IKEA Chemnitz in Chemnitz

When the renovation is finished it will be great.

Nice decor, friendly and helpful staff. :) The second-chance corner near the cash registers is a great idea for giving flawed products... well... a second (cheap) chance :D As of September 2025, I'd like the restaurant back. I would be very grateful for a rough date for when the renovations will be completed. :)

What happened to the charging stations?

The renovations, both inside and out, are underway, and the quick shoppers haven't been affected. It was a success. We'll be back.

Currently under renovation...we'll see what it looks like when everything is finished...

I'm deeply disappointed. I've been looking forward to the Gifflar cinnamon rolls for months. But the essence of life (cinnamon rolls) wasn't available!!!!!!!!!! I drove to IKEA, walked through the entire building, and there were no Gifflar cinnamon rolls. That was probably my last time at IKEA...

Not so special at the moment due to the construction site

It is with regret that I feel compelled to write a very negative review today. The Billy shelf in Birke has been unavailable at the Chemnitz branch for months. Upon inquiry, we were simply advised to travel to Erfurt – an option that was simply not practical for us. Ordering through the branch itself seemed completely out of the question; the only way was via the online shop, which incurs an additional shipping charge of €15. This approach gives the impression of a lack of organization or even strategic intent, especially since, in this day and age, it should be considered good service to facilitate customer orders without any detours. Unfortunately, this disappointing experience was compounded by the delivery of a damaged shelf. Overall, this leaves the impression that customer friendliness and logistics optimization at the Chemnitz branch require considerable improvement.

They have great products and good prices

Currently undergoing major renovation

Apparently, there's a shortage of employees right now, and it has nothing to do with the restructuring. I've searched in vain for help in the various departments.

It's currently being renovated, but everyone is super nice. They're trying their best to make the inconvenience a little less noticeable. For a better future. I'm excited.

Everything was perfect. Our restaurant was just being built.

Only four stars because the items that were supposed to be available were not there because the inventory was not taken

It has everything you need and don't need in terms of furniture and decor. The food is good and affordable, and the hot dogs you can buy in packs are perfect for any child's birthday. The staff is very friendly and helpful, and they offer competent advice.

I would like to thank the seller Lilly again for her help,

Nice Ikea, perfect for shopping.

Restaurant closed, self-service checkouts only, unfriendly staff. You can't see online that they're renovating. I'd prefer to give it 0 stars.

I wanted to buy a kitchen without an appointment. I was so fobbed off that I got the impression the employees didn't care about selling anything. It's simply a disgrace. I won't go there again.

Ikea usually gets 4-5 stars, but they're currently undergoing renovations, and it's hardly noticeable beforehand. There's no restaurant, and everything seems much smaller and not as nice as it used to be. Clear information about the renovations and the closure of the restaurant would be great—especially if you're traveling from far away.

We are currently renovating, so please expect some minor restrictions.

Currently under renovation, unfortunately, my correct signage to the market hall or the signage. 1 euro for a hot dog without a drink. It's too expensive! We used to come for the cheapest food and usually bought more than we wanted. I'd rather go to other furniture stores where they still have good, affordable food!

Currently being renovated...Staff very friendly and helpful

Quite good, not as busy as other shops I've seen. Friendly staff. Renovated during my stay.

I've been here quite often since I moved to redecorate my apartment, and I was here today too, but when I got to the checkouts, I was completely lost. Not a single checkout with human interaction anymore—in the future, there will be only 25 self-scan checkouts. The employees? Three people standing around, stepping in if you look puzzled. No, sorry, but if the employees just stand around in the future and we, as customers, do their work without any personal interaction or assistance, then I will drastically limit my shopping here or even avoid it altogether. That really annoyed me earlier, and I'll be doing my bulk purchases elsewhere in the future.

The usual quality with excitement and games for all ages. Restaurant and bistro, famously delicious. We're currently renovating for our customers. However, this is no extra inconvenience. The staff here is also friendly and competent. Ikea is always recommended.

Beautiful modern Ikea, lots of space, large restaurant

IKEA is always a highlight. I love the selection, the employees are friendly, and you feel at home. It gets quite busy from time to time, but the click and collect option is easy.

Currently undergoing renovations. Everything's a bit inconvenient, and the snack bar is rather so-so. It'll definitely be better once the renovations are complete.

Unfortunately, the bistro was closed. We weren't adequately informed about this. This starts with Google. The bistro is closed for renovations. This should be large and clearly visible. This is one of the main reasons why guests visit you.

Nice Ikea, unfortunately the restaurant was closed due to construction work.

The store is currently undergoing renovations. I looked at a lamp in the store, but they didn't have the right color in stock. So I had to exchange it and order it online... A hot dog for €2 is crazy, too.

IKEA is always worth a stroll for new ideas. For many years, I've always received friendly service and advice. At the checkouts, I always received a smile or a friendly word. I was even more shocked today... Only self-checkouts. This means important jobs are being eliminated and more space is being made for digitalization, and interpersonal relationships are a thing of the past... I'm increasingly shocked by such a development and can only watch this behavior with sadness. I wish there were people at the checkout!

It was quite pleasant. There's only parking for RVs at the shopping center next door.

Great place for furniture, I recommend it

Ikea is always worth a visit, but not necessarily on a Saturday afternoon. It's very crowded then.

Dissatisfied with childcare in Småland We picked up our son from IKEA today and unfortunately discovered that he had been scratched during his stay. We weren't told a single word about this when we picked him up—no information or warning from the childcare coordinator. *What particularly annoys us is that the ID card is strictly enforced upon pickup, which we can generally understand. Safety is important, but when it comes to the actual supervision and safety of the children during their stay, the same level of care doesn't seem to be taken.* If an argument or even injury occurs, we as parents expect to be informed immediately. This responsibility was clearly neglected here.

Always great, only the hotdog doesn't taste good anymore

Very relaxed shopping, with hardly any disruptions due to the renovations. Parking is also extremely convenient thanks to the large parking garage.

Due to the renovation of the Chemnitz store, delivery of the sofa I want is unfortunately not possible. I find it a shame that in this particular case, during the renovation, it is not possible to have the furniture delivered to me in Chemnitz via another store (Dresden or Leipzig). I would even be willing to pay an additional fee. Unfortunately, I cannot arrange for pickup in Dresden or Leipzig.

Stop Ikea. Currently undergoing a lot of renovation

Ikea Chemnitz Click & collect appointment August 11th, 8:00-9:00 I'll be there at 8:00, but it doesn't open until 10:00. 😡😡😡 Impossible—it's a disgrace.

I've visited and shopped at several IKEA stores in my life and have been quite satisfied so far. Last week, I bought a height-adjustable desk here at IKEA Chemnitz. I'm truly beyond disappointed with the experience I had with the employees here. They didn't offer good advice or treat me appropriately. The way they responded to questions and misunderstandings was truly outrageous. Especially when purchasing the desk, there were a lot of things to consider, as you had to buy many parts individually. The employees were neither willing nor able to answer questions, and when they did answer, it was a complete rudeness. I'm truly very disappointed with this store here in Chemnitz.

The furniture store is being renovated, so unfortunately, there's no restaurant at the moment. New fast-charging stations are available, but unfortunately, they're far too expensive. The staff were very friendly and helpful. We got everything we wanted.

This Ikea is currently undergoing renovations. Therefore, there is currently no restaurant. The bistro is a small one near the exit. The Swedish shop is currently closed.

Everything as you'd expect from IKEA. Friendly staff, good selection.

Currently being renovated, therefore only a small catering area, but otherwise good

Small furniture store, everything like IKEA.

Like all Ikeas simply beautiful

Hello. It's a shame that renovations are underway, but we were able to do what we wanted to do.

It's currently being renovated. You'll have to find your way around first 😁

IKEA okay, unfortunately shopping malls are becoming less and less.

Typical IKEA – simply good. They're currently renovating a lot, but they still have hot dogs. GREAT :)

The shopping experience will be greatly diminished by the renovation work.

We were in the kitchen department yesterday morning because we had questions about an online order and its availability. We were approached by a lady who, noticing our helplessness, came out of some sort of office (later we realized it was the kitchen planning department). She asked if we were family ......... We said no and told her we just had questions, as described above. She immediately became rude (sorry for the expression) and said that we couldn't do it without an appointment; a kitchen needs to be planned in a relaxed manner. We replied again that it was just a question about an order. She wasn't there for that, so we should make an appointment, and then very rudely referred us to her employee at the computer (who already had customers). We didn't know about the appointments, and besides, we just wanted information. Her demeanor was very arrogant and condescending. We then waited calmly until the man at the computer was free again, and we were able to clarify everything, including a larger order for furniture parts. Mr. Sens was very friendly and patient. A huge thank you for that. We left Ikea feeling satisfied. Perhaps the employees should be trained in customer service again. Not everyone goes to this furniture store every week and knows their way around.

Unfortunately, the restaurant is closed for renovations. But the hot dogs were okay.

Ikea is always worth a visit. Because the restaurant is currently closed and undergoing renovations, there aren't as many customers. Which, on the one hand, can be very pleasant. But I think it will be even nicer after the renovations.

I highly recommend it. Free parking.

I like Ikea in general and the staff here are great and very friendly

The "lighthouse" in Neefepark—without IKEA, there would be no Neefepark anymore. The checkout and exit area are currently being modernized. It'll be okay.

Ikea, that's where fewer words are needed. They're currently undergoing renovations. Currently, the bistro is in the exit, which doesn't exactly promise a relaxing hot dog experience 😜

Great food, perfect staff. Highly recommended.

A visit is always a pleasant experience; you can always find something. I highly recommend Click & Collect; it's really the fastest option.

We always enjoy visiting Ikea. Everything is neat and clean, and even the changing room is beautifully furnished and comfortable.

So, I love IKEA like many others! 💙 It's so diverse, inspiring, and practical! That's probably why you always buy more than you actually intended. I really enjoy going there. I usually research things online beforehand using my app, which works really well, and then you can quickly find the product you're looking for. Otherwise, the staff is always very friendly when it comes to advice and searching! IKEA makes life more beautiful.

The restaurant is being renovated. A snack bar at the exit offers a smaller selection. The quality was okay.

Probably the smallest Ikea store in Germany and therefore more charming than the other XXL branches such as Dresden.

Almost every month there is repair

Unfortunately, it's being renovated... which I don't quite understand why they're renovating the restaurant and snack bar at the same time! I was very disappointed... also that a vegan sausage is a euro cheaper than a regular one!

Unfortunately, the order from Clic and Collect disappeared into nirvana. However, a very satisfactory solution was found thanks to very helpful employees. Therefore highly recommended.

It's a shame that the app (we had checked whether the products we wanted were in stock in Chemnitz) didn't indicate that the restaurant was currently undergoing renovations and was therefore closed. A coffee and a delicious cake are simply a must-have for an IKEA visit.

Friendly staff and sensible advice

Unfortunately, due to the current renovation, the dining area is gone. Otherwise...Ikea, that's it 😊

€6.40 for two hot dogs and a drink, used to be cheaper. 🫠The employees at the hot dog stand are also like, "Why do I even work here?" Otherwise, everything's fine, except for the one flag hanging in front of the Ikea (🏳️‍🌈), that's not going to save the world.

Great support in the kitchen department. We were able to reorder our cabinet fronts even though they were already out of stock. Thank you so much.

Drove here especially for breakfast and then it closed for renovations 🤬

It annoys me that I have to write such a review, but since there's no email support, it's just the way it is in this case. First, I was confirmed on-site that I could return an item to the furniture store, even if the packaging wasn't present, as long as I was within the 365-day return period. I was supposed to pack the item properly and bring it in. No sooner said than done. When I presented the receipt and received the item, my plans were thwarted. I was assumed to have used the item because I had unpacked it. The item showed no signs of wear, only signs of cleaning, as I naturally wanted to return the item in perfect condition and free of dust. So, my only options were to keep the item, but then I had two options, or to return the item as a second chance. In the end, I only received 50% of the actual value. It really annoys me, because the return policy is completely different online. Apart from this incident, I haven't experienced anything bad in person.

Delivery dates aren't really met here, let alone having to call them yourself and not even getting accurate information. Never again, that dirty IKEA company.

Yes, recommended if you have time and are relatively good on foot

No restaurant, everything under renovation

My favorite Ikea. ❤️❤️ Always nice here. The staff is always friendly and accommodating.

Only problem was the restaurant was closed for renovations.

Like any other Ikea. They're currently under renovation, I think. The restaurant was closed.

Everything is top top - Ikea after all :-)

This shop should be closed down. What has happened to me so far is an absolute disgrace. I have been dealing with my complaint for two months now. Today I discovered that IKEA is trying to debit my account. I have already paid for the item I bought, and now there are additional charges. Not only are they unable to deliver a sofa, but it is being sent in parts to other locations across Saxony. Parts were delivered to Leipzig, others to Zwickau, and I had to pick some up locally. It was just one sofa, and I'm supposed to go to three locations???? This has legal consequences!!!!

Always good for a purchase and the advice is good and friendly!

Currently under renovation, but still great 👍🏻

It's a maze, if you enter you have to see the whole store

They are currently under renovation, but it's still great.😁

Unfortunately, price-performance ratio has declined significantly in recent years.....

I love shopping at IKEA. The prices are pretty reasonable. There's a lot of inspiration here for redesigning your home. A huge selection of everything that makes your home more beautiful or comfortable.

We needed a full bedroom and received very friendly and competent advice. Parking right in front of the door. We'd be happy to come back.

We were there to buy a new kitchen. The kitchen planning was really great and well done. However, the price for the kitchen is incredibly outrageous and expensive. They're asking over €2,500 just for a standard kitchen unit without appliances. No one would accept that. It's better to work with your kitchen countertop program.

Quality items at affordable prices

Visiting Ikea is always an interesting and engaging experience. There are always new items, even if sometimes we are disappointed for not finding the old items. The staff is very kind, even if sometimes they have little imagination. We Italians are flexible and have the ability to adapt to situations. Let me give you an example: I was looking for a white cabinet to add to the kitchen that I had already bought from Ikea. I wanted to put a small dishwasher that I already have and that is new in the cabinet. The IKEA employee I asked for information told me that they do not have suitable furniture. Instead we found a perfect solution right in the discounted objects and furniture section. Here instead we found a more flexible person. In fact the cabinet was perfect in size. However, the shelves were missing. I asked him if he could somehow find at least two. In fact, in the same section there were two shelves. Only they were a little bigger. We immediately suggested buying them anyway and cutting them. So I bought the two shelves for 10 euros.

Very disappointed! The market was fine, and the service was wonderful as always. However, I got a severe electric shock from the elevator button. When I pointed this out to an employee, she didn't want to hear it and didn't take me seriously. I'm an electrician by trade and have had to take my fair share of shocks from electrical outlets, but what I experienced at the elevator was far worse, and the employees offered no help whatsoever. Pure disappointment! Accidents can happen to even the best of people, but you should act appropriately.

Just like you'd expect from Ikea. Clean and tidy.

Basically, it's like any other Ikea. Everyone is very friendly. BUT: I was there early evening on a Tuesday and wanted to return an item I'd accidentally purchased. I took a number... and waited. A counter was occupied. After 15 minutes, a second employee came... but probably had to boot up her computer first. Because she just sat there, but didn't shorten the line. I think it's a shame that customer time is so little valued here.

Four points for the Pride flag and because I'm used to something different from IKEA. But one point deducted because we had to drive home today with two hungry children because the bistro was closed, even though the restaurant and the website said otherwise. What a shame.

Like the one in Leipzig/Halle, this IKEA is well-visited, especially since it doesn't have to be divided by two national borders xD Plenty of parking spaces, and there's also a play paradise for children. This IKEA, like all other IKEA stores, is spread over two floors: the restaurant upstairs, and the tableware and plants downstairs. On my last visit, I found everything I was looking for, even though the lines change.