Griller Instinct Foodtruck in Hamburg

Schönes Ambiente, toller Ausblick. Hüttenfeeling ohne Lockdown! Die Kasspätzle waren sehr lecker - auch die Ente war recht gelungen bis gut. Weiter so... Dennoch gibt es Verbesserungsbedarf. Das Bier war etwas schal. Der Kaiserschmarrn war leider etwas lahm und hat uns nicht umgehauen. Der Läberkäse war zu kalt serviert und: Feldsalat? Why? Achtung: Die "Schnäpse aufs Haus" sind nicht umsonst!

Auf einem Spaziergang habe ich mich einfach mal an einem sonnigen Sonntag Nachmittag dort hinein gesetzt und ein Cappuccino und ein Stück Apfelkuchen mit Sahne gegessen. Beides schmeckte wirklich sehr gut !!! Auf Nachfrage machen sie dort den Kuchen selber . Sehr nettes Personal. Fazit : Der Kaffee und der Kuchen sind sehr gut.

No matter the city, the quality is always excellent.

I've rarely encountered such an unfriendly employee as I did here today at 3:45 PM! I haven't seen anyone so incompetent in a long time! Brazen and cheeky, never again. I've actually been there often.

I have never experienced such rude and aggressive behavior from an employee. I ordered my food, which initially tasted fine. However, there was a short, black hair in my noodles, which definitely could not have been mine, as my hair is not dark. I calmly and politely addressed the employee about it and showed him the hair. Instead of reacting professionally, he immediately assumed it was my own hair. He then became very loud, shouted at me, and began aggressively pulling his own hair. His behavior was extremely disrespectful and intimidating. It seemed to me that such a situation was nothing unusual for him, as he showed absolutely no remorse. Overall, I got the impression that basic hygiene measures are not taken seriously or consistently implemented to prevent such incidents. His loud and aggressive behavior made me feel extremely threatened at that moment. Such behavior towards customers is absolutely unacceptable. For this reason, legal action has been initiated. I strongly advise against eating there‼️‼️‼️