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4,0

Basierend auf 1.982 Bewertungen gefunden auf 1 Websites

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Nº 1475 unter 2297 unter Köln

Nº 38 von 57 Türkisches Restaurant unter Köln

KUNDEN KOMMENTIEREN IHRE..fleischsteakschonsalatmussnaturlichsandwichgemusekind
Ergebnis
StellungnahmenHinweisGoogle1.9824.0

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Very tasty, quick and clean, the food was warm and fresh

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Aysegül Yavuz . 2024-10-19

WEITERE KOMMENTARE IN Google

Very, very friendly staff, we were there with our children in a wheelchair. Courteous and extremely customer friendly. The food is absolutely great. Highly recommended

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Kati Wienker . 2024-10-19

WEITERE KOMMENTARE IN Google

Here is a suggestion for your review: “We became aware of this place through the numerous positive comments and decided to spend the weekend here. I can highly recommend the stay! The Cökertme in particular was a culinary highlight – absolutely delicious and perfectly prepared. The service was friendly

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Maria S. . 2024-10-18

WEITERE KOMMENTARE IN Google

Very nice interior, friendly staff and incredibly delicious food. I can highly recommend it.

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Deliya G . 2024-10-17

WEITERE KOMMENTARE IN Google

The best kebab I've eaten. Waiters are very nice, especially Kerim, a very nice guy. I will come again😊

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Doruk Arici . 2024-10-17

WEITERE KOMMENTARE IN Google

Kerim best waiter kebab was also good

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Levin Do . 2024-10-17

WEITERE KOMMENTARE IN Google

The food was very tasty and relatively cheap. It was very nicely decorated. The service was nice and it was easy to communicate.

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Dr Finnster . 2024-10-16

WEITERE KOMMENTARE IN Google

Great! Service was something that came before. My two girls were treated like queens. Thanks again.

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micha micha . 2024-10-15

WEITERE KOMMENTARE IN Google

There were three of us and the order was written down and still came out wrong, but was then corrected. The chicken was top, the lamb not recommended. The starter (bread and dip) was very good. You can go there once, but next time you'll go somewhere else.

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TJ . 2024-10-14

WEITERE KOMMENTARE IN Google

Today we were at the Kudr-et Kebap House in Cologne at the rings. My friend ordered a lamb skewer, a tomato skewer and a mushroom skewer without any other side dishes. She paid the entire price of an Adana Kebap rice menu worth €17.90 and €9.90 for the tomato skewer. The waiter said very kindly that the skewer with mushrooms was not charged. Pretty rip off. We'll definitely never go there again.

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Dietmar Schmidt . 2024-10-14

WEITERE KOMMENTARE IN Google

Very tasty, I can recommend it to everyone!

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Brin Suleyman . 2024-10-13

WEITERE KOMMENTARE IN Google

We were there on Sunday and ate Cökertme. It was super tasty, very good for the price, very good service and the ambience was great! Nothing to complain about. In terms of value for money, it's definitely worth it

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Mohammed-Melih Akdeniz . 2024-10-08

WEITERE KOMMENTARE IN Google

Far too little meat but tasty. Really few count the meat in it, I don't think even 100 grams of meat REALLY.

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ROTTERDAM ROTTERDAM . 2024-10-05

WEITERE KOMMENTARE IN Google

Sat outside and wasn't served. Very dirty toilet.

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Andy Z . 2024-10-05

WEITERE KOMMENTARE IN Google

The service was super friendly! We received great service and the older gentleman was extremely nice and personable! Gladly again when we are in Cologne! The food was delicious, even if the meat tasted a little different than in other kebab shops.

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MakingIt True . 2024-10-04

WEITERE KOMMENTARE IN Google

So I think it's very nice here, the worker vedat was particularly nice, very tasty, tastes like meat from Turkey really tasty

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Rabia Koc . 2024-10-03

WEITERE KOMMENTARE IN Google

Please someone teach the waiter German or English. You show it to him on the menu, explain the dish to him and tell him the number in the simplest German and yet people often ask questions and don't serve it exactly as ordered. Food was okay, even if the Adana was rolled really badly so that everything falls apart when you eat it. Sauces were also requested, but were still delivered incorrectly. It's a shame because the shop had potential with their delicious meat.

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Samir Ibrahim . 2024-10-02

WEITERE KOMMENTARE IN Google

really nice shop with a chic look and fair prices. We were warmly welcomed by the staff and served in a friendly manner by Mustafa. the food was simply indescribably beautiful.

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qrif.28 . 2024-09-27

WEITERE KOMMENTARE IN Google

Very good service and mega delicious food. Vedat best man.

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Bjarne Reuter . 2024-09-24

WEITERE KOMMENTARE IN Google

Vedat best man. I love the shop

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Pouya Basandeh . 2024-09-24

WEITERE KOMMENTARE IN Google

Very good service, 10/10 very very good Vedat best man 💯

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Mts brm . 2024-09-24

WEITERE KOMMENTARE IN Google

10/10 it was really tasty and the service was so nice. Especially Vedat!

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Nick Kielius . 2024-09-24

WEITERE KOMMENTARE IN Google

Super tasty and something completely different than a standard kebab

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Jan Hartwig . 2024-09-23

WEITERE KOMMENTARE IN Google

The waitresses are completely confused and have no orientation. The waiter with a white shirt thinks he is the BigBoss and the main thing is that the white shirt doesn't get dirty. Doner kebab is an imposition. Small mini flatbread, meat slapped together, a few onion rings and 3 tomato slices, ready to close. If someone wants to be full, an adult has to eat 3 of them. Apparently the influencers get money to advertise the store, otherwise I can't explain it.

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Ali Koc . 2024-09-23

WEITERE KOMMENTARE IN Google

Food was raw and didn't taste good at all

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Hakan Yaman . 2024-09-21

WEITERE KOMMENTARE IN Google

I wasn't eating doner in Germany. But when we saw this döner from a distance, we decided to give it a try since it was a leafy doner. I ordered Adana Kebab and my wife ordered the döner plate. The festival came to the houses with a pilaf for the man. I've never seen such terrible rice in my life. One cannot make that bad rice by mistake. The last rice pudding I ate was drier. Let's come to the doner part, the spices typical of doner kebabs in Germany are used. And it's too oily. It looks like the Ekrem doner in Tr. One portion of Adana, one portion of rotating plate and 2 mineral Wasser costs 44 Euros. Also, the tomatoes and mushrooms that they supposedly cook on embers in Adana are pre-cooked. It was added to the portion later. Because they were very cold.

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SELİM DURAN . 2024-09-20

WEITERE KOMMENTARE IN Google

Really bad kebab in Cologne. The meat is very average and its taste is still drowned in a huge amount of disgusting sauce. I really can't recommend it, not even for night hunger in a drunken state.

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Jan Greš . 2024-09-14

WEITERE KOMMENTARE IN Google

Unfortunately not recommended at all, there were two of us there, we ordered Cökertme once and Iskender once. The meat was partially burnt and the fries were very cold. Before that we had ordered Mercimek soup, which only tasted like absolute chicken soup. We first had to explain to the waitress that we wanted “open” acik Ayran. The meat was the same with the İskender, just burnt but cold. I think the pide that came with it was from the day before yesterday, which I don't think would be a bad thing, but it could have been warmed up a bit. Unfortunately, the only thing that tasted good was the meze at the table. You pay so much money to end up going to a normal fast food chain again, it's a real shame

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s . 2024-09-14

WEITERE KOMMENTARE IN Google

Me and my friend really like their food. We tried chicken doner and beef one, the beef was really juicy and delicious. It's a little bit expensive compared to other doners in the town but it definitely worth it. Put this one on your TO DO LIST in Cologne. P.s: u should also try Baklava, it's really fresh.

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aida rabie . 2024-09-11

WEITERE KOMMENTARE IN Google

After we were in the branch in Ehrenfeld and found the meat really good, we wanted to try a kebab in bread. Maybe we had a bad day, but the bread was really tough. That was at least from the day before. The veal was grilled to death and also completely dry. After less than half of the kebab, both my wife and I had a sore jaw from chewing on the rubber bread. It neither tasted good nor was it fun. On that day, the bread combined with the dry meat was unfortunately comparable to the sole of a shoe. It's a shame because the meat had potential. The service staff, however, was very nice!

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Farid Der papa . 2024-09-11

WEITERE KOMMENTARE IN Google

We had to wait 45 minutes before we even got a table, even though we were repeatedly told 5 minutes more. Then we waited another 45-60 minutes for the food. It was hot, stuffy and super cramped. There were 3 fans set up to provide some fresh air. Some of what was on the card (which could only be read with a cell phone via QR code) was not there. The meat was gristly and fatty, the salad had no dressing, oil or anything, the fries were like that. There was no sauce at all. Only when we asked, a plate was put on the table for 6 people and we said that was enough for everyone! I've never eaten worse. The toilets were so dirty that you stood in urine. Absolutely unhygienic and disgusting. The service was unfriendly and in the end she obviously wanted to keep the remaining money, only when asked did she give it out in an unfriendly way. An outrageous price for this service, the bad food, the dirty toilets, I can only advise everyone against it!!!!

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D. B.A . 2024-09-10

WEITERE KOMMENTARE IN Google

The food was very tasty and the prices were also quite good at 10-30 eu. The service was attentive and quick even though the restaurant was busy for the time of day. The meat was very tasty and the tea was also good and fresh. Always a pleasure

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esra alkan . 2024-09-08

WEITERE KOMMENTARE IN Google

Very tasty food, unfortunately there was no baklava left, the only tea available was black tea, service is okay, comfortable seating outside, despite the busy street you can mostly have a good conversation, card payment is possible

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Rainer Schmidt . 2024-09-07

WEITERE KOMMENTARE IN Google

I bought a kebab for €7.90 at Kudr-et yesterday and was disappointed with the portion size. The kebab was smaller than expected and contained little meat. In comparison, I noticed a positive development with another provider, Podolski. Since the introduction of an automatic payment system at Chlodwigplatz (at least), portion sizes seem to be more consistent and generous. I hope that Kudr-et and other kebab establishments consider similar improvements to optimize the customer experience.

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Alan X-Cali . 2024-09-06

WEITERE KOMMENTARE IN Google

Kudr-Et scores again with its very good food! I have already reviewed the Kudr-Et on Venloer Straße and unfortunately I have to give it four stars because it is better in a few respects. However, this is of course also delicious through and through and recommended!

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Ruben B . 2024-09-03

WEITERE KOMMENTARE IN Google

Great service from Mustafa and Osman.

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Edanur Parlak . 2024-09-01

WEITERE KOMMENTARE IN Google

We were very disappointed with our visit to Kudr-Et in Cologne. First we went to the branch on Venloer Straße to try the hyped kebab. However, we were told that we couldn't eat the kebab on site and could only order it to take away. Even though there was kebab there, we weren't allowed to sit down and eat it there - only plated meals were allowed. So we drove on to the Kudr-Et Döner House on Hohenzollernring to enjoy our kebab there. When we got there, we discovered that the system here was anything but customer-friendly. You had to order and pick up the kebab at the counter yourself, and the employees weren't exactly friendly. The kebab was anything but special - far too dry and disappointing in taste. It almost tasted like table food, not fresh at all. The atmosphere in the store was uncomfortable, the employees were unfriendly, and the toilets were in a terrible condition. Overall our visit was a huge disappointment. The service was terrible, the system chaotic and the food far below expectations. In this situation you should really contact the public order office. I definitely cannot recommend Kudr-Et.

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Hamza Sabri . 2024-09-01

WEITERE KOMMENTARE IN Google

It's really remarkable that something like this still exists: bread probably from the day before and gristly meat. And all of this at the proudest prices. I ordered takeaway and only experienced the surprise when I got home, otherwise you would have gotten direct feedback...

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Thorsten Frank . 2024-08-31

WEITERE KOMMENTARE IN Google

Very good service, nice staff, donner tasted very good, highly recommended.. Thank you for kebab chef dilsiz

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ari 95 . 2024-08-30

WEITERE KOMMENTARE IN Google

The only thing I had from the kebab was €8.50, bread with a bit of sauce and a bad stomach ache. I wish I had never gotten this kebab.

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Noah Gorke . 2024-08-29

WEITERE KOMMENTARE IN Google

Ambiance, food, drink everything was perfect. Best dish Cökertme. great location

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Memis Özdemir . 2024-08-28

WEITERE KOMMENTARE IN Google

Simply great, we'll be back 👍🏻👌🏻

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Matin Shahri . 2024-08-28

WEITERE KOMMENTARE IN Google

I came from Turkey and for the first time in 15 days I tasted döner kebab like in Turkey. The staff are very nice and polite. I would definitely recommend it.

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Furkan Aydın . 2024-08-27

WEITERE KOMMENTARE IN Google

The food was very tasty, the staff was very friendly and the atmosphere was also very good.

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Seydi Atas . 2024-08-25

WEITERE KOMMENTARE IN Google

Dilara provided good service and was the nicest person in the restaurant

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Yusuf Bahar . 2024-08-25

WEITERE KOMMENTARE IN Google

Disgusting. Must have been the worst kebab ever..

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M . 2024-08-25

WEITERE KOMMENTARE IN Google

I had this plate with the whole fried fries and meat on top. That really tasted amazing. But the price (€15.90) ​​is completely overpriced. Based on the quantity, it should cost a maximum of €11. I tried the Lahmacun with my daughter and it was also very tasty and freshly prepared.

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Said . 2024-08-25

WEITERE KOMMENTARE IN Google

Kudr-et Döner House Hohenzollernring - the shop was recommended to me. I chose kebab meat with a spicy seasoning mixture with rice and salad (I didn't want salad). The food came almost immediately and I was able to satisfy my hunger quickly. I enjoyed the food. The bread served with three different sauces was also delicious. The price of €14.9 was reasonable and I paid with the card.

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Pavol Cvíčela . 2024-08-24

WEITERE KOMMENTARE IN Google

We ate there with my spry buddies. Nice shop, delicious food, great service

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Christoph Heck . 2024-08-24

WEITERE KOMMENTARE IN Google

A good kebab, not the best but very stable

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T C . 2024-08-23

WEITERE KOMMENTARE IN Google

Harika, lezzet fefkalade atmosfer..don't forget to eat once,,

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Hakan Öztürk . 2024-08-23

WEITERE KOMMENTARE IN Google

Had the mixed kebab platter (opted for salad only, no rice or fries which was a wise choice as I got A LOT of meat) and it was great! The flavors of the chicken and the beef were delicious and not too salty nor fatty which i really appreciate. The team working there is super friendly and service is fast. Can only recommend this spot :) thanks for serving me

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Konstantin Dieterle . 2024-08-23

WEITERE KOMMENTARE IN Google

Number 10, 5 stars, the employees are good people

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R . 2024-08-23

WEITERE KOMMENTARE IN Google

Food: delicious meat, but bread that takes a lot of getting used to in a portion that is far too small at a very inflated price that is not in a logical proportion. Plus no friendly service, no service, nothing. The two young ladies after me, on the other hand, were greeted with kisses, complete impudence. Absolutely no recommendation, pure fake shop with a pseudo ambience.

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Abdu Köksoy . 2024-08-22

WEITERE KOMMENTARE IN Google

The ambience and the food are top there. I can only recommend the waiter Abdullah, who served us there that day, who was also very nice and tried very hard to accommodate our wishes. Again and again

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Charlene Britton . 2024-08-21

WEITERE KOMMENTARE IN Google

The worst kebab I've ever eaten! I was recently out and about in Cologne at night and really wanted a kebab on the way to the hotel. Unfortunately I chose this restaurant. It was by far the worst kebab I've ever eaten. I come from a small village, and even there you can get a much better kebab at every snack bar than here. The meat was very dry, the sauces weren't particularly good, and the bread wasn't anything special either and all for that price! Absolutely disappointed and wouldn't recommend anyone to get a kebab here unless you like bad food.

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Julian Lange . 2024-08-20

WEITERE KOMMENTARE IN Google

Very expensive and atrocious service. Food was okay. No idea how they got 4 stars, the 42 reviews mentionning "mister emir" are probably bought.

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Kur0mega VODs . 2024-08-20

WEITERE KOMMENTARE IN Google

Fries not crunchy, chicken a bit too soft

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Ha Trang Le . 2024-08-20

WEITERE KOMMENTARE IN Google

Great ambience and real yaprak kebab.

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Oktay Genc . 2024-08-18

WEITERE KOMMENTARE IN Google

The worst kebab in town so far... The bread is like a pillow and it's not toasted, the portion is so tiny, there were 3 bites. Charging €7.80 for this is dishonorable. Please don't order a kebab here. It's shameful for the city.

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general _zero . 2024-08-18

WEITERE KOMMENTARE IN Google

Price performance not justified. Far too little meat.

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Ibrahim Abdelrahman . 2024-08-18

WEITERE KOMMENTARE IN Google

Wonderful service, nice atmosphere for a nice meal. Friendly waiters. We were served by a lady who was super friendly, tidy and competent. She took a lot of time with our orders and made sure that everything met our wishes. She's doing a great job, God bless!

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Jidite Nambua . 2024-08-18

WEITERE KOMMENTARE IN Google

I really enjoy coming here! The service is good, the food tastes good and it is really clean! I personally give the breakfast a 12/10.

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I.N . 2024-08-18

WEITERE KOMMENTARE IN Google

We had kebab sandwiches and they were delicious. It just didn't really work out with our special requests.

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N D . 2024-08-18

WEITERE KOMMENTARE IN Google

Insane steak kebab incredibly delicious

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Hasib M. . 2024-08-18

WEITERE KOMMENTARE IN Google

Delicious food, fresh, great portion. Kerem And Soran served us warmly! Would love to come back

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Sani Taneja . 2024-08-17

WEITERE KOMMENTARE IN Google

I was there on the recommendation of an influenza who said the shop was great, when I was there the staff was unfriendly and didn't pay attention to the customer's wishes but simply did little of everything, the meat was full of gristle and the salad wasn't fresh and crunchy.

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Ghost_younes 03 . 2024-08-17

WEITERE KOMMENTARE IN Google

Great kebab and great service from Kerem!

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Jan Pantel . 2024-08-17

WEITERE KOMMENTARE IN Google

The food is delicious and very good. But the price is high

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Mostafa Ali . 2024-08-16

WEITERE KOMMENTARE IN Google

Because of social media, we made a special trip to Cologne today and ordered two plates of the fried potatoes. The ambience was very attractive and inviting. Unfortunately I have to agree with the other review. The food was very drenched in sauce The smell of the food reminded me of a mixture of cat food and tuna... Unfortunately for me it became inedible and me and my husband got really sick afterwards and the food was very heavy on our stomachs. The service was fine. There were crumbs from previous customers on the benches. We paid €40 for two Zeller, a small Mezzo Mix and an Ayran. Unfortunately it's a total failure and not worth the hype on TikTok.

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Laura A.-M. . 2024-08-15

WEITERE KOMMENTARE IN Google

Best kebab shop in Cologne!! best after the slap ;)

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Lotta Koch . 2024-08-15

WEITERE KOMMENTARE IN Google

The right address for a real doner (Steak doner) meal. Because we know Mr. Kerem, one of the employees, from his old place. We were happy to see him here.

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Günel Mehmetoğlu . 2024-08-14

WEITERE KOMMENTARE IN Google

It is as delicious as in Istanbul. The Kerem also welcomed and served us very friendly. I can't say anything negative. Just to enjoy 😋

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Fatih Gucer . 2024-08-14

WEITERE KOMMENTARE IN Google

The food was good and lovely Kerem served us very well.

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Dat Nguyen . 2024-08-14

WEITERE KOMMENTARE IN Google

Great food, we were 4 people and our orders didn't take long enough to arrive. Not expensive and affordable, delicious meat and many options from menu to choose.

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Azra Hazan . 2024-08-12

WEITERE KOMMENTARE IN Google

We drove from Frankfurt to Cologne, then we decided on this kebab house. The kebab meat is homemade and tasted very juicy. The service was brutally good

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Kutaiba Yehya . 2024-08-12

WEITERE KOMMENTARE IN Google

I can't understand all the good reviews. The worst kebab I've ever eaten. Staff extremely unfriendly. Tables very dirty. I'm really at a loss for words Never again

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Kalle Backhaus . 2024-08-10

WEITERE KOMMENTARE IN Google

Food was good, but unfortunately very unfriendly. I don't want to say too much here, but that's exactly the problem. Food was good but I won't see them again

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Angelina Brand . 2024-08-10

WEITERE KOMMENTARE IN Google

Small portion, strange bread, dry meat and expensive…

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Laurin . 2024-08-04

WEITERE KOMMENTARE IN Google

We ate this plate from the photo. I thought the meat was quite good. You could also taste some of the meat on the edge. The rest was drowned in sauce. This potato spaghetti was crispy, but only around the edges, and the part that wasn't drowned in sauce. Personally it was way too much sauce for me. It felt like you only ate sauce because there were two different sauces on the plate. But the edge where there was no sauce was ok. Price, for the whole sauce, far too expensive. A pity Otherwise everyone was very friendly.

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MDT . 2024-08-04

WEITERE KOMMENTARE IN Google

I wanted to order and was sent away from the counter with the words “döner plate waiter order”. So when I sat down at a table in my group of three, we weren't given any menus, let alone any waiter came. The waiters in this restaurant probably only get paid to stand, and apparently they pay a lot of it. After 10 minutes at the table, we got up and left because we see it as impertinent to wait so long before we are even noticed in a shop where there is not much going on.

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albert metzler . 2024-08-04

WEITERE KOMMENTARE IN Google

The most delicious Döner I've ever eaten! I recommend it from the bottom of my heart 👍 Fluffy, exceptional dough. Fresh vegetables, juicy meat.

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Natalia . 2024-08-02

WEITERE KOMMENTARE IN Google

Yesterday I ordered 2 kebab plates, the meat was burnt and some parts were even BLACK!!!! It was dry like pieces of wood, most likely the meat was left there for a long time. Taste 0. It cannot be compared with Venloerstr. The salad was also a disaster, unfortunately I didn't take a photo. The only thing that was good was the bread and the ayran out of the packaging. Disrespectful

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Şükrü . 2024-08-01

WEITERE KOMMENTARE IN Google

Had a veal kebab to take away and have to say that the meat was world class and the rest was more than okay. A kebab without a lot of frills, just as it should be. Unfortunately, given the size of the kebab, I find the price of €7.9 a bit expensive. The employee also seemed relatively absent. Therefore only 3 stars

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SV EN . 2024-07-30

WEITERE KOMMENTARE IN Google

Absolutely beautiful place, I recommend it. The taste of the food was also very good. Abdullah Cef took very good care of us. We were very pleased. I recommend it. 👍😊

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Ummuhan Oskay . 2024-07-29

WEITERE KOMMENTARE IN Google

Food is very delicious ayle place Many thanks to master Abdullah Smiling

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Sara Köroğlu . 2024-07-29

WEITERE KOMMENTARE IN Google

Thank you very much Ms. Burcu, everything was great, I will always come for you.

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Alev Yorganci . 2024-07-29

WEITERE KOMMENTARE IN Google

Very nice staff, the worker Kerem welcomed us really well. Food highly recommended

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Mustafa Özkan . 2024-07-28

WEITERE KOMMENTARE IN Google

Thanks to the president Hasari, he welcomed us very well, the food was great

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Ali Mustafayev . 2024-07-28

WEITERE KOMMENTARE IN Google

Very little meat and arrogant employees…. After more meat and money paid for it, still not enough meat... never again

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Omer Ozgur . 2024-07-28

WEITERE KOMMENTARE IN Google

Best kebab in Cologne and best garson soran bey

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Mustafa05 Sen . 2024-07-28

WEITERE KOMMENTARE IN Google

Mr. Soran is a very attentive and hospitable waiter. We are very pleased. Thank you.

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Soner Gören . 2024-07-28

WEITERE KOMMENTARE IN Google

Hasari is great, he was very friendly and it was fun to wait for the Dürüm

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Si Odi . 2024-07-28

WEITERE KOMMENTARE IN Google

Great taste, friendly atmosphere, everyone can come as a family, the mixed breakfast is wonderful and we especially thank Burcu Hanım for her service and friendly face.

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Taner . 2024-07-28

WEITERE KOMMENTARE IN Google

Excellent service from Abdullah Usta - thank you for that, always happy!

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Sven G . 2024-07-28

WEITERE KOMMENTARE IN Google

The food was very good and very tasty. Thank you very much everyone Master Abdullah was smiling and his couplets were very beautiful.

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Naira Jincharadze . 2024-07-28

WEITERE KOMMENTARE IN Google

5 stars clearly deserved, thanks to Soran and Ramazan for the great service! Keep it up.

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Naki Beatz . 2024-07-27

WEITERE KOMMENTARE IN Google

Great service from Ramazan Soran thank you. Great food and great value for money

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Osman Baran . 2024-07-27

WEITERE KOMMENTARE IN Google

You deserve this good rating, your kebab steak meat is very tasty.

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enbiya bilgili . 2024-07-27

WEITERE KOMMENTARE IN Google

It's worth the hype. Keep it up. Delicious

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Shoukat zakhil . 2024-07-27

WEITERE KOMMENTARE IN Google

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Eat deliciously. Nice atmosphere but always cold in the shop

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4,0

745 Stellungnahmen

location-iconChlodwigplatz 16
Türkisches Restaurant
outdoor_seating_25894takeaway_25894delivery_25894

On 17.10.2024, I went in to have dinner with my son and left with my hands shaking. I ordered wings for my son and alinazik for myself. Less than 2 minutes after the food arrived, I saw a huge hair on my plate. I called the waiter and showed him my fork and asked if he could please change my plate. I was ashamed and didn't mention it to other customers. What happened? What's there? He started to raise his voice because he couldn't see. I said there is hair, what don't you see? Maybe you threw it, he said directly? I am 40 years old and I have never encountered such treatment in my life. He talked non-stop, saying, "You screwed me over so you don't have to pay the bill." Finally, he blew me up. Sir, the owner of the place, please do not employ people who do not like their job. Your employee cannot treat anyone this way. You cannot put everyone in the same category for the problems you face as a tradesman, we take care of the food we eat, hygiene and good manners. With all my kindness, everything is for people, it shouldn't be, but it happened, but I still didn't get beaten by your waiter, even though I asked him to change my plate. Now, your other employees who do their job properly or you, the business owner, are all evaluated in the same light. "If I had said, "I ate the food and there was a hair on it, I don't want to remove it," yes, he might have doubted it, but he wouldn't have been able to exhibit that attitude again. A person who claims that he cannot see huge hairs in a job that requires hygiene should not work in that job anyway. You all apologized, thank you, but you weren't the ones who should have apologized. You lost someone friendly to tradesmen and small businesses without winning, I will tell everyone about my experiences and file my complaint with the relevant institutions. You didn't want to get an account from me? I absolutely could not accept such a thing. But again, I would like to think that you made such an offer out of good intentions and shame on behalf of your employee. Because that wasn't nice. I asked for my receipt when I left because I will be reaching the relevant places. It is not anyone's place to talk and act like this to me. Your employee probably wanted to say, "The criminal shouted and scared the innocent." I'm sorry, I can't be disgraced with my money.

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4,0

2613 Stellungnahmen

location-iconWeidengasse 28 -34
Türkisches Restaurant
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Great family restaurant on Weidengasse with a large selection of food. Very friendy staff and a lot of tables. Highly recommended!