Kentucky Fried Chicken in Mönchengladbach

Just KFC. Nothing more, nothing less. Consistent quality. I like it.

It was so dirty outside around 10 p.m., but otherwise perfect (kicking was rough)

Of course, this shop doesn't have cheese sauce either, even though it's officially listed everywhere in their menu. It's a shame, because that's exactly what I wanted to complement my meal. I get the feeling that the employees decide what's on offer and what's off based on their mood – that doesn't seem very reliable. If you come in as a customer with clear expectations, the selection should actually be available.

I request that four things be changed immediately! Then I'll give the whole thing 5 stars again. But I have four serious complaints. I actually like it here, but it's unacceptable that the ice cube machine is simply gone. After all, the drinks are much better with ice cubes and have a much better taste experience! Please put a new one back there or replace the old one! Also, homeless people are often in or near the restaurant (in front of the entrance) asking for money and harassing you. The third thing: The new version of the fries is an absolute disaster!! The fourth thing: When there are problems with your order, a compromise or solution is almost never offered or provided.

Unfortunately, the stuff doesn't taste good anymore

The fries are simply a disaster. A complete lack of respect for people – the potatoes aren't peeled, and you can immediately see that they're bought for 5 cents a kilo and then served to people. They buy old, unsold potatoes because they have nothing to do with anything edible, and they want money for it... It's high time to change jobs, ladies and gentlemen, if you don't feel like it.

We just thought we'd try KFC again, but it was a complete disaster, so disgusting. The burgers were just meat and bread, no sauce or salad on them, and the fries tasted like they'd been taken out of the trash and reused. It's an absolute disgrace to offer something like that for so much money, and the chain should shut down. We'll never eat here again.

Very clean and tidy fast food restaurant. Friendly staff.

The quality of the wings was poor. Complaints were not accepted by the staff.

The floor was sticky, the drink dispenser was empty or broken. The food was okay.

BAD... simply disgusting. I was there yesterday with my family. Absolutely unhygienic... NEVER AGAIN

KFC is a delicious place. It was hot inside the restaurant, but there was no hand soap in the restroom. We ate and left.

Delicious chicken pieces.... hope sauce

I've tried this restaurant three times. The staff are very inattentive to customers. If you're not paying close attention to your order, they might get it wrong — and even when you point it out, it takes them a while to admit the mistake. The portion you get in the bucket is about half of what you see in the picture when ordering. I won't be coming back here again.

The worst service I have ever experienced, whether it is at the drive-in counter or inside, the employees are generally in a bad mood, have no desire to work and are very unkempt... On top of that, since KFC is more expensive than other fast food chains, I don't understand how someone can have such bad service and such a bad reputation and on top of that, it doesn't matter when you go, winter or summer, there is no lighting outside... not recommended....

Inside, it smells strongly of deep fryers, and the floor in front of the counter is greasy and slippery. Food is okay. Tables outside are very dirty.

wait 20 mins, even there were only 3-5 customers 💩

Everything was dirty, a lot of waiting, burger was not whole, all parts were in the box

It's good and fast processing of your order you don't have to wait long

Very dirty! Tables not clean, trash lying around everywhere.

The food tastes good but there is often too much rubbish here.

Very long wait. Store was not clean.

All in all, a decent KFC with a full menu. Unfortunately, there have been times when the toffee milkshake was empty or other items were out of stock. Plus, there are the odd bum who hangs around there, begging very aggressively. The last time I was there, they wouldn't let me alone at the drive-thru counter, even after repeatedly saying no.

I do 3 strips + 3 strips free. I don't have free ;(.

I think it's absolutely outrageous how people treat you. You order something, but then you don't get any coleslaw and the wrong drinks. When you call and ask, you just get stupid answers. The meat on the Colonel Original Burger isn't cooked all the way through. I'll never order anything from here again.

Mönchengladbach lights are still on and leave you standing there for minutes to say that it's closed, that's okay 👎👎👎😔😔

Absolute catastrophe, you only get half of what you ordered and then they were so rude and told us on the phone that the delivery company was to blame. Lieferando is only the person who collects the packaging

No, not necessarily, we had to wait a long time for the food... the food was pretty greasy (chicken wings, etc.) outside at the tables, leftover food was flying around like packaging, and there were quite a few people who were also waiting for the food... it's a shame that could be better.

Food itself tastes good. The employees are also nice and you don't have to wait long for the food.

There was a long hair in the burger

Waited 35 minutes even though there was hardly anything going on

The food is cold and the meat seems to have been fried for many hours and has an unpleasant color, the fries are equally cold and ugly in color, I didn't like it at all, I was super happy with the KFC food but it is local, nothing like KFC.

My recent experience makes me leave a negative review - however reluctantly I do. 04/09/2025 - Order for 2 people, over €30 (which is really cheeky), almost half an hour of waiting time and then half of it is missing. The employee barely reacts to my suggestion that something is missing. Then I experience how, while putting together another order, an employee puts a few things in the bag, asks the colleague what they are and the answer is "I don't know". Then why are you tackling it? So that it doesn't end up in the bag like when I ordered? Almost all of the employees speak virtually no German. If there are problems like the ones I had, the shift manager or branch manager must always be called. Overall, a very sobering situation. It is the better location than the two in Mönchengladbach. PS: Mayflies when it comes to drinks? Really people? Then almost all the syrups are empty in both machines?

I recently got a chili cheese burger from KFC to break my fast - no extras, just normal. At home I took a bite and after the second bite I realized something was wrong. There was bacon in the burger - which is an absolute no-go for me as someone who doesn't eat pork. I find this particularly disappointing during Ramadan. I deliberately didn't order any extras, and yet something like this? Very unfortunate. (you couldn't see the bacon from the outside)

I have never seen such a dirty, disgusting store like the one behind the train station in Mönchengladbach. Not only was there food leftovers on the floor everywhere, no, the toilets surpassed everything. Clogged bowl so that all the poop was floating out and in the other toilet I use a women's sanitary napkin open and just on the floor. There is an urgent need for action in this branch!!!!!!

Despite being busy, a positive experience! Since McDonald's was closed today for unknown reasons, KFC was busy. The waiting time was therefore a little longer, but the staff was still very friendly and accommodating. Overall a positive experience – thanks to the team!

I had a very unpleasant experience in this branch. There was a fly in my fries and the meat was undercooked! This is absolutely unacceptable and a health hazard. If you're craving fly fries and raw meat, then you've come to the right place! I have attached photos as evidence and hope that KFC urgently improves its hygiene standards. I definitely won't eat here again and advise others not to!

They work very slowly. Not tasty. I was here for the first and last time. I won't come here anymore. Too dirty! People wait for hours for their orders. That's not normal.

Never again! No soap in men's toilet. Ordered at the kiosk and opted for food in the restaurant. Waited half an hour. My number had disappeared from the display. Asked an employee where my order was. He started right away, but first he had to greet his friends who came to order at the counter. Then he packs everything into a bag to take with him. I didn't feel like waiting any longer. I had already reached my final conclusion. I'll never come here again. One of the two drinks machines is defective, so wait for your turn. This makes food cold. Piece of chicken as dry as Sinterklaas's ass. Burger bun was cold. I just don't know if this is the case, because I never go to KFC. And so there won't be any more. Fast food chain at Google can be deleted. Just a self-service restaurant seems like a better concept to me.

It's ok. They are fast. It hurt a little to sell but I think it's more because my stomach is a little delicate but overall it's very correct.

Well, food wasn't like it used to be. Have subsided. Far too expensive for that. Sorry, I was disappointed, but it fills you up.

The tables etc. could be a bit cleaner. But the staff was super friendly and professional.

You would actually think that you would get the same quality of food in this branch as is usual for other branches of this chain. FAR FROM THE MISS! It can happen that an order doesn't fit. It shouldn't happen that the food doesn't meet the usual standard, but it can happen. If this becomes the RULE instead of the exception, you as a customer should pull the ripcord! HEREBY DONE! Today was absolutely the last time we bought/eaten anything in this branch. The new thick fries weren't even NEARLY done and therefore disgusting. As is often the case, the chicken pieces were so dark and "crispy" that they were only fit for the trash can (they usually have timers on them and are foolproof to prepare, so what happens to the food???). It's a shame about the price we paid for it, but we've finally given up the repeated complaints. We pick up/eat in this branch NEVER AGAIN!!!

I forgot my fries and wanted to kill myself. It would never be the last time I bought anything here again

Yes, of course. Always my pleasure

It's no more embarrassing. You have to pay endless money for it and the order is not even complete. Not recommended!

It would be great if you received all the products you paid for!! Disastrous service on March 3, 2025 at 2:12 p.m

Not enjoying burgers and there are fruit flies flying all over the store, especially at the drinks counter. Not recommended

I can only recommend it, very crispy and tasty 😋

I had dinner there yesterday and sat alone at the table. Then the cleaning lady came, she pushed the other chair against the table so hard that my table banged loudly and my drink almost tipped over. What's that supposed to mean? No respect when dealing with customers. Afterwards I could see that she “cleaned” both the floor and the chairs at the same time with the same broom. What kind of hygiene standards are there here?

Wrong change, long wait, I hate this store and will never go there again. Staff sucks

As always, there were a lot of fries here compared to other branches... Keep it up

Once again completely pissed off, you order a bucket with burgers and what is delivered only the burgers .ok we got the money refunded but something like that shouldn't happen especially since it wasn't the first time. I won't order there again

Extremely deteriorated over the years. the restaurant is completely deserted every time I come here. The employees don't feel like it and it looks like a mess. The main thing is to make the menus 10€ more expensive every 5 days.

Great food as always! Only the staff doesn't seem to know about this stupid ordering process and I as a customer even less!! Very complicated when you have special requests, I'm very frustrated 🤔🤔🤔🤔🤔

Food is OK, just KFC. Store was acceptably clean. The staff were friendly but not outstanding except for one employee who seemed to be enjoying his day. Just smiling and laughing. Otherwise a sweat shop in the system catering. No different than McD or BK.

Food better than any KFC in Germany

Visited Mönchengladbach for the first time today and ordered takeaway. When I got home I noticed that the 2 classic burgers were missing from my original bundle and I only received my additional Crispy Burger, as a side dish I also added cheese and bacon fries, instead I received fries without everything and I was missing The bundle even includes two portions of fries. I think that's cheeky and a disgrace, especially since you're paying for it. I can't go back and say that some things were missing here. I ADVISE EVERYONE WHO ORDERS FROM THERE TO LOOK INTO THEIR BAG. THIS IS REALLY A BOLD RISK AND FRAUD CASE. Next time I will check this on site and if it turns out that the oak mesh is being done again, then I will confront the boss about this matter with legal advice if necessary. OUTRAGEOUS AND DISGUSTING BEHAVIOR.

Relaxed atmosphere but unfortunately often overwhelmed staff. However, it's trying. Food always delicious.

Thank you riad and irfan and saif kfc very nice and food delicious 😋

Lettuce leaf and tomato on burger was forgotten Instead of Zero Cola, I got regular Cola. Fries not fresh. Despite little activity and 3 employees in the kitchen and 1 employee taking orders, we waited forever. Overall it was NOT tasty.

Kentucky salted Chicken 💔😡👎👎👎Rubbish😡😡👎👎👎i need my money back

Terrible service, dirty tables, take away numbering not working, things advertised and paid for not available. Had to serve myself a drink which didn't taste like the pepsi I ordered. Altogether a very grim experience.

KFC is always good, but unfortunately the hot wings haven't been fried well here for a few months

Yesterday at 9 p.m. we were there and ordered 1 bucket with stripes (tasted old and musty) and chicken something with fries (cold), 2 x mayo and 2 Pepsi zero. The staff was rude and unfriendly, the hint that something was missing was obviously too much. The shop was really dirty, the toilets were unacceptable (ladies). An employee pulled a giant garbage bag across the store and left a wet trail of dirt, which stayed that way. I also felt sick after eating... That was the last time I was here.

I don't recommend it, it's the worst I've ever eaten

Once again the very last one! Waited an hour for a little bit of food. Then get the wrong burgers. This was complained about... Then got a cold replacement. Other parts of the order were also inedible. 60% of the €35 order was left behind! Stray screaming homeless people harassing customers in the store. When asked by several customers whether these could be referenced. It says "there's nothing we can do about it". After 5 minutes of screaming, an employee gave the woman money. Instead of a house ban and police. Then you don't have to be surprised if the visitors keep coming back!! Conclusion: We then went over to the Goldene Möwe where we received excellent service and were able to leave the store satisfied!! We don't come here anymore!!

Best fast food restaurant (better than Mecces and BK). Nevertheless, the shop is actually always empty, but you can refill drinks endlessly 👍🏻

Disgusting, simply unhygienic! Garbage and dirt throughout the “restaurant”

The food is always good and the staff are friendly but why are there only light drinks? I'm not going to eat 3,000 calories and then drink Diet Coke. That's really a shame

Everything fine. Eat deliciously. Nice employees.

Almost everyone is more or less friendly. Otherwise, like Kentucky, there is nothing exceptional. 11/01/2024 Update 😂 Prices doesn't do justice to the food. Overpriced to the point of not being possible anymore. The chicken pieces are no longer what they used to be. There are advertisements for Pepsi Lime everywhere, including on the panel where you place your order, then you want to fill up 😂 and there is no Pepsi Lime 😂

Absolute chaos in the kitchen and service. The food only came after 30 minutes after multiple complaints and then by far incomplete. What came was edible... The shop wasn't even full. I don't know what went wrong... We paid almost EUR 50 and ended up having food for maybe EUR 30. Since the lady at the service “meant well,” she took our receipt after 30 minutes and tried to put it together manually. Unfortunately, as I said, almost half of it was missing. Since I had two whiny, hungry children with me, in the end it didn't matter to me. It will take a lot of time before I go there again. I'm just afraid that the kids have worse memories.

Long waiting time, order was forgotten, food only received after repeated requests! Not again!

We wanted to try out vegetarian food and give KFC a chance after a long time. Ordered vegetarian and got meat. Manager was unable to solve the problem or deal with the problem. Horrible experience.

So far ok, but we wouldn't come back anytime soon because everything is more expensive. The competition is cheaper there. It's also stupid that there are only carbonated drinks (apart from still water). Bad for children.

Eat what you expect. KFC was delicious. Fries unsalted but otherwise classic KFC. But every table was dirty. The employee just dances back and forth without doing anything and deliberately ignores all the tables. It feels like you wait forever for your food, but the fact that fast food no longer has anything to do with fast is nothing new

Food is bad, tastes bad, sometimes after washing up liquid I'll never go there again.

Listless employees No table was cleaned Only zero drinks No air conditioning I will never order there again in MG

There isn't much to write about, staff are friendly. Unfortunately, we had to experience the unfriendly staff working here in this KFC.

Trust is good, control is better. Bought takeaway today. It was only when I got home that I saw that two portions of mayo that I had paid extra for were not in the bag. It's not the first time that something was missing there, although I'm only there maybe 4-5 times a year. There is also a piece of meat missing. That's a shame, but I'll check everything on site soon.

Service on the drive was a disaster. Arwgsr you hours. Never-ending staff shortages. Work like snails.

I wouldn't visit the restaurant again. The burger didn't taste good, one piece of meat wasn't cooked properly, the other was too hard! And that on a burger. The fries were soft and fluffy. The price for this service is unacceptable. Almost half of the tables outside were not cleared and wiped down. The service person I dealt with was helpful in choosing the monitors.

We ate there with 4 people and paid €80 for nothing and then the food was rubbish. Afterwards we had a real stomach ache and heartburn, which is not recommended at all

Not really clean, the tables are dirty, whatever was tipped over sticks to the floor. Food was good

Always delicious 😋😋😋😋😋 Update July 12, 2024 The food was again very tasty 😋! Some changes appear to have been made. Apparently we hadn't been there for a while 🙈🤷🤗 On the one hand there are: Food orders can only be made digitally at the terminal. The good thing about it is that you can put together the dishes the way you want, right down to the smallest detail! 😋😍 After completing the order, you can also pay with card at this terminal. But it's not a must. The process is completed when the order is printed. With the receipt you also get an order number, which is then called up and you can then pick up the finished food at the sales counter. As I said, you can pay by card or pay in cash when you pick up the food at the counter. In terms of price, I think it's a bit higher, but I think this is still due to Corona. Everything has become more expensive and that is no different with KFC. We ate the food on site. It wasn't too crowded, there were enough seats. However, I would like to make a suggestion, we sat at a round table with two adults and a child. With two tablets at this table it was a bit tight. A square or rectangular table would have offered a little more space and comfort. But all in all positive. 🤗🥰🙏

I have been living in this area for over a year and every time I feel like eating KFC and go to this place, I promise myself that I will never go there again. Dirty, long wait for order, food incomparable to KFC Poland. Dry chicken, fries without salt. I don't recommend it sincerely.

Unfriendly service, half forgotten, long waiting time and simply inedible.

Last visit it was messy...straw papers on floor, soda dispenser sticky, bathroom stinky. And why don't they offer regular Pepsi anymore...just zero?

What I don't understand: Greasy fast food is served here, but Cola is only available as Zero?

It would be advisable to swing the broom here and there

Toilets stink to high heaven. Only self-service. Only Pepsi light products.

Since the renovation, the rooms have become much nicer and in some cases better maintained, but the general hygiene (especially drink dispensers and toilets) is still not that good. The food is mostly good (with the exception of the burgers!!!) and tastes fresh, service okay. However, the price-performance ratio for a fast food restaurant is no longer relevant, the prices are rising more and more but the quality, especially of the burgers, has declined significantly. That's exactly why I'm deducting stars from the rating.

It's okay, you can go there every now and then But the fact that there are only zero drinks is absolute nonsense Everything comes from the deep fryer but the main thing is to offer sugar-free drinks

The table is dirty The worker does not respond to the request to clean the table The bathroom is dirty, there is no cleaning fluid

It was still a bit raw from them and after 1-2 hours I got a huge stomach ache and didn't feel good at all

Delicious - KFC. I also had diarrhea the next morning, as usual with Kentucky!

It's just kfc 2 drinks machines were not repaired within a week

Didn't order again at the drive in. Someone was immediately annoyed because they had corrected themselves. So far so good, waited longer, received order. My husband said take a look. No, I said with 4 pieces there won't be anything wrong. 10 minutes later.. If I had looked in there wasn't anything we ordered. We then received 30 euros for 2 fries, 2 Coke and 2 bags of meat bites. But none of it was edible... A menu with a burger, a burger extra and a menu with bites were ordered.

Unfortunately not remotely recommended. We wanted to order 1x Chili Cheese Zinger Burger in the menu and 1x Zinger Burger individually and 1x Chili Cheese Zinger Burger individually. The staff didn't know the menu, so we ordered the Zingerburger menu once and 2 chili cheese zinger burgers individually. After waiting for half an eternity, we received completely wrong food, which we returned at the drive-in counter. Then, as we initially thought, we got the real food. At home it turns out that we once had the Zinger Burger in the menu in the bag (see photo 1), which had rotten salad and 2x chili cheese burgers, instead of the chili cheese ZINGER burgers we ordered. The burgers we got also looked rather dismal. Ultimately, I feel guilty for wanting to order something different this time because my friend told me in advance that it would fail because the staff there is always quickly overwhelmed. Well, unfortunately he was right. I thought ordering wouldn't be that difficult with a menu and 2 individual burgers.