Harput Grill Und Bäckerei in Hamburg

Very bad service and bad food I definitely don't recommend him

Good morning, Yesterday we ordered Adana Beyti and a grill plate as part of the 2-for-1 promotion. Unfortunately, it was an absolute disappointment – ​​a complete rip-off! Two plates don't even make a full plate here, as we know from other restaurants. But that was just the beginning: • Significant delay: The order came over half an hour later than announced and was completely cold. Sure, something like that can happen on a Sunday evening, but if only it had been that! • Poor quality: The meat was full of cartilage and tendons - absolutely inedible. • Missing sauces: The food was dry as the sauces were either completely missing or sparse. The sauce was completely forgotten in the grill mix, and the beyti only had two tablespoons of cacık. • Carelessly packaged: The food seemed to have just been thrown into the box. In one of the boxes everything was so squished together that it looked unappetizing. • Missing components: The “piece of chicken” was missing from the mix plate, and the sauce from the Beyti had soaked in, making the bread soggy and crumbly. • Telephone availability: The restaurant could not be reached by telephone. After several attempts the phone even turned off. The best part: This morning I woke up with stomach cramps. Is that normal? That you as a customer are so ignored? Nobody wants to end their weekend like this. Conclusion: Never again! I really can't recommend this restaurant to anyone. The “2-for-1” promotion? Better save yourself the 50 €! As two people of Turkish origin with years of gastronomy experience, we can only say: We were ashamed of how a meal could be prepared so carelessly and poorly. I'm not one to bash a restaurant for no reason, but this was by far the worst meal we've ever ordered. And it looks like we're not alone! My tip: read the reviews and take them to heart. Ultimately, the customer can't help the amount of work you do - he pays money and expects appropriate quality in return. All the best to you!

Ordered at 5:15 p.m. received at 6:45 p.m. Eat lukewarm. Ordered with bulgur rice and received 2 sauces too little. Unfortunately there is nothing more to report

Should have listened to the reviews, the shop is 5 minutes away, the food arrived completely cold, the fries were already hard and uneatable, the cigar abörek was also cold and hard and uneatable, unbelievable!!!

Inedible! Börek was so hard and burned, as if it had been standing all day. Fries were undercooked, raw and minimally seasoned. Salad was overly soggy and portion was minimal. Doner kebab was cold and the bread was soft. Underline: Never again in my life! Simply a disgrace!

Nice service and friendly employees. Food was great and sufficient.

The food was not edible, unfortunately everything was prepared without any heart! The fries were extremely soggy and didn't taste exactly like meat and citizens weren't well done. I regret ordering there, very miserable and not recommended

It tastes wonderful and there is a lot to choose from. For example, the Adana and Doner etc. . It's worth coming from far away to eat there because the prices are good.

I ordered from Harpo Grill on Uber Eats and I was beyond disappointed. We ordered two Gretas and it seemed to me and us as if they were dividing one grill into two. My recommendation is not to order from there or not from there and we paid €50 for it

Food ordered, unpunctual, cold, sticky. Never again!

Always nice and super tasty. They really try very hard.

I never really write reviews but this store is a complete rip off. With the 2 for 1 promotions, the portion is simply halved so that it comes to the same price. I could live with that if the food wasn't so horrible, it looks super unappetizing and tastes just as bad as it looks

Once again I regretted eating a kebab there. That I have leftover food... I couldn't eat this kebab! The meat wasn't cooked through at all, this kebab was just disgusting!!!

I was looking forward to a nice Iskender after a long day at work. Ordered it without tomato sauce. The employee fried the bread (!). I could just see how he made the tomato sauce. I pointed it out to him again. He would get angry, but he would do it again. When I got home, I was disappointed to find that the bread hadn't been toasted, but was just there. When I called, he first told me something about fresh bread, and everyone does it differently, then he said I hadn't said anything about "without" tomato sauce. Unfortunately very disappointing.

We ordered the classic kebab with everything but cabbage, it arrived with a leaf of lettuce and 5 whole onions, a small dollop of sauce and the really disgusting meat I've tasted so far. So I've never had a worse kebab before.

Order came one hour late. Staff do not answer the phone!

The food was tasteless and didn't look very good. Never again !

We ordered 2x grill plates with fries on offer from Harput via Uber. Rarely have I had such bad food delivered to me. Portion size: The grill plate is offered for the original price of €25. To me it is clear that one portion was simply divided by two. So you never get tired of it. The fries were sticky and the meat was extremely tough. The taste can be described like this: Old meat taken out of a Tupperware container and warmed up in the microwave. If I had read the Google reviews beforehand, I would have been spared this experience. I also find it shocking that similar reviews were received here over a year ago and the operators obviously do nothing to change the deficiencies.

The food was cold where I ordered it, the workers put salad in everything in the kebab even though I only wanted meat.

I never received my food and already paid for it! Ordered with Lieferando. No one can be reached by phone!

Very cold, meat well, portion size quite small, delivery fast

Falafel Dürüm with cheese was available outside for 6.50 euros. I go in, order, wait... at some point I see that there is a different price inside, 7.50 euros. Then I see my Dürüm being rolled up... without cheese. When I bring this up I am told that many people don't want the cheese. Oh, and then you just leave it out without saying a word? Don't even ask? The Dürüm tasted good, but if I hadn't been careful I would have paid more than advertised and gotten less than I was promised. I find it incredibly cheeky! What kind of attempt is this to rip off customers? That leaves a pretty bitter aftertaste!

The best was Adana Kebab, in the picture, a kebab skewer, rice, grilled vegetables, fresh lemon and salad... of course there is nothing in common with what arrived. (Except I ordered it with fries) For 16! Euro + delivery and 60min. Waiting, there was a small portion of fries that were still a little warm, a bit of minced meat (including a few fries) and some sort of salad mix. So afterwards you're more hungry than before.

This was by far the worst and most disgusting thing I have eaten in my life.

Harput Grill & Döner food tastes very good. The service asked me a thousand times what I wanted to eat and from 3 different service employees whether I had actually already ordered. The snack bar is on the street so it's very loud if you want to sit outside otherwise you go inside. The bus stop for line 116 is right in front of the snack bar, but there is also a subway stop. A perfect location to grab something to eat if you want to get away quickly. I really like eating something quickly and then moving on.

The food was cold and the meat tasted bitter.

This is what a real kebab looks like! Super tasty, super big and great service!!

Maybe I was just unlucky, but I can't recommend the chicken. It was so harsh and dry that I was still feeling the after-effects on the second day. In addition, the salesman was obviously not customer friendly, whatever he was annoyed about. Gastronomy means: new customer, new happiness! And ALWAYS think about the well-being of the customer, THANK YOU!

I ordered delivery from them for a fee An hour later they brought a salad that was sour for at least three days Potatoes are the same The sauce is also more sour You should not order anything from them)

Doner kebab bad, mostly cold and too dry (sauce not good). Fries are okay though. Price is also way too much for what you get.

I order there often, delivery and food is always great.

Incredibly inedible. Iskender meat was ice cold and bread was soggy and completely soggy from the sauce. Salad was okay.

Ordered two Iskenders for pickup. Meat was already pre-cut under the skewer, not fresh and ICE COLD. And then the bread for the Iskender was simply packed underneath, unbaked/roasted. Simply bottomless and inedible. Portion for €17.50 per Iskender is also tiny. It couldn't be worse.

Ordered via Lieferando for the first time. 3 kebab boxes. The fries were still raw and were completely discarded. Never again.

I ordered several grill plates here. Never eaten such poor quality meat. Not even the fries were tasty.

80% completely fried meat is not recommended

Never ordered again and I specifically ordered without tomatoes and what I got were tomatoes and the service on the phone was really rude

I ordered two doner salads and both had extremely little chicken on them.

unprofessional staff, they speak badly with customers, completely unprofessional, the waiting time is very long, when you ask how long it takes they answer very badly, for the food they prepare the time is too long, I recommend it not

I wasn't served particularly attentively there. I also had to wait a long time because the gentleman was overwhelmed by himself. The meat and bread were cold. He only put a few fries on my menu, they were also full of fat. I have never had such bad service and such bad food. Very disappointing!!!

One of the best kebabs in Hamburg!!

Nach 1 1/2 std kam das Essen an. Das Hähnchen war total trocken, kaum essbar, die Pommes wabbelig als wenn man vergessen hat sie zu frittieren. Der Dürüm wurde nicht nach Wunsch zubereitet aber das Geld wurde kassiert. Scharfe Sauce rein gemacht obwohl es nicht mal bestellt wurde, nur salatblätter keine Tomaten oder Gurken oder Krautsalat. Das Fleisch wurde nicht auf Wunsch genommen, labbriges fettiges Fleisch. Habe das 3te mal hier bestellt und wieder enttäuscht wurden. Das war das letzte mal. Hamburg hat bessere Läden. dieser laden ist überhaupt nicht zu empfehlen

Haben bestellt: Nach einer Stunde warten kriegen wir einen Anruf, dass das noch eine Stunde dauern würde. Absolute Frechheit

Hab gestern 2 iskender Teller bestellt richtig wenig drin und schmeckt nicht (war kalt)dazu sehe ich das erste mal das es Salat dazu gibt ! Nie wieder

Bester Döner ganz in Hamburg sehr freundliche Bedienung Preis-Leistungsverhältnis okay

Das Fleisch war sehr zäh - die Soßen waren jedoch lecker

Habe das Essen über Lieferando bestellt. Das Essen kam 1 Stunde zu spät obwohl laut dem Tracking der Lieferant 5 Minuten entfernt war! Das Essen war kalt und das Fleisch hat nach Gummi geschmeckt ! Einmal und nie wieder

Essen= Pommes, Nuggets. Da kann man wenig falsch machen... Service: Türkischer Dönermann war sehr nett und zuvorkommend, aber mit drei Gästen offebar überfordert. Ambiente: Alles dunkelbraun, laufender TV mit Horrormeldungen= gruselig. Unser Tisch hatte eine kaputte Seitenleiste, lieblos... Ich geh da nicht wieder hin.

Fährt lieber eine station weiter zum billstedt döner. Das fleisch ist nicht knusprik. Die saucen wässrig und schmecken nach zucker.

Essen ist ansich gut aber die letzten 2x kam das Essen leider immer fast kalt an. War auch das letzte mal das ich dort bestellt hab.

Ich esse gerne deren döner sehr lecker bisschen teuer und für einen döner laden sehr schön

Ordered chicken and delivered Rind. Worst place to order takeout.

We are pure vegetarian and we were given beef , so disgusting . Such a irresponsible behaviour better to close the shop if they don't respect their customers.

Wer serviert 2 Fleischteller komplett ohne Soßen??! Hab ich noch nie erlebt, weder Tzaziki, noch Cocktailsosse waren dabei und auch der Salat war ohne jegliches Dressing. Auch qualitativ nicht vergleichbar mit anderen Dönerbuden. Leider 1x und nie wieder.

Insgesamt ein solider Döner-Imbiss. Man wird satt und wird vernünftig bedient. Meiner Meinung nach alles in Ordnung und Essen war auch gut 👍

In Ordnung, und mittags immer genug Sitzplätze im Laden (Das Dönerfleisch war herrlich knusprig gegrillt)

Top!! Ich bin begeistert. Ich wundere mich über die Leute, die negative Bewertungen für die Jungs abgeben. Es ist nicht fair. Die arbeiten fleißig, schnell, sehr sauber und sind immer da. Besser geht's nicht! Danke Euch!

Habe mir den Dönerteller gegönnt, wurde mir auch in mini zubereitet. Lecker. Mitarbeiter war sehr nett.

Freundlich, schnell und lecker. Preise werden häufig erhöht, Portionen hingegen gefühlt immer kleiner. Daher 1 Stern Abzug, ich komme natürlich trotzdem wieder.

Super lecker und sehr freundliches Personal , wir kommen wieder !

Sehr freundliches Personal, das Essen war unfassbar gut. Bestes Dönerfleisch das ich je gegessen habe. Gute Qualität!

Delicious döner kebab. Friendly atmosphere. Moderate prices.

Türkische Küche "zum Mitnehmen", echt lecker und schmackhaft. Döner kann jeder, aber die Speisenkarte gibt mehr her: Iskender Kebap, Tavuk Sis, Köfte...und der Service auch 30 Grad Außentemperatur und gefühlt 50 Grad im Laden immer freundlich.

Sehr große Auswahl an Gerichten, alles frisch zubereitet.Zum Mitnehmen und zum dort Essen oder auch zum Liefern lassen. Sehr freundliches Personal.

Kann ich nur weiter empfehlen sehr lecker

Comida buena, aunque los precios en algunos Harput son un poco más económicos, pero en general no están mal. Lo recomiendo 👍

Wir waren hier das erste mal essen war sehr gut Personal sehr nett Aber was ich vermisst habe war das Brot zur Vorspeise wo wir von harput gewöhnt sind Ein kostenloses Brot mit dip Aber man sagt ja nicht alles ist gleich Aber sehr lecker war’s

Riesige Portion, aber statt Fleisch nur Fett. Ich habe die Hälfte davon gegessen und den Rest in den Müll geworfen.

Sehr gut und günstig, mit Lieferung 👍

Nachts um 01.00 nach Metallica kann man schon mal Hunger haben 😁 Und hier könnten wir ihn stillen. Lecker Döner, frisch zubereitet, freundliches Personal. Und das um diese Uhrzeit 👍 Klare Empfehlung!!

Habe 2 Kindermenüs bestellt. Zum einen hat bei BEIDEN der Tzatziki gefehlt ( essen bestand nur aus Pommes und Dönerfleisch und war von daher sehr trocken ) und beim anderen noch der Salat. Es wurde die falsche Caprisun geliefert, was ja mal passieren kann wenn einem was ausgeht. Aber alles in allem enttäuschend. Sind Telefonisch nicht zu erreichen.

Kann die schlechten Bewertungen nicht bestätigen. Sind voll zufrieden. essen war nach 20min da ,warm, ordentliche Portionen, Der Fahrer super nett. Werden bestimmt jetzt öfter da bestellen.

War heute dort Geflügel Dönner Teller Top 👌mit Salat und Pommes wir kommen wieder

Ich habe hier 3 x Essen bestellt und liefern lassen. Bis auf eine Ausnahme, ich hatte Fleisch vom kalb dabei obwohl Geflügel bestellt, war ich zufrieden. Deshalb auch nur 4 Sterne. Geschmacklich etwas fad, ansonsten aber ok und durchaus in Ordnung.

Der Aufbau ist groß und ordentlich, wirkt sehr einladend. Der Service ist leider nicht der beste, der Dönermann wirkt sehr unsympathisch und desinteressiert. Geschmacklich ist das Ganze nicht das beste.

War ok, aber kenne bessere Läden.

Sehr gute kualitet,Bedingung Perfect 👍👍

Das Essen an sich is echt Lecker da. Aber ich hab bestellt und als ich zurückgerufen habe wurde ich weggedrückt. Bewohner des Hauses Haben mir mitgeteilt das der Fahrer einfach wieder Weggefahren ist. Zum Essen gut, bestellen lieber nicht.

Dönner, Lamacun..... alles lecker. Kein Restaurant sondern, Dönnermann. Überarbeitung: Lässt langsam aber sicher nach. Vor allem wird die "Bude", so nenne ich sie jetzt einmal, als dreckiger. Tische verschmiert, auf dem Boden scheint sich alles zu vereinen was den Weg zum Boden findet und nieman kehrt das alles mal zusammen. War mein Lieblingsdönnermann.... wenn das so weiter geht war es das aber auch. Sehr schade.

Wir können uns den schlechten Bewertungen nicht anschließen. Wir haben mittlerweile schon sehr oft über Lieferando bei Harput Grill und Döner bestellt, und ich sowie meine Familie sind sehr zufrieden mit dem Essen und auch mit der Lieferzeit. Es ist zwar nicht mein Lieblings Döner Laden, daher nur 4 Sterne, aber wir sind zufrieden und uns schmeckt das Essen. Auch die Preise finden wir total fair. Liebe Grüße

Döner war gut und der halbe Hahn nicht so gut.

Leckeres Essen, schneller Service. Ein guter Dönerimbiss, aber nichts besonderes. Das Essen war lecker und frisch. Es gibt viele Sitzmöglichkeiten.

War hier zu einem Kurztrip nach Hamburg, da mein Hotel gleich in der Nähe war und um 22 Uhr schon fast alles geschlossen hatte. Der Dönerteller war ein Traum! Und bei Abreise gingen wir sogar zum frühstücken hin, da es im Hotel um einiges teurer war. Ich kann diese Location nur empfehlen.