IKEA Chemnitz in Chemnitz

The IKEA is part of the Neefepark. Compared to Dresden, it is a slightly smaller market. The new registration for Småland is a complete disaster. Even though there are no children there, you have to enter the child's countless details on an electronic terminal in a time-consuming and laborious manner. Then the waiting time is given as e.g. 136 minutes. Pointless. The ladies at reception refuse any cooperation. And that despite the fact that not a single child is standing in line here. Most people probably just left because the whole process was completely pointless. You can go shopping in the meantime. Especially with the children that you didn't really want to drag through IKEA. And hand over the child AFTER shopping? Hardly. The whole thing will lead to countless parents registering first and then not coming in frustration. And produce hours of waiting time on the display. This in turn annoys those next in front of it. I recommend improvements or going back to the old system.

It has changed a lot over the years. Cleanliness of the toilets leaves a lot to be desired. We looked for toilet paper in vain. Unfortunately, 2 of the requested items were not available. Nice large parking spaces.

Parking good, offer good, ventilation could be better.

The only problems I have with my kitchen at the moment are at Ikea. The delivery dates are constantly changing. Problematic because one of the delivery dates should now be after the assembly date. So far no employee has been able to offer us a solution. Otherwise the shop is very reliable and I am satisfied with the furniture itself.

Ikea should be Ikea. The Ikea in Chemnitz is small, doesn't have a large warehouse, but cupboards such as one of the flagships from the Swedish furniture store, the "Billy", should ALWAYS be in stock. Ordering things via an app is still a horror. That's why 4 out of 5. The rest is just Ikea. 😀

Interesting concept if you have a lot of time to meander through the house, pick and choose what you want, then select all the stuff from the shelves and then finally get rid of your money 💰 in the umpteen rows of what feels like 100th like-minded people . But sometimes you just have to take possession of the furniture and/or decoration visually and haptically...

We have on the way through to Stopped there on holiday because we needed a charging cable. We found it immediately when we asked. Unfortunately, Scan and Go was closed. Nevertheless, the staff was very friendly even though we got in shortly beforehand. 😊

Very nice branch. Good range and attentive staff. The access is a bit tricky.

Always a nice place to go. Not as huge as other Ikeas, the checkout process (whether self-scanning or through a cashier) is quick and you always get a parking space.

You love Ikea or you don't. I just wanted to look for something and bought too much again 😉. The staff is very friendly and gives you very good advice.

UPD. The employee who behaved disrespectfully towards me was not from Ikea, but from the Ikea contractor's company. The Ikea employees contacted me and tried to help me. I hope when my kitchen is finished I will come back here and give 5 stars for the quality and work done. 09/20/24 I have been a fan of Ikea for a long time and share the company's principles and values, until I encountered terrible service quality when ordering a kitchen. Completely unwilling to meet the client, arranging a meeting within two weeks and canceling it at the last moment. Disrespectful communication with the customer on the phone and no response to the request to put everything in writing. It is a shame that Ikea Chemnitz allows incompetent employees to work who tarnish the company's image.

Not friendly at all. The personal was having a bad day maybe, then she yell at me and treating me so bad. Just because I want to refund something. I mean if you’re not ready to work, then stay at home. No customer need your stress. Please keep your stress for you. This lady is really a horrible person. She should not work as a customer service.

20 minutes in the queue, cupboard tipped over long ago

No Plantbullar in the restaurant. impudence

The first nightmare began in the parking lot. Then we continued in the market. Migration to the power of 10. I just wanted a small kitchen utensil, unfortunately they didn't have it. When I got out again, another eternity passed. But the staff was very friendly 😊.

Super, I bought some things. The staff is very friendly, the selection of furniture, decorations and small items is perfect

Good Ikea. Staff very helpful, rest as usual. The food was great, but the chefs could do with a smile.

We were very satisfied with our purchase, the quality and the service.

Ikea, what more can you say. You get ideas and almost never go home without something.

Terrible as any Ikea - I hate being led linearly through a store like this... Plus point: good parking spaces for electric cars.

Very nice Ikea, small but nice and not as crowded as others.

Ikea as you know it. We were looking for a sofa. It should be a little clearer. Unfortunately, a sofa that was in a decorated room and that we liked couldn't be found in the sofa department, nor were there any samples of the alternative fabrics on the sofa. You have to look and search a lot to find your way around. We have noticed this before with other articles. It was nice that as an Ikea family member you can consume hot drinks for free and refill them.

Great, big selection, fun for you kids to walk through ikea ..

I'm a supplier, goods receipt staff are great, currently there, construction site is a disaster, ramps have always been too narrow and poor options for maneuvering

Not enough space to drive safely onto the ramp when you have cars on the other ramps, but TOP warehouse workers, unloading within an hour

As always good. Shopping at 10 a.m. is relaxing.

Convenient location, fast service

Impeccable advice and you always find something you can use :)

Interesting design, takes a little getting used to but good and practical

Many thanks to the great and competent advice from Raphael from the bed and mattress department 👍🏻

Got what I needed. If you know where to find something specific, you can take shortcuts, otherwise the purchase will take quite a long time. Not my thing

It's just a shame that the charging stations were broken.

Clean and well structured. It's a bit annoying when you only need certain things that you can't take shortcuts and it takes forever to get through everything because of the many people.

Always tempts you to linger. Good service and friendly staff

Very satisfied in itself, but only 4 ⭐️ because the staff sometimes reacts to questions in a very annoyed manner and is then very short.

Not the biggest, but well stocked and top people in the kitchen department.

...stood in a traffic jam in the parking lot at IKEA for over an hour today because of the absolutely stupid traffic management at the construction site on Neefestrasse. Great thanks to the IKEA employees who handed out cool drinks at 36 degrees. 👍

Everything as always, when you need inspiration you go and have a look and if you know what you need, you can find out what's where in the comfort of your own home 👍

Friendly staff and the selection is always huge. The take-away cafe at the end is particularly good. Always my pleasure!

Great purchase. Easy to reach, friendly staff

I again eat very well and tasty and very good shopping you always get everything you need. We've never had any problems and when we did it was solved well.

Bought some very attractive items today, at a really good price. It's definitely worth the visit.

The shopping experience at Ikea is known and loved by most people. For me, the gastronomy today is worth 5 stars. We paid a total of 6 euros for two full lunches and two cappuccinos thanks to the Friday promotion and Familycard. And the whole thing was super tasty too. Only the friendliness of some of the sellers left something to be desired that day. You should work on it.

Delicious, warm food at affordable prices, still with a 50% discount until the end of August 2024. Always worth a trip, every now and then you can find a bargain in the treasure trove.

Just great here. Like home. Calm and beautiful music, almost romantic.😁👍

Always worth an experience. The selection is good and is constantly being improved. Payment system and facilities modern. Employees sometimes lack friendliness.

Flawless. Great offers for strengthening. Found everything. As always, clear and friendly team. Class 👍

As always, I was just there for a stroll, but as usual, of course not without taking something with me 😂. Didn't look for it but found it and was looked after very friendly at the cash desk.

Unfortunately we couldn't see what we were looking for, but we had delicious food.

The food is great, child care is great and the shopping experience is awesome

Clear, friendly staff, good parking

Nobody leaves the house here without buying something. Except for me, when I drink my free coffee as an Ikea member. Friday is Happy Day and you only pay 50 percent of the price for the main courses.

Nice, tidy store with helpful employees. Perfect for family shopping thanks to the canteen and play areas (IKEA).

Like everywhere else...Ikea...staff friendly when it comes to sales. Service OK...renovation work in Chemnitz didn't make my shopping a pleasant experience.

Not for people with knee or walking problems. And everything became far too expensive

Service on the upper floor… none 3 colleagues tell us to order it online or make an appointment / like at the dentist... not interested in your own job. Service downstairs okay. Luckily it was only our daughter who wanted something, we feel like we're at McDonalds now, all that's missing is that the toilets are outsourced and you can go to a Dixi opposite.

Terrible service!!! I paid for a gift certificate, the money was debited from the card, but in the order basket it says payment was rejected. It is not possible to contact the support service. They only offer chat and phone. The chat does not work, and unfortunately it is not possible to talk on the phone without knowing the language. There is nowhere to write a letter. In fact, 100 Euros were stolen. Fraudsters!!!

You can always find something here. My list has been completed and in between there is still good food there at really good prices. Helpful staff and friendly.

Huge store, you can also eat quite tasty

We were here on weekdays during the holidays. This was the first time it was pleasant to shop. Very few people and the staff were able to help you straight away without you having to wait long.

We are always very satisfied at IKEA Chemnitz. The staff are friendly and helpful, and we always found something. The furniture is great and the quality has always been flawless. Click & collect works extremely reliably, but even if you search yourself, it's no problem. The hot dog after shopping is of course part of it ;-)

Exciting as always when it comes to price, you can tell that it's no longer one of the cheapest, but you can always find something

For us personally it wasn't what others rave about. You would just have to design ikea from the start. Very nice ideas if you have the space

Unfortunately, the product range seems to be changing more and more from “cheap” and reasonable quality to less material and “normal” prices. For example, a cupboard with felt doors, although light and possibly easy to assemble, is, in my opinion, reasonably priced. Or my personal requirements have changed a lot...

Nice staff, everything as usual.

Self-service checkouts with cash are welcome. I missed that.

Always a better offer than the competition. There are staff to help... you don't have to look for everything yourself. Gladly again.

It's a big place and has everything.

Quick arrival and shopping, delicious Köttbullar

A small Ikea, the restaurant is also small, intimate, with poor access

I really like our Ikea. I have always found all of my furniture and also good inspiration for possible ideas. The staff were always helpful, things are always tidied up and the food is always good.

Only two counters open at the return desk, endlessly long queues but there are enough employees at the closed counters. It's not the first time like this.

Ikea has a color problem. It feels like 90% of the furniture and decorations are presented in white. There aren't even colorful unflavored candles. I felt like I was in the hospital. The rooms put together look like a student dormitory. 👎

Fast, friendly and competent help.

The people there are okay, the construction site at the moment is not that nice for deliveries. Otherwise everything is fine.

It's constantly being "rebuilt for us" - that's a bit annoying. Otherwise good. Food tastes good. Offer is just ikea.

Nice, slightly “smaller” Ikea that is not overcrowded.

IKEA products are recommended, easy to assemble and good material, only the delivery service leaves something to be desired.

What we really liked is the free charging of electric cars. Food and the rest is of course also fine.

Actually a great shop. The food tastes good. The advice and canteen staff are very nice. The prices are fair and the quality is good, but the people at the checkout at the exit are usually unfriendly. Even at the checkout, where you can scan yourself, you are disturbed by cashiers.

large selection, reasonable prices

Not as crowded as in other cities.

Compared to Ikea in Prague, I have to say that there are fewer people here, the prices of some products are better and, above all, the staff is nice. I can only recommend.

Everything is fine and there are charging stations right in front of the entrance. Perfect.

It's really an experience: the people and the whole situation around the Ikea, like another world. Very small Ikea, with rather cheap products in the exhibition.

Excellent store with varieties of home products, practical full of solutions for your home with quality products

There are no big sharks here. Our sharks at home are very sad about this...

Significantly more choice and available than in Leipzig/Halle. And very nice and friendly staff! Sometimes it takes half an hour longer...

It's a little complicated to get there. But it is very pleasant to shop for. Nice and competent staff and not so crowded.

Just enough people on the outskirts of the city just after the highway exit. Arrangement, goods and prices as in the Czech Republic. For us, but closer than Prague. We ate well and shopped well, we will definitely come back.

This furniture store is simply amazing! A wide range of stylish and high quality furniture to suit every taste and budget. The consultants are attentive and professional and helped me choose the perfect options for my home. The delivery was careful and everything arrived in perfect condition. I am very happy with the purchase and the level of service. This is my favorite furniture store. I recommend it to anyone who values ​​comfort and quality!

Ikea is just Ikea: you just want to take a look - and you come out with a full car 😉... And you always like it!

Always nice to be there, especially as a family member and all the benefits.

I only ate hot dogs, nothing more.

I love Ikea anyway, but today there was free champagne, a free snack and a free wooden spoon - thank you very much!

I find Ikea annoying. But Ikea can't do anything about it. You still somehow find what you need.

Nice offer, nice sellers. Unfortunately, there are fewer and fewer checkouts and self-checkouts are becoming more and more common. This tarnishes the positive impression.

I think there are only two nice employees, a lady in the bedroom department and a gentleman in the warehouse. The lady at the checkout was totally overwhelmed with two Pax cupboards. Even the woman who came along wasn't the brightest cherry on the cake either, Pity . That's no way to keep customers.

Asalom Alaikum Arrived for unloading immediately at the ramp Check-in 50.801680,12.859575

A huge store, very large variety, quality is satisfactory.