Jim Block Dammtor in Hamburg

Hamburgers and fries are delicious

The prices are really excessive for a fast food restaurant

Food is good, prices are average to expensive Changing lunch menu under €10

Very disorganized and unfriendly/incompetent staff. There were two of us there, me and a friend. Everyone ordered their own food, my friend was served, his food was therefore in the order, and after that no further order was taken for fifteen minutes. So we didn't eat together, but one after the other - he was already finished and I hadn't even been able to order yet. And when I commented on the spot that I found it rather suboptimal, I was insulted. We will NEVER enter the store AGAIN.

Completely disinterested employee who took the order incompletely and incorrectly and then became mushy with the resulting complaint. As a JB regular, I actually know it differently. Very annoying!

Beautiful large tables, operating terminals, delicious food - perfect!

The quality of the burger is top! The price-performance ratio remains unbeatable!

I like it here better than on the Jungfernstieg

People take forever at the ordering terminals, it's not that hard

As always, I ordered a mushroom burger without sauce and cheese, the first time I received a mushroom burger with sauce and cheese, returned it, received a mushroom burger without sauce and cheese. The atmosphere is very sober.

Im always very happy to go there, i like Jim Block since the first day, they have opened up in Hamburg. Depending on where I use to live, i have eaten visited several Locations and today I ate at the Opera House. I give only 3 Points for the "Food" though it was tasty like always but I have to admit, I feel betrayed a bit and soon I will bring my portable scale with me - cause the last three times within last 3months I really have the feeling, I did not get the 160gramm patty but the 125gramm patty instead. I eat at home the Block House Patties as well and I love to make my own patties and I have a good feeling for minced meat ;; Will bring my scale next time - beside that.... it was very good as always and the most beautiful woman in hamburg works there...so im always happy to see her. So lovely.

The Jim Block is the little brother of the Block House (steakhouse) and specializes in burgers. Despite system catering, the meat quality is very high quality and delicious. The selection of burgers is varied. Unfortunately the salad was a bit monotonous and had relatively little dressing. The portions are small. The service was quick but it wasn't that busy on Saturday. There is a lunch menu during the week (under 10€). A real alternative to the well-known US chains. It is my taste and is based on a personal and neutral experience.

Everything ok, but just very average.

Today was a quieter day for once, but as usual it was quick, tasty and cozy

Food very tasty 😋 and nice staff, ambience is also good because the restaurant is very new.

The employees are apparently not well trained and completely overwhelmed, the dishes pile up and get cold

Apparently there was more going on than usual, which is why the entire kitchen and serving system collapsed. Of course, no one understands the German-language calls for orders. Anyone who has thought about this concept should be ashamed of themselves, apparently you can only go out to eat here when no one else is there. I have no idea what the burgers are like and I won't find out anymore.

At peak times there are far too few staff, only two ordering machines, there are currently at least 12 orders waiting in front of me... and no monitor with a display, instead it is shouted loudly. The food itself is always good, but waiting so long is really boring and not worth it. Edit: after almost 30 minutes of waiting, we stop after we found out that there is currently a waiting time of almost 50-60 minutes.

Nicely done, tidy shop, unfortunately there are now also ordered terminals here. There is still a classic counter cash register, but it is somewhat hidden.

We waited over 40 minutes for 2 fries. When we asked, we were told curtly that it was order by order. However, several people who ordered after us got their burgers before us (you can see this from the times on the receipts and the order from the table next to us was placed 10 minutes after ours). The fries were OK and we got a side of fries as an apology, but I still won't go back.

Restaurant doesn't vibe. Mediocre burger with nothing special about it. Grotesquely overpriced at €18 (2 extras, thanks for the tons of fried onions).

Light and shadow. Ambience better than in Bergedorf. On the other hand, the fries were all significantly older and, like all citizens (!), lukewarm. With 2 hungry and crying toddlers, I didn't have the desire to bring everything back.

I recently visited Jim Block in Hamburg with some friends. We sampled the kimchi and BBQ burgers, and both were quite delicious! The atmosphere was cozy and inviting, creating a wonderful setting to relax and enjoy a meal. However, I believe the service could be enhanced to further improve the overall experience. One suggestion: it would be delightful to see a signature burger inspired by Hamburg featured on the menu. This could add a unique local element and attract even more patrons. I look forward to returning!

The food is always prepared super quickly but still fresh. One of the few Jim Blocks where it's not super crowded at lunchtime! It's always clean there, in the restaurant and in the toilets

Visited JB again after a long absence. I have no regrets. The mayo and fries are still world class in my eyes (and mouth 😅)! I only knew Jim Block's burgers, so I had to try the Philly Cheese. In terms of taste, it hit the mark, but unfortunately the consistency wasn't my cup of tea. In terms of taste, I would compare it with the Chilliese from BK. Unfortunately the bread was soggy that when I had the PhillyC. If I wanted to take it in my hand, everything would have fallen apart. So I only had the option of eating with cutlery. The ambience is worth highlighting in this JB, as most of the branches are not so open (high ceilings). Everyone as they like it. I liked it! See you soon

The best Jim Block branch in Hamburg. Staff are very friendly. The food is very tasty and the quality is very high and there is a very nice atmosphere.

Delicious burger and crispy fries, clean and tidy and super fast service

Probably the best JB in Hamburg. Beautiful interior with great pictures of Hamburg. Food is good but not crazy. Jim Block stop. Great for a quick hunger pang with friends. Price performance is good

Very good restaurant, delicious food just a bit expensive.

The last time I was here was before Corona and I really wanted to try the loaded fries - I wasn't disappointed! They were so delicious! The burger was still excellent. The store is neat and clean and the employees are friendly.

I ordered something to take away. It was also quick, unfortunately I didn't look inside and found in the hotel that the mayonnaise and salad were missing, which was very annoying. The citizen and the fries were delicious.

The hamburger was great, value for money was good. Go to Jim Block. A thousand times better than McDonald's

The patties from the vegetarian burger and also from the mini burgers were a bit burnt and the fries were soft. I used to go to Jimmy's Burger more often and always enjoyed eating there. I was disappointed here today. Since I was in a bit of a hurry, I decided not to complain.

The shop is still open but apparently they only have fries left. It's your own fault if you clean everything 15 minutes before closing. Bad service.

The best burger is the REGIONALE! Absolute recommendation - at Dammtor it is also grilled by hand - at other locations a robot already does this, which doesn't taste good at all because the machine doesn't know when the meat is perfect... I had a salad with falafel today - The balls tasted very tasty, I really liked the recipe, they were nice and crispy and deliciously seasoned! The salad was a joke, a few lame leaves thrown together carelessly. The biggest disappointment, however, is the AMERICAN DRESSING - it is no longer like it used to be, nice and thick and creamy, but as if it had been diluted with water and has no taste. Jim Block is finished, the trays are all broken, cracked, chipped and you'll get hurt if you're not careful! I also stuck with it when it came to clothing. Sorry, it was the last time we were there...

The tastiest burgers, very good service, friendly staff, short waiting time👍

Best burgers 🍔 in different variations and best fries 🍟 + salad 🥗. Various side orders such as original block bread possible. Order at the machine! Lots of seating outside too!

Ordered burgers. Absolutely bad. Old salad, too much burger sauce. Delivered upright. Packaging including bag soaked. Inedible!!!!!

Just good meat and hamburger place!

Very nice, really amazingly cozy restaurant (more like fast food) eat there after 5 minutes and it was really delicious. I can recommend it

But that was a lot quicker folks...

Delicious and inexpensive food.

Pasé por un almuerzo rápido. Hacen una buena hamburguesa con papas fritas. También sirven refrescos de gran tamaño (a diferencia de las pequeñas porciones caras en la mayoría de los restaurantes de Hamburgo). Es un buen lugar para una comida rápida. Tienen muchos asientos y también sacan órdenes.

Gute und leckere Burger Auswahl, nachhaltig mit festem, wiederverwendbarem Geschirr, angenehmes Ambiente zum Essen, saubere Toiletten.

I enjoyed the food very much. The staff was nice and I will come back because the food is good, tasty and genuine.

Burger was good, the side dish was potato with curd, so well

The price-performance ratio for the Cesar's Salad was miles apart. Green lettuce leaves, 4 (counted!!) cherry tomato halves and French dressing and a handful of croutons. I know Gran Padano grated - here the cheese was pulled over the garlic shavings twice. Was hardly detectable in the salad. I was still annoyed about it the next day.

Ich war noch nie in einen Jim Block Restaurant, mit einem Freund hatte ich mich neben der Oper hier verabredet. Das Restaurant war am frühen Abend noch sehr leer. Eine kleine Karte mit verschiedenen Burger erleichtern die Auswahl. Ich bestellte einen BBQ Burger mit Pommes. Diese Pommes haben mich echt überzeugt, die leckersten die ich in der System Gastronomie gegessen habe.Wirklich sehr gut, auch der Bürger mit seinem Rauchigen Geschmack war sehr gut .Also mich Hatfield Block voll überzeugt und ich werde bestimmt auch in Zukunft noch mal wiederkommen. Mit freien Parkplätzen sieht es hier schlecht aus, aber es gibt ein Parkhaus in der nahen Welkerstraße. Hier kostet aber langes parken richtig Geld. Aber die U-Bahnstation Stefansplatz ist nur 2 Minuten zu Fuß entfernt. Ich kann Jim Block voll empfehlen.

Super child-friendly, delicious fresh food. I just don't agree with the prices.

We were traveling and hungry. Then we discovered this Jim Block, which was pretty empty, which was fine because we were a little pressed for time. The store looks good, decorated in harbor style. We ordered through the terminal, 2 menus, because the individual burgers are almost as expensive. There were 3 people behind the counter, 2 in the kitchen area, one in the serving area. None of them were really friendly. The people in the kitchen area don't wear gloves, not very hygienic as they come into direct contact with the food. The burgers were bland and cold, and you could hardly taste the famous sauce. Too expensive and not nice, I would rather visit the shop on Jungfernstieg

Looks really cool and this cheeseburger is out of this world

A decent place to grab something to eat, right next to the State Opera, even if burgers are on the menu. 😋

Standard Jim Block. Food is quite good, unfortunately a bit expensive. The staff and ambience are always quite good.

A delicious burger chain as an offshoot of the Block House Steakhouse. The selection is good, the food is fresh, plentiful and tasty. Overall, it's a bit too expensive considering it falls more into the snack category. The atmosphere is nice, but it doesn't really feel like a restaurant. However, you should know this beforehand and therefore not expect anything else. If you take that into account, you'll still get your money's worth here. There is a point deduction for the surcharge for regional meat, because the difference to normal meat is very unclear. In addition, €2 extra for regional meat for a 160g patty is quite a lot considering that this is a mass-produced chain.

For me the best Jim Block in HH. Special greetings are given to the Indian employees. You make the restaurant our home for us taxi drivers. You're doing a great job.

Really delicious burgers and fries. Like homemade, served on real plates with real cutlery. Affordable at around 14-16 EUR for the menu. Anyone who wants to order at the terminal (card payment) must be able to read English. Funny: the order is given a Hamburg street name. It will be called when you can pick up your order. Fast (self-)service. Ambience airy, pleasant, clean. There are no parking spaces in the middle of the city near Jungfernstieg. More for meat eaters.

Prices rose sharply. Not even mayo or ketchup in the menu. Food top. Only one star due to the Maya affair. :-) Good, friendly service. Big clean space. Typical Jim Block.

Employees do not adhere to the Infection Protection Act and are very slow. 20 minutes is really an absurdity for a mini cheese to take away.

Everything always goes well for me when I'm there

One of the best burger restaurants in the area. Now has become a bit expensive. I love the chamignon burger (I add one portion of pepper to it), with either beef or chicken. Also a very good baked potatoe with sour cream. It's stupid that they do offer salad, but not as a side dish in the menu.

Absolutely average quality, if not a little below. 😕 Given the price-performance ratio, you can definitely expect a lot more.

I used to like the food here better. I was missing salt and when I asked if I could have some I was told that they had run out of salt..... What else is there to say? Luckily there are good burgers around the corner.

Prices have exploded, the burger buns have seemingly halved. Overall, a lot less.

The food was great and came in a large and filling portion. The prices were moderate (around 8-10 euros for normal burgers and 15 for meals) but the taste and size of the food made it worth it.

Delicious hamburger in Hamburg. Clean, nice staff and right beside Operahouse

I was here on March 20, 2024 and ate on site. I ordered a steak sandwich. Ordering was good and preparation was relatively quick. I got it without jalapenos even though I didn't order it that way. I didn't get the Jim Block sauce that I specifically ordered with it either. When I asked for the sauces I ordered, I received a transparent plastic cup with the inscription 03/19. I was surprised that the sauce is no longer served in sealed bags and hopefully the date noted was the production date and not the expiry date. For a menu price of around €20 I would have expected more. All in all, I will not visit this branch again.

Decent prices for decent burgers. The JB Cheese was tasty. Very friendly front office. Recommended for quick enjoyment.

Super quick restaurant for lunch. Price performance top. I've never had my food so quickly.

I'm absolutely thrilled with my first stop when it comes to good burgers in Hamburg. Not a bargain price, but great quality..

- We had three burgers. One vegetarian burger had the veggie bun burned. The other food was OK. After returning the veggie burger the other one was squashy. - Atmosphere/service: Jim Block provides reusable packaging by vytal. However, after asking how the process works, installing the App, fiddling together with the service how the process works, the food was already packaged in disposable packaging. I read in news that the German industry says customers do not want reusable. In this case the industry is the problem. - Service 1: the service tried their best. However, the workflows were not known/trained for disposable. Also feedback telling me to next time say right away to use disposable I take, but only insofar that there is no customer workflow described in the restaurant. - Service 2: After returning the burned food apologies were given.

Wir waren schon häufiger im JB-Restaurant neben der Hamburger Staatsoper. Dass dort nach Conora nur noch wenig los ist, bedeutet: keine lange Schlangen und kurze Wartezeit. Leider ist dieses das einzig Positive. Die Tabletts werden nach der Bestellung vorbereitet, nach 10-minütigem Warten sind dann die Getränke lauwarm und die Kohlensäure ist versprudelt. Die Pommes (schlechte Qualität) waren kalt, der Champignon-Burger okay. Die (neuen?) Buns schmecken nicht mehr so gut wie früher. Dafür sind die Preise inzwischen so saftig, dass man auch gleich in ein "richtiges" Restaurant gehen kann. Schade. Für uns wars das!

It's a normal burger with crazy prices. Menu for around €16 It wasn't a wow experience, you can get it somewhere else. Still tasty and ok

I ordered delivery. Was delicious. Burger was tasty and made well. Fries were still Hot and crispy! Well done.

Significantly tastier and fresher than other well-known fast food restaurants. The ambience is also very nice. As is usual in a big city, the prices are on the upper side.

As always, very good food and nice atmosphere.

Good, quick food. Courteous service from shift management. We'll be back, thank you very much!

Good burgers, but the portions have shrunk significantly in my opinion. The atmosphere suffers somewhat due to the strong reverberation in the room.

Very nice Jim Block near the Hamburg-Dammtor train station. Depending on how busy it is, you can get your food without having to wait long. I have never been disappointed as the food has always been warm, fresh and very tasty. The menu here is a lot more worthwhile than at e.g. McDonalds where you get almost the same price.

What was going on today? Did anyone notice that? How cheeky were the employees... impudence

Unfortunately, I will never enter this store again as long as there are employees behind the cash register like today. The young lady, incredibly disrespectful and condescending, took my order incorrectly three times (!), which can hopefully be documented using the cash register or the surveillance system. The first time the lady asked for 29.95 euros, I gave her 30 euros. Then she said 39.95 euros and I asked why she said 29.95 euros, to which she replied she had made a mistake. For me it's not an issue that can happen to anyone so it's not worth mentioning. I ordered cheeseburgers for my children, one with salad and one without salad and a normal cheeseburger extra. When the cheeseburgers were handed out to me, they all had two lettuces on them and one was missing. I politely asked her that I had ordered two burgers without salad, so one was normal and that only one was supposed to have salad and that one was missing. Now she said again that she had made a mistake but was very rude and that she had forgotten to charge for the cheeseburger. Of course I paid for the missing cheeseburger even though she made the mistake. Of course I still have the receipts. The cook next to us simply removed the top bread from the burger and pulled out the lettuce with his fingers!!! Unfortunately for me it's a no go. But still a matter of interpretation, because the man is ultimately the cook there. I then brought the great cheeseburgers, which I had never heard of from Jim Block, to my children to eat at the place. I lost my appetite and went back to the counter While I was asking the lady for her name because I felt I had been treated unfairly, the newly paid for cheeseburger arrived. Cheese was missing. I said what's the point, whereupon the same great chef took off the top bread again and slapped on a slice of cheese. As the husband said, I ended up being the chef there..... I then asked her several times for her name (why no name tag) to complain about the way she treated us and now comes the most shocking thing: When I pointed this out to her and asked her what that was about, she threatened me with a ban from the house in a very disrespectful and condescending tone (as in the motto, I have the upper hand here). She constantly wanted to signal to me and make it clear that she had the upper hand here and would ban me from the house because I attacked her!!!! even though she made the mistake and I spoke in a polite tone. Wrong world . I then explained in a clearer tone what they had done wrong and another Jim Block employee then came along. The good man did everything he could to calm the situation, which I'm very grateful for, because I felt very helpless and exposed in the store even though I didn't do anything wrong. She wanted to throw me out in plain German, which could only be prevented through the intervention of the courageous employee. It was all too much for me and I left the third burger there at the counter and said I didn't want to eat any more. Whereupon the other Jim Block employee came to my seat with the plate and spoke to me in a de-escalating manner. As already written, the good man recognized the situation and acted correctly in my opinion. Thanks for that, I still couldn't eat. Luckily the other employee calmed the situation down so that my children could at least eat in the store and not have to eat in the car. I don't know this kind of behavior from employees. It's a shame at Jim Block. Employee on January 14, 2024 - 6:45 p.m Because when asked repeatedly, she didn't want to give her name for a complaint, which I also find very unfortunate. The name of the very great employee was Mr. Tushi, thank you very much.

Lekkere Burger, und die Einrichtung finde ich auch etwas schicker als die Filiale am Hauptbahnhof.

5 Sterne... Oberflächen werden desinfiziert... freundliche Mitarbeiter..so 11.30 ist die beste Zeit :-)

Bei jedem Besuch in Hamburg ein absolutes Muss! Das einzig wahre original in Hamburg!

The staff was really friendly and polite even though we don't speak German. The price is a bit above average but the food was really good. It's clean and not noisy. Recommend!

Einer der besten Jim Block Hamburgs. Große Filiale und Essen war immer gut.

Leider sehen die Bilder inzwischen anders aus, als die Realität. Geschmacklich immer noch sehr gut, aber wer einen philly cheesesteake bestellt, erwartet das er zumindest annäherd wie abgebildet aussieht. Käse war kaum dabei. Jim Block war für uns immer eine gute Variante, weil es bei anderen Ketten nicht schmeckt, aber ich fürchte das wird sich ändern.

Lecker frisch und nettes Ambiente..aber die Preise empfinde ich als grenzwertig,

Außerordentlich lecker aber die ein bisschen mit dem Preis übertrieben

Ewige Wartezeiten. 30 Minuten auf einen Burger im Stehen vor der Theke zu warten ist zu lange. Anders wäre es, wenn die Speisen zum Tisch gebracht werden würden. Außerdem war das Fleisch im Burger verbrannt.

Jim Block serviert - im Gegensatz zu anderen Burgerrestaurants- auf Porzellan statt in der Tüte und sehr ansprechend zusammengestellt. Hier merkt man, das es icht um profahnes Fastfood geht, sondern um ein highclass Produkt, mit Liebe hergestellt. Das Ambiente hier ist super schön und sauber. Das Aufrufen der Bestellungen über Straßennamen statt Nummern finde ich sehr kreativ und abwechslungsreich. Wer nachweisen kann das er ausgerechnet in der selben Straße wohnt, erhält seine komplette Bestellung sogar kostenlos. Das Oatly Eis schmeckt übrigens mit dem Oreo Topping mega gut. Ich hatte das Philly Cheese Steak mit den kusprigsten Pommes ever seen. Echt top. Sehr nice auch das Ambiente mit der Containerwand und den schönen Sitzecken. Der Geschmack des Burgers meiner Begleitung war sehr würzig und aromatisch. Wir sind sehr zufrieden gewesen und kommen definitiv wieder.

philly cheesesteak was delicious. It was worth the price.

Mein Steak Brötchen mit Gurkensalat etc. war absolut nicht lecker!

Their standard hamburger is really nice. You can also order local drinks. Located near conference center Hamburg (cch)

ich fand den Burger top... den werde ich auch wieder essen wenn ich nochmal nach Hamburg fahren sollte

Für den schnellen Hunger immer wieder zu empfehlen. Lage im ❤️ der Innenstadt absolut unbezahlbar-10/2023

Gute Burger, aber vergleichsweise teuer.

Essen in Ordnung. Aufpreis für Coolslaw Salat viel zu hoch. Portionen für ein Menü bei fast 20 € zu klein.

Jim Block ist immer ein Besuch wert.Das Essen war auch hier wie bei jedem anderen Jimi sehr gut lecker und auf den Punkt gegart/gegrillt. Jeder Burger schmeckt hier nach etwas besonderem und nicht Massenware obwohl es auch hier ganz klar ein gutes System hinter allem steht. Die Lokalität an sich mag ich nicht, es wirkt hier nicht so gemütlich wie andere Jim Block Restaurants, es lag aber vielleicht auch viel daran, dass wir am 3.10. hier waren als die Hamburger Innenstadt von Menschen überflutet wurde. In Summe leckeres Essen für gute Preise und eine umfangreiche Auswahl.

Burger, Pommes und Salat dazu Knoblauchbrot. Mittags kann es sehr voll sein.

Sehr freundliches Personal scheint ein gutes Betriebsklima zu sein. Das Essen ist lecker.