Kult Gaststätte Schäferhof in Kassel

I have often tried Grillhaus Kurt in the hope that the team will improve. Unfortunately, I suspect that reviews don't get any attention at all. The dishes seem overpriced to me, not very tasty and the portions are quite manageable. Although extra requests are politely accepted, they are ultimately ignored, which is hardly due to the influx of customers. This applies to both consumption in restaurants and take-away meals. All in all, only one star is too high.

Ordered a table for 5:30 p.m. You get there at 5:30 p.m. and find yourself in front of locked doors. The waiter on the terrace said that you were only allowed in at 6:00 p.m. and when you said that you had a reserved table at 5:30 p.m. when it opened, they just said that couldn't be the case. We can sit down but we won't be served until 6 p.m. Since it would have been too late for us, we went somewhere else. I definitely won't ask again.

+ Friendly, helpful staff + Super delicious cocoa + Delicious brunch selection + Beautiful interior design below Neutral: If you are not good on foot, you should make a reservation downstairs for brunch to avoid having to constantly walk up the stairs. - Despite paper signs, there was no allergen labeling at the brunch buffet (an employee was able to ask a colleague for me, that can certainly be made easier for everyone) - Extremely loud atmosphere in the guest room at times, which could certainly be reduced with fewer seats or more sound-absorbing measures (even if you may not be able to change anything structurally) - Apparently no drink is included in the brunch price of €25 (ojuice or similar) - Saggy chair cushions I wouldn't go there for brunch anymore, maybe it's better otherwise.

We went here spontaneously today to eat ice cream/drink coffee, the prices are very high, the waffle didn't taste like anything, the coffee was very watery. The look into the warm kitchen was shocking, you wouldn't want to eat anything here. The worst thing was the toilets, very dirty!!! so that you would rather not have gone. We won't come again and can't recommend it.

Being very hungry, we decided on the rustic brewhouse and were unfortunately extremely disappointed. First of all: except for the (kitchen) boss, all the employees were very nice. 1st point of criticism: unfortunately it was cold in the location; This house in particular could be made very cozy and inviting. 2) we ordered wild boar medallions with spaetzle, which unfortunately just didn't taste like game. The sauce was much too runny and sour, the mushrooms (overcooked) were ready for the spaetzle. Simply not appropriate for the prices. A friend's vegetables were cold. We have to mention that we were among the first guests at 6 p.m., so there wasn't much activity at that time. When we were asked by our waiter about it After we gave the food and our honest feedback, this was communicated to the chef, who unfortunately misbehaved completely. We were 3 women and we spoke respectfully and appropriately throughout. He gave us a lecture about what kind of rubbish people were eating (but no one would complain about that), became louder and aggressive and finally insulted (your stupid nonsense, disappear!) and then banned us from the house . It escalated completely for us for completely incomprehensible reasons, we didn't ask for anything or anything. We didn't even say we wanted to pay less. Our tone was pleasant throughout. The behavior was as underground as I have ever personally experienced. Pure disrespect. Even our colleagues apologized to us for his behavior. It can happen that a dish fails. However, I expect professional behavior. A “It’s a shame you don’t like it” would have been enough of a response. Unfortunately, it's a no-go in the catering sector, so I don't want to or can't recommend this restaurant if they don't get used to more customer-friendly behavior. Thanks to the waiters for their understanding.