Incontro in Mainz

Recommended to a limited extent... Actually nicely located near the Rhine on the edge of a park. Unfortunately, it is also located in the flight path of Frankfurt Airport and directly next to busy train tracks. Ear plugs are therefore recommended! The catering staff was very friendly, which could only be partially said about the other areas. Room service revised, reception moody and partly revised. Among other things, you have to sign when checking in that you are aware that you are not allowed to eat or drink anything in the room unless you order hotel food to your room or use the minibar. The hotel is mainly used by business people (like me)/conferences. The wellness vacationers come on the weekend. These include a beautiful swimming pool, but also a whirlpool in which only one jet currently works and a sauna that is often only turned up to full power (90 degrees) upon request. Half an hour before the end of the sauna, a clean-up team arrives to tell you that it's almost closing time. Then everything is loudly cleared away for about 15 minutes, regardless of the guests looking for relaxation. They should go anyway, which is why the sauna is already turned down. Breakfast is good, restaurants are high quality and expensive. You can be lucky or unlucky with the rooms. Renovated with a decent mattress or with cracks in the ceiling and a sagging spring mattress. The pillows have hardly any filling. You lie very flat. Changing rooms is hardly possible as it is often fully booked. The heating (via air conditioning) didn't work in several rooms and sometimes switched itself off when you turned up the temperature. The problem was known to the home craftsman. Hotel very branched out, wellness areas poorly or not at all signposted. Parking situation in front of the hotel is good. You can often save on underground parking fees. I would give the hotel three stars and only recommend it for business people or to just have a good meal when you are in Mainz.

Very tasty food and very friendly service, we would love to come back!

We have never been disappointed here! The best Lahmacun Dürüm you will ever have. They know us and what we order, thanks for that.

Ein nett, modern und zweckmäßig eingerichtetes Lokal mit relativ großem Außenbereich. Es gab diverse Probleme bei unserem Besuch, u. A. Wartezeit, Temperatur und Qualität der Speisen; letztlich sogar der Kassiervorgang. Ein Gespräch mit dem Chef des Lokals klärte uns dann darüber auf, dass die Schuld für diese Unzulänglichkeiten allesamt bei uns Gästen zu suchen sind. Kritikfähigkeit = null Kurz und knapp: Fachkräftemangel ........ein weiterer Laden mit fragwürdigem Konzept, undefinierbarem "Cross over" in allen Bereichen der Karte - durchaus marktüblichen, aber dennoch überhöhten Preisen. Merke: Eine schlechte Dienstleistung würde gepaart mit freundlichem Auftreten des Personals vom Gast wesentlich positiver aufgenommen.

Tasty fries! Sauce is zingy and tastes fresh. Very nice vegetarian options.