HANS IM GLÜCK - LEIPZIG Augustusplatz in Leipzig

Everything perfect as usually. The food was delicious, the staff was friendly and customer oriented und the time slot very good for quick orders. :)

The food is a delight! We'll be back

We ordered burgers and coleslaw. Burgers were quite tasty, but the dressing was missing from the coleslaw. It felt like it didn't taste like anything. It's just a shame when you're looking forward to the food and then something like that comes delivered...

Great simple and very airy interior. Very nice staff.

Yesterday I had dinner with a friend at “Hans im Glück”. I have to say the service and the ambience were really great, the sweet potato fries with the cheddar cheese cream were also really tasty. However, the burgers were inedible, the beef had such a strange and “disgusting” aftertaste and I bit on splinters of cartilage twice. Next time we'll go to Peter-Pane again.😕

Great food, cool location, only the service could be more competent.

Despite the store being overcrowded, Christmas market, very fast and attentive, friendly service! Food was great!

Eat delicious burgers in a beautiful atmosphere with many choices, or lunch or evening options Service friendly, accommodating, thank you for the nice service.👍🏻⭐️🌲 You will be placed! Unfortunately no photos, that hasn't worked on Google for months.👎🏻🙄

The service leaves something to be desired - you have to wait a long time before you can place your order.

It was our first time in this restaurant. We were greeted and served in a very friendly manner. The waitress showed us how we could put together our menu. We would be happy to come back and fully recommend it.

Wonderful here. Great atmosphere!

We were there on Saturday evening, the restaurant was full, but the usher and all the waiters were very friendly and helpful! Unfortunately the food wasn't tasty... unfortunately there wasn't the smash burger on offer, we chose other burgers, the meat was so-so, I would have expected a little more in terms of taste from a pure burger shop... The fries were lukewarm, okay, it was full, the waiters were really busy, unfortunately the jalaoenos that came with the fries had a strange aftertaste, so unfortunately nothing to enjoy... As harsh as it may sound, the burger meat is much tastier in other burger chains, which is a shame!!!!

I just ordered burgers here and well what can I say... the picture speaks for itself. The burger was absolutely not edible. When I bit into it and tasted it and then saw it, I lost all hunger. The burger patty is still completely raw. In my opinion, something like that definitely shouldn't happen. It's a shame about the money and the anticipation you had.

It was a very nice evening with delicious burgers and very attentive service! We would love to come back 😋

The atmosphere and the staff = very good Somehow the food didn't fill me up. I think you should strengthen the salad a little as a side dish.

Great food (especially for vegans or vegetarians), friendly and competent service and a very pleasant atmosphere. Absolutely recommended!

I've known the store for far too long but it's just great. Food great, service top, atmosphere great. We had plenty of space, a great burger and 3 beers, just great.

We were guests there twice and were both extremely satisfied. Great service, great burgers and cocktails. Perfect all around! Thank you very much, we'll be happy to come back! 🙂 👍

Service was great! But unfortunately the food wasn't good, the chips were totally over salted, the burger was specially ordered without arugula on it. Unfortunately there was no suggestion to make a new one or any accommodation.

Pre-ordered, great rustic atmosphere and food was great. I'm finally a citizen eater again

Quite expensive for the portion

Food ordered online after 9 p.m. is simply ignored and not delivered. You don't get any information about the whereabouts of the order. Shortly before 11 p.m. the order is simply canceled. This has happened several times now. Frustrated and lost in pity, you end up eating Bemme.

Like every Hans im Glück, cozy with light and trees, here particularly nice and attentive service

Service friendly, got a table straight away, huge selection, food delicious and reasonably priced

As always, everything fits here too! Delicious food, friendly service, familiar ambience.

I am very critical today. Everything was okay, but not outstanding. A burger chain... satisfactory but nothing that makes me say: "That's why I come to Leipzig" or something like that

Always beautiful! We'll be back!

Unfortunately our food was lukewarm

Hey, the staff is super friendly, the food is also very tasty, especially the Wild West, the portions are enough, not too much but not too little either, just a bit expensive.

I always enjoy going there! When there is a lot of activity, one or two orders may go missing, but they will make up for it with friendliness and the "problem" will be resolved. It's a bit loud at times. But that is simply due to the open guest room and the proximity to the next guest.

burgers 🍔 are fresh, staff very friendly and the food came really quickly. The only negative point today: the restaurant was a bit too cool.

Very nice atmosphere and very tasty food (great selection). I would perhaps just note that it is quite loud there with music and voices.

While they might not have gluten free buns, the alternative is switching the bread to salads by basically doubleing your toppings, you just have to choose a good burger which has good stuff in it. The patty was amazing the salad was fresh and with their sauce absolutely perfect, and the fries were well done!

Delicious burgers, nice service and ambience!

I had dinner here with children and felt very welcome from the first moment. Warm and friendly service staff, cozy and modern interior and most importantly: the food (burgers of course 😉) was very, very tasty! Conclusion: We would come here again at any time. Delicious food in a nice atmosphere at reasonable prices.

Burgers were good. Generally quite loud. Long waiting times. Toilets very messy.

It's just too tight for me. It was very full, which is why it took so long to be served. Bowl was okay, but not a taste experience.

If you've ever been to a Hans im Glück, you know the facility. I like it. It's clear to everyone that there are a variety of different types of burgers. But I always take a salad because it's atypical and good. The service staff were extremely accommodating. Really great! Thanks About Leipzig I would like to add: Be careful, when parking the polite people (my gender is different) are like vultures €. 20 fine for being late for a quarter of an hour.

We were here after a day of shopping. And we also got a place. Overall it is relatively loud and dark. The service was super friendly. Unfortunately the food is not worth the price.

We ordered burgers. Unfortunately the burger patties were nothing special and the meat was ordinary. Unfortunately the burgers are nothing special. I would no longer visit this restaurant for a burger.

I really like the restaurant concept. Good service, tasty burgers and sides in a nicely decorated store. The only thing I didn't like was the incredibly high noise level. Normal conversation was hardly possible at the table. Overall, that didn't detract from the evening. Will definitely come back.

Delicious food, fast and attentive service.

A little expensive but otherwise very good.

Great burger and excellent service. The birch trunks that decorate the room are beautiful

Very tasty food. Great ambience. Very nice staff.

Great store with fast, friendly service. Repeat guaranteed

Wir waren mit 8 Personen im Hans im Glück. Ursprünglich habe ich einen Abend vorher zwei 6er Tische bestellt, dann wurde ich am Tag vor unserem Besuch angerufen und es wurde mitgeteilt, dass es keine Tische für zwölf Personen gibt, letztendlich haben wir uns darauf geeinigt, dass wir einen 10Personen Tisch bekommen, weil zwei Personen abgesprungen sind. Das Ende vom Lied war wir haben zwei Tische bekommen welcher aber hintereinander waren und nicht nebeneinander. Also war das ganze hin und her umsonst. Die Bedienung war sehr freundlich, das Essen an sich war lecker aber es hat wirklich ewig gedauert bis überhaupt essen und Getränke da waren. Das Ambiente an sich ist okay aber gefühlt wird es immer enger überall, da immer mehr Plätze und Tische hinein kommen. 10-15 Tische weniger aber dafür mehr Platz zu den Tischnachbarn die man I.d.R. nicht kennt wären besser. Es ist teilweise echt unangenehm das wildfremde Menschen einem mit auf den Teller kriechen. Hinzu kommt der enorme Geräuschpegel, man kann kaum Gespräche führen es ist kaum auszuhalten, der Geräuschpegel wäre sicher auch mit weniger Tischen eher auszuhalten. Das letzte mal war ich ca. 2017 dort und es war irgendwie angenehmer und weniger voll. Ein nächster Besuch wird erstmal nicht angestrebt.

It was incredibly loud! And you sit back to back to your neighbor. Wasn't mine. Bürger was great and really ok in terms of price.

We waited a very, very long time for the food and were repeatedly put off. Can happen 🤷‍♂️.

Food is okay, the service is very nice but totally overwhelmed, otherwise we used every inch for paying guests.

We had a great time. Friendly and available service, copious and tasty food, decoration reminiscent of children's stories. I recommend!

We just had a drink. The food on the surrounding tables looked good. Both times we were there we had to wait a very long time. (For the order, the drinks and to get rid of our money) but the service staff was friendly and nice.

Unfortunately we had to wait too long for our food. It's a shame despite having ordered a table. 70 minutes

Food very good, service very friendly

It was great as usual from “Hans im Glück”. Keep it up!

Lunch time meal. Below average burger and overpriced. Didn’t the like the wholemeal bun or the dreak fries. Not much space at the table. Service ok.

Leider enttäuschend. Hab heute mal bestellt, über Wolt, und hab den Elsässer bestellt. 12,50 für einen Burger ist ja alleine schon nicht ohne aber was dann kam war eine Enttäuschung. Von Camembertcreme und Preiselbeeren keine Spur, ein Klecks irgendwelcher sosse, die aber quasi non existent war. Ans Telefon geht leider niemand. Nie wieder!

Amazing!! Super nice employees, amazing food, great vibe, a lot of food options

First of all, the service was extremely friendly and very patient (the waitress more than earned her tip). :) The prices were 'quite well seasoned', but more than expected was served on the table. Great selection of non-alcoholic cocktails. We will certainly honor you again very soon. :D

We sat outside and the location is great! As always, the food was very good and the service was very nice and helpful!

Food was good, just a little cold.

Polite waitress, nice atmosphere but the food was a disappointment. We tried two burgers and the bacon in both of them had a strange smell and it tasted worse. Not recommended especially if you consider the price.

Super tasty. I took a breadless citizen. The chicken was great and tasted very good. We were all completely thrilled. In the end, my gluten allergy sufferers in particular were full and satisfied. Only recommended!

The Hans im Glück is worth a visit. There is an exciting selection of burgers from vegan to (almost) classic. The side dishes are varied, as are the sweet dishes and the selection of drinks. The prices are very okay and reasonable. Since the restaurant seems to be very busy, a reservation will make sense.

Was delicious. Went relatively quickly. Nothing to complain about.

Very tasty burgers and fries, excellent fast service. This place is definitely worth your attention!)

The server had some weird opinions but otherwise good

Delicious burgers, cold beer, professional staff.

The food was delicious and the portions were more than sufficient.

Nice, attractive place to eat burgers Friendly staff Fast service Food and drinks very good.

We were there after the football match and it was late and crowded, but the food was awful even if we consider everything. Flank steak burger was uneatable / unchewable. Just a whole piece in the burger. Not marinated, not dryaged, no sous vide, not even sliced against the grain. Although seared nicely. Someone in the kitchen needs to go back to the basics of cooking. After an argue, they did not charge it. I also checked with my dentist, he says I can chew normally.

I sat in the almost empty restaurant for 15 minutes and unfortunately wasn't served.

The burger was super tasty, but the price of 13.00 euros just for the burger, without fries or other additions, is unacceptable for us. No wonder if the restaurant is almost empty, sometimes less is more.

Ich bin hin und hergerissen mit meiner Bewertung. Plus: der Burger und die Fries waren nicht überdurchschnittlich, aber gut! Das Personal hatte es echt nicht einfach. Die Technik zum Bestellen hat versagt während der Laden brechendvoll war. Trotzdem ist das Personal mega freundlich geblieben und hat schnellstmöglich reagiert. Negativ: Gefühlt werden hier so viele Gäste wie möglich auf so wenig Raum wie möglich bedient. Gemütlich ist anders. Scheinbar gab es Probleme an der Bar, mein Eistee wurde vergessen. Ganz schlimm war mein Cocktail. Ich kann nur vermuten, dass billiger Wodka benutzt wurde und davon auch noch viel zu viel. Ich habe die Hälfte vom Getränk stehe lassen, weil der Alkoholnur gebrannt hat. Ich wollte mich nicht betrinken, sondern ein ordentliches Getränk genießen. Qualitativ 0 Punkte.

A wonderful experience, even small extra requests were taken into account, great service. Gladly again.

A very nice restaurant, service very nice and loving 🙏😊 the only negative thing was that the seats are very uncomfortable when sitting for long periods because they are not well padded. Otherwise, delicious food, vegetarian and vegan food is also available

Angekommen, draußen waren noch viele Plätze frei, hingesetzt und die bereit liegende Speisekarte studiert. Da niemand kam ist unsere große Tochter hinein gegangen und hat nachgefragt, ob man draußen bedient wird und ob es glutenfreies Essen gibt. Ihr wurde mitgeteilt, dass man draußen bedient wird und das es auch glutenfreie Speisen gibt, es würde gleich jemand kommen. Nach einer halben Stunde warten, sind wir noch einmal hineingegangen und haben um Aufnahme der Bestellung gebeten. Kurze Zeit später kam die Bedienung raus, um uns mitzuteilen, dass keine neuen Gäste mehr bedient werden. Wir finden das geht gar nicht. Wir hätten dafür Verständnis gehabt, wenn dies von Anfang an so kommuniziert worden wäre, mit einem Hinweisschild, oder mündlich bei Ankunft. Aber die Gäste über eine halbe Stunde warten zu lassen, um sie anschließend weg zu schicken , ist alles andere als seriös. Uns sieht Hans im Glück nicht wieder.

I had dinner here alone without registering. I had a non-alcoholic blackberry cocktail (very tasty), sweet potato fries (maximum 3 stars) and gold melt as a burger (also very good). For dessert there was lukewarm chocolate cake with vanilla ice cream (also very good).

As always with Hans im Glück (at least in the branches I was in). Top food Top service And the ambience is great too!

I was there for the first time. It was very nice. Absolutely delicious.

It was beautiful and delicious. Staff very, very friendly!!

For a long time it was my number 1 spot to eat burgers. The lunch menu in particular was great value for money! But since the price adjustment you can almost go to a 4 star restaurant for that price! The quality hasn't changed that much.

Very nice team here and excellent burgers with different types of fries.

Coolly done. Everything was absolutely delicious. We will come back.

Food is quite good but way too expensive.

Food is good as with all Hans im Glück. Extremely long waiting time for the food. Inexperienced and nervous service.

Very nice restaurant. Staff were lovely and very helpful. Food was excellent and very well done. Definitely would recommend trying if you are in town

Everything was great except for the toilets... there is a need for action... Update... Things are looking good again in the basement... 5 stars... 😉 The food was again a great taste explosion...

We really enjoy eating out here, the locals are always tasty and have plenty of food. The staff friendly and accommodating.

Food is fantastic, large selection and everything fresh and homemade. The employees are very attentive and special requests are no problem. Ambiance is nice too, just something to lean on would be nice. It's usually quite full, so it's better to order in advance.

The pub is cool. Relaxed staff and good atmosphere. Would be served quickly. Citizen was delicious.

All about a family atmosphere at a humane price

Hans is lucky in the middle of the city of Leipzig. The restaurant for good burgers. Very easy to reach on foot or by train. The selection is huge, you can even take the burgers without bread and treat yourself to sweet potato fries instead. Sauces for the fries are available directly at the table, different types, so everyone gets their money's worth. The selection of drinks is also huge, from beer to cocktails to several non-alcoholic drinks. The staff is nice and accommodating. We hadn't ordered and came by spontaneously and still got a place for three people. Although the portions are generous, the food is not heavy on the stomach, which I find very important. I can recommend Hans im Glück with a clear conscience. I've already tried it in several cities.

Too little on the plate for the price.

For those who know, it is a Peterpane style place. There is food for every taste. Nice atmosphere delicious food. From what I understand, it gets crowded at certain times. I recommend it for its central location close to the central train station.

Top Service ( danke Lina ) und leckere Burger. Wie waren am 04.03 als Familien Abends zu Besuch und der Laden war gut besucht. Wir wurden schnell zu unseren Plätzen geleitet und haben unser Essen schnell erhalten. Das sie Burger lecker sind weiß man ja. Wir möchten den Ladeb bewerten aufgrund des wirklich Top Top Service. Besonders zu erwähnen möchte ich Lina sie war sehr freundlich , super umsichtig , sehr hilfsbereit und hatte alles im Griff. Lieben Dank. Lg aus Aachen Familie Frenzel

When it comes to burgers, Hans is in luck. Very nice staff and the food tasted great. Come again.

Burgers quite good. Often quite crowded, very narrow and somewhat uncomfortable. The tables are very small and the seats are very narrow and hard. You don't want to stay longer after eating.

We had to wait more than 30 minutes for food. We had previously been sent away from P.P. because they didn't have enough staff and were put off until an hour later. HIGL let all the guests in and was overwhelmed.

Actually ok. Burgers were delicious. Most of the waiters too. Not all. But the most. The four of us shared 2 burgers. We didn't get the extra plates despite asking twice. 2 burgers, 2 x fries, 2x alcoholic drinks, 2x cola. 58€. That's a hefty price for this amount of value. But it tasted good.