Kutscherhaus in Gera

This restaurant was recommended to me by friends, but I can't recommend it to anyone. I ordered the rump steak well done. 🤷🏼‍♂️🤮 It came medium with a fantastic fatty edge. With every bite, I had a fatty piece of cartilage or tendon in my mouth. I complained and was offered another meal. I then let a friend of mine persuade me to have a schnitzel. However, my face fell asleep when I paid. They brazenly charged me the full price for the steak even though it was sent back to the kitchen. When I asked about it, I was told that I had already eaten a few bites. I find it outrageous to pay €33 for a schnitzel that didn't really impress me! A steak that was of such poor quality that you would never have called it a steak isn't worth €33 either!

Very cozy atmosphere and a little highlight in Gera. Super nice service paired with very tasty food and really great ideas when preparing the dishes. The menu isn't huge, but what's on it is correct and there's still something for every taste. Very harmonious restaurant concept and the prices match the quality offered. I'd love to come back.

You can highly recommend the restaurant.

A very cozy and beautiful location. Well furnished and you can feel really comfortable here. There is a dish for everyone on the not-too-large menu. There is also a large selection of cakes and cakes. If I get the chance, I'll definitely stop by here again.

Great house. Reception very friendly. Fast service. When dealing with children who have disabilities they are very courteous and always have a smile. Food great, cake great. Thanks

Very tasty ice cream & cake, friendly service. A play area for children would be great!

We booked a table for a family reunion after a rehearsal dinner took place

We enjoyed delicious homemade cake here.

Celebrated a birthday, ate a la carte. The restaurant was busy and catered for 21 birthday guests separately, but they didn't want to eat at the same time. In my opinion, a masterpiece that suits tribes so well. Of course there was a mix-up with the food composition, but everything was corrected quickly and competently.

Nice ambience, nice service, Delicious food

Staff, polite, quick and friendly. Food delicious, atmosphere appealing. Will

Essen war gut aber das ein Restaurant ohne behinderten Zugang zur Toilette genehmigt wird ist schon sehr seltsam. Leider ein sehr grosser Mangel. Die Treppen sind für einen gehbehinderte Person unüberwindbar. Sehr negativ. Kann dann leider nicht nocheinmal bei ihnen essen kommen. Mfg

We were eating at the restaurant today! We received a very nice welcome and the service was also very good! The food is also very tasty! We'll be back!

The bacon cheeseburger is highly recommended. Quality was very very good It was very juicy and tasted delicious. A very nice blonde waitress :) Had a very nice look And overall it was very nice there ;)

Service and ambience were very good, the food (Kutscherburger) was unfortunately only mediocre for the price. The meat was very dry. I would also have liked a side dish with the burger.

Food tastes very good. Clear selection. Friendly staff and modern atmosphere

The food is very tasty and the selection is extensive. The atmosphere is rather modern but not too bright. I would love to come back!

Erstmalig im Kutscherhaus gewesen und absolut positiv überrascht. Sehr gemütlich, freundliches Personal, tolle Location und zu guter Letzt, Mega leckeres Essen. Wir (Personen) hatten Entenkeule mit Rotkohl und Klößen, Burger, Wildgulasch mit Klößen, Roulade mit Klößen, Schnitzel und Kutscherpfanne. Alles lecker und Preis Leistung in sehr guten Verhältnis. Klare Empfehlung!

Nice restaurant, food very good, service top! What particularly stands out for me are the great cakes. If possible, we get some on Sundays or drink coffee in the coach house. One drawback: very loud background noise. If you sit for a long time it can get tiring because you have to speak quite loudly to have a conversation. Despite that, for me the best in Gera!

A great restaurant. Requests are taken into account and you are treated excellently even if you have allergies. Always my pleasure.

Everything great. Allergy friendly.

Nice staff, well-kept atmosphere and very good food.

I just wanted to order a table for coffee for 6 people by phone on a Sunday afternoon at the end of January. Apparently you're not allowed to place an order during coffee time. The lady on the phone couldn't change my request for an exception and also my point that we were coming from out of town and that it was a gift followed by a visit to the theater. All that ensued was an unpleasant exchange of words. The establishment must be doing very well if you can afford such interaction/service with potential guests. What a shame!

Very good food, nice atmosphere

Very friendly staff. Very good service.

Very nice, cozy location, nice service, good service and good food. It's worth it. The cake counter was also very well stocked and looked very tasty, but I didn't try it for dinner. 😉

Went to the coach house as part of the company Christmas party. We had a delicious buffet and very nice staff.

Very good food, attentive and friendly staff...

Great ambience, delicious food and great service that you rarely find anymore. Thank you for the great day we spent with you for my grandparents' Iron Wedding.

Perfect food, fantastically delicious

Very nice, cozy atmosphere, very nice, especially fast service and super delicious food thanks to the whole Kutscherhaus team 👍🥂

Service great, very friendly and accommodating 👍 The background noise was very loud and the flashing tree (it's in the yard, but I had a place to sit where I always had to keep an eye on the "tree"😡) was unnecessary. The food was not good, pepper steak was very, very hard and totally dry, the fried potatoes were not well seasoned and far from fried potatoes. I was very disappointed 😞

Nice place to eat, it was tasty and the staff was friendly.

Excellent food and great service Autumn theme brilliantly taken up

Very unfriendly service! Restaurant overcrowded, you can't understand your own words. Ordered a table, waited 15 minutes and others had to leave their table. It doesn't work at all.

Wurde mir an der Rezeption der Mercure empfohlen. Lage: um die Ecke Service: sehr freundlich & schnell Auswahl auf Karte: top, auch leckere saisonale Gerichte Essen Qualität: Der Hammer Menge: riesig Preis-Leistung: besser geht nicht Vllt der beste Hirschgulasch den ich je gegessen habe

I was actually really looking forward to the coach house, also because of the good reviews. BUT despite pre-ordering, we had to wait 10 minutes. Our table was prepared for the second loud complaint. The “preparation” consisted of asking guests to leave so that “our table” would be free. Given the space available, this is a disgrace. When we arrived at our table (damaged seating) we couldn't even understand our own words. So there was no sense of a pleasant atmosphere. Then you complain and you get cheeky answers. Rarely experienced such poor service. Unfortunately I can't report anything about the food as we left straight away. We didn't want to celebrate our birthday in such an environment (loudness/service).

We spent a pleasant afternoon here. The food selection and service were very good. The restaurant is definitely worth a visit.

Tolles Speiseangebot. Mittagessen(Ente und Kutscherhauspfanne) oberlecker!!! Kuchenangebot ebenfalls sehr verführerisch. Ganz nette Bedienung !!Hingehen!!!

Wir kommen aus Dresden und sind öfter in Gera. Diesmal hatten wir für eine Familienfeier für Mittag/Kaffee telefonisch einen Tisch reserviert. Die freundliche Antwort auf unsere Frage nach glutenfreiem Essen : "Es gibt eine Alergenkarte, sprechen Sie unser Bedienung an, wir werden was finden." stimmte uns zuversichtlich. Auf meine Frage vor Ort, bekam ich zur Antwort, ich könnte alles essen, Soßen werden nicht mit Mehl angedickt, es wird Soßenkuchen verwendet. Meine Nachfrage zu den Inhaltsstoffen von Soßenkuchen wurden abgeschmettert. Ich bekam dann doch die Allergenkarte und habe ein Gemüsecurry gefunden. Zum Nachtisch wollten wir Eis bestellen und ich bat nochmal um die Allergenekarte. Mit der Bemerkung, ob ich schon mal Eis mit Mehl gegessen hätte, das Eis wäre alles glutenfrei, habe ich davon abgesehen. Schade für diese wirklich schöne Gaststätte und die freundlichen Servicekräfte die Essen und Getränke an den Tisch bringen, aber bei soviel ignoranter Inkompetenz durch die Servicekraft die die Bestellung aufnimmt, werden wir hier nicht mehr einkehren.

Very friendly, attentive and fast service. The food was very tasty and also very nicely prepared.

Nice restaurant with an ice cream bar, delicious regional cuisine but a little more expensive. Nice staff and sunny terrace.

Nice restaurant, nice service, it was served quickly! Pleasant atmosphere! Food was good! 👍👏🤗

Nice restaurant near Hofwiesenpark. Good selection of food and drinks. We didn't make a reservation but still got a table for two. If the weather is good you can sit outside.

A very pleasant restaurant. We didn't have a reservation but we were given a table anyway. The food was TOP.

Very nicely decorated restaurant. With the possibility of celebrating separately in a closed company. The service is tried hard, but like everywhere else you can't do more than work. The food was sufficient and everyone enjoyed it 😋. The selection also had something for every taste, from vegetarian to schnitzel, to burger pizza 🍕 to homemade ice cream.

I celebrated my 65th yesterday, super careful service, delicious cake and dinner, many thanks to the team, I was very satisfied 👍🏻see you next time 🙏

Always delicious food. The dumplings are particularly recommended.

The waitresses are super friendly. I ate a steak, it was on point. We didn't have to wait long for anything. It was a lovely evening all around! Thank you very much

Very nice restaurant and good food.

When I asked for fried potatoes instead of roasted potatoes, the waitress told me that they were the same thing. No it's not. Pizza was a frozen pizza from wholesale, rarely eaten such a bad one. The taste of the schnitzel was ok, but the portion was too expensive for €20. I ate a schnitzel and 1/3 of a pizza and I'm still hungry. I can't miss anyone here.

Very good restaurant. Great selection of food, from young to old, vegetarian and meat, something for everyone. Very friendly, attentive and fast service. Quality and taste of the dishes were very good.

Wir haben mit Google ein Restaurant gesucht, das in der Nähe unseres Hotels liegt und sind auf das Kutscherhaus mit vielen guten Bewertungen gestoßen. Kurz entschlossen sind wir nach einem Spaziergang durchs Zentrum dort vorbeigegangen. Als wir eintraten, wirkten alle sehr beschäftigt und wir haben uns einen freien Platz gesucht. 15 Minuten später haben wir eine Bedienung nach der Karte gefragt. Sie gab uns eine, holte dann aber eine Kollegin, die uns fragte, ob wir reserviert hätten. Wir sagten "nein" und kassierten einen unfreundlichen Anraunzer. Die Tische wären alle reserviert und wir hätten uns beim Personal erst einmal melden müssen. Aber weder gab es am Eingang einen Hinweis darauf, dass man hier platziert wird, noch stand auf dem Tisch ein "Reserviert"-Schild, wie man sie aus allen anderen Restaurants kennt. Uns hat auch niemand beachtet als wir ankamen. Woher hätte man also wissen sollen, dass man sich vorher anzumelden hat? Haben wir so noch nirgendwo erlebt und hätten uns eine etwas freundlichere Aufklärung gewünscht. Schließlich wurden wir an den letzten freien Tisch für "Unreservierte" gelotst und von da an wurden wir dann auch von einer sehr netten, flinken Serviererin bedient. Es ging schnell, das Essen war sehr gut und das Ambiente im Kutschenhaus auch. Nur Schade, dass der holprige, unfreundliche Start das sein wird, was wir mit diesem Restaurant in Verbindung bringen.

Very cozy atmosphere, friendly staff and very tasty food

A very nice restaurant, To be recommended with a clear conscience..

Very cozy atmosphere. From sweet to savory you can find everything.

Today we had dinner in the coach house. (Driven almost 250 km because of moving) 1. We have had enough 2. Very friendly and fast service 3. I can only recommend it to EVERYONE We were there in the afternoon and had the Viennese style schnitzel with fried potatoes and creamed mushrooms. My companion, who had eaten the same thing, was a trained chef and had been a host for years, said: The chef knows something about his craft and you can taste the passion for his work. The strawberry cake was also a treat for the palate and eyes. Be sure to keep it up! Stephen of Geraniums at Garley Magician, juggler and minstrel Altmark September 24, 2024

Despite the restaurant being full, we didn't have to wait long for our order. The food was great!

I can only recommend the coach house. Food and service are great.

Nice service, very well attended. Enjoy your meal.

Delicious food and great location.

Very good food. Great, quick service. A little higher priced, but justified. Great cake offer. Recommended

Very tasty food and friendly service

Yes, but longer waiting time. Criticism is poorly received.

Very nice atmosphere, the food was very tasty and beautifully prepared, very friendly and attentive service, always worth a visit for us👍

A super chic restaurant. Eat delicious and the cake is to die for. Service is also very good.

Very friendly attentive service and really delicious food. Thanks to Susi for the great evening! 😊👍

Lage und Ausstattung sind perfekt, viel Liebe zum Detail. Schöne große Gartenterrasse auf verschiedenen Ebenen. Beim Essen selbst muss man leider Abstriche machen. Die ,,Tapas" Vorspeisen sind Mini für 6,90 €, Melone Schinken geht noch, aber die 2 Camembert- Ringe sind einfachstes Fertigprodukt, keine 5 cm Durchmesser und dazu gibt es nur Preiselbeeren. Geschmacklich und für den Geldbeutel ein Reinfall. Leider! Es gibt doch viel bessere Tapas. Oder wenigstens hochwertigeren Ziegenkäse mit kl. Extras.

Very friendly staff and the food is also very tasty

I really like the Kutscherhaus: Great location with a really nice atmosphere, the food and cake are great, and the service team is always friendly. What was a little negative during the last few visits (3x) was that there weren't enough service staff at the start and everything took forever. Waiting 30-40 minutes for a menu and drinks is just too long. I hope things get better soon.

Good home cooking at fair prices.

We were there for dinner this evening and were greeted very warmly, served quickly and in a super friendly manner. We were able to sit outside comfortably. Many greetings again to the kitchen: it was super tasty, beautifully prepared and there was something for every taste. The price/performance was completely ok. I haven't eaten so well for a long time, we'd love to come back!

Unfriendly staff and little selection. Food was quite good. Ambience is very nice.

We sat outside and our waitress was very friendly and attentive. The food was good and we had a nice evening. Gladly again.

Bad food and even worse service. Sultry and annoyed right from the start.

The main thing to complain about is the service. You didn't feel welcome. Both waitresses seemed annoyed and you were given the feeling that you should order, eat and leave as quickly as possible. Table was reserved for 11 people, but only set for 10. Discussions had to be held about the fact that the reservation was actually made for 11 people. Food was OK. However, there were also minor failures here, such as burger meat not being cooked through. Furthermore, very loud music in the restaurant, so conversation was difficult. Later the music was turned down a little.

Unfortunately not a good experience: They said they couldn't arrange anything outside for 10 people (there would have been space). It's better to let people cook inside at 28.5° - it was like being in a sauna. The staff seems passive aggressive and annoyed when choosing the order. They said on the phone that dogs were welcome, and when we asked for a bowl of water for them, they pointed out rather harshly that there was already one outside. All in all, quite a failure. The food wasn't particularly great either. We had burgers where the patty and cheese were already cold and the salad that came with it wasn't the best either. But we're not complainers and generally try not to cause any problems for the staff. However, at the end the staff came to us of their own accord and obligatory asked whether everything was tasty, whereupon we pointed out the deficiencies. We thought people were interested in honest criticism and wanted to improve. That turned out to be a fallacy. She took it very negatively and said she would pass it on to the kitchen. Shortly afterwards the waitress appeared and told us that if we didn't like something, we should say something straight away next time. Well - I can say with certainty that there will be no next time!

Extremely unfriendly service. Food was ok.

Well attended and good cuisine 👍👍

Sehr schoene location tolles ambiente. Essen war sehr lecker und der service ist sehr nett und schnell. Kommen sicherlich wieder hier her. Weiter so

Nice staff, fast service, great ice cream cafe, we'll definitely eat something next time, we were there in the afternoon.

We can only recommend this place, quick service, very good food and the menu impresses with its creativity!

Everything is fine, always happy.

I can only judge the ice now. And that was very tasty. Great ambience and friendly service. I'll definitely come over for dinner sometime. Promise 😃

Really good place. Good food, good service. Gladly again at any time.

Nicely furnished with capacity for large groups. The taste of the burger was okay, but it seemed to have been prepared in a hurry: there was only cheese on half of the meat, and most of the lettuce was completely missing. I completely missed a tomato. The rolls are also too big in relation to the topping. Prices are fair.

Always worth a visit. Delicious food and something to behold - beautifully prepared. Portion sufficient. Great ambience and friendly service. Public parking available at the coach house, free for 2 hours. In the coach house, it must be remembered that the toilet is on the 1st floor and can only be reached via stairs; as far as I know, this is not accessible for wheelchair guests.

We actually only know the Kutscherhaus positively, with a great atmosphere and good food. Unfortunately we were also very disappointed today. The first drinks reached us after about 30 minutes. It all started with one too many beers brought (no problem, it happens!) which we simply left on the table. After it took 45 minutes to order the food and the starters arrived at some point, we didn't receive one starter at all and one twice (it can happen, no problem!). I tried to speak to a member of staff (blonde hair, a bit older - big praise! She was super friendly and kind and took care of my questions and immediately took care of the missing starter). Less than 5 minutes later, the lady who served our table came and started telling us that we had ordered wrong and started arguing with us. Completely horrified, I made it clear to her that this was the wrong way to go. Then she blamed the order errors on her colleagues. (Speaks for a very collegial team!) Unfortunately, the food was more than disappointing, the pizza tasted like cardboard and the rest wasn't really that great either. The employee (tall and blonde, short hair) who has already been noticed in the other reviews for her unfriendly and arrogant manner seems to be the same person who unfortunately made our visit a very disappointing and expensive experience. You should urgently seek a clarifying conversation here. No insight, no apology and worst of all, no respect for a paying guest who finances their wages. When we asked for a supervisor, we were smiled in our faces and gleefully told there was no one there today, before turning around and leaving. That's really a pity!

A great restaurant. Cool atmosphere, friendly staff and the food was delicious every time we visited. It would be perfect if there were one or two more dishes on the menu.

We went to the coach house for lunch today. A group of 7 people. The selection is plentiful and everyone enjoyed the food. Everyone had something different and everything was delicious. The highlight was the cake. For me there was a piece of apple pudding cake. Extremely delicious. The service staff is super friendly and totally quick. The location itself is clean and invites you to stay. Thank you. 🙏

Food was very plentiful and tasty. We'd love to come back. The staff was really nice even though it was busy and always inquiring. We can highly recommend it.

Were here for the second time from Leipzig (1.06 and 15.06) again very tasty food!! The service was again very nice and the ambience of the house is eerie cozy… We'll definitely come back again, despite the hour drive!!!

Very good restaurant in an old half-timbered house with a beer garden and a nice ambience. The menu is extensive, the food is very good. The service is very friendly and quick. Clear recommendation from me. Thank you for the lovely evening!

Here you can eat very well in a very attractive atmosphere. I have never eaten a better roulade! The service staff is very friendly and quick, so the slightly longer waiting time can be easily tolerated due to the high volume of visitors.

Not child friendly and you have to wait over an hour for food.

Very nice and great service. Cakes and tarts at the buffet. The atmosphere is right.

Very nice atmosphere, good cuisine, nice service.

I really like the coach house. The food is delicious and always something special. The tarts and cakes are also very tasty. I really enjoy going there.

We were here today by invitation. Everything looks great, everything is clean, very friendly service staff. But the problems began immediately afterwards. Relatively long waiting time after the starter until the main course. It would be bearable if the cream of asparagus soup hadn't been heavily over-salted and probably had a little bit of asparagus but a lot of it. For the main course I ordered steak au four with fried potatoes. My salad side dish had been cut by someone with gross motor skills, the pork was fried to a Sahara dry state, but the potatoes were very, very dark on one side and natural on the other side and had a very elastic consistency. So just bad. The really friendly woman at the service didn't seem really surprised by my criticism and acknowledged my reason for returning the plate with a knowing smile. My wife's meal, roulade with Thuringian dumplings according to the menu, was slightly better, sauce was definitely not made with the roulade, it was also hard salted, dumplings were rubbery, red cabbage from the bag. Maybe today was just a bad day in the kitchen, but with today's impression, there's no reason to visit the store again.

Clear recommendation. Gladly again!