Kebap-Haus in Bad Mergentheim

Never again! An absolute disgrace! Our visit to Patilla in Bad Mergentheim was a disaster from start to finish. We were there with two small children - and what we experienced was just outrageous! First we had to wait forever for our food. And that with simple children's meals like kebab box with fries and nuggets - what takes so long is still a mystery to us to this day. Completely disorganized! The craziest thing: guests who came after us got their food even earlier than our children with their simple dishes. You're really at a loss for words. Then came the “food”: I had a kebab plate for €13 – okay, that’s it. But my husband had a “grill plate” for €18, and that was the joke of the day: three measly pieces of chicken, a mini leg of lamb (really MINI!) and a tiny roll of minced meat. For 18 euros! That wasn't a meal, that was a bad joke. Brazen to even sell something like that as a main course. And then the absolute disgusting moment: After two bites, my husband finds a thick black hair in the middle of the plate! We've completely lost our appetite. We immediately returned the plate – but what happened? NOTHING. No apology, no word, no compensation. Simply removed without comment. The employee with the long, greasy hair urgently needed to wear a hairnet - something like that doesn't work! Food hygiene is zero. Conclusion: Rip-off, unhygienic, unfriendly, chaotic. We will definitely never come back - and can only advise everyone to avoid this restaurant! I would like to give zero stars, unfortunately that's not possible!