Kaiserkrone in Wiesbaden

A beautiful restaurant, delicious food, a real experience. I felt wonderful.

Always delicious buffet with great service

March 2023 review: The food is good, but the quality varies depending on the number of visitors. Compared to before, it is more and more reminiscent of mass processing and it seems annoying that the waitresses are constantly driving around with trolleys and collecting everything. It's also a shame that the ambience suffers (for example, the aquariums are no longer filled and some of the bulbs in the ceiling lamps are broken). One would wish that there would be a little more attention to detail than focusing on sales and high guest numbers. Above all, the service is subpar when the house is full. Sometimes it takes 1 hour for drinks orders. Savings are being made in the wrong place. Update (02/09/2025): After being a loyal customer there for years and eating there today with my family, I have to say that the quality of the food has suffered greatly. The buffets are now set up carelessly and tastelessly, the lack of cleanliness everywhere is obvious and the guests only serve themselves for quantity instead of quality. The staff is bored and can't even force a smile even when you're being brought to the table or collecting your plates. The service is sometimes hard-working but above-average unfriendly. It now looks more like a school cafeteria than a restaurant. Since the food here also suffered, it was my last visit and I can only recommend that to everyone. For the money per person per menu you can eat much better elsewhere. Nothing has changed in the ambience, on the contrary - everything is the same and really old and outdated. No money has been invested here in recent years. The serving trolleys are in the way and the constant squeaking of the clearing trolleys is annoying. Nothing remains of the beautiful restaurant from a few years ago other than mass production at a high price level. Too bad

Great Chinese Restaurant! There's a lot to choose from, it's always freshly refilled and it tasted good. Gladly again

The restaurant could be decorated and lit a little nicer, it is more cool than cozy. Food is okay, but I would only go there in the evening as the selection is much larger. The fresh food is delivered by robots, which is nice... but sometimes it takes too long and then arrives cold. It's best to avoid toilets, of course the employees don't leave the toilets like that, but then you just have to look more closely.

In any case, if there isn't enough choice here, it's your own fault. Very attentive staff

I was there on a Monday evening during the week. Definitely not recommended if you're there for the ambience. I have no comparison to how it looks on the weekend, but I could still imagine that it looks better at weddings. The lights were terrible. Bald and clinical. I know from restaurants, especially Asian ones, that they use warm, yellow, calming lights for the ambience. But here, as I say, only clinical and glaring ones. Even though it was Monday and there was hardly anything going on, the replenishment of food at the buffet took far too long. The taste didn't blow me away either. It was okay. However, the cat robot that brings you food was cute and a highlight

Very nice service. We celebrated our birthday and there was even a present. ☺️

Too full, mass production, lamb chops spoiled my entire appetite,

We were always very satisfied with our visit. We also found the new robots that bring the food pleasant. We'd love to come back.

We always enjoy going there. Fresh products and good price. Nice employees.

Large buffet with all sorts of delicacies. Delivery partly by robot😁. Exciting story.

We were there on a early Saturday night. It was super crowded and loud. Food tasted all the same!

Food is very tasty. Unfortunately we had to wait a long time for our drinks, but otherwise the service was perfect. And well it doesn't look super modern in there but it doesn't look run down, just a bit dated.

As always, delicious food with an adequate selection. Definitely worth the money. But if you like ambience, you're in the wrong place here. Overall, you have more of a feeling of traveling by bus. The staff are attentive and if you bring nice company you can have a nice time here.

⭐⭐⭐⭐⭐Everything is very clean 👍All dishes taste great 👍Everyone is very friendly 👍in short the rating is A1 + 🇷🇺 ⭐⭐⭐⭐⭐Hepsi çok temiz 👍alle yemekler harika 👍 Hepsi çok dostça 👍Yani A1 sınıfı + 🇹🇷⭐⭐⭐⭐⭐ كل شيء نظيف جدًا كل الأطباق مذاق رائع 👍 الجميع ⭐️⭐️⭐️⭐️⭐️ودودون جدًا A1 + باختصار🇸🇦 ⭐⭐⭐⭐⭐Alles ist sehr sauber 👍Alle Gerichte schmecken super 👍Alle sind sehr freundlich 👍Kurz gesagt ist die Bewertung A1+ 🇷🇺

Unfortunately the food has deteriorated because we always enjoyed going to the buffet there. The food was almost cold and the chicken dishes had an off taste. My girlfriend had stomach cramps afterwards and I had diarrhea. We won't eat there anymore.

We were there for the first time. Everything was great.

I had several pieces of sharp metal in my soup and injured the roof of my mouth, causing my mouth to bleed! Even though we told several employees, no one cared and the soup wasn't replaced either! There was no apology or discount or anything like that. We received the wrong plate for the fried dishes. We ate it anyway. When an employee came a short time later, she took the plate, which was already 1/4 eaten, away from under our noses and brought it to the correct table. The rice was empty almost the whole time and the chocolate fountain was no longer there either. I have to say that I used to enjoy being here. Just this today?! That was definitely my last visit. This is no longer worth money to me. In the picture you can see a small piece of metal (we gave the others to the employees to show them because we didn't feel like they understood what we were trying to convey to them). One of the pieces was twice as long.

OK, it used to be better, unfortunately they ask for a tip when paying. I didn't think it was okay. If I want to give a tip, I'm happy to pay it, but that's absurd when asked.

In the usual good quality, it's not a high-flyer but it's all good so far. However, the prices for children are high. Everything else is fine.

It is a beautiful experience, worth trying, you pay at the end, the consumption costs 24 euros and you eat as much as you can, you can find a varied range of food, from chicken, pork, to seafood. The robots walk among the tables and bring the food that you want them to cook it for you! An interesting experience!

Extremely unfriendly staff. Never again. 😕

The warm dishes from the buffet were too cold...

Went there for an all you can eat lunch on Christmas Eve and I was full after 3 plates. The constant request for drinks was a little annoying, otherwise the price was good and there were enough parking spaces on site.

It was better, we were there for lunch at the buffet and also had Mongolian food, there is a lot of choice for the food but everything tastes the same somehow, the breading on the fish was over salted, I would say the quality has decreased, but that's not the case every day the same maybe we had a bad day

We always ate there often. Recently we are no longer allowed to bring our small dog with us. Whatever the reason, he's lying under the table and sleeping. Apparently you earn so well that you can choose your customers. We wanted a table for 6 people - then we'll just go somewhere else where dogs are welcome. The restaurant saw us for the last time!

Just dimensions instead of class..wallpaper is coming off the walls..food is under the tables..dirty appearance..super loud..guests are behaving in an impossible way, leaving behind fully loaded tables and no behavior...We were invited... private, no thanks

I visited the store with 5 friends. Was a big mistake. If you leave out the strange types of meat like camel, kangaroo etc, which were probably transposed for weeks and are already inedible. And ignored the incredibly unsympathetic employees who watched us the whole time we were committing a crime. The store is actually quite good. €4 for 500ml of water is also clearly exaggerated. We also found hard objects in food, which shouldn't have hard objects in it... If you have gastrointestinal problems and are in a bad mood, this shop is highly recommended. If you want to eat something delicious you should PLEASE visit another shop or simply buy ready-made pasta from Rewe. Worst visit of my life, never again!

We arrived and were shown to our table. Afterwards we should pay directly without eating or drinking because that is normal. But we were the only ones who were treated like that because we have dark skin. After consulting with the employees, this is normal for non-regular customers, but we only observed this in our case. Food wasn't particularly good and the atmosphere was very bad. I won't come back here and wouldn't recommend it to anyone.

Super nice staff and delicious food, the price is right

Had lunch there at 2 p.m. and finally stopped vomiting at 10 p.m. never again.

We were there on a Saturday evening, it was full, but we had reserved and were able to go straight to our table. The service was friendly and took our drink order quickly. The buffet was plentiful and the mix was good. Always filled up quickly, no idling. We were very satisfied. The selection of fresh meat was good, we missed tofu. Everything else was great. The highlight is the robot that delivers the plates!

Delicious buffet, service makes an effort but perfect is different. It definitely does what it is supposed to deliver in this category. I love it

We were there for the buffet lunch. To put it simply, the selection was slim. The glass that my Coke came in had leftover lipstick from the previous user. The waitress reacted in an annoyed and unfriendly manner and I was given the same cola poured into another glass. I didn't drink these. We still had to pay them... The food wasn't good for a buffet. Lukewarm, not a particularly good taste and, as already mentioned, not a large selection. We definitely won't go there again.

Great meal. I really like that you can already see everything cooked and put in as much as you need and what you want. Or take it raw and the chef will cook it in front of you, and then the cute robot cat will bring it to you. We love visiting this restaurant with the whole family.

Once and never again! Unfortunately, everything tastes like nothing except the ice cream. I also find it unhygienic. Not recommended

When R2D2 brings the food, the younger guests are particularly happy. We like to come by every now and then because the price/performance ratio is right here! The buffet is well stocked and leaves nothing to be desired for us.

We have been regular customers for months and have always been satisfied, but when they only saw us we were always greeted unfriendly. Today was the first time we had something to complain about with the food. Staff very unfriendly. Children undesirable. The broom and shovel + a wet rag were always provided at the table. We had to pay the full price for a child even though he hadn't eaten anything. That was the last time China crown!!

Absolutely last shop! We enjoyed being there for months and were loyal regular customers. Due to my daughter taking new medication, she has no appetite and therefore doesn't want to eat anything there. Nevertheless, I had to pay the full buffet price of €17 for them, saying they couldn't control it! An impudence and zero child-friendly! We were always put in a separate room away from everyone because our two small children would be a nuisance. We were also given a broom so that we could sweep up anything our little ones dropped ourselves! We will never leave a cent there again!

In itself very good with a large selection, but the price is relatively high with the drinks later

Mass instead of class. The food is okay, but if you don't intend to eat the buffet by the plateful, there are better places. In particular, the salad buffet is better, even in every 3-star hotel. The desserts are too sweet, I can only highly recommend the sesame balls.

The buffet is delicious and there is something for everyone.

We always take a long way to eat there but it's definitely worth it to us. Great ambience, the service is great and you can have a great evening there.

Food was good. Service was very unfriendly. Here, eating in a restaurant is not an experience, but a business deal…

We arrived early on a Wednesday evening and were surprised at how busy the restaurant, which had opened just minutes before, was with its €24 all-you-can-eat buffet. Two cold drinks were ordered from the friendly service and then we went to the very extensive buffet. And here I waver a little in my assessment of the quality of the food. The selection is very large, but with such a large selection the quality of the food sometimes falls by the wayside. The salad selection was fresh and tasty, and we also enjoyed the sushi preparations. The breaded treats tasted quite good, but that is often the case with well-breaded food. Mine was chicken with pieces of cartilage. Otherwise, there is a huge selection of cuts of meat and fish that you can have prepared. Whether you have to eat shark or zebra in Wiesbaden remains to be seen. We didn't have any meat prepared, but made do with warm dishes at the buffet. I would have liked a little more flavor in the main courses. I couldn't eat dessert because I was so full. But here too the choice was tempting. The visit ended with a fortune cookie. Very large, bright and clean dining room. The sanitary facilities were also clean, but it is always a bit unpleasant that you have a strong smell of food in your clothes after visiting restaurants like this, which is of course due to the open grill. Everything was fine and for the price the restaurant leaves a lot of people full and happy.

Correct place and everything according to the price

Unfortunately very disappointing!! There were very few options and the food wasn't tasty. a lot of fried frozen goods. There is no dessert such as ice cream and cake in the lunch buffet. Unfriendly staff, no feeling of welcome.

Better for lunch than dinner as the lunch price is great. Large all you can eat buffet with many different Asian dishes as well as sushi.

We've eaten here several times now. The food is always very tasty and sufficient, but unfortunately it is no longer warm enough. The service isn't that friendly either. You are pressured into giving tips because it is supposedly common practice. But it's nice and clean and there are enough parking spaces.

It was super tasty, very nice and presentable, thank you very much.

We went to the lunch buffet...plenty of choice...refilled quickly...service staff are nice and attentive

"I was very disappointed with my visit to the China Krone restaurant. The food didn't taste good at all and all the food was eaten away. There was little choice and it wasn't refilled. It smelled and was unhygienic. The service was bad and I felt I felt uncomfortable because I was constantly being stared at. In the end I was even forced to give a tip even though I didn't want to without asking me first!

We were there for a buffet lunch on a Friday. It was nice that the grill was on, we personally wouldn't have needed it at lunchtime. It was a shame that there was no ice cream for the kids. We were satisfied with the taste. The delivery of the grilled food was a highlight for the kids, but it took a little long. We are happy to recommend Chinakrone, even if there was no fortune cookie or nightcap.

Very run down, the food doesn't taste good and seems very uncomfortable Staff very unfriendly and overwhelmed.

Snapshot Oct 24. There for the lunch buffet. €16 including Mongolian grill. That's from Wednesday to Saturday. On Mondays and Tuesdays there is a buffet for €12. The selection of warm dishes is more than sufficient. There is also a nice selection of desserts. Everything in the premises is as you would expect if you enjoy Asian cuisine. Sufficient parking spaces are available for barrier-free access and the restaurant can be reached in just a few steps.

There were very few options and the food wasn't tasty. In the lunch buffet there is no dessert such as ice cream and cake (there was fruit without chocolate), unfortunately very disappointing.

It's better to book a table in advance. Super tasty and a servant brings the previously selected ready-made food to the table, see photo

It was very tasty, good portions and the buffet was also impressive. The robots that bring the food are of course a highlight. Only the room wasn't mine. Too big. I love small, manageable places.

Lots of variety. The fried rice is boring, but the rest is good.

China Crown – Unfortunately a disappointing experience We have been to the Chinakrone several times, but after our last visit it was clear: that was the last time. The condition of the guest room was appalling. There was hair and leftover food on the floor under our table - it seems like they don't clean properly after each guest. The sanitary facilities were particularly disappointing, as they were in an unsustainable condition. Plates, glasses and cutlery also appeared dirty, which significantly spoiled the enjoyment of the meal. The drinks were carelessly placed in the middle of the table without any concern for the guests. Overall, the service seemed very hectic and impersonal. An employee collected the plates at high frequency - you had the feeling that the focus was only on the mass and not the guest. The whole thing was more reminiscent of a canteen than a restaurant. Overall, unfortunately a big disappointment and definitely the last visit for us.

Experienced, discreet service, food sufficient, filling...

The service seemed unmotivated and not really courteous. The food was okay, although you had to point this out several times when paying, even though it wasn't busy. In addition, you were looked at strangely if you didn't take the expensive buffet and instead ordered something smaller.

The staff are very rude and unhygienic don't wash hand after use of washroom and mix up orders and mix up grill spices into other ones and the bill is also wrong as we ordered in mittags buffet bad refills .

The employees are very rude and arrogant, So you don't even wash your hands after cooking, the food is neither prepared properly nor filled, the grill is often mixed up at the tables and the choice of seasoning is not taken into account - there is way too much salt. (Do not recommend)

Large selection, good value for money, friendly service.

I celebrated my birthday there and it was really nice. The selection was great and you can't complain about the taste either. A waitress also came to our table with a flower-shaped candle as a birthday present and I thought that was really sweet 😊 What I liked best was the chocolate fountain where you could hold fruit underneath it I would definitely celebrate there again and eat normally 👍

Everything excellent. Very welcoming and clean. The food was delicious.

Unfriendly, dirty, overpriced, the words are missing, normal, you have to send the health department over.

Always happy to go there. The buffet is delicious

Price-performance ratio fits. Unfortunately there was no roast duck. The quality of the food was better. Some dishes are brought to the table by robots. This is a highlight for children.

Very nice to eat there. We love the evening buffet, it has the largest selection. My son likes the robots that bring the fried food to the table. It's usually very full, so it's always a good idea to make a reservation.

Very tasty and nice atmosphere, I recommend visiting

The lunch menu is somewhat limited, but it also costs a lot less. The food was, as always, very tasty.

There were 6 of us eating there and it was simply delicious. We ate from the buffet It was fresh, warm or cold and really tasty and it was always refilled. The raw vegetables and meat that you can choose are freshly prepared and brought by the robot, which is a cool highlight. Ambience very nice. The staff was also ok, some were nice, others not so much. But empty dishes were always cleared away quickly, for which we were always happy to thank you. Simply great

The food is very tasty. A wide selection of dishes for all tastes and ages. Adults are satisfied, children are delighted. Worth every cent spent.

A great buffet. Wed-Sun Mongolian buffet with a huge selection.

great tables with a rotating center, very good food

Almost everything tastes delicious. It used to be better. But the service is good. Today the lamb was roasted dead and hard as leather. Too bad

We were there, the waiter was rude and not friendly, no respect for families with children and the price is not right as in the menu especially for buffet they ask for extra money on the bill and was unbelievable and the waiter just says after we pay that not welcome next just. Hopefully you are not complete with children. Not recommended. Never again

I have to say the quality has deteriorated significantly 😞 I've been a customer since day one and I can judge that.

The waiter is not friendly and angry Of course not again

Huge selection of food. Food was good, prices for children were extreme! Demand full price at 11 years old?!? Here families are punished whose children eat “normally” compared to those who fill their plate and then leave it. Very large restaurant, therefore uncomfortable.

Delicious! With a lot of choice and something for everyone. Even the dessert is overwhelming! Fresh fruit, baked bananas, cakes, ice cream, even soft ice cream are available!

Today we went to this restaurant from another city because we heard about it good but unfortunately the man who worked there was awful, he behaved very bad and impolite and very rude and I don’t know whyyyyy?!we came back home don’t eat anything

Everything was delicious and the service was super quick

We went to the Chinakrone Restaurant for lunch, but we weren't satisfied. The grill area was not what we expected, and Nutella, sweets and ice cream were not included in the lunch menu. The quality of the grill area and the unfriendly service also did not meet our expectations. The restaurant is therefore not recommended.

Very very rude staff treating people bad looks bad to people the toy machine in entry 2 euros but doesn’t work i think in purpose the money get blocked inside they didn’t want to solve it simply don’t care never coming back 0

Very tasty and diverse selection. Sushi is very tasty and the freshly grilled meats are of high quality

Buffet is maximally safe for German taste buds, and the scope for taste in the Mongolian grill is correspondingly limited. Otherwise quite OK, but Chinese flair only comes through to a limited extent.

I was there with my husband on Saturday (August 3rd) and now had to use the two days to get back on my feet. After I ordered the dinner buffet, I noticed that night that something was wrong. Fever, chills, diarrhea and multiple vomiting. I still have the symptoms after 2 days (food poisoning)

Great food, nice service! The operating robot, which sometimes serves a cocktail with a “Happy Birthday,” is a practical and amusing gadget

Unfortunately, it's fading more and more

Never again. Offer all you can eat but everything is empty. After half an hour of sitting still nothing was refilled. And a very unfriendly staff. Paid in full, nothing eaten. 0 stars

Our favorite restaurant, eating there twice a month is a must. Huge selection at the Mongolian buffet, even with the before and after meals you are always faced with the question, what am I eating today... the staff is super friendly “Especially Ms. Yi,” who always greets everyone personally and always has a kind word to say. Thank you to the entire team.

I'm just saying it's bad. You can't call it a buffet. Everything was empty and still wouldn't be filled after half an hour. When nuggets came after 30 minutes, people jumped over it because there was nothing there again. In the end we didn't eat anything and still had to pay full price. Because there was still time and we could have waited until it was refilled . Staff unfriendly.

25 eur for all you can eat dinner buffet. Ordering a drink is a must.

Unfortunately, I find the restaurant very unkempt the last few times. At 12 o'clock the floor around the tables was dirty and there was leftover food lying around! 😲 The tables weren't clean either. As I said, this wasn't the case just once! In my opinion that's not possible at all! 😱 The buffet was neat and well filled. The waiters were also polite.

What a delicious Asian buffet. Everything was very rich. We will be back.

Were there for the first time today. We liked it very much. Had buffet. The buffet was very rich and varied. Very good selection of sushi and many types of meat. A nice gimmick is the robot that brings the freshly prepared food to the table. We'd love to come back.