Isoletta PMP Paulsplatz in Frankfurt am Main

Very bad restaurant the waiter was very rude and the same waiter imposed a tip on our bill and when we asked him why he did it, he replied that that's just how it is in Germany, that everyone pays, which is not true at all ..... basically, the tip is left as much as the customer wants without it being your induced or forced, when I saw this on the bill I didn't want to pay the extra 5.3 euros, but I still had to confirm that that's the way it is and that absolutely everyone pays it ..... I don't recommend visiting this bar and don't let someone impose a tip on you, as this is extremely rude to the customer.... I will also submit reports to various inspectorates myself!!!!

Fantastic!! It was a real pleasure to discover this Italian restaurant in Frankfurt. Everything very good and the waiter very nice and speaks Spanish and a bit of Catalan!! 👍👍👏👏

Price-performance ratio ok. Italian restaurant in a convenient location.

Forgot to take too many photos, but it’s a delicious Italian restaurant

The quality of food was acceptable, but what pissed me off was the redness of the staff after I mentioned that I didn't want to pay tips. He said OK next time we won't give you a table, and in Germany, paying tips is necessary! First thing first, tip is optional, if your behaviour will change based on the tips, then I would rather prefer not to pay it. Because your service is not extraordinary.

Highly recommended 👌 One of the best in town 🙌

High quality fresh pasta! Highly recommend the Tagliolini with parmesan and truffle 😋

Everything we ordered was fantastic, especially the salmon and the desserts. Try the tiramisu and the panna cotta. Absolutely delicious!

Amazing service, amazing wine and even best burrata

The food served for lunch was nicely cooked and tasted well. The service staff was very friendly and and served the food fast. Clear recommendation, price performance ratio is fair.

Knotschies and Expressos were great. Seriously - great shop, nice service, great food

Delicious Pinsa with homemade Buffalo mozzarella and nice music. When I get greeted next time, I come again. Really nice music vibe.

Best Shrimps in town, great homemade pasta

Great! Recommended! Recommended!

The food was very tasty and our waiter Alihan was very pleasant and personable :) can only recommend it!

Fantastic food, very nice service. :)

Delicious food, great atmosphere, wonderful service 🫶🏼

Very good food and friendly staff

Super delicious lasagne and burrata

Very nice little restaurant with a pleasant atmosphere. The pinsa was amazing and there is a great wine selection. The service was very friendly and attentive and I really liked everything.

Been for the first time, heard very good things about it, 3 stars for the reason a raw pinsa, put back in the oven, then made again, so one ate and the other had to wait, then brought to an empty table, the expensive pinsa and nothing special particular, waiters quite lazy, one took out his toothpick Then they don't issue a receipt, Not satisfied.

The restaurant has light pizza. The lasagna is beautiful, but a little heavy and fatty

I ordered a margherita pizza, a salad with avocado and sesame, and lasagna, and each dish is more delicious than the last. I recommend it to you. It is delicious 👌🏻😋 The sweetest thing is the character of the employee (Shiro Ciro), who is once awesome, has a kind heart, and has a sweet soul 🌺👏🏻

Very delicious Food spacial handmade Pasta and Lasagne

This restaurant is absolutely great. The food, spaghetti alla aglio e olio and bolognese, tiramisu, etc. were excellent. Service perfect. Price-performance is right. Nothing to complain about.👍🏽👍🏽

Good food and good service. Also dog friendly

Unfortunately, the quality of the food has declined significantly. The carbonara sauce was watery and even settled at the bottom. The ham was burnt and partly bitter. The mozzarella was tasteless. The pinsa was tasty. The prices also seem to have risen. The waitress tried to be nice.

It was my first time in FFM and this place is just awesome! Beautiful and very clean restaurant, very friendly service and staff. I can also recommend the recommendation of the day (tagliatelle with lemon cream sauce and shrimp) to everyone!

I had a great time here, it's good, the atmosphere is pleasant, I don't speak English well and even less German but the waiter was very nice and patient!

The waiter was very accommodating and the food was delicious and sufficient. We even got tiramisu on the house. Thanks <3

Great venue, excellent service and delicious pasta!

Can be changed to Jjamppong rice Best restaurant

The food and service were excellent. I can highly recommend this restaurant.

Super tasty and fresh. Some types of pasta are freshly prepared, so longer waiting times are possible.

Perfect food very beautiful environment everything very good

Displayed on an external board, aperitif €7.50, we enter, we take 3 spritzes, paid €9 each without appetizers, and upon our observation of the displayed price, the answer was, we changed the prices yesterday. SHAMEYYYY

Service was good but food quality could be better, just not what we expected as per described on the menu. The Pizza with ham barely had any Ham just a thin layer and mint tea was more like hot water with just a few leaves. I could have ordered water for less than the amount.

Amazing place. We will come back for sure

Delicious food and the server was great!

Excellent food, great service, very clean.

Excellent service, very tasty food, Kaspar, very nice, served us and is the best, all good, I recommend it!

Super delicious gluten free spaghetti available upon request. Very good and friendly service.

Quiet place for lunch or dinner, central, well attended

A must stop for anyone who wants a great Italian meal. Ask for Ali…. He was a FANTASTIC waiter who was attentive, courteous and FUN! This made our day here in Frankfurt!

Yesterday, my friends and I (a group of five) went to your restaurant. One of us wanted to get a burger from the place next door, while the rest of us planned to order pizza. However, the server was extremely rude, even throwing the menu at us. Additionally, the food was low quality and the ingredients were not fresh.

I was here with a friend and she asked if there was spinach. And really arrogantly he replied with, do we look like we sell canned products? With an unfriendly tone. We immediately got up and left afterwards.

Their lasagna is delicious, don't miss it. I tried the pizza and the margherita was not special at all. The service is a bit slow and the prices are average.

Some of the best pizza and pasta I've ever had!

I ate salmon pasta and shrimp pasta. It was super delicious. The prices were reasonable and the service was very friendly and good. Special thanks to Alihan. Great service, quality restaurant.💯

Stayed at Isoletta about 3 weeks ago. We would finally like to thank you for the attentive service and the great food. We'll definitely come back!

Value for money is far from over, as soon as we finished our food we were asked to get up as others were waiting while we hadn't finished our drinks. I wouldn't suggest it.

Appalling service. Made a reservation, my friend arrived 5 min before me and the host was inquiring him where was the other person while pointing the finger at him. After I arrived, we were not served for 20 minutes despite flagging down the waiter several times. Spare your nerves and go somewhere else.

I have been a guest here several times and have to say that the food and service are extremely good. Price-performance ratio is perfect here. Here you can get an Aperol Spritz for €7.5, while in surrounding restaurants it costs €9.5. In addition, the food is very tasty. Magda is my favorite waitress. She always puts a lot of effort into giving advice. The toilets and the restaurant area are always clean.

I came several times and it was quite good, I'm here today, there's no coke, no fanta or anything.... I asked if it was possible to make me penne and not spaghetti, they told me they had no right to do so, I asked for sauce with burrata and they brought me angry pasta. Best little island in Frankfurt is the one on Bergstrasse!

We have never experienced such a rude person from a waiter. We looked for a table that wasn't reserved. The extremely rude waiter then loudly expelled us from the terrace area because we had entered the area from the back (not marked) and only wanted to order drinks. There would be no such thing with him. Drinks only with main course. I don't believe it. Just read in the reviews that the service is constantly rated negatively and this behavior seems to be standard. One star is still too many.

The food was very tasty, the staff was friendly, but they simply charged a 10% tip when paying. The bill only came after payment. We were with a group so we actually got caught a bit on speed. A long explanation afterwards that the boss had to do it this way and a free ice cream for 3 children as compensation, but we still left with a bitter aftertaste...

very cool and more relaxed service

It's a wonderful place, we went there spontaneously with a friend, but we really enjoyed it, we were served very warmly, the waiter was very friendly and the food and cocktails were very tasty, I can definitely recommend it .

Not just pre-cooked pinsa! But they also had the courage to take 10% tips without even asking me! 0 out of 5 Rude waiters 🤦🏻‍♂️ Overall, not recommended! I have also been to other islands, incomparable with the others

This is one of the places you will be happy to visit

Very tasty pinsa. Nice service and nice music

Impudence! This is by far the smallest pizza I've ever gotten for just under €16! That's unbelievable! The taste is okay but not a highlight either! What an impudence! The pizza is bigger in every snack bar. At least for this price! So be honest! This is really an absurdity! Impudence!

The service is very unfriendly and unprofessional. Arguing in front of your guest in who should be serving us is not acceptable. Food is okay- average. Not worth visiting.

The food was amazing and the products were of very good quality! Unfortunately the service, especially the waiter/manager was rude and not only to me but also to other guests. If you expect good food then feel welcome, but there is no good service here (older man, almost bald).

For good Italian food, pizza-pasta. Expensive for the portions it offers...

Restaurant where you can eat a good pinsa

One of the tastiest pizzas I've had. Delicious crispy crust, well topped and handy with the included pizza cutter. Service was friendly.

I've been to other Isoletta's several times and always enjoyed it, so I decided to try this store with friends. Unfortunately I was very disappointed with the service from a man with a moon and star tattoo on his neck. The shop was completely empty but our request to sit inside was refused. We were only offered one table option, which was in the middle of the patio outside, even though only 3 tables outside were occupied and all other tables were free. When we asked to sit on the side because so many tables were unoccupied, he replied that ALL were reserved and didn't let us finish. With an extremely unfriendly attitude he said we can sit or walk. We decided to go to another restaurant as there are many good Italian restaurants nearby with friendly service.

We did not even try food but experience since I arrived with my friend (we were 2 only) was terrible. The attitude of the waiter who received us was disgusting. Almost all tables were marked as reserved (but with no people on the restaurant btw) and he didn’t let us to have any other in the terrace , just a few available in which there was no another chair but a coach that was no comfortable. The attitude could be different and Waiter could be more polite with clients.

Very tasty pinsa. Friendly service.

Great service, great recommendations, very professional

The restaurant makes a good impression from the outside and during the week you can spontaneously find space for 8 people in the evenings. However, the waiter (toothbrush head Italian) gets irritated very quickly (if you ask him, so please say YOU) and is a bit unfriendly if you haven't made a reservation. Besides, there's nothing special for an 18th birthday :(, the waiter (already mentioned) judged purely by appearance and believes people without a full beard are under 18 (every German with rare exceptions) and therefore don't get a beer.

The Pinsa was a poem! Like Moses the Red Sea, I cut my burrata over the pinsa!

Ciro is a great waiter. The food was super delicious, highly recommended!!

A restaurant to avoid at all costs

Food is tasty, but absolutely bad service. Other guests are given priority, everything takes forever. Prices for appetizers are decided. When asked, we responded arrogantly. Thank you and never again. I can also eat delicious food elsewhere. Still, a shame!

It was the worst customer service experience I have ever had in my life! We entered the restaurant and no one approached us. As the place was quite empty we chose a table, when we went to sit down, a waiter came running and shouted at us asking if we had a reservation at the restaurant, we said no and he said ok... we didn't understand the reason for that reception. We sat at a table and the waiter took more than 15 minutes to serve us, even though the restaurant was EMPTY! When the waiter came to take our order, he was uncomfortable because we were foreigners... he served us VERY BADLY and was totally IMPATIENT, purposely getting our order wrong to sell more expensive options. TERRIBLE! The food is good but it's not worth going through this unpleasant experience at all!

Terrible service!!! Extremely rude waiter, he had no patience or friendliness to help us place our order. We called them about 3 times, it took him more than 15 minutes to serve our table, and when he went to take our order, we had some doubts and he made fun of our questions... in less than 2 minutes of placing our order, he pulled a chair and sat next to the table making gestures of impatience and sarcasm. WORST SERVICE IN EUROPE!

Everything great!!! The service from Giro was brilliant!!! Thank you!!!!

Very tasty. Prices are moderate. Service at a high level

Everything was delicious, but beyond that the service was unbeatable!! Ciro was extremely friendly, accommodating and doesn't make mistakes. Thank you for everything Ciro :)

A very nice restaurant. The service is great :)

Delicious food and great service

The customer service was horrible and the restaurant was far from being “full”. The young gentleman displayed a rude attitude from the moment we arrived throughout seating/ordering food to finally the payment. Rolling his eyes, not looking at us and speaking like he was arguing with us. From the first moment on we were lost as we did not understand why he was behaving like this towards us. We were 4 people (1 dish per person), the first dish came fast, the second dish came after the first was completely cold and the last dish arrived 40 minutes after ordering. A bad experience for us!

Overpriced food but the really bad surprise was the staff that acted really bad, screaming at customers to clear the tables because they wanted to close the restaurant eventhough there was food to eat,still, on the tables.

Incredibly bad experience with the service. After spending lots of money for a dinner here we were basically thrown out one minute after they brought in the desert (saying that they need to close the place). A very aggressive young gentleman was acting miserable with all the customers. The food is maximum average. But considering the service and the attitude of the staff, NEVER AGAIN

Very very very very unfriendly! I have never experienced something like that !!!!

My pinsa was vegan. With tomato sauce, grilled vegetables and rocket. It was well filled and looked fantastic. Great taste too!!!! Staff was friendly and in a good mood. The atmosphere was super nice and well maintained. This time we sat outside under the beautiful trees and enjoyed a quiet corner in Frankfurt. Definitely a recommendation!!!!!

We thank Mr. Alihan very much. Pizza was delicious.

Very, very nice service, thank you Ciro!

We were denied service at lunch time. We were 2 couples, and after looking at us once, the waiter said they were "fully booked" (they were not, 3 tables empty). So don't bother, there are other places that could use your money. There's another pizza place with donner that's really good further down the street.

best place, vegan food available (also normal food), perfect❤️

Very bad, not recommended. The owner is an idiot and he throw us out when was raining outside. Not recommended. Very bad experience…

Super place. Really good pinsa! Impeccable service, very kind waiters who are always ready and attentive to the customer. Absolutely recommended, I will definitely return 🌸

I and my partner were welcomed with a smile and hospitality by the lovely Ciro. The atmosphere and the food are just as fantastic. I can only pass that on 😉

The food tasted very good and we had a nice evening, thanks to the courteous waiter Ciro!

Super Rude staff .. we asked for a specific table and the waiter said it is booked .. then one minute later other people came and the same waiter told them to set anywhere they like .. and this is our second time with the same bad experience in the same restaurant.. the first time all tables where empty and the waiter told us that it is all booked.. and when we came later the other waiter told us you can sit anywhere..

I gave 1 star because it cannot be lowered. I am very unfriendly to tourists. After waiting for 15 minutes, I got a cold face and no patience in the whole conversation. The person who received us even said to us "I am the boss here. I don't want to You can leave after eating”, tourists are advised to avoid choosing this restaurant

The food is very wonderful, I rate it 10/10, especially the dough, which is not made of flour, but rather a mixture of barley and other additives.

Very unfriendly waiter. Tips yourself.