it was the worst pizza I've ever eaten. Tasteless, poorly prepared, simply awful. Overall, a very unpleasant experience. Unfortunately, I absolutely do not recommend it.

First of all, we're real L'Osteria fans, and the staff was, as always, super nice and friendly. But: a 65-minute wait for a pizza is unbearable, especially at 3:00 p.m. As we've heard from other guests, this isn't unusual at this branch.

Super nice conditions, everything went very quickly :) The food not only tasted amazing, but was also incredibly worth the price!! Definitely recommended

We were very satisfied with the service. Lisa the Mouse was our server and went out of her way to help us. We'd love to come back!

The restaurant was very crowded. Understandable. But we were waiting to be seated for about 15 minutes and waited at the table with no one cares for another 10 minutes before we decided to walked out.

Great atmosphere, great service. Special thanks to Lisa. Thank you for the lovely evening!

Lisa was very nice and friendly ❤❤🥂🥂

Food was half-heartedly seasoned and service was extremely bad

The pizza was very mediocre. While it's quite large, would I rather get a smaller frozen pizza? Yes. The table wasn't wiped before we were seated. (Nasty) Also, the waiter only came once to order and then once to pay. We couldn't even make eye contact with the server to reorder something or ask for condiments, etc. When we took the pizza to go, it came wrapped like a burrito instead of in a regular box. Better off going to McDonald's on the other side.

the restaurant was very tasty and very comfortable and also waitress called lisa was kind to us and gave us good quality which is nice for tourist people 😍

Lisa was super nice and the service was really great, the food was delicious.

Their pizzas are huge. I loved their pasta 😻

As soon as we walked in, the staff avoided eye contact and were reluctant to guide us. They even made small talk with the customer at the table right in front of them, acting as if the person waiting to enter didn't even exist. If they had just made a gesture or a look to ask us to wait, it wouldn't have been so unpleasant. I think this is basic manners. Of course, this wasn't just a problem for us; it applied to other customers as well. Everyone who came in was made to stand and wait for quite a while. Not only that, but the tables were really, really dirty. There were crumbs strewn all over the tables and chairs. I brushed them all off, but it was still unpleasant. Even when we ordered food, we had to wait in the same awkward state. When I told the staff I wanted to order, they just asked me to wait and left, so I thought they were busy with something else. I watched closely to see what they were doing, but they just walked between tables or stood there blankly. I was just dumbfounded. The food was decent considering their behavior. Another review said, "Only go if you're really hungry," and I completely agree. My husband and I were so hungry that we went in, but we were so upset that we couldn't tell if the food was going into our noses or our mouths. Other reviews responded with things like, "We'll improve. We sincerely apologize." If that's the case, then this is a truly disappointing restaurant.

I wanted to go out for a drink with a friend in the evening. We were warmly welcomed by Lisa, shown to our table, and enjoyed pleasant service 🍹🍻

The interrior is beautiful, food is so good, try pizza with nduja it's the best!