Hotel-Restaurant Zur Heide in Aachen

Absolutely brilliant on the way to France. Very nice, modern room. Great service. The restaurant was fully booked, so food was delivered to the room. Thank you. It was very delicious. We'll be back soon.

Very well run hotel. We particularly liked the free parking lot. I enjoyed the modern bathroom with enough space to change clothes, which is now standard in various hotels. The furnishings are modern and well maintained. I slept very well… a breakfast with rolls from the bakery rounded off the stay positively! I'll be back

Very good cuisine. As always, the taste of the food and the atmosphere impressed me!

Delicious restaurant and very pleasant staff. Room: very comfortable bed and quite spacious.

Subject: Complaint about disrespectful behavior in the “Zur Heide” restaurant Ladies and Gentlemen I would like to give you feedback about my last visit to your restaurant because I had an extremely unpleasant experience that I did not expect. I recently visited “Die Heide” with three friends. During the evening, I was repeatedly not taken seriously by your staff and treated like a child on several occasions. The obvious reason for this seemed to be that my friends drank alcohol while I chose not to. Unfortunately, the staff concluded that I was younger or immature, which led to several inappropriate comments. I was repeatedly called a “child,” which I found very disrespectful and inappropriate. I understand that there may be misunderstandings if not all guests at the table consume the same thing. However, in a restaurant like yours, I expect that all guests are treated equally with respect - regardless of their drink preferences. The experience of constantly being laughed at and not taken seriously marred the entire evening. I hope that you take this feedback seriously and talk to your staff about respectful communication so that no other guest has to go through a similar experience. Thank you for your understanding and efforts. With bad regards

We were there for dinner. Service and food really top.

We felt very comfortable, very good service, friendly and professional. The food was good, but I deducted a star because I expected homemade hollandaise. But we'll be back.

Definitely worth it. Price-performance ratio is right.

Was there on Tuesday for dinner with a business colleague. Very good food. Not exactly cheap - but you get what you pay for. The service/operation leaves nothing to be desired. The menu selection for dishes is - let's say: modest. But there is something for everyone. And the “something” is also very good for that. All in all: Very good value for money. You can eat really well and comfortably here.

Visited the restaurant! Starter: Wild mushroom soup / Very good Main course: Schnitzel Bernese style / Good Dessert: Ice cream with nuts in coffee liqueur / Sufficient Service: The ladies and gentlemen were on point and very attentive Will visit the restaurant again to try a steak.

Were there for dinner. Very tasty cuisine with a nice greeting from the kitchen.....Very nice and friendly staff.....great extra praise to the kitchen and the nice boss....Small but completely sufficient menu...is basically for Something for everyone. Prices are a little higher than in normal restaurants but in my opinion they are totally justified... It's best to try it out for yourself...

We liked it very much, we will come again.

Great food and extremely good service. Exemplary customer service and high quality of dishes.

I felt very comfortable there, the rooms are very clean, quiet location, nice service and a healthy breakfast buffet. I can only recommend it. We'll definitely see each other again soon😊

We had dinner here again with our son, daughter-in-law and grandchild. What we noticed positively about a year ago was that our little granddaughter, 4 years old, also received a greeting from the kitchen. Very friendly and courteous staff and boss who also have some fun. Food and desserts, especially the strawberry ice cream, were very good. We will continue to enjoy eating here again in the future. Went to the heath again today and the food, for me it was the lamb ragout, was just as we are used to on the heath. It was very tasty.

Very nice staff and nice clean rooms. Great breakfast and food in the restaurant was also very good!

Not recommended as a vegetarian. I ordered a vegetarian dish. It came with meat. It was then explained to me that there was the same dish with meat and I should know that the dish with meat was also available somewhere else on the menu and I should explicitly order the vegetarian dish. I assumed that the dish was vegetarian under the vegetarian category. It's obviously my mistake that, as a vegetarian, I don't look at the whole menu. I think that can happen, but then I don't blame the guest for the confusing menu, but rather ask when ordering. Quite easy if you do it cleverly.

Simple but functional rooms, nice bathroom, very friendly staff, great value for money at breakfast, great restaurant with great service, excellent food! 15 minutes to the city center, again and again! Also because we were able to bring a dog! Thanks!

Always worth a visit 👍 Great ambience and the best beer garden in the region 😁 Food is always pure se* for the palate😋😋😋 The service is always attentive and very friendly.🙂👍

Super designed room, very friendly staff and delicious food! Due to the proximity to the motorway and the border, you are very well connected without being exposed to a lot of noise.

Very good food, everything freshly prepared and tasty. Very friendly and good service. Everything was great, we'd love to come back.

…well, we arrived by bike. We were greeted very friendly and were able to safely park the bikes and have a cool drink. Afterwards we moved into our rooms, which were nothing special, but the rooms were clean, comfortable beds and great showers in the bathrooms, which were also very tidy and clean. That's enough for us, we really only use the rooms for sleeping/showering etc. But what absolutely thrilled us was the really friendly, committed staff, the great breakfast and by far the best food that we know from our hotel stays. Very, very great. It's worth taking a vacation there at any time just for the excellent cuisine, the delicious beer and the equally delicious wine. A big shout out to everyone who makes this possible 👍👍👍👌

Pleasant hotel and good food can be recommended

The quality of the food is excellent. The outdoor area has been designed to a very high standard and invites you to linger for a longer period of time. This is also a great place to celebrate on larger occasions.

We had a wonderful and perfect evening... Service: 10/10 Ambiance: 10/10 Food: 10/10 Thanks :)

Very cozy and nice restaurant. Easily accessible. The service is a 10 out of 10. Very fast and super friendly and a really nice atmosphere. We celebrated my grandma's 90th birthday. Everything was taken care of excellently.

We were completely satisfied and can only recommend the “Heide”👍👍

The hotel appealed to us because we were in Aachen for an event, it is located near the motorway and is family-run. We were more than positively surprised. The owners and staff are great, the service is still alive here and the friendliness is authentic! Very good and tasty products in the restaurant, beautiful beer garden, great rooms with blinds and extremely comfortable beds, cleanliness 1a, rich breakfast, large, free parking lot. We felt very comfortable and were perfectly looked after. We would love to come back and have already booked again. Thank you very much for the great short vacation and many greetings from the 2 girls from Lipperland and Lower Saxony.

The hotel has a very convenient and central location, has a beautiful large outdoor area and offers newly renovated rooms that are equipped with everything you need. I would particularly like to highlight the excellent food in the restaurant and the exceptionally friendly service! When we left we forgot a T-shirt, which was sent to us in no time at all without any complications. Thank you again for that! We'd love to come back.

Very tasty meal with a good bottle of wine. Very friendly service. Price quality very good. Reservations a must!👌

Good location as a start of bicycling the Vennbahn route. Nice room and good restaurant . Friendly service everywhere

Excellent service Staff a 10 Restaurant excellent dinners Restaurant staff 10 Perfect location Everything very good 10

Beautiful and very relaxing. After a day of travel. Phenomenal atmosphere. Teresa attended to us and was very attentive and helpful to us

A rather inconspicuous building from the outside (gray mouse, as the waitress says) with a great positive surprise effect when it comes to the room and food/breakfast

Rather inconspicuous from the outside but a great hotel, the rooms have everything the traveler needs, top service and a mega good restaurant with really delicious food.

Completely satisfied. Good food and drinks, friendly staff. Nice rooms

Very nice staff and modern rooms. The associated restaurant is also recommended and the service staff is very accommodating, even with small children.

Went there for lunch today, I reserved a table in advance. The food was simply great, a huge compliment to the chef and his team in the kitchen. The service staff was very friendly and quick. We would like to come again.

We were there yesterday for the anniversary. The food was excellent. Hats off to the team who did a great job despite the downpour and gave the guests a lovely evening. Really recommended.

We were just passing through. The hotel is close to the motorway exit, quiet location, great breakfast, nice and friendly staff, highly recommended.

Great location, great service, delicious indoor food and beer garden.

A very comfortable and relaxing stay with people who will do everything in their power to help make your stay perfect.

Very clean, comfortable rooms. Service was very freindly.

Excellent Everyone was very friendly and nothing was too much trouble for them - Definitely recommend and most Definitely stay again!

After a long time there, everything was beautifully done again

Used many times over the years. Just gets better.

A stopover during a long trip. We took advantage of this pose.

Simply a wonderful place. Nice people, great food and good beer. What more do you want.

Exceptionally good. There is always someone there when there are needs. Super delicious food, thank you very much

Last night we went to the Heide very spontaneously and without a reservation at around 7 p.m. The restaurant was - on a weekday! - filled to the last place. But we were allowed to wait, and after a few minutes a table became available and was hastily prepared for us. What followed was an all-round successful evening. As always, the service was attentive and extremely friendly. The greetings from the kitchen were a delight, as were the starters, including the best asparagus cream soup I have ever tasted. It took a while before the main course as a fairly large party was being served in front of us. The kitchen bridged the waiting time with a delicious sorbet. The main courses were first class, everything was prepared to perfection and served attractively. The final bill was absolutely reasonable for the quality of the food and the great service.

We were only there to eat, but the quality and service made it a real pleasure. Not a cheap meal, the price performance is more than justified. All in all a great experience.

Gestern waren im gut besuchten Restaurant. Schon beim betreten der Schankstube fiel uns ein scharfer Parfümgeruch auf. Uns wurden Plätze im Zwischenraum angewiesen. (Schankraum/Speisesaal) Die Gäste vor und hinter uns hatten schon die Fenster auf Kipp gestellt. Leider mussten wir feststellen, dass, wie auch schon beim letzten Besuch, ein Kellner wahrscheinlich ein Parfümbad genommen hatte. Wir hatten keine Chance unsere Speisen ansatzweise zu riechen. Was nutzt der beste Service und die schmackhafteste Küche, wenn der Geruchssinn zeitweise verloren geht.

Food and service 1A I'd love to come back

Pierre you are my sunshine, thank you for this magnificent night. I enjoyed the drinks :) With great joy Dorthe

Very tasty food and very nice service.

Lekker op vakantie in zuid Limburg op boerderij camping Schrouff in Vijlen. Koken op de camping is leuk maar uit eten zeker zo gezellig. Dan ga je op zoek naar restaurants met een goede actuele score in de omgeving en kom je uit in Aken. Op basis van Google en TripAdvisor gekozen voor deze locatie. Het eten was goed, lekker en in de juiste proportie. Verrast met een amuse van de zaak en een bediening waar menig restaurant een puntje aan kan zuigen. Kortom; als we nog eens in de buurt zijn… en zo niet dan kan ik, wij het je zeker aanraden

Good cuisine and good waiters! We had a very nice evening.

Friendly welcome, nice breakfast, very tasty food in the adjacent restaurant with friendly service, but the beds are too hard for me, but I will still go back there when we have to be near Aachen.

Nice Hotel. Very clean and tidy. Excellent rooms with large bathrooms. Very cozy. Very good reception. I totally recommend it

Just wow! I honestly don't know if I've ever experienced such good service. The staff is very attentive and extremely friendly. We booked an overnight stay, basically as a transit. Rooms are rustic and very clean. The food is fine dining and very tasty. Greetings from the kitchen for children were very lovingly prepared, there was a small fruit plate. All the waiters were consistently in a good mood and very warm. We felt very comfortable. Many thanks to the entire team

A wonderful feel-good place. We were passing through. All the service staff were very friendly. The hotel is very dog ​​friendly. The hotel's restaurant offers very good cuisine! A successful and delicious surprise was the delicious greeting from the kitchen!

Very tasty food, nice and attentive staff!

Very good hotel. We felt very comfortable. Will definitely come back again. The rooms facing the garden are very quiet, the beds are very comfortable, the bathroom is very modern and spacious. The food in the restaurant is highly recommended. Very good cuisine. The staff is super attentive, courteous and friendly.

I have never been a hotel guest as I live nearby. I've eaten there many times and it's always been first class in every respect

Delicious food, friendly service, absolutely recommended.

We have been coming to the Hotel zur Heide for 6 years and have always received a very warm welcome! The meals are exceptional, delicious taste, a very, very pleasant atmosphere!! Des français heureux!

Very pleasant family-run hotel. Clean rooms and very good breakfast. The restaurant cuisine is excellent and has very professional staff. Thank you for the lovely stay.

Very tasty food, I can't say anything about the rooms as we were only there to eat. Nice and courteous service.

Nice place, docent rooms great place at an. Affordable price

We went here for dinner on Saturday evening. The service is great and the ambience is great too. The food tasted good but the salad could have been a little less and a little more dressing. We also didn't like the fact that the meat was on top of the vegetables and that's why the sauce was. The appetizers before the main course were delicious. At the end there was a nightcap.

Delicious food and attentive service.

Very friendly service, good food! Gladly again!

After many recommendations, we visited the restaurant for the second time. The staff is “on the ball” and super friendly and relaxed. I haven't raved so much about a "new" restaurant in a long time and I was completely thrilled. The food is highly recommended!!! Really good.

We were there for the second time in a short time and are absolutely thrilled with both the service and the cuisine. You can tell that it is a family business and that the most important thing is that the guests are happy and comfortable. We will be back :-)

Can only rate the restaurant. That actually deserves 6 stars, as does the service.

Very nice place and uncomfortably great service! Very friendly and forthcoming. The food was very tasty. I would recommend the restaurant at any time!

Top renovated, rustic modern rooms. Friendly staff, varied breakfast with the option of freshly prepared egg dishes.

We were in the restaurant and had a very tasty meal. A humorous and friendly service! We'd love to come back

Always a very pleasant atmosphere! Very good food !

We were politely but firmly asked out, no reservation, no space. There was also little willingness, for example, to put a chair at a free table for two. Apparently they had earned enough that day. I'm happy for all the restaurants that are doing so well.

Restaurant only. The food was delicious, the portions were generous. There is a cozy atmosphere in the restaurant. The service team is very friendly. We will be back.

We were there for a weekend in December. It was great

Wir waren zum Wildbuffet dort und waren begeistert.

Wir hatten wieder ein wunderbares Silvester Dinner, es war grandios!!! Vielen Dank an das Heide Team!!!

Immer sehr gute Qualität und sehr leckere Speisen. Wir kehren gerne hier ein.

Ganz gute bürgerliche Küche Aber sehr nette Vorspeisen auf Kosten des Hauses durch sehr netten Kellner

Sehr gemütlich und absolut nettes Personal. Wir kommen gerne wieder.

Ein schöner Abend mit sehr gutem Essen.

Netter Service, schlechtes Essen Wir waren an einem Freitag Abend zu 5 im Restaurant. Auch wenn alle 5 Hauptgerichte zur selben Zeit serviert wurden, waren 4 der 5 Gerichte bedenklich schlecht zubereitet. Klar erkennbar wurden diese 4 Gerichte lange Zeit „warm“ gehalten, was klar durch eine leichte Kruste auf der Sauce erkennbar war. Das Rumpsteak war das einzige Gericht welches frisch vor dem Servieren auch zubereitet wurde (das Steak hatte eine tolle Farbe und war auf den Punkt zubereitet!). Die Gänsebrust, siehe Bild, war eine Frechheit und entspricht weder irgendeinem preislich vergleichbaren Standard, noch entspricht es im Ansatz den anderen hier geposteten Bildern eines Gänsebrust-Gerichts. Schade und überaus bedenklich ist jedoch die komplette Ignoranz für inhaltliches und belegtes Feedback. Ihr selber legt die Preise fest, somit definiert Ihr auch die Erwartungshaltung. Bei einem Preis von 27,90€ für eine Gänsebrust erwarte ich ein gut zubereitetes Gericht und kein zähes und verkochtes Stück Fleisch. Wie gesagt habe ich dem Restaurant die Chance für Feedback im Restaurant selber gegeben, diese wurde jedoch ignoriert.

Für eine geschlossene Gesellschaft gebucht. Das Essen war gut.

Wir waren gestern beim Wildbuffet. Alles sehr lecker und die Mitarbeiter sind super nett, humorvoll, aufmerksam und hilfsbereit. Ich werde nur die nächsten Tage Salat essen, denn ich bin mehr als voll geworden;). Ich komme gerne wieder. Danke für den schönen Abend<3

Das Essen war sehr köstlich, Service etwas langsam.

Nur Restaurant: Gutes Essen. Die Preise waren der Qualität angemessen. Der Gruß aus der Küche war top. Die Bedienungen machten einen etwas überforderten Eindruck, aber alle sehr freundlich und bemüht. Haben die kleinen Fehler charmant und mit einem lächeln wett gemacht. Insgesamt einen schönen Abend gehabt.

Excellent fine dining quality food and very friendly service. Absolutely world class.

Hotel ist ein Familienbetrieb, sehr freundliche Betreiber und Mitarbeiter. Zimmer sind sauber aber einfach. Könnten etwas Pfiff und Eleganz für den Zimmerpreis vertragen. Die Größe ist gut, das Bad modern mit dem was man braucht. WLAN ist sehr schwach, TV ist bei starkem Wind nicht zu gebrauchen. Die Lage (Autobahnnähe) ist super, aber nur wenn man Gartenseite bucht. Das Restaurant ist bestimmt sehr gut, zumindest nach seinem Ruf her, ausprobiert haben wir es leider nicht. Wird aber nachgeholt. Im Ganzen aber empfehlenswert

Wir waren heute mit der Familie zum Mittagessen hier. Sehr angenehme Atmosphäre. Sehr freundliches und verbindliches Personal! Das Essen kam immer zusammen, frisch gekocht und sehr schmackhaft und zeitlich sehr gut in der Abfolge abgestimmt. Wir kommen sicherlich wieder. Vielen Dank ! 😊

Wir waren gestern (24.11.23) im Restaurant um den Geburtstag meiner Mutter zu feiern. Ein Kellner kam schnell und brachte uns zum Tisch und fragte sofort, was wir trinken möchten. Die Getränke kamen zügig. Eine Kellnerin nahm die Speisen auf. Ich nahm die vegetarische Rote Beete Suppe, meine Mutter die Zwiebelsuppe und mein Mann das Tartar. Die Kellnerin fragte mich ob ich vegetarisch sei wegen dem Gruß aus der Küche. Das bestätigte ich. Als die Vorspeise kam, bemerkte ich nach dem 2. Löffel, dass es NICHT die vegetarische Variante war. Die Kellnerin entschuldigte sich und brachte mir nach ca. 10 Minuten die vegetarische Variante. Der Hauptgang war für meine Mutter und mich der Gemüserösti mit Kräuterschmand und Salat, mein Mann hatte das Saltimbocca vom Kanninchen und mein Vater Hirschmedallions mit Fritten. Mein Gemüserösti war versalzen, die Hirschmedallions zu lange in der Pfanne, so dass mein Vater 1 Stück weder schneiden noch essen konnte und die Fritten zu hell, das Saltimbocca war Kanninchenmedallions auf Pilzen mit Knödeln, die Pilze waren kalt. Im gesamten waren die Hauptgerichte nur lauwarm. Als Nachtisch hatte meine Mutter ein Dame Blache, ich den weissen Brownie, mein Mann die Crème Brûlée, mein Vater 2 Kugeln Eis. Die Cème schmeckte nach nichts die anderen Desserts waren in Ordnung. FAZIT: Die Rechnug betrug 186,-€ und wir waren 3,5 Std. da. Es hat viel zu lange gedauert, dass Essen war das Geld nicht wert und was absolut nicht geht, dass man als vegetarisches Gericht eins mit Fleisch bekommt. Da hilft es auch nicht, dass man die Flasche Wein geschenkt sowie die Vorspeise nicht bezahlen muss. Einziger Pluspunkt, dass Personal. Wir kommen definitiv nicht wieder und empfehlen das Restaurant auch nicht weiter. Sehr schade.

Gemütliches Restaurant und schöner Garten.Leider hatten wir einen kühlen Tag erwischt und konnten nicht draußen sitzen. Aber das hat dem schönen Abend keinen Abbruch getan. Der Service war freundlich und kompetent. Das Essen (Lammfilet und Lachs) waren köstlich und ich freue mich schon auf den nächsten Abend im Restaurant.

Sehr leckeres Essen, super freundliches Personal. Sehr gerne wieder

Motiviertes junges Personal, trotz das extrem viel los war an dem Abend hat alles zu 100 % gepasst. Essen war lecker, Portionen ausreichend, kaltes Bier, jederzeit wieder.