Kentucky Fried Chicken in Göttingen

We were there as a group (19 people). We ordered the same meal for everyone. It took 30 minutes to prepare, which we've never experienced at other KFC branches. At others, we've only waited 10 minutes at most. The tables were abysmally clean, and the restrooms were absolutely disgusting.

I was just served by Mithon—a great guy, and I highly recommend the store!

The food arrived quickly, was delicious, and everything was clean and top-notch. All the staff were super friendly.

It was perfect. It was our first time, but it certainly won't be our last! We'll be happy to come every month! Thank you!

I pre-ordered via the KFC app, arrived at the store, nothing prepared, so the wait time was the same as if I had ordered in person. Cleanliness in the restrooms and dining area also leaves a lot to be desired.

The food was excellent, as was the value for money. Service was very helpful, and the restrooms were very clean for a fast food restaurant.

Excellent Customer service and Support

We love to come here very friendly staffs and a good atmosphere the foods also good

The food is very tasty and the customer service is very Lovely.

Woww truly amazing service and so friendly and customer satisfying friendly peeps around there.

Very good food, the staff was also very nice

Always happy to come back..... Simply great. Friendly staff and fast delivery.....

The price/performance ratio is a joke. Never again!

Terrible service. The order was different from what was on the menu, but they refused to replace it. They spent a long time explaining to me that what was on the menu wasn't what I could get. The manager was incompetent. The staff tried to persuade me to eat something I hadn't ordered.

Isn't what it used to be. Shame

Always very friendly staff, and this has been consistent over many years. Great

It's okay. Sometimes it's clean and there's nothing missing from your order. Other times it's dirty and things are missing... The coleslaw is always excellent!

Yes, the food was pretty good, but the drinks tasted a lot like water.

Every time we order online, something is missing from our order, drinks or fries, and no one answers the phone to tell them.

The food is great, crispy and juicy

Very unfriendly staff, a solid 6 as a service provider. The food is okay, but eating there is not a place for enjoyable dining.

If you don't drink, Pepsi ran out of syrups on Sunday afternoon.

The food was salty and not very good in my opinion.

Thank you for your efforts on the wonderful service.

Very good food and customer service

Clean and quick! Staff speaks English too so expect smooth interactions 👍🏽

thank you for delicious veggie and pommes fry. I would like to have halal chicken fry also......

The superb service and the best food , so good location. Over all the best place I have ever I ate

The store gave me a vibrant atmosphere.

Thank you very much for the delicious veggie and fries.....

Great fast food restaurant, the staff is very nice and helpful. Would definitely try❤️

Unfortunately, I can't recommend it. The food is prepared with absolutely no love and no motivation—the fries are floury, the chicken is bland and just greasy. The shop is very dirty, the restrooms are substandard (familiar blood, etc.). It would definitely be better with proper management.

I ate there today. Food was tasty and warm. Staff were fast and friendly. Despite the crowd, it was clean

Good place to visit with friends, all menus are available.

Was OK, nothing to complain about.

The food has gotten a bit expensive, a bit warm, and the drinks taste like water. Try adding iced tea to your iced tea. But the staff are polite and the food is delicious.

After work, I went in to order takeout. KFC is a fast-food restaurant, so I expected my order to arrive quickly. The order was placed at 9:45 PM. Now, as I write this review, it's already 10:06 PM, but I still haven't had anything. The curly-haired girl taking the order works very slowly but finds time to chat cheerfully with colleagues. This kind of service is unacceptable.

This KFC is different from all the others. The fries tasted like old grease. The meat was cold. There was drink all over the floor behind the drinks counter. The cleanliness of the restrooms also left much to be desired.

The food was really not good, I am very disappointed

Never been to such a horrible KFC! Ordered at the drive-thru at 9:16 p.m. and left at 9:49 p.m. We stood at the window for over 20 minutes before being sent ahead. It felt like we waited twice as long before we were carelessly handed a bag. When we asked if that was all we needed, since we had also ordered a drink, we were told that the colleague had already given it to us. After we offered to look in our car, he declined and brought us two cups of iced tea, even though we had ordered two apple spritzers and a Pepsi. When we pointed this out, and also that the contents of the menus were incorrect, we were rudely waved aside. We were told to drive around, "You'll find someone there!" So we parked and went into the restaurant, where they continued to accuse us of trying to hurt them. Because of the whole fuss, €40 was a waste of time, because you can't offer it cold to anyone. Absolutely terrible service!

Its ok smaller sizes but that's happening every where.

We ordered takeout and waited 30 minutes until they discovered our order had been forgotten. Then we received our order, but it was to be eaten in the restaurant. The shift manager was completely overwhelmed. When we got home, we discovered that the fries were undercooked and therefore inedible. Worst KFC in a long time.

We were really looking forward to our visit to KFC. We hadn't been there in a long time. It wasn't very busy. Unfortunately, we received the wrong meal—okay, it happens. So we politely complained. They tried to explain that I had ordered incorrectly. The service employee went with me to the terminal, typed in the order himself, and my (correct) meal was displayed. Unfortunately, the service didn't acknowledge it. I returned the entire order and informed them that we wouldn't eat there again.

A very good KFC. Probably the best fast food restrooms I've ever seen.

Great experience! The food was legendary and very filling! The sauces we ordered were empty, which was disappointing. But overall, I recommend it!

Quick snack, but delicious. The tables are a bit small, though.

Worst KFC I've ever been to. It's been this bad ever since it opened. The chicken is always dry and tasteless, the fries are soggy and not very good. The staff are nice enough, but that's about it. It's a shame!

Yes, the restaurant is recommended

It's not very busy, but it's a shame that I have to communicate with the employees in English every time. It often happens that these parts of the order are missing because it's difficult to understand them. The food is of the usual KFC quality.

Too expensive for the quality offered, fries were very soggy and tasteless.

Today, I pre-ordered 15 minutes in advance using the app and drove to the drive-through, but of course I had to pull over again, like last time, and wait an extra 10 minutes. So why is this option even there? The real reason for the complaint is that although they included two ketchup bottles, they did NOT include any of the three fries we ordered. It's naturally a great relief to unpack the food at home after the drive back and find half of it is missing.

The venue is not maintained and it's very dirty during our visit. Long waiting times.

Good food but totally kaos and nobody that bothered to ask what a waiting customer wanted. Stressed maybe due to lack of staff.

I've been there three times so far. Each time, something was missing from my order. Twice the sauces weren't included, and today they forgot to bring the salad twice. I tried to call to clarify the matter, but that didn't help. Not recommended!

Food as usual at KFC, but unfortunately, we waited 40 minutes for our food. The wait was too long for our two small children, despite the children's play area. The processes here need to be improved, as it was definitely not due to excessive customer volume, but rather a lack of organization.

You just wait thirteen years for your order. I know why I always go to Burger King in the Kaufpark.

Inadequate staff!!! It would deserve less than 5 stars if it could be rated below zero!!! Of three orders made, none were compatible with the products ordered, after spending almost €50 they gave me the equivalent of €30, I went to complain to the staff and they answered me annoyed "what do you expect from this?" I've been eating at KFC all my life, they thought I didn't know what I had ordered!!! Change staff

We wait 35 mins before our order was finish

Menus don't match the menu. Employees don't know the menu properly. Very slow work behind the counter.

Musty shop with not-so-friendly staff.

It's a pity that honest reviews disappear as if by magic

Wait times are far too long. Staff are simply incompetent :)

The food is awesome, always here!

Unfortunately, we had to wait about 30 minutes for our order, which was definitely too long for a fast-food restaurant. As a small compensation, they did offer a cookie, which I thought was kind, but it doesn't change the poor organization. We ordered three different wraps, but they were all packaged the same and unlabeled. This meant we had to open each wrap to figure out which one was which, which was very inconvenient.

Unfortunately, this KFC branch was a bit dirty. The staff was friendly, but I had to wait a long time for my toffee milkshake – about 10 minutes. It seemed to have been forgotten. As compensation, I got a large milkshake instead of a small one.

Der Service war schlecht, lange Wartezeit. Ich hatte einen Toffee Milkshake bestellt, der war aber erst nach rund 10 min. fertig. Immerhin habe ich als Entschädigung statt einen kleine Milkshake einen großen bekommen. 😊 Das Personal war freundlich. Die Filliale war leider relativ schmutzig.

Unfortunately, it takes forever to get your food in this “fast food” restaurant and the order is often incomplete.

No, expensive for that little bit of chicken

I ordered 12 Hotwings and only received 5! Nobody answers the phone, you sit at home hungry!

It's fine for a quick meal, but the restaurant is busy so it can be a bit noisy. It's a bit stupid for people who like to have peace and quiet to eat

Moderate like all fast food chains. I eat there about once a month, always in the restaurant, whichever I specify when ordering and again when paying at the checkout. Partly consciously pointing this out. I always get a take away invoice, which means that the majority of the invoice only shows 7% VAT instead of 19%. The 12% is therefore probably going illegally into the pockets of the franchisee instead of into the tax budget, through which, among other things, our schools and other infrastructure could be maintained.

There is no fast food. Long waiting time, cold fries and the only thing that comes out of the Pepsi machine is water. And that's why I got off the highway.

I prefer the Polish offer, unfortunately the German one does not include Quritto... the most similar ones are wraps and that's it.

Because they were kept warm, the crispies were more like softies and what they call cola I call slightly colored water. This KFC won't see us again.

An employee greeted his friends and then, with his unwashed hands, put together more food for customers... Not mine, otherwise the whole store would have had something from it... Dirty, not tidy and long waiting time.

I was in the area for work and thought it would be a good idea to go out to eat because there was a service force for everything, car counter, food preparation, billing and all that at lunchtime. The screen with the preparation was packed, I myself have 30 minutes. waited. I felt sorry for the woman at times. The owner should be ashamed, as should the managing director who let his employees down.

Long waiting times, expensive, cold food. Orders are consistently wrong.

Yes, it takes a while but always friendly.

Most of the branches are excellent in Germany, except for Braunschweig. The food is old, and I tried Hanover, Berlin, Dortmund, Göttingen, Essen, Düsseldorf, and Oberhausen. They are excellent in all aspects.

If you're very lucky, you'll even get what you ordered. (This has been the case once for 5 visits) Sometimes the service staff can even understand what you want to order. Sauladen!!!👎🏻 Even in English, sometimes communication is NOT possible.

That was the dirtiest place I've ever been in. The tables, chairs, and floor were all filthy...even the men's restroom was awful...I had to ask an employee to clean it... Even a bar is cleaner.

I'm in the hotel next door in Göttingen every week on business. That's why I come here. 8 times out of 10 I get dry, lukewarm or cold fries. You often overlook it because you think it's just the way it is. But sometime is good. After preparation, you place the fries directly in a bag on the shelf, which is then used when an appropriate order has been received. No wonder it's cold and dry every time. 1. It tastes like cardboard 2. you pay €12 for a meal with a burger and a drink and get old fries with it. impudence. The photo shows the rest, which is actually beneath me.

I'm always happy to be there :0)

I was eating there today and there was no reason to say hello or a please and no bon appetit, this order for three was not fulfilled, the three of us can eat at the same time, we asked an employee to give something to wash our table, apart from that, 90% of the tables were dirty from the previous customers, there were three of us and two complained of stomach ache, it was really a bad situation in that time in the room where we were present and the funny thing is that the shop is running, it will never come in again The rollys say goodbye with the tablets full and on the floor all over the food leftovers and that in Germany but you know that from Citizen King. I wish everyone a good appetite

Yes. But you have to watch your food. Because of the stress, the numbers of the people collecting the items are not checked. So it happened that I had to wait almost 45 minutes for my fast food. I felt very sorry for the 2 waitresses who worked there. It was really good to do. Personally, I don't think the burgers are that great - my husband and our friends find them really tasty. My favorites are the mashed potatoes with gravy and the crunchy bites. I also think it's really great that you can put together your own drinks and refill them. I'll give it 5 points. And yes - I'm happy to accept the prices there every now and then.

:Drive in..." worked super quickly and tasted good 👍

High quality food, fast service,very friendly staff

Unfortunately, super disappointed with Kfc, we like to get something in the drive there and wanted to eat inside this time, but no dogs are allowed there, which is why we decided differently. McDonalds and Co are probably a little more open.

It was my first time here and I was pleasantly surprised. The food was really tasty. The breading is super spicy. We'd love to come back 👌

It's all ok. Chicken was tasty and service was quick

Great 👍🏼 Friendly staff and the food was delicious as always 😋

The quality of the chicken meat is inferior, there is a lot of fat under the skin. It used to be better quality. With the price increase, the quality has become worse

I think the picture speaks for itself... By the way, it's supposed to be a Crispy Chili Chees Burger Just in case you don't recognize it 😂

Waited 30 minutes and other people who came later got it earlier

The food is really good and a change from the usual fast food. However, the place is so run down. The drink dispensers were both broken and the staff seemed overwhelmed by every little thing.

You only have to rely on ordering yourself on the monitor. If you don't get any further, you won't be helped. Unfriendly staff, I don't think I'll come here a second time

We waited at the drive for so long and were then put off three more times and repeatedly asked what we wanted to order. Then it took forever until the food came.

Tasted good, but unfortunately way too cold on our last visit in winter. Orders were only accepted at the terminal. Depending on your previous knowledge, it can take time. Drinks can be refilled yourself.

Unfortunately, the coleslaw salad was forgotten when ordering. Unfortunately, one bucket didn't correspond to the one ordered. Unfortunately, a sauce wasn't as ordered. The order was placed online. The salad was also on the bill but it wasn't in a bag. Edit: Overnight my wife developed severe nausea and was vomiting frequently. Apparently there was something wrong with the food. Sorry, that was probably my last visit to KFC. 40.00 € for 2 people, order was not complete and there were also consequential health problems after eating the food. Sorry, that's just an absolute no go!

For a lot of money, a lot of breadcrumbs and a little chicken. That was my first and last time at KFC. My companion knew KFC from before and was also disappointed. Pathetic rip-off.