burgerme in Leipzig

As I unfortunately only saw too late in other reviews, something is often missing from orders and this also happened to me. Unfortunately there were several of us, which meant that two people had to wait about 20 minutes until the delivery was complete. The problem arose when paying with the supplier: they wanted to pay twice because the second delivery was made by a different driver. He was so insistent on his money that we had to call the supervisor to clarify that we had already paid for the first delivery. Never again.

Very nice staff, food tasted delicious and the restaurant was very clean 100/10 points 🥰

I used to really enjoy eating here (big, tasty burgers), but now I don't think the prices are fair anymore. Of course it will be more expensive, but a cheeseburger for 9.50 euros in that size? No thanks. Funnily enough, the price increases at the competition weren't nearly as big, so I don't go here anymore. Especially since the fries are becoming increasingly soggy. A pity!

Short waiting time because the meat is really freshly grilled, the staff is super nice. Everything perfect, highly recommended.

The delivery area seems to be constantly being adjusted...Sometimes you're lucky that you're in the delivery area, sometimes not. It's a bit like a restaurant changing its opening times depending on taste... It's a shame, but then we'll just order somewhere else where people still value continuity.

Burger bun completely burnt (inedible), employees in a really bad mood. Plus all portions of old and crushed fries. As of June 11, 2024, no result. In the end, it's as if nothing had happened (refund was not sent via customer service because it was received too late).

I have enjoyed ordering here for years, the veggie burger in particular was a 12/10 After I ordered something today that I thought was the beloved veggie burger, I was very disappointed that it was a completely different burger and that they seemed to have taken the veggie burger out of their product range. It's a shame, so I won't be ordering from Burgerme anymore. 2 stars only because of the delivery, which was great.

After really good experiences with Burgerme in Hamburg, we wanted to order from Burgerme in our region. We also drive 50 km to Leipzig to pick it up. Our anticipation of eating was quickly dashed. Actually clever to gossip about the customers (us) in a different language. It's only stupid if the customer who is being laughed at has studied the language. In addition, it is so obvious that even my wife noticed it. Many greetings to the kitchen crew. If we hadn't paid beforehand, we would have left immediately. The food itself was good as usual, but I'd rather not say anything about the hygiene in the kitchen at these times. An uneasy feeling comes with it. Unfortunately we didn't get all the sauces we ordered and paid for, but that was the lesser evil. You'll never see us again and I'll advise everyone not to go there. This review is directed at this location and not at Burgerme as a franchise. The food is very tasty and of consistent quality. P.S. You can complain to Google about my review as often as you like. The truth does not change because of this!

The order was placed at 11:18 a.m. and it was delivered at 12:18 p.m., so the promised 25 minutes were not met. This could have been overlooked if the food had arrived warm and, above all, intact, but unfortunately this was not the case. The food was cold, the cardboard box was already soggy and the burgers had to be reassembled. The driver barely said a word, be it a hello or something else or an apology for the delay. Disappointed children's eyes eating cold fries and nuggets are not nice to look at.

Absolute disaster. Delivery people drive as they please in the middle of the road without any traffic regulations. Traffic obstruction!

Well, like with all delivery services, they start strong and slow down even more. What you get there for that money is a disgrace:( your citizens used to be really tasty, emphasis here is on GOODS! Unfortunately, the food was cold, as were the fries, with a delivery distance of no more than 10 minutes If you ordered something there before, the food was on time and hot and what can I say it was delicious. Nowadays it's probably just a matter of hustle and bustle so that the sales are up to par. Sad! And at a price of €43 for two citizens' menus and a salad, I think it's a shame for this one

I don't like writing such bad reviews, but unfortunately it has to be here. I haven't ordered anything from this store for a long time (1-2 years). The food was just always cold. It became more expensive, but the quality remained consistently poor. Yesterday I was there and wanted to grab something quickly. I was hopeful that something would happen after such a long time. What can I say? The fries were at least lukewarm. The rest was just COLD. I was able to remove the slice of cheese from my cheeseburger just like that. It wasn't even melted. Sorry, that doesn't work and I can definitely say that I will NEVER order there AGAIN! I don't need a notification now, I would like to send an email for replacement delivery etc. Just improves it for everyone else! I do not need it anymore. A pity! P.S: The employees were very friendly, but in the end it was of no use to me...

So normally we like to order from you and it's always been really good so far, but with our last order, which was a little bigger than usual, we were very dissatisfied, the burgers were cold, we waited almost an hour for our burgers and... There were things on our burgers that we hadn't ordered, or ingredients that we had ordered were forgotten... all in all, not very satisfactory.

Waited five minutes at the service counter for a response, 7 employees were busy discussing, preparing and packing. When ordering, the extra salad offered on the menu with a price of €3.99 could not be entered. “You just have to pay the more expensive price!” The appetite had finally disappeared.

The boss is the last thing because in her eyes you have to go to the doctor where you normally are. Even if it's closed, you don't go, you say you went to the doctor, you get fired because you lied. Dirt...

I ordered twice, twice I asked for a ciabatta bread in one of the burgers, each time I paid 1 euro extra, unfortunately I never got it (I only get sesame bread)😑

The fries are very tasty and delivery is very quick. The prices are also okay when there are offers. The burgers are usually a bit boring and rather average.

Very good quality, decent ingredients when dining. Great climate in the store. Best service, you get food very quickly when you order. Definitely better and neater than MacDonald or KFC.

Awful experience!!! Horrible service. Cold bread, cold fries, warm refreshments, … Never again!!!

I went with my girlfriend to eat in-house, and from the moment we walked in, we should have left, the vibe felt awful, i said hello to the cashier and he just nodded and continued to look at the computer with a disappointed face. We ordered 2 menus, my girlfriend asked for mayonnaise, and she got ketchup, and when she asked him to replace it, he replied, you have to pay, cause it is now in the system. One of the 2 drinks was warm, and we asked him to replace it. Which he did but again with the same disappointed face. The burgers; the bread was as if it was left at room temperature, and given the weather; it was cold. The cheese was not even melted!, the only thing that was warm-ish, was the beef. The fries, we ordered one normal, and one sweet-potato fries, and both were definitely not fresh and cold. even though they have a-lot of orders going out the whole time, so they should definitely serve warm fries, specially to customers eating in! Overall, it was a horrible experience, the quality/value is definitely not met what so ever, might as well eat at McDonald’s or Burger King, at least there you get a better service. A small advice, invest into some speakers for some music for the customers eating in, and one of those hot curtain machines at the door, since the runners are going out and in every few minutes.

These burgers are sooooo delicious!!! From now on I'll go here instead of McDonald's. Strong quality!

I have been ordering from this branch for 3 years and so far the order has been 95% very good. There have been minor complaints over the years, but it's completely normal for a company like this to happen. Unfortunately, I have had to accept a slight decline in quality when I order for months. But so far nothing serious. I hope that there won't be any further reductions and that more work will be done on the quality. Otherwise, I like being a regular customer.

today I ordered 2 burgers, classical cheese burger and meetfree cheesey.. and they were really not good, the onion inside the sandwich was strongly badly smelly. we had to take out the vegetables, and eat only the meat/meetfree with the buns. The smell of the onion wasn't like strong onion smell, it was stinky, like an old eggs or so... we were so disappointed coz we were so hungry and we know that sometimes the burger there is not well made, and other times it is very delicious and well made, but we had never experienced something like stinky onion in our sandwich!!!! we are very very disappointed 😞. I am tired from ordering and waiting if the burgers this time will be good or bad, there is no consistency in this restaurant, and I will never order again.

Super lecker und super Personal

The burgers themselves taste good, but whoever tops these burgers should try harder. Also, you shouldn't be so stingy with the sauces. After all, the eye eats too.

For the 6th time in a row when I ordered the burger was completely cold and inedible. Fries also cold. Vegan burger patty doesn't fit the size of the bun?!?? Every time I think that can't be the case and try to order again. Every time a disappointment. It's probably different as a meat eater and when you're in the store. But if you want to order as a vegan, you'd better look for something else.

Die Pommes waren komplett fettig, labbrig und teilweise schwarz. Hab versucht die Filiale zu erreichen und war 20min in der Warteschlange. Richtiger Quatsch-Laden.

ICH LIEBE EUCH!!! Alle Mitarbeiter sind immer so nett und kompetent, außerdem kommt das Essen immer schnell (und vorallem warm) an. Die Auswahl ist top und die Burger Menüs kann ich nur empfehlen. Ich küsse eure Augen Burger Me Team <3

Geniale Burger, extrem lecker und die Bedienung exzellente

Naja Diggi. Bestellt wegen Uber Eats Aktion. Qualität an sich in Ordnung, Salat war frisch. Der Burger echt mittelmäßig für 10,50€. Billiger Scheiblettenkäse, eine winzige Scheibe Tomate, wenig Sauce. Geschmacklich in Ordnung, aber einen vernünftigen Burger zu machen ist eigentlich keine Raketenwissenschaft. 5€ für einen kleinen Beilagensalat find ich relativ teuer. Muss ich alles in allem nicht nochmal haben.

Null Service, erst 20 Minuten zu früh nach Uhrzeit Bestellung, dann 15 Minuten zu spät mit essen was nach einer Zubereitung vor einer 3/4 Stunde natürlich kalt war habe ich nicht angenommen, musste Neubestellung auch noch selbst abholen fahren, obwohl alles im Voraus inkl. Lieferung bezahlt war, völliges Unverständnis seitens Burgerme. Sorry aber 40,- EUR möchte ich nicht kalt essen müssen. Dann bietet einfach keine feste Uhrzeit Bestellung an. 10 Minuten +/-wäre kein Problem gewesen. Die Unfreundlichkeit des indischen „Möchtegern Chef“ waren die Krönung des Ganzen. Somit sieht man uns dort nie wieder.

Essen bei Abholung 30 Minuten zu spät. Kein Hallo, Auf Wiedersehen, Danke, Bitte, Entschuldigung. Service inkompetent und unfreundlich!

Total leckere Burger! Die Lieferzeit wird stets eingehalten und die Qualität ist klasse. Wer günstig kaufen will, muss auch Abstriche bei der Qualität machen und beim gelben M kaufen. Hier passt das Preis-Leistungsverhältnis alle Mal! Vor allem die leckeren Milk Shakes sind ein Highlight. Macht weiter so!

Vor Ort gegessen. Sehr lecker, frische Burger.

Bisher war alles, was ich gegessen habe, sehr lecker. Lieferung erfolgte problemlos, schnell und nett. Nachtrag: Also tatsächlich bin ich nun seid 2 Jahren regelmäßig Kunde in dieser Filiale. Es gab bisher nur einmal den Fall, in dem der von mir zusätzlich bestellte Bacon auf dem Burger fehlte. Die Mitarbeit haben sich dafür entschuldigt und ich bekam auch eine Kleinigkeit als Entschädigung. Also bisher bin ich wirklich sehr zufrieden, und kann mich nur darüber beschweren das burgerme, mir McDonalds und burgerking versaut hat. Wer ein paar mal so gute Burger gegessen kann nicht mehr bei den genannten essen. Danke und auf weitere 52 Bestellung in 104 Wochen!

Eine 5 von 5 Sternen Delikatesse! Heute wieder mal direkt nach der Arbeit bei Burgerme shoppen gewesen :D ich mag den Service und die freundlichen Mitarbeiter! Das Essen wird wirklich schnell gemacht und schmeckt immer frisch & hervorragend :) danke dafür

Ich hab es seit langem mal wieder richtig krachen lassen bei burgerme und das Essen ist noch genanuso lecker wie vor einem Jahr. Und ganz wichtig, schnell geliefert! Bei mir gabs dieses mal den BBQ-Bacon Burger im Menü. Schlicht mit Pommes, Mayo und Cola. Dazu noch eine Fingerfoodbox mit Nuggets, Käsedonuts und Chillicheesnuggets. Unbedingt die Käsesauce dazu und Preiselbeerdip. Immer wieder gern.

Einfach die besten Mitarbeitenden! Immer super freundlich und zuvorkommend. Dazu zuverlässig, meistens liefern sie sogar vor der vorher angebenen Zeit. Ansonsten Lösungsorientiert, schnell und geduldig. Absolut empfehlenswert!

Service sehr freundlich Burger 🍔 Weltklasse - Saftig & Frisch Süsskartoffel - Pommes knackig lecker - Preis Leistung absolut Top

Lecker wars! Ich komme öfter mal zum Essen vorbei, schnell abgeholt oder fix mal reingesetzt, bisher habe ich immer leckere und freundliche Erfahrungen gemacht. Die Leute sind echt super lieb und wenn’s doch mal ein Problemchen gibt, wird sich auf der Stelle drum gekümmert. Kleiner Tipp! Die Süßkartoffelpommes sind einfach der Hammer! Ich freue mich schon aufs nächste mal.

Bester Burger, immer wieder gerne!

Бургеры были с самого начала еле тёплыми. Сам вкус ничего особенного, посредственно.

Die Aktion, 5 Tage, 5,00 € pro Burger, war toll. Könnte öfter wiederholt werden. Wir haben es heute ausprobiert. Die Burger waren frisch und lecker und zur vereinbarten Uhrzeit fertig. Die Mitarbeiterin am Tresen, eine blonde junge Frau mit Brille, war super freundlich, mit einem Lächeln im Gesicht. Das sieht man heute leider nicht mehr all zu oft. Weiter so.

Sehr freundliche und schnelle Bedienung nur zu empfehlen.

Super Nettes Personal mit Beratung und Service

Leckere Burger, alles auch vegetarisch & sogar vegan, super Service! Danke dafür 🙏🏻

Ich habe schon oft in dieser Filiale bestellt und in den meisten Fällen kam das Essen sehr schnell bereits schon nach 15 Minuten! Die Burger waren jedes Mal erstklassig, weshalb ich auch weiterhin dort gern bestellen werde. Weiter so!

Ey Leute, ich kann doch nicht jeden Tag Burger essen😩 War gestern bei diesem burgerme und es war tatsächlich noch besser. Die beiden Frauen, ich glaub Lisa und Isy? Die waren der Knaller, also wenn das das Essen nicht wirklich besser war dann haben die beiden dafür gesorgt das es besser geschmeckt hat, super angenehme Atmosphäre und auch wenn der Laden voll war, habe sie sich ausreichend Zeit genommen und mir mit Witz und Charme den Tag versüßt. Vielen lieben Dank. Meine Empfehlung ist auf jeden Fall das Triple Cheese Menü und zum Abschluss den Shake me Cookies, unverschämt gut🤤

Tolles Angebot, super nette Leute

Super liebes Personal, Essen frisch und richtig lecker - was will man mehr? ;)

Nach einem Tipp mal selber bestellt. Bestellung kam sogar schneller als versprochen und war richtig lecker. Ab jetzt wird dort öfters bestellt.

Hab mir in der Aktionswoche mal 2 Big Angus Burger gegönnt. Mega-lecker! Werde dort vermutlich jetzt wieder öfter was abholen/liefern lassen. Die waren auch super freundlich.

Super leckere Burger und sehr freundliches Personal! Komme definitiv wieder! Vielen Dank euch

Ich habe schon mehrfach in dem Gohliser Store bestellt und war immer zu frieden :) und der Crunchy Vegan Burger ist sowieso unschlagbar lecker

Super leckeres Essen. Preis -Leistung ist unschlagbar und das Personal super freundlich🫶🏽 Absolute Empfehlung!

Super leckere Burger, Frisch und sehr schmackhaft und köstlich aussehend! Die Mitarbeiter sind freundlich und zuvorkommend!, die Burger sind immer zeitlich genau fertig und haben eine gute Temperatur. Liebe Grüße

Sehr gutes Essen, sehr nettes Personal! Komme gerne wieder!