Ista Handels GmbH in Neuss

Order was very quick, super friendly man. The food was also very tasty, fresh and still warm 😊

Greetings to the Alpenpark, My wife and I redeemed our gift voucher at the self-service restaurant yesterday and both ordered a schnitzel, one with mushrooms, both with fries around 6 p.m. The "schnitzel," which tasted indefinable to us and had a gelatinous interior, was still in our stomachs until 1 a.m., which prompted us to study the online reviews this morning. We feel more than confirmed in our assessment of the poor quality and are even shocked that so many guests have been complaining about it for months and nothing has changed. The ski hall apparently has no interest in serving the advertised delicacies, called "hut classics," but rather a lower quality than you'd find at some snack bars. So, it's no use trying to downplay the poor food quality with very attractive decorations! Also seen and shocked by: Nobody really needs unimaginative children's birthday parties with nuggets, fries, ketchup, mayonnaise, and soda anymore, and they should be a thing of the past out of a sense of responsibility to our children. Why doesn't management consider contemporary, innovative, and appealingly healthy food for children? We miss the quality of yesteryear and keep our fingers crossed that you'll turn things around.

Since I was craving fish today, we ordered salmon with spinach and asparagus. The fish was dry, apparently sitting on the hot plate for a long time, the hollandaise was lukewarm, and the asparagus was from a can. But to top it all off: there was no proper cutlery! We had to use off-site cutlery, which was pressed cardboard with a wooden handle.

Unfortunately, this is a bad review because I ordered yesterday, received the wrong product, and then they refused to give me a refund or properly deliver my order. Calling doesn't help either, because when you try to address the problem, they immediately hang up, and then no one answers. Never again from Pizza Lord

We were there with friends, and everyone who ate there ended up with food poisoning. I wouldn't recommend it.