Kult Gaststätte Schäferhof in Kassel

I had a chicken plate with fries. No one asked what sauce or side salad they wanted. Everything just came to the plate as described on the menu. I know it differently. The fries were thrown into cold fryer oil and were therefore not the best in the end. The meat was not cut from the spit but rather taken from a container to keep warm. That doesn't work at all.

We went here spontaneously today to eat ice cream/drink coffee, the prices are very high, the waffle didn't taste like anything, the coffee was very watery. The look into the warm kitchen was shocking, you wouldn't want to eat anything here. The worst thing was the toilets, very dirty!!! so that you would rather not have gone. We won't come again and can't recommend it.

drunk security guard leaves a lot to be desired

Ordered a table for 5:30 p.m. You get there at 5:30 p.m. and find yourself in front of locked doors. The waiter on the terrace said that you were only allowed in at 6:00 p.m. and when you said that you had a reserved table at 5:30 p.m. when it opened, they just said that couldn't be the case. We can sit down but we won't be served until 6 p.m. Since it would have been too late for us, we went somewhere else. I definitely won't ask again.

Being very hungry, we decided on the rustic brewhouse and were unfortunately extremely disappointed. First of all: except for the (kitchen) boss, all the employees were very nice. 1st point of criticism: unfortunately it was cold in the location; This house in particular could be made very cozy and inviting. 2) we ordered wild boar medallions with spaetzle, which unfortunately just didn't taste like game. The sauce was much too runny and sour, the mushrooms (overcooked) were ready for the spaetzle. Simply not appropriate for the prices. A friend's vegetables were cold. We have to mention that we were among the first guests at 6 p.m., so there wasn't much activity at that time. When we were asked by our waiter about it After we gave the food and our honest feedback, this was communicated to the chef, who unfortunately misbehaved completely. We were 3 women and we spoke respectfully and appropriately throughout. He gave us a lecture about what kind of rubbish people were eating (but no one would complain about that), became louder and aggressive and finally insulted (your stupid nonsense, disappear!) and then banned us from the house . It escalated completely for us for completely incomprehensible reasons, we didn't ask for anything or anything. We didn't even say we wanted to pay less. Our tone was pleasant throughout. The behavior was as underground as I have ever personally experienced. Pure disrespect. Even our colleagues apologized to us for his behavior. It can happen that a dish fails. However, I expect professional behavior. A “It’s a shame you don’t like it” would have been enough of a response. Unfortunately, it's a no-go in the catering sector, so I don't want to or can't recommend this restaurant if they don't get used to more customer-friendly behavior. Thanks to the waiters for their understanding.